Attachment 03 - Trout Production IDIQ QASP.pdf

Quality Assurance Surveillance Plan (QASP) for Trout Production Contract

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate Contractor actions while implementing the performance requirements in the Performance Work Statement (PWS). It is designed to provide an effective surveillance method for monitoring contractor performance for each listed objective on the PWS in the contract.

The QASP provides a systematic method to evaluate contractor requirements. This QASP is cited on the premise the Government desires to maintain a quality standard in achieving contract objectives.

The Contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for product quality. The Contractor is required to develop a quality control plan. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control plan developed at the beginning of the contract provides measures needed to lead the Contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

The Quality Control Plan must minimally include:

1. A description of the inspection system for aspects listed on the PWS; must specify a monitoring strategy and include frequency and location of inspections, and the titles and organizational placement of the inspectors. The organizational list should also include an email address and phone numbers at which the individuals may be reached.

2. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

3. A description of the records to be maintained to document inspections and corrective or preventative actions taken.

4. Records of Quality Control inspections must be kept and made available to the COR, when required by schedule or request, throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

5. Failure of the Contractor to pass the surveillance standards or documented complaints in excess of the maximum allowed shall result in a deduction equal to the allowed number of deficiencies for each validated complaint which exceeds the total acceptable number of customer complaints for the affected area or areas.

Performance Requirements Summary (PRS)

These are the criteria against which the performance will be evaluated. Work shall be considered not to have been performed when any one of the following conditions exists in accordance to the Quality Assurance Surveillance Plan.

PERFORMANCE REQUIREMENTS SUMMARY

Performance

Objective

Performance

Standard Surveillance

Validated

Complaints

Production and release of specified hatchery trout production into the appropriate water bodies.

- Meeting the specified number and poundage of fish released

- Time and location of release

- Quality of fish at release for each facility

- Periodic Inspections

- Report review

1 per quarter

Adipose fin clip 100% of all trout to be released

- Adipose fin clipping rate greater than 99%

- Mortality from marking and tagging less than 1% of group to be marked and tagged.

- Periodic Inspections

- Report review

1 per quarter

In accordance with the HGMP and the State of Oregon 2003 Fish Health Management Policy, monitor fish health by examining hatchery trout for parasites, bacterial, viral, or other pathogens.

- Conduct examinations at least once per month

- Conduct examinations on fish destined for transfer or liberation no greater than six weeks prior to movement

- Periodic Inspections

- Report review

1 per quarter

1. SURVEILLANCE: The Contracting Officer's Representative (COR) or Quality Assurance Evaluator (QAE) will perform random inspection of completed services and will note any discrepancies.

STANDARD: Deficiencies exceeding the number allowed noted in the PRS are not permitted for any of the above service items.

PROCEDURES: The COR or QAE will inspect onsite conditions and if deficiencies are found will inform the contractor’s on-site representative that performance is unacceptable and provide written documentation by use of the form DD 2772, Contract Discrepancy Report.

2. SURVEILLANCE: The COR will perform reviews of the contractor’s Quality Control inspection records or annual reports.

STANDARD: Recurring deficiencies are not permitted.

PROCEDURES: The COR or COE will review the records at least quarterly and if deficiencies are not resolved will report to the Contracting Officer (CO).