Attachment_1-_Addendum_52.212-1.pdf

ADDENDUM TO FAR CLAUSE 52.212-1

Instructions to Offerors — Commercial Items

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

A. Quote Submittal and Inquiries.

1. Quotes shall be submitted prior to the closing date and time identified on SF 1449 NOT LATER THAN 2:00 PM CENTRAL STANDARD TIME (CST) ON 28 December 2015, to the following address:

Mission and Installation Contracting Command, Fort Sam Houston (MICC-FSH) Attn: Mr. Deinor A. Bolanos 2205 Infantry Post Road, Bldg., 603 Fort Sam Houston, TX 78234

2. Electronic submissions via email or facsimile will not be accepted. Quotes shall be mailed through a commercial/Government carrier or hand carried.

3. Inquiries shall be submitted in writing via email to the Contract Specialist, Mr. Deinor A.

Bolanos at deinor.a.bolanos.civ@mail.mil and Contracting Officer, Mr. Gary Stevens at gary.l.stevens.civ@mail.mil. All questions regarding this Request for Quotation (RFQ) will only be accepted in writing via email. Quoters are requested to review the RFQ and its amendments and submit only written questions and/or comments with the Subject Line Referencing: Questions/Comments/Exceptions for DEER RAPIDS CAC Services, W9124J-16- T-0018. The deadline for the submittal of all Questions/Comments/Exceptions is 23 December 2015 at 4:00 P.M. CST.

B. General Instructions

1. The selection of a source for award purposes will be conducted utilizing FAR Part 13.5- Simplified Procedures for Certain Commercial Items, in conjunction with FAR 15.101-2- Lowest Price Technically Acceptable Source Selection Process. Quotes will be evaluated using the criteria under Addendum to FAR Clause 52.212-2, “Evaluation Factors for Award.”

Noncompliance with the RFQ requirements may hamper the Government's ability to properly evaluate the quote and may result in elimination of the quote from further consideration for contract award.

2. It is the Government’s intention to award without discussions. Quoters are encouraged to present their best technical quote and prices in their initial submission. The Contracting Officer may reject any or all quotations. The Contracting Officer may issue a purchase order to other than the lowest priced quotation. In accordance with (IAW) FAR Part 15.306, should discussions become necessary, the Government reserves the right to hold them. If this occurs, a competitive range will be determined and quoters will be notified. The competitive range may be limited for purposes of efficiency IAW FAR Part 15.306 (c)(2).

4. Instructions outlined in paragraph C below, prescribe the format for the quote and describe the approach for the development and presentation of data. These instructions are designed to ensure the submission of necessary information to provide for the understanding and comprehensive evaluation of quotes.

5. If a contractor believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the quoter shall immediately notify the KO in writing with supporting rationale. Contractors are reminded that the Government reserves the right to award this effort based on the initial quote, as received, without discussion.

6. In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful quote. Unless the quoter - requests otherwise, the Government will destroy extra copies of such unsuccessful quotes.

7. All referenced documents for this solicitation are available on the Federal Business Opportunities (FedBizOpps) website at http://www.fedbizzopps.gov. Potential quoters are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

8. Requests for information. The contracting officer will not notify unsuccessful quoters that responded to this solicitation. Quoters may request information on purchase order(s) resulting from this solicitation from the contracting officer.

C. Quote Preparation Instructions

1. Quotes shall consist of four (4) Sections:

Section I – General Section II – Technical Capability Section III – Past Performance Section IV – Price

2. Format

(a) Quoters shall submit an original CD or DVD and one redacted CD/DVD. The number of copies are listed in paragraph (c) below.

(b) Exceptions. Quoters are required to meet all RFQ requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors and subfactors. Failure to meet a requirement may result in a quote being ineligible for award. Any assumptions, exceptions or deviations must be addressed http://www.fedbizzopps.gov/ and communicated to the Contracting Officer by 23 December 2015 at 4:00 P.M. CST, which is prior to the closing of this RFQ.

Table 1 - Solicitation Exceptions

Solicitation Document

Page/ Paragraph

Requirement/ Portion

Rationale & Impact

Addendum to FAR Clause 52.212-1, PWS, Section L&M, etc.

Applicable Page and Paragraph Numbers

Identify the requirement or portion to which exception is taken

Describe The rationale and impact of the exception

(c) The quotation shall be organized into 4 Sections. All sections shall be submitted on two CDs or DVRs. Hard copies will not be accepted. Digital copies shall be provided in Microsoft Word, PowerPoint and/or Excel as outlined in Table 2. One disk will contain sections I-IV labeled with the RFQ number and company name. The other disk will only contain a redacted copy of section II. The redacted disk shall be identified ONLY with “Redacted Copy” and the company’s Cage Code. All company logos, individual names, and pricing should be removed within the redacted copies of the quote. Failure to conform to this requirement could result in being eliminated from the competition on grounds of being non-responsive. All text shall be single spaced and should be able to be printed black on white paper (Black and white requirement does not apply to graphics, photos, etc., Company stationary and logos are acceptable). Documents shall be easily readable (12-pitch type or 10 point proportional spacing.) Cross-references should be utilized to preclude unnecessary duplication of data between sections. The file name shall be “Company Name – Initial” for the first submission. The file name of later submissions (if necessary), shall be “Company Name – Revision X’ with X indicating the number of the revision. All electronic documents shall be searchable. Page limitations are as follows:

Table 2

Section TITLE PAGE LIMITS COPIES

I General N/A 1 (See note below)

II Technical 15 pages 2 (1 of the two will be a redacted copy)

III Past Performance 15 pages 1 (See note below)

IV Price N/A 1 (See note below)

NOTE for ALL Sections

ONE (1) CD-ROM SHALL BE SUBMITTED CONTAINING AN

ELECTRONIC VERSION OF ALL SECTIONS

(d) Page Limitation. The quote shall not exceed the limits stated above. If the page limits are exceeded, the pages in excess of the limit shall be removed and returned, unread, to the quoter. The Government will not accept any changes to the contractor’s quote after the closing date of the solicitation (See FAR 15.208 for further information regarding late quotes).

If discussions become necessary, page limitations may be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the letters forwarding the ENs to the quoters.

(e) Page Limit Includes: All appendices, charts, graphs, diagrams, tables, photographs, drawings, etc.

(f) Page Limit does not include covers for sections, tables of contents, glossary of abbreviations and acronyms, indices, title pages, cross reference indices, and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the quote. Pages will be counted if they contain any other information, i.e., diagrams, extraneous data, etc. Pages marked “This page intentionally left blank” will not be counted.

(g) What Counts As A Page? Documents must be able to be to be printed on a 8 ½ X 11” sheet of paper. When both sides of a sheet display printed material, it shall be counted as two pages. Letter size and spacing requirements for illustrations and tables can be at the discretion of the quoter but must be easily readable. Fold-outs will be counted as the appropriate number of pages based on an 8 ½” X 11” sheet of paper. Margins shall be at least 1 inch on the top and bottom and 3/4 inch on the side. The Contractor shall number each page in order to eliminate any confusion. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

(h) Indexing. Each section shall contain a more detailed table of contents to delineate the subparagraphs within that section. Tab indexing shall be used to identify sections.

(i) Glossary of Abbreviations and Acronyms. Each section shall contain a glossary of all abbreviations and acronyms used, with a definition for each.

3. Quote Content

(a) Section I – General. Offerors are required to submit a completed SF 1449 (Solicitation, Offer and Award) (including acknowledgment of Amendments), complete Blocks 19-24 known as the Contract Schedule, and Representation/Certifications. All final monetary extensions shall be in whole dollars only. Failure to follow the below Contract Quote preparation instructions may cause your quote to be deemed unacceptable by the Government.

The General Section shall be organized as follows and contain the identified information.

TAB A, Exceptions/Assumptions (if required; refer to paragraph C, 2, b, above) - Identification and explanation of any exceptions or deviations. Additionally, any assumptions used in the quote preparation must be identified.

TAB B, RFQ, Offer and Award - The SF 1449 shall be submitted fully completed.

The quoter is cautioned that the SF 1449 must contain an original signature in block 30 of the form. The contractor shall acknowledge any amendments to the RFQ in accordance with the instructions on the SF 1449, FAR 52.215-1(b), Instruction to Offerors—Competitive Acquisition, and the addendum to Clause 52.212-1. The quoter shall provide the name, title and telephone number of the company/division point of contact regarding decisions made with respect to your quote and who can obligate your company contractually. Also, identify those individuals authorized to negotiate with the Government.

TAB C, Supplies or Services and Prices/Costs – Blocks 19-24 of the SF 1449 shall be submitted fully completed and error free. It shall contain the quoter’s prices for the established Contract Line Items Numbers (CLINS).

TAB D, Representation, Certifications, and Other Statements of Quoters – The quoter shall ensure that they are registered IAW FAR Clause 52.204-7 – System for Award Management; FAR Clause 52.212-3 -- Offeror Representations and Certification--Commercial Items; FAR Clause 52.219-1 -- Small Business Program Representations; 52.222-22 – Previous Contracts and Compliance Reports; and, DFARS Clause 252.212-7000 -- Offeror Representations and Certifications--Commercial Items; are to be submitted thoroughly completed with all blocks in each certification/representation completed truthfully and completely.

TAB E, SBA-Approved Joint Venture Agreement, if applicable. In the event the quoter is a joint venture, the quoter shall provide a copy of the Joint Venture Agreement (JVA) signed by all the partners. The JVA shall specify the rights and responsibilities of each partner and shall identify the managing partner. In addition, the quoter shall provide a summary narrative that specifically delineates what each partner will do in regard to performing the contract. The responsibilities of the managing partner are significantly more important than the responsibilities of all other partners combined.

(b) Section II – Technical Section

(1) The Technical Section shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the quote. Legibility, clarity and coherence are very important. Your responses will be evaluated against the Technical factors defined in Section M, Evaluation Factors for Award. The quote should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the quoter intends to meet these requirements. Statements that the quoter understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Quoters shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the quote. Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired.

(2) The Technical Section shall, at a minimum, be prepared in a form consistent with the Performance Work Statement (PWS) and the evaluation criteria for award set forth in Addendum to FAR 52.212-2 of this RFQ. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS. The quoter shall address as specifically as possible the actual methodology you would use for accomplishing the PWS tasks. The section shall be organized according to the following general outline:

-Table of Contents -List of Table and Drawings -Cross Reference Matrix (If any) -Evaluation Criteria

a. Factor 1: Mission Capability: Responses to this factor must discuss the quoters technical understanding of the PWS, the commitment to accomplish all work in accordance with the solicitation and the schedule requirements. At a minimum, the quote shall address in clear, concise detail, the approach to be taken for the following risks associated with adhering to the PWS:

(i) Subfactor 1: Technical & Management Approach: The Contractor shall provide:

(1) An approach that thoroughly demonstrates how services will be performed to ensure maximum efficiency and effectiveness of the work requirements as it relates to each task area of the PWS, particularly in the areas of managing multiple locations across the United States and territories (i.e. Puerto Rico and Hawaii) and processing numerous military ID cards. (Refer to PWS Para 1.4, 1.6.4, -)

(2) A detailed narrative that demonstrates the contractor’s understanding of the unique dynamic of servicing Army Reserve Soldier’s, Retirees, Family members, and 100% Disabled Veterans. Provide detailed understanding of DEERS RAPIDS program operating environment and the demands and constraints in regards to the customers supported. (Refer to PWS Para 1.4, 1.6.4, 5.2.1)

(3) A program management approach that thoroughly demonstrates a sound management approach for adapting to changing priorities, enhancing customer service satisfaction rating of at least 90%, ensuring adequate levels of performance are maintained, and procedures for problem resolution are sound. (Refer to PWS Para 1.4, 1.6.4, 5.2.35)

(4) Submit an organization chart with a detailed explanation of its organizational structure, including key personnel and their qualifications, also what authority the individuals possess; what parts of the organization are responsible for managing and accomplishing what work (identify each organizational element, i.e., Division/Branch/Team);

where decision making authority lies within the organization; how work will be scheduled (including use of any automated systems or work loading procedures); and/or assumptions of government support; communication; and identify specific work the prime, subcontractors or teaming partners will perform. (Refer to PWS Para 5.2.1)

(ii) Subfactor 2: Staffing & Training Approach: The Contractor shall provide:

(1) The staffing plan must clearly demonstrate a realistic and thorough approach and sound methodology for determining the labor categories and staffing mix proposed to accomplish each task area of the PWS, and provide a clear explanation on why the labor categories proposed are best qualified to accomplish the task.

a. The Contractor shall specifically identify and explain their process to achieve full capability of performance (Contractor shall ensure process and description at a minimum includes a timeline of events and describe how the Contractor will support the process); identify and explain how they will be staffed to include a detailed narrative with job qualifications, certifications, knowledge, skills, security clearances, and education levels for each proposed labor category and key personnel. (Refer to PWS 1.6.7.5, 1.6.7.9, 5.2.32)

i. Provide manpower matrices showing the proposed total overall manning by site location, functional area, and supervisory level for each performance period. (Refer to PWS 1.6.4, 5.2.15)

ii. Clearly depict the total number of productive man-hours and associated Full Time Equivalents (FTEs) or Part Time Equivalents (PTEs) for each proposed labor category for each site location. All qualifications and cross utilization of the labor force shall be clearly explained and depicted. (Refer to PWS Para 1.6.4, 2.1.12, 2.1.13)

iii. Provide Program Manager with at least five years of experience with DEERS RAPIDS ID Card issuance and two years of experience of program management. (Refer to PWS Para 1.6.13, 5.2.1)

(2) A plan that demonstrates the Contractor’s capability to establish and recruit and retain a qualified and trained workforce from the first day of performance and throughout the duration of the contract, accommodate fluctuating workloads, minimize turnover, and ensure all PWS requirements are performed, to include RAPIDS certifications.

(3) An approach to manage, schedule, and integrate teaming partners/subcontractors, to include other small businesses into their organization. The Contractor shall describe the working relationship between the prime and its teaming partners/subcontractors at the corporate level and employee level and when teaming partners/subcontractors are performing the work how will the Contractor ensure adequate oversight of teaming partners/subcontractors to include performance monitoring and timely resolution of any issues that may arise. Additionally, the Contractor shall identify what specific corporate reach-back capability the Contractor will possess and identify the benefits the Government will receive as a result of this capability.

(c) Section III – FACTOR 2 - Past Performance. The Past Performance evaluation will be accomplished by reviewing aspects of an Offeror's recent and relevant Past Performance, focusing on and targeting performance which is relevant to the effort. As it directly relates to the work being procured under this RFQ and as defined in the PWS.

Past Performance Information to be submitted is: 1) A simple explanation of what past work was completed, that is relevant to the PWS. 2) A contract/ reference number of past work. 3) A Point of Contact (POC) to verify past performance.

1. In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance Section and information obtained from other sources, such as the Past Performance Information Retrieval System (PPIRS) or similar systems, Defense Contract Management Agency (DCMA) and commercial sources. Quoters are reminded that both independent data and data provided by Quoters in their quotes may be used by the Government to evaluate a Quoter’s past performance. However, the burden of providing thorough, complete, and current past performance information as requested in this paragraph remains with the offerors. Quotes that do not contain the information requested by this paragraph risk rejection or a less than acceptable performance rating by the Government. All past performance comments received will be taken into account and could affect the overall rating. The overall past performance evaluation is a subjective decision based on the whole of all data received. In the case of a quoter without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the quoter shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

2. Submission Requirements. The offeror shall submit a Past Performance Section containing the following:

• Specific Relevant Contracts Format - Sheets in accordance with Attachment 1 of this section and are limited to 3 pages per reference. The offeror shall provide documentation outlining the offeror’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in nature, size, and complexity to the services being procured under this RFQ. The submittal shall include rationale supporting your assertion of relevance and how it was determined that the work performed previously was the same or similar in nature, size, and complexity to the work specified by this RFQ. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

(d) Section IV- FACTOR 3- Price – The quoter shall complete Blocks 19-24 of the SF 1449. Area Wage Determination Numbers for each location apply and are hereby incorporated by reference, and will be made a part of any contract resulting from this RFQ.

Refer to Attachment 3- Wage Determination Spreadsheet of this RFQ for the list of wage determinations that apply. (Refer to PWS Para 7.1)

(1) Phase-In: The 21 day phase-in period shall be separately priced. NOTE: If the reporting of phase-in period is not separately priced, insert “NSP” in the blank shown.

(2) DEERS/RAPIDS Support Services: For the purpose of price evaluation, the Contractor shall include a Pricing Matrix in contractor-own format, by contract period that details the labor calculation of its proposed monthly fixed prices for DEERS/RAPIDS Support Services. The pricing matrix shall include the base effort and each option year. A justification for the proposed labor categories shall be provided. The quoter shall discuss the basis of price in terms of staffing proposed for the PWS (to include applicable task/service areas, applicable labor categories, rate determination methodology, productive work year, and number of Full Time and Part Time Equivalents). The quote shall include the quoters propose vacation hours for each labor category. The applicable Sub-contractor’s price response shall also include the basis of price in terms of staffing proposed for the PWS. The pricing Matrix shall be prepared using MS Excel and pricing narrative using MS Word. The totals in the pricing matrix shall match the prices outlined in Blocks 19-24 of the SF 1449. Formulas shall not be locked.

(3) Travel CLINs: The Contractor shall not enter any price as the Government has already provided a plug figure. The Government will reimburse the Contractor for actual costs for approved travel in support of the USARC mission under this Task Order as described in the PWS.

(4) Contract Manpower Reporting CLINs: If the reporting of Manpower Equivalents is not separately priced, insert “NSP” in the blank shown.

The Government reserves the right to require the submission of Other Than Certified Cost or Pricing Data as is deemed necessary to arrive at a fair and reasonable price.

Attachment 1

Specific Relevant Contracts Sheet

The quoter shall provide documentation outlining the quoter’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in nature, size, and complexity to the services being procured under this Solicitation. The submittal shall include rationale supporting your assertion of relevance and how it was determined that the work performed previously was the same or similar in nature, size, and complexity to the work specified by this solicitation. Quoters are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

1. Contract Number, Award Date and Contract type.

2. Price/Cost – original awarded AND final (or projected final, if contract is current).

3. Delivery Schedule – original AND final (or projected final, if the contract is current).

4. Contact Information - Address and telephone number for the Government (or commercial) procuring contracting activity AND contract administrative activity (if applicable).

Name, telephone number, fax number and e-mail address for the following:

5. Procuring Contracting Officer (PCO)

6. Administrative Contracting Officer (ACO)

7. Government or commercial technical representative or COR Identify in specific detail for each contract listed, why or how you consider that effort relevant or similar to the effort required by this solicitation. In determining relevancy, consideration should be given but not limited to such things as product/service similarity, product/service, size and complexity, contract type, contract environment, division of company proposing, and subcontractor interaction.

8. Narrative explanation on each contract listed describing the objectives achieved and the following data: any cost growth or schedule delays encountered. For any Government contracts which did not/do not meet original requirements with regard to cost, schedule, or technical performance, a brief explanation of the reason(s) for such shortcomings and any demonstrated corrective actions taken to avoid recurrence. Quoters may include a discussion of efforts accomplished by the quoter to resolve problems encountered on prior contracts as well as past efforts to identify and manage program risk. Merely having problems does not automatically equate to a Limited or a No Confidence rating, since the problems encountered may have been on a more complex program, or an quoter may have subsequently demonstrated the ability to overcome the problems encountered. The quoter is required to clearly demonstrate management actions employed in overcoming problems and the effects of those actions, in terms of improvements achieved or problems rectified. This may allow the quoter to be considered a Substantial Confidence or Satisfactory Confidence candidate.

9. Negative Performance Documentation. A copy of any cure notices, show cause letters or contract discrepancy reports received on each contract listed and a description of any corrective action by the quoter or proposed subcontractor.

10. Completion Date/Delivery Schedule. The contractor shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary.

1. Contract Number __________________________

Award Date________________________________

Contract type_______________________________

2. Completion Date/Delivery Schedule.

Original completion/delivery date ______________________________________________

Revised completion/delivery date ______________________________________________

3. Price/Cost – original awarded price__________________________________________

4. Modified Price/Cost - ____________________________________________________

5. Completion Date or Delivery Schedule – original AND final (or projected final, if the contract is current). _______________________________________________________

6. Changed Dates - ________________________________________________________

7. Contact Information - Address and telephone number for the Government (or commercial) procuring contracting activity AND contract administrative activity (if applicable). Name, telephone number, fax number and e-mail address for the following:

8. Procuring Contracting Officer (PCO).

Address: _____________________________________________________________

Phone Number: _______________________________________________________

Fax Number: _________________________________________________________

E-Mail Address: ______________________________________________________

9. Administrative Contracting Officer (ACO).

Address: _____________________________________________________________

Phone Number: _______________________________________________________

Fax Number: _________________________________________________________

E-Mail Address: ______________________________________________________

10. Government or commercial technical representative or COR.

Address: ____________________________________________________________

Phone Number: _______________________________________________________

Fax Number: _________________________________________________________

E-Mail Address: _______________________________________________________

11. Relevancy Description.__________________________________________________

12. Narrative explanation.__________________________________________________

13. Negative Performance Documentation.______________________________________