Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

Surveillance System, Replacement and Preventive Maintenance

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other items and non-personal services necessary to remove the existing (old) surveillance system and install Upgrade (new) surveillance system as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2. BACKGROUND: The Current surveillance system was installed in 2009; all system devices and components are old and worn. The system is constantly in need of services and repairs. There are four (4) central control stations, all located at Ft. Sam Houston Building 1000 4130 Stanley Rd San Antonio TX 78234. Sensitive Compartmental Information Facility (SCIF) 4th floor, Emergency Operation Center (EOC) 3rd floor, Security Guard area 1st floor, and Physical Security Office 1st floor) , three (3) of central control stations house a computer and two (2) large monitor screens; one central station houses a computer, two (2) large monitor screens and three (3) digital video recorders (DVRs). There are approximately eight Pan, Tilt and Zoom (PTZ) cameras and seventy two (72) fixed cameras throughout the facility, both inside and outside.

1.3 OBJECTIVES: Remove old surveillance system located in building 1000, Fort Sam Houston and replace with new upgrade surveillance system. Include a preventive maintenance checks and services contract to cover a base year and four (4) option years.

1.4. SCOPE OF WORK: The Contractor shall provide non-personal services, materials, equipment, supplies and facilities necessary to perform the removal of old surveillance system and installation of upgrade (new) surveillance system.

1.5. PERIOD OF PERFORMANCE: The period of performance for the removal of old system and installation of new system is 90 days after contract award date. The period of performance for Preventive Maintenance shall cover a base year and four (4) option years.

1.6. GENERAL INFORMATION:

1.6.1 Quality Control Plan (QCP): In accordance with (IAW) FAR-46.202-1 Contracts for Commercial Items. “When acquiring commercial items (reference) FAR Part 12, the Government shall rely on contractors’ existing quality assurance systems as a substitute for Government inspection and testing before tender for acceptance unless customary market practices for the commercial item being acquired include in-process inspection. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice.” Therefore, a QCP is not required.

1.6.2 Quality Assurance (QA): Performance standards that establish the performance level required by the Government to meet the contract requirements are outlined in the Performance Requirements Summary

(PRS). The standards are measurable and structured to permit an assessment of the contractor’s performance.

1.6.3. RECOGNIZED HOLIDAYS: The contactor is not required to perform services during holidays.

New Year’s Day Labor Day Martin Luther King Jr’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0800 and 1700 Monday thru Friday except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts the contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor shall only conduct business with designated government personnel listed as points of contact (POCs). Names of authorized personnel shall be provided to the Contractor by the government, in writing, and updated as necessary throughout the contract period.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at government facilities, Building 1000, Fort Sam Houston TX.

1.6.6 Type of Contract: The government anticipates award of a firm fixed price contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON. In addition to the changes otherwise authorized by the changes of clause of contract, should the U.S. Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI

2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: N/A

1.6.7.3 Escorts. The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by an individual designated by the KO or COR.

1.6.7.4 Personnel Security Clearance Requirements: N/A

1.6.7.5 Background Checks. The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph may result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: N/A

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following personnel are considered key personnel by the government:

The Contractor shall provide a contract manager who shall be responsible for the performance of the work.

The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.11 Special Qualifications or Certifications: N/A

1.6.12 Identification of Contractor Employees: All contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produce by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor will be required to wear badges in the performance of this service.

1.6.12.1 Badging of Contractor: N/A

1.6.12.2 Uniform: N/A

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs (ODC): N/A

1.6.15 Data Rights: N/A

1.6.16 Non-Disclosure Requirements: N/A

1.6.17 Organizational Conflict of Interest (OCI): N/A

1.6.18 Phase-in/Phase-Out (PIPO) Period: N/A

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: N/A

1.6.19.2 Operations Security (OPSEC) Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training/Information Technology (IT): N/A

1.6.19.4 Left blank intentionally

1.6.19.5 Threat Awareness Reporting Program (TARP Training): N/A

1.6.19.6 iWATCH Training: N/A

1.6.19.7 OPSEC Training: N/A

1.6.20 Overseas Training Requirements: N/A

1.6.21 Foreign (OCONUS) Requirements: N/A

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): N/A

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions

2.1.1 Area of Responsibility. N/A

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting Officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Key Personnel. The following personnel are considered key personnel by the government:

The Contractor shall provide a contract manager who shall be responsible for the performance of the work.

The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

2.1.8. Local National. N/A

2.1.9. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.10. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.11. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.12. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.13. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.14. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.15. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.16. Third Country National. N/A

2.1.17. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.18. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology NVR Network Video Recorders ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out POC Points of Contact PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2 Facilities: N/A

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: N/A

4.3. Materials: The Contractor shall furnish all materials, and supplies necessary to meet the requirements under this contract that are not listed under Section 5 of this PWS.

4.4. Equipment: The Contractor shall furnish all equipment necessary to meet the requirements under this contract that are not listed under Section 5 of this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS: The Contractor shall provide non-personal services, materials, equipment, supplies and facilities necessary to perform the removal of old surveillance system and installation of upgrade (new) surveillance system.

5.1 Basic Services: The contractor shall perform services to remove all components, devices and wire associated with the current surveillance system. The contractor shall replace old system with upgrade (new) system, to include, components, computer programs, devices and wire associated with the new surveillance system. All new components, devices, programs, and wire will be integrated and program into four separate control stations Sensitive Compartmental Information Facility (SCIF) 4th floor, Emergency Operations Center (EOC) 3rd floor, Security Guard area 1st floor, and Physical Security Office 1st floor) where video images of seventy two (72) fix cameras and eight (8) Pan Tilt Zoom (PTZ) cameras will be clearly viewed, with the exception of the SCIF which will have approximately 16 cameras fed into the control station. The Physical Security Office central control station will be equipped with network video recorders (NVR) and will provide a minimum of 90 days video recording memory capacity.

5.2 Removal and Disposal of Old Surveillance System:

5.2.1 Surveillance system wire/cable: The contractor shall remove and dispose of all old surveillance system wire/cable from building 1000 located between lower level and 7th floors (inside and outside).

5.2.2 Surveillance system computers: The contractor shall remove and dispose of all old surveillance system computers (4), NVR (3), monitor screens (8), and other components (toggle devices (4), key boards (4), mouse, etc.) located in the SCIF, EOC, Security Guard, and Physical Security Office areas.

5.2.3 Cameras: The contractor shall remove and dispose of all old cameras (72 fixed and 8 PTZ cameras) located inside and outside building 1000 between the lower level and 7th floor.

5.3 Installation of New Surveillance System:

5.3.1 Surveillance system wire/cable: The contractor shall install new CAT6 wire/cable.

5.3.2 Surveillance system computers: The contractor shall install new surveillance system computers, NVRs, monitor screens, and other components and devices associated with new system (racks, adjustable monitor mounts, uninterrupted power supplies/power surge protectors, etc.).

5.3.3 Cameras: The contractor shall install new digital, color, day and night, high definition/resolution cameras; the cameras will contain megapixel varifocal lens, fix camera will be 0.004 lux and the PTZ will have 0.002 lux.

5.3.4 Quality Checks: The contractor shall conduct quality control and tests to ensure that quality of video is clear and definitive. The contractor shall ensure that a clear- visible, high definition picture is available at all four surveillance control stations located in the SCIF, EOC, Security Guard, and Physical Security Office areas; the new system will be turn-key with no additional requirements once complete.

5.3.5 Re Boot System: The contractor shall boot the system up into operation and ensure all control stations are receiving video, NVRs are capturing recordings, and all components and devices properly mounted and displayed. Once complete, the Close Circuit Television (CCTV) Surveillance System will provide 24/7 high quality video surveillance capability.

5.3.6 Operators Training: The contractor shall provide operators training to personnel at each control station, (EOC, SCIF, Security Guards, and Physical Security Office) to include troubleshooting procedures in case of computer system or monitor video malfunctions/outages, training will include a minimum of one operator manuals per station and will terminate once all operators have achieved the proper training effect to operate the equipment.

5.4 Preventive Maintenance: The contractor shall provide preventive maintenance services semi-annually on the Central Monitoring and Surveillance System.

5.4.1 Components: The contactor shall check and service (clean, tighten or replace) all components (Video Cameras and mounts, monitors and adjustable mounts, Network Video Recorders and rack, switcher controllers, wire and cable, power supplies). The Government is responsible for purchasing repair or replacement components associated with the surveillance monitor screens, computers and cameras and other components; parts must be new and at preferred customer prices.

5.4.2 Software: The contractor shall purge CCTV computer and provide update software with new available software, as computer software updates become available semi-annually for the duration of the contract to include option years.

5.4.3 Technical Support: The contractor shall provide technical service support via telephone Mon thru Fri, 0700-1700 hours

5.4.3.1 Response time: The contractor shall provide a 48 hour response (duty hours Monday through Friday) first duty day following a weekend or holiday, (response includes having necessary tools available for repair within 48 hours).

5.5 CONTRACTOR MANPOWER REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the [NAMED COMPONENT] via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. If contract period of performance ends prior to September 30, the contractor has 30 days from end date of the contract to complete the CMR requirement. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE REGULATIONS AND MANUALS: (Current Editions)

6.1. The Contractor must abide by all applicable regulations, publications, manuals and local policies and procedures. Army Regulation 600-15, 09 Nov 1999

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.12 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.13 DODI 2000.16 DoD Antiterrorism (AT) Program

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary (PRS)

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance Threshold

Method of Surveillance

1. Combating Trafficking in Persons

FAR Clause 52.222-50 c

The Contractor shall—

(1) Notify its employees and agents of—

(i) The United States Government's policy prohibiting trafficking in persons, described in paragraph (b) of this clause; and

(ii) The actions that will be taken against employees or agents for violations of this policy. Such actions for employees may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment; and

(2) Take appropriate action, up to and including termination, against employees, agents, or subcontractors that violate the policy in paragraph (b) of this clause.

Zero deviation 100%

2. Contracting Manpower Reporting

PWS para. 5.5 and CLIN

XXXX

The Contractor shall completely fill in all the information in the format using the following web address https://cmra.army.mil. The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the CMR requirement.

Zero deviation 100%

PRS # 1.

The contractor shall remove all old surveillance system wire from building 1000 located between lower level and 7th floors (inside and outside); remove old surveillance system computers, DVRs, monitor screens, and other components (toggle devices, key boards, mouse, etc.) located in the SCIF, EOC, Security Guard, and Physical Security Office areas;

and remove old cameras (72 fixed and 8 PTZ cameras) located inside and outside building 1000 between the lower level and 7th floor.

PWS 5.2-5.2.3

Remove all old wire/cable and install new wire/cable CAT6 cabling

Zero deviation from standard

Periodic Surveillance for all inspection activities

PRS # 2

The contractor shall install new CAT6 wire/cable; install new surveillance system computers, DVRs, monitor screens, and other components and devices associated with new system (racks, monitor mounts, uninterrupted power supplies/power surge protectors, etc.); and install new digital, color, day and night, high definition/resolution cameras.

PWS 5.3-5.3.3

Remove all old surveillance system computers, NVR, monitor screens, and other components (toggle devices, key boards, mouse, etc.) located in the SCIF, EOC, Security Guard, and Physical Security Office areas and install new surveillance system computers, NVRs, monitor screens, and other components and devices associated with new system (racks, adjustable monitor mounts, uninterrupted power supplies/power surge protectors, etc.).

Zero deviation from standard

Random Sampling

PRS # 3

The Contractor shall conduct quality assurance checks and tests to ensure that quality of video is clear and definitive. Ensure that clearly visible, high definition picture is available at all four surveillance control stations located in the SCIF, EOC, Security Guard, and Physical Security Office areas.

PWS 5.3.4

Conduct quality checks and tests once all new surveillance equipment has been install. Ensure that a clear visible, high definition picture is available at all four surveillance control stations located in the SCIF, EOC, Security Guard, and Physical Security Office areas.

Zero Deviation Random Sampling

PRS # 4

The Contractor shall ensure that the Close Circuit Television (CCTV)/ Surveillance System will provide 24/7 high quality video surveillance capability. The system will be booted into operation and checked to ensure all control stations are receiving video, DVRs will be checked to ensure devices are capturing recordings, and all components and devices will be checked to ensure they are properly mounted and displayed.

PWS 5.3.5

Prior to departing the work site the contractor shall boot and reboot the system to ensure system is booting in its proper mode/configuration ensuring all control stations are receiving video.

DVRs will be checked to ensure devices are capturing recordings, and all components and devices will be checked to ensure they are properly mounted and displayed.

Zero Deviation Random Sampling

PRS # 5

The contractor shall provide operators training to personnel at each control station, (EOC, SCIF, Security Guards, and Physical Security Office) to include troubleshooting procedures in case of computer system or monitor video malfunctions/outages.

PWS 5.3.6

Provide operators training to personnel at each control station, (EOC, SCIF, Security Guards, and Physical Security Office) to include troubleshooting procedures in case of computer system or monitor video malfunctions/outages.

Zero Deviation Random Sampling

PRS # 6

The contractor shall provide preventive maintenance services semi-annually.

PWS 5.4

Provide preventive maintenance services semi-annually.

Zero Deviation Periodic Surveillance

PRS # 7

The contactor shall check and service (clean, tighten or replace) all components (the Government is responsible for purchasing repair or replacement components) associated with the surveillance system.

PWS 5.4.1

Check and service (clean, tighten, or repair/replace) surveillance monitor screens, computers and cameras and other components, as required.

Zero Deviation Periodic Surveillance for all inspection

PRS # 8

The contractor shall purge CCTV computer and provide update software with new available software, as computer software updates become available.

PWS 5.4.2

Purge CCTV computer and provide update software with new available software, as computer software updates become available.

Zero Deviation Periodic Surveillance for all inspection

PRS # 9

The contractor shall technical service support via telephone Mon thru Fri, 0700-1700 hours and Response time of 48 hours (duty hours Monday through Friday) first duty day following a weekend or holiday, (response includes having necessary tools available).

PWS 5.4.3 – 5.4.3.1

Purge CCTV computer and provide update software with new available software, as computer software updates become available.

Zero Deviation Periodic Surveillance