I.B.1._Comb_S-S_Atch_01_PWS_ITG _6_Jun_16_16.pdf

PERFORMANCE WORK STATEMENT (PWS)

Office of Assistant Chief of Staff for Installation Management (OACSIM)

Information Technology (IT) Governance Support

Part 1

General Information

1. GENERAL

1.1. Description of Services/Introduction. This is a non-personal services contract to provide Information

Technology (IT) Governance support. Office of the Assistant Chief of Staff for Installation Management

(OACSIM) requires IT Governance Support for its core missions. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services in support of

OACSIM IT Governance as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background. The OACSIM is the Army Staff proponent for installations, facilities, and environment and the principal military advisor to the Assistant Secretary of the Army for Installations Energy and

Environment (ASA (IE&E). OACSIM is the Army’s installations expert and integrator of installation services that develops and implements strategies, policies, programs, and resources for an effective network of installations and capabilities. The OACSIM is the principal Army Staff (ARSTAF) adviser to the Chief of Staff of the U.S. Army (CSA) on installation and Family support matters and assists the CSA in acting as the agent of the Secretary of the Army in carrying into effect approved plans and recommendations. Under the supervision of the ASA (IE&E), for Army installation management, military facilities investment requirements and strategy, housing, installation environmental management and stewardship, privatization and energy security and sustainability issues, the OACSIM develops and executes Army strategy, policy, plans and programs; ensures the execution of policies, plans and programs consistent with law, regulation and policy by other DA officials organizations; and reviews and assesses the execution of Army policies, plans and programs.

1.3. Objectives. The contractor shall support the OACSIM compliance with the Clinger-Cohen Act and the Government Performance and Results Act (GPRA) and Department of Defense Directive 8000.01 and

Army CIO/G6 Global Network Enterprise Construct (GNEC) Strategy requirements to establish enterprise governance framework:

• Improve Information Technology (IT) investment and service delivery;

• Assist the Government with the development of Governance metrics and performance measures;

• Link IT investments to organizational accomplishments

• Eliminate outdated modes of operation and enable governance process improvement;

• Assess the overall effectiveness of OACSIM IT Governance processes;

• Measure and analyze the performance of IT as it relates to business functions, capture trends and develop recommendations for decision makers.

• Coordinate I&T Governance forums between ASA (IE&E), OACSIM, and domain stakeholders to assist with implementing programs and policies associated with installation services and management in a manner that shall facilitate efficient and effective execution.

1.4. Scope. The Contractor shall provide OACSIM I&T governance framework support for the development and management of governance processes and boards. Tasks include governance framework development, planning, web content management, web and SharePoint site and maintenance support, database systems support and performance reporting and analysis. The contractor shall assist the

Government with ensuring the Government’s IT investments are visible, selected, monitored and compliant with all applicable laws and authorities by developing metrics used to evaluate how effective OACSIM’s technology is meeting business mission. The Contractor shall provide recommendations to the

Government for opportunities and improvements based on analysis of quantitative data.

1.5. RESERVED

1.6. General Information

1.6.1 Quality Control. The Contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services IAW FAR Part

46 and 52.246-1, Contractor Inspection Requirements. The Contractor’s QCP is the means by which the

Contractor assures that the work complies with the requirement of the contract. As a minimum, the

Contractor shall develop quality control procedures and a QCP that address the areas identified in

Technical Exhibit 1, “Performance Requirements Summary (PRS).” The initial QCP shall be included in the proposal submission. If needed, a revised QCP will be submitted no later than 30 days after award to the contract. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed changes.

1.6.2. Quality Assurance. The Government will evaluate the contractor’s performance under this contract

IAW the Quality Assurance Surveillance Plan (QASP) and FAR 52.246-4, Inspection of Services—Fixed

Price. This plan is primarily focused on what the Government must do to ensure that the contractor performs IAW performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates. The Government will evaluate the

Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan

(QASP), a Contracting Officer Representative (COR) will be appointed. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards.

1.6.3 Recognized Holidays. The OACSIM observes the following Federal holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation. The Contractor shall be responsible for providing services between the hours of

0800-1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance. The work to be performed under this contract will be performed onsite at a

Government worksite within the National Capital Region.

1.6.6 Type of Contract. The Government intends to award a firm-fixed price (FFP) contract.

1.6.7 Security Requirements.

1.6.7.1. This is an unclassified contract. There are no requirements for Contractor personnel to have routine access to classified Government information in the performance of this contract effort.

1.6.8 Personnel Security.

1.6.8.1. The Contractor shall comply with PIV procedures implemented by Homeland Security Presidential

Directive-12 (HSPD-12), Federal Information Processing Standards Publication (FIPS PUB) Number 201-

1, Office of Management and Budget (OMB) Guidance M-05-24 and OACSIM.

1.6.8.2. The Contractor shall insert this clause, FAR 52.204-9 as required by FAR 4.1303, in all subcontracts when the subcontractor is required to have physical access to a Federally-controlled facility or access to a Federally-controlled information system.

1.6.8.3. In accordance with HSPD-12, OMB M-05-24 and FIPS 201-1, unless a previous favorable background investigation has been completed in the last ten (10) years, all Contractor employees will be the subject of the appropriate background investigation conducted by the Government.

1.6.8.4. No Contractor employee will commence work until the personnel security questionnaire (PSQ) has been completed, reviewed and submitted to the Office of Personnel Management (OPM).

1.6.8.4.1. When access to classified information is required or the Contractor employee will be providing full-time, on-site support at a secure Government facility, the Contractor will process the investigation request through the Defense Industrial Security Clearance Office (DISCO).

1.6.8.4.2. When contract support does not involve access to classified information and support is not provided at a secure Government facility, the Government will process the investigation request with assistance from the Government COR.

1.6.8.5. In addition to the submission of the required PSI, Contractor employees not meeting the minimum requirements of HSPD-12 and FIPS Pub 201-1 will be the subject of a National Crime Information Center

(NCIC) check by the appropriate security office prior to beginning work regardless of the sensitivity of the work being performed.

1.6.8.6. Non-US citizens will not be used in the performance of this contract unless the provisions of Army

Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the

Government for the non-US citizen to perform the required support.

1.6.9. Visit Notifications.

1.6.9.1. If the Contractor has previously been granted a facility clearance (FCL) through DISCO, the

Facility Security Officer (FSO) shall submit visit notifications via JPAS in the format prescribed by

OACSIM Security; the prescribed format will be provided to the Contractor by the Government COR.

1.6.9.2. If the Contractor is not cleared through DISCO, the Contractor will submit a signed visit request on company letterhead stationary through the Government COR for all Contractor employees supporting the contract. The request shall include the following:

Full name (last, first, middle)

Date of birth (MM/DD/YYYY)

Place of birth (city, state, country)

Citizenship

Type of last investigation

Date last investigation was completed

1.6.10. RESERVED

1.6.11. Nondisclosure Statements. All Contractor employees full-filling the requirements of this contract, are required to read and sign a Nondisclosure Statement, prior to beginning work. Performance of this contract may require the Contractor to access data and information proprietary to the Government agency or of such a nature that its dissemination or use, other than in performance of contract, would be adverse to the interest of the Government or others.

1.6.12. Security Regulations. All Contractor employees shall read all applicable security regulations, to be provided by the Government. Contractor personnel shall familiarize themselves with the Government’s regulations and policies and site-specific regulations regarding access to sensitive materials, computer facility/IT network access, issue of access credentials, etc., which shall be provided as required by the

Government.

1.6.13. Physical Security. The majority of the work shall be performed at the Government worksite. The

Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.14. Access Credentials. The Contractor shall establish and implement methods of making sure all access credentials (Common Access Card (CAC); DD Form 1466, DoD Building Pass; issued to the

Contractor employee by the Government are not lost or misplaced and are not used by unauthorized persons. No access credentials issued to the Contractor by the Government shall be duplicated. The

Contractor shall develop procedures covering access credentials that shall be included in the Quality

Control Plan. Such procedures shall include turn-in of any issued access credentials by Contractor personnel who no longer require access to Government information systems or Government facilities. The

Contractor shall immediately report any occurrences of lost access credentials to the COR

1.6.14.1. In the event access credentials are lost or damaged, the Contractor employee shall immediately notify the COR who will notify OACSIM Security of the loss or damage and request re-issue of the credential.

1.6.14.2. Multiple occurrences of loss or damaged access credentials shall be reported to the Contracting

Officer. When the replacement of access credentials is performed by the Government, the total cost of re-issuing the credential(s) shall be deducted from the monthly payment due the Contractor.

1.6.14.3. The Contractor shall prohibit the use of Government issued access credentials by any persons other than the Contractor employee to whom the credential is issued. The Contractor shall prohibit the opening of secure or locked areas by Contractor employees to permit entrance of persons other than

Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the OACSIM Security Office.

1.6.14.4. All contractors’ employee(s) working on-and off-site shall return the CACs, badges, and other

Government provided equipment at the end of their services and/or the end of contract. Failure to do so, the Government will hold the final invoice until all GFE has been returned.

1.6.15. Identification of Contractor Employees. All Contractor personnel attending meetings, answering

Government telephones and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel must also ensure that all documents or reports produced are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor employees with assigned duties requiring on-site performance must meet the requirements to obtain a Department of Defense building pass. Contractor employees requiring use of Government information systems or facilities must meet the criteria required to obtain a Common

Access Card and building specific identification badge requirements/specifications.

1.6.16. Security Requirements. Contractor personnel performing work under this contract must maintain the level of security required for the life of the contract. The security requirements are in accordance with the DD254.

1.6.17. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the

Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.18. Keys and Locks. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the

Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.19. Use of Keys and Locks. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the

Contracting Officer.

1.6.20 Anti-Terrorism and Operations Security Requirements

1.6.20.1. AT Level I Training. All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.20.2. Access and General Protection/Security Policy and Procedures. This standard language text is for Contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition

(FPCON) at any individual facility or installation change, the Government may require changes in

Contractor security matters or processes.

1.6.20.3. For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with

Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple

DoD facilities or multiple non DoD- federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the

Office of Personnel Management.

1.6.20.4. iWATCH Training. This standard language is for Contractor employees with an area of performance within an Army controlled installation, facility or area. The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45calendar days after contract award.

1.6.20.5. Army Training Certification Tracking System (ATCTS) Registration for Contractor

Employees Who Require Access to Government Information Systems. All contractor employees with access to a Government info system must be registered in the ATCTS (Army Training Certification

Tracking System) at commencement of services, and must successfully complete the DOD Information

Assurance Awareness prior to access to the IS and then annually thereafter

1.6.20.6. For Contracts That Require A Formal OPSEC Program. The contractor shall develop an

OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

1.6.20.7. For Contracts That Require OPSEC Training. Per AR 530-1, Operations Security, new

Contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training.

1.6.20.8. For Information Assurance (IA)/Information Technology (IT) Training. All Contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.20.9. For Information Assurance (IA)/Information Technology (IT) Certification. Per DoD

8570.01-M, DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.21. Special Qualifications. The contractor shall ensure all employees are fully proficient in their writing skills, share point, and fully understand performance management requirement. See Key Personnel

Paragraph 1.6.24.

1.6.22. Post Award Conference/Periodic Progress Meetings. The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation Subpart 42.5 and applicable government regulations. The Contracting

Officer and/or Contracting Officer’s Representative (COR) may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.23. Contracting Officer’s Representative (COR). The (COR) will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, and specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government furnished property, and provide site entry of

Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.24. Key Personnel. The Contractor shall provide Key personnel in the following labor categories:

Business Systems Analyst (Senior) and Business Systems Analyst (Intermediate). The contractor shall provide a Business Systems Analyst (Senior) who shall be responsible for the performance of the work.

The name of this person who shall act for the contractor shall be designated in writing to the COR and KO after contract award. The Business Systems Analyst Senior shall have full authority to act for the contractor on all matters relating to daily operation of this contract. The Business Systems Analyst Senior shall be available between 0800 and 1700, Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.

All key personnel shall have the minimum requirements for each labor category as identified below:

Role Minimum Education Minimum

Experience Business Systems Analyst (Senior)

A Bachelor’s Degree in

Information

Technology (IT), Computer Science, or

Business Management.

Five (5) years technical experience in IT Audit, IT

Compliance or IT Security and five (5) years of documented work history/experience in IT

Governance and Performance

Management

Business Systems Analyst (Intermediate)

A Bachelor’s Degree in Information Technology (IT), Computer Science, or Business Management

Five (5) years technical experience IT Audit, IT Compliance or IT Security and three (3) years of documented work history/experience in IT Governance and Performance Management

1.6.25 Contractor Travel. No contractor travel is required.

1.6.26. Other Direct Costs. No other direct costs are associated with this requirement.

1.6.27. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.27.1 . Organizational Conflict of Interest Specifics:

a. Purpose. The primary purpose of this clause is to aid in ensuring that:

(1) The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

(2) The Contractor's objectivity and judgment are not biased because of its present or future interests

(financial, contractual, organizational, or otherwise) which relate to work performed under this contract;

and

(3) The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of

Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-

4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or contractor delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components. (FAR 9.505-1).

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or contractor delivery order, it will not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant. (FAR 9.505-2).

(3) The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors. (FAR 9.505-3).

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. (FAR

9.505-4). In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the contractor during performance of this contract with the same caution that a reasonably prudent contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The

Contractor shall educate its employees regarding the restrictions imposed by FAR 9.505-4 so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

g. Subcontracts. The Contractor agrees that it will include the provisions in paragraphs d., e., and f. above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the

Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the

Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the Contracting

Officers for such efforts, applying the rules, principles, and procedures of FAR Subpart 9.5 have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the

Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the

Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future.

Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons in support thereof. (FAR

9.503).

1.6.28. Contract Closeout. The Contractor shall submit a final invoice within ninety (90) calendar days after the expiration of the contract, unless the Contractor requests and is granted an extension by the

Contracting Officer, in writing. In addition, and concurrent with the submission of the final invoice, the

Contractor shall notify the Contracting Officer of the amount of excess funds that can be deobligated from the contract so the closeout process can begin as soon as possible upon expiration of the contract. A bilateral contract closeout modification will be forwarded to the Contractor by the Contracting Officer and must be signed by the Contractor and returned to the Contracting Officer within thirty (30) calendar days of issuance of the modification. The Contractor's failure to respond and/or sign the bilateral closeout modification within thirty (30) calendar days of receipt will constitute approval of the terms of the modification and the modification will subsequently be processed unilaterally by the Contracting Officer to de-obligate excess funds and close this contract.

If the contract contains option periods, the Contractor is required to submit an invoice within ninety (90) calendar days after expiration of the base period of performance and the expiration of each exercised option period of performance to allow for de-obligation of excess funds that were obligated in those respective periods of performance.

1.6.29. Contractor Manpower Reporting (CMR) (Only applies to Army Customers):

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil.

The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Representative (COR);

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

(5) Estimated direct labor hours (including sub-Contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub-Contractors);

(7) Total payments (including sub-Contractors);

(8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different);

(9) Estimated data collection cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring

Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

(11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United

States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed

12 months ending September 30 of each government fiscal year and must be reported by 31October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. Contractor. A supplier or vendor having a contract or delivery to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to assist with administration of the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.8. Quality Assurance. The Government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.9. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. Work Week. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement

AKO Army Knowledge Online

AR Army Regulation

CFR Code of Federal Regulations

CIO Chief Information Office

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial Off the Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

GFE Government Furnished Equipment

GFI Government Furnished Information

HEN Headquarters Enterprise Network

HIPAA Health Insurance Portability and Accountability Act of 1996

I&T Information and Technology

IT Information Technology

JPAS Joint Personnel Adjudication System

KO Contracting Officer

OACSIM Office of the Assistant Chief of Staff for Installation Management

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

PMP Performance Management Program

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services. The Government will provide computer equipment, printers, copiers, software, Army

Knowledge Online account, Headquarters Enterprise Network (HEN) accounts, Common Access Card

(CAC), Contractor Badges and network connectivity necessary to accomplish day-to-day work requirements in support of the overall contractual effort. The appointed COR will sponsor all contractor personnel AKO accounts under this contract award.

3.2. Facilities. The Government will provide the necessary workspace for the contractor staff to provide the support as outlined in the PWS to include desk space, telephones, computers and other necessary equipment to maintain an office environment.

3.3. Utilities. Same as 3.1. The Government will provide all utilities in the facility for the contractor’s use in performance of duties that are required to be on site. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off water faucets, lights, conserving paper and recycling.

3.4. Equipment. No specialized equipment

3.5. Materials. See 3.1 and 3.2.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Basic Services: The Contractor shall provide all personnel; equipment, supplies, facilities, transportation, tools, and materials other than those listed in Part 3 of the PWS; supervision, and other items and non-personal services necessary to perform support services, analyses and evaluations; and specialized services as defined below. The identified tasks shall be completed and delivered in accordance with the requirements stated in the delivery schedule. The Government will retain ownership of all data, data rights, IT codes and all information and property, to include all materials and information developed, updated or provided as a result of the services performed under this contract.

5.1 Business Process Management (BPM) The objective of the BPM task is to create alignment among the individual process components input, output, resources, process structure, and process goals. Once alignment is achieved, the overall process performance of the OACSIM organization should increase both in terms of process quality (e.g. less waste, idle time, rework) and quantity (e.g. shorter cycle times).

The Contractor shall provide BPM methodologies, metrics and processes used to monitor and manage performance across many facets of the organization. The Contractor shall provide a solution for BPM that allows the OACSIM I&T Directorate to align business procedures and processes with organizational strategic goals.

All of the following deliverables shall be completed/accomplished IAW U.S. Army’s best practices and standards, along with Army Regulations AR 5-1, AR 25-1, AR-25-2, and AR 25-50.

5.1.1 Business Case Analysis: The Contactor shall assist with the development of two (2) Courses of

Action (COAs) that identifies alternatives and presents business, economic, risk, and technical arguments to assist…