A.07.24_Solicitation_Amendment_W9127N-16-R-0061_A0001.pdf

SEE SCHEDULE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See summary below. The Offer must acknowledge receipt of the modification by returning a signed copy with the RFP by the Offer due date and time stated in Block 8. No other changes are made or implied.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 90

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 21-Oct-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9127N-16-R-0061

X 9B. DATED (SEE ITEM 11)

29-Sep-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Oct-2016

CODE

USACE PORTLAND DISTRICT

333 SW 1ST AVE

PORTLAND OR 97204-3440

W9127N 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9127N-16-R-0061

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

The following changes have been made to the RFP.

Section C, Performance Work Statement Section V, Paragraphs 5.2 Contract Management Supervisor (CMS), and Paragraph 5.10 Position Performance Summation:

- Paragraph 5.2 has been modified to include the following sentence in blue.

The CMS shall have an alternate designated that meets the requirements above. Either the CMS or alternate shall be able to report to the LCR sites within two (2) hours under normal conditions.

The CMS does not need to be on-site 24 hours a day, seven (7) days a week; the CMS need to be reachable, available, and be able to execute the required oversight as stated above within the two

(2) hour period.

- Paragraph 5.10, the following table has been modified. Changes are reflected in blue within the table.

CMS has been annotated within the table to reflect the distinction that the CMS needs to be available 24/7, but not necessarily on-site.

Shift Lead was also removed from the table as any licensed position can be a shift lead that meets the requirements as an armed guard. There was no additional change made to the position of a shift lead.

Section L: Instructions, Conditions and Notices to Bidders:

- Paragraph 2.4, Page Limitations. The following paragraph has been modified.

From:

Page limitation shall be 50 pages from the technical proposal.

To:

Page limitation shall be 50 pages for the technical proposal, with exclusion of submission documents for Factor 2, Past Performance. PPQ's and CPARS page submissions shall not be included against the 50 page limitation within an Offerors technical proposal page limitation.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT FOR

SECURITY GUARD SERVICES FOR

THE LOWER COLUMBIA RIVER BASIN PROJECTS:

BONNEVILLE DAM, THE DALLES DAM, AND THE JOHN DAY DAM

TABLE OF CONTENTS

1.0 GENERAL INFORMATION

2.0 DEFINITIONS SECTION III

3.0 THE REQUIREMENTS; GOVERNMENT:

4.0 THE REQUIREMENTS; CONTRACTOR:

5.0 PERFORMANCE STANDARDS AND GUIDELINE REQUIREMENTS

6.0 TRAINING

7.0 SUBMITTALS PRIOR TO COMMENCEMENT OF SERVICES

8.0 CONDUCT

9.0 WORK SCHEDULE

10.0 PERFORMANCE REQUIREMENTS SUMMARY

11.0 SECURITY

12.0 SAFETY

13.0 GENERAL

14.0 ATTACHMENTS

ATTACHMENTS

A. Contractor Discrepancy Report B. Activity Hazard Analysis Form C. Site Specific Instructions: Bonneville Lock and Dam.

D. Site Specific Instructions: The Dalles Lock and Dam.

E. Site Specific Instructions: John Day Lock and Dam.

F. NWP Radio Memorandum of Understanding (MOU) G. Regulatory H. Current NWP CCIR Policy Memo I. USACE Regulation 25-1-111

SECTION I

1.0 GENERAL INFORMATION

US Army Corps of Engineers, Portland District is soliciting for security guard services for the Lower Columbia River Projects; to include Bonneville Dam, The Dalles Dam, and John Day Dam. The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform armed and unarmed security guard services as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in the contract and comply with all local, state, and federal regulations during the services performed.

This firm fixed priced, commercial, performance based, non-personal services contract is for a base plus two (2) option years to be exercised at the Government’s discretion. The period of performance for the base year will be from 4 January 2017 through 3 January 2018. The following option year period of performances are outlined within the delivery/performance schedule of this requirement.

For the initial transition period, the awarded contractor shall work with the incumbent contractor and the government in a partnering fashion to the maximum extent practicable in accordance within the Federal Acquisition Regulations (FAR) Clause 52.222-17, Nondispalacement of Qualified Workers.

SECTION II

2.0 DEFINITIONS

Throughout this PWS terms are defined as follows:

ACE-IT. The U.S. Army Corps of Engineers Information Technology contractor. The staffing section that must be contacted, in advance, for computer/network access.

Activity Hazards Analysis (AHA). A documented process by which the steps (procedures) required to accomplish a work activity are outlined, the actual or potential hazards of each step are identified, and measures for the elimination or control of those hazards are developed.

Army Regulation (AR). A United States Army Regulation. Attachment F of this document for Army Regulations applicable to this contract. http://www.apd.army.mil/ProductMaps/Administrative/ArmyRegulation.aspx

Commanders Critical Incident Report (CCIR). See Attachment G for current CCIR policy. Types of Critical Incidents for which the Corps must follow-up on immediately with our District staff.

Common Access Card (CAC): A smart card that serves as the standard identification for active duty military personnel, Selected Reserve, United States Department of Defense (DoD) civilian employees, and eligible contractor personnel. The CAC is also used to provide access to Government computers

Contracting Officer (KO): The Government employee who is authorized to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officer’s Representative (COR): An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement (DFARS) and authorized in writing by the contracting officer to perform specific technical or administrative functions. The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract.

Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the contractor as observed by the Quality Assurance Evaluator (QAE) or COR.

Contract Manager/Supervisor (CMS). Within the context of this PWS, CMS refers to the Contractor’s person with overall management responsibility for this contract. The CMS shall be the Contractor’s primary point of contact between the Contracting Officer and the CORs. However the CMS may also be supervisory with the responsibility for day to day administration of this contract. The CMS shall serve as the direct interface between the Contractor and the CORs for issues concerning Guard performance and contract compliance, and shall have full authority to respond to local issues including but not limited to conduct, personnel, and equipment.

Daily Activity Reports (DARs). A guard’s daily log of activity while on duty. Required for all guards at all posts on all shifts.

Federal Acquisition Regulation (FAR): The Federal Acquisition Regulation (FAR), 48 CFR Chapter 1, is the principal set of rules in the Federal Acquisition Regulation System. The FAR System governs the "acquisition process" by which the federal government purchases (acquires) goods and services.

Force Protection Condition (FPCON): FPCON is the Department of Defense (DOD)-approved system standardizing DOD’s identification of and recommended preventive actions and responses to terrorist threats against U.S. personnel and facilities. The system is the principal means for the commander to apply operational decisions to protect against terrorism and to provide facilitates coordination among DOD Components and support for antiterrorism activities. Increased threat levels may require additional Guards and resources. Should the FPCON change, the Contractor shall be notified by the Contracting Officer or their representative as necessary.

For Official Use Only (FOUO): Government equipment and documents labeled or designated FOUO are For Official Use Only, and are subject to restrictions on access, use, distribution, and disposal.

Guards: As used in this document, “guards” refers to all members of the security guard force. Armed Guard, Alarm Monitoring Guard, Powerhouse Roving Guard, Roving Guard, and Unarmed Guard refer to specific positions on the Security Force.

Hazardous Energy Control Program (HECP): A Hazardous Energy Control Program (HECP, also known as Lockout/Tag out) outlines specific actions and procedures to address and control hazardous energy during servicing and maintenance of machinery and equipment. Personnel who may enter areas where HECP measures are applied are required to be trained on the purpose and function of the program, and safety practices to be observed.

Incident Reports (IR’s). The written report from a guard detailing something that is not the ‘norm’ that happens during a shift. IR’s fall into three categories: CCIR, Powerhouse/NERC and non-critical. All guards on all shifts at all posts may be required to submit IR’s.

Lower Columbia River (LCR): The project locations; Bonneville Dam, The Dalles Dam, and John Day Dam.

North American Electric Reliability Corporation - Critical Infrastructure Protection (NERC CIP): NERC has established regulations for CIP for assets affecting the Bulk Electric System. These regulations are collectively referenced as NERC CIP. The Powerhouses, badge issuing stations, and alarm monitoring stations at the three LCR facilities are subject to NERC CIP regulations.

Official Report. The final version of a required report. May be the Initial report or may be a follow-up or corrected report to the Initial report.

Physical Access Control System (PACS): An Electronic Security System that provides access control, alerts, notifications, and event logging for protection of physical security perimeters. In the context of this document, PACS refers to the network hardware and software, exclusive of locally mounted hardware or devices at the physical security perimeter.

Quality Assurance Evaluator (QAE): The Government employees responsible for checking Contractor performance.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the methodology to be used by the Corps for surveillance of Contractor performance.

Random Anti-Terrorism Measure (RAM): Actions taken to present a site specific fluid defensive posture without a set pattern, either in terms of measures selected, time, place, or other variables with the application of deception to present a robust, highly visible, unpredictable portrayal of security measures.

Shift Lead. Shift Lead refers to the Contractor’s lead guard on each shift, at each dam, who is responsible for minor management responsibilities that arise during a shift.

SECTION III

3.0 THE REQUIREMENTS; GOVERNMENT:

The Government shall furnish without cost to the Contractor the normal amounts of utilities, except for telephone service, to be used only in connection with the performance of the work.

Government furnished materials shall include but are not limited to:

- Hard keys

- Identification/access cards

- Telephones (FOUO)

- Restroom facilities

- Guard post(s)

- Computer workstations for badge stations and alarm monitoring stations (FOUO)

- Training materials identified in the Training Summary

- Monthly RAM schedule and reporting form

3.1 Bonneville. Government furnished materials at Bonneville shall include:

- Desks, chairs, and landline telephones for the OR and WA guard shacks, the Bonneville Security Office, and for the Alarm Monitoring Station (when in use).

- Any computers or printers required by the Government for the Bonneville Security Office, will be supplied and are FOUO.

- Copiers will be available FOUO.

- Shredders will be available FOUO.

- Internet access will NOT be supplied.

- Fax machines are not available at Bonneville.

3.2 The Dalles. Government furnished materials at The Dalles shall include:

- Desk, chair, and landline telephone for the Oregon guard shack.

- Desk, chair, and landline telephone for the Washington guard shack (when in use)

- Any computers or printers required by the Government for alarm monitoring will be supplied and are

FOUO.

- Copiers and fax machines will be available FOUO.

3.3 John Day. Government furnished materials at John Day shall include:

- Desk, chair, and landline telephone for the Alarm Monitoring Station.

- Chairs and landline telephones for the Oregon and Washington guard shacks.

- Any computers or printers required by the Government for alarm monitoring will be supplied and are

FOUO.

- Copiers and fax machines will be available FOUO.

Identification Access Cards/Keys.

All identification/access cards and keys provided by the Government shall be returned within 24 hours if/when a guard is reassigned, terminated, or resigns and within 12 hours of completion or termination of the contract.

Common Access Card (CAC). Each Guard assigned to the Bonneville Security Office shall be required to obtain a Contractor CAC for accessing Government computers. Obtaining a CAC may require additional background checks from the Office of Personnel Management (OPM). These cards are the property of the Government and must be returned upon request. The CAC must be protected from unauthorized use, damage, and theft. The CAC shall not be displayed away from the official duty station or left visible in a vehicle. All CAC holders are responsible for logging in to their USACE accounts at least once every 28 days. Failure to log in will cause the accounts to be suspended and will require reactivation by ACE-IT.

SECTION IV

4.0 THE REQUIREMENTS; CONTRACTOR:

The Contractor shall provide all materials necessary for meeting the requirements established in this with the exception of those items provided by the Government.

Equipment:

4. 1 Contractor shall provide an equipment list (make, brand, and model) for approval 20 days prior to commencement of services. Any changes to the equipment list throughout the period of this contract shall be submitted and approved by the COR prior to the acquisition and change of equipment.

The Contractor shall supply all equipment necessary for armed and unarmed security personnel to carry out the duties as described in this contract, as described below. Should any of the equipment listed below not be used for the next consecutive shift, then equipment shall be stored per AR 190-11 and AR 190-51.

4.2 Standard Personal Protective Equipment (PPE) for each Armed Guard:

1. Safety Boots (black), compliant with ASTM F 2413-11

2. Hardhat compliant with ANSI Z89.1-2014, with “Security” visibly displayed

3. Reflective vest with “Security” visibly displayed

4. One set of hearing protection

5. One set of black leather gloves

4.3 Required equipment for each Armed Guard:

1. One (1) Duty belt equipped with belt keepers, holster, ammunition pouch, radio holder, handcuff pouch, and OC spray holster. All components of the duty belt shall be compatible with and of adequate size to accommodate the equipment the Armed Guards will carry.

2. One (1) Ballistic-resistant personal body armor -, NIJ Standard 0101.06, Level-IIIA

3. Two (2) flashlights (one carried by the guard, and one at the post)

4. One (1) set of handcuffs with double lock capability, with a handcuff key

5. One (1) oleoresin capsicum (OC) aerosol dispenser

6. Batteries for radios, pagers, cell phones and flashlights

7. Three (3) loaded magazines

8. One (1) Asp/Baton

4.4 Required equipment for Armed Guard positions. For each position (duty station) requiring the following, these items may be passed between shifts at a duty station as long as all armed on-duty Guards have them.

1. One portable radio

2. One firearm

3. One pair binoculars for each gate house and for each patrol vehicle

4. Footwear traction device/system. For local conditions in the Columbia River Gorge, styles with small spikes are more effective than those with coils.

4.5 Firearms:

The Contractor shall ensure that all Armed Guards are equipped with common police or military type semi-automatic handguns of 9mm, .357, .40, or .45 calibers Ammunition that meets or exceeds police standard hollow point specifications.

In accordance with AR-190-56, section 6-14, weapons used by the guards shall be company owned and issued. Use of private (individually owned) weapons while performing assigned duties shall not be permitted.

The contractor shall provide at one handgun for each Armed Guard position. All weapons shall be the same make and model. Weapons shall have fixed sights. Guards shall carry handguns in a level III retention holster located on the Guard’s belt. Contractor shall provide the COR an inventory list of weapons to be used under this contract, including serial numbers, prior to commencement of the contract. Contractor shall provide ammunition, which shall meet or exceed police standard hollow point specifications.

Contractor shall inspect ammunition semi-annually for serviceability, and shall replace ammunition as needed to maintain safe operational readiness. Contractor shall provide a report of inspection to the COR within five (5) working days after completion of each semi-annual inspection. All weapons shall be maintained in accordance with the manufacturer’s safe maintenance recommendations.

Guards shall qualify on the company-provided weapons that will be used for this contract.

The contractor shall provide clearing barrels for any area in which weapon exchanges or shift changes take place.The Contractor shall provide secure storage of all Contractor-furnished weapons and ammunition in accordance with AR 190-11.

4.6 Uniforms: The Contractor shall provide the appropriate uniform that meets the standards within AR 190-56. Uniforms shall display a clearly discernible prime contractor insignia and nametag, shall be personally fitted for each guard, and shall be sized for the Level-IIIA body armor to be worn under the uniform shirt unless otherwise mutually agreeable by the COR and the contractor. The Contractor shall provide the appropriate seasonal clothing to match the climate of the LCR sites. Weather/temperatures can vary widely from wind chill, sustained wind speeds over 50 mph are not uncommon, with higher gust speeds. Temperatures may range from the low of 20 degrees, to the high of 118 degrees. The Contractor shall be responsible for maintenance, repair, and replacement of uniforms as needed to maintain a professional appearance.

4.7 Vehicles:

The contractor shall provide enough vehicles to provide the services as described within the services of this PWS to meet the performance requirements within the Performance Requirement Summary (PRS) for all locations within the LCR.

A vehicle licensed for travel on public roads shall be provided for each Roving Guard position during the entirety of the shift. Electric vehicles are not permissible as contractor vehicles.

Vehicles shall be in serviceable condition at all times, including appropriate tires, fluids, and mechanical parts.

Contractor shall establish contingency plans for providing replacements when vehicles are unavailable due to maintenance or repairs.

Each vehicle shall be properly marked with the awarded contractor name and/or insignia and function (i.e.

“Contractor Name, Security”).

4.8 Fuel. Roving Guard vehicles are in nearly continuous use. The Contractor shall provide adequate fuel for vehicles or a source of currency for fuel purchases (i.e. credit card or gas money). The Contractor shall include all vehicle-related costs under the daily rate for the services of Armed and/or Unarmed Guards. The Government shall not incur any additional costs for vehicles or for any other mode of transportation for mobile patrols under this contract to include bridge tickets, fuel, repairs, etc.

Each vehicle shall be equipped with:

- Appropriate winter traction devices (either chains/cables, studded tires, or DOT-approved mud & snow tires) during winter weather

- Cellular phone

- Multipurpose fire extinguisher

- Flashlight

- Class A Type II first aid kit

- Emergency flares or equivalent

- Spotlight

- Minimum of three orange safety cones.

4.9 On Site Communications:

Communications devices provided for use under this contract shall be used For Official Use Only (FOUO).

4.10 Radios:

The Contractor shall provide radios which are equivalent to and compatible with equipment currently in use within the LCR area of operation (Motorola XTS 1500). Equipment acquisition shall be coordinated with the local Dams in accordance with the Information Management Radio/Satellite Transmission Systems and Frequency Management Policy Memorandum. Specific site channel and frequency information shall be provided to Contractor upon award.

Public Marine Channel 14 for Navigation traffic is also recommended. The Contractor shall sign a government provided Memorandum of Understanding (MOU) with USACE prior to the use of the USACE frequencies. The COR shall provide the MOU at the pre-work meeting.

Unless otherwise specified by the COR, the Contractor shall provide all equipment necessary for the radios to be operational. One functional radio shall be provided for each guard position, including the Contract Management Supervisor (CMS) positions. Radios may be passed between shifts. Exception: The Bonneville Security Office has a Government supplied base-station radio.

4.11 Pagers:

Each Contractor employee who performs work on-site at John Day or The Dalles Dam shall wear a pager that is fully compatible with the Project's message/transmitting and programming system (Turn-Key Technologies' TTI Ovation 3 Pager Receiver, Frequency 173.4875MHz). This mandatory safety requirement allows emergency notification of all persons within the Powerhouse and other work areas. No contractor employee shall be allowed to work on-Project without wearing a pager unless specifically so permitted by the COR. In the event of fire or other danger, the Control Room will notify all personnel by pager. Bonneville Dam does not use pagers.

Contractor shall provide one pager for each on-site position, one week prior to commencing work inside the Powerhouse. The government shall program all pagers before site work begins. At the end of the onsite work, the pagers shall become the property of the government. If the pager receivers are lost, not operable, or substantially damaged through use, the Contractor shall, at the Government's discretion, repair or replace the units at the Contractor's cost.

4.12 Ongoing Communications

Cell Phones. Roving Guards shall carry cell phones on their person at all times while on duty. Per Army policy, site policies, and state laws, cell phones shall not be used while operating any vehicle.

Written/Verbal Skills. All guards assigned to this contract shall possess effective written and verbal communication skills, and shall have the ability to write descriptive daily activity logs, incident reports, and other reports and logs.

Required Reports (DARs, IR’s & WLs). Required reports shall be submitted to the CORs or designees at the end of each shift and shall be reviewed by both the Contractor and the COR/designee. Any initial report made verbally is to be followed up with an Official written report.

Daily Reports Daily Activity Reports (DARs). Daily Initial DARs shall be submitted by each guard at the end of each shift and then sent to the COR for review on the morning of the next business day.

Weapons Logs (WLs). Daily Weapons Logs are required for each gate at Bonneville. Initial WLs shall be submitted at the end of each day’s shift at the OR and WA gates and then sent to the COR for review on the morning of the next business day.

As Needed Reports Incident Reports (IRs). Initial CCIR and Powerhouse/NERC Incident Reports shall be provided to the COR within one hour after the incident. For incidents involving the Powerhouses or NERC, the Incident Report shall also be provided with in one hour to the COR and Project RCC. All incidents that are unusual or not typical of the shift shall be reported.

For CCIR Incidents, the initial communication may be verbal, and must be made immediately, with the written report to follow directly after the incidents conclusion. This is due to the Corps reporting requirements.

For Powerhouse or NERC incidents that cannot be resolved, the RCC and or COR shall be notified immediately by phone or email, with a written follow up submitted no later than the end of the shift.

For all non-urgent incidents, written initial reports shall be submitted at the end of each shift for COR review on the morning of the next business day. Verbal reports are not required, but may be used in conjunction with written reports.

Official Reports. If any initial report is followed by an Official (corrected) version of the report, then the Official report is to be provided to the COR no later than 1300 on the following business day after the incident. All Official reports should be marked as both Official and Final.

SECTION V

5.0 PERFORMANCE STANDARDS AND GUIDELINE REQUIREMENTS (ALSO SEE PARAGRAPH

6.0)

Contractor shall provide scheduled Armed Guard services for the duration of the period of performance, as described below, including all Federal Holidays and Presidential/Administrative closings.

5.1 Regulatory Compliance:

The Contractor shall be responsible for compliance with all legal and regulatory requirements pertaining to contracted security guards, including but not limited to federal, state, local, Army, and NERC regulations.

All of the sites covered by this contract have operations in both Oregon and Washington. Each Guard shall meet the regulations of both states for all licensing and training requirements under this contract. Whenever there are conflicts between the requirements, the more stringent regulation shall apply.

For site specific instructions refer to the following Attachments: Attachment C for Bonneville Dam, Attachment D for The Dalles Dam, and Attachment E for John Day Dam.

5.2 Contract Management Supervisor (CMS)

The Contractor shall provide a CMS to provide day-to-day oversight and quality control for all three LCR sites while serving as liaison between the contractor and the government. The CMS shall be certified as a Supervisory Manager with Oregon DPSST. If CMS personnel work at Guard posts, either on a regular basis or as emergency backups, CMS shall also meet all training, licensing, and NERC CIP requirements for the posts where they will be assigned. The CMS shall submit to the COR, at least one week prior to the commencement of services, documentation showing certification as a Supervisory Manager with the DPSST, and any additional certifications required.

The CMS shall be responsible for scheduling staff to include an onsite shift lead per project per shift. Other responsibilities shall include: maintaining regular and frequent communications with the site COR(s) for their assigned site(s); leading conference calls between the Government and the Contractor; and providing all required reports listed within the PWS, inclusive of status of licenses, certifications, and training. The CMS shall also be responsible for ensuring contract compliance, redress of grievances through mediation (if possible), and responding to official requests from the Government.

The CMS shall have an alternate designated that meets the requirements above. Either the CMS or alternate shall be able to report to the LCR sites within two (2) hours under normal conditions. The CMS does not need to be on-site 24 hours a day, seven (7) days a week; the CMS need to be reachable, available, and be able to execute the required oversight as stated above within the two (2) hour period.

5.3 Armed Guards.

Armed Guards shall be provided at all three LCR sites. Typical duties include surveillance and patrol of structures, facilities, roadways; controlling access to secured areas; inspecting vehicles and/or deliveries; assisting and directing visitors; and performing Random Anti-terrorism Measures. Documentation shall be submitted for each individual armed guard demonstrating current certification as an Armed Security Professional with the Oregon DPSST and current licensing as an Armed Private Security Guard with the State of Washington (WSDOL).

Shift Leads The Contractor shall designate one armed guard per shift, per site, to serve as an on-site lead during the shift. The Shift Lead will provide an on-site chain of command and will be responsible for minor management issues arising during the shift. The Shift Leads shall be the Contractor’s primary point of contact between with the COR’s and the Guards on the ground when issues arise during a shift. They shall have the authority to respond to local site issues including but not limited to conduct, personnel, and equipment.

5.4 Gate Guards.

A Gate Guard is an Armed Guard assigned to a main entrance gate. Typical duties include access control, vehicle inspection, and visitor assistance. Gate Guards shall greet arriving vehicles, determine status and destination, check for badging and parking permits where required, check vehicles for weapons, check deliveries, direct buses, supply visitor information, and write daily reports

A minimum of one (1) Gate Guard shall be provided at John Day Dam. A minimum of one (1) Gate Guard shall be provided at The Dalles, primarily assigned to Alarm Monitoring duties.

A minimum of two (2) Gate Guards (one at the Oregon gate, one at the Washington gate) shall be provided at Bonneville Dam from 0600-1800.

5.5 Roving Guards.

A Roving Guard is an Armed Guard assigned to perform mobile patrols by vehicle and/or on foot. Typical duties include vehicle inspections, key card verification, emergency and incident response, door and gate checks, access control, roving patrols, incident response, mitigation, response to alarms based concerns upon guidance from the Alarm Monitoring Guard, and general surveillance. Roving guards also relieve other duty positions for breaks.

Unless engaged in higher priority security activities, a Roving Guard shall continuously patrol the assigned area(s).

When responding to any incident, the Roving Guard shall address security concerns, observe, and report pertinent information to the COR’s, security officials, Park Rangers, Control Room Operators and/or First Responders.

Guards shall act and collaborate with Park Rangers, USACE staff, and emergency personnel.

For the Bonneville Lock and Dam Project only, additional roving guards are required due to the nature of the site.

From 0600 to 1800 each day, a minimum of one (1) Roving Guard shall patrol across the entire Bonneville Project, and shall relieve the Oregon and Washington Gate Guards for their breaks. From 1800 to 0600 each night, a minimum of two (2) Roving Guards shall coordinate their patrols to provide complete coverage of the Bonneville Project.

5.6 Powerhouse Roving Guards

The Powerhouse Roving Guard shall meet all requirements of NERC CIP-004 for cyber access to Critical Cyber Assets, and shall obtain local Project authorization for that access.

Bonneville Dam does not require Powerhouse Roving Guards at this time

At John Day Dam only, one Powerhouse Roving Guard shall be provided Monday through Friday, 16 hours per day, to investigate potential security incidents and to secure the Powerhouse in compliance with Army and NERC regulations. Typical duties include vehicle inspections, access control, roving patrols, responding to alarms based upon guidance from the Alarm Monitoring Guard, incident response, mitigation, and general surveillance. The Powerhouse Roving Guard shall provide relief for other guard posts, as required. Therefore, the Powerhouse Roving Guard shall meet all requirements of NERC CIP-004 for cyber access to Critical Cyber Assets, and shall obtain local Project authorization for that access.

5.7 Alarm Monitoring Guards

An Alarm Monitoring Guard is an Armed Guard who performs additional duties. These duties include monitoring the Physical Access Control System (PACS) to detect security events; utilizing CCTV or other methods to investigate the causes of security events; dispatching and coordinating response efforts for mitigation of detected security events. The Alarm Monitor Guard dispatches the Powerhouse Roving Guard to respond to alarms as they are detected.

Alarm Monitoring Guards shall be provided at The Dalles Dam and John Day Dam. At The Dalles Dam only, the Alarm Monitoring Guard also functions as the Oregon Gate Guard. Bonneville Dam does not require alarm Monitoring Guards at this time.

All Alarm Monitoring Guards shall be trained and licensed to meet the requirements for Occupation Code 27004, and shall meet the NERC CIP-004 requirements for cyber (logon) access to PACS.

All guards assigned to alarm monitoring duties under this contract shall be licensed with Oregon DPSST as Alarm Monitor Private Security Professionals. All certifications shall be submitted for all alarm monitoring guards prior to the commencement of services.

The Alarm Monitor Guard maintains the Daily Activity Report (DAR). The Alarm Monitor Guard records all alarms received and the actions that were taken to resolve each alarm. Gate Guards and Roving Guards report incidents encountered to the Alarm Monitor Guard. The Alarm Monitor Guard records this information in the DAR and submits a daily report to the CORs. A consolidated DARS project report should be submitted electronically to the COR’s no later than 1700 hours of each day. If a reportable item is of critical nature, the individual report shall be submitted as soon as possible to all COR’s assigned to this contract.

All Powerhouses, Alarm Monitoring stations, and the Bonneville Security Office are subject to NERC regulations for Critical Infrastructure Protection. Upon discovery of any potential security breach in these areas, Contractor personnel shall attempt to resolve the situation. If resolved, the violation and the resolution shall be described in an incident report. If the situation cannot be resolved, Contractor personnel shall immediately notify the CORs and or the RCCs if available, or the Control Room operator.

Alarm monitoring positions shall be continuously staffed to meet Army and NERC regulations. Contractor shall train and license sufficient backup personnel to ensure continuous coverage when the regularly assigned Alarm Monitoring Guards are not available. At times when staffing is not adequate to support Alarm Monitoring and other duty posts due to situational events (not due to lack of personnel onsite), Alarm Monitoring shall take precedence. Prior written approval shall be received from the CORs if Alarm Monitoring duties will require a main gate to be unattended.

All guards assigned to alarm monitoring duties under this contract shall be licensed with Oregon DPSST as Alarm Monitor Private Security Professionals. All certifications shall be submitted for all alarm monitoring guards prior to the commencement of services.

All Armed Guards who will provide relief or backup for Alarm Monitoring Guards, shall meet the NERC CIP requirements for cyber (logon) access to PACS.

5.8 Bonneville Security Office Support Staff

At Bonneville Dam only, the Contractor shall provide staffing for the Security Office (Badge Room) Monday through Friday 0630-1600 (except Thanksgiving, Christmas, and New Year’s Day) to perform the duties described below. The Security Office is located in the Auditorium, which is open to the public.

The Security Office requires access to the USACE enterprise network and to the Bonneville PACS. All contractor personnel assigned to this post shall qualify for and obtain a Common Access Card (CAC). This requires additional training, as noted in the Training Summary.

The Contractor shall assign and train backup personnel to ensure the required coverage for the Security Office is met in accordance within the PWS.

The Security Office duties include the following:

1. Greet and orient visitors and provide support for contractors, offsite personnel, and VIP tours

2. Perform and document Personal Identity Verification (PIV) for all personnel entering non-public areas

3. Verify current Foreign Visitor Authorization (FVA) is on file before granting non-US citizens access to non-public areas or to Subject Matter Experts

4. Explain Project security rules to personnel granted access to non-public areas; administer Security

Agreement for those granted unescorted access to non-public areas

5. Provide appropriate documents (access request forms, visitor request forms, etc.) for personnel seeking access to non-public areas

6. Assist with scheduling the use of the Auditorium training room, gymnasium, and InFocus projectors, using calendars in Microsoft Outlook

7. Set up tour logs, badges, and hardhats in advance for timely processing of tours and to ensure all tours or groups have appropriate POC and escorts

Issue, renew, and disable ID/access badges and maintain key control

1. Confirm that required documents are on file and that all required authorizations are in place before issuing access credentials

2. Issue access control credentials, keys, and parking tags based on preauthorized access requests or visitor requests

3. Renew and/or extend access control credentials after authorization by Project personnel

4. Disable ID/access badges when instructed by authorized Project personnel

5. Collect security items when the need for access ends

6. Check security drop box at start of each shift

7. Issue and track keys for specific tasks to authorized personnel and monitor for return on completion of work

Maintain documentation for compliance with Army Regulations and NERC Critical Infrastructure Protection (CIP) regulations

1. Verify compliance with NERC requirements for personnel requesting access; route access requests to authorized personnel for approval

2. Verify NERC requirement approvals by authorized personnel before issuing ID/access badges or keys

3. Distribute NERC CIP training materials and file completed quizzes in the appropriate LAN folders and notify RCC and Security Specialist that the quiz is available for grading.

4. Maintain access request documents, Daily Visitor Logs, Powerhouse Access Logs, and Powerhouse Escort

Logs

5. Start a Termination Checklist listing all issued security items upon receiving official notice that a

Bonneville employee is leaving. File in the appropriate LAN folder.

Assist with tracking and stewardship of security items and perform key inventories

1. Document all security item changes in the Keystone 600N database

2. Check Keystone daily for overdue items and follow up with POCs/CORs to facilitate their return

3. Inventory all issued security items (ID/access badges, keys, parking tags) whenever an account is closed or access credentials are renewed

4. Perform weekly inventory of Will Call badges stored in Security Office

5. Perform monthly inventory of security items on hand

Issue and track Hazardous Energy Control Program (HECP) tags used for lockout/tagout program

1. Verify completion of the NWP HECP training for Affected Persons prior to issuing tags (HECP AP certificate is on file or Chief of Operations confirms training has been completed)

2. Prepare and issue proper level HECP tags for qualified/trained employees and contractors

3. Track issuance and return of HECP tags by name and date in spreadsheet

Run scheduled reports from a variety of databases

1. Run pre-built reports (Emergency Powerhouse Access List, Suspended Badges List) in Powerhouse Access database daily and file both reports in the designated folder on the network. Print two copies of the Suspended Badges List and send them to the Oregon and Washington guard shacks.

2. Run RCC reports (PH access logs) weekly (these are pre-built reports in PACS) and provide to RCC weekly

3. Run Warehouse access report weekly (this is a pre-built report in PACS) and provide to Supervisory Supply Technician weekly

General Security Office duties

1. Maintain and update a searchable POC/COR list

2. Maintain a current searchable list of vehicle license plates

3. Prepare written incident reports when reportable incidents occur and provide to the Security Specialist (thru Contractor Supervisor)

4. Transfer appropriate security items from guard DARs and IRs to spreadsheet at least weekly

5. Answer telephone inquiries, monitor Project radio traffic, and provide assistance for security requests

6. Continuously monitor both security e-mail inbox and personal USACE e-mail inbox for new messages

7. Scan and file all security office documents (access request documents and Powerhouse Escort Logs daily, Daily Visitor Logs and Powerhouse Access Logs at least monthly)

8. File hard copy (in office) and electronic paperwork and e-mails (on computer/LAN)

9. Back up security office document files to portable hard drive weekly

Review PACS logs for “access denied” events, and for tracking of escorted visitors

1. Maintain a list of frequently used access cards from other sites (to assist in identification of “rejected badge” events caused by accidental use of the wrong card)

2. Upon observing an “access denied” event that is not associated with an escorted visitor, notify COR or RCC immediately for follow up

3. Verify the progress of escorted visitors; check to ensure all members of the escorted group have badged in and out of Powerhouse(s)

4. Where the PACS logs are inadequate to demonstrate compliance with visitor escorting SOP, prepare a Powerhouse Escort Log and send it to the POC for the escorted group

5.10 Position Performance Summation

POSITION PERFORMANCE SUMMATION

Description Shift Schedule Additional

Training Expected Days

CMS

24 hour

Availability* Monday – Sunday*

Supervisory Manager certification from

DPSST

365*

* Either the CMS or alternate shall be able to report to the LCR sites within two (2) hours under normal conditions Section 5.2.

BONNEVILLE DAM

Description Shift Schedule Additional Training Expected Days

Gate Guards 0600-1800 12 hours

Monday – Sunday None 365

Roving Guard #1/Shift Lead

24 hours Monday - Sunday None 365

Roving Guard #2

1800-0600 12 hours

Monday - Sunday

None 365

Security Office 0630-1600

9 hours Monday - Friday

Requires Common Access Card/AUP/IA

Additional Guard

Varies Varies None/ Alarm Monitor 4

THE DALLES DAM

Description Shift Schedule Additional

Training Expected Days

Oregon Gate Guard/Alarm Monitoring

24 hours Monday – Sunday Alarm

Monitor

Roving Guard/ Shift Lead 24 hours Monday - Sunday Alarm

Monitor

Additional Guard

Varies Varies None 0

JOHN DAY DAM

Description Shift Schedule Additional Training Expected Days

Oregon Gate Guard/Shift Lead

24 hours Monday – Sunday None 365

Alarm Monitor

24 hours Monday - Sunday Alarm

Monitor

Powerhouse Roving Guard 0600-2200, 16 hours Monday – Friday

Alarm Monitor

Additional Guard

Varies Varies None 2

SECTION VI

6.0 TRAINING

All guards assigned to this contract shall complete initial and recurring training per schedules established by Oregon DPSST, State of Washington, Army Regulations 190-56, AR 190-14, AR 25-2, Army Training Support Package TSP-191-SG-0001, and NERC regulations CIP-004 and CIP-007. Where there are differences in the required frequency of retraining, the most stringent requirement shall apply.

The contractor shall provide and administer all required initial and recurring training, at no additional cost to the Government. Training materials required by Army regulations or by NERC CIP regulations shall be provided by the Government, but the training shall be administered by the Contractor.

The proposed training schedule shall not interfere with the provision of guard services outlined in this PWS. The Contactor shall ensure the Work Schedule provided to the COR(s) is updated accordingly to account for training.

6.1 Guard Training Schedule. The Contractor shall submit a training schedule to the CORs no later than 10 days prior to the commencement of services for review and approval. The training schedule shall cover all courses in the Training Summary table listed below. The training schedule shall outline the following information, at a minimum:

- The name of Guard to be trained

- The name of the course/class to be trained

- Dates and time of training

- Location where training will be conducted.

The CORs shall be notified in writing a minimum of one (1) week in advance of all training classes. CORs or Security Specialists may elect to attend training sessions as observers.

Documentation of successful completion of all required training shall be provided to the CORs 10 days prior to of commencement of services. Exception: Documentation of initial NERC CIP training shall be submitted during the site access process.

A monthly summary of all guards and their training status, license status, etc., listed by site, shall be provided to each COR. The QC spreadsheet shall be reviewed and updated as necessary.

6.2 Training Summary.

The contractor shall ensure all personnel assigned to this contract shall complete the initial training, as applicable, prior to 10 days from the commencement of services. The contractor shall provide refresher training at the frequencies required by the applicable regulations. All required documentation shall be submitted to the COR and reviewed, at a minimum, annually, per AR 190-56, and shall undergo continuing evaluation throughout the life of the contract by the Contractor and the CORs

6.3 Training Table

TRAINING FREQUENCY

MATERIALS

PROVIDED BY

Standards of Conduct and Ethics Annual

Contractor

Rules of Engagement/Use of Force*

Defensive Tactics/ Unarmed self-defense and restraint techniques

TRAINING FREQUENCY

MATERIALS

PROVIDED BY

Weapons Training IAW AR 190-56, Chapter 4 Semi-Annually

Incident Response

Report Writing

Radio Communications

Customer Service

CPR

EEO/Sexual Harassment

Defensive Driving

OSHA 30 Hr General Industry Program Required: All CMS or

Safety & Health Officers Contractor

Workplace Violence

Active Shooter Response*

Government

Alarm Monitors Site Specific Training

Operational Security (OPSEC)

Personally Identifiable Information (PII)

NERC CIP Security – Physical Access Every 15 months

Search an Individual (DA Civilian), 191-389-0004

Inspect a Vehicle for Explosive Devices or Prohibited Items at an Installation Access Control Point, 191-389-0030

Patrol a Restricted Area, 191-389-0031

Perform as a Stationary Guard in a Restricted Area, 191-389-0032

Respond to an Active Shooter*, 191-389-0035

Search a Building (DA Civilian), 191-389-0036

Subdue a Subject with Oleoresin Capsicum (OC) Spray, 191-389-0037

Control Entry to and Exit From a Restricted Area (DA Civilian), 191-389-0038

Subdue a Subject Using the Required Level of Force *, 191-389-0042

TRAINING FREQUENCY

MATERIALS

PROVIDED BY

Control Entry at an Access Control Point, 191- 389-0045

React to a Bomb Threat, 191-389-0048

AR 25-2, Information Assurance Awareness training (required only for Contractor personnel assigned to the Bonneville Security Office)

Annual Government

NERC CIP Security – Cyber Access (required only for Contractor personnel assigned to alarm monitoring or badge issuing duties, and guards who will relieve these positions)

Every 15 months

Anti-Terrorism (AT) Level 1

To be provided by…