Region_P_FIS_Final_Complied_4-12-16.pdf

SOLICITATION NO.

FACILITY INVESTMENT SERVICES FOR

81 REGIONAL SUPPORT COMMAND

Region P

U.S. Army Engineer District, Charleston Corps of Engineers 69A Hagood Ave.

Charleston, SC 29403

April 12, 2016

Rev 0.1 k2enhacm Typewritten Text

ST

TABLE OF CONTENTS

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE WORK STATEMENT

SECTION D – NOT USED

SECTION E – INSPECTION AND ACCEPTANCE – SEE SF1449

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA – SEE SF1449

SECTION H – SPECIAL CONTRACT REQUIREMENTS – SEE SF1449

SECTION I – CONTRACT CLAUSES – SEE SF1449

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS –

SEE SF1449

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICE TO BIDDERS – SEE SF1449

SECTION M – EVALUATION FACTORS FOR AWARD – SEE SF1449

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE

WORK STATEMENT

0100000 – General Information

0100000 – General Information

Spec Item

Title Description

1 General Information

1.1 Outline of

Services

Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide Municipal services at the sites outlined below and described in this Performance Work Statement (PWS):

Puerto Rico

Site Code FACID Site Name & Site Address

RQ550 PR012 CPT E. Rubio Jr. Army Reserve Center--498 BALEARES ST, PUERTO NUEVO Puerto Rico 00920

RQ550 PR098 CPT E. Rubio Jr. Army Reserve Center--498 BALEARES ST, PUERTO NUEVO Puerto Rico 00920

RQ627 PR001 CPL Juan G. Rosario Army Reserve Center--509 VICTORIA AVENUE, AGUADILLA Puerto Rico 00605

RQ914 PR044 Mayaguez AFRC --Road 342 KM 1.2, MAYAGUEZ Puerto Rico 00681

RQ740 PR027 Fort Buchanan Area Maint Support Activity--BLDG 653, FORT BUCHANAN Puerto Rico 00934-7000

RQ74A PR042 Ceiba Army Reserve Center-- BLDG 2297, BARNES ST, CEIBA Puerto Rico 00735-3390

RQ74A PR015 Ceiba Army Reserve Center-- BLDG 2297, BARNES ST, CEIBA Puerto Rico 00735-3390

RQ727 PR004 MSG Dionisio Claudio Army Reserve Center--Pino St., Villa Turabo, Caguas

RQ777 PR011 CPT Pedro J. Parra Army Reserve Center-- 1950 PONCE BYP, PONCE Puerto Rico 00732-7601

RQ810 PR013 Ramey Army Reserve Center-- BLDG 807 RD RAMEY AFB CLF, AGUADILLA Puerto Rico 00604-0063

RQ827 PR016 PFC Santos Cruz Aviles Army Reserve Center-- #1 FRONT GULF STA, SALINAS Puerto Rico 00751-4155

RQ835 PR017 PFC Luis G. Oliveras Army Reserve Center-- 127 KM 1.0 ROAD, YAUCO Puerto Rico 00768-0118

RQ401 PR024 Fort Allen Army Reserve Center-- BLDG 323, FORT ALLEN Puerto Rico 00665-1000

RQ401 PR024 OMS Workshop ST 149 KM 3.7 RD, JUANA DIAZ Puerto Rico 00665-2814

RQ685 PR010 LTC Hernan G. Pesquera Army Reserve Ctr-- ST 149 KM 3.7 RD, JUANA DIAZ Puerto Rico 00665-2814

0100000 – General Information

Spec Item

Title Description

The PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains on-site project management and administration requirements. Annex 3 and Annex 18 and related sub-annexes contain the technical requirements.

W1.2 Project Location

The work shall be performed at various locations in North Carolina as listed in Spec Item 1.1 above, and will vary from location to location.

Service locations may be added or deleted, and the services required at each location may be changed during the term of the contract via contract modification, at the discretion of the Government. The following is an example of the dispersion of work at the various locations.

(1) Janitorial Services, such as space cleaning, floor care, restroom services: various locations

(2) Grounds Maintenance Services: various locations

(3) Environmental Services: various locations

1.3 Background

Information

1.4 Verification

of Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project sites during the site visit as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.5 Climate

Patterns

The climate pattern is predominately hot sultry summers and mild winters.

1.6 Related

Information

There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Army

Approach

The Department of Army (DoA) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) has focused increased attention on re-engineering FSC contracts in response to

0100000 – General Information

Spec Item

Title Description to Service Contracting customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations. The Army also supports the following principles:

1.7.1 Partnering

Philosophy

The first principle is that the Army views its contractors as partners and not just abstract service providers. The Army wants its contractors to succeed because partners' success drives the Army's successful mission completion. Within the bounds of acquisition policy the Army intends to work to find solutions that will be beneficial to both the Government and its partners.

1.7.2 Contractor's

Knowledge

The second principle is that the Army will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Army clients’ strategic and operational goals and objectives. The Army's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Army wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.7.3 Industry

Best Practices

The third principle is that the Army will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Army's and contractor's responsibility as partners to reach this goal. To that end, the Army's emphasis will be in evaluating performance objectives (end results).

1.8 Standard

Template

Key to implementing a programmatic approach is using a standard template that ensures Army-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Army’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract.

Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information.

Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements. Specification item 4 will always contain the Indefinite Delivery-Indefinite Quantity (IDIQ) requirements.

Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.9 Army PBSC

Approach

The Army’s approach to performance-based service contracting (PBSC) includes four component parts which are 1) performance outcomes,

2) measurable standards, 3) consideration of incentives, and 4) quality assurance surveillance plan.

1.10 Technical

Proposal Certification

The contractor warrants that its proposal incorporated herein by reference including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during execution thereof. The contractor is not excused from meeting such performance objectives in the event such proposal proves inadequate as conceived or executed to meet such performance objectives. The contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objective.

0100000 – General Information

Spec

1.11 Services

per Site

SERVICES

SITE SITE NAME ADDRESS/LATITUDE/LONGITUDE Jan Grnds Env

RQ550

CPT E. Rubio Jr. Army Reserve Center

498 BALEARES ST, PUERTO NUEVO Puerto Rico 00920

X X X

RQ627

CPL Juan G. Rosario Army Reserve Center

509 VICTORIA AVENUE, AGUADILLA Puerto Rico 00605

RQ727

MSG Dionisio Claudio Army Reserve Center PINO ST., VILLA TURABO, CAGUAS

X

RQ740

Fort Buchanan Area Maint Support Activity BLDG 653, FORT BUCHANAN Puerto Rico 00934-7000

RQ74A Ceiba Army Reserve Center BLDG 29, BARNES ST ROOSEVELT ROADS, CEIBA Puerto Rico 00735

RQ777

CPT Pedro J. Parra Army Reserve Center 1950 PONCE BYP, PONCE Puerto Rico 00732-7601

0100000 – General Information

Spec

RQ810 Ramey Army Reserve Center

BLDG 807 RD RAMEY AFB CLF, AGUADILLA Puerto Rico 00604-

RQ827

PFC Santos Cruz Aviles Army Reserve Center #1 FRONT GULF STA, SALINAS Puerto Rico 00751-4155

RQ835

PFC Luis G. Oliveras Army Reserve Center 127 KM 1.0 ROAD, YAUCO Puerto Rico 00768-0118

X X

RQ401

Fort Allen Army Reserve Center BLDG 323, FORT ALLEN Puerto Rico 00665-1000

RQ685

LTC Hernan G. Pesquera Army Reserve Ctr ST 149 KM 3.7 RD, JUANA DIAZ Puerto Rico 00665-2814

RQ914 Mayaguez AFRC Road 342 KM 1.2, MAYAGUEZ Puerto Rico 00681

Section C-0200000 - Management and Administration

2.0 Management and Administration

2.1 Definitions and Acronyms See J-0200000-01 for Acronyms.

2.1.1 Area Facility Operations Specialist (aFOS) A Government or Contractor representative of the US Army Reserve.

2.1.2 Calendar Days Unless otherwise noted, all days are calendar days.

2.1.3 Competent Person A person who has the professional experience and training necessary to identify existing and predictable hazards at a work or service environment, and who has the authority to take prompt and corrective action to eliminate or remove dangers from the environment.

2.1.4 Contract Deficiency The failure of the Contractor to perform in accordance with contract requirements and specifications. A contract deficiency may result from failure of the Contractor to provide, or provide on time, the required contract service or it may result when the required service does not meet specific contract standards.

2.1.5 Contracting Officer (KO) That individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer in writing.

2.1.6 Contracting Officer’s Representative (COR) The person designated in writing by the

Contracting Officer to act as his/her authorized representative to assist in administration of the contract.

2.1.7 Contractor (KTR) That entity or its representative responsible for the delivery of the services or materials specified in this contract, as designated by contract award. The term

Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall insure that subcontractors comply with the provision of this contract.

2.1.8 Contractor Representative That individual appointed by the Contractor, either orally or in writing, who has been assigned responsibility for executing the requirements of this contract.

2.1.9 Direct Labor Costs The number of direct labor hours multiplied by the appropriate Service

Contract Act or Davis-Bacon Act wage rate(s), including fringe benefits.

2.1.10 Direct Material Costs The actual vendor invoice charges for materials used for performance of work under this contract. Direct material costs shall include transportation charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment and discounts or rebates for core value or salvage value that accrue to the Contractor. When questions arise concerning the cost of materials, material costs will be based on the lowest of quotes provided by the Contractor from at least three different commercial vendors for the direct material cost. The Government retains the right to obtain additional quotes in questionable situations. The lowest price will be used.

2.1.11 Equipment Anything kept, furnished, or provided for a specific purpose.

2.1.12 Facility A building or structure designed and created to serve a particular function.

2.1.13 Facility Coordinator The Government employee designated by the Center Commander at each service location to provide building access and other local coordination with the Contractor as required for the provision of services under this contract.

2.1.14 Frequency of Service Annual (A). Services performed once during each 12-month period of the contract at intervals of 335 to 395 calendar days.

Biennial (B). Services performed once during each 24-month period of the contract at internals of 670 to 790 calendar days.

Daily (D5). Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

Daily (D7). Services performed once each calendar day, seven days per week, including weekends and holidays.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Quarterly (Q). Services performed four times during each 12-month period of the contract at intervals of 80 to 100 calendar days.

Semiannual (SA). Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

Semimonthly (SM). Services performed 24 times during each 12-month period of the contract at intervals of 14 to 16 calendar days.

Three times weekly (3W). Services performed three times a week, such as Monday, Wednesday, and Friday.

Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or

Tuesday and Friday.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

2.1.15 Indirect costs All expenses which are not project specific, this includes overhead expenses, travel, and any oversight expenses.

2.1.16 Maintenance and Repair The preservation or restoration of a piece of equipment, system, or facility to such condition that it may be effectively used for its designated purposes.

Maintenance/repair may be adjustment, overhaul, reprocessing, or replacement of constituent parts or materials that are missing or have deteriorated by action of the elements or usage, or replacement of the entire unit or system if beyond economical repair.

2.1.17 Maximo/CMMS The contractor shall populate and maintain a computerized maintenance management system (CMMS) which will be IBM Maximo Asset Management. The contractor is expected to keep track of all aspects of the contract, and contract administration in the provided instance of the MAXIMO system.

2.1.18 Means Cost Data A data collection and organization system developed by R. S. Means

Company which can be used to prepare accurate, dependable construction estimates and budgets in a variety of ways. The Contractor shall use the latest edition. Material prices are based on a national average and computed labor costs are based on a 30-city national average.

Data has been targeted for residential, commercial, and industrial repair/remodeling projects.

An estimate prepared using this data is called a "Means estimate"; data may simply be referred to as "Means". The following are required Means data, R. S. Means Repair and Remodeling Cost

Data, R. S. Means facilities & Maintenance data, R. S. Means Commercial Renovation,

2.1.19 Operation and Maintenance and Support Information (OMSI) OMSI is a set of consultant-prepared data manuals that contain detailed, as-built technical information that describes the efficient, economical and safe operation, maintenance and repair of a facility, plant, equipment or system throughout its life cycle. Generally prepared following completion of new construction facility or major facility upgrade. OMSI’s typically include staffing and budgeting information, supply support including critical spare parts, operating procedures, troubleshooting and diagnostic guides, extended warranty data, maintenance task frequencies and documentation, technical data, repair procedures and manufacturer’s product data.

2.1.20 Pre-expended Bin Materials and Supplies The minor materials and supplies that are incidental to the job, for which the total direct cost of any one material line item shown on the material estimate is $10.00 or less. Examples of pre-expended bin materials and supplies include, but are not limited to, solder, lead, flux, electrical connectors, electrical tape, fuses, nails, screws, bolts, nuts, washers, spacers, masking tape, sand paper, solvent, cleaners, lubricants, grease, oil, rags, mops, glue, epoxy, spackling compound, joint tape, plumbers tape and compound, clips, welding rods, and touch up paint.

2.1.21 Quality Assurance A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.1.22 Quality Assurance Representative (QAR) That individual designated by the KO to be responsible for the monitoring of Contractor performance.

2.1.21 Quality Control (QC) A method used by the Contractor to control the quality of goods and services produced.

2.1.23 Response Time The time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site with appropriate personnel, tools, equipment, and materials, ready to perform the work required.

2.1.24 Regional Facility Operations Specialist (rFOS) Regional Government Representative for

Army Reserve

2.1.25 Asset are land, structures, equipment (including motor and aircraft fleets), and intellectual property (including software), which are used by the Federal Government and that have an estimated useful life of two years or more.

2.1.26 Transitional Period The time from the base contractor award until the first task order is issued. During this time the contractor is responsible for all submittals in section F that are required after award. This includes but is not limited to the following: Permits and Licenses, Insurance certificate, Quality management plan, Accident Prevention Plan, Preventive Maintenance schedule, and many of the program plans.

2.2 General Information

2.2.1 Government Regular Working Hours The Government's regular working hours include times in which facilities are used to support the military mission, and vary from site to site. Regular working hours are typically 0800-1600, five days per week, Monday through Friday, except observed Federal holidays; and Saturdays and Sundays up to two weekends per month. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside

Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal Holidays The Government observes the following holidays:

New Year’s Day, January 1st

Martin Luther King Jr.’s Birthday, 3rd Monday in January

President’s Day, 3rd Monday in February

Memorial Day, last Monday in May

Independence Day, July 4th

Labor Day, 1st Monday in September

Columbus Day, 2nd Monday in October

Veterans’ Day, November 12th

Thanksgiving Day, 4th Thursday in November

Christmas Day, December 25th.

2.2.2 Wage Determinations Refer to J-0200000-02 for Service Contract Act and Davis-Bacon Act wage determinations.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings The Contractor may be required to attend administrative and coordination meetings at the KO’s discretion.

2.3.2 Permits and Licenses Within 15 calendar days after award of this contract, the Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable federal, state and local laws and regulations.

Provide evidence of such permits and licenses to the KO before work commences and at other times as requested by the KO.

2.3.3 Insurance Within 15 calendar days after award of this contract, the Contractor shall furnish the KO a certificate of insurance as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR

Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.3.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.3.2 Minimum Insurance Amounts The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and State worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except where worker's compensation may not be written by private carriers

Other as required by State Law

2.3.4 Protection of Government Property During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.5 Access to Work Areas The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The

Government will not issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.3.6 Instructions, Directives, and References Applicable Department of Defense (DoD) and other directives, instructions, and references are listed in J-0200000-03.

2.3.7 Invoicing Procedures See 52.212-4(g), CONTRACT TERMS AND CONDITIONS—

COMMERCIAL ITEMS, Section I. A consolidated package with all sites individually invoiced will be accepted no more frequently than monthly. See invoicing procedures in J-0200000-04.

2.3.7.1 WARNING At this time the Army Corps of Engineers is NOT using Wide Area

Work Flow (WAWF) for invoice submission. Until further notice is provided any invoices submitted via WAWF will not be processed.

2.3.7.2 Maximo / CMMS: The contractor shall have updated all status, competed IDIQ, service tickets and all other information required for reporting into Maximo for the invoice period prior to the invoiced submission to the government. Maximo will be used to generate the invoicing form attached in section J-0200000-04. Statuses in Maximo will be used to verify completed work, any work completed and not entered into

Maximo will not be expensed.

2.3.8 Forms See Section J-0200000-05 for accident reporting, and damage reporting.

2.3.9 Training for Maintenance and Operation of New and Replacement Systems and

Equipment When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.10 MAXIMO for contract tracking (CMMS): The contractor will be required to utilize the work order function within the MAXIMO program to track all preventative maintenance activities and service requests, including but not limited to, scheduling, estimated costs, and actual costs. The contractor is also expected to utilize the CMMS for all invoicing activities for the duration of the contract in addition to the requirements of section 2.3.7 invoicing procedures.

2.4 Government-Furnished Property, Materials and Services The Government will not make available any facilities, materials, or equipment for use in connection with this contract. Refer to J-0200000-06.

2.4.1 Government-Furnished Facilities (GFF) None.

2.4.2 Government-Furnished Utilities All normally available utilities will be free to the

Contractor at existing outlets for completion of this contract, to include water, sewer, and electricity. No phone, fax, copying, computer services, or office space will be available.

2.4.3 Government-Furnished Materials (GFM) None.

2.4.4 Government-Furnished Equipment (GFE) The government will make its MAXIMO instance available for the contractors use.

2.5 Contractor-Furnished Items Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and PCB’s shall not be brought on site. The KO may at any time require samples, Material Safety Data Sheets (MSDS), manufacturer’s data cut sheets of materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide staff with the necessary management expertise to assure performance objectives and standards are met.

2.6.1 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and status reports shall be provided when requested by the KO. A written status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by

0800 the following work day for inquiries after regular working hours.

2.6.2 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.3 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers a minimum of 10 calendar days in advance. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.4 Asset Management and Control: The Contractor shall use the Maximo system for asset tracking and management. The Contractor shall maintain complete and accurate records of all services provided and make these records available for the Government's use in managing the effort required under this contract. The contractor shall ensure all data collected is entered into

MAXIMO. If data is not able to be uploaded into maximo the contractor shall submit this information in electronic format to the government as the end of each base and option year.

2.6.4.1 Work Authorization Forms: The Contractor shall initiate a record for all ELIN designated services, to include a description of the problem or requested work, date and time received, location, and other appropriate information into Maximo. For services other than service calls (e.g. preventive maintenance), the record number shall be coded to differentiate that work from service call work.

1) Immediately upon receipt of a service call, the following information shall be recorded:

- General Fund Enterprise Business System (GFEBS) Work authorization number

- CSS ticket number

- Service call priority (emergency, urgent, routine)

- Name, office and command of requester

- Type of funding

- Paying Activity Code (PAC) (as required)

- Date and time call received

- Specific craft designation(s)

- Caller's description of the problem or requirement

- Associated Asset ID number

- Description of equipment or system (e.g., type of equipment, size, serial number, model number)

Upon completion of the requested service, the Contractor shall enter the following actions into Maximo no later than 0900 the following working day after completion of the service:

- Description of problem or requirement as found by craftsman

- Description of work performed

- Labor hours expended, labor and material costs

- Date, time work was commenced, and completed

- Authorized signature indicating work was performed

-Add photos of problem and corrected work from multiple angles to ensure clarity2.6.4.2 Maintenance Management System (PM work): The records shall include complete logs of all Facilities Maintenance Services work provided, including but not limited to the following:

- Scheduled Start Date service scheduled to be performed document

- Date(s) of actual performance of service

- Location of service (e.g., site code, Fac ID, building number, and room number)

- Associated Asset ID number

- Description of equipment or system (e.g., type of equipment, size, serial number, model number)

- Description of maintenance provided or service performed

- List of parts replaced or equipment replaced in kind (e.g., type of equipment, size, serial number, and model number)

- Other information as needed to completely describe the work performed

- Labor hours expended, labor, and material costs

- Authorized signature indicating work was performed

2.6.4.3 Adding New or Replacement Assets: The records system shall be updated to included missing and updated equipment information in the Section J-1502000 equipment inventories, such as description for the piece of equipment, location (site code + 5 digit IFS Building Number), manufacturer, model number, capacity, etc. The contractor should provide the government with any O&M data, and recommended PM services for added and replaced assets. Asset Inventory updates shall be provided with the monthly invoice in Microsoft Excel format.

2.6.5 Quality Management System (QMS) The Contractor shall establish and maintain a complete QC program in accordance with the provisions specified herein. The Contractor’s QC

Program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QC program shall address:

•Accurate documentation of work processes, procedures, and output measures.

•A systematic procedure for assessing compliance with performance objectives and standards.

•Accurate documentation of quality inspections conducted throughout the execution of work.

•Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.5.1 Quality Management (QM) Plan The Contractor shall develop and submit a QM Plan within 15 calendar days after award. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised

QM Plan for acceptance.

2.6.5.2 Quality Inspection and Surveillance The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR

Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the

Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.5.3 Quality Inspection and Surveillance Report The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report monthly with the monthly invoice. The Contractor Quality Inspection and Surveillance

Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.6 System and Equipment Replacement The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Project Manager shall be considered key personnel as defined in

Section L.

2.7.1.1 Project Manager (PM) The PM must have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be available by phone within one hour both during and after the Government's regular working hours.

2.7.1.2 Quality Control Manager (QCM) The Contractor shall provide a QCM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met.

2.7.1.3 Site Safety and Health Officer (SSHO) A Contractor employee whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following prerequisite training and experiences before being hired as the SSHO under this contract: For contracts greater than $100,000/year but less than $2M/year – “The SSHO shall have completed 3 years of satisfactory experience in preparing and enforcing the Contractor’s safety program on contracts of similar size and complexity in the past, and shall have completed 30-hour OSHA safety class or equivalent within the last three years.” The SSHO may be the same person as the project manager; however, the pre-requisite qualification and experience for the SSHO position remains.

2.7.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.

The Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs. At a minimum, all Contractor personnel shall have attended the OSHA 10 hour safety course, or equivalent.

The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan, as required in Spec Item 2.9.1.

2.7.2.1 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.2 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner. Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.3 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest, inconsistent with the best interests of National Security, or if employee behaviors violate any requirements outline in this or any other sections of this contract.

2.7.2.4 Proof of Citizenship No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of citizenship is furnished, or, if an alien, legal residency within the United States is confirmed.

2.7.2.5 Anti-Terrorism (AT) Level 1 Training All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training and submit certificates of completion to the COR, or KO, within fifteen (15) days of award at the following website: http://jko.jten.mil/courses/atl1/launch.html

2.7.2.6 Operational Security (OPSEC) Training Per AR 530‐1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training. OPSEC training is available at the following website:

http://cdsetrain.dtic.mil/opsec/

2.8 Security Requirements The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government http://jko.jten.mil/courses/atl1/launch.html http://cdsetrain.dtic.mil/opsec/ site. The Contractor shall ensure that all security/entrance clearances are obtained. The contractor will be required to perform background checks and submit the back ground findings to the 81St ARC DES command. The contractor will be provided with the current guidance at the time of award. This is subject to change at any time.

2.8.1 Employee Listing The Contractor shall maintain and provide upon request a current listing of employees. The list shall include employee’s name, social security number, address, copy of valid driver’s license and proof of insurance (if ever driving on Government property) and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle

Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badge All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain CAC in accordance with security requirements, if requested. All employees working on site shall have a background check performed and submitted to the government for review. Each employee shall wear the

Government issued badge over the front of the outer clothing. When an employee leaves the

Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days or payment maybe with held at the discretion of the KO. The KO may require additional badging requirements based on the current needs of the security community.

2.8.4 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The

Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period. The contractor will be required to follow any access control mandates at each site. These maybe different between sites.

2.8.5 Access Arrangements The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority.

2.8.6 Security Clearances The Contractor shall obtain all required corporate and personnel security clearances prior to commencement of work. The Contractor shall ensure that a list of all personnel with security clearances is maintained current, including clearances that are pending if necessary. Security clearances will only be required if necessary to complete work in a particular building or area.

2.8.7 Background Checks A criminal background check shall be required for all contractor or vendor personnel requesting unescorted access and who make frequent visits to perform work in or around Army Reserve Facilities prior to the start date of the contract. Contractors are required to review any proposed employees criminal history background report prior to submitting their names for unescorted access. The contractor or vendor must submit to the

Director Emergency Services (DES) a criminal background report containing the following searches;

(1) 50 state/nationwide criminal records check

(2) Sexual Offenders Registry List

(3) Local County and State record check

(4) Court Martial Record check

(5) Global Terror Watch List check and

(6) Verification of citizenship status

Criminal background reports absent any of the above searches will not be accepted and will be rejected. All the searches are required and there are no exceptions to these requirements. The criminal background report cannot be more than one year old at the time it is submitted to DES.

Contractors or vendors who are seeking unescorted access for employees who are subject to another access authorization program that complies with this PWS may rely on those access authorization program elements to comply with the requirements of this PWS. However, the contractor or vendor who is seeking unescorted access shall ensure that the program elements to be accepted have been maintained consistent with the requirements of this PWS by the other access authorization program.

The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing unescorted access to the facility. A template for the letter and contractor informational sheet template will be provided upon contract award.

The contracting officer will endorse the request and forward to DES Security Manager for processing. This information must be provided to the assigned Contract Specialist and/or Contracting Officer for the contract at least two (2) weeks prior to start of the contracts period of performance.

The Director Emergency Services shall evaluate the entire criminal history record of an individual who is applying for unescorted access authorization to determine whether the individual has a record of criminal activity that may adversely impact his or her trustworthiness and reliability.

Unescorted access maybe denied if it is determined that the employee(S):

1. Is on the National Terrorist Watch List.

2. Is illegally present in the United States.

3. Is subject to any outstanding warrant.

4. Been issued a debarment order and currently ineligible to enter any military installation.

5. A habitual criminal offender.

6. Been convicted of a felony within the past ten (10) years.

7. Been convicted of a crime involving drugs or drug paraphernalia within the past five (5) years.

8. Knowingly submitted a false of fraudulent information in connection with an employment questionnaire.

9. A registered sex offender.

10. Displays or has displayed conduct that the Center Commander deems prejudicial to the good order and discipline of the facility installation.

Contractors or vendors granted unescorted access and hired for more than 30 days, but less than one year, will be issued a contractor's badge by the Center Commander or designated representative after the conditions outlined in this PWS are met. Once the project is complete the badge must be accounted for and collected by the contractor and returned to the Center

Commander or designated representative. All badges will be issued for a period not to exceed one year regardless of the length of the contract.

2.9 Contractor Safety Program The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health

Requirements Manual, EM-385-1-1 and Public Law 91-596, Occupational Safety and Health Act; and

Contractor shall submit a monthly exposure report to the Contracting Officer.

2.9.1 Accident Prevention Plan (APP) To ensure that the Contractor has a well-organized and thorough Safety Program, the Contractor shall prepare an Accident Prevention Plan (APP). The

APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site. The APP shall follow the format and cover all topics as delineated in Appendix A of EM-385-1-1. The APP shall incorporate

Activity Hazard Analyses (AHAs) and Situation Specific Safety Plans that are relevant to…