A.01.30_PWS_Attachment_3_-_QASP.pdf

ATTACHMENT 3

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Liquid Waste Removal/Disposal, Sampling, Inspection, and Preventative Maintenance on Specified Advanced

Treatment Facilities from the Table Rock Lake Project Permitted Waste Water Systems

1. INTRODUCTION. Quality assurance (QA) is a program undertaken by the Government to ensure that the contractor offers for acceptance products and services which conform to contract requirements. In this case, the Government is contracting for park facility cleanup services. This Quality Assurance Surveillance Plan (QASP) will assist the QAE or others in monitoring the contractor's performance in a systematic way. This QASP provides a written plan that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, and evaluation parameters. It includes Sampling Guides, Surveillance Checklists, and other information that the QAE should have to provide effective QA.

2. QASP CONTENTS. The QASP comes in two parts, the general information that describes the overall requirements, procedures, surveillance methods, and other data that applies to the Sampling Guide. A Sampling Guide may cover one or more CLINS. It contains a description of the contract requirements; identifies the primary method of surveillance, maximum allowable degree of deviation from requirement.

3. QAE TRAINING. Personnel tasked with monitoring the Contractor's performance of cleanup services must be adequately trained in QA methods and procedures in order to effectively implement the activity's QA program. If this training has not been received, the activity should take steps to have the QAE(S) attend the next available course and in the meantime should develop a local training program. In addition to being intimately familiar with the requirements of the cleanup services Performance Work Statement, QAEs must also familiarize themselves with the details of this QASP, the procedures which will be used to order on-call work, and how to respond to customer complaints.

4. QAE STAFFING. A well-developed QA program will not be effective if QAE staffing is inadequate. Ideally QAE staffing should be based on a pre-determined number of contract inspections (Sampling Guides) and related work requirements rather than on the availability of QAES. Once adequate Sampling Guides have been developed, determining accurate QAE staffing levels to implement the plan is a relatively simple task involving an analysis of each plan's requirements. This analysis involves determining the average time needed to complete each of the inspections required (sample size or quantity of work) by each plan including travel time requirements, time required to prepare monthly reports and perform other administrative duties, time to perform any non-surveillance duties, etc.

5. INSPECTION. The Contents to be administered within this contract shall be done by periodic surveillance as well as validated complaints. Payment deductions will be made as necessary as specified in the PRS. Quality Assurance Reports will be completed periodically documenting the contractor’s performance. In the event of contractor non-performance a DSR may be filled out. Payment will not be made for work that is performed that does not meet contract specifications as mentioned in the PRS.

6. SUMMARY. The following is a summary of general information of the QASP

Purpose: This document establishes quality assurance policies and procedures for Table Rock Project Office, Little Rock District, U.S. Army Corps of Engineers.

Scope: The policies and procedures are applicable to all service contracts administered by the Project Office.

Responsibilities: The Operations Manager has overall responsibility for the management of the Project Office (Re:

EP415-1-260, Resident Engineer's Management Guide).

An authorized Representative of the Contracting Officer is empowered to take any and all actions which could be lawfully taken by the Contracting Officer except as provided in SWLPS, Subject: Designation as Authorized Representative of the Contracting Officer, 28 Sept 84.

The Onsite Quality Assurance Representative is responsible for:

1. Performance as the Government's onsite point of contact.

2. Maintaining records of pertinent activities of contractor’s performance.

3. Reviewing/evaluating the contractor's daily reports.

4. Maintaining documentation of contractor activities and problem areas, etc.

5. Monitoring the contractor's activities and conducts.

6. Maintaining a thorough familiarity of the specifications.

7. Reviewing contractor requests from payment for accuracy and proper supporting documentation in a timely manner.

8. Assuring that the contractor complies with the requirements of his safety plan and EM 385-1-1.

9. Maintaining a courteous, impersonal, fair but firm attitude toward the contractor's representatives and other personnel.

Control System:

a. Control system consists of a pre-award meeting, pre-season work meeting, and inspection of work performed.

b. The primary purpose of the control system is to require the contractor to better plan and schedule his work to ensure that he is contractually prepared to perform the work.

c. The QAR must advise the contractor that the control system will be implemented and that he will not be allowed to begin any operation until he has conducted the appropriate meeting and that no deviations will be allowed.

d. Each meeting must be conducted and documented by the contractor and included and included within, or attached to his daily reports. The contractor should be urged to develop a standard format/checklist type of form to be utilized for each meeting that can be attached to his daily report. Daily reports should be submitted to the Project Office with each invoice.

e. Documentation for the pre-award meeting. Meeting/Inspection should include, but not necessarily be limited to, the following:

1. Contract Number

2. Date

3. Segment of Work

4. Applicable Specification Section

5. Personnel in Attendance

6. List of required submittals and/or approvals and their status.

7. List of required materials and their status (On hand? If so, check for compliance? If not on hand, when Expected?).

8. List of equipment to be used and status (On site? If so, has it been checked and approved? If off site, will it arrive in advance of time needed so it can be checked?).

9. Detailed review and discussions of applicable plans and specifications (P&S current - all amendments included) and proposed procedures for implementing the work. Identify any errors discovered that need addressing.

10. Address specific quality control actions to be taken.

11. Conduct a detailed check of previous work or features to be built on for compliance.

12. Any questions and answers.

13. QAR comments.

14. Safety.

15. Signature of QCR.

f. Documentation for the pre-season work meeting. Meeting/Inspection should include, but not necessarily be limited to, the following:

1. Items e. (1) thru e. (6) and e. (13) thru e. (16) above.

2. A brief review of the pre-award meeting.

3. Inspection of any materials or equipment not previously inspected.

4. Defining requirements for full compliance with Corps specifications.

5. Setting standards of workmanship where these specifications are open to interpretation.

6. Demonstration of equipment and/or workmanship.

7. Identify any additional errors in the contract discovered since the pre-award meeting.

g. Documentation for the pre-season work meeting should include, but not necessarily be limited to, the following:

1. Continuing checks on equipment, materials, and workmanship.

2. Identification of any deficiencies in the Quality Control activities and/or workmanship. Where deficiencies are Found; ascertain why they occurred and how they will be prevented in the future.

h. There may be occasions when the pre-award and pre-season work meetings blend together (such as when a subcontractor to perform work arrives the morning work is to begin with the material, equipment, and personnel).

In this event, time must be taken by the contractor to perform the required meeting/inspection and checks of equipment and material before work proceeds. The QAR should discuss this possibility with the contractor well in advance so that he can take appropriate action and be prepared.

i. The QAR must be well prepared for each of the control system meetings/inspections and be an active participant.

j. Training will be on an as-needed basis determined by the COR