Performance Work Statement_Elevator Maint Services.pdf

PERFORMANCE WORK STATEMENT

ELEVATOR MAINTENANCE SERVICES

THE DALLES DAM, WASCO COUNTY, OREGON

1.0 GENERAL STATEMENT.

US Army Corps of Engineers (USACE), Portland District is soliciting for a non-personnel services contract for full elevator maintenance services at The Dalles Dam located in Wasco County, Oregon. The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, training, and other items and services necessary to perform the elevator maintenance services as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in the contract and comply with all local, state, and federal regulations during the services performed. All work performed under this contract will be performed at The Dalles Lock and Dam, Highway I-84, Exit 88, The Dalles, OR 97058.

This firm fixed priced contract is for a base plus two option years per the Government’s discretion. The period of performance for the base year will be from 01 AUG 2024 to 31 JUL 2025. Subsequent option year period of performances are outlined within the delivery/performance schedule of this contract.

The elevators listed in this PWS may have their Emergency Communications systems upgraded during the period of performance listed. This may affect the ability to perform certain tests, inspections, or preventative maintenance items. Any conflict that arises in performing the required items in this PWS during this upgrade shall be brought to the Contracting Officer Representative’s (COR) attention.

2.0 DEFINITIONS.

Throughout this Performance Work Statement (PWS), terms are defined as follows:

Acceptable Quality Level (AQL): Acceptable Quality Level are established in the performance standards listed in Section 5. The Contractor must re-perform all unsatisfactory work unless excused by the Contracting Officer’s Representative (COR).

Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the Contractor as observed by the COR.

Contracting Officer (CO): The Government employee who is authorized to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officers Representative (COR): An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract.

Cyber Asset: any Information equipment or software that is classified as Technology (IT), Outside Technology (OT), Platform Information Technology (PIT), digital wired or wireless network, programmable logic controllers, fire protection control panels and systems, certain input/output devices, computers, laptops, software.

Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

Submittal: Anything that can be physically delivered/submitted but may include non-manufactured things such as meeting minutes or reports.

Hazardous Energy Control Program (HECP): A program established to secure all hazardous energies and allow a Contractor to safely perform work.

Government Contract Quality Assurance: the various functions, including inspection, performed by the Government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP): A written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Assurance Representative (QAR): The Government employees responsible for checking Contractor performance.

3.0 THE GOVERNMENT WILL FURNISH.

3.1 Utilities. The Government will provide potable water, access to toilets, and electricity. Telephone service and debris disposal will not be provided. The Contractor shall dispose of all large pieces of equipment and hazardous equipment which the Contractor shall dispose of in accordance with State and Federal law and this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of Government utilities.

3.2 Records and Proprietary Equipment. Copies of available elevator drawings and O&M Manuals may be obtained from the Government (contact COR) and shall be retained on Government premises. All documents provided by the government are considered Controlled Unclassified Information (CUI). All equipment changes shall be marked and annotated on drawings using red for new additions, blue for removal or demo, and annotation notes in green using pencil or ink and they shall be returned to the COR or project staff Point of Contact (POC) promptly after each time they are updated showing redlined changes and before the contractor leaves site on the visit during which changes were made. Email notification of drawing location should then be sent to the COR and POC of location of drawings. Payment will be withheld for known work that was done without redline drawings being returned by the Contractor. The Contractor should submit an RFI (Request for Information) to the COR when it is discovered that information is missing that is required to execute the contract.

4.0 CONTRACTOR RESPONSIBILITIES.

4.1 General overview. The Contractor shall furnish all labor, material, supplies, personal protective equipment (PPE), and tools necessary to perform software updates and programming of equipment, cleaning, servicing/maintenance, inspection, repairs, and/or replacements of equipment, appurtenances, and accessories related to the elevators covered by this contract. Repair and replacement equipment shall be industrial grade and NRTL listed and meet the requirements in Attachment 6. Covered equipment, control systems, appurtenances, and accessories include but are not limited to the following: hoist machinery, motor generators, controllers, selectors, worn gears, thrusts, bearings, brake magnet coils, brake shoes, hoist ropes, compensating ropes, step chains, rollers, handrails, governor ropes, brushes, windings, commutators, rotating elements, contacts, coils, resistors for operation and motor circuits, magnet frames, cams, car door and hoisting door hangers, tracks, and guides, door operating devices, limit switches, interlocks and contacts, and all other elevator signal accessory equipment complete, where included as part of the existing elevator systems at the time the bid for this work is submitted. Thirty (30) calendar days following the Initial On-Site Visit, the Contractor shall confirm on site the list of covered items and identify any omitted items to the COR in a submittal.

The Contractor shall be responsible for replacement labor of all light bulbs, tubes, sockets, and receptacles for hoist ways, pits, elevator cars, and signal systems. Particular attention is to be given to maintaining all emergency signal systems and light units in an operable condition. The Contractor shall provide all qualified and/or certified persons either directly or through a subcontractor necessary to execute the work described in this contract.

4.2 Software Licenses. The software licenses, technical help line license, and other equipment licenses are to be registered, licensed, and owned by The Dalles Dam, USACE.

4.3 Licensure. See submittal schedule for timelines to submit proof of licensure, certifications, and training required by this contract.

4.3.1 Contractor. The Contractor shall be a licensed Elevator Electrical and Mechanical Contractor in the State of Oregon for a minimum of the last 3 years. Contractor personnel performing elevator tests and inspections shall meet the minimum qualifications in the Standard for the Qualification of Elevator Inspectors ASME QEI-1. The Contractor shall submit a copy of their State of Oregon Elevator Electrical and Mechanical Contractor license, as well as Contractor personnel QEI-1 certifications to the COR, 7 days prior to the Post-Award Conference.

4.3.2 Field Employees. Contractor personnel performing installation, maintenance, and repair on electrical and mechanical elevator systems must be an Oregon State licensed Elevator Limited Journeyman. Contractor personnel that hold an Oregon State Elevator Limited Mechanic License may perform, with Elevator Limited Journeyman oversight, only the mechanical portions of any installation, alteration, repair, and maintenance of the elevator equipment. The Oregon State Licensed Elevator Limited Journeyman must have current first aid, CPR, AED, and NFPA 70E training for work over 50 volts AC or DC. In some instances, for energized work and testing, two persons will be required to perform the work per EM 385-1-1, Chapter 11. See also EM 385-1-1 Chapter 11 for qualifications, training, approach distances, and other electrical safety related requirements. The Contractor shall submit copies of their field employee’s personnel licenses above, to the COR, 7 days prior to the Post-Award Conference.

4.4 Materials. In performing the work under this contract, the Contractor shall provide only parts recommended by the manufacturer of the equipment for replacement or repair that meet the specifications in Attachment 6, and to use only those lubricants of a standard or grade recommended by the manufacturer of the equipment. If the contractor determines that an equal or better product should be used to replace or repair equipment or systems, the contractor should produce a package indicating the product that is in need of work, the proposed replacement parts, and a justification of what makes the proposed product more desirable and submit it to the KO/COR for approval. If the Contractor discovers during the course of needed repairs that original equipment by the manufacturer (OEM) has been modified by previous Contractors, it is required for this Contractor to repair or replace per manufacturer recommendations or agreed upon engineered solution. Contractor shall reference Section

5.2 for notification of defects for costs that the contractor considers over and above the scope of this work. All parts replaced shall be new and identical to original equipment or the equipment manufacturer’s recommended replacement parts. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment or combinations of equipment which require powers exceeding the capacity of existing building circuits.

4.4.1 All lubricants, oils, greases, rope preservatives, and cleaning materials are to be furnished by the

Contractor. Lubricants shall be the proper grade for the purpose used and shall be as specified by the elevator manufacturer (see Attachment 1) or as specified in Attachment 6. Submit to the COR the lubricants listed (For Information Only (FIO) submittal).

4.5 Applicable Regulations and Standards. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures. The publications listed below form a part of this specification to the extent referenced. The publications are referred to in the text by basic designation only.

U.S. ARMY CORPS OF ENGINEERS (USACE)

EM 385-1-1 (2024) - Safety and Health Requirements Manual

ASME INTERNATIONAL (ASME)

ASME A17.1 (2022) Safety Code for Elevators and Escalators ASME A17.2 (2020) Guide for Inspection of Elevators and Escalators ASME A17.3 (2020) Safety Code for Existing Elevators and Escalators ASME A17.4 (2015) Guide for Emergency Personnel ASME A17.5 (2019) Elevator and Escalator Electrical Equipment ASME QEI-1 (2018) Standard for the Qualification of Elevator Inspectors

NATIONAL FIRE PROTECTION ASSOCIATION (NFPA)

NFPA 70 (2020) National Electrical Code NFPA 70E (2023) Standard for Electrical Safety in the Workplace

NATIONAL ELEVATOR INDUSTRY, INC. (NEII)

NEII-1 Building Transportation Standards & Guidelines

STATE OF OREGON BUILDINGS CODES DIVISION

Current Oregon Elevator Specialty Code OAR 918-400-0455 Amendments to Oregon Elevator Specialty Code OAR 918-400-0458 Elevator Maintenance Requirements OAR 918-400-0465

WHOLE BUILDING DESIGN GUIDE (wbdg.org) Unified Facilities Criteria (UFC) 3-601-02 (2021 edition)

5.0 PERFORMANCE STANDARDS & GUIDELINE REQUIREMENTS.

5.1 General. The Contractor shall provide services of specified elevators listed in Attachment 1 excluding those elevators and services listed in 5.1.3 for:

a. Routine Preventative Maintenance and Repairs (Section 5.6)

b. Repair Services (Section 5.7)

c. Responding to Trouble Calls and Emergency Calls (Section 5.8)

d. Providing all Required Testing and Inspections (Section 5.9)

e. Maintaining a Maintenance Control Plan (Section 5.10)

f. Maintaining the Maintenance and Test Check Sheet (Section 5.11)

g. Maintaining the Site Visit Documentation (Section 5.12)

5.1.1 The Contractor shall inspect, test, calibrate, repair, maintain, and service the elevators and associated equipment in order to certify the elevators listed in Attachment 1 for safe operations with the State of Oregon; to prevent premature equipment failures; and extend equipment life in accordance with this Performance Work Statement (PWS) and the codes listed in Section 4.5 and the specifications in Attachment 6.

5.1.2 The elevators shall always be maintained in a fully operational mode except for prescheduled downtime, or if the elevator at time of contract award is not in service.

5.1.3 Currently, the South Abutment elevator is not in regular service, however, it is occasionally used for freight. Therefore, the Contractor shall not perform any Elevator Maintenance Services for the South Abutment Elevator except for the following: Responding to Trouble Calls and Emergency Calls (Section 5.8) and Maintaining Site Visit Documentation (Section 5.12). It is possible that during the course of this contract that a modification is issued to include additional maintenance and repair services for the South Abutment Elevator, such as: Routine Preventative Maintenance and Repairs (Section 5.6), Repair services (Section 5.7), Providing all required Testing and Inspections (Section 5.9), Maintaining a Maintenance Control Plan (Section 5.10), and Maintaining the Maintenance and Test Check Sheet (Section 5.11).

However, the Contracting Officer is in no way obligated to modify this contract to include those additional services for the South Abutment Elevator.

5.2 Notification of Defects. The Contractor is responsible for all corrective and preventative maintenance. If the Contractor determines a defect or needed repair exists which is beyond the scope of this contract, the Contractor shall immediately notify the KO and COR in writing. The Contractor shall not remedy the defect or begin repairs unless or until a modification is issued by the KO. Any work performed outside of the terms and conditions of the contract shall be at the Contractor’s own risk.

All proposed repairs and upgrades that are within the scope of the contract, and not the Contractor’s corrective and preventative maintenance responsibility, shall be approved by the KO in writing via a contract modification prior to services continuing.

5.3 Existing Circuits Proposed Changes. The Contractor shall make no changes to the existing circuits, circuitry wiring, and sequencing or otherwise alter the original circuit or wiring design of the elevators except as approved by the COR. Any proposed change shall be approved by the COR prior to installation.

All work associated with any proposed change must meet the requirements in this performance work statement and the specifications in Attachment 6. The Contractor shall allow the COR a minimum of 30 calendar days for review of the existing circuit proposed changes and associated submittals required.

5.4 Service Interruptions. The Contractor shall schedule and perform service to the elevators in a manner which minimally disrupts passenger flow. It is incumbent on the Contractor to return all elevators to quality service by the next business day, or within an “as soon as possible” timeframe agreed upon with the COR prior to taking the elevator out of service.

5.5 Emergency Egress Procedures. The Contractor shall visit the site and familiarize themselves with each of the elevators listed in Attachment 1 within 7 days of approval of all submittals required for onsite access and activities, (ex. approved SOH, HECP, training certifications, etc.). Based on this initial site visit, the requirements in ASME A17.4 Guide for Emergency Personnel, and provided documentation, the contractor shall within 30 days submit a written procedure to the COR which covers emergency egress and rescue procedures for the removal of people from an elevator from a) the elevator stuck at a floor, and b) the elevator stuck between floors. This procedure is intended to be used only by qualified emergency first responders to rescue personnel.

5.6 Preventive Maintenance Services. On each visit to perform scheduled preventative maintenance the technician(s) shall, using instrumentation, software applications, testing equipment, and the senses of sight, hearing, touch, and smell, inspect the elevator, its equipment, and its accessories, to observe, judge, and make note of their general condition. All maintenance performed shall comply with the requirements of ASME A17.1 (Section 8.6), ASME A17.2, and ASME A17.3 requirements. The maintenance items below are to be performed as they are applicable to the elevators listed in Attachment 1, excluding those listed in Section 5.1.3.

5.6.1 Monthly Preventative Maintenance. Once a month the contractor shall observe and adjust/maintain as necessary the following at a minimum:

a) Clean and inspect machine rooms

b) Car door reopening devices

c) Car doors, gate equipment, and operators

d) Car stop switches, emergency communications, signals/buttons, alarms, emergency lights and ventilation

e) Hoistway doors, tracks, and door locks

f) Clean and inspect pit conditions, pit lighting, and stop switches

g) Hoist machines and motors

h) Brakes and brake operation

i) Motor generator sets

j) Governors, cars, and counterweights

k) Controllers, motor drive units, selectors, signals, and scheduling

l) Sill grooves

m) Operating characteristics (ride each elevator and note any conditions or operating characteristics that call for maintenance or repairs)

n) Operating fixtures

5.6.2 Quarterly Preventative Maintenance. Each quarter the contractor shall observe and adjust/maintain as necessary the following at a minimum:

a) Stopping accuracy

b) Doors closing force

c) Car top operating devices, including stop switches and lights

d) Car top optical sensors/leveling devices and car top selectors

e) Car tops guide shoes/roller guides

f) Counterweight guide shoes/roller devices

g) Clean and inspect car tops and car top devices

h) Car bottom guide shoes/roller guides

i) Rope gripper operations

j) Tachometers/encoders

5.6.3 Annual Preventative Maintenance. Once a year the contractor shall inspect, observe, and adjust/maintain as necessary the following at a minimum:

a) Traveling cable(s)

b) Hitch plates and rope fastenings

c) Counterweight frames, sheaves, and safeties (if provided)

d) Overheads, car tops, and hoisting sheaves

e) Rail mounted roller switches

f) Derailment detectors

g) Clean and inspect hoist ways

h) Cars and counterweight buffers,

i) Compensation sheaves/ropes/chains

j) PC cards

k) Drive transformer/inverters

l) Brakes

m) Inspect and lubricate hoist ropes

n) Door close kinetic energy

o) Rails and brackets

p) Scheduling, dispatch and signal boards

q) Controllers

r) Selectors

5.7 Repair Services. The Contractor shall be responsible for all costs associated with accomplishing repairs and replacements, including labor, equipment, and supplies for all equipment and systems specified or recommended by the system manufacturer. Any new repair services work shall follow the specifications in Attachment 6. The Contractor shall not be required to make renewals or repairs made necessary by reason of negligence or misuse of the equipment by persons other than the Contractor, his/her representatives and employees, or by reason of any other cause beyond the control of the Contractor, except ordinary wear and tear. Other items excluded are car enclosures, car door panels, hoist way enclosures, hoist way door panels, and frame or sills. This does not exempt deficiencies from coverage under this contract that developed or were caused prior to the contract effective date. The Contractor shall not be required to make repairs caused by vandalism or other extraordinary circumstances. Report these instances to the COR.

5.8 Trouble and Emergency Calls. 7 days prior to the Post-Award Conference, the Contractor shall furnish the

COR a point of contact telephone number for all Trouble and Emergency services.

5.8.1 The Contractor shall provide unlimited trouble call service/support during regular working hours. Regular working hours at The Dalles Dam are Monday - Thursday, 6:30a.m. - 5:00p.m. Pacific Time. The Contractor shall respond and perform appropriate service within 24 hours from the time of notification.

Troubleshooting, diagnostics, and repair can be covered by GPC, not to exceed $2500 during a trouble call scenario. If Contractor services during a trouble call are expected to exceed $2500, the Contractor is to immediately stop work and notify the KO. Failure to do so will be at the risk of the Contractor.

5.8.2 Emergency calls may be required due to trapped personnel or other non-trapped personnel emergency situations. The contractor shall have personnel available to receive telephone communications concerning Emergency call needs 24 hours a day, 7 days a week. In the case of an emergency call, the Contractor shall respond within and arrive at The Dalles Dam two (2) hours from the time of the Emergency call for the rescue of personnel trapped in the elevator. For non-trapped personnel emergency situations, the contactor shall respond and arrive within four (4) hours from the time of the emergency call. A sign shall be posted, by the Contractor, inside the cars of all elevators with the phone number to call should anyone be trapped in an elevator.

5.9 Testing and Inspection Services.

Any issues discovered during any of the below testing which require repairs to be made to the elevator system to complete/pass the certification process shall be immediately reported to the COR. The Contractor shall provide a written estimate of the costs to make the necessary repairs. The COR will report those findings to the KO. The written estimate shall include recommendation of repair needed with estimated cost of itemized parts and labor, the specified time needed to repair and the projected equipment downtime. Any changes that impact price, completion date, change in specified items, or any other specification listed herein this purchase order, shall be completed by bilateral modification and shall comply with the specifications in Attachment 6.

The results of the required tests and inspections listed below shall be posted in the respective elevator machine room within two days of their completion. The results shall be protected from deterioration and become the property of the Government and shall not be removed from The Dalles Dam by the Contractor. Copies or digital photographs converted to pdf format of the test and inspection results shall be included in the monthly Maintenance and Test Check Sheet submission to the COR.

A 7-day notice shall be provided to the COR prior to the inspections/tests listed below being performed to allow the Government to have a representative available if necessary.

5.9.1 Initial Safety Inspection. Upon award of contract, the Contractor shall perform an initial inspection of the existing elevators to determine compliance with ASME A17.3, all Sections of Parts II and III.

5.9.2 Quarterly Firefighters Emergency Operation. Each quarter the Contractor shall perform the firefighter’s emergency operation testing per Table 2-L, Oregon Amendments to ASME A17.1 (2019), Section 8.11.2.1.6.

5.9.3 Annual Seismic Testing. Once a year the Contractor shall perform the seismic devices testing per Table 2-

L, Oregon Amendments to ASME A17.1 (2019), Section 8.11.2.1.2.

5.9.4 Annual Safety Testing and Inspection. The Contractor shall perform Annual Category 1 testing and inspections in accordance with ASME A17.1, Section 8.6.4.19.

5.9.5 Five (5) Year Safety Test and Inspection. The Contractor shall perform Category 5 (which shall include

Category 1 procedures) testing outlined in accordance with ASME A17.1, Section 8.6.4.20. The Oregon Department of Consumer and Business Services, Building Codes Division, Elevator Safety Program shall perform the required inspections and witness the Contractor performance of the required testing. The government shall be responsible for scheduling, coordinating, and funding the Oregon Elevator Safety Program Category 5 inspections.

5.10 Maintenance Control Plan. The Contractor shall develop a written Maintenance Control Plan (MCP) for each elevator and submit to the COR 30 days following the initial site visit. A separate MCP shall be prepared for each non-identical elevator. Each MCP shall describe periodic maintenance procedures, required inspections, and tests and shall specify the frequency of performance and appropriate intervals for specific maintenance items. Each MCP shall be posted in its respective elevator machine room. The MCPs shall be protected from deterioration and become the property of the Government and shall not be removed by the Contractor from The Dalles Dam.

The MCP shall specify the time frames for one-time events, target dates for submissions of materials and application plans, and the planned size of the work force.

5.11 Maintenance and Test Check Sheet. The contractor shall provide and keep a Government approved monthly check sheet of tests, inspections, maintenance, and repairs performed. The check sheet shall show the name of the licensed elevator contractor performing the work. The check sheet shall be posted in accessible locations in each machine room on which entries shall be made to indicate the status of scheduled maintenance/repair/tests/inspections performed. The contractor shall properly initial, date and note the arrival and departure time at each location. The sheet shall be protected from deterioration, shall become the property of the Government, and shall not be removed by the contractor from The Dalles Dam. The proposed Maintenance and Test Check Sheet shall be submitted with the MCP, (Section 5.10) A copy or digital photographs converted to pdf format of each elevator Maintenance and Test check sheet shall be submitted monthly detailing the work completed during that period of work. The check sheet shall be stored in the machine room of each elevator in an obvious location; notify the Project POC of this location.

5.12 Site Visit Documentation. The COR shall receive written notification within two business days after all site visits documenting the following:

a. Date and time of visit

b. Company and technician name

c. Status of each elevator upon arrival and completion of visit

d. Summary of site visit; notable maintenance performed, observations, and recommendations.

This applies to routine maintenance visits as well as: trouble calls, emergency calls, and any other site visits.

6.0 PERFORMANCE REQUIREMENTS SUMMARY.

6.1 To ensure that the Government receives the services for which it contracted; the Government will only pay for services received. The Performance Requirements Summary (PRS) determines if the Contractor meets the performance standards of the contract, as well as provides guidelines for how and when surveillance will be performed. It ensures timeliness, effectiveness and that the Contractor is delivering the results specified in the contract. Government contract quality assurance will be performed per the PRS surveillance schedule.

6.2 Performance Requirements Summary Table. These are the criteria against which the performance will be evaluated in addition to the specifications in Attachment 6. Work shall be considered not to have been performed when any one of the following conditions exists in accordance with the Quality Assurance Surveillance Plan (QASP).

*Performance Requirements Summary

Performance Objec ve Performance Standard Method of Surveillance Performance Threshold

Preventa ve Maintenance Services, Reference Sec on 5.6

All elevators are always fully opera onal, unless otherwise scheduled and approved by the COR, or otherwise excepted by this PWS

Customer Complaints and/or MCP- Schedule and Maintenance Check Sheet review shows devia on without COR approval

100% of the elevators are always opera onal.

Maintenance schedule (MCP) is adhered to

Timely and responsive to all Trouble and Emergency Calls, Reference Sec on 5.8

Repairs, general and emergency, are made in a mely manner;

Customers are informed of expected repair me.

Response and repair is made within the specified me

All trouble and emergency calls are answered and responded to within the required meline 100% of the me

Zero allowed discrepancies

Timely Submission of Monthly Maintenance and Test Check Sheets.

Monthly Maintenance and Test Check Sheets are accurate and reflect that contract requirements are met, Reference Sec on 5.11

Accurate and complete Maintenance and Test Check Sheets are readily available for review and are submi ed within the required me frame

100% Review of invoices and check sheets for contract compliance.

11 out of every 12 monthly reports for the year are mely and accurate

Required Tests and Inspec ons are scheduled and completed, Reference Sec on 5.9

Accurate and complete Test and Inspec on results are posted in the respec ve machinery rooms within the required meframe, copies of results are included in the monthly submission of Maintenance and Test Check Sheets

Monthly COR inspec on of generated documenta on

100% of elevators are inspected and tested as required and results are submi ed on me and accurate

Service Interrup ons, Reference Sec on 5.4

Contractor shall schedule and perform service to the elevators in a manner which minimally disrupts passenger flow.

Contractor no fies COR prior to taking the elevator out of service

COR will be informed of service interrup ons not scheduled

1 discrepancy per quarter

*See sec on 5.1.3 for which elevators and services apply to the above performance requirements

6.3 Surveillance. Inspections by the COR will serve as the surveillance methods. If the COR discovers deficiencies and/or receives complaints, the COR will alert them to the contractor for correction.

6.4 Quality Control. The Contractor, not the Government, is responsible for quality control actions necessary to meet the quality standards set forth by the contract. The Contractor shall develop and submit their

Quality Control Plan (QCP) for Government approval 7 days prior to the Post-Award Conference. Once accepted, the QCP becomes a part of the Quality Assurance Surveillance Plan (QASP). The QASP is made part of the solicitation, but not a part of the resultant contract. The QASP is not a contractual instrument and may be changed at the KO’s discretion. The Contractor then uses the QASP to guide and document the implementation of the required management and quality control actions to achieve the specified results. The Government reserves the right under the Contract Terms and Conditions--Commercial Items (FAR 52.212-4) to inspect and test the services called for by the contract, to the extent practicable at all times and places during the term of the contract. Non-conforming services shall be rejected.

6.5 Unacceptable Performance. When performance is determined unacceptable, as defined in the

Performance Requirements Summary, the COR will inform the Contractor’s on-site representative that performance is unacceptable and provide written documentation by use of the Form DD 2772, Contract Discrepancy Report. By initialing and dating the form, the Contractor is only acknowledging notification of unacceptable performance. Disputes in surveillance should be referred to the KO.

The COR will notify the KO of less than acceptable performance. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defect(s) in services cannot be corrected by re-performance, the Government may:

a. Require the Contractor to take necessary action to ensure future performance conforms to contract requirements.

b. Reduce the contract price to reflect the reduced value of the services performed.

c. If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

i. By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service;

ii. Issue Cure Notice;

iii. Terminate the contract for Government convenience; and/or

iv. Terminate the contract for Cause.

6.6 Correction of Non-Performance of Work. Contractor shall employ an adequate quantity of personnel to ensure that any area found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, during the first business day after noncompliance has been observed by or reported to and verified by the

COR.

7.0 SECURITY, SAFETY, & ENVIRONMENTAL REQUIREMENTS.

7.1 Security Requirements.

7.1.1 General security requirements and guidance. The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)).

Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

7.1.2 Contractor General Personal. The Contractor shall prepare an organizational chart and revise whatever organizational changes occur. Maintain a complete organizational chart of all positions that will be working on the project. The organizational chart must be submitted to the COR 7 days prior to the Post- Award Conference.

7.1.3 Verification of Employment Eligibility. Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

7.1.4 Identification of Employees. Submit a complete, dated and signed, list of all Contractor and subcontractor personnel and their titles who will be working on the project 7 days prior to the Post-Award Conference.

This listing shall be revised and resubmitted when personnel changes occur.

7.1.5 Non-US Citizens. Submit to the COR, within 7 days of Post-Award Conference, a scanned legible color copy of the Passport (and the Permanent Resident Card if available) for all personnel who are non-US citizens requesting access to work on this contract. The COR shall provide the Portland District Security Office the submitted copies at least one month (30 to 90 calendar days depending on country of citizenship) in advance of the start of work by the employees. Contractor personnel who are non-US citizens shall not be permitted access to the Project until the Foreign Visitor Authorization is received from HQUSACE. Contractor personnel who are non-US citizens shall not be permitted to work on the contract at all until the approved Foreign Visitor Authorization is received and Project Access has been processed and approved by the Operations Project Manager (OPM) or designated Section Chief.

7.1.6 Security Training. Costs associated with the execution of the following training and verification requirements shall be at the expense of the Contractor. Facilitate the following training and submit:

7.1.6.1 AT Level 1 Training. 30 calendar days prior to requiring site access, all Contractor employees, to include subcontractor employees, requiring access to army installations, facilities, and controlled access areas, or requiring network access areas, shall complete initial, (annual thereafter), AT Level 1 Training. Submit a roster of initial and annual training completion for each Contractor employee and subcontractor employee to the KO within five calendar days after completion of training of all employees and subcontractor personnel. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change, project POC will be sponsor).

7.1.6.2 iWatch or CorpsWatch Training. Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See

Something, Say Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity. 30 calendar days prior to requiring site access, all Contractor employees, to include subcontractor employees shall view the following PSA: (https://www.dvidshub.net/video/871898/iwatch-army-2023-public-service-announcement) Submit a roster of completion for each Contractor employee and subcontractor employee to the KO within five calendar days after completion of training of all employees and subcontractor personnel.

7.1.6.3 Operations Security (OPSEC) Training. 30 calendar days prior to requiring site access, all Contractor employees, to include subcontractor employees, requiring access to army installations, facilities, and controlled access areas shall complete OPSEC Training:

https://securityawareness.usalearning.gov/opsec/index.htm Submit a roster of training completion for each Contractor employee and subcontractor employee to the KO within five calendar days after completion of training of all employees and subcontractor personnel.

7.1.7 Government-Prescribed Cards/Keys. Each person requiring The Dalles Project access for this contract shall obtain Government-prescribed ID/access cards (and keys if applicable) from the Project security office. For each person requiring access, submit a Project-approved access request form and all accompanying documents to the COR not less than one week prior to the date when access is needed. For contracts requiring access for more than ten (10) employees starting in the same week, provide all documents not less than two weeks prior to the date when access is required. The COR/POC will review, verify, and forward to the Project Security Office.

7.1.7.1 Personnel Identity Verification (PIV). All personnel, including visitors, shall provide positive verification of individual identity, in the form of a valid government-issued photo ID prior to being granted access to non-public areas. Driver licenses that do not comply with the REAL ID Act of 2005 cannot be used as the sole source for identity proofing, and a second form of photo ID will be required. For details and current information, see the Department of Homeland Security website. https://www.dhs.gov/secure-drivers-licenses

7.1.8 Physical security and Access Control Requirements. All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”).

Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the

RA.

7.1.8.1 Criminal History Check. Each person requiring unescorted physical access to the facility, Powerhouse, or to designated security areas, shall undergo a criminal history check based on a positive ID match using Social Security Number and fingerprints. All costs associated with obtaining the criminal history check shall be at the expense of the Contractor. 30 days prior to requiring unescorted physical site access, the

Contractor shall coordinate fingerprinting through the COR and Portland District Security Office. The Portland District Security Office determines suitability for work on the contract based upon the results of the criminal history check.

7.1.9 Supplemental Security Requirements. Powerhouses, security badging, and security monitoring areas are subject to additional security requirements, including those in NERC CIP-004, Personnel and Training. The following additional requirements apply where unescorted access to any of these areas is required.

Documents specified below shall be submitted along with the Project approved access request forms, not less than one week before the date when access is required. If unescorted access to these areas is required, the access request will not be processed until all required documentation has been provided.

7.1.9.1 For contracts extending beyond 7 years, the criminal history check shall be updated at least once every 7 years for personnel requiring unescorted access to Powerhouses or other areas subject to NERC CIP regulations. All costs associated with obtaining updated checks shall be at the expense of the contractor.

7.1.9.2 NERC Critical Infrastructure Protection (CIP) Training. Prior to being authorized for unescorted access, and annually thereafter, each person requiring unescorted access to the Powerhouse or to designated security areas shall review the Government-provided NERC CIP training material and shall complete the quiz with a passing score of not less than 70%. The Project RCC will provide the training, curriculum, and materials. Costs associated with the execution of this training shall be at the expense of the contractor.

7.1.9.3 Quarterly NERC CIP Security Awareness Program. The Project maintains a quarterly awareness program for personnel requiring unescorted access to areas subject to NERC CIP regulations. Awareness materials will be furnished by the Project RCC and shall be distributed to Contractor personnel by the Contractor.

Costs associated with the distribution of the security awareness documents shall be at the expense of the Contractor.

7.1.10 Return of Government Provided Security Items.

a. Contractor personnel who are not assigned as emergency response call out status shall return their security items to the Project security office for safekeeping when offsite, if anticipated that the personnel will be gone from the site for greater than a week.

b. Contractor shall notify the Project security office, and RCC immediately in the event of a termination for cause, reassignment, or a lost or stolen security item. This action shall also be reported to the COR.

c. Within 24 hours of personnel changes or the release of any employee (notification to COR will be made of any personnel changes or release), and within seven days of the end of construction completion or termination of Contract, Contractor shall collect and return all Government-prescribed cards/keys to the Project Security Office. Failure to return any Government-prescribed cards or keys will result in a $1,000 per item charge to the Contractor and may delay final payment. These fees will be deducted from the Contractor's monthly payment at no additional cost to the Government.

7.1.11 Use of Private Vehicles. Private vehicles of the Contractor and its employees shall enter and leave the project as directed. Restrict parking to authorized areas.

7.1.12 The Dalles Project Security Procedures.

a. Vehicle Gates: After passing through any gate that is locked and unattended, all personnel are required to wait for the gate to close before proceeding, and to notify the Control Room if the gate fails to close.

b. Arrangement and scheduling of working hours and crews must be coordinated through the KO with the Project Staff. The working hours of the Project Staff are Mondays through Thursdays from 6:30 a.m. until

5:00 p.m. Fridays are non-working days. Working hours that extend past 5:00 p.m. weekdays or on weekends and holidays must be coordinated through the COR and approved by the Project Staff. Submit the intended working hours of staff on site to the COR, 7 days prior to the Post-Award Conference, and identify any employees working in any capacity in accordance with the subparagraph entitled Identification of Employees. Contractor personnel shall check in with The Dalles Lock and Dam control room upon arrival and pick up their key and pager. Contractor personnel shall also check out with The Dalles Lock and Dam control room prior to departing the site.

c. Security of the Contractor's property and items furnished under this Contract, until the Government accepts items, is the Contractor's responsibility whether stored inside or outside.

d. All Contractor personnel, subcontractor personnel, suppliers, etc. shall comply with the Project's security policies.

i. The Contractor shall escort all deliveries from the guard gate to the delivery site and back. For all deliveries going to either Powerhouse, the driver shall obtain an Escorted Visitor badge, and the escort shall be a person who is authorized for unescorted Powerhouse access.

ii. Salespersons, personnel seeking employment, personal visitors, children, and pets are not authorized to enter non-public areas of the Project.

7.1.13 Facility Access – Proximity Cards. The US Army Corps of Engineers is mandated to comply with federal site access requirements. Proximity cards are used for site access. Proximity (prox) cards are acquired, utilized, and returned to the Government through the following process:

a. Proximity Card Issuance. Issuance is dependent on completion of applicable trainings, check clearance, and fulfillment of local site access requirements. Upon award, COR will provide instructions for obtaining site access. State or federally issued photo ID is required to be brought to the appointment and must be Real ID compliant.

b. Escort Requirements. Contractor personnel not cleared for authorized unescorted access to the

Powerhouse, with approval of the OPM or…