ATT0018_TEIS_IV_QASP.pdf

Section J, Attachment 018 W9128Z-19-R-0002

Standard

Acceptable Quality Level (AQL)

Surveillance Method

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Marginal Contractor performance does not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor proposed actions appear only marginally effective or were not fully implemented.

Satisfactory Contractor performance meets contractual requirements. The contractual performance of the element or sub element contains some minor problems for which corrective actions taken by the

Contractor appear or were satisfactory.

Very Good Contractor performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

Exceptional Contractor performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Element 1: Quality of Product or Service Final Deliverables Major Deliverable Artifacts: To be determined (TBD) at the task order level

Minor Deliverable Artifacts: TBD at the task order level

Two or more of the major deliverables contain errors that will impact technical content.

OR

Three or more of the minor deliverables contain errors that will impact technical content.

OR

Subject areas in the major and minor deliverables are not addressed or have many omissions.

One of the major deliverables contain errors that will impact technical content.

OR

Two or more of the minor deliverables contain errors that will impact technical content.

OR

Subject areas in the major or minor deliverables are not addressed or have many omissions.

Major deliverable contains minor errors that do not impact the technical content.

AND

One minor deliverable contains minor errors that do not impact the technical content.

AND

All subject areas in both the major and minor deliverables are addressed adequately and there are no major omissions.

Both major and minor deliverables contain no errors. All subject areas in the deliverables are addressed adequately and there are no omissions.

Both major and minor deliverables contain no errors.

All subject areas in the deliverables are not only addressed adequately without any omissions but contain innovation and engineering solutions with demonstrated savings to the Government not called for within the CDRL.

Review and acceptance by the Technical Monitor (TM) in accordance with the CDRL.

Documentation Submissions

The Contractor has not made the changes, additions, or corrections requested by the Government after two reviews. Subsequent Government reviews find document still incomplete or incorrect, still has not addressed the required content called for in the associated CDRL, or still lacks sufficient technical detail.

Government review finds products incomplete or incorrect, because the submission has not addressed the required content called for in the associated CDRL, or lacks sufficient technical detail that an additional draft review cycle is deemed necessary.

100 percent of all required documents require no more than two reviews/returns by the Government and finals are delivered complete and correct.

90 percent or more of all required documents are completed with one revision from Government review and no Government guidance or intervention

90 percent or more of all required documents are completed correctly with no revisions and no Government guidance or intervention.

TM review of technical document and deliverables.

Acceptable Quality Level (AQL)

Surveillance Method

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Marginal Contractor performance does not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor proposed actions appear only marginally effective or were not fully implemented.

Satisfactory Contractor performance meets contractual requirements. The contractual performance of the element or sub element contains some minor problems for which corrective actions taken by the

Contractor appear or were satisfactory.

Very Good Contractor performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

Exceptional Contractor performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Training Contractor receives an average of 60 percent or less on the end user training critique sheet.

OR

The training material lacks sufficient technical detail that two or more additional draft review cycles are deemed necessary.

Contractor receives an average greater than 60 percent but 70 percent or ess on the end user training critique sheet.

OR

The training material lacks sufficient technical detail that an additional draft review cycle is deemed necessary.

Contractor receives an average greater than 70 percent but 80 percent or less on the end user training critiques.

AND

The training material provided sufficient technical detail.

Contractor receives an average greater than 80 percent but 95 percent or less on the end user training critique sheet.

AND

The training material provided sufficient technical detail.

Contractor receives an average of greater than 95 percent on the end user training critique sheet.

AND

The training material provided sufficient technical detail.

Note: Government provided training critique sheets shall be used.

TM will perform 100 percent inspection of training materials for technical accuracy, completeness, and functionality.

AND

Customer input on the student training critiques.

Cable Termination, Testing and Labeling

Less than 80 percent of the cables tested meet the required standard.

OR

Less than 80 percent of the cable labels are correct.

80 to 89 percent of the cables tested meet the required standard.

OR

80 to 89 percent of the cable labels are correct.

90 to 95 percent of the cables meet, or are corrected to meet the testing standard at the time of testing.

AND

90 to 98 percent of the cable labels are correct.

96 to 99 percent of the cables meet testing standard.

AND

Greater than 98 percent of the cable labels are correct.

AND

the cable running list is accurate.

100 percent of cables meet testing standard.

AND

All cable labels are correct.

Random sampling of greater than 50 percent by the Government Quality Assurance team. Cable Labeling in accordance with ANSI/TIA-606- C-2017 and cable termination in accordance with Unified Facilities Criteria (UFC) Telecommunications Interior Infrastructure Planning and Design, UFC 3-580-01, June 2016.

Acceptable Quality Level (AQL)

Surveillance Method

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Marginal Contractor performance does not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor proposed actions appear only marginally effective or were not fully implemented.

Satisfactory Contractor performance meets contractual requirements. The contractual performance of the element or sub element contains some minor problems for which corrective actions taken by the

Contractor appear or were satisfactory.

Very Good Contractor performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

Exceptional Contractor performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Equipment Installation, Grounding, and Bonding

Greater than 10 percent of the installation of equipment, grounding, or bonding requires replacement or rework because it did not conform to approved instructions or standards.

AND

Contractor required enhanced process controls, training, upgrading of personnel qualifications or improved processes

7 to 10 percent of the installation of equipment, grounding, or bonding requires replacement or rework because it did not conform to approved instructions or standards.

AND

Contractor required enhanced process controls, training, upgrading of personnel qualifications or improved processes

3 to 6 percent of the installation of equipment, grounding, or bonding requires replacement or rework because it did not conform to approved instructions or standards.

1 to 2 percent of the installation of equipment, grounding, or bonding requires replacement or rework because it did not conform to approved instructions or standards.

AND

The drawings required by CDRLs are greater than 90 percent accurate.

None of the installation of equipment, grounding, or bonding requires replacement or rework because it fully conformed to approved instructions or standards.

AND

The drawings required by CDRLs are 100 percent accurate.

Random sampling of greater than 50 percent by the Government Quality Assurance team. Equipment installation, grounding, and bonding in accordance with Unified Facilities Criteria (UFC) Telecommunications Interior Infrastructure Planning and Design, UFC 3-580-01, June 2016.

Material Procurement

More than 20 percent of the materials procurement is not in accordance with the list of materials provided by the Government.

OR

Two or more items that cause negative performance or schedule impacts are not coordinated with the Government prior to orders being placed.

OR

More than 20 percent of all materials are not on site and available for installation in accordance with the schedule.

Between 15 and 20 percent of the materials procurement is not in accordance with the list of materials provided by the Government.

OR

One item that causes negative performance or schedule impacts was not coordinated with the Government prior to orders being placed.

OR

Between 15 and 20 percent of all materials are not on site and available for installation in accordance with the schedule.

At least 86 to 93 percent of the materials procurement is in accordance with the list of materials provided by the Government.

AND

Substituted material does not cause negative performance or schedule impacts.

AND

At least 86 to 93 percent of all materials are on site and available for installation in accordance with the schedule.

At least 94 to 99 percent of the materials procurement are in accordance with the list of materials provided by the Government

AND

All requested material substitutions are coordinated with the Government prior to orders being placed.

AND

At least 94 to 99 percent of all materials are on site and available for installation in accordance with the schedule.

AND

All material that would cause negative performance, or schedule-related issues if not ordered, are available for installation in accordance with the schedule.

100 percent of the materials procurement are in accordance with the list of materials provided by the Government

AND

All requested material substitutions are coordinated with the Government prior to orders being placed.

AND

100 percent of all materials are on site and available for installation the schedule.

100 percent inventory of received materials

AND

100 percent of all delivered materials

Acceptable Quality Level (AQL)

Surveillance Method

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Marginal Contractor performance does not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor proposed actions appear only marginally effective or were not fully implemented.

Satisfactory Contractor performance meets contractual requirements. The contractual performance of the element or sub element contains some minor problems for which corrective actions taken by the

Contractor appear or were satisfactory.

Very Good Contractor performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

Exceptional Contractor performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Material Accountability

Maintain less than 80 percent accountability of all materials on the list of materials (LOM), or any single material or tool with a value greater than $750 U.S. dollars is unaccounted for.

Maintain 80 to 85 percent accountability of all materials on the LOM, or any single material or tool with a value between $500 to $750 U.S.

dollars is unaccounted for.

Maintain 86 to 93 percent accountability of all materials on the LOM, or any single material or tool with a value between $300 to $499 U.S. dollars is unaccounted for.

Maintain 94 to 99 percent accountability of all materials on the LOM, or any single material or tool with a value between $100 to $299 U.S.

dollars is unaccounted for.

Maintain 100 percent accountability of all materials on the LOM.

100 percent inventory of received materials.

Element 2: Schedule Integrated Master Schedule

Contractor does not meet the schedule, and did not coordinate with the Government for an extension or exception in accordance with the Integrated Master Schedule

CDRL.

Contractor does not meet the schedule, but did coordinate with the Government for an extension or exception in accordance with the Integrated Master Schedule

CDRL.

Meets 100 percent of the project schedule in accordance with the Integrated Master Schedule

CDRL.

Meets 100 percent of the project schedule and 10-25 percent of deliverables are early, in accordance with the Integrated Master Schedule

CDRL.

Meets 100 percent schedule and 26 percent or greater of deliverables are early, in accordance with the Integrated Master Schedule CDRL.

TM will perform review of actual versus planned project completion.

Delivery of Deliverables Major Deliverable Artifacts: TBD at the task order level

Minor Deliverable Artifacts: TBD at the task order level

Major deliverables are three or more business days late.

AND

Major deliverables are of a less than satisfactory quality level requiring significant Government comments or a full rewrite.

OR

Minor deliverables are five or more business days late and are of a less than satisfactory quality level requiring significant Government comments or a full rewrite.

Major deliverables are not more than two business days late

OR

Major deliverables are of a less than satisfactory quality level requiring significant Government comments or a full rewrite.

OR

Minor deliverables are not more than four business days late and are of a less than satisfactory quality level requiring significant Government comments or a full rewrite.

Major deliverables are provided on the date specified and are of a satisfactory quality level.

AND

Minor deliverables are provided on the date specified and are of a satisfactory quality level.

AND

No project schedule delays are incurred due to Contractor actions.

Major deliverables are provided prior to the date specified and are of a satisfactory quality level.

AND

Minor deliverables are provided three days prior to the date specified and are of a satisfactory quality level.

AND

No project schedule delays are incurred due to Contractor actions.

Major deliverables are provided three or more days prior to the date specified and are of a high quality level.

AND

Minor deliverables are provided three or more days prior to the date specified and are of an exceptionally high quality level.

AND

No project schedule delays are incurred due to Contractor actions.

COR and TM will perform monthly review of delivery dates.

Element 3: Cost Control

Acceptable Quality Level (AQL)

Surveillance Method

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Marginal Contractor performance does not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor proposed actions appear only marginally effective or were not fully implemented.

Satisfactory Contractor performance meets contractual requirements. The contractual performance of the element or sub element contains some minor problems for which corrective actions taken by the

Contractor appear or were satisfactory.

Very Good Contractor performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

Exceptional Contractor performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Cost Control Contractor actions resulted in task order costs being over budget by greater than 10 percent.

Contractor actions resulted in task order costs being over budget by up to 10 percent.

Costs are consistent with the task order.

Up to 10 percent reduction in overall cost/price and met all requirements.

Over 10 percent reduction in overall cost/price and met all requirements.

COR and TM will perform review of monthly reports and invoices.

Element 4: Management Personnel Contractor fails to provide eligible personnel as proposed within 20 business days of task order award or does not replace loss of personnel within 20 business days.

OR

Contractor personnel do not possess the proper security clearance, skills, or abilities to meet the task order requirements, including participation in the required meetings.

Contractor fails to provide eligible personnel as proposed within 11-19 business days of task order award or does not replace loss of personnel within 11- 19 business days.

OR

Contractor personnel requires training or constant guidance from the Government to attain the level of skills or abilities to meet the task order requirements, including participation in the required meetings.

Contractor provides eligible personnel as proposed within 10 business days of task order award and replaces loss of personnel within 10 business days.

AND

Contractor personnel possess skills or abilities to meet the task order requirements without supplemental training and guidance from the Government, including participation in the required meetings.

No vacancies exceed 5 business days from the date of task order award.

AND

Contractor personnel possess skills or abilities to meet the task order requirements without supplemental training and guidance from the Government, including providing insightful feedback in the required meetings.

There are no vacancies.

AND

Contractor personnel possess skills or abilities to meet the task order requirements without supplemental training and guidance from the Government

AND

The Contractor provides technical feedback which results in a cost savings and/or schedule decrease for the Government.

COR and TM will conduct periodic task order meetings.

COR and TM review of documentation to include monthly progress reports, daily survey/installation reports, and routine coordination between the COR/TM and the Contractor.

Small Business Participation, CDRL A003 (ATT013) and Section J, Attachment ATT065

Contractor fails to meet small business participation commitments, as proposed, in CDLR A003 and Section J, Attachment ATT065, and does not meet the Government’s minimum quantitative requirement of 20%.

Contractor fails to meet small business participation commitments, as proposed, in CDRL A003 Section J, Attachment ATT065, but meets the Government’s minimum quantitative requirement of 20%.

Contractor meets small business participation commitments, as proposed in CDRL A003 and Section J, Attachment ATT065.

Contractor exceeds small business participation commitments, as proposed, in CDRL A003 and Section J, Attachment ATT065, by exceeding its proposed small business participation commitments by 3% across at least three of the five socio-economic categories

Contractor exceeds small business participation commitments, as proposed, in CDRL A003 and Section J, Attachment ATT065, by exceeding its proposed small business participation commitments by 5% across all of the five socio-economic categories.

The KO shall measure performance by assessing the results from the quarterly reports in CDRL A003 and Section J, Attachment ATT065 to ensure contract compliance.

Acceptable Quality Level (AQL)

Surveillance Method

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Marginal Contractor performance does not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor proposed actions appear only marginally effective or were not fully implemented.

Satisfactory Contractor performance meets contractual requirements. The contractual performance of the element or sub element contains some minor problems for which corrective actions taken by the

Contractor appear or were satisfactory.

Very Good Contractor performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the

Contractor were effective.

Exceptional Contractor performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Safety At least one injury has occurred due to a safety violation and has caused at least a 5 percent increase in schedule or at least a 5 percent increase to cost.

OR

All Contractor employees, during the start of the shift, receive one or fewer safety meetings a month.

OR

Less than 80 percent of safety equipment is in good working condition and has been inspected prior to the inspection date, if required.

OR

Less than 85 percent of Contractor employees have current certifications and licences to perform their duties, if required.

At least one injury has occurred due to a safety violation and has caused at least a 1 percent to 4 percent increase in schedule or at least a 1 percent to 4 percent increase to cost.

OR

All Contractor employees, during the start of the shift, receive only two or three safety meetings a month.

OR

80 percent to 89 percent of safety equipment is in good working condition and has been inspected prior to the inspection date, if required.

OR

85 percent to 89 percent of Contractor employees have current certifications and licences to perform their duties, if required.

No injuries occurred due to a safety violation.

AND

All Contractor employees, during the start of the shift, receive at least one safety meeting a week.

AND

90 percent to 94 percent of safety equipment is in good working condition and has been inspected prior to the inspection date, if required.

AND

90 percent to 94 percent of Contractor employees have current certifications and licences to perform their duties, if required.

No injuries occurred due to a safety violation.

AND

All Contractor employees, during the start of the shift, receive two or more safety meetings a week.

AND

95 percent to 99 percent of safety equipment is in good working condition and has been inspected prior to the inspection date, if required.

AND

95 percent to 99 percent of Contractor employees have current certifications and licences to perform their duties, if required.

No injuries occurred due to a safety violation.

AND

All Contractor employees, during the start of each shift, receive daily safety meetings.

AND

All safety equipment is in good working condition and has been inspected prior to the inspection date, if required.

AND

All Contractor employees have current certifications and licences to perform their duties, if required.

Random checks by the TM in accordance with all applicable OSHA standards and the safety program plan.

Proposed Overall Rating Rules:

If a Standard does not apply an N/A rating will be given and the standard is not factored into the evaluation.