PWS_ Annex A- Automated Roll Up Doors_20250812.pdf

Performance Work Statement (PWS) Annex A

Base Operations - Maintenance and Repair Service Contract for Auto-mated and Rollup doors

(For various facilities – 3 years)

Table of Contents

1.0 INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

1.9 Utility Location

1.10 Excavation Permits

1.11 Work Clearance

2.0 REQUIREMENTS

2.1 Description of Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays……………………………………………………….…….……………6

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and Management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.1.13 Warranties……………………………………………………………………………

2.1.14 Other Direct Costs (ODC).......………………………………………………….…….12

2.2 Work Management

2.2.1 Coordination

2.3 As-Builts and Geospatial Information System (GIS)

2.4 Historic Property or Archaeological Site

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).19

3.2 Quality Assurance

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

5.0 COMMON LEVELS OF SERVICE (SERVICE)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.2 Acronyms……………………………………………………………………………

7.3 Applicable Directives, Publications

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)…………….30

7.4.1 Utilities……………………………………………………………………………………30

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

7.5.4 Damaged Caused by Contractor……………………………………………………….30

7.5.5 Third Party Repair Damaged Areas……………………………………………………30

7.5.6 Equipment Replacement………………………………………………………………..31

7.5.7 Permits……………………………………………………………………………………31

7.6 U.S. Department of Labor (DOL) Wage Determination (WD)………………...…………31

1.0 Introduction. This is a non-personal services contract to provide all necessary labor, equipment, materials, and supervision required to perform the Inspection, Preven-tive Maintenance, Repair/replacement and Services Calls for Automated sliding and/or not sliding doors and motorized and/or non-motorized chain Rollup doors, in Fort Bu-chanan, Puerto Rico. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accounta-ble solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Mainte-nance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background. Fort Buchanan currently does not possess an Automated doors and Rollup doors service contract. All services have been performed by hiring directly con-tractors, when issues with a door arise, creating work order ticket to the Business and Operation and Integration (BOI) Branch at the Directorate of Public Works (DPW). Fort Buchanan is a U.S. Army Reserve installation in Puerto Rico located in the Municipality of Guaynabo, within the San Juan metropolitan area and consists of approximately 756 acres and 98 buildings. The population base consists of approximately 130,000 military, Government civilian, and Contractor personnel, as well as resident family members. It serves under direct control of the Installation Management Command, Atlantic Region.

Its mission is to synchronize, integrate, and deliver installation services and facilities in support of Senior Commanders to enable a ready and resilient Army)

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Direc-tives to include, but not limited to, the publications in Section 7, Related Documents. The contractor shall provide automated door and roll-up door maintenance and repair services to several facilities at Fort Buchanan illustrated on technical exhibit #01- Doors Inventory.

1.2.1 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-ori-ented. The Contractor shall determine the best and most cost-effective ways to fulfill Fort Buchanan Puerto Rico Automated doors and Rollup doors operation and their component needs, emphasizing innovation and commercial best practices. Basics services include maintain, inspect, repair by replace and services calls.

1.2.2 Additional doors/shutters may be added or subtracted during the life of the contract as per government and contractor concurrence negotiation.

1.2.3 Automatic Door equipment repair and scheduled maintenance with a two (2) hour response for emergency repair requests. All routine maintenance service requests will respond within the next working day.

1.2.4 Repair services other than preventive maintenance will be provided as required with the providing of Demand Maintenance Orders (DMO) with the contractor respond-ing and repairing DMO’s.

1.3 Climatic Conditions. The average annual rainfall is 88 inches; with the wettest months being April- October. The average annual maximum and minimum temperatures are approximately 74- and 87-degrees Fahrenheit, respectively. Monthly normal temper-atures ranged from a low of 71 degrees in the month of March to a high of 88 degrees in the month of August. Summer temperatures often reach 90 degrees Fahrenheit, while sub-freezing weather is not common in Puerto Rico.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and sup-pression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets.

Emergency road closures shall be coordinated with the Contracting Officer Representa-tive (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. Maintenance work performed under this contract shall not impede drain-age.

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression. The Contractor shall perform dust suppression when neces-sary, during maintenance and repair activities or as directed by the Contracting Officer or COR.

1.9 Utility Location. N/A.

1.10 Excavation Permits. N/A

1.11 Work Clearance. N/A

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific SERVICE or Functional Area (FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employ-ees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contract-ing authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (POP). The POP consists of One (1) base period, and two (2) Option periods. The POP is as follows:

Base Period 15 Sep 2025 to 14 Sep 2026

Option Period I 15 Sep 2026 to 14 Sep 2027

Option Period II 15 Sep 2027 to 14 Sep 2028

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be per-formed at the buildings listed in TE 01. A map of buildings Locations is located at TE06.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninter-rupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Fed-eral public holidays listed below, unless there is a requirement to respond to a Priority 1, Emergency. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employ-ees, Holidays).

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

2.1.4.1 The Contractor shall provide personnel support within the next business day of notification when call is done outside the normal hours of operation, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures.

When an unforeseen Installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next business day following the closure unless the following day is a Saturday, Sunday, a recognized Federal Holiday, and when routine work is not scheduled for that day.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather condi-tions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with KO/COR approval.

2.1.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the KO/COR to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day ac-ceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtailment of oper-ations to the Contractor.

2.1.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.

DONSA are not considered a day of excused absence for the Government civil-ian work force or Contractor employees.

If a DONSA affects scheduled contract work or access to facilities, the work in af-fected facilities may be rescheduled to compensate for the DONSA.

However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).

The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facilities during those times.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services.

2.1.6.1 Emergency Medical Treatment. The Contractor or their employees shall imme-diately notify their supervisor of any accident requiring emergency medical treatment.

The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two

(2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG Yes United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned prop-erty occurs.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract admin-istration office IAW FAR Subpart 42.5, Post-award Orientation. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government/Contractor and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coor-dination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the perfor-mance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provi-sions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Com-munications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acqui-sitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of prob-lems, conflicts in priority, subtask requirement definitions, and other operations type prob-lems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Govern-ment, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; main-tain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any defi-ciencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) fifteen (15) business days after contract award. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 Project Manager (PM). The Contractor shall provide a PM who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall be a fully qualified Door maintenance mechanic with a minimum of 4 years’ experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided by the Contractor to the KO. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence of the Project Manager. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be desig-nated in writing to the contracting officer at the start of the contract. The PM shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Project Manager performing work under this contract shall have and maintain a Clearance at time of the contract start date and for the life of the contract. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English lan-guage. The Project manager shall be the person providing all required electronic deliver-ables repairs, work orders, schedules, services, tables and all documentation related to the contract.

2.1.11.1.1.1 The Project Manager shall be available during normal duty hours to respond within thirty minutes to meet or discuss by phone with COR issues related to this service contract. For emergency situations during non-duty hours the contract manager may re-ceive an email or text of the situation by the COR or alternate and shall coordinate to be attended during the first hour of the next working day.

2.1.11.1.1.2 The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel. The Contrac-tor shall submit initial roster to the COR within ten (10) calendar days after commence-ment of base period of performance.

2.1.11.1.2 U.S. Residency. All Contractor employees shall be legal U.S. residents. The

Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.3 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in TE01 as required throughout this contract utilizing properly trained, skilled, and qualified employees or Sub-contractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.4 Contractor Identification. The Contractor shall ensure all personnel be iden-tified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and re-ports produced are marked as Contractor products or that Contractor participation is dis-closed.

The Contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the exe-cution of this contract. All personnel must be bilingual English/Spanish.

2.1.11.1.5 Standards of Conduct. Contractor personnel’s conduct shall not reflect dis-credit upon the Government. The Contractor shall ensure all personnel present a profes-sional appearance while working on the Government Installation. The Contractor’s em-ployees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor em-ployees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.1.11.1.6 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a con-flict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of Subcontractors within 2 days or at a mutually agreed upon date. The Contractor shall ensure customer satis-faction and professional and ethical behavior of all Contractor personnel.

2.1.13 Warranties. The Contractor shall warrantee all parts, material and labor associ-ated with work the Contractor has performed or authorized to be performed for a minimum period of a one year starting the day the work and materials are accepted by the COR.

2.1.13.1 Warranty Records: The Contractor shall develop and maintain records on all parts and equipment containing warranties that are purchased and utilized under this contract. Records shall identify the item, nature, and expiration date of the warranty, and the name and location of the firm to be contacted regarding warranty entitlements. The Contractor shall provide a copy of these warranties to the COR and records shall be made available to the COR upon request.

2.1.14 Other Direct Costs (ODCs): During the performance of this requirement, the con-tractor shall be required to provide materials (i.e., motor grease, oil, lubricant, and mis-cellaneous door repair/replacement parts) in order to satisfy the mission. All these ODC are included in any of the services to be provided.

2.1.14.1 The Contractor shall submit monthly invoices for reimbursement citing the ap-propriate CLIN. Copies of receipts shall be attached to the invoice to support charges.

Original receipts shall be maintained by the Contractor and made available to Govern-ment auditors upon request.

2.1.14.2 The Government will reimburse the contractor for all authorized repair /replace-ment parts and materials used in the repair of the maintenance and replacement of Fort Buchanan doors. The Government will not reimburse the contractor for the purchase of any tools required to make the repairs. Contractor’s expenses as used herein are defined as the price paid to the supplier as evidenced by the supplier’s invoice. The Contractor shall acquire the parts and materials required for the performance of this contract at the same or better than existing part quality and at the lowest price obtainable, secure rea-sonable competition for such purchases when available and take all discounts and obtain all rebates possible. These discounts and rebates, and any warranties, shall be credited to the Government. The parts and materials shall be standard products of manufacturers regularly engaged in the production of such parts and materials. The Contractor shall maintain original supplier’s invoice, tickets, sales slip(s), warranties, or other documents identifying items purchased under this contract. All documents shall be available for the Contracting Officer’s review and audit.

2.1.14.3 In the event a single repair part or a replacement part exceeds $2,500, the con-tractor will notify the COR and obtain approval to procure. The contractor shall keep all supporting purchase documentation, to be made available upon request by the Govern-ment, supporting the contractor’s effort to obtain the best price for the stated repair/re-placement part. The purchase of stated item will be billable to the Mayor Repair Parts CLIN in the resulting contract award for this requirement.

2.2 Work Management. Applicable only for SERVICE 411.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission. All correspondence shall be submitted within the established suspense dates. All extensions, releases, or other re-lief of suspense requirements shall be obtained from the originating office by the Con-tractor.

2.2.2 General Fund Enterprise Business System (GFEBS). N/A

2.2.3 Demand Maintenance Order (DMOs). See Annex H- Part 29- Specific Tasks

2.3 As-Builts and Geospatial Information System (GIS). N/A.

2.4 Historic Property or Archaeological Site. N/A.

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated employees shall comply with applicable Installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Con-dition (FPCON) at any individual facility or Installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks require operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. NA.

2.5.1.3.1 Contractor and Vendor Access. All privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess identification documents as required by Fort Buchanan DES to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state and/or com-mercial driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access. All vehicles must be registered IAW current state requirements in which they are registered.

2.5.1.3.2 All Contractor personnel, not possessing a Common Access Card (CAC), requesting access to Fort Buchanan will enter through the designated Visitor Control Cen-ter (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Con-tractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Buchanan.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation, Directorate of Emergency Services (DES).

a. Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

b. Approved access are provided annually. Once the Contracting Officer execute the Option Period a new DD Form 369 is required to renew the access for another year. Any background that comes with remarks needs to be address by the correspondent employee and resubmit for clearance. Failure to pass background check will deny access to Fort Buchanan automatically. Waivers are not allowed under this section.

The latest version DD Form 369 for each personnel shall be submitted to the Contracting Officer in order to obtain a temporary pass/access NLT 10 days after contract award.

This pass is valid for the duration of project.

All non-us garrison ID card applicants will provide a valid and original form of id (state driver’s license, passport, and so forth, which complies with public law 109-13 (the real id act of 2005). This is to prove identity (for enrollment into the id database if available) and issue a visitor pass or card. Security personnel processing an applicant will screen documents for evidence of tampering, counterfeiting, or other alterations.

A check of records through the national crime information center (NCIC) interstate identification index (iii) is the army minimum baseline background check for entrance onto army installations for non-CAC holders to include entrance of visitors. The FBI permits the use of NCIC iii for vetting visitors to ensure the security of military installations.

Procedures: the NCIC-iii and “persons” files checks are accomplished by using the “QWI” inquiry under the purpose code c. the QWI is an NCIC inquiry message which provides the authorized user with the capability to access both the NCIC-iii (for criminal history) and NCIC persons files simultaneously with one inquiry. the NCIC persons files includes wanted persons, known or appropriately suspected terrorist (KST) list, missing person file, foreign fugitive, wanted person, gang, protection order, immigration violator, identity theft, supervised release, violent person, protective interest files and the national sex offender registry. This requirement applies to all unaffiliated personnel (visitors) not in possession of one of the ID cards real ID: contractor personnel shall possess a valid real ID (ex. PR driver license with the star) to request access at fort Buchanan. This is mandatory after October 1, 2020. Contractor is responsible to ensure all employees driving or requesting access at fort Buchanan possess a valid real ID.”

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Check-list), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, fol-lowing the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

The Contractor shall ensure debris of any type will be disposed of according to local pol-icies and directives.

ALL NON-US GARRISON ID CARD APPLICANTS WILL PROVIDE A VALID AND

ORIGINAL FORM OF ID (STATE DRIVER’S LICENSE, PASSPORT, AND SO FORTH,

WHICH COMPLIES WITH PUBLIC LAW 109-13 (THE REAL ID ACT OF 2005). THIS

IS TO PROVE IDENTITY (FOR ENROLL-MENT INTO THE AIE DATABASE IF AVAIL-

ABLE) AND ISSUE A VISITOR PASS OR CARD. SECURITY PERSONNEL PRO-

CESSING AN APPLICANT WILL SCREEN DOCUMENTS FOR EVIDENCE OF TAM-

PERING, COUNTERFEITING, OR OTHER ALTERATION.

A CHECK OF RECORDS THROUGH THE NATIONAL CRIME INFORMATION CEN-

TER (NCIC) INTERSTATE IDENTIFICATION INDEX (III) IS THE ARMY MINIMUM

BASELINE BACKGROUND CHECK FOR ENTRANCE ONTO ARMY INSTALLATIONS

FOR NON-CAC HOLDERS TO INCLUDE ENTRANCE OF VISITORS. THE FBI PER-

MITS THE USE OF NCIC III FOR VETTING VISITORS TO ENSURE THE SECURITY

OF MILITARY INSTALLATIONS.

PROCEDURES: THE NCIC-III AND “PERSONS” FILES CHECKS ARE ACCOM-

PLISHED BY USING THE “QWI” INQUIRY UNDER THE PURPOSE CODE C. THE QWI

IS AN NCIC INQUIRY MESSAGE WHICH PROVIDES THE AUTHORIZED USER WITH

THE CAPABILITY TO ACCESS BOTH THE NCIC-III (FOR CRIMINAL HISTORY) AND

NCIC PERSONS FILES SIMULTANEOUSLY WITH ONE INQUIRY. THE NCIC PER-

SONS FILES INCLUDES WANTED PERSONS, KNOWN OR APPROPRIATELY SUS-

PECTED TERRORIST (KST) LIST, MISSING PERSON FILE, FOREIGN FUGITIVE,

WANTED PERSON, GANG, PROTECTION ORDER, IMMIGRATION VIOLATOR,

IDENTITY THEFT, SUPERVISED RELEASE, VIOLENT PERSON, PROTECTIVE IN-

TEREST FILES AND THE NATIONAL SEX OFFENDER REGISTRY. THIS REQUIRE-

MENT APPLIES TO ALL UNAFFILIATED PERSONNEL (VISITORS) NOT IN POSSES-

SION OF ONE OF THE ID CARDS

2.5.2 Security Training.

2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (train-ing standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contrac-tor’s employees and associated Subcontractors. This training is used to inform employ-ees of the types of behavior to watch for and instruct employees to report suspicious ac-tivity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.2.2 Anti-Terrorism (AT) Level 1 Awareness Training. All Contractor employees, in-cluding Subcontractor employees, requiring access to Fort Buchanan Installation, facili-ties and controlled access areas shall complete AT Level I awareness training within thirty

(30) calendar days of contract start date and within five (5) calendar days of new employ-ees commencing performance and send to the COR via both electronic and paper copy.

The Contractor shall complete the training within thirty (30) calendar days of contract award AT level I awareness training is available at the following website: http://jko.jten.mil.

2.5.2.3 Operational Security (OPSEC) Awareness Training. IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award and send to the COR via both electronic and paper copies. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: https://secu-rityawareness.usalearning.gov/opsec/index.html.

2.5.3 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

The Contractor shall comply with AR 385-10, The Army Safety Program. All Contractor employees shall wear a reflective vest or suitable substitute while working during dark-ness hours. Contractor shall be responsible for any injury to any Contractor’s representa-tive, or others, as well as for any damage to any personal or public property that occurs during the performance of this contract that is caused by the Contractor’s fault or negli-gence.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health Administration (OSHA). The Contractor shall comply with the OSHA standards. The Contractor shall comply with all applicable Fed-eral, State, and Local Laws, Regulations, and Directives. If the Contractor fails or refuses to comply promptly with safety requirements, the Government may issue an order stop-ping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such order shall be made the subject of claim for extension of time or for excess costs or damages to/by the Contractor. The Contractor shall be re-sponsible for enforcement of all safety requirements by the Contractor and his Subcon-tractors/teaming partners and/or joint venture partners.

2.5.3.3 Hot Work Permit. A Hot Work Permit is required any time heat producing de-vices are used and shall be issued by the Fire Department prior to ANY work being started.

Example, welding, grinding, cutting, brazing, etc.

Hot Work Permits will be closed by the Fire Department, after hot-work is completed, and before personnel responsible for the work clear the job site.

2.5.3.4 Springs. The Counterbalance Spring is wound under High Tension. This High- Tension Counterbalance Spring can cause Severe Injury or Death. Only Qualified tech-nicians should adjust this spring.

2.5.3.5 Instructions. Read the doors safety manufacturer’s instructions before starting Preventive Maintenance.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 Certification and Licensure. The Contractor shall ensure all Contractor’s em-ployees and associated Subcontractors are qualified personnel. Qualified Per-son is a person who, by possession of a recognized degree, certificate, profes-sional standing or skill, and who, by knowledge, training, and experience has demonstrated the ability to deal with the subject matter, the work, or the project.

To provide resumes with experience related to this service contract of person-nel performing taskers.

2.5.5 Environmental Requirements/Plan.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they can-not be procured within a reasonable period of time not to exceed seven (7) calendar days;

at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, Local, and Installation Environmental Laws, Rules, Plans, and Policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the Installation IAW with Industry Standards, Local, State and Federal Laws.

The Contractor shall be financially responsible for all fines and associated costs for haz-ardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Con-tractor shall provide upon request from the COR/ACOR all required data to meet environ-mental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Con-tractor shall provide data to meet government reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Pre-vention Control and Countermeasure Plan.

2.5.5.5 Recyclables

Recyclables are materials, equipment, and assemblies such as, but not limited to, doors, windows, door, and window frames, plumbing fixtures, glazing and mirrors that are recov-ered and sold as recyclable. It also includes commercial-grade refrigeration equipment with Freon removed, household appliances where the basic material content is metal, clean polyethylene terephthalate bottles, cooking oil, used fuel oil, textiles, high-grade paper products and corrugated cardboard, stackable pallets in good condition, clean crat-ing material, and clean rubber/vehicle tires. Metal meeting the definition of lead contami-nated or lead based paint contaminated may not be included as recyclable if sold to a scrap metal company. Paint cans that meet the definition of empty containers in accord-ance with 40 CFR 261.7 may be included as recyclable if sold to a scrap metal company.

2.5.5.6 Salvage, Reuse and Recycle

The Contractor shall participate in State and local government sponsored recycling pro-grams. The Contractor shall minimize solid waste generation throughout the duration of the project. Identify anticipated materials and waste for salvage, reuse, and recycling.

Describe actions to promote material reuse, resale, or recycling. To the extent practicable, all scrap metal must be sent for reuse or recycling and will not be disposed of in a landfill.

The Contractor shall submit a recycling form stating the amount of material in either pounds or tonnage diverted by its type. The form shall specify amount and type of ferrous or non-ferrous metals, concrete debris, wood (doors, windows, cabinets, etc.) asphalt, etc. to properly sub classify diverted materials. Include the name, physical address, and telephone number of the hauler, if transported by a franchised solid waste hauler. Include the destination and, unless exempted, provide a copy of the state or local permit (cover) or license for recycling.

2.5.6 Contingency Plans.

2.5.6.1 Disaster Contingency Plan. This plan shall establish procedures, identify per-sonnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earth-quake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other spe-cial circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award along with the Safety Plan.

3.0 Performance Requirements and Standards.

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.2 Quality Assurance (QA). The Government will evaluate the Contractor’s perfor-mance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and sub-ject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract.

The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

3.3 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor.

The Contractor shall develop, implement, and maintain an effective quality control pro-gram which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each SERVICE can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work.

The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organiza-tional placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

3.4 Quality Control Files. The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to in-clude any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termi-nation of the contract.

3.5 Customer Feedback Program. N/A

4.0 Performance Requirements Summary (PRS) Matrix.

Required Ser-vices/ Perfor-mance Object

PWS Par-agraph Number

Perfor-mance Standard

Maximum Al-lowable Degree of Devi-ation from Re-quirement (AQL Level)

Method Of Surveil-lance

Deduct Schedule

Priority 1 DMO- Emer-gency Service Calls

Annex H Item 29.6.2

Complete 100% of Emergency DMOs within two (2) hours after call, during regular working hours and the next first hour of next working day if service call is made out of regular working hours.

No more than zero (0) defects per month.

100% Inspection

Contractor shall re-per-form the ser-vice. Non-conforming reports is-sued.

Priority 2 DMO- Routine Service Calls

Annex H Item 29.6.1

Complete all Priority 2 DMOs within the next working days

No more than eight percent (8%)…