FJ_Facilities_Investment_Services_W912HP-14-R-0027_PWS.pdf

SOLICITATION NO. W912HP-14-R-0027

FACILITY INVESTMENT SERVICES AT

FORT JACKSON, SOUTH CAROLINA

U.S. Army Engineer District, Charleston Corps of Engineers 69A Hagood Ave.

Charleston, SC 29403

Request for Proposal

July 23, 2014

TABLE OF CONTENTS

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SEE SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE WORK STATEMENT

SECTION D – NOT USED

SECTION E – INSPECTION AND ACCEPTANCE – SEE SF1449

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA – SEE SF1449

SECTION H – SPECIAL CONTRACT REQUIREMENTS – SEE SF1449

SECTION I – CONTRACT CLAUSES – SEE SF1449

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS –

SEE SF1449

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICE TO BIDDERS – SEE SF1449

SECTION M – EVALUATION FACTORS FOR AWARD - SEE SF1449

FACILITY INVESTMENT SERVICES

FORT JACKSON, SC

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SEE SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE

WORK STATEMENT

0100000 – General Information Spec Item

Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide Facility Investment services outlined below and described in this Performance Work Statement (PWS) by means of a firm-fixed price (FFP) contract and indefinite delivery – indefinite quantity (IDIQ) contract at the Fort Jackson buildings outlined below:

Building Number Building Type 1867 Reception Company Operations Facility Barracks 1872 Reception Company Operations Facility Barracks 1877 Reception Company Operations Facility Barracks 1880 Reception Company Operations Facility Barracks 1889 Reception Company Operations Facility Barracks 1892 Reception Company Operations Facility Barracks 1897 Reception Company Operations Facility Barracks 2301 AIT Barracks 2302 Dining Facility 2303 AIT Barracks 2304 Lawn Equipment Storage 2305 AIT Barracks 2306 Battalion Headquarters 2307 AIT Barracks 3205 Rolling Pin 4243 Rolling Pin 4255 Rolling Pin 4265 Rolling Pin 4270 Dining Facility 4275 Rolling Pin 4280 Classroom 4285 Rolling Pin 4295 Rolling Pin 4380 Battalion Headquarters 4420 Starship 4581 Child Development Center 4680 Child Development Center 5422 Starship 5454 Dual Dining Facility 5455 Dual Dining Facility 5482 Starship 5500 Starship 5614 Child Development Center

Item

Title Description

Building Number Building Type (CONTINUED LIST) 5978 Child Development Center 5979 Child Development Center 9572 Dining Facility 9574 Headquarters/Classrooms 9575 Barracks

10000 Classrooms/Offices 10098 Classrooms 10100 Classrooms 10400 Battalion Headquarters 10401 Dining Facility 10402 Barracks/Company Operations Facility 10404 Barracks/Company Operations Facility 10405 Barracks/Company Operations Facility 10406 Barracks/Company Operations Facility 10407 Barracks/Company Operations Facility 10408 Lawn Equipment Storage 11000 Starship 11500 Dual Dining Facility 11900 Dual Dining Facility 11901 Battalion Headquarters 11902 Barracks/Company Operations Facility 11903 Barracks/Company Operations Facility 11904 Barracks/Company Operations Facility 11905 Lawn Equipment Storage 11906 Barracks/Company Operations Facility 11907 Barracks/Company Operations Facility 11950 Battalion Headquarters 11951 Barracks/Company Operations Facility 11952 Barracks/Company Operations Facility 11953 Barracks/Company Operations Facility 11954 Barracks/Company Operations Facility 11955 Barracks/Company Operations Facility 12000 Starship

The PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements. The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page. Annex 15 includes facility investment technical requirements. All other Annexes are not applicable (N/A) to this project.

Item

Title Description

1.2 Project Location The work shall be performed at various buildings as listed in Spec Item 1.1 above, and will vary from building to building. Service buildings may be added or deleted, and the services required at each building may be changed during the term of the contract via contract modification, at the discretion of the Government. The following is an example of the dispersion of work at the various buildings.

(1) Service Calls, both emergency, and routine

(2) Preventive Maintenance (PM) for a wide variety of equipment and systems

(3) Inspection, Testing, and Certification for various types of equipment

(4) Other Recurring Services for the inspection and repair of equipment and systems

(5) IDIQ repair, restoration, and modernization requirements which are beyond the scope of service calls, as well as related tasks such as preparation for and restoration from accidents and natural disasters

1.3 Background

Information

The intent of this contract is to consolidate the performance of facilities investment services for multiple types of services and buildings into a single contract to fill in gaps in current maintenance plan.

1.4 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as maps, floor plans, and tables to represent the type, quantity and location of services to be provided.

However, offerors are encouraged to visit the site as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.5 Climate Patterns The climate pattern is predominately hot sultry summers and mild winters.

1.6 Related

Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations in addition to the services and locations identified in the Firm-Fixed Price requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the indefinite delivery

Item

Title Description indefinite quantity provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.8 Standard Template Key to implementing a programmatic approach is using a standard template that ensures consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. Army Corps of Engineers intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Army’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements. Specification item 4 will always contain the Indefinite Delivery-Indefinite Quantity (IDIQ) requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items.

Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.9 Army PBSC

Approach

The Army’s approach to performance-based service contracting (PBSC) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) quality assurance surveillance plan.

1.10 Technical Proposal

Certification

The contractor warrants that its proposal incorporated herein by reference including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during execution thereof. The contractor is not excused from meeting such performance objectives in the event such proposal proves inadequate as conceived or executed to meet such performance objectives. The contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objective.

0200000 - Management and Administration Spec Item Title Description 2 Management and

Administration

2.1 Definitions and

Acronyms

See J-0200000-01 for Acronyms and Abbreviations.

2.1.1 Calendar Days Unless otherwise noted, all days are calendar days.

2.1.2 Competent Person A person who has the professional experience and training necessary to identify existing and predictable hazards at a work or service environment, and who has the authority to take prompt and corrective action to eliminate or remove dangers from the environment.

2.1.3 Contract Deficiency The failure of the Contractor to perform in accordance with contract requirements and specifications.

A contract deficiency may result from failure of the Contractor to provide, or provide on time, the required contract service or it may result when the required service does not meet specific contract standards.

2.1.4 Contracting Officer (KO) That individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

2.1.5 Contracting Officer’s

Representative (COR)

The person designated in writing by the Contracting Officer to act as his/her authorized representative to assist in administration of the contract and responsible for the monitoring of Contractor performance.

2.1.6 Contractor That entity or its representative responsible for the delivery of the services or materials specified in this contract, as designated by contract award. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall insure that subcontractors comply with the provision of this contract.

2.1.7 Contractor

Representative

That individual appointed by the Contractor, either orally or in writing, who has been assigned responsibility for executing the requirements of this contract.

2.1.8 Direct Labor Costs The number of direct labor hours multiplied by the appropriate Service Contract Act or Davis-Bacon Act wage rate(s), including fringe benefits.

2.1.9 Direct Material Costs The actual vendor invoice charges for materials used for performance of work under this contract.

Direct material costs shall include transportation charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment and discounts or rebates for core value or salvage value that accrue to the Contractor. When questions arise concerning the cost of materials, material costs will be based on the lowest of quotes provided by the Contractor from at least three different commercial vendors for the direct material cost. The Government retains the right to obtain additional quotes in questionable situations. The lowest price will be used.

2.1.10 Equipment Anything kept, furnished, or provided for a specific purpose.

2.1.11 Facility A building or structure designed and created to serve a particular function.

2.1.12 FAR Federal Acquisition Regulation

2.1.13 Frequency of Service Annual (A). Services performed once during each 12-month period of the contract at intervals of 335 to 395 calendar days.

Biennial (B). Services performed once during each 24-month period of the contract at internals of 670 to 790 calendar days.

Daily (D5). Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

Daily (D7). Services performed once each calendar day, seven days per week, including weekends and holidays.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Quarterly (Q). Services performed four times during each 12-month period of the contract at intervals of 80 to 100 calendar days.

Semiannual (SA). Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

Semimonthly (SM). Services performed 24 times during each 12-month period of the contract at intervals of 14 to 16 calendar days.

Three times weekly (3W). Services performed three times a week, such as Monday, Wednesday, and Friday.

Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

2.1.14 GFE Government-furnished Equipment

2.1.15 GFF Government-furnished Facilities

2.1.16 GFM Government-furnished Materials

2.1.17 Maintenance and

Repair The preservation or restoration of a piece of equipment, system, or facility to such condition that it may be effectively used for its designated purposes. Maintenance/repair may be adjustment, overhaul, reprocessing, or replacement of constituent parts or materials that are missing or have deteriorated by action of the elements or usage, or replacement of the entire unit or system if beyond economical repair.

2.1.18 Means Repair and

Remodeling Cost Data

A data collection and organization system developed by R. S. Means Company which can be used to prepare accurate, dependable construction estimates and budgets in a variety of ways. The Contractor shall use the latest edition. Material prices are based on a national average and computed labor costs are based on a 30-city national average. Data has been targeted for residential, commercial, and industrial repair/remodeling projects. An estimate prepared using this data is called a "Means estimate"; data may simply be referred to as "Means".

2.1.19 Operation and

Maintenance and

OMSI is a set of consultant-prepared data manuals that contain detailed, as-built technical information that describes the efficient, economical and safe operation, maintenance and repair of a

Support Information

(OMSI)

facility, plant, equipment or system throughout its life cycle. Generally prepared following completion of new construction facility or major facility upgrade. OMSI’s typically include staffing and budgeting information, supply support including critical spare parts, operating procedures, troubleshooting and diagnostic guides, extended warranty data, maintenance task frequencies and documentation, technical data, repair procedures and manufacturer’s product data.

2.1.20 Pre-expended Bin

Materials and Supplies

The minor materials and supplies that are incidental to the job, for which the total direct cost of any one material line item shown on the material estimate is $10.00 or less. Examples of pre-expended bin materials and supplies include, but are not limited to, solder, lead, flux, electrical connectors, electrical tape, fuses, nails, screws, bolts, nuts, washers, spacers, masking tape, sand paper, solvent, cleaners, lubricants, grease, oil, rags, mops, glue, epoxy, spackling compound, joint tape, plumbers tape and compound, clips, welding rods, and touch up paint.

2.1.21 Preventative

Maintenance

The recurring day-to-day, periodic or scheduled work required to preserve or restore equipment to such a condition that it may be effectively utilized for its designated purpose. Preventive maintenance includes, but is not limited to, replacement of belts, filters, refrigerant, motor and compressor oil, paint, cleaning of coils and equipment, and minor adjustments.

2.1.22 Quality Assurance A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.1.23 Quality Assurance

Representative (QAR)

That individual designated by the KO to be responsible for the monitoring of Contractor performance.

2.1.24 Quality Control (QC) A method used by the Contractor to control the quality of goods and services produced.

2.1.25 Response Time The time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site with appropriate personnel, tools, equipment, and materials, ready to perform the work required.

2.1.26 Unit Priced Labor (UPL)

Hour

The unit price bid by the Contractor to perform one hour of work-in-place. With the exception of direct material and construction equipment costs, the unit price includes all indirect and direct costs associated with performing work. The price includes the Contractor’s hourly composite trade wage, adjusted to allow for workforce productivity; costs for pre-expended bin materials, union agreements, crew sizes, hand tools, payroll burdens and fringes, overtime, job (field) overhead (including clerical support, supervision, inspection, fees, taxes, licenses, permits, and insurance), general and administrative (home office) overhead, and profit. Additionally, time for job preparation, safety standby personnel, and similar indirect labor elements are included.

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are typically 0700-1600, five days per week, Monday through Friday, except observed Federal holidays; and Saturdays and Sundays up to two weekends per month. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise.

Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal

Holidays The Government observes the following holidays:

New Year’s Day, January 1st Martin Luther King Jr.’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February Memorial Day, last Monday in May Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veterans’ Day, November 12th Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th.

2.2.2 Wage Determinations Refer to J-0200000-02 for Service Contract Act and Davis-Bacon Act wage determinations.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

2.3 General Administrative

Requirements

2.3.1 Required Conferences

and Meetings

The Contractor may be required to attend administrative and coordination meetings.

2.3.2 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable federal, state and local laws and regulations. Provide evidence of such permits and licenses to the KO before work commences per Section F and at other times as requested by the KO.

2.3.3 Insurance The Contractor shall furnish the KO a certificate of insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.3.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.3.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and State worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except where worker's compensation may not be written by private carriers

Other as required by State Law

2.3.4 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.5 Instructions, Directives, and References

Applicable Department of Defense (DoD) and other directives, instructions, and references are listed in J-0200000-03.

2.3.6 Invoicing Procedures See 52.212-4(g), CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS, Section I. A consolidated package with all buildings individually invoiced will be accepted no more frequently than monthly. See invoicing procedures in J-0200000-04.

INVOICING INSTRUCTIONS. The Contractor shall submit, 1 copy of the invoice to U.S. Army Corps of Engineers, Charleston (Attn: Project Management), 69A Hagood Avenue, Charleston, SC 29403, and 1 copy to the USACE Field Office at Essayons Way, Fort Jackson. The invoice shall clearly state the Contractor’s name, address, zip code, phone number, USACE Contract number, location of the work, actual work items and frequencies completed during the month, as well as the amount charged for each work item. Included with the invoice shall be J-1502000-11, Certification Form, signed by Facility Manager, and digital photographs documenting service call work invoiced (where applicable).

Pictures shall document the discrepancy before and after repair. There shall be one Certification Form for each Activity where work was performed. The Contractor shall submit the invoice at monthly intervals based on the term of the contract and unit prices bid or monthly prices bid (whichever is applicable). Additional monthly submittals are listed in Section F. Upon receipt, USACE will complete the certification of the amount to be paid the Contractor, that the services have been rendered, and process in accordance with the agency’s procedures. Payment will be made by U.S.

Army Corps of Engineers Finance Center, CEFC-AO-P, 5720 Integrity Drive, Millington, TN 38054- 5005.

The invoice shall be submitted electronically or on compact disk.

At this time the Army Corps of Engineers is NOT using Wide Area Work Flow (WAWF) for invoice submission. Until further notice is provided any invoices submitted via WAWF will not be processed.

2.3.7 Forms See Section J-0200000-05 for accident reporting, and damage reporting.

2.3.8 Training for When construction, renovation, or repair work is performed by means other than this contract, the

Maintenance and Operation of New and Replacement Systems and Equipment

Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.4 Government-Furnished

Property, Materials and Services

The Government will not make available any materials or equipment for use in connection with this contract. In accordance with FAR Clause 52.245-1, GOVERNMENT PROPERTY and 52.245-9, USES AND CHARGES, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract.

2.4.1 Government-Furnished

Facilities (GFF)

The Government will make available property but not facilities for on-site employees.

2.4.2 Government-Furnished

Utilities

The Contractor shall pay for usage of all utilities provided by the Government. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government. Utilties within Government-owned buildings will be provided at no cost to the Contractor for performing the actual work in this contract.

2.4.3 Government-Furnished

Materials (GFM)

None.

2.4.4 Government-Furnished

Equipment (GFE)

None.

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract.

The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought on site. The KO may at any time require samples, Material Safety Data Sheets (MSDS), manufacturer’s data cut sheets of materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide staff with the necessary management expertise to assure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

Contractor shall provide a trouble ticket system whereby each trouble call can be tracked in a Computerized Maintenance Management System (CMMS).

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and status reports shall be provided when requested by the KO. A written status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following working day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the COR of any difficulty in scheduling work due to Government controls.

2.6.4 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the COR, affected tenants, and customers a minimum of 5 calendar days in advance. If the discontinued service is due to an emergency breakdown the Contractor shall notify the COR, affected tenants and customers as soon as practicable.

2.6.5 Contractor’s

Computerized Maintenance Management Systems

(CMMS)

The Government will not make its maintenance management systems available for the Contractor's use in managing the effort required under this contract. The Contractor shall maintain complete and accurate records of all services provided and make these records available for the Government's use in managing the effort required under this contract. The Contractor shall provide a CMMS system to manage all service operations and shall provide trouble call data identified in 2.6.5.1 as specified in Section F.

2.6.5.1 Work Authorization

Forms

The Contractor shall initiate a record for all ELIN designated services, to include a description of the problem or requested work, date and time received, location, and other appropriate information into the CMMS. For services other than service calls (e.g. preventive maintenance), the record number shall be coded to differentiate that work from service call work.

1) Immediately upon receipt of a service call from the KO or COR, the Contractor shall record the following information:

- General Fund Enterprise Business System (GFEBS) Work authorization number

- Service call priority (emergency or routine)

- Name, office and command of requester

- Type of funding

- Paying Activity Code (PAC) (as required)

- Date and time call received

- Specific craft designation(s)

- Description of the problem or requirement

- Associated ELIN

Upon completion of the requested service, the Contractor shall enter the following actions into the CMMS no later than 0900 the following working day after completion of the service:

- Description of problem or requirement as found by craftsman

- Description of work performed

- Labor hours expended and labor and material costs

- Date and time work was commenced and completed

- Authorized signature indicating work was performed

2) The Contractor’s records system shall include complete records of all other Facilities Maintenance Services provided, including but not limited to the following:

- Date service scheduled to be performed document)

- Date(s) of actual performance of service

- Location of service (e.g., site code, building number, and room number)

- Description of equipment or system (e.g., type of equipment, size, serial number, model number)

- Description of maintenance provided or service performed

- List of parts replaced or equipment replaced in kind

- Other information as needed to completely describe the work performed

- Associated ELIN

- Labor hours expended and labor and material costs

- Authorized signature indicating work was performed

- Before and after photographs of repairs, taken with enough detail to demonstrate the work is complete

3) The Contractor’s records system shall be updated to included missing and updated equipment information in the Section J-1502000-04 Equipment Inventories, such as description for the piece of equipment, Building Number, manufacturer, model number, capacity, Date last serviced, date last certified, service frequency, time spent, material spent, equipment used, quantity, etc. Inventory updates shall be provided with the monthly invoice in Microsoft Excel format.

4) The contractor shall store these records on a web-based information system and shall allow the Government to have access into that system. At a minimum, the Government’s access must be granted to a minimum of three (3) Government users. The access level provided to the Government can be read-only.

5) The contractor shall maintain these records for the life of the contract and prepare them in electronic format for transfer to the Government at the end of the contract. The records shall be cataloged & organized by performance year and building number. The file format shall be fundamentally compatible with a Microsoft Windows operating system, Microsoft Office, and Adobe Acrobat.

2.6.6 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS Program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.6.1 Quality Management

(QM) Plan The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

2.6.6.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.6.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.7 System and Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the Project Manager, Quality Manager, and Site Safety and Health Officer, and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager (PM) The PM must have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be available by phone within one hour both during and after the Government's regular working hours. The PM may act as the Site Safety and Health Officer or the Contractor Quality Control Manager for this contract.

2.7.1.2 Quality Control Manager

(QCM)

The Contractor shall provide a QCM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met.

2.7.1.3 Site Safety and Health

Officer (SSHO)

A Contractor employee whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed satisfactory experience in preparing and enforcing the Contractor’s safety program on contracts of similar size and complexity in the past, and shall have completed 30-hour OSHA safety class or equivalent within the last three years. The SSHO may be the same person as the project manager or Quality Control Manager; however, the pre-requisite qualification and experience for the SSHO position remains.

2.7.1.4 Superintendant The Superintendent shall be responsible for overseeing all PM’s, CI, service calls and IDIQ work. The Superintendent may act as the Contractor Quality Control or Site Safety and Health Officer for this contract.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.

The Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs.

The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan, as required in Spec Item 2.9.1.

2.7.2.1 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges. No military uniform or parts thereof will be permitted.

2.7.2.2 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.3 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.4 Proof of Citizenship No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of citizenship is furnished, or, if an alien, legal residency within the United States is confirmed.

2.7.3 Anti-Terrorism (AT)

Level 1 Training

All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within fifteen (15) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

2.7.4 Operational Security

(OPSEC) Training

Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

2.7.5 Information Assurance

Training

The contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

2.8 Security Requirements The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain and provide upon request a current listing of employees. The list shall include employee’s name, social security number, copy of valid driver’s license and proof of insurance (if ever driving on Government property).

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable. Contractor must have Power of Attorney for company-owned vehicles.

2.8.3 Passes and Badges All Contractor employees shall obtain employee and vehicle passes as required by the COR and Ft Jackson. The Government will issue badges without charge. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days.

2.8.4 Access to Buildings The contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.8.5 Access Arrangements The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the Facility Manager. The Government will issue two keys (GMF3) to the Contractor for access to mechanical and electrical rooms. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6 Operational Security

(OPSEC) Standing Operating Procedure/Plan

The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530- 1.

2.8.7 Background Checks The Contractor shall obtain NCIC Background Checks for all on-site employees prior to commencement of work. The Contractor shall ensure that a list of all personnel (and subcontractor personnel) with background checks is maintained current, including checks that are pending.

2.9 Contractor Safety

Program

The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements

Manual, EM-385-1-1 and Public Law 91-596, Occupational Safety and Health Act; and Contractor shall submit a monthly exposure report to the Contracting Officer.

2.9.1 Accident Prevention

Plan (APP)

To ensure that the Contractor has a well organized and thorough Safety Program, the Contractor shall prepare an Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site. The APP shall follow the format and cover all topics as delineated in Appendix A of EM- 385-1-1. The APP shall incorporate Activity Hazard Analyses (AHAs) and Situation Specific Safety Plans that are relevant to the site specific hazards and controls for each activity and type of work that may be encountered in the performance of this contract. Detailed requirements for AHAs and Hazard Specific Safety Plans are provided below.

The Contractor’s APP shall be submitted to the KO within per Section F for approval. The Contractor shall review, update, and submit the revised APP to the KO annually and within 15 calendar days whenever a change in work conditions, hazards, or activities occur.

2.9.2 Activity Hazard Analysis

(AHA)

The Contractor shall prepare Activity Hazard Analyses (AHAs) for all common recurring work activities performed under this contract. AHAs shall be submitted with the APP and shall be updated as work activities or conditions change and additional AHAs prepared as new work activities are required. AHAs for non-recurring and one-time (e.g., IDIQ task orders) work occurrences shall be submitted at least two working days prior to start of work. Specifically:

• For FFP contract modifications where changes are germane to the original contract, the Contractor shall revise applicable AHAs and submit to the KO within 15 calendar days after modification is signed.

• For combination FFP/IDIQ contracts, the Contractor shall submit an AHA on task orders, with the associated proposal, whenever the service environment or required task is different from the firm-fixed-priced services.

• For construction (including renovation or alteration) task orders placed on the IDIQ portion of contract, the Contractor shall submit a separate AHA for each task order with the associated proposal.

AHAs shall follow format of Figure 1-2 of EM-385-1-1 and shall explain the following as detailed in the

EM-385-1-1:

• the steps of the service process;

• identify potential hazards that exist as a result of the Contractor’s service process within the environment;

• measures or plans of actions to safely remove potential hazards away from people in and around the service process and environment;

• specific materials and equipment necessary to safely remove potential hazards away from people in and around the service process and environment;

• inspection requirements to assure service activity is safe; and

• training of service personnel to be aware of potential hazards and measures or plans of actions to be used to remove hazards from service environment.

During performance of services, the SSHO shall periodically review the AHA at each service site and for each sub-annex to assess the effectiveness of the Contractor’s overall APP. If changes to the AHAs are required, such changes shall be submitted to the KO for review and acceptance.

2.9.3 Hazard Specific Safety

Plans

The Contractor shall develop and implement hazard specific safety plans, as listed below, as necessary for the situation or types of work to be performed under this contract. These hazard specific safety plans shall be submitted with the APP and shall be updated as situations change.

Additional hazard specific safety plans developed as applicable when new types of work are required under this contract.

2.9.3.1 Alcohol and Drug Abuse

Prevention Plan

The Contractor shall develop a plan to explain how it…