Attachment_C.pdf

Performance Work Statement for

Water Management Data Display

U.S. Army Corps of Engineers, Portland District Reservoir Regulation and Water Quality Section

1.0 General

The Contractor, as an independent Contractor and not as an agent of the Government shall, in accordance with the terms and conditions more particularly set forth below, furnish all labor, management, facilities, supplies, equipment and materials as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property, supplies and/or services. During prosecution of the work, the Contractor shall provide adequate professional supervision and quality control to assure the accuracy, quality, completeness, and progress of work.

The Contractor shall perform to the standards in this task order necessary to carry out the following data display tasks.

2.0 Definitions

Throughout this performance work statement these terms are defined as follows:

Acceptable Quality Level (AQL): Acceptable Quality Level equals the performance standards listed in 5.0, Performance Standards and Requirements, and as summarized in 6.0, Performance Requirements Summary. The Contractor must re-perform all unsatisfactory work unless excused by the Quality Assurance Evaluator.

Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the Contractor as observed by the Quality Assurance Evaluator.

Contracting Officer (KO): The Government employee who is authorized to enter into, administer, and/or terminate contracts, and make related determinations and findings. Only a warranted Contracting Officer, acting within their delegated limits, has the authority to issue modifications or otherwise change the terms and conditions of this contract. If an individual other than the Contracting Officer attempts to make changes to the terms and conditions of this contract the Contractor shall not proceed with the change and shall immediately notify the Contracting Officer.

Contracting Officers Representative (COR): The Government employee who has been authorized in writing as the KO’s representative, acting within the limits of their authority. The COR may not make changes to the terms and conditions of this contract.

Quality Assurance Evaluator (QAE): The Government employees responsible for checking Contractor performance.

ACE-IT: Army Corps of Engineers Information Technology group. ACE-IT maintains the computer and information systems of the Corps of Engineers.

API: Application Programming Interface. This is a set of functions or commands that allow an application to interact with a particular database, application, software libraries, or system.

Aquarius: Software developed and supported by Aquatic Informatics that manages water management data and allows the user to correct, quality control, and perform analysis on time-series data.

Aquatic Informatics: A company that specializes in software solutions addressing critical water data management and analysis challenges.

AT Commands: AT commands are associated with modem communication and stands for “Attention”.

Modem commands are preceded with “AT” which grabs the attention needed to initiate and complete the communication via the modem.

CCP: Corps Computational Processor. The government owned software module provides the means to perform computations and transformations on data coming into a specified database.

Contrail: A product by OneRain, Inc. that provides a means to acquire and monitor data collection systems.

COR: Contracting Officer Representative.

CradlePoint: Configurable hardware used to provide access to select systems and sites in a secure manner.

CWMS: The U.S. Army Corps of Engineers Water Management System that has been developed at the Corps Hydrologic Engineering Center in Davis, CA.

DataHub: A Corps Portland District service used to acquire needed data from various sources and distribute data to needed systems, databases, and products.

DECODES: Government software used to decode acquired data.

DoD: The Department of Defense.

ENG: Engineering.

GOES: Geostationary Operational Environmental Satellite. Operated by the United States National Environmental Satellite, Data, and Information Service (NESDIS) under NOAA, these satellites provide the means to acquire environmental data. The data from these satellites support weather forecasting, severe storm tracking, and meteorologic and hydrologic operations and research.

HEC: The U.S. Army Corps of Engineers Hydrologic Engineering Center in Davis, CA.

KO: Contracting Officer.

LRGS: Local Readout Ground Station. Government software used to receive data from GOES satellite and other data sources. Data received through the LRGS is usually processed through the DECODES module.

NTP: Notice to proceed. When the Contractor receives this message from the KO then the Contractor can commence work related to the contract/task order.

OpenDCS: Government software package that contains modules for receiving, decoding, and performing computations and transformations on the data. The modules contained in OpenDCS include LRGS, DECODES, and the Corps Computational Processor (CCP).

POC: Point of contact.

PRS: Performance Requirements Summary. The summary is used to determine if the Contractor meets the performance standards of the contract, as well as provides guidelines for how and when surveillance will be performed.

QASP: Quality Control Surveillance Plan. The Contractor uses the QASP to guide and document the implementation of the required management and quality control actions to achieve the specified results.

QCP: Quality Control Plan. A management plan for producing a quality product or service, on schedule and within budget.

RTU: Remote transmission unit used to collect data from field sensors and then transmit the data back to a central database.

U.S.: United States.

Water Quality Module: The Water Management Water Quality Module stores, analyses, and displays water quality field sample data. The data system is for a local Corps office, normally a District or Division office.

3.0 Government Will Furnish

3.1 System Architecture and Processes Information

The Government will provide information per the Contractor’s request regarding the architecture and processes of the Water Management data systems so methods and procedures will be developed according to the framework in existence.

3.2 Equipment And Supplies

The Government will provide a government computer and workspace at USACE Portland District’s office located at 333 SW 1st Ave, Portland, OR 97204, which shall only be used for accessing the USACE network to complete work for this task order.

3.3 Dependent Work

Where there are dependencies with regard to other IT systems and software products, the Government will coordinate with the appropriate entity. This includes, but is not limited to, the Corps Hydrologic Engineering Center, ACE-IT, and Aquatic Informatics. The Government will provide the resources necessary to establish environments and products that will facilitate a successful solution. If an environment or product cannot be established or altered to accommodate a particular solution then modifications to the implementation of that solution will be discussed and implemented.

4.0 Contractor Shall Furnish

The Contractor shall furnish all labor, offsite equipment and materials necessary to perform required services under this task order and comply with all local, state, and federal regulations during the performance of services.

5.0 Performance Standards and Requirements

This “Standard” covers the requirements for Water Management Data Display. The purpose of the Standard established in this PWS is to ensure that activities occur in accordance with the Standard.

5.2 Project Overview.

Water Management has the need to display water quantity and water quality data in web interfaces. The general layout of pages already exists. This effort may involve modification of current web pages and the addition of new web pages. The content of the web pages need to be updated based on feedback provided by the users and documented in the items below. The Contractor will provide the temporary services needed to correctly display water management data and information in a web environment.

All software source code, configurations, and reports developed and/or produced for this task will become the property of the U.S. Government. Any hardware that would need to be procured for these efforts will be provided by the U.S. Government and therefore will remain the property of the U.S. Government. All processes and procedures along with any associated documentation developed and/or produced for this task will become the property of the U.S. Government.

5.3 Project Objectives.

Objectives under this task order are intended to provide USACE with working web pages displaying information sourced from the Water Management data systems and other sources. Web pages can be of a static or dynamic nature.

5.4 Tasks.

All efforts conducted for these tasks need to function properly when displayed in either Internet Explorer or Mozilla FireFox.

Since there are a number of different types of products and documentation to be submitted by the Contractor, the Contractor and Corps technical POC will discuss various formats and the Corps technical POC will determine the standard format for each of products and associated documentation. Common formats that will be considered include Adobe PDF format, PowerPoint, Word, Excel, Visio, and general text file.

Computer code, applications, and other electronic products along with documentation describing their content and use will be placed on Corps Water Management servers and the Corps technical POC shall be notified by the Contractor as to the location. Documentation on processes, methods, design concepts, plans, and specifications will also be submitted in electronic format.

The Contractor shall complete monthly progress reports during the task order period of performance and submit to the COR no later than the 10th of the month following services rendered. The progress report is used to provide an overview of work performed over the preceding month broken down by service task. If no work has been performed since the previous report, state why and estimate when work is expected to resume. In addition to a status update, the Contractor shall identify the following:

• Any potential issues or concerns;

• Services that may potentially require a revision to the PWS;

• Changes to personnel other than those previously accepted under the task order.

Any deviations from this approach shall be coordinated with USACE POC(s). In addition to submission of progress reports, the Contractor shall be prepared to provide an oral summary of results to the USACE POC and others as requested by the USACE.

The Contractor shall provide the following services under this task order:

5.4.1 Task 1. Familiarization with Water Management data systems and the interfaces between data systems and web display This task involves a technical review of the Water Management data system architecture, familiarization with Water management data, review of system architecture with regard to publishing web pages to the public and web page standards.

5.4.2 Task 2. Implement minor web page edits

This task involves making minor editorial modifications to no more than fifteen (15) webpages which are approximately two screens long.

5.4.3 Task 3. Embedded Links

Modify references and file links to external resources embedded in the web pages so that the links in the web page function properly on the main web server and the secondary web server. Assure all embedded links are valid and correctly link to the labelled information.

5.4.4 Task 4. Create web pages

This task involves the creation of twenty (20) web pages to display additional information where the information to be displayed is contained in a pdf or html page. The new pages may require tables, images, graphics, navigation aids and/or text.

5.4.5 Task 5. Web Page Refresh

Investigate methods of updating and refreshing information displayed on pages.

5.4.6 Tasks 6. Update satellite image display

Modify current satellite image display pages to address textual changes as well as correcting image referencing and the automatic display of the most current image available from source.

5.5 Deliverables Schedule

PWS

Paragraph

Milestone or Deliverable Delivery Date*

Para. 5.4 Progress reports Due by the 10th of every month following services rendered.

Para. 5.4.1 Familiarization with Water Management data systems and the interfaces between data systems and web display – completed.

May 12, 2017

Para. 5.4.2 Implement minor web page edits completed June 3, 2017 Para. 5.4.3 Embedded Links Completed July 14, 2017

Para. 5.4.4 Create web pages completed August 3, 2017 Para. 5.4.5 Web Page Refresh completed August 20, 2017

Para. 5.4.6 Update satellite image display completed September 1, 2017

5.6 Use and Release of Information

The information, data, computer code, applications, products, designs, plans, and specifications developed, gathered, assembled, and reproduced by the Contractor or subcontractors, or their associates, in fulfillment of the task order requirements as defined in or related to this PWS, will become the complete property of the Government. Therefore, the Contractor shall not use the information for any purposes at any time without the written consent of the KO.

5.7 Conflicts of Interest

The Contractor, its consultants, its subcontractors, or its associates, shall not undertake any activities that conflict, or may appear to conflict, with implementation of this task order. The Contractor shall bring to the USACE attention any potential activities that may conflict, or may appear to conflict, with this task order for discussion and resolution with the USACE. The USACE shall in no way be responsible for reimbursement of the Contractors costs associated with activities that conflict, or appear to conflict, with implementing this task order or are otherwise contrary to the terms and conditions of this task order.

5.8 Workflow Management

The Contractor shall provide product management and coordination for work tasks during production of this task order. The Contractor shall assign a Project Manager (PM) to act as a primary POC. The PM shall be responsible for the coordination of work developed under this task order. Within three calendar days of task order award, the Contractor shall advise the USACE’s COR in writing of the individual so designated.

The Contractor shall be responsible for the professional and technical competence of the personnel it assigns to perform the obligations under the task order. Changes to personnel assigned to this task order shall not occur without prior notification to the Government. Replacement of personnel shall be carried out as quickly as possible, and in a manner that shall not adversely affect the performance obligations under the task order.

6.0 Performance Requirements Summary

It is intended to ensure that the Government receives the services for which it contracted. The Government will only pay for services received. The Performance Requirement Summary (PRS) determines if the Contractor meets the performance standards of the contract, as well as provides guidelines for how and when surveillance will be performed. It ensures timeliness, effectiveness, and that the Contractor is delivering the results specified in the contract. Government contract quality assurance will be performed at such times and/or places as may be necessary to determine the services conform to contract requirements.

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable quality levels (AQL) of service required for each requirement. These thresholds are critical to mission success.

6.1 Performance Requirements Summary Table

These are the criteria against which the performance will be evaluated. Work shall be considered not to have been performed when any one of the following conditions exists in accordance to the Quality Assurance Surveillance Plan.

PERFORMANCE REQUIREMENTS SUMMARY TABLE

Required Services

Performance Standards

Acceptable Quality Levels

Methods of Surveillance

Validated Complaints

Task 1 - Familiarization with Water Management data systems and the interfaces between data systems and web display

[PWS paragraph 5.4.1]

Gain a working knowledge of current systems.

Contractor demonstration of working knowledge of current systems.

100% COR

Inspection

1 per task order

6.2 Non-compliance

The COR will notify the Contracting Officer of less than acceptable performance. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with the contact requirements, at no increase in contract amount.

When the defect(s) in services cannot be corrected by re-performance, the Government may:

• Require the Contractor to take necessary action to ensure future performance conforms to contract requirements;

• Reduce the contract price to reflect the reduced value of the services performed; or

• If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

- By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service;

- Issue Cure Notice;

- Terminate the contract for Government convenience; or

- Terminate the contract for cause.

Task 2 - Implement minor web page edits

[PWS paragraph 5.4.2]

All identified web pages are edited to reflect specified changes.

Work completed by June 3, 2017. 100% COR

Inspection 1 per task order

Task 3 - Embedded Links

[PWS paragraph 5.4.3]

All identified links are edited to direct the link to the appropriate destination.

Work completed by July 14, 2017. 100% COR

Inspection 1 per task order

Task 4 - Create web pages

[PWS paragraph 5.4.4]

Create 20 web pages containing the identified content.

Work completed by August 3, 2017.

100% COR

Inspection

1 per task order

Task 5 - Web Page Refresh

[PWS paragraph 5.4.5]

Content on web pages is refreshed.

Work completed by August 20, 2017.

100% COR

Inspection

1 per task order

Tasks 6 - Update satellite image display

[PWS paragraph 5.4.6]

Satellite imagery is displayed according to USACE specifications.

Work completed by Sept 1, 2017. 100% COR

Inspection 1 per task order

6.3 Surveillance

Periodic inspection, 100% inspection and processing of complaints received from project personnel or stakeholders will serve as the surveillance methods under this contract. If the COR discovers deficiencies and/or receives complaints, the COR will pass them on to the Contractor's Quality Control Inspector (QCI) for correction.

6.4 Quality Control

The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify and prevent defective services.

6.5 Quality Assurance

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with performance standards detailed in the Performance Requirements Summary. The QASP defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

6.6 Correction of Non-Performance of Work

Contractor shall employ an adequate quantity of personnel to insure that any area found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, during the first business day after noncompliance has been observed by or reported to and verified by the COR.

6.7 Damages Caused by the Contractor

Contractor shall be held accountable and liable to the Government for any damages to government facilities, fixtures, furnishings, equipment, or grounds caused by the Contractors or their employees.

7.0 Security Requirements

The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. All personnel assigned to this task order must comply with the Security Requirements found in the IDIQ Scope of Work.

8.0 Government Points of Contact and Invoicing

8.1 Points of Contact

Name Title Phone Number E-Mail Sue Jones Contracting Officer 503-808-4632 Sue.Jones@usace.army.mil Eric Oldenkamp Contract Specialist 503-808-4617 Eric.J.Oldenkamp@usace.army.mil

Identified at Award Contracting Officer’s Representative

Identified at Award Identified at Award

Identified at Award Technical Point of Contact

Identified at Award Identified at Award

8.2 Invoicing

Submit invoices to:

Original to:

U.S. Army, COE, Finance Center Attn: CEFC-AO-P 5720 Integrity Drive Millington, TN 38054-5005

And

One electronic copy to:

Identified at Award mailto:Sue.Jones@usace.army.mil mailto:Eric.J.Oldenkamp@usace.army.mil