W9124J21R0021 Attachment 4_Past Performance Questionnaire_26 Aug 2021.docx
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- Solicitation number
- W9124J21R0021
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This document contains a past performance questionnaire and cover letter related to a solicitation for communication services support. The solicitation seeks proposals to support the Office of the Chief of Public Affairs at Fort Sam Houston with operations support, communication research, analysis and evaluation, planning, product development, outreach, training, exhibit management and executive communication support. Proposals are due September 7, 2021 by 8:00 AM CDT and the procurement is set aside for eligible Service-Disabled Veteran-Owned Small Businesses. The past performance questionnaire is being sent to references to evaluate offerors' performance on relevant prior contracts and will be incorporated into the source selection process. Responses are requested by a specified date to allow sufficient time for analysis before negotiations.
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PAST PERFORMANCE QUESTIONNAIRE
Note: Questionnaire submitted by some other entity other than the reference will not be accepted.
When filled in, this document is Source Selection Sensitive Information IAW FAR 3.104.
SECTION 1: CONTRACT IDENTIFICATION
A. Contractor B. Cage Code C. Contract Number D. Contract Type E. Was this a competitive contract? Yes No F. Period of performance _ G. Initial contract cost $ H. Current/final contract cost $ I. Reasons for differences between initial contract cost and final contract costs
J. Description of service provided
SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION
A. Customer or agency name B. Customer or agency description
C. Geographic description of services under this contract, i.e., local, nationwide, worldwide, other commands
SECTION 3: EVALUATOR IDENTIFICATION
A. Name B. Title C. Phone/Fax
D. Number of years evaluator worked on subject contract SECTION 4: EVALUATION Please indicate your satisfaction with the contractor’s performance by placing an X in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:
| Code | Performance Level |
| S | Satisfactory – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
| M | Marginal – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| US | Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
| NA | Not Applicable – Unable to provide a score. |
| Technical Performance |
| S |
| M |
| US |
| NA |
T1. Overall Contract Management.
T2. Adequacy of Contractor Workforce to Perform Contract.
T3. Quality Control.
T4. Government Furnished Property Administration.
T5. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes).
T6. Timeliness/effectiveness of contract problem resolution without extensive customer guidance.
T7. Understand/complied with contract objectives and technical requirements.
T8. Ability to hire/apply a qualified workforce to this effort.
T9. Ability to retain a qualified workforce on this effort.
T10. Contractor ability to smoothly transition resources and personnel.
T11. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.
1. Please discuss each and every response for which you indicated M (Marginal) or US (Unsatisfactory) in response to the questions above (use additional sheets, if necessary).
2. Government Contract Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?
Yes Default Convenience Pending Terminations No If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.).
SECTION 5: NARRATIVE SUMMARY
Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?
Please provide any additional comments concerning this contractor’s performance, as desired.
Evaluator’s Signature Date
Thank you for your prompt response and assistance.
Please return this completed questionnaire via email to all the following Contracting Officer and Contract Specialist at the following email addresses: Karina.s.haddix.civ@mail.mil and Salameya.paulouskaya2.civ@mail.mil.
Sample Questionnaire Cover Letter
Letterhead Date
FOR OFFICIAL USE ONLY
The Mission and Installation Contracting (MICC) – Fort Sam Houston (FSH) Contracting Center is in the process of selecting a contractor for support the Office of the Chief of Public Affairs (OCPA) with Operations Support, Communication Research, Analysis and Evaluation, Communication Planning, Communication Product Development, Army Outreach Support, Professional Development and Training, Exhibit Management, and Executive Communication Support. Commination Support Services.
One of the considerations in proposal evaluation is the verification of the offeror’s past performance on contracts, which reflect the offeror’s ability to perform on the proposed effort. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform [support the Office of the Chief of Public Affairs, Army Public Affairs program. Business Rules and OCPA Operations Support, Communication Research, Analysis and Evaluation, Communication Planning, Communication Product Development, Army Outreach Support, Professional Development and Training, Exhibit Management, and Executive Communication Support.
We depend on information received from agencies such as yours, which have had first-hand experience with an offeror, for the evaluation of the offeror’s performance on those contracts.
Our areas of interest in the offeror are summarized in the enclosed questionnaire. Our schedule is extremely tight and we need your written response no later than (INSERT DATE) after your receipt of this letter. This schedule will allow us sufficient time to analyze the data prior to the start of negotiations.
To assist you in preparing your response and expediting your reply, the questionnaire may be filled out by hand and emailed to all the following Contracting Officer and Contract Specialist at: Karina.s.haddix.civ@mail.mil and Salameya.paulouskaya2.civ@mail.mil. Please email the Contracting Officer or Contract Specialist prior to transmission or if you have any questions. Your completed questionnaire will become a part of the official Source Selection records.
Your help is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this source selection.
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