W912DW24Q0031 CJD Janitorial Services.pdf

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Janitorial Services, Chief Joseph Dam, Bridgeport, WA
Solicitation number
W912DW24Q0031
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This document is a Request for Quotations (RFQ) for Janitorial Services at the Chief Joseph Dam in Bridgeport, Washington. The solicitation is set aside for Economically Disadvantaged Women-Owned Small Businesses (EDWOSB). The contract period is for 1 base year and 4 option years, and includes routine janitorial services for office buildings 2 times per week, periodic office building services 1 time per month and 2 times per year, emergency cleaning services, as well as peak-season and off-season janitorial services for recreational area vault toilets and restrooms. A mandatory site visit is scheduled for July 15, 2024, and questions are due 5 days prior to the quote due date of July 26, 2024 at 12:00 PM. Pricing is requested on a firm-fixed price basis for the various service requirements, with some services compensated on a time and materials basis. The contracting agency is the US Army Corps of Engineers, Seattle District.

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SEE ADDENDUM

(No Collect Calls)

W912DW24Q0031 26-Jun-2024

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

12:00 PM 26 Jul 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DW9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

LONDRES MEDRANDA

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USA ENGINEER DISTRICT, SEATTLE

ATTN: CENWS-CT

4735 EAST MARGINAL WAY SOUTH, BLDG. 1202

SEATTLE WA 98134-2388

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 960527 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

CHIEF JOSEPH DAM PROJECT OFFICE

WAREHOUSE

HIGHWAY17 AND PEARL HILL ROAD

BRIDGEPORT WA 98813-1120

TEL: 509-686-2236 FAX: 509-686-2229

206-764-6817FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$22,000,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

X EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO QUOTERS

INSTRUCTIONS TO QUOTERS

1. The solicitation is an Economically Disadvantaged Women Owned Small Business (EDWOSB) set aside. Quotes are solicited only from certified EDWOSB concerns or EDWOSB concerns with a pending application for certification in the Dynamic Small Business Search (DSBS). Quotes received from other concerns shall not be considered. Any award resulting from this solicitation will be made to a certified EDWOSB concern. All work shall be in accordance with the Performance Work Statement (PWS) and all terms and conditions herein. This solicitation is in accordance with Federal Acquisition Regulation (FAR) Part 13 Simplified Acquisition Procedures and will result in one firm fixed price (FFP) contract award.

2. Quotes shall be submitted per the following:

All emailed offers shall contain the Request for Quotation (RFQ) title in the subject line and emailed to the following email address: londres.medranda@usace.army.mil

- Faxed quotations will NOT be accepted.

- Quotes must set forth full, accurate and complete information, as required by this RFQ.

- The Government will not accept any emailed files over 8 MB per email. Contractors are authorized to send oversize quotes in more than one email as long as there is an entry in the subject line along with the title of quote stating how many emails are being sent.

Example: W912DW24Q0031, Custodial Services (email 1 of 2) and (email 2 of 2).

- Quotes shall remain valid for 60 days.

3. PROSPECTIVE CONTRACTORS: Contractors shall be registered in the System for Awards Management (SAM) site for awards resulting from solicitations.

“Registered in the System for Award Management (SAM)” means that –

(1) The offeror has entered all mandatory information, including the unique entity identifier and the EFT indicator, if applicable, the Commercial and Government Entity (CAGE) code, as well as data required by the Federal Funding Accountability and Transparency Act of 2006 (see FAR subpart 4.14), into SAM;

(2) The offeror has completed the Core, Assertions, and Representations and Certification, and Points of Contact sections of the registration in SAM;

(3) The Government has validated all mandatory data fields, to include validation of the Taxpayer Identification Number (TIN) with the Internal Revenue Service (IRS). The offeror will be required to provide consent for TIN validation to the Government as a part of the SAM registration process.

(4) The Government has marked the record “Active”.

Contractors are required to be registered in SAM for consideration of future solicitations, awards, and payment.

Registration is required prior to award of any contract, basic agreement, basic ordering agreement, or blanket purchase agreement from a solicitation. LACK OF REGISTRATION IN SAM WILL MAKE A QUOTE INELIGIBLE FOR AWARD. The website may be accessed at https://sam.gov/

4. ELECTRONIC FUNDS TRANSFER (EFT): The Government will make all payments by EFT (unless the Government VISA credit card is accepted). The only exceptions are: 1) Foreign Vendors, 2) Government Agencies, and 3) One time payments. The EFT forms and instructions are on the USACE Finance Center (UFC) Web Page:

https://www.usace.army.mil/Finance-Center/

5. BASIS OF AWARD: Price will be the determining factor for quotes acceptable in the two factors: Factor 1 – Past Performance; and Factor 2 – Ability to Obtain Qualified Personnel. The Government will make award to the responsible Quoter who provides the quote with the lowest price and is found acceptable based on all the evaluation factors listed above. For a quote to be considered responsible, a Quoter shall submit a quote that clearly meets the minimum requirements of the solicitation. See FAR Provision 52.212-2, EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES, included in the solicitation for details.

6. Required Submittals:

a) Signed and dated STANDARD FORM 1449 (Solicitation/ Contract/ Order for Commercial Items).

b) Signed and dated STANDARD FORM 30, if applicable, for any Amendments to the solicitation.

c) Completed pricing information for all items provided in the Price Schedule.

d) Completed Past Performance Questionnaire(s) (refer to Factor 1 – Past Performance)

e) Signed Commitment Letter(s) as required under this RFQ (refer to Factor 2 – Ability To Obtain Qualified Personnel)

f) Required items in Section No. 7 below

7. The following information is required with quotation submission:

SAM Unique Entity ID (UEI): ______________________________

CAGE Code Number: ______________________________ This requires registration in SAM, web site for registration is https://sam.gov/.

(Company Name and Address must match with SAM Registration)

Company Name: _______________________________________________________

Address: _____________________________________________________________

City/State/Zip: ________________________________________________________

Phone Number: _______________________________________________________

Point of Contact: ______________________________________________________

E-Mail Address: _______________________________________________________

Quoters must provide pricing for all items in the solicitation for their quote to be acceptable to the Government. All quoted items must meet the requirements of the RFQ.

8. SITE VISIT:

DATE: Monday, 15 July 2024 TIME: 10:00 a.m. PDT LOCATION: Chief Joseph Dam Administration Building.

Map showing site visit location with additional directions will be provided under separate cover.

All interested quoters must submit a RSVP response for the site visit no later than 10 July 2024 at 1:00 p.m. PDT. RSVP emails must be sent to the Contract Specialist, Londres Medranda, at londres.medranda@usace.army.mil. In addition, a copy email must be sent to the following individual: Crystal Baughman, Project Manager, crystal.a.baughman@usace.army.mil. This is a mandatory requirement as all attendees must be issued an access badge that needs to be prepared prior to the site visit.

Individuals without an access badge will not be permitted on the site visit.

9. All inquiries and/or comments regarding the solicitation must be submitted to Londres Medranda via email at londres.medranda@usace.army.mil no later than five (5) working days prior to the RFQ closing date for consideration or action taken prior to receipt of quotes. Late inquiries may not receive a response. For timely submitted inquiries, responses may be posted as an amendment to the solicitation via the Contract Opportunities website at www.sam.gov prior to RFQ closing date. Contractors are responsible for review of the Contract Opportunities website for any posted amendments to this RFQ.

PERFORMANCE WORK STATEMENT

Janitorial Services, Chief Joseph Dam, Bridgeport, WA Performance Work Statement (PWS)

PART 1: GENERAL INFORMATION

1. Introduction with Overview of Services: This is a non-personal services contract to provide custodial services at the Chief Joseph Dam Project and its designated properties in Bridgeport, WA in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Background / Description of Services: Chief Joseph Dam is the second-largest hydropower producer in the United States. The Dam sustains fifty-one mile long Rufus Woods Lake which offers a bounty of recreational opportunities. Facilities at the outdoor areas, project offices and security building need janitorial services to maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the Chief Joseph Dam Project. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas. The Contractor shall use Environmental Protection Agency (EPA) approved products for all maintenance and cleaning. Use of recycled materials is highly encouraged.

1.2. Objective: Maintain the facilities at Chief Joseph Dam and its’ surrounding properties in a manner that maximizes facility use by staff during normal duty hours, and allows the Government to perform its duty to provide a safe work environment to its personnel. The Contractor shall perform to the standards of this contract.

1.3. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.4. Hours of Operation: The Contractor is responsible for conducting business during the following work hours to avoid disruption of normal duty hours: Outdoor Areas: Sunday through Saturday anytime, but avoiding evening when recreation is highest. Project Offices to include the Security Station: Tuesday and Thursday between the hours of 3:00pm and midnight and midnight to 6am. These hours shall be followed except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5. Recognized Holidays: Holidays may fall on scheduled work days. If the scheduled work falls on a Holiday the contractor may perform services on that holiday at no additional cost to the government or immediately the next day and then resume the regular cleaning schedule. If temporary changes need to be made to the work schedule the contractor must notify the COR seven (7) days prior to make arrangements.

News Year’s Day Juneteenth Veteran’s Day

Martin Luther King Jr.s Birthday Independence day Thanksgiving Day President’s Day Labor Day Christmas Day Memorial Day Columbus Day

1.6. Place of Performance: The work to be performed under this contract will be performed at Chief Joseph Dam Project, USACE fee owned areas in association with the Dam and developed recreation areas along Rufus Woods Lake.

1.7. Other Direct Costs: All costs incurred by the Contractor related to the performance of contract work are the responsibility of the Contractor. All travel costs that may be required during the duration of this contract will be the responsibility of the Contractor. The Contractor will not be reimbursed if work is performed when the Government facility local or national emergencies, administrative closings, or similar Government directed facility closings.

1.8. Special Qualifications: The Contractor shall obtain all necessary licenses and/or permits required to perform this work. The Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. The Contractor shall be responsible for any personal injury to the Contractor, their employee, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by the Contractor’s employees’ fault or negligence.

1.9. Safety Requirements: The Contractor shall conform to applicable OSHA, and State of Washington, standards, as well as the Corps of Engineers Safety Requirements Manual (EM 385-1-1), available here:

https://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf. A copy of the most recent version will be provided to the Contractor after award. It is the Contractor’s responsibility to be familiar and comply with all applicable safety standards.

1.9.1. Prior to commencement of work, the Contractor shall provide the COR a written plan of the Contractor’s overall safety program. The plan must address policies and procedures for safe operation and compliance with OSHA, EM 385-1-1 and other applicable safety requirements. The plan shall include, but not be limited to, employee training and orientation, vehicle operations, public safety, level and manner of supervision, and a Job Hazard Analysis.

1.9.2. Incident/Accident Reporting: An accident constitutes an incident or act involving the Contractor which may or may not have caused obvious damage to persons or property. This includes injuries to Contractor employees, members of the public, or damage to Government or personal property. The Contractor shall notify the COR as soon as possible of any incident or accident followed by a written report. The report shall include, but not be limited to location, nature of the injury or accident, injured personnel by name, conditions/circumstances surrounding the incident, authorities notified, actions taken and nay pertinent information. The report shall be accompanied by sketches, graphs, drawings, and photographs as needed and forwarded to the COR within one (1) working day following the incident/accident. In instances where emergency responders are required, contact the control room operator.

1.9.3. Personal Protective Equipment (PPE): The Contractor is responsible to provide all PPE for employees required to do janitorial such as cleaning gloves, face masks ect.

1.9.4. Safety Data Sheets (SDS): The Contractor shall furnish the Government with copies of all Safety Data Sheets (SDS) prior to using or storing and using cleaning chemicals and solutions in Government facilities. Anywhere chemicals are stored a copy of the SDS’s will be kept with the chemicals and updated as needed.

1.10. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests

(OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2: SECURITY REQUIREMENTS

2. Prior to the commencement of work the Contractor shall be responsible for coordinating with the COR that security requirements have been meet and to obtain an identification badge/card for each employee prior to the employees work on site, and for requiring each employee engaged on the work to display identification.

2.1. Employee Identification. Identification badge/card will also be a key card that will be issued by the Security Specialist once the employee/s are cleared for access. All prescribed identification shall immediately be delivered to the Contracting Officer, for cancellation upon the release of the employee. Contractor employees performing work within designated security areas are subject to restrictions on entry and movement of personnel and equipment. All contractor personnel are subject to meeting the requirements of this clause.

2.2. For all potential new hires, the contractor first shall pre-screen candidate using the E-Verify Program (https://www.uscis.gov/e-verify) as part of establishing the candidates’ employment eligibility. The contractor must ensure that personnel candidates have two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-Verify system. An initial list of verified personnel candidates must be provided to the COR no later than 10 calendar days after contract award.

2.3. Candidates must also have a local criminal history check completed by the contractor via local law enforcement resources.

2.4. Government Security background investigation: All personnel candidates that have been found eligible for employment shall undergo and pass a Government security background investigation prior to work under this contract. All contractor personnel performing work under this contract must have a favorable national agency check with local records and credit check (NACLC) background investigation complete prior to assuming duties at CJD. Initial investigation submissions will be submitted to the COR. The submission package will include the following:

- SF-87 Fingerprint chart (Can be done electronically with Security Specialist)

- Personnel Security Investigation Process (PSIPs) information form (Includes: name, SSN, Date of Birth and Place of Birth.

- Color copy of drivers identification

- Copy of birth certificate, passport or naturalization/citizen certificate

- OF-306 Declaration for Federal Employment

- SF-86 Signature page

2.5. At any time during the security background investigation, potentially disqualifying information revealed will be conveyed by the COR to the contractor which may result in termination of the candidate.

2.6. All Contractor employees working under this contract having access to Chief Joseph Dam will be listed on company letterhead by full name in alphabetical order by last name first. This letter will be submitted to the COR and provided to the Security Specialist before the start of the contract and every time new personnel are hired or are no longer employed by the contractor.

2.7. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period and if the Contractor temporarily leaves the work area, Government facilities, equipment, and materials shall be secured.

2.8. Key/Key Card Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced and are not used by unauthorized persons. Keys shall not be duplicated and the contractor shall immediately report any occurrences of lost keys/key cards to the COR. In the event keys are lost or duplicated the Government at its option, may replace the affected lock/locks or by re-keying areas affected. When the replacement of locks or re-keying is performed by the

Government, the total cost of re-keying or replacement of the lock/locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the cost to the contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees that have been cleared to use issued keys/key cards. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

PART 3: TRAINING REQUIREMENTS

3. Prior to the commencement of work the Contractor shall be responsible for coordinating training. The Contractor shall be responsible for ensuring all training requirements listed below are completed and certificates turned into the COR for the contract file.

3.1. Antiterrorism (AT) Level 1 Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jko.jten.mil/.

3.2. Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch or See Something, Say Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 15 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

3.3. OPSEC Training: All new contractor employees shall complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training.

The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https://securityawareness.usalearning.gov/opsec/index.htm https://jko.jten.mil/ https://securityawareness.usalearning.gov/opsec/index.htm

PART 4: DEFINITIONS & ACRONYMS

Throughout this PWS terms are defined as follows:

Army Regulation (AR): A United States Army Regulation. Army Regulations applicable to this contract.

http://www.apd.army.mil/ProductMaps/Administrative/ArmyRegulation.aspx

Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Requiring Activity (RA): Designated government representative

Consumable Items: Material that is consumed in use or loses its identity in use.

Contract Manager (CM): Within the context of this PWS, CM refers to the Contractor’s person with overall management responsibility for this contract. The CM shall be the Contractor’s primary point of contact between the Contracting Officer and the CORs.

Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Durable Item: Material that does not quickly wear out and yields utility over time rather than being completely consumed in one use.

EM 385-1-1 Safety and Health Requirements Manual: This manual prescribes the safety and health requirements for all Corps of Engineers activities and operations and applies to all military, civilian or contractor personnel.

Federal Acquisition Regulation (FAR): The Federal Acquisition Regulation (FAR), 48 CFR Chapter 1, is the principal set of rules in the Federal Acquisition Regulation System. The FAR System governs the "acquisition process" by which the federal government purchases (acquires) goods and services.

Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security: Actions that prevent the loss or damage of Government property.

Quality Assurance (QA): The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Representative (QAR): An employee of the U.S. Government appointed by the contracting officer to verify that services being performed by the Contractor are performed according to acceptable standards.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Quality Control Plan (QCP): The methodology to be used by the Contractor for surveillance to ensure services are performed in accordance with the requirements in the PWS.

Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

Work Week: Sunday thru Saturday, unless specified otherwise.

PART 5: CONTRACT ADMINISTRATION AND QUALITY ASSURANCE/CONTROL

5. Contract Administration and Quality Assurance/Control

5.1. Contractor Personnel

5.1.1 Contract Manager/Site Supervisor: The Contractor must designate an experienced on-site supervisor with written authority to act on behalf of the Contractor in dealing with the Government. The primary duties of the supervisor will be responsible for the performance and quality of work. This individual will have a thorough knowledge of the contract requirements and the work to be performed under this contract as well as Quality Control (QC) experience in an industrial arena. The name, phone number, fax number and email address of this person must be designated in writing to the Contracting Officer’s Representative (COR) at the pre-work meeting.

The on-site supervisor must be able to fluently read, write, speak and understand English.

5.1.2. Contractor Employees: Contractor employees must be at least 18 years of age, skilled in janitorial services and capable of performing the work under this contract. They must present a neat, professional appearance and always wear proper clothing and PPE.

5.1.3. Employee Identification: Contractor will provide to the COR a written list of all employees who will be working on-site and will provide an updated list immediately upon any changes. The list will include the full name of contract employees. Only those employees specified on the list will be permitted access to facilities. All Contractor personnel and subcontractors must wear clothing that presents a neat and professional appearance and marked with identifying name of the contractor while on-site. The Government will provide color pictured ID badges to contractor employees and must be always worn while on project.

5.1.4. Contractor Vehicles: All Contractor vehicles must be identified with either permanent or magnetic signs that states the company’s name. If Contractor employees use their own vehicles with temporary signs, the Contractor shall provide and maintain a list of authorized vehicles including year/make/model and license plate number.

5.1.4. Removal of Contractor Employees: The Contracting Officer (KO) or their representative may require the Contractor to remove any employee deemed to be a potential threat to health, safety, and security or has shown to be careless or otherwise irresponsible.

5.2. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies: coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting order.

5.3. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer or COR will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

5.4. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

5.5. Quality Control Program: The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS and shall be made available to the Contracting Officer and/or Contracting Officer’s Representative (COR) as a submittal to be reviewed before work starts. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to their QC system. Contractor’s final QCP will be submitted within 15 days of the contract award. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

5.5.1. The QCP shall include, as a minimum, the following:

(1) An inspection system covering all work tasks stated in the contract to include supplies. The inspection system shall include a Janitorial Service Checklist for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it shall be accessible by the COR. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

(2) Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

(3) Complete Records of Quality Control inspection work performed by the contractor will be kept and made available to the Government when required by schedule or requested throughout the contract performance period. Records will be kept for a period after contract completion until final settlement of any claims under this contract.

5.6. Deficient Government Equipment: When contractor is performing duties if government equipment or facilities (such as toilets, sinks, dispensers, locks ect.) are found broken or non-functional contractor is to notify the COR within 24 hours.

5.7. Certification of Services: On the first working day of the month the Contractor shall post in each working area, at a location, approved by the COR, an inspection form. The form shall show the building number/name and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed that day. Additionally, space shall be provided for the Contractor’s supervisor to sign acceptance of the job performed that month. These forms shall be retained by the Contractor and a copy shall be provided to the COR. The forms shall be received by the COR at the end of each calendar month for which the work was performed either in paper form or by e-mail attachment.

5.8. Performance Evaluation Meetings: The Contractor shall meet with the COR as often as determined necessary.

A mutual effort shall be made to resolve any and all problems identified.

PART 6: GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICE

6 Government Furnished Property, Equipment, and Service

6.1. Government Furnished Facilities: The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense. The Government will provide parking space and storage space. Adequate parking space will be made available to the Contractor for overnight use. This location shall be near the Commons Building. Limited storage space adjacent to most flush restrooms is available for storage of supplies. A locking cage for storage of larger equipment such as floor buffers is located in the Western Warehouse adjacent to the Commons Building.

6.2. Government Furnished Equipment: The Government will not provide tools or equipment to the Contractor.

The Government will provide disposal dumpsters and recycling dumpsters as well as disposal dumpster for all garbage collected as relating to this contract. The dumpster shall be located on the Project, but not necessarily adjacent to immediate work sites. The storage locations for white paper recycling and aluminum cans shall be located on the Project, but not necessarily immediately adjacent to work sites.

6.3. Utilities: The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, fresh water, sewage service, and refuse collection (from existing collection points).

Information concerning the location of existing outlets may be obtained from the COR. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after usage. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

6.4. Services: The Government will provide fingerprinting service for new employees under this contract as well as keys and proximity cards needed to access service areas and shall be supplied at no cost to the Contractor.

PART 7: SCHEDULE OF JANITORIAL SERVICES FOR OFFICE BUILDING LOCATIONS.

7. Janitorial/Custodial Services for Office Building Locations

7.1. General Information:

The Contractor shall provide all management, tools, equipment, materials, cleaning supplies and cleaning chemicals, deodorizers, consumables such as paper products, hand soaps, urinal deodorant screen and cakes, trash can liners, and all labor necessary to provide custodial services for Chief Joseph Dam office buildings. The Contractor shall meet all the requirements of this Performance Work Statement (PWS). All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. The Contractor shall maintain each facility to the standards established in this contract.

Contractor shall re-lock and secure office building doors and gates after completing work. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended to be used on them. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged because of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor will provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor will move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position.

7.2. Specific Tasks:

7.2.1. Trash Removal (2x weekly): All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, will be emptied and returned to their initial location with Contractor provided liners. Any obviously soiled or torn trash receptacle liners in such receptacles will be replaced. All debris or liquids remaining in a trash receptacle due to a leaky trash bag will be removed prior to new liner replacement.

Trash will be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers will also be removed by the Contractor.

The Contractor will pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected will be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash will be emptied from all wastebaskets. Remove all trash from the facility, to include any accumulated full bags that are no longer in the waste baskets for pick-up by service at the facility. The trash shall be deposited in the nearest dumpster provided for this service. Trash receptacles shall be left clean, free of foreign matter, and free of odors. The Contractor shall empty all public cigarette butt receptacles each cleaning cycle and keep clean and maintained. Ensure that sand is cleaned and/or replaced as it shows signs of use. The Government reserves the right to add or remove trash receptacles at its sole discretion without additional compensation due to the Contractor.

7.2.2. Restrooms (2x weekly): Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, mirrors, and other such surfaces. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick-plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. Floors shall be swept and mopped.

7.2.3. Vacuuming (2x weekly): Vacuum all carpets, throw-rugs, and hard surfaced floors, window sills, entryways, common areas, and storage closets, baseboards to remove visible particles, to include but not limited to all dust, debris, cob webs. Upholstered furniture will be free of dust, dirt, lint, other stains and discoloration and will be kept free of all visible lint, litter, soil and embedded grit.

All tears, burns, and raveling shall be brought to the attention of the COR.

7.2.4. Hard Surface Cleaning (2x weekly): All floors, except carpeted areas, shall be swept, dust mopped, mopped, dry buffed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be cleaned to prevent build-up. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

7.2.5. Drinking Fountains, Microwave Ovens, Sinks, and Refrigerators (2x weekly): Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains, as well as exterior surfaces of fountain. The drinking fountain shall be free from stains, spots, smudges, scale and obvious soil. Clean all exterior surfaces of microwave ovens, sinks, and refrigerators to be free of streaks, spots, smudges, and other obvious soil.

7.2.6. Entrance Doors and Interior Glass (2x weekly): Outside and inside of entrance doors shall be swept to remove any accumulation of cobwebs, insects, bird nests, or dirt. Glass of entrance doors and interior glass shall be cleaned, this includes removal of fingerprints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that are highly noticeable including furniture or doors.

7.2.7. Furnish Restroom Supplies (as required): Contractor shall supply toilet paper, paper towels and hand soap and ensure all restrooms are stocked sufficiently so that supplies do not run out. Toilet paper for the Administration building, Commons Building, Ranger offices, Construction Offices and Security Station, and Entry Booth shall be a minimum of 2-ply. All supplies shall be adequately stocked to prevent any supply shortages. The Government will maintain the right to object/reject unapproved cleaning products as prescribed by the EPA. The Contractor shall immediately comply with all objections and/or determinations regarding cleaning supplies.

7.2.8. General Spot Cleaning (as required): Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning cobwebs, smudges, fingerprints, marks, streaks, spills. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

7.3. Periodic Services:

Periodic cleaning shall be coordinated with the COR 7 days prior to services being performed within the scheduled deliverable month (refer to Attachment 2 / Technical Exhibit D), and performed after normal working hours.

Routine cleaning shall maintain all areas specified in this Performance Work Statement. Periodic Cleaning Services are more involved and labor intensive than the routine cleanings performed throughout the week. They include intensive cleaning or special services to maintain facilities presentable in the long term as well as to increase their longevity. The Administration Building, NRM Offices, Construction Offices, Commons Building, and Security Station shall receive periodic Services. Such Periodic Services may include, but are not limited to: thorough shampooing of carpet, and re-waxing of tile floors (completely stripping, sealing, and re-waxing), washing interior and exterior windows.

7.3.1. Clean Glass Surfaces (once per month): Clean all interior glass, including glass in doors, partitions, walls, display cases, etc. Glass building entrance doors shall have the outside and inside glass cleaned each cleaning day. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

7.3.2. Damp Dusting (once per month): Dust all surfaces, including: chairs, desks, cabinets, furniture, window sills, and blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible to the eye.

7.3.3. Wash Trash Receptacles (once per month): Completely clean and disinfect all trash receptacles. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors.

7.3.4. De-scale Toilet Bowls and Urinals (once per month): De-scaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits.

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