Specifications and Performance Work Statement for FRF Janitorial Services_AM0001.pdf

Am-0001

The purpose of this amendment is to announce the site visit details, provide specification changes, address bidder inquiries, and extend the proposal due date. All additions and deletions to specification are highlighted.

Attachment 01 – Janitorial Task and Frequency Chart is updated

The Government intends to hold a site visit on 15 April 2025, at 0900 hours (9:00 a.m.) EDT. The meeting will be held at the USACE Field Research Facility, 1261 Duck Road, Duck, NC 27949. For Additional details and to receive the gate access code, contact: (email preferred)

NAME: Mike Forte

PHONE: 252-256-2815

EMAIL: Michael.f.forte@usace.army.mil mailto:Michael.f.forte@usace.army.mil

SOLICITATION #

W912HZ25T0001

COMBINED SYNOPSIS/SOLICITATION TITLE:

Janitorial Services, USACE Field Research Facility, Duck (Kitty Hawk), North Carolina

COMBINED SYNOPSIS/SOLICITATION: This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation of Commercial Items”, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

The intent of this solicitation is to award a single purchase order for the services specified in the Performance Work Statement. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2025-02. The requirements will be fulfilled using FAR Part 12, Acquisition of Commercial Items, and FAR Part 13, Simplified Acquisition procedures, to the maximum extent possible. This acquisition is restricted to 100% Small Businesses.

The associated NAICS code for this procurement is 561720 – Janitorial Services, with a corresponding small business size standard of $22,000,000.00.

NOTE: All offerors must be registered in the System for Award Management (SAM) prior to the response date listed in this combined synopsis/solicitation. Information concerning SAM requirements may be viewed via the internet at SAM.gov.

The Engineer Research and Development Center (ERDC), Coastal and Hydraulics Laboratory, Field Research Facility located in Duck (Kitty Hawk), North Carolina is in need of janitorial services.

This solicitation is being issued as a request for quote (RFQ). The Government intends to award a single purchase order resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation and is found to be the lowest priced technically acceptable offeror.

An award, if any, will be made to the responsible offeror(s) who submits a quote that conforms to the requirements of the synopsis, whose quote is found to be technically acceptable, and is the lowest price. The Government reserves the right to award without discussions or make no award at all depending upon (1) the quality of quotes received and (2) the price fair and reasonableness of quotes received.

All offers received under this solicitation will be evaluated. A proposal that fails to comply with any minimum technical requirements will not be eligible for award regardless that it may offer the lowest price.

The Government bears no legal liability for the costs associated with preparing a quote.

Vendors should not submit a quote unless they are willing to absorb all costs associated with submitting a quote.

I. DESCRIPTION OF REQUIREMENTS

• See Attachment 2, Performance Work Statement.

II. PRICING FORMAT

Performance Period Monthly Rate Months Total 7/20/2025 – 7/19/2026 (Base Period)

7/20/2026 – 7/19/2027 (Option 1)

7/20/2027 – 7/19/2028 (Option 2)

7/20/2028 – 7/19/2029 (Option 3)

7/20/2029 – 7/19/2030 (Option 4)

TOTAL COST

Basis of Award: Award is based upon the Lowest Price Technically Acceptable evaluation.

Period of Performance:

1. The period of performance will include one (1) twelve (12) month base year and four (4) twelve (12) month option periods. Performance will be at the USACE Field Research Facility, Duck (Kitty Hawk), North Carolina.

III. SOLICITATION INSTRUCTIONS

1. The provision at FAR 52.212-1, Instructions to Offerors – Commercial (NOV 2021), and the addenda listed below applies to this acquisition.

ADDENDA TO FAR 52.212-1:

a. Submission of offers. FAR 52.212-1(b) is amended to include the following:

(1) Submit signed electronic quotes by 1400 hours, CST on 16 April 2025 to chl-ct-quotes@usace.army.mil and william.t.rawe@usace.army.mil. All submittals from responsible firms will be considered by the agency. Please ensure that the Solicitation Number W912HZ25T0001 is referenced in the Subject Line of the submitted email.

b. Late submissions. FAR 52.212-1(f) is amended as follows:

mailto:chl-ct-quotes@usace.army.mil mailto:chl-ct-quotes@usace.army.mil

(2) Offerors are responsible for submitting quotes so as to reach the Government designated office in the solicitation by the time specified in the solicitation. If no time is specified, the time for receipt is 4:30 pm, local time, for the designated Government office on the date that quotes are due.

(3) Any quotation received at the Government office designated in the solicitation after the exact time specified for receipt of quotations is late will not be considered unless it is received before award is made and the contracting officer determines that accepting the late quotation would not unduly delay the acquisition.

(4) If an emergency or unanticipated event interrupts normal Government processes so that quotations cannot be received at the Government office designated for receipt of quotations by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of quotations will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

c. Formal communications. Requests for clarification and information concerning the solicitation must be provided in writing no later than 5 days prior to closing.

Answers will be compiled and posted electronically to the System for Award Management/Contract Opportunities website:

https://sam.gov/content/opportunities.

Questions may be emailed to the point of contact listed above in section II, paragraph 2a. All correspondence should reference the solicitation number.

d. Quotation preparation instructions:

(1) General Instructions. The offeror shall submit their quote on company letterhead to include the following: solicitation number; contact name, address, e-mail, and telephone number of the offeror; unit price; and CAGE code, SAM UEI number, size of business. The Contracting Officer is not responsible for locating or obtaining any information not identified in the quotes. If applicable, provide a written statement that the quote incorporates all amendments to the solicitation.

(2) Specific Instructions. Quotes shall consist of two separate parts, as identified below.

The provision at FAR 52.212-2, Evaluation-Commercial Items (Nov 2021), and the addenda listed below applies to this acquisition. The detail to be included in paragraph

(a) of this provision are Price, Technical Information and Past Performance.

ADDENDA TO FAR 52.212-2:

BASIS FOR OFFER: This is a competitive acquisition in accordance with FAR Part 12 and Part 13. The Government will submit an offer in the form of a purchase order to the offeror that represents the best value to the Government. Quotes will be evaluated on a Lowest Priced Technically Acceptable basis.

Solicitation Requirements. All quotes submitted will be reviewed for completeness to determine if they contain all information requested in the addenda to FAR 52.212-1.

Quotes that are incomplete or missing information may be considered non-responsive and excluded from the evaluation.

Price. The prices will be evaluated for each line item including miscellaneous items for data deliverables and expedited services. Any discounts identified in the quote will be included in the evaluation of the evaluated price. No advantage will accrue to an offeror who submits a quote for an unreasonably low price. Failure to propose for any line item may cause the vendor's quote to be considered non-responsive and excluded from further consideration. The price evaluation will document the reasonableness of the quoted price.

Technical. The technical team will review the technical quote to determine if the information provided meets the technical requirements identified in this solicitation. The technical information will be reviewed based on the minimum specifications stated in this notice and how well the quote clearly demonstrates meeting or exceeding these requirements.

Past Performance. Past performance will be reviewed using Government information systems to ensure an offeror is eligible for an award but will not receive a rating for past performance.

2. The clause at FAR 52.212-4, Contract Terms and Conditions-Commercial Items (Nov 2021), and the addenda listed below applies to this acquisition.

ADDENDA TO FAR 52.212-4:

Text in paragraph (c) is deleted and replaced with the following:

Changes. Changes in terms and conditions of this contract may be made only by written agreement of the parties with the exception of certain changes such as administrative changes including changes in paying office, appropriation data, etc. authorized by the Federal Acquisition Regulation and its supplements that may be made unilaterally by the Contracting Officer (for a complete list of changes that may be made unilaterally, see FAR 43.103(b).

IV. ADDITIONAL TERMS AND CONDITIONS

The following provisions and clauses apply to this acquisition. The purchase order will incorporate one or more provisions and/or clauses by reference, with the same force and effect as if they were given in full text. The full text of a provision and/or clause may be accessed electronically at: https://www.acquisition.gov/far/part-52.

https://www.acquisition.gov/far/part-52

PERFORMANCE WORK STATEMENT

FOR

JANITORIAL SERVICES

SECTION C

PERFORMANCE WORK STATEMENT

TABLE -OF CONTENTS

SECTION TITLE

C-1 General

Scope of Work

Personnel

Security Requirements

Schedule of Insurance

Work Schedule and Hours of Operation

Quality Control

Quality Assurance

Conservation of Utilities

Miscellaneous

C-2 Definitions

C-3 Government-Furnished Property

C-4 Contractor-Furnished Supplies, Equipment and Services

C-5 Specific Tasks

General

Cleaning Tasks

C-6 Performance Requirements Summary

C-7 Workload Data

SECTION C-1

GENERAL

1.1. SCOPE OF WORK: The Contractor shall furnish all labor, supplies, materials, tools, equipment, supervision, and other items and services necessary to perform janitorial cleaning services as defined in this

Performance Work Statement (PWS) at the U. S. Army Engineering Research and Development Center, Field Research Facility, hereinafter referred to as ERDC-CHL-FRF, located in Duck North Carolina. The intent of this scope of work is to provide janitorial services in accordance with the schedule detailed in

Attachment 1, Tasks and Frequency Chart, which will minimize resources required to perform tasks listed in Section C-5. PWS Section C-7, Workload Data, shows the total square footage and types of flooring.

Offices shall be thoroughly cleaned to the precise definition noted in Technical Definitions 2.1.1 on a once per week schedule. All tasks and schedules shall be carefully reviewed and complied with to successfully fulfill the contract requirements.

1.2. PERSONNEL:

1.2.1. Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer prior to contract start date.

1.2.1.1. The contract manager and alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.2.1.2. The contract manager or alternate shall be present on the installation throughout all periods of

Contractor performance. The representative(s) shall be available from 0730 to 1630 hours, Monday through Friday except scheduled holidays, to discuss services, including problems and unusual circumstances, with the Contracting Officer or his/her designated representative upon request. The

Contractor shall provide a telephone number to the Contracting Officer so that the representative(s) can be reached during the times noted above.

1.2.1.3. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

1.2.2. Employees: The Contracting Officer retains the right to restrict the employment under this contract of any Contractor employee, or prospective Contractor employee, who is identified as a potential threat to the health, safety, general well-being, or operational mission of ERDC-CHL-FRF and its population.

1.2.2.1. Contractor personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing clothing bearing the name of the company or by wearing appropriate badges which contain the company name and employee name.

1.2.2.2. The Contractor shall ensure that all persons employed in the performance of this contract meet or exceed the following minimum criteria prior to assignment of duty:

1.2.2.2.1. Shall be a legal alien or citizen of the United States of America.

1.2.2.2.2. Shall not be on parole or have been convicted of a felony within the last seven (7) years.

1.2.2.2.3. Shall be physically able to do their assigned work.

1.3. SECURITY REQUIREMENTS:

1.3.1. Anti-Terrorism (AT) Level I Training (general). All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the Contractor shall submit certificates of completion for each affected

Contractor employee and subcontractor employee, to the COR or to the Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel.

1.3.2. Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor

Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.3.3. For contractors who do not require CAC, but require access to a DoD facility or installation:

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.3.4 iWatch and/or Corps Watch Training. The Contractor and all associated subcontractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR, project manager, security representative, or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within

30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training. Training documents will be provided by the ERDC

Security Office.

1.3.5. Will be escorted in areas where they may be exposed to classified and/or sensitive materials.

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.3.6. Pre-screen candidates using E-Verify Program: The Contractor must pre-screen Candidates using the

E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

1.3.7. Signing In and Out: The Contractor and all Contractor employees shall sign in at the reception desk of the main ERDC-CHL-FRF complex upon entry to any Government facilities and shall sign out prior to exiting.

1.4. SCHEDULE OF INSURANCE: This clause supplements FAR Clause No. 52.228-5 in Section I.

The types of insurance and the amounts required are as follows:

TYPE OF INSURANCE AMOUNT

Workmen's Compensation and Employer's Liability Insurance $100,000.00

General Liability Insurance per Occurrence......... $500,000.00

Comprehensive Automobile Liability Insurance:

Minimum Per Person.......................... $200,000.00

Per Occurrence for Bodily Injury............ $500,000.00

Per Occurrence for Property Damage.......... $20,000.00

Each insurance policy required under this contract, other than worker’s compensation insurance, shall contain an endorsement naming the United States as an additional insured with respect to performance under this contract. The insurance carrier is required to waive all subrogation rights against the United

States as a named insured.

1.4. WORK SCHEDULE AND HOURS OF OPERATION:

1.4.1. Work Schedule: The Contractor shall commence cleaning operations at 7:00 a.m. or no later than

7:30 a.m. during the regular work week of Monday through Friday. The day or days of the week when work will be performed shall be agreed upon by the Contractor and COR. Vacuuming and any other noisy operations shall be performed first to minimize disruption of daily business, as ERDC-CHL-FRF employees are on a flex schedule, and many do not begin the workday until 9:00. The Performance of some specific cleaning tasks (floor maintenance, additional sanitizing) may be permitted at other times, subject to approval by the COR or Facility Manager. No services shall be performed on weekends or Federal holidays unless the Contractor obtains prior approval from the Contracting Officer or his/her authorized representative and shall be at no additional cost to the Government.

1.4.2. Hours of Operation: The Contractor shall perform all the services identified in these specifications

Monday through Friday, excluding Federal Holidays, unless otherwise approved by the Contracting Officer or his/her representative. Any such Federal holiday falling on a Saturday will be observed on the preceding

Friday; holidays falling on a Sunday will be observed on the following Monday.

New Year's Day 1st January

Martin Luther King's Birthday Third Monday in January

President's Day Third Monday in February

Memorial Day Last Monday in May

Juneteenth Third Friday in June

Independence Day 4th July

Labor Day First Monday in September

Columbus Day Second Monday in October

Veteran's Day 11th November

Thanksgiving Day Fourth Thursday in November

Christmas Day 25th December

1.5. QUALITY CONTROL:

1.5.1. The Contractor shall establish and maintain a complete Quality Control Plan (QCP) to ensure the requirements of this contract are provided as specified. An updated copy shall be provided to the

Contracting Officer or his/her representative as changes occur. The Plan shall include as a minimum:

1.5.1.1. An inspection system covering all the services identified in Section C-5, Specific Tasks, that shall specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished, and the title of the individual (s) who will perform the inspection;

1.5.1.2. The methods for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

1.5.1.3. On-site records of all inspections conducted by the Contractor and necessary corrective action taken, made available to the Government upon request.

1.5.1.4. The methods for ensuring that proper care is taken of Government furnished property, including methods of ensuring that all gate codes are not revealed to unauthorized persons.

1.6. QUALITY ASSURANCE:

1.6.1. The Contracting Officer will appoint a Contracting Officer's Representative (COR) to assist in the administration of the subject contract. Although other Government personnel may clarify technical points or supply relevant information, only a Contracting Officer has the authority to revise any requirements in these specifications, including those resulting from verbal clarifications. The Government and the

Contractor understand and agree that the services to be delivered under this task order by the Contractor to the Government are non-personal services and the parties recognize and agree that no employer-employee or master-servant relationship exists or will exist under the contract between the Government and the

Contractor’s employees. The COR(s) for this contract will be appointed in accordance with DFARS

252.201-7000, and a copy of the designation letter(s) will be provided to the Contractor.

1.6.2. The Government will evaluate the Contractor's performance under this contract using the method of surveillance specified in the Performance Requirements Summary in Section C-6 of the PWS. All surveillance observations will be recorded by the Government. When an observation indicates defective performance, the Government will request the Contractor's representative or contract manager to initial the observation. All inspections will be documented and include as a minimum date and time, who performed the inspection, what was inspected, to what standard and the results. Successful or exceptional performance will be documented as well as deficiencies in Contractor performance. Documentation will be maintained for future reference, audit, and proof of inspection. Any uncorrected unacceptable observation will result in an unacceptable rating, a corrective action request to the Contractor and notification to the KO. Surveillance methods will include the following:

1.6.2.1 Periodic Inspection: Inspections will be performed monthly, at a minimum. Periodic inspections will be performed regularly, yet randomly, during all hours of the Contractor’s operation. Periodic inspections may be performed more frequently if the COR discovers the quality of the Contractor’s performance is found to be less than acceptable through the customer feedback process or other methods.

1.6.2.2. Customer Feedback: Customer feedback is firsthand information from the actual users of the service and is typically obtained via telephone or email by the COR. Customer complaints obtained via telephone must be followed up in writing/email by the COR. The customer complaint must clearly articulate the nature of the complaint, time, date, etc. The COR will determine the validity of the complaint within 24 hours of receipt. If the complaint represents a significant deviation from the contract requirements/standards, the COR will complete the validation section on DA Form 5477-R, Customer

Complaint Record, and forward a copy to the KO for resolution with the Contractor. The KO will return a copy of the completed and signed DA Form 5477-R to the COR for inclusion in the contract/order file. If the COR determines a complaint is invalid, rationale may be cited in the validation section and retained for future reference. Customer feedback will be used to supplement other forms of performance evaluation, but will not be a primary method of evaluating the Contractor’s performance.

1.6.3. Performance Evaluation Meetings: The contract manager may be required to meet weekly with the

Contracting Officer or his/her representative during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the Contracting Officer. However, if the Contractor requests, a meeting will be held whenever a Contract Discrepancy Report (CDR) is issued. The written minutes of these meetings shall be signed by the Contractor's manager, Contracting Officer, and the

Contracting Officer's Representative. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the Contracting Officer within five (5) calendar days of receipt of the signed minutes.

1.6.4. Government Observations: Other Government personnel, such as the Inspector General, Fire

Department, Safety Manager, Security Manager, building inspectors, or higher headquarters staff are authorized to observe Contractor operations. However, these personnel may not interfere with Contractor performance.

1.7. CONSERVATION OF UTILITIES:

1.7.1. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which shall include:

1.7.1.1. Lights shall be used only in areas where and when work is being performed and shall be turned off after the required usage has been accomplished.

1.7.1.2. Mechanical equipment controls for heating, ventilation, and air-conditioning systems shall not be adjusted by the workers.

1.7.1.3. Water faucets or valves shall be turned off after the required usage has been accomplished.

1.8. MISCELLANEOUS:

1.8.1. It is the responsibility of the Contractor to ensure all items of possible personal or monetary value found by the Contractor's employees are turned over to the ERDC-CHL_FRF COR or building manager.

1.8.2. The Contractor shall report fires, hazardous conditions, and items in need of repair, including but not limited to, burned-out lights, leaky faucets, and toilet stoppages, to the ERDC-CHL COR or building manager.

1.8.3. Building finishes or appurtenances soiled or damaged due to the Contractor's operations shall be cleaned, repaired, replaced, or restored to a condition not less than what was existing immediately prior to the incident which caused the damage, and shall be done at no cost to the Government. Chairs or other furniture shall not be used as carts for transporting trash or any other items, and shall also not be used in lieu of ladders or step stools in order to reach high areas that cannot be reached by standing on the floor.

1.8.4. The Contractor's employees shall not disconnect any electrical equipment (typewriters, computers, answering devices, etc.) to facilitate cleaning of any areas.

1.8.5. Regarding clauses 252.204-7012 and 252.204-7020, the Government will not be providing any CUI documentation to the contractor.

SECTION C-2

DEFINITIONS

2.1. TECHNICAL DEFINITIONS:

2.1.1. Thorough Cleaning: All horizontal surfaces shall be free of dust, finger marks, and removable spots and stains. These surfaces include telephones, desk lamps, chairs, and chair legs, book shelves, picture frames, window ledges, fan-coil units, filing cabinets, tables and clear desk surfaces. Vertical surfaces shall be free of dust, finger marks, and removable spots and stains. Floors shall be free from dust dirt, stains, scuff marks, and wax build-up. Carpets shall be vacuumed thoroughly up to baseboards to be free of dust, dirt, small particles, and all visible dirt. Due to the sensitive nature of automation equipment, items of such equipment shall not be cleaned. Janitorial staff shall not clear off desk or counter surfaces to clean them.

2.1.2. Heavy Traffic Areas: Heavy traffic areas include, but are not limited to, all hallways, general walkways of every office, and conference rooms. General walkways are the areas not obstructed with furniture, cabinets, etc. within an office.

2.1.3. Treated: "Treated" refers to an item, for example, a mop, sprayed with an approved dust inhibitor.

2.1.4. Spot Cleaning: Spot cleaning includes removal of stains, black marks, ink, etc. as required.

2.1.5. ERDC-CHL-FRF Main Complex: The ERDC-CHL-FRF Main Complex includes the following buildings which are all located at 1261 Duck Road, Duck, North Carolina:

Building 0001

Building 0002

Building 0003

Building 0004

Building 0005

Office Trailer

The services identified shall be performed in all areas of the Main Complex, except:

Building 0001: Mechanical Rooms, Computer Room, Electronics Lab, Storage Rooms

Building 0002: Mechanical Room, Electrical Room, Comm Room, Secure Room, Storage Rooms

Building 0003: Mechanics Shop, Storage Rooms

Building 0004: No cleaning shall be performed in this building

Building 0005: No cleaning shall be performed in this building

Floor Plans of the general areas cover are represented in Attachment2_Floor Plans.pdf.

SECTION C-3

GOVERNMENT PROPERTY

3.1. IAW FAR 45.000(b)(1), the property provided below is not considered Government Furnished

Property and clause 52.249-1 will not be included. Government property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a government site or installation, and when the property used by the contractor within the location remains accountable to the

Government.

3.2. Contractor personnel are not permitted to use any Government supplies or equipment other than that identified below unless specific authorization is obtained from the Contracting Officer or his/her representative. All Government property provided for contractor use shall be used solely for the performance of this contract and not for personal business. The following items shall be provided by the

Government and shall be returned to the Government upon completion or termination of this contract:

3.2.1. STORAGE FACILITIES: The Contractor will be assigned space available identified in this contract for storage of bulk supplies and equipment which will be necessary for performance of this contract. This space shall be kept in a neat and orderly condition.

3.2.2. GATE CODES: The Government will provide the outer gate code required for access to the

Government-furnished facilities. The Contractor shall ensure the code is not revealed to anyone other than

Contractor employees requiring access.

3.2.3. UTILITIES: The Government will furnish electrical power at existing power outlets, along with hot and cold water for the Contractor's use in performance of this contract.

3.2.4. KEYS: The Government will not provide keys for access to the Government-furnished facilities.

All buildings requiring Contractor access will be open or opened during the scheduled cleaning.

3.2.5. SANITARY NAPKIN DISPENSERS, AND TRASH RECEPTACLES: The Government will provide sanitary napkin dispensers and trash receptacles. The contractor shall furnish supplies to maintain these items (see Section 4.1 below).

3.3. The Contractor shall take appropriate steps to safeguard the contents of the ERDC-CHL-FRF facilities while the Contractor and/or any of his employees are working. Any unsafe conditions shall be immediately reported to the COR or facility manager. Upon completion of the work, the Contractor shall be responsible for locking all doors and turning off all lights that are normally off during non-duty hours.

SECTION C-4

CONTRACTOR-FURNISHED SUPPLIES, EQUIPMENT AND SERVICES

4.1. The Contractor shall furnish all supervision, labor, supplies, materials, and equipment, including but not limited to, soap for dispensers, air freshener, urinal deodorizers, paper towels, toilet tissue, plastic trash liners, toilet seat covers, sanitary napkins, sanitary napkin disposal bags and receptacle liners, cleaning supplies, etc., except as identified as Government property. Prior to performance under this contract, the

Contractor shall give the Contracting Officer or her authorized representative a list of the name and manufacturer of each of the materials or supplies he proposes to use in the performance of this contract.

The Contractor shall not use any material that the Contracting Officer or her authorized representative determines would be unsuitable for its intended purpose, or harmful to the surface to which applied or to any other part of the ERDC-CHL-FRF facilities, its contents or equipment.

4.2. The Contractor shall furnish all cleaning equipment necessary for the performance of this contract, including but not limited to, power-driven floor scrubbing machines, waxing and polishing machines, and industrial-type vacuum cleaners. Equipment shall be of the type customarily used in work of this kind and shall be approved by the Contracting Officer or his/her authorized representative prior to usage. Equipment deemed by the Contracting Officer or her authorized representative to be an improper type or design, or inadequate for the purpose intended, shall be replaced at the Contractor's expense.

4.3 The Government will not be responsible in any way for damage or loss to the Contractor's supplies, materials, equipment, or personal belongings stored at ERDC-CHL-FRF.

4.4 Green Procurement. In order to comply with Department of Defense (DOD) “Green Procurement

Program (GPP)” policy, ERDC-CHL-FRF requires the use of environmentally preferable products and services in accordance with federally mandated preference programs. Environmentally Preferable

Purchasing, or EPP information may be found at, http://www.epa.gov/epp/index.htm. Also, program elements are described on the Office of the Federal Environmental Executive website.

4.4.1. Products and Materials. The Contractor shall ensure the use of environmentally preferable products and materials. Custodial cleaning products required in the performance of this PWS shall meet as a minimum, Green Seal Product Standards (http://www.greenseal.org). If it is determined that a product does not meet

Government performance requirements, the Contractor shall submit a proposed alternative that would still meet the performance requirements with the lowest environmental impact. Products that fall under the

Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG)

(http://www.epa.gov/cpg) shall meet the minimum recovered (recycled) content. Bio-based products shall be used upon issuance of the bio-based product listing from the United States Department of Agriculture (USDA)

(http://www.usda.gov). The Contractor shall purchase and use ENERGY STAR® or other energy-efficient items listed on the Department of Energy’s (DOE) Federal Energy Management Program (FEMP) Product

Energy Efficiency Recommendations product list.

http://www.greenseal.org/ http://www.epa.gov/cpg http://www.usda.gov/

SECTION C-5

SPECIFIC TASKS

5.1. GENERAL: The Contractor shall provide janitorial cleaning services for all ERDC-CHL-FRF facilities identified in PWS Section C-7, Workload Data, unless specifically stated otherwise, at the frequencies identified in Attachment 1, Task and Frequency Chart. Specific days for thorough cleaning of each building and the frequency levels for each task will be provided in a schedule mutually agreeable to the Contractor and the COR and may change at any time throughout the contract period with concurrence from both parties. The contractor shall follow the schedule in place at all times throughout the period of service. The services shall include all functions required herein and shall be performed even though an

ERDC-CHL-FRF employee is working in the area being serviced.

5.2. CLEANING TASKS: The Contractor shall accomplish all cleaning tasks to meet the completeness, quality, and frequency requirements set forth in this PWS. A Task and Frequency Chart is incorporated as

Attachment 1. In the event any defective work is discovered by Government inspection and re-performance is required, the Contractor shall correct the discrepancies within two (2) working days of notification by the Government. The following services shall be performed in unlocked rooms and open areas only:

5.2.1 Thorough Cleaning: Carpets shall be vacuumed thoroughly up to baseboards to be free of dust, dirt, small particles, and all visible dirt. Floors shall be free of dust, dirt, stains, scuff marks, and wax buildup.

5.2.1.1 All vertical and horizontal surfaces to a height of six (6) feet, including ledges, windowsills, door vent louvers, desks, file cabinets, tables and chairs, and handrails shall be free of dust, finger marks, and removable spots and stains. All surface areas shall be dusted so that dust does not fall from high surfaces onto low ones.

5.2.1.2. Sweeping/Mopping: All hard surface floors shall be swept then damp mopped. All hall runners shall be removed to clean underneath and returned to original positions. All interior concrete areas shall be swept using a treated floor-sweep compound. Spot cleaning shall be performed as required. After sweeping/mopping, the floor surface shall be free of litter, dust, foreign debris and shall have a uniform appearance, free of streaks, swirl marks, detergent residue or any evidence of soil, stains, film, or standing water. The Contractor shall remove all splash marks or mop streaks on furniture, walls, baseboards, etc., and mop strands remaining in the area.

5.2.1.2.1 All non-carpet stairways shall be dust mopped then damp mopped. After sweeping/mopping, the floor surface shall be free of litter, dust, foreign debris and shall have a uniform appearance, free of streaks, swirl marks, detergent residue or any evidence of soil, stains, film, or standing water.

5.2.2. Clean Walk-Off Mats: The Contractor shall vacuum all carpet-type entrance mats or hall runners to remove soil and grit and to restore resiliency of the carpet pile. The Contractor shall sweep, vacuum, or hose down outside rubber or polyester entrance mats to remove soil and grit. Soil and moisture underneath mats/runners shall be removed by the Contractor (See paragraph 5.2.1.2 above).

5.2.3. Waste Receptacles: The Contractor shall empty and return to their pickup point or original location all waste baskets, and other trash containers. Contents of waste baskets shall be removed to the dumpsters located outside of the building. Trash containers shall be damp-wiped as necessary. All cardboard cartons, boxes, etc., that are placed in corridors or open areas, and that are identified with the word "recycle" shall be flattened, by the contractor, and placed in a separate dumpster identified for cardboard only. Any non-cardboard materials shall be removed from these cartons, boxes, etc., by the government. The Contractor shall pick up and dispose of any trash that may fall in or around the facility or grounds during the placement into dumpsters of collected trash.

5.2.4. Clean Drinking Fountains: After cleaning, the entire drinking fountain(s) shall be free from streaks, stains, spots, smudges, scale, and other obvious soil. All porcelain and polished metal surfaces, including orifices and drains shall be disinfected. This includes the two RO (Reverse Osmosis) water dispensing fountains.

5.2.5. Glass Cleaning: The Contractor shall clean all glass partitions, interior and exterior glass doors, bookcases, display cases, directory boards, mirrors, and adjacent trim, so that after cleaning the glass, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

5.2.6. Damp Clean and Disinfect Restrooms: The Contractor shall thoroughly damp clean and disinfect all restrooms.

5.2.6.1. All traps and floor drains (restroom and showers) shall be thoroughly cleaned and free of stains, soap build-up, and other dirt and grime. Two-piece floor drains shall have upper and lower sections cleaned.

5.2.6.2. All mirrors (including makeup mirrors), shelving, dispensers, chrome, and pipes to urinals or water closets shall be cleaned and polished dry.

5.2.6.3. All ledges, grilles (e.g., in fan coil units and return air grilles in doors), and stall partitions shall be thoroughly dusted.

5.2.6.4. All wall surfaces, partitions, doors and waste receptacles shall be spot cleaned to remove smudges, fingerprints, marks, streaks, etc.

5.2.6.5. All waste receptacles shall be emptied, contents removed to dumpsters outside of building, and new trash liners inserted unless receptacle is unused.

5.2.6.6. All sanitary napkin receptacles shall be emptied, cleaned, disinfected, and dried, and new liners shall be inserted. Used liners shall be sealed, collected in separate containers, and disposed of.

5.2.6.7. All washbasins shall be thoroughly cleaned and free of stains, soap build-up and other dirt and grime.

5.2.7. Clean Walls, Stall Partitions in Restrooms:

All walls, stall partitions, door surfaces, and waste receptacles shall be thoroughly cleaned and disinfected.

5.2.8. De-scale Toilet Bowls and Urinals: The Contractor shall de-scale lime deposits and sanitize toilet bowls and urinals, so that after de-scaling, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Upon completion, the lids shall be left in a raised position.

5.2.9. Supply Restrooms Areas: All supplies, including but not limited to, paper towels, hand soap, air freshener, urinal deodorizers, and toilet tissue, shall be serviced and stocked to at least quarter capacity. To comply with the above stock level, all toilet tissue holders shall contain a roll or fold that is not less than one quarter (1/4) full. All toilet tissue holders containing less than a full roll or fold shall have one complete backup roll or fold adjacent to that holder.

5.2.10. Sweep and Damp Mop Rest Room Floors: The Contractor shall sweep the floor so it is free of visible litter, dust, and foreign debris, then damp mop accessible areas with a sanitizing agent. After mopping, floors shall have a uniform appearance and be free of streaks, debris, or standing water.

5.2.11. Kitchen and Breakrooms: All countertop surfaces and refrigerator exteriors shall be wiped clean, disinfected, and dried. This includes moving countertop appliances, such as toaster oven, coffee maker, drying rack… and all other movable items to clean underneath then return to original locations. All appliances except refrigerators, including microwaves, toaster ovens and ovens shall be wiped clean inside and out, so that no crumbs or stains are visible. Wipe all cabinet surfaces to be free from dust, food particles, and treatable stains.

5.2.11.1. All refrigerator interiors shall be wiped clean to be free of crumbs, food stains, or steaks. This will be coordinated with the COR or Facility Manager so that all food and other items are removed prior to cleaning.

5.2.12. Maintain Floors: After receiving floor maintenance, the entire floor shall have a uniform coating of a nonskid floor finish, have a uniform, glassy appearance, and be free of scuff marks, heel marks, litter, foreign debris, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. All easily movable items shall be moved to maintain floors underneath and returned to their original position.

5.2.12.1. The Contractor shall ensure that proper preparation of a floor, prior to waxing occurs. Therefore, the Contractor shall comply with the following requirements when performing this procedure:

5.2.12.1.2. Apply appropriate wax removers, stripping agents or synthetic detergents to the floor as approved by the Contracting Officer or his/her representative, noting that no dry stripping of wax is allowed,

5.2.12.1.3. Scrub with a floor scrubbing machine or agitate with a mop to remove all dead wax, soap film, dirt, and stains,

5.2.12.1.4. Pick up dirty solution with mop, squeegee, or wet vacuum, thoroughly rinse with clean water, and allow floor to air dry, then,

5.2.12.1.5. Apply wax in a thin, even coat and machine buff immediately after drying. The number of coats applied will depend on the type and condition of the floor. The Contractor shall ensure that a clean, polished shine is apparent on the entire floor at the completion of this procedure.

5.2.12.2. All concrete areas shall be machine scrubbed.

5.2.12.3 All bathroom floors shall be machine scrubbed, grout mechanically or chemically cleaned, and be free of engrained dirt, and other stains and discolorations.

5.2.13. Shampoo Carpets: The Contractor shall shampoo carpets, so that after shampooing, the carpeted area shall be uniform in appearance and be free of stains and discoloration. The Contractor shall remove all shampooing solutions from baseboards, furniture, etc. All trash receptacles, chairs, and easily moveable items shall be moved in order to shampoo carpets and returned to their original location.

5.2.14. Clean Exterior Windows: All exterior window glass and all glass in exterior doors shall be clean and free of dirt, grime, streaks, and excessive moisture, and shall not be cloudy following the completion of each washing operation.

5.2.14.1. All window sashes, sills, woodwork around interior glass, and other such surroundings such as blinds, and shades shall be thoroughly wiped free of drippings from cleaning solutions and other water marks.

5.2.14.2. The Contractor shall use pads to protect windowsills when standing on or placing cleaning materials on them. Such pads and/or cloths necessary to protect Government property shall be furnished by the Contractor.

5.2.14.3. Interior windows shall be clean and free of dirt, grime, streaks, and excessive moisture, and shall not be cloudy following the completion of each washing operation. Windows in the facilities are tinted and shall not be cleaned with ammonia.

5.2.14.4. The Contractor shall schedule and perform window washing to provide the least inconvenience to the building occupants.

5.2.18. Sanitation/Disinfection: Clean and disinfect high touch surface areas. This includes door handles, bathroom fixtures, door openers, water fountains, vending machines, handrails, and common area surfaces.

5.2.19. Recycle Containers: The Contractor shall provide labor to remove recyclable materials from the

Government provided recycling bins and placed in the designated locations. All Recycling bins shall be emptied once weekly. The contractor shall provide and replace plastic bags in each bin at the time of collection. The contractor will not be required to sort any recyclables. If recycling bins contain rubbish or are not sorted correctly the contractor shall treat that bin as trash.

SECTION C-6

PERFORMANCE REQUIREMENTS SUMMARY

REQUIRED

SERVICE

PARAGRAPH

NUMBER

STANDARD

MAXIMUM

ALLOWABLE

DEGREE OF

DEVIATION

FROM

REQUIREMENT

METHOD OF

SURVEILLANCE

REMEDY FOR

NON-

CONFORMANCE

Yearly

Performance

Schedule of

Services

PWS

Paragraph

1.4.1 a.) Submitted by required deadline, b.) Identifies, at a minimum, all services required under this contract and the dates the services shall be performed, and c.)

Revised as necessary until mutual agreement of

Contractor and COR is reached

0% COR Inspection Re-performance

Monthly

Performance

Schedule

PWS

Paragraph

1.4.1 a.) Submitted by the required deadline, and b.)

includes any updates and changes necessary to reach mutual agreement of

Contractor and COR

0% COR Inspection Re-performance

RS-1

Thorough

Cleaning

PWS

Paragraphs

5.2.1-5.2.1.2.1

Thorough cleaning accomplished per number of offices/rooms/cubicles scheduled per date achieving the standards set forth in paras C-5.2.1 thru

5.2.1.2.

1 validated instance

Customer Feedback Re-performance

RS-2 Clean

Walk-Off

Mats

PWS

Paragraph

5.2.2 a.) All carpet-type entrance mats and hall runners vacuumed, and b.) all rubber or polyester entrance mats swept, vacuumed, or hosed down to remove soil and grit

3 instances Periodic Inspection Re-performance

RS-3 Empty and Return

Waste

Receptacles

PWS

Paragraph

5.2.3.

Empty and return all designated waste receptacles to their pickup point as noted in para 5.2.3.

1 validated instance

Customer Feedback Re-performance

RS-4 Clean

Drinking

Fountains

PWS

Paragraph

5.2.4 a.) All drinking fountains cleaned so they are free of streaks, stains, spots, smudges, scale, and other obvious soil, and b.) All porcelain and polished

1 validated

Customer Feedback Re-performance metal surfaces, including orifices and drains disinfected

RS-5 Glass

Cleaning

PWS

Paragraph

5.2.5

All glass partitions, interior and exterior glass doors, bookcases, display cases, directory boards, mirrors, and adjacent trim cleaned so that there are no traces of film, dirt, smudges, water, or other foreign matter

3 instances Periodic Inspection Re-performance

RS-6 Damp

Clean and

Disinfect

Restrooms

PWS

Paragraphs

5.2.6-5.2.6.7 a.) All traps cleaned and free of stains, soap build-up, and other dirt and grime, b.)

all mirrors, shelving, dispensers, chrome, and pipes to urinals or water closets clean/polished dry, c.) all radiators, ledges, grilles, and stall partitions dusted, d.) all wall surfaces, partitions, doors, and waste receptacles cleaned to remove smudges,…