QASP- DTA Tanks_.pdf

OCT 2024 ATT-QASP-A

1.0 Overview.

1.1 Purpose. The purpose of this Quality Assurance Surveillance Plan (QASP) is to identify the methods and procedures the Government will use to ensure it receives the services under this contract as identified in the Performance Work Statement (PWS). This Quality Assurance Surveillance Plan (QASP) provides a structure for the Government’s surveillance and a means for evaluating whether the Contractor meets the performance standards or quality levels identified in the PWS. The QASP facilitates early identification and resolution of performance issues and helps minimize impact on mission performance. The QASP is not part of the contract. It is a living document. Flexibility in QASP enables an increase or decrease in the level of surveillance based on observed and documented Contractor performance.

This QASP is not intended to duplicate or replace the Contractor’s Quality Control Plan (QCP) and does not detail how the Contractor accomplishes the work. The Contractor is responsible for management and quality control actions to meet the contract terms and for implementing and delivering performance that meets the contract and quality standards using its Quality Control Plan

(QCP).

1.2 Intent. The intent of this QASP is to 1) ensure Contractor performance meets or exceeds contract terms, conditions, and specifications; 2) hold the Contractor accountable for quality control;

and 3) encourage the Contractor to take appropriate steps to control and improve quality.

Accordingly, the Government will perform surveillance on the contract in accordance with (IAW) this QASP but reserves the right to monitor the contract in any manner necessary, at any time necessary, and at all places required to ensure that the rendered services conform to contract requirements. The Government also reserves the right to perform quality assurance at the subcontractor level and the Contractor's place of business, if applicable. The resolution of nonconforming services discovered at the subcontractor level will be addressed with the prime Contractor.

1.3 Authority. Authority for issuing this QASP is provided under FAR Part 46 and applicable contract quality clauses, which provide for inspection, acceptance, and documentation of the service(s) called for in the Task Order or contract. This acceptance is to be executed by the contracting officer or a duly authorized representative.

2.0 Description of Services

2.1 Scope of Work. -The Contractor will be responsible for one-time inspections of above ground water holding tanks at Buildings 1928 (92,500 gallons) and 2019 (180,000 gallons) at DTA and BRTS, respectively.

Phone:

Email:

3.1.3 Contract Administrator. Reserved

3.1.4 Property Administrator. Reserved

3.2 Contractor.

3.2.1 Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The name of the Contract Manager is: TBD .

3.2.2 Project Manager. Reserved

3.2.3 Quality Manager. Reserved

4.0 Contract Quality Requirements.

4.1 Contractor’s Quality Control Program. The Contractor’s quality control program (IAW FAR Part 46 and applicable 52.246-(Clauses)) is how the Contractor assures that work complies with the contract's requirement. The Contractor shall ensure services are performed IAW this PWS. The Contractor shall identify, prevent, and ensure non-recurrence of defective services.

4.2 Government Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract IAW this QASP. This plan primarily focuses on what the Government will do to ensure that the contractor meets the performance standards and contractual obligations. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

5.0 Government Surveillance. The Government has the right to inspect all contract deliverables at any time before acceptance. Inspections can be announced or unannounced, but they will not unduly delay work or include directions that would change the contract. The Government also has the right to reject a deliverable that does not meet contract requirements. For acquisitions of commercial items, FAR Subpart 46.202-1 requires the Government to rely on Contractors’ quality assurance systems as a substitute for Government inspection and testing before the items are tendered for acceptance (unless customary practices for the supplies being acquired include in-process inspection). Any in-process inspection by the Government must be consistent with commercial practices. For services, the COR monitors Contractor performance using various inspection methods. Before an inspection, the COR will check the contract for specific inspection and testing requirements. The COR shall use a systematic approach and ensure that the inspection methods do not interfere with the Contractor’s progress or disrupt that progress only when absolutely necessary and as minimally as possible.

5.1 Methods of Surveillance. The following surveillance methods will be utilized in monitoring the Contractors’ performance: 100% Inspection, and Customer Feedback/Input, as detailed in Sections

5.1.1 and 5.1.4. Government has the right to change or modify inspection methods at its discretion.

Satisfactory Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

6.0 Nonconforming Performance & Corrective Action Request (CAR). CARs are used as a notice to the Contractor to document a nonconformance, notify the Contractor of Government rejection of supplies or services (including construction) not conforming to contract requirements, and request Contractor corrective action. The purpose is to allow the Contractor to correct or replace nonconforming supplies and services when this can be accomplished within the required delivery schedule IAW FAR 46.407 and contract terms and conditions. Nonconformances identified in CARs must be traced to contractual requirements. CARs may be issued as precursors to contract remedies.

There are four (4) Levels of CARs that can be used and issued to the Contractor to document and communicate the seriousness of the nonconformance. Level I CARs will be issued for minor nonconformances that the Contractor can promptly correct and do not require a Corrective Action Plan (CAP). Level II, III, and IV CARs will require the Contractor to provide the Government with an acceptable CAP with target dates for implementing planned actions or correcting nonconforming work. CARs will be submitted to the Contractor in a timely manner after nonconforming performance has been identified. Government-caused defects/discrepancies shall not be counted against the Contractor. The same applies to any other requirement of the contract when Government-caused defects/discrepancies are the cause of unacceptable Contractor performance.

7.0 Data Analysis. Data Analysis will identify cost, schedule, and performance risk trends. The analysis results will be documented in the COR Status Report and may be used to adjust surveillance schedules and increase or decrease surveillance if deemed appropriate. Negative trends noted using Government data/observations may result in issuing the Contractor a Corrective Action Request (Refer to Para 6.0 Nonconforming Performance & Corrective Action Request (CAR)). Trends noted using Contractor data will not result in a CAR unless the Contractor is not addressing the negative trend.

8.0 Acceptance of Services. The COR will accept the services by approving the Contractor’s Receiving Reports in Wide Area Work Flow (WAWF) in PIEE. The COR will authorize the Contractor's payment once all services are deemed acceptable and objective evidence in writing supports satisfactory performance.

9.0 COR Status Report. The COR will document the Contractor's performance (surveillance results) no later than the 25th of the month by completing a monthly COR Status Report in PIEE-SPM for the current month of surveillance. The COR Status Report will provide a synopsis of the Contractor’s performance for the inclusive dates of the report. The synopsis will summarize the surveillance performed and include any customer feedback/complaints, CARs, recommended adjustments to surveillance schedules, and any other pertinent information. The COR Status Report is not considered finalized until reviewed and approved by the KO.

10.0 COR/Quality Assurance Surveillance File. The official COR/Quality Assurance Surveillance File will be maintained in PIEE-SPM, IAW DFARS 201.602-2 and DoDI 5000.72. At a minimum, the

COR’s PIEE-SPM file(s) contents will include (1) a current QASP, (2) COR Designation Letter, (3) monthly Contractor performance (Smart Form), (4) completed Surveillance Checklists,

(5) completed Surveillance Schedule for each month, (6) cost/payment tracker (if applicable),

(7) correspondence (i.e., MFRs, emails), (8) required submittals (Refer to Attachment 14.2).

11.0 Combating Trafficking In Persons (CTIP). The COR will read and understand the CTIP FAR clause 52.222-50 in the base contract and, if applicable, perform surveillance on the Contractor's performance regarding compliance with trafficking in persons (CTIP). The COR will document surveillance results in the COR Status Report and the CTIP Surveillance Checklist (Attachment 15.3).

IAW PGI 222.17 and FAR 52.222-50, the KO will be notified immediately of any information from any source that alleges a Contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates the United States Government's “zero” tolerance policy regarding trafficking in persons.

12.0 Contractor Performance Assessment Reporting System (CPARS). If applicable, the COR shall complete CPARS IAW FAR 42.15 and AFARS 5142.15 – Contractor Performance Information.

The COR will utilize surveillance data (COR Status Reports, completed surveillance checklists, customer feedback/complaints, and CARs, if any) to support CPARS ratings. The COR will document in PIEE-SPM that CPARS was completed.

13.0 QASP Changes. This QASP is a living document and, as such, may be changed as needed based on data analysis (trends) of Contractor performance, contract modifications, risk, etc. The COR will send any recommended changes to the KO for approval, and the KO must approve all changes.

14.0 Appendices.

14.1 Performance Requirements Summary (PRS)

14.2 Deliverables Table (CDRLs)

15.0 Attachments

15.1 Surveillance Checklist

15.2 Surveillance Schedule

15.3 CTIP Surveillance Checklist

15.4 Customer Complaint

training, and iWatch Antiterrorism training.

new employees hire.

4. Special Qualifications: The Contractor shall furnish a list of personnel who will be performing the inspections.

Upon award of the contract, or upon request.

As changes occur.

Electronically submitted.

COR 3.9

5. Key Personnel: The Contractor shall provide a manager who shall be responsible for the performance of the work.

Upon award of the contract.

As changes occur.

Electronically submitted.

COR 3.10.1

6. Invoicing: All Contractor invoices shall be submitted via Wide Area Workflow

(WAWF).

Monthly.

Once per billing period.

Electronically submitted via

WAWF.

COR

3.11

7. Inspection Reports:

The Contractor shall provide any findings of inspections to the Gov’t.

Monthly. One per building inspected.

Electronically submitted.

COR 3.12

8. Emergency Services: The Contractor will notify the KO or COR of any incident requiring emergency medical treatment.

As needed. As soon as possible after event.

Electronically or telephonically.

COR 3.14.1

9. Safety: Contractor shall ensure a sound safety program is in place.

Upon award of contract.

As changes occur.

Plan submitted electronically.

COR 3.16

10. Accident Reporting As incidents occur

Next business day; if hospitalizatio n required then report immediately

Electronically or telephonically.

Installation Safety Officer

3.16