Attachment 1- Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

FOR

TROPIC TEST SUPPORT SERVICES

ARMY TEST AND EVALUATION COMMAND

1 January 2024 v.9

Contents

PART 1 GENERAL INFORMATION

1. GENERAL

1.1 Description of Services/Introduction

1.2 Background

1.3 Objectives

1.4 Scope

1.5 Place of Performance

1.6 Type of Contract

1.7 Hours of Operation

1.8 Personnel Requirements

1.9 Identification of Contractor Employees

1.10 Contract Management

1.11 Procurement

1.12 Post-award Conference/Periodic Progress Meetings

1.13 Security Requirements

1.14 Safety and Environmental

1.15 Contractor Training

1.16 Travel

1.17 Data Rights

1.18 Organizational Conflict of Interest

PART 2 DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS

2.2 ACRONYMS

PART 3 GOVERNMENT-FURNISHED PROPERTY

3. GOVERNMENT-FURNISHED ITEMS AND SERVICES

3.1 GOVERNMENT FURNISHED PROPERTY (GFP)

3.1.1 GFP List

3.1.2 Inspection of GFP

3.1.3 Tools

3.1.4 Property Management System

3.1.5 DFARS 252.242-7005, Contractor Business Systems

3.1.6 Request for Information/Access to Facilities

3.1.7 Unique Identification

3.1.8 GFP located in Foreign Countries

3.1.9 Scrap

3.1.10 Modify or Cannibalize

3.1.11 Warranty Records

3.1.12 Disposal

3.1.13 Annual Inventory

3.1.14 Loss, Damage, Destruction

3.1.15 Final Inventory

3.1.16 GFP Repair Parts

3.1.17 GFP Activity Report

3.2 GOVERNMENT OWNED VEHICLES (GOV)

3.3 GOVERNMENT FURNISHED SERVICES

PART 4 CONTRACTOR-FURNISHED ITEMS AND SERVICES

4.1 General

4.2 Communications

4.3 Mail Service

4.4 Facilities

4.5 Supplies

4.6 TMDE

PART 5 SPECIFIC TASKS

5.1 Basic Services

5.2 Special Considerations

5.3 Affirmation of Business License

5.4 Statement of Capability

5.5 U.S. Government Chain of Command

5.6 Oversight

5.7 Reporting on Operations

5.8 Workforce Management

5.9 Additional Requirements

5.10 System for Award Management (SAM) Service Contract Report (SCR)

5.11 Tasks

PART 6 APPLICABLE PUBLICATIONS

6.1 Applicable Publications

6.2 Maintenance

6.3 Local Publications

PART 7 ATTACHMENTS/TECHNICAL EXHIBIT LISTING

7.1 ATTACHMENTS

7.1.1 Attachment 1

7.2 TECHNICAL EXHIBITS

7.2.1 Technical Exhibit A

PART 1 GENERAL INFORMATION

1. General This is a non-personal services contract to provide Tropic Test Support Services (TTSS) for the Tropic Regions Test Center, located in the Republic of Panama and Suriname. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Tropic Test Support Services as defined in this Performance Work Statement (PWS) except for those items specified as Government-furnished property (GFP) and services. Performance of these services will be in the Republic of Panama and Suriname. The contractor shall establish offices in both countries and be successfully registered to do business as required by each local government entity.

The Contractor shall perform to the standards in this contract.

1.2 Background

United States Army Yuma Proving Ground (USAYPG) is a Department of Defense (DOD) Major Range & Test Facility Base (MRTFB), a major subordinate command of the U.S. Army Test and Evaluation Command (ATEC), and a member of the Federal Laboratory Consortium. As such, USAYPG facilitates testing for the U.S. Army and other DOD customers, other U.S. Government agencies, foreign governments, private industry, and others. USAYPG is the lead test center for extreme natural environment testing in desert, cold weather, and tropical environments respectively known as the Yuma Test Center (YTC), Cold Regions Test Center (CRTC) and Tropic Regions Test Center (TRTC).

Testing Under Army Regulation 70-38, the Army recognizes four Climatic Design Types: hot, basic (includes humid tropics), cold, and severe cold. Through testing at the USAYPG, system developers benefit by having systems evaluated in all the world’s climates through a single test organization, thereby achieving an efficient and cost-effective method to deploy systems that perform in a variety of locations under extreme conditions. Testing in the natural environment often exposes performance deficiencies that artificial simulation methods fail to expose. Three test centers fall under the management of USAYPG. One conducts developmental systems testing and evaluation in a natural desert environment; the second conducts developmental systems testing and evaluation in a natural cold environment. The third uses various sites such as Hawaii, Panama, Suriname, and Puerto Rico which are characterized by hot, humid tropical climates and swampy terrain with dense vegetation. The high humidity in the tropics makes it important to the study of the susceptibility of new materials to the effects of corrosion and to assess insect and microbiological damage. Collectively these three climate test centers evaluate systems, soldiers, and equipment to aid in ensuring the Army’s combat capability remains viable across this spectrum of distinct challenging natural environments.

Mission As far back as World War I, the Army began testing in the Panama Canal area. In 1962, the precursor to the TRTC, the Tropic Test Center (TTC) was established in Panama. It began a long period of testing: material, personnel, and systems to aid the warfighters in the jungles of Vietnam. In 1977 the Carter-Torrijos Treaty established the transfer of the Canal and all US bases by December 31, 1999. As a result, YPG requested the Army Research Office (ARO) conduct a broad review to identify ideal locations for tropical testing. To arrive at the ideal tropic test center, ARO’s panel comprised of scientists developed a decision tree of three prongs: 1.

Climatologic (precipitation, temperature, and humidity), 2. Physical (elevation, slope, and local relief) and 3. Biologic (closed forest canopy, secondary forest, density, and thickness per hectare). The scientific panel concluded that staying in Panama provided the best option given all other possibilities because both temperature and humidity continuously remains in the optimal range that far exceeds that of other topical sites. Presently, continuing the long legacy of the TTC, TRTC’s primary mission is to plan and conduct tropic environmental testing on a wide variety of military electronic systems, materials, human performance, weapons, and equipment of all conceivable types, sizes, configurations and uses. The unique combination of tropic microclimates available at test sites means the individual needs of each customer are flexibly met. Programs are conducted at locations appropriate for each test (see paragraph 1.5); where conditions are realistic and test requirements are met. Recognized as a premier Army asset, TRTC’s capabilities continue to expand, thereby increasing the need for permanent on-site personnel to support the testing created by those capabilities. The functional areas for which contract support is required are defined in Part 5.

AMC-Level Protest Program Prior to submitting an agency protest, it is preferable that you first attempt to resolve your concerns with the responsible Contracting Officer (KO). However, you may also file a protest to the Headquarters (HQ), Army Materiel Command (AMC). The HQ AMC-Level Protest Program is intended to encourage interested parties to seek resolution of their concerns within AMC as an Alternative Dispute Resolution forum, rather than filing a protest with the Government Accountability Office (GAO) or another external forum. Contract award or performance is suspended during the protest to the same extent, and within the same time periods, as if filed at the GAO. The AMC protest decision goal is to resolve protests within 45 calendar days from filing. To be timely, protests must be filed within the periods specified in FAR 33.103. If you want to file a protest under the HQ AMC-Level Protest Program, the protest must request resolution under that program and be sent to the address below.

Headquarters U.S. Army Materiel Command Office of Command Counsel-Deputy Command Counsel 4400 Martin Road Rm: A6SE040.001 Redstone Arsenal, AL 35898-5000 Fax: (256) 450- 8840 or email usarmy.redstone.usamc.mbx.protests@mail.mil The AMC-Level Protest procedures are found at: https://www.amc.army.mil/Connect/Legal-Resources/. If internet access is not available, contact the KO or HQ, AMC to obtain the HQ AMC-Level Protest Procedures.

1.3 Objectives

The Contractor shall perform test engineering and technical analysis services, special studies, and other technical tasks in the appropriate environment/climate. The services to be performed include the design, planning, coordination, execution, and reporting of assigned test programs. These mailto:usarmy.redstone.usamc.mbx.protests@mail.mil http://www.amc.army.mil/Connect/Legal-Resources/ http://www.amc.army.mil/Connect/Legal-Resources/ activities include supporting scientific, engineering, and other technical support activities related to the Research, Development, Test & Evaluation (RDT&E) of materiel systems over a wide range of engineering disciplines.

1.4 Scope

The Contractor shall provide non-personal services for the primary mission of the TRTC which is to plan and conduct tropic environmental testing on a wide variety of military electronic systems, materials, weapons, and equipment of all conceivable types, sizes, configurations and uses. The unique combination of tropic microclimates available at test sites means the individual test requirements of each customer shall be flexibly met and programs are conducted at locations appropriate for each test where conditions are realistic.

1.5 Place of Performance

Upon award, the Contractor shall have an established office within Panama City, Republic of Panama. This office shall be properly staffed to function as a central hub for testing operations and facility management, with a second “satellite” office established in Paramaribo, Suriname.

TRTC’s OCONUS test sites are not serviced by nor receive support from a local US Embassy, garrison, or military installation, all services must be borne by the contractor on a continual basis.

The contractor is to maintain a local permanent working cadre capable of supporting the functional areas described in this PWS. The Contractor will work through the respective US Embassy Military Group (MILGROUP), Office of Defense Cooperation (ODC), or Military Liaison office (MLO) to obtain access to ranges and sites, where applicable, to include coordinating the shipment of all items to be tested. Preponderance of work will be performed in Panama and Suriname with potential for testing and travel to other locations to include Continental U.S., and its territories, Hawaii, Philippines, Chile, and Australia. The laws and regulations of the Republic of Panama and other locations shall apply.

1.6 Type of Contract

This contract will be a Cost-Plus Fixed fee contract type with a 9-month base with four (4) option years.

1.7 Hours of Operation

The Contractor shall perform the services required under this contract as close as possible between the hours of 0600 and 1630 local time, Monday through Thursday while adhering to all host-nation labor laws. During field testing, regardless of the location, duty hours will be adjusted as required to meet test schedules and/or optimum environmental conditions for testing. Specific work hours are based on test mission requirements and will be published in the weekly and daily test schedules, and/or as directed by the KO.

1.7.1 Overtime

Historically, overtime requirements have been heavy during peak field-testing periods (four to six months during a period of one year) with the maximum work week being six10-hour days, totaling 60 hours in one week, (i.e., 40 regular hours and 20 overtime hours). During contract performance, all expected overtime requirements shall be identified in test plans and shall be approved in advance by the Contracting Officer Representative (COR). Any change to the approved overtime shall be submitted to the COR immediately upon identification. No overtime shall be performed without the express, prior written approval of the COR. Failure to obtain prior approval may result in the denial of the contractor’s request for payment for those overtime hours. The contractor shall maintain copies of all approved overtime requests in the file to substantiate reimbursement. Unplanned and necessary OT shall be approved by COR.

1.7.2 Recognized Holidays

Contractor employees will receive paid holidays in accordance with (IAW) Panamanian Labor Law, Surinamese Labor Law, (or local labor law as relevant) as a primary reference and with U.S. Labor Law as secondary. No US holidays are observed. Work shall not be required on the following Panamanian holidays unless specifically required by a technical requirement:

Panamanian Holidays January 1 New Year’s Day January 9 – Martyr’s Day Carnival Tuesday-Tuesday Before Ash Wednesday Friday of Holy Week – Holy Friday May 1 – Labor Day

November 3 – Separation Day November 4 – Flag Day November 5 – Colon Day November 10 –Los Santos Uprising Day November 28 – Independence Day December 8 – Mother’s Day December 20 - National Mourning Day December 25 – Christmas

Surinamese holidays January 1 New Year’s Day January 22 – Chinese New Year March 7 – Holi Phagwa (Hindustani day) April 7 – Good Friday April 9 – 1st Easter Day April10 – 2nd Easter Day April 21 Eid-UI-Fitre (Ramadan festive day) May 1 – Labour Day June 5 – 150 Immigration Hindustanti day festive (one time)

June 28 Eid– Ul- Adha (Indonesian offering July 1 – Keti Koti day (Day of slavery) August - 9 Day of Natives September 19 – Day of the Saramaccan Tribe October 10 – Day of the Marroons November 12 – Divali (Hindustani offering day) November 25 – Independence Day December 25 – 1st Christmas Day December 26 – 2nd Christmas Day

1.8 Personnel Requirements

1.8.1 Contractor Personnel

Contractor personnel shall remain employees of the Contractor and will not be considered employees of the Government. The Contractor shall maintain a flexible organization to provide a quick-reaction capability to meet last minute mission changes and requirements. To keep pace with a continuously changing technical environment, Contractor personnel must be willing to train and be trained to commercial and Government standards.

The Contractor shall manage their work force by tracking and analyzing hiring and termination trends versus the number of personnel employed by category and organization. The Contractor’s hiring, training, and cross training plans shall be designed to quickly adapt to future needs and at a minimized cost.

1.8.2 Contractor Personnel Qualifications

Contractor personnel shall possess the required experience listed for each labor category in the attached spreadsheet (Technical Exhibit C, Workload History). In addition to the attached experience and qualifications for labor categories, Contractor personnel performing work under this contract shall:

• Read, write, speak, and understand the English language at the Defense Language Institute (DLI) Level II.

• Be highly proficient in spoken and written technical English and Spanish to include the ability to translate technical documents accurately to and from either language (management and technical staff only).

• Possess training, certification(s), and experience commensurate with the work they will perform, the level of responsibility they will exercise, and personnel requirements.

1.8.3 Multi-functional, Multi-skilled Workforce

The Contractor shall provide a multi-functional, multi-skilled workforce that will ensure service flexibility, quality, timeliness, reach-back capability relevant to the services required, ability to identify and resolve problems, continuous process improvements, a clear overall understanding of the services required to support multiple remote test locations and manage staff movements.

1.8.4 Key Personnel

The Contractor shall provide an onsite Program Manager (PM) who shall be physically present during normal duty hours and perform overall management of the contract. The PM shall be the Contractor’s primary point of contact and shall have the authority to act or make decisions on all matters on behalf of the Contractor. The Contractor shall designate an alternate who shall be authorized to make decisions in the absence of the PM. Minimum qualifications for key personnel are as follows:

• The Program Manager (PM) shall be a U.S. citizen, shall be able to read, write and speak English and Spanish at the Defense Language Institute (DLI) Level III, possess a bachelor’s or master’s degree in Foreign Relations, Engineering, Business Administration, or related area, and have a minimum of seven years of direct management experience in leading a team of personnel in an international environment.

• The Assistant PM shall be a U.S. citizen, shall be able to read, write and speak English and Spanish at the Defense Language Institute (DLI) Level III, possess a bachelor’s degree or an associate degree plus 4 years of relevant experience; or 10 or more years of work experience in Foreign Relations, Engineering, Business Administration, or related area, and have direct management experience in leading a team of personnel in an international environment.

If the Contractor proposes above the minimum qualifications for Key Personnel in its proposal for contract award, and if the person proposed is different from the person brought on board, that person must meet the Contractor’s proposed qualifications. The Contractor shall include the substance of this requirement in any subcontracts awarded under this contract. No substitutions in key personnel shall be made except IAW this paragraph. All proposed substitutions must be submitted in writing 30 calendar days (180 days if security clearance is to be obtained) in advance of the proposed substitution to the COR. All requests for substitutions must provide a complete resume for the proposed substitute. The COR will review the resume to ensure contract requirements are met. Should the Contractor fail to provide a suitable substitute as determined by the COR, the contract may be terminated for default. Qualifications of key personnel shall meet or exceed the resumes submitted as part of the proposal.

If Key Personnel sever employment during contract period of performance the Contractor shall backfill positions within 30 calendar days (180 days if security clearance is to be obtained).

1.8.5 Command and Control

There must be a clearly designated individual in charge when the Program Manager is not present at the primary location. All safari teams (teams deployed to other locations to support a test event on a temporary basis) shall have one clearly designated individual responsible for all TTSS contract personnel. The on-site lead shall execute the same responsibilities for the safari team and remote location as the PM does for the primary location.

1.8.6 Support Staff

In addition to the Key Personnel the Contractor shall provide staff, as required, to administer the required Tropics Test Support Services. Staff shall include supervisory and team leadership, resource management, human resources, procurement, logistics, and safety functions, as well as system support functions. In addition, the Contractor shall provide two support specialists assigned to procure and manage materials, equipment, maintenance, and repairs in support of testing. The Contractor’s Management and Administrative support staff shall be efficient and economical, as well as sufficient to manage a contract of this magnitude. The cost of the Contractor’s Management and Administrative support staff shall not be directly billed as labor hours. Any allowable costs shall be included in the Contractor’s indirect charge rate.

1.9 Identification of Contractor Employees

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractor personnel at all times. This avoids creating an impression that they are Government officials. All documents or reports produced by the Contractor shall be suitably marked as contractor products or that Contractor participation is appropriately disclosed. The Contractor’s employees must avoid any appearance or impression that they are U.S. Government employees or that they directly represent TRTC, USAYPG, or the U.S. Government in any way.

They shall avoid the performance or appearance of performance of personal services IAW FAR

37.104. The authorized TRTC and USAYPG representatives in all interactions with U.S., Panamanian, or other government, academic, university, or private industry officials are the COR, the TRTC Director, the TRTC Operations Manager, or TRTC- directed federal employees, this does not preclude the Contractor from engaging with above mentioned entities when cleared with the COR and/or TRTC personnel. The TRTC and USAYPG authorized representative on all test issues or interactions with potential or actual Government test customers, U.S. or otherwise, is the TRTC Engineering Team Leader. The USAYPG supervisory chain will be the alternate point of contact should all of the above individuals be unavailable. The USAYPG Technical Director has overall responsibility for execution and oversight of the natural environmental test mission to include the TRTC mission.

1.9.1 Identification Badges

The Contractor shall furnish and issue personnel identification badges for all Contractor employees. Badges shall be worn in a conspicuous place on exterior clothing, except in situations where it poses an OPSEC concern or safety hazard such as performing maintenance. The badge shall display the employee’s picture, last name, first name and job title. It shall also bear the Contractor’s company name and logo.

1.9.2 Workspace

Both the Panama and the Suriname satellite office workspace can be in a commercially leased property (See PWS 4.4.). Proposed office workspace and maintenance facilities are to be included in the proposal, to include location.

1.9.3 Work Correspondence

All of the Contractor’s correspondence (written, facsimile, and email) shall display the company’s name, the contract number, contractor designation and title. All other documents or reports produced by Contractor personnel shall be identified as contractor products.

1.9.4 Uniforms

Contractor personnel are not required to wear uniforms; however, they shall be dressed appropriately for the workplace or task at hand. Attire shall be comparable to counterparts, e.g., professional attire (suit and tie) when dealing with visitors and dignitaries.

1.9.5 Personal Appearance

Contractor personnel shall practice high standards of personal hygiene and maintain a clean and neat appearance.

1.10 Contract Management

1.10.1 Indirect Overhead Charges

The cost of contract administration and management, including supervision, team leadership, procurement of materials and supplies for contractor use (ex. office & janitorial supplies, PPE, building and vehicle leases used for conducting daily contract business, telecommunications, utilities, logistics, human resources, financial management, safety, quality management, Contractor Furnished Equipment, Cybersecurity administration and personnel administration, etc.), to include scheduling and resource management, shall be included in the indirect overhead charge rate of a fully burdened rate of a direct labor hour. The anticipated overhead costs shall be included in the Contractor proposal, and cost growth limited to allowable levels. All lease agreements shall be submitted to the COR and KO for review and approval.

1.10.2 Other Direct Costs

With Government authorization, the Contractor shall purchase materials, supplies, or services to support work in the PWS. Some purchases may include calibration and maintenance of equipment or procurement of non-hand receipted supplies, equipment, or repair parts to support operations. The Contractor shall ensure that maximum effort is made to control costs and promote competition while purchasing parts, supplies, materials, equipment, and subcontracted services. The Contractor shall follow procedures in paragraph 1.11 for obtaining approval to purchase materials/supplies, equipment, services, vehicle leases to directly support tests, or travel through mission support contracts as outlined in their approved Procurement Plan.

1.10.3 Contract Management Plan

Within 30 working days of contract start date, the Contractor shall submit a Contract Management Plan to the KO. The plan shall address the Contractor’s program for overall contract management to include cost control, communication, and management structure. It shall also address the Contractor’s program for recruiting and maintaining a qualified workforce including finding replacement or additional personnel when necessary (Deliverable 1).

1.10.4 Process Improvement Plan

The Contractor shall continuously evaluate the adequacy and effectiveness of all areas of the operation. This will include appraisals of all company elements to ensure the effective safeguarding, control, and utilization of resources. The resulting analysis can be used for process improvement of subsequent testing.

A Process Improvement Plan shall be due within 30 working days of contract start date. The Contractor shall conduct a continuing cost reduction program that incorporates intensive appraisal of all elements influencing the cost of contract performance. As the Contractor gains experience and efficiencies, the Contractor shall reduce expenditures to the minimum necessary for satisfactory performance IAW standard commercial practices and Government standards as delineated in the PWS and Performance Requirements Summary. (Deliverable 2)

1.10.5 Transition Period

The Contractor shall submit a Phase-In/Phase-out Plan within 10 days of award. (Deliverable

23) The Plan shall address how the Contractor will assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. The Phase- In Plan shall include a timeline that includes milestones to ensure the Contractor takes over performance of all contractual responsibilities. The total phase-in period is ninety (90) days.

The Phase-In Plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan. Prior to phase-in, the Contractor shall have established a company in Panama and Suriname.

As part of the phase-in, the Contractor shall:

• Establish a Project Management Office in Panama City.

• Establish maintenance sites.

• Recruit and hire necessary on-site personnel.

• Provide proof of all certifications and clearances.

• Participate in joint inventories and sign for Government-Furnished Property.

The Plan shall also include Phase-Out procedures and specify a training program and timeline for transferring responsibilities for each division of work described in the plan. The plan should also include a complete inventory and transfer of GFP. The Contractor shall provide sufficient experienced personnel during the phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

The Contractor shall follow their Phase-In/Phase-Out plan and keep the Government fully informed of status throughout transition periods. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The Contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods.

1.10.6 Contingency Plan

The Contractor must plan to meet mission requirements in the event of mobilization, natural disaster, or labor disputes. The Contractor must be able to react to such events without undue delay. Sudden or unusual events could result in a great impact upon contractor performance and contract requirements. As an aid to properly plan for such events, the Contractor shall prepare a detailed Contingency Plan. The plan shall be submitted to the KO 30 calendar days after contract full performance and will be reviewed on an annual basis (Deliverable 3). This plan will specifically cover the method or methods the Contractor will use in meeting contract requirements under the following circumstances:

• Natural Disasters such as flash floods and earthquakes

• Labor disputes and strikes

• Mobilization or a sudden build-up of forces

• Acts or threats of terrorism

1.10.7 Quality Control Plan

The Contractor shall develop and maintain an effective Quality Control Plan (QCP) and program to ensure services are performed in accordance with this PWS and the Performance Requirements Summary (PRS) (Attachment 1). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program must be adequate to ensure the Government receives the contracted services meeting or exceeding the stated minimum performance requirements.

The Contractor shall provide a QCP to the KO within 30 calendar days of contract award date (Deliverable 4). After acceptance of the QCP the Contractor shall obtain the KO’s acceptance in writing for any proposed change to the QC system prior to implementation. The Contractor must submit changes to the plan to the KO no later than 14 calendar days prior to the effective date of the change and shall not implement any change without the KO’s written approval. As a minimum, the plan will be reviewed annually with updates submitted earlier as necessary.

The QCP shall address at a minimum:

Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work;

including inspection and testing.

Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this PWS and identified in the PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this PWS.

1.10.8 Quality Assurance

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a government only document primarily focused on what the Government must do to assure that the Contractor has performed in accordance with (IAW) the performance standards and contract quality requirements are met.

Contract quality requirements means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.10.9 Contracting Officer Representative (COR)

The KO will appoint a COR to act as the primary technical advisor who will conduct inspections.

The COR(s) will be identified by separate appointment letter issued to the COR, a copy of which is sent to the Contractor, that states the responsibilities and limitations of the COR, especially regarding changes in cost or price estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract nor obligate the Government. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor the Contractor’s performance and notify both the KO and Contractor of any deficiencies; and coordinate availability of Government-furnished property.

1.10.10 Timekeeping System/Labor Hours

The Contractor shall provide a Contractor-owned timekeeping system to be used by employees to enter time data. The Contractor shall maintain a daily record of regular, overtime, and shift hours worked, specifying the Work Breakdown Structure (WBS), Internal Order, Cost Center, labor category, delivery order number, and contract number.

1.10.11 Cost Allocation Reports

Labor cost data shall be uploaded to the Resource Management system no later than 1300 hours the second business day of each week (Deliverable 5) utilizing the following fields:

• Date of performance

• Receiving Cost Object 1 (WBS Element)

• Receiving Cost Object 2 (Internal Order)

• Contract Number, Work Order Number (PWS paragraph)

• Sub-CLIN, ACRN

• Wage Determination Code

• Employee ID

• Employee First Name, Employee Middle Name, Employee Last Name

• Regular Hours or Overtime Hours

Non-Labor cost data shall be uploaded to the Resource Management system no later than 1300 hours the third business day of each week utilizing the following fields:

• Date of Performance

• Receiving Cost Object 1 (WBS Element)

• Receiving Cost Object 2 (Internal Order)

• Contract Number, Work Order Number (PWS paragraph)

• Sub-CLIN

• ACRN

• Employee ID or Unique PR Number/Line Number

• Employee First Name or Line-item text of item purchased

• Employee Last Name or Vendor Name of item purchased

• Dollars

Any variation in schedule needs to be coordinated with the COR and Budget Officer prior to implementation.

1.10.12 Records Management

The Contractor shall maintain accurate and current records of contract performance relative to the requirements set forth in the specifications and solicitation. All records shall be made available for review and/or inspection upon request from the KO or COR.

Upon request, the Contractor shall release to the Government a copy of all requested documents, such as maintenance logs, procedures, schematics, diagrams, and intellectual works including software and unique hardware applications that were generated during the life of the contract.

The Contractor shall not allow access to the files by any Government agency, non-government agency, or individual unless specifically authorized by the KO. All contract related files shall become Government property at contract completion or termination.

1.10.13 Manpower Monthly Report

NLT the 3rd workday of each month, the Contractor will send an email to the COR and KO reporting the number of personnel and total hours worked for the previous month. (Deliverable 6).

1.10.14 Electronic Invoicing

IAW DFARS 252.232-7003 Electronic Submission of Payment Requests: The Contractor is required to submit request for payment (invoicing) in the Wide Area Workflow (WAWF) electronic invoicing application in the Procurement Integrated Enterprise Environment (PIEE) system on a bi-weekly basis. Instructions for registering and submitting electronic invoices using WAWF can be found at https://piee.eb.mil. Web-based training on the procedures to use WAWF can be found at https://pieetraining.eb.mil/wbt.

1.10.15 Employee Listing

No later than the third workday of the month, the Contractor shall submit to the COR and KO a complete and up-to-date employee listing with the employee’s name and the position/occupation.

If there are no changes from the previous month, an email stating so shall suffice (Deliverable 7).

1.10.16 Position Description Information

The Contractor shall maintain a current database listing each type of Labor Category required in support of TTSS. The description of each category shall describe the nature of the work duties and duty location, shall be kept current, and shall be provided to the Government upon request.

The list will become Government property and may be released as part of any future solicitation.

The Contractor shall use job titles that are the same as those in the Department of Labor (DOL) publication titled “Service Contract Act Directory of Occupations.” Rationale and justification will be provided for those positions that do not match those in the DOL listing. A list (spreadsheet) shall be submitted to the COR office 60 days after contract full performance https://piee.eb.mil/ https://pieetraining.eb.mil/wbt

(Deliverable 8) and on an as needed basis thereafter.

1.10.17 Defense Base Act (DBA) Insurance Instructions

IAW Office of the Under Secretary of Defense Memo on Inclusion of Defense Base Act clause in DoD Overseas contracts dated December 08, 2003 the Contractor shall, before commencing performance under this contract, establish provisions to provide for the payment of disability compensation and medical benefits to covered employees and death benefits to their eligible survivors, buy purchasing workers’ compensation insurance 1or qualifying as a self-insurer under the Longshore and Harbor Workers’ Compensation Act (33 U.S.C. 932 http://uscode.house.gov/) as extended by the Defense Base Act (42 U.S.C. 1651 http://uscode.house.gov/ , et seq.), and continue to maintain provisions to provide such Defense Base Act benefits until contract performance is completed.

DBA FAR insurance is a form of workers’ compensation insurance and is generally required for all public works contracts performed overseas (see FAR 52.228-3 for more information) unless a waiver is granted by the Secretary of the Department of Labor (DOL). DOL policy and practice does not apply waivers to citizens or legal residents of the U.S. or to employees hired in the United States.

The contractor shall purchase DBA insurance only from carriers that are authorized to provide such coverage by the United States Department of Labor (DOL). This requirement also applies to all subcontractors. The DOL maintains a website that contains a complete list of authorized insurance carriers: http://www.dol.gov/owcp/dlhwc/lscarrier.htm. Carriers authorized to provide DBA insurance are identified with the letters “DB” in the column titled “Acts Covered.”

The Contractor shall not directly bill the Government for DBA insurance premiums. Any allowable costs shall be included in the Contractor’s indirect charge rate.

Failing to maintain and provide DBA Insurance could result in the KO issuance of a cure notice to the Contractor for action. Next, will be a show cause notice. Not having the DBA insurance is both breach of contract and a labor law violation. A termination for default/cause may be warranted.

1.10.18 Fraud, Waste, and Abuse

Contractor personnel shall be encouraged to be alert and to report suspected situations of fraud, waste, and abuse of all U.S. Government resources to Contractor personnel’s chain of command who will then report to the KO and COR. If this is not possible the Contractor shall use the Inspector General’s hotline http://www.dodig.mil/hotline/.

1.10.19 International Traffic in Arms Regulations

The Contractor shall comply with all applicable laws and regulations regarding export-controlled items the requirement for contractors to register with the Department of State in accordance with the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120-130). The Contractor shall consult with the Department of State (https://www.pmddtc.state.gov/regulations_laws) regarding any questions relating to compliance with the ITAR and shall consult with the Department of Commerce regarding any questions relating to compliance with the Export http://uscode.house.gov/ http://uscode.house.gov/ http://www.dodig.mil/hotline/

Administration Regulations (15 CFR Parts 730-774).

1.10.20 Combating Trafficking in Persons

Policy The Department of Defense has a zero-tolerance policy for human trafficking. The Tropic Test Support Services contract is considered a high-risk contract for Trafficking in Persons (TIP) because work under the contract is predominately performed in Panama and Suriname by foreign nationals. On the Trafficking Victims Protection Act (TVPA) TIP Report 2013, Panama is assessed at Tier 2, meaning the Government does not fully comply with the minimum standards of the TVPA but is making significant efforts to bring itself into compliance with those standards.

Suriname is on the Tier 2 Special Watch List. “Tier 2 Special Watch List” status means the absolute number of victims of severe forms of trafficking is very significant or significantly increasing; there is a failure to provide evidence of increasing efforts to combat TIP from the previous year; or the determination that a country is making significant efforts to bring itself into compliance with the minimum standards was based on commitments by the country to take additional future steps over the next year.

Trafficking in Persons Indicators of TIP, Contractor employees paying excessive recruiter fees, including fees that violate laws of the country from which the employee is recruited, or fees equal to or greater than the employee's monthly salary; Contractor employees not provided a signed copy of their employment contract, in English as well as their native language; salary paid not commensurate with salary agreed to; Contractor employees provided inadequate living conditions or expected to work long hours with no days off; or passports or return flights withheld. Additional information about Trafficking in Persons and examples of awareness programs can be found at the website for the Department of State’s Office to Monitor and Combat Trafficking in Persons at http://www.state.gov/j/tip.

Requirements In accordance with FAR clause 52.222-50, Combatting Trafficking in Persons, the Contractor shall report any suspected human trafficking violations or activities to the KO. The Contractor shall:

• Notify all employees of the U.S. Government's zero tolerance policy against TIP.

• Take action against any employees violating TIP policy.

• Immediately notify the KO of any information about employees, including Subcontractors, that may be involved in TIP.

• Include FAR clause 52.222-50 in all subcontracts at all tiers.

Reporting Any violations or suspected violations will be reported to the KO and COR immediately.

Compliance The COR will perform spot checks, reviews, and assessments, and will speak with Contractor employees to assess indicators of human trafficking. The COR must inform the KO if the Contractor, Contractor personnel, subcontractor, or subcontractor personnel have failed to comply with the requirements of FAR clause 52.222-50.

1.11 Procurement

Within 30 working days of contract start date, the Contractor shall submit a Procurement Plan to the KO and COR (Deliverable 9). The plan shall be IAW FAR 52.212-4 and 52.244-2; shall include procedures to ensure that maximum effort is made to control costs and promote competition, shall explain in detail how allowable ODC services, parts, supplies, materials, travel, equipment, and subcontracted services will be invoiced to the Government and shall include provisions for review and prior approval of Contractor purchases using the following approval process as required:

• A designated member of the Contractor’s management staff shall review and approve all purchases (including travel) for allowable ODC’s. Required for all dollar thresholds.

• COR - review and approval of all purchases and Travel Authorizations. Required for all dollar thresholds.

• YPG Resource Management/Budget - review and confirmation of availability of funds for all purchases and Travel Authorizations. Required for all dollar thresholds.

• KO – review and approval for all subcontracting actions, services, and Travel Authorizations for all dollar thresholds; and purchases above the Simplified Acquisition Threshold (SAT).

1.11.1 The Contractor shall provide a Purchase Request (PR) to obtain prior approval for any procurement (including travel). The PR shall include:

• Contractor Name and Contract Number

• PR Number

• PR Date

• Requestor Name and Phone Number

• Date Requested

• WBS Number

• Item Description/products, travel information or services requested (including Statement of Work (SOW) if applicable)

• Quantity and Price (including applicable tax and shipping charges)

• Reason/Justification for purchase

• Reference supporting PWS paragraph number

• Legal name of suggested source/supplier/vendor

• Identify Property Classification type (Material, Equipment, Special Tooling, Special Test

Equipment).

• Signatures from the approval process IAW paragraph 1.11.

A detailed estimate along with back-up detail (i.e., quotes from vendors, previous buy information, price lists, airline and hotel costs, and other such information as defined in FAR

Part 15.404) shall accompany PRs submitted for review and approval.

The Government will not reimburse the Contractor for any items purchased or travel expenses that do not follow the aforementioned prior approval.

1.11.2 The Contractor shall submit copies of supplier invoices along with a monthly report (by the 5th working day) to the COR listing all purchases (Deliverable 10). The report shall include the following data:

• PR number for the purchase

• Status of the purchases (e.g., pending order, ordered, received, property accounted, invoiced)

• WBS number covering the purchase

• Government POC

• Total Dollar Amount of the purchase

• Contractor cost associated with the purchase IAW the Procurement Plan

1.11.3 Services

All contracts for services must be approved in advance by the KO. Wherever possible the Contractor shall follow the provisions of FAR clauses 52.244-5, Competition in Subcontracting and 52.244-6, Subcontracts for Commercial Items.

1.12 Post-award Conference/Periodic Progress Meetings

1.12.1 Post-award Conference

The Contractor shall attend any Post-award Conference convened by the Contracting Activity or Contract Administration Office in accordance with FAR Subpart 42.503.

1.12.2 Progress and Performance Evaluation Teleconferences/Meetings The Contractor-designated representative shall be available to discuss requirements and the status of current projects with the KO/COR at the discretion of the government. The KO will schedule and conduct periodic teleconferences with the Contractor to review the Contract’s performance no less than quarterly. The KO will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor will apprise the Government of any problems being experienced. Appropriate action shall be taken to resolve outstanding issues. The COR will be in communication with the Contractor on a weekly basis to keep apprised of the status of tasks/projects.

1.13 Security Requirements

1.13.1 Access and general protection/security policy and procedures Contractor and all associated Subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.13.2 Background Checks

The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.