Attachment_3_-_FY19_TF_POWER_QASP.DOCX

PERFORMANCE-BASED QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) FOR TASK FORCE POWER

Electrical Safety Assessments and Repairs Program and Materials Management and Control Services for U.S. Forces-Afghanistan (USFOR-A)

August 2018

1. INTRODUCTION

This Performance-Based Quality Assurance Surveillance Plan (QASP) has been developed pursuant to the requirements of the Performance Work Statement (PWS) for Contract No. TBD. This plan sets forth procedures and guidelines that U.S. Army Corps of Engineers (USACE) will use in evaluating the technical and safety performance of the Contractor. A copy of the Performance Metrics is furnished in the PWS so that the Contractor will be aware of the methods that the Government will employ in evaluating their performance on this contract.

2. PURPOSE OF THE QASP

The QASP is intended to accomplish the following:

a. Define the roles and responsibilities of participating Government officials;

b. Define the types of work to be performed with required end results;

c. Document the evaluation methods that will be employed by the Government in assessing the Contractor’s performance;

d. Provide the Surveillance Activity Checklists and Corrective Action Request (CAR) forms that will be used by the Government in documenting and evaluating the Contractor’s performance; and

e. Describe the process of performance documentation.

f. Outline quality assurance procedures to be employed by the Government during performance of this task order to confirm that the site characterization is conducted utilizing proper procedures and in accordance with the approved work and safety plans.

3. ROLES AND RESPONSIBILITIES OF PARTICIPATING GOVERNMENT OFFICIALS

The USACE Project Manager Andrew Brand:

· Responsible for overall project direction, including technical, contracting and customerrelated issues.

· Reviews vouchers and make recommendations to the Contracting Officer for payment action based on completion of designated milestones.

· Reports problems or discrepancies to the Contracting Officer as soon as possible.

· Oversees the implementation of the QASP.

· Reviews contractor submittals.

· Schedules and provides labor codes and funding for all project surveillance activities.

· Initiates periodic contractor evaluations in the Contractor Performance Assessment Reporting System (CPARS).

The USACE Contracting Officer Representative(s) Pam McDougald:

· Responsible to reporting all findings (to include successes, as well as problems and discrepancies) to the USACE Project Manager and Contracting Officer as soon as possible.

· Ensures contractor complies with the work plans and safety plans through random and continuous surveillance activities while in the field.

· Provides quality assurance oversight to ensure the customer’s requirements are met or exceeded and helps to ensure schedules are maintained.

· Provides input to the contractor’s past performance evaluation in the Contractor Performance Assessment Reporting System (CPARS).

The USACE Lead Engineer/Technical Manager Andrew Brand:

The USACE Contracting Officer Suzanne Wear:

· Monitors contract performance

· Maintains central repository for all QA tasks required for payment

· Issues all acceptance/rejection statements

· Has obligation authority for the Government

· Directs the contractor as necessary

· Issues modifications to the contract

The USACE Contract Specialist Michelle Blackmon:

· Assists with monitoring contract performance.

· Assists with maintaining central repository for all QA tasks required for payment.

· Assists with issuing all acceptance/rejection statements.

The USACE Safety Specialist Kellie Williams:

· Participates in preparation of SOW/PWS to ensure that Safety requirements are adequately addressed.

· Conducts reviews of contractor submittals for compliance with USACE safety requirements.

· Conducts or Supports other surveillance activities as required by the project team.

· Supports the COR forward with on-site QA activities.

The USACE Invoice Processing Team Monica Nelson:

· Reviews vouchers and makes recommendations to the Contracting Officer for payment.

· Reports problems or discrepancies to the Contracting Officer as soon as possible.

The USACE Property Administrator Monty Spicer:

· Performs periodic inspections to ensure Contractor Acquired Property, Government Furnished Property, and Government Furnished Equipment is being properly accounted for, maintained, and controlled in accordance with DoD requirements.

· Conducts surveillance of property received and property disposed of to ensure accurate tracking.

· Conducts periodic reviews of contractor’s property control system.

· Handles all lost / damage / destruction (LDD) of property reports and recommends liability, when necessary.

· Report all findings to the Contracting Officer.

4. METHODOLOGIES TO BE USED TO MONITOR THE CONTRACTOR’S PERFORMANCE

Even though the Government, through its CORs located on sight with the contractor, will be monitoring the contractor’s performance on a continuing basis, the volume of tasks performed by the contractor makes technical inspections of every task and step impractical. Accordingly, USACE will use the Surveillance Activity Table (Attachment A) as the basis for monitoring the contractor’s performance under this contract. The contractor’s performance will be evaluated by the Contracting Officer using the Performance Metrics listed in CPARS.

Quality Assurance Surveillance Activities In general, the work will be evaluated in terms of how well the requirements of the task order are satisfied, the extent to which the work performed follows the approach found in the contractor’s technical proposal, clarity of documentation, and timeliness of scheduled task accomplishment. At the discretion of the COR or the Contracting Officer or Specialist, other government officials approved by the Contracting Officer or Specialist may be asked to evaluate a particular deliverable or set of deliverables. Quality Assurance included but is not limited to the following:

Personnel are reminded of their responsibilities, to include incorporating FAR clause 52.222-50, “Combating Trafficking in Persons,” in all solicitations and contracts and, where applicable, enforcing the remedies under that clause, including directing removal of contract employee(s), requiring subcontract termination, suspending payments, loss of award fee, termination, and suspension or debarment.

5. QUALITY ASSURANCE REPORTING FORMS

The forms used to document surveillance activities include Quality Assurance Report (Attachment B), HNC Form 948, Form 7 and/or Memorandums for Record. Nonconformance will be documented on a Corrective Action Request (CAR), see Attachment C. Non-conformances are documented at the discretion of the person conducting the surveillance activity, but should be fair and reasonable. Each CAR will be annotated as a Critical nonconformance, Major nonconformance, or Minor nonconformance. CARs will be provided to the Contracting Officer for distribution to the contractor. The contractor will be required to correct explosives safety issues immediately. All other CARs will provide a reasonable suspense date for the contractor to review and take appropriate action, usually 10 calendar days. The contractor is required to provide written responses to all CARs.

Completed forms will be consolidated and provided to the Contracting Officer at the end of each month for that month's surveillance activities. These forms, when completed, will document the contractor's compliance with contract requirements and completion of milestone activities. The Contracting Officer will evaluate contractor performance using the definitions contained in the CPARS and the metrics identified in this PWS.

Attachment A Surveillance Activity Table

Attachment B QA Report

Attachment C Corrective Action Request

Attachment A

SURVEILLANCE ACTIVITIES TABLE

(1)

Document Reviews

Work Plan

T.O. (see PWS)

Document submitted and accepted in compliance with contract schedule. Resubmissions required based on amount and nature of government comments regarding Formatting, completeness, Technical Accuracy, Regulatory compliance, Conciseness, Decisions supported by data.

100% review of submitted documents.

CEHNC Form 7, Contracting Officer Transmittal Memo; kept in official contract file.

Quality of Product or Service

PDT

Project Execution

Work Plan Execution

T.O. (see PWS) Work done in compliance with approved plans and data submittals accepted by government IAW performance documentation

Periodic Inspection

Corrective Action Requests (CAR), QAR, HNC 948, Memorandum for Record, Trip Reports; Kept in official project file

Quality Of Product or Service

Schedule

Project Management: Schedule Control/Reporting

T.O. / WP

Number of instances of contractor impacts on schedule attributable to the contractor and impacts not identified.

100% of project status reports including weekly and monthly as applicable.

PM checklist; kept in PM file

Schedule

Government PM

Cost (Not Applicable for Firm Fixed Price)

Project Management: Cost Control/Reporting

T.O. / WP

Number of instances of contractor impacts on cost attributable to the contractor and unauthorized cost overruns.

100% of project status reports including weekly and monthly as applicable.

PM checklist; kept in PM file

Cost Control

Business Relations

Meeting preparation and professional conduct

T.O.

Number of customer complaints regarding:

1. Personnel prepared and knowledgeable in areas of expertise.

2. Professional and ethical conduct.

Customer Feedback

Email, letters, customer survey forms; kept in PM file

Business Relations

Management of Key Personnel

Project Management: Personnel

T.O.

Number of instances regarding contractor Personnel and their qualifications for filling key positions/functions.

Periodic Inspection

Trip report, QARs, CARs HNC 948; kept in official project file Management of Key Personnel and Resources

Safety

Execution of Safety Plan

Contractor's safety plan, EM 385-1-1

Number and type of violations and/or accidents regarding compliance with safety & OSHA requirements.

Periodic Inspection

QARs, CARs, HNC 948, Trip Reports; Kept in COR file

Safety

PM Forward/COR

Attachment B

Electrical Safety Assessments and Repairs Program and Materials Management and Control Services for US Forces Afghanistan (USFOR-A) CHARACTERIZATION QUALITY ASSURANCE REPORT August 2018

CONTRACT WITH DELIVERY ORDER: XXXXXXXX, Task Order # XX, Contractor

SITE:

DATE: TELEPHONE NUMBER:

SAT PHONE NUMBER:

WEATHER:

USACE PROJECT TEAM MEMBER & TITLE: i.e., Joe Smith OE Safety Specialist, Jill Jones, USACE Project geophysicist, etc.

SUMMARY OF EFFORT COMPLETED BY CONTRACTOR:

SURVEILLANCE ACTIVITY or ACTIVITIES:

EFFORT THAT PASSED GOVERNMENT QA:

CORRECTIVE ACTION REQUESTS (CAR) and/or FORM 948 ISSUED:

CONTRACTOR KEY PERSONNEL ON-SITE:

GENERAL OBSERVATIONS:

LESSONS LEARNED:

DISTRIBUTION:

1-CEHNC- Project Manager 1-CEHNC- FILE 1-CEHNC - Project Engineer 1-CEHNC-Contracting Officer

Attachment C CORRECTIVE ACTION REQUEST | NO. (1,2,3, etc.for the T.O.)

USACE Representative: Date Issued:

Issued to:

Response Due: (Based on type of nonconformance) Contract# and T.O.

Project Name/Location:

Nonconformance Type (circle one): Critical Major Minor

Description of Condition Found:

Contractor Representative Signature (Noting that CAR Received):

(The Contractor will provide the following information to the Contracting Officer and USACE PM by the “Response Due” date above. Please contact the USACE Representative listed above if you have any questions)

Actual Cause: (Contractor will investigate and determine cause of condition reported above. Actual cause should be stated as specifically as possible)

Action Taken to Correct Condition: (Corrective Action should address root cause, not the symptom)

Action Taken to Prevent Recurrence:

Action Taken to Monitor Effectiveness of Corrective Action: (Generate data as proof. State the monitoring method put in place and who is responsible for reviewing data.)

Contractor Representative Signature/Title/Date Signed: (Form must be signed before returning)

(USACE Project Team Use Only) Review of Corrective Action:

Completed form provided to Contracting Officer: (Date)

Form 1401, 23 Feb 04