Performance Work Statement (PWS)_08.08.2025.pdf
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- Attached to
- AVCOE Airfield Solar Sites Maintenance
- Solicitation number
- W9124G-25-R-A008
About this file
This Performance Work Statement (PWS) details a contract for solar site maintenance services for the United States Army Aviation Center of Excellence (AVCOE) at Fort Rucker, Alabama. The contract covers maintenance and support for 17 solar panel locations across five airfields: Cairns Army Airfield, Shell Army Airfield, Lowe Army Heliport, Hanchey Army Heliport, and Knox Army Airfield. The primary objectives include recurring solar site cleaning, repair, and maintenance to support the Wi-Fi network infrastructure for aircraft maintenance and training missions.
Key contract requirements include an initial inspection within 15 days of contract start, first cleaning within 30 days, and bird/animal proofing within 60 days. The contractor must conduct on-site inspections every 90 days, perform maintenance to ensure continuous operational status, and respond to unexpected failures within 72 hours. The contract has a base period of 12 months with two 12-month option periods. Estimated annual workload includes 20 hours for initial inspection, 40 hours for initial cleaning, 80 hours for bird/animal proofing, 240 hours for recurring maintenance, and 40 hours for unexpected failures. The contractor will also be responsible for replacing approximately 2 solar panels, 4 batteries, and 4 power distribution units annually.
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Performance Work Statement (PWS) (Includes Associated Performance Requirements Summary (PRS))
United States Army Aviation Center of Excellence (AVCOE) Airfield Solar Sites Maintenance (8 July 2025)
Part 1 General Information
1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.
1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide reoccurring solar site cleaning, repair, and maintenance services to the United States Army Aviation Center of Excellence (AVCOE) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.
1.2 Background: AVCOE’s purpose is to enable the aviation element of TRADOC’s mission to recruit, train, educate, develop and build the Army; establish standards, drive improvement, and lead change to ensure the Army can deter, fight, and win on any battlefield now and into the future. AVCOE airfields at Fort Rucker, AL (FRAL) have an installed Wireless Fidelity (Wi- Fi) network that supports the requirements of the aircraft maintenance contractor and the aircraft training mission. The system currently supports all major airfields. The flight line areas are covered with solar powered platforms to support the wireless access points that require continuously reoccurring inspection, cleaning, and maintenance.
1.3 Scope: This acquisition equips the AVCOE with a service contract that provides reoccurring inspection, cleaning, maintenance, and repairs as necessary for the 17 solar panel locations (sites) that support Wi-Fi coverage on the following airfields located at FRAL: Cairns Army Airfield, Shell Army Airfield, Lowe Army Heliport, Hanchey Army Heliport, and Knox Army Airfield.
1.4 Objectives: The single award contract shall acquire inspection, cleaning, maintenance, and repair services in support of the AVCOE mission as described in Section 1.2 Background.
The objectives are to provide support services in the areas described in Section 5.
1.5 General Information:
1.5.1 Period of Performance (PoP): The period of performance shall be for a base period consisting of twelve (12) months and two (2) 12-month options. The Period of Performance reads as follows:
Base Year TBD – TBD Option Year I TBD – TBD Option Year II TBD – TBD
1.5.2 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.
The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within thirty (30) days after date of contract award (DEL 1-1)
The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within fifteen (15) days. If the Government has provided comments, the Contractor shall then have fifteen (15) days to submit a Final QCP.
After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no less than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:
(a) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);
(b) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;
(c) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;
(d) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and
(e) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.
1.5.2.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within one (1) working hour of identifying those issues. Verbal reports shall be followed up by written reports within three (3) days (DEL 1-2).
1.5.3 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).
1.5.4 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)
deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.
1.5.4.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.
When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.
New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th
1.5.5 Hours of Operation: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.
1.5.5.1 Government Facility Office Hours: The Government facility office hours are 0730 - 1615 Central Standard Time (CST) except U.S. Holidays identified in paragraph 1.5.4.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.5.2 Contractor Support Hours: The Contractor shall provide support between the hours of 0800 – 1500 Monday through Friday except U.S. Holidays identified in paragraph 1.5.4.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.5.3 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.), and, if applicable, how the Contractor intends to address and meet increased operations tempo (e.g. Contractor’s need for overtime or extended work hours). The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within thirty (30) days after date of contract award (DEL 1-3). The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have three (3) days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation.
The timeline noted above shall apply for review and acceptance for proposed changes.
1.5.6 Place of Performance: The contractor shall perform all work at government owned/leased land and facilities in FRAL. The solar sites are spread out across the following five airfields: Cairns Army Airfield, Shell Army Airfield, Lowe Army Heliport, Hanchey Army Heliport, and Knox Army Airfield.
1.6 Security Requirements: This contract does not require the Contractor to have a security clearance.
1.6.1 Security Program: The Contractor shall comply with all FRAL security regulations and requirements. The Contractor shall be responsible for understanding all security aspects of the work performed under this contract; assuring compliance with all DOD and US Army regulations regarding security, including but not limited to AR 380-67, AR 380-5, AR 25-2, and assuring compliance with any written instructions from the security or Operations Security (OPSEC) Officer or Information Assurance Manager (IAM).
1.6.2 Personnel Security Clearance Requirements: This contract does not require contractor personnel to have a security clearance.
1.6.3 Access and General Protection/Security Policy and Procedures: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes. Contractor and all associated sub‐contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐ III) and Terrorist Screening Database (Army Directive 2014‐05/AR 190‐13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.
1.6.3.1 Installation Pass Log: RESERVED
1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the COR within two (2) days.
1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within one (1) day.
1.6.3.4 Common Access Cards (CAC) and CAC Log: RESERVED
1.6.4 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.
1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. When applicable, Government issued access badges shall not be worn outside designated facilities where visible to the general public.
1.7 Key Control: RESERVED
1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.
Meetings may start or end outside of regular duty hours.
1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.
1.10 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager (PM). The Contractor shall provide a PM who shall be responsible for the performance of the work. The name and contact information of this person shall be provided in writing to the KO within ten (10) days after contract award (DEL 1-4). The Contractor agrees that key personnel shall not be removed from contract work or replaced without government approval. If one or more of the key personnel for whatever reason becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding thirty (30) work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor shall immediately notify the KO (DEL 1-5) and shall, subject to the concurrence of the KO or authorized representative, promptly replace such personnel with personnel of at least substantially equal ability and qualifications. If the KO or authorized representative determines that suitable and timely replacement of key personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair the successful completion of the contract or the services ordered, the contract may be terminated by the KO for default or for the convenience of the Government, as appropriate. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM shall be available during regular duty hours as defined in 1.5.5.
1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.11.1 Contractor employees shall identify themselves by name and company affiliation when presenting briefings and conducting or attending meetings. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.
1.11.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the Contractor’s company name, the functional area of assignment, and a recent color photograph of the employee.
Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee.
1.12 Contractor Travel: RESERVED
1.13 Other Direct Costs (ODCs): RESERVED
1.14 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.15 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.
1.17 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements from all personnel to the COR no later than five (5) days (DEL 1-6) prior to contract start date and any subsequent new employee performance start. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.
1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, http://www.dimoc.mil/resources/limitations/ budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.19 Phase In /Phase Out Period: There is no phase-in period for this contract.
The phase-out period shall apply to any contract follow-on requirements. Thirty (30) days prior to the completion of the contract, an observation period shall occur at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent Contractor. This shall allow for orderly turnover of facilities, equipment, and records and shall help to ensure continuity of service. The Contractor shall not defer any requirements thereby avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The Contractor shall fully cooperate with the succeeding Contractor and the Government so as not to interfere with their work or duties. During the phase-out period, the Contractor shall address the following issues: employee notification; retention of key personnel; turnover of work-in-progress, inventories, Government property; removal of Contractor property; data and information transfer; and any other actions required to ensure continuity of operations. Full performance shall be maintained during the entire period.
1.20 Safety: The following provides information pertaining to Safety and Accident Prevention:
1.20.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)). The contractor shall evaluate, understand, and adhere to FAA approved Solar Projects on Airports policy.
1.21 Environmental Compliance: The following provides information on Environmental Compliance.
1.21.1 Environmental Compliance Plan and Program: The Contractor shall ensure that all of its operations and activities conform to the FRAL environmental policy requirements as applicable.
1.22 Required Training: The contractor shall conduct, or provide to their employees, instruction on Government statutes, regulations, policies and guidelines in areas such as employee conduct, ethics, safety, security, health, fire prevention, and the environment as they pertain to this contract. The contractor shall conduct or provide this training upon initial employee hire and as required per DoD regulation, policies and guidelines. Verification of all training shall be provided to the COR within ten (10) days after completion of the training (DEL
1-7). If changes to the required training list occurs, the Contractor shall complete all new training as directed by the COR or KO.
1.22.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within fifteen (15) days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT level I Awareness training is available at the following website: http://jko.jten.mil.
Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.
1.22.2 OPSEC Training: Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within thirty
(30) days of their reporting for duty and annually thereafter. All contractor employees will abide by Department of the Army and AVCOE OPSEC Policies. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html.
1.22.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on local iWATCH program (training standards provided by the requiring activity Army Anti-Terrorism Office (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) days of contract award and within five (5) days of new employees commencing performance.
1.22.4 Information Assurance (IA) Training: RESERVED
1.23.5 Personally Identifiable Information (PII): RESERVED
1.22.6 Threat Awareness and Reporting Program (TARP): RESERVED
1.22.7 Controlled Unclassified Information (CUI): RESERVED
1.23 Notice to Proceed: RESERVED
1.24 Government Property and Services: RESERVED
http://jko.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html
PART 2
DEFINITIONS & ACRONYMS
2. Definitions and Acronyms
2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.
Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”
Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.
Day – means, unless otherwise specified, a calendar day.
Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.
Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract
Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.
Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.
Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.
Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.
Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.
Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.
Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.
Work Day - The number of hours per day the Contractor provides services in accordance with the contract.
Work Week - Monday through Friday, unless otherwise specified.
2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.
AVCOE United States Army Aviation Center of Excellence AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATO Anti-terrorism Officer ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DEL Deliverable DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOCPER Department of Defense Contractor Personnel Office DoD Department of Defense FAR Federal Acquisition Regulation FRAL Fort Rucker, Alabama FPCON Force Protection Condition FY Fiscal Year GFP Government Furnished Property IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAM Information Assurance Manager IAW In Accordance With ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation
JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out PM Program Manager POC Point of Contact POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SAM System for Award Management SCR Service Contract Report SIGE Safety and Health Protection Plan TE Technical Exhibit TRADOC Training and Doctrine Command UOM Unit of Measure Wi-Fi Wireless Fidelity
PART 3
GOVERNMENT PROPERTY (GP) AND SERVICES
3. Government Property and Services
3.1 Services: RESERVED
3.2 Facilities: RESERVED
3.3 Utilities: RESERVED
3.4 Equipment: RESERVED
3.5 Special Tooling and Test Equipment: RESERVED
3.6 Materials: The Government will provide all Regulations, Standard Operating Procedures (SOPs), Local Instructions, Policies, etc. as required in the performance of this contract.
3.7 Training: All Contractor personnel shall be trained, competent, and skilled in the performance of their assigned work. The Government will provide the following training: AT Level 1 Awareness, OPSEC, and iWATCH. The Contractor is responsible for all costs associated with all training not described above to ensure that staff maintains required proficiency to perform assigned duties. Government will not provide or pay for training, conferences, or seminars in order for Contractor personnel to perform their tasks, with the exception of AVCOE specific and specialized training not obtainable outside of AVCOE.
3.8 Common Access Cards (CAC): RESERVED
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. Contractor Furnished Property and Services
4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.
4.2 Secret Facility Clearance: No security clearance required for this contract.
4.3 Materials: The Contractor shall provide all supplies, materials, and repair parts needed in the performance of this contract.
4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles (no GSA vehicles provided to Contractor for use on this contract) and equipment to perform the work described in this PWS. All Contractor provided vehicles and equipment shall have the company name prominently displayed on both sides of the vehicle or equipment and present a neat, professional appearance. Contractor's vehicles and equipment used in the performance of this contract shall meet all local traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor vehicles and equipment without prior written approval of the Contracting Officer.
The COR may inspect the Contractor’s vehicles and equipment at any time.
4.5 Background Checks): The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government.
PART 5
SPECIFIC TASKS
5.1 Basic Services: The objective of this contract is to provide AVCOE with a services contract that reoccurring solar site cleaning, repair, and maintenance services.
5.2 Program Management: The Contractor shall provide all necessary personnel, administrative, financial, and managerial resources required to support this contract. The Contractor shall provide program management and administrative support to ensure the requirements of the contract are met and to ensure the Contractor adequately controls and supervises all personnel who perform services under this contract. The Program Manager shall be the main point of contract for this contract and must have the ability to resolve issues in direct coordination with the COR. The Program Manager shall communicate project needs, coordinate project efforts, provide process improvements thru the Quality Control Plan, and resolve scheduling issues. Additionally the Program Manager shall ensure employees under this contract are evaluated and demonstrate subject matter expertise in the duties required for the performance of this contract. This is not required to be an on-site position, however the Contractor must be able to respond within the agreed upon time frame IAW this PWS. The Contractor must provide the Government an alternate PM to be identified prior to any absence of the PM.
5.3 Initial Inspection: Within fifteen (15) days of contract start, the Contractor shall coordinate with the COR and agency POCs and conduct an initial assessment of all solar locations to determine the current status of solar infrastructure. The inspection should consist of, at a minimum:
• Looking for broken, damaged, or loose panels.
• Examining for loose or low hanging wiring.
• Checking for animals, birds, or pests in the system.
• Inspecting batteries, control modules, power distribution boxes, and all other components to ensure that they are working properly and there are no signs of damage or need of repair/replacement.
At the conclusion of the initial inspection, the Contractor shall prepare and deliver an Inspection Report (DEL 5-1) to the COR within five (5) days of completion. The report, at a minimum, shall detail all deficiencies found during the assessment, photographs of the deficiencies where possible, a summary of the tasks required to correct the deficiencies, and a timeline for completing the tasks.
5.4 Initial Cleaning: Within thirty (30) days of contract start, the Contractor shall conduct first cleaning of all solar panels and associated equipment IAW the manufacturer’s guidelines at all sites. Upon completion of the cleaning, the Contractor shall prepare and deliver a Cleaning Report (DEL 5-2) to the COR within five (5) days. The report shall contain, at a minimum, the dates and times cleaning took place for each site, # of contractors and man hours needed to complete the task, a list of materials used, any issues that were found during the cleaning, and any additional information deemed necessary by the COR or Contractor.
5.5 Bird/Animal Proofing: Within sixty (60) days of contract start, the Contractor shall install bird and animal proofing at all solar sites. Upon completion of the installation, the Contractor shall prepare and deliver a detailed Installation Report (DEL 5-3) of the installation to the COR within five (5) days. The report shall contain, at a minimum, details on what equipment was installed, before and after pictures for each site, and any additional information deemed necessary by the COR or Contractor.
5.6 Reoccurring Inspection, Cleaning, and Maintenance: The Contractor shall conduct on-site inspections at least every ninety (90) days at all locations and perform maintenance duties to ensure sites remain continuously operational. These duties shall consist of, but are not limited to:
• Cleaning the solar panels and all associated equipment each visit.
• Removing pests.
• Repairing damaged items.
• Replacing non-repairable items.
Upon completion of each visit, the Contractor shall prepare and deliver an Inspection Report (DEL 5-1) and a Cleaning Report (DEL 5-2) to the COR within five (5) days.
5.7 Unexpected Failure: In case of unexpected failure at one or more sites, the Contractor shall respond within seventy-two (72) hours of notification to inspect, repair, and replace as necessary to bring the site(s) back into operational status. Upon completion of the site visit, the Contractor shall prepare and deliver a Response Report (DEL 5-4) to the COR within three (3) days. The report, at a minimum, shall detail the cause for failure, photographs of the cause where possible, and a summary of the tasks required to bring the site back into operational status.
5.8 Service Contract Reporting:
5.8.1 System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the AVCOE via a secure data collection site (DEL 5-5). The Contractor is required to completely fill in all required data fields through the following web address: www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.
5.8.1.1 Steps for Submitting a Service Contract Report (SCR):
1. Go to www.sam.gov and log in.
2. Select Entity Registrations and then select Service Contract Reporting.
http://www.sam.gov/
3. SAM displays your entities which have service contracts and meet the reporting criteria.
Select View by entity to see the service contracts for each entity.
4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.
5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:
• Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).
• Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.
6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.
7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.
5.8.1.2 Steps for Editing a Submitted Report:
1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.
2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.
PART 6
APPLICABLE PUBLICATIONS
6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.
6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)
6.1.2 Department of Defense Security Agreement (DD Form 441)
6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)
6.1.4 Installation Access Control (AE Reg 190-16)
6.1.5 The Army Physical Security Program (AR 190-13)
6.1.6 Contractor Identification (AE Reg 27-715)
6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)
6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)
6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)
6.1.10 Information Assurance (AR 25-2)
6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)
6.1.12 Policies and Procedures for Property Accountability (AR 735-5)
PART 7
ATTACHMENT AND TECHNICAL EXHIBIT LISTING
7. Attachment and Technical Exhibit List
7.1 Technical Exhibit A – Performance Requirements Summary
7.2 Technical Exhibit B – Deliverables Schedule
7.3 Attachment 1 – Estimated Workload Data
TECHNICAL EXHIBIT A
Performance Requirements Summary (PRS)
PERFORMANCE
OBJECTIVE
STANDARD PERFORMANCE
THRESHOLD
ACCEPTABLE
QUALITY LEVELS
(AQLs)
METHOD OF
SURVEILLANCE
DISINCENTIVES
PRS #1 - para 1.5.2 Provide Quality Control
(1) Develop, submit to the COR within thirty (30) days after contract award, and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS.
Zero deviation from standard
100% Inspection Document Contractor’s performance in Contractor Performance Reporting System
(CPARS)
PRS #2 - para 1.10 Provide Program Management – PM
(1) Name shall be provided to the KO for NLT 10 days after contract award.
(2) The PM shall not be removed from contract work or replaced without Government approval
(3) If the PM becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding thirty
(30) work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor shall immediately notify the KO and shall, subject to the concurrence of the KO or authorized
Zero deviation from standard
100% Inspection Document Contractor’s performance in Contractor Performance Reporting System
(CPARS)
representative, promptly replace such personnel with personnel of at least substantially equal ability and qualifications.
PRS #3 - para 1.22 Complete Required Training
(1) Complete AT Level I Awareness training within fifteen (15) days after contract start date.
(2) Complete OPSEC training within thirty (30) days of their reporting for duty and annually thereafter.
(3) Complete iWATCH training within thirty (30) days of contract award and within five (5) days of new employees commencing performance
(4) Verify completion of training requirements to the COR no later than ten (10) days after completion of training.
Zero deviation from standard
100% Inspection Document Contractor’s performance in Contractor Performance Reporting System
(CPARS)
PRS #4 - para 5.3 Conduct Initial Inspection
(1) Within fifteen
(15) days of contract start, conduct an initial assessment of all solar locations to determine the current status of solar infrastructure.
(2) Prepare and deliver an Inspection Report
Zero deviation from standard
100% inspection Document Contractor’s performance in Contractor Performance Reporting System within five (5) days of completion.
PRS #5 - para 5.4 Conduct Initial Cleaning
(1) Within thirty
(30) days of contract start, conduct first cleaning of all solar panels and associated equipment IAW the manufacturer’s guidelines at all sites
(2) Prepare and deliver a Cleaning Report within five
(5) days of completion.
Zero deviation from standard
100% inspection Document Contractor’s performance in Contractor Performance Reporting System
(CPARS)
PRS #6 - para 5.5 Install Bird/Animal Proofing
(1) Within sixty (60) days of contract start, install bird and animal proofing at all solar sites
(2) Prepare and deliver an Installation Report within five (5) days of completion.
Zero deviation from standard
100% inspection Document Contractor’s performance in Contractor Performance Reporting System
(CPARS)
PRS #7 - para 5.6 Conduct Reoccurring Inspection, Cleaning, and Maintenance
(1) Conduct on-site inspections at least every ninety (90) days at all locations and perform maintenance duties to ensure sites remain continuously operational.
(2) Prepare and deliver an Inspection Report and a Cleaning Report within five
(5) days of completion.
Zero deviation from standard
100% Inspection Document Contractor’s performance in Contractor Performance Reporting System
(CPARS)
PRS #8 - para 5.7 Respond to and Fix Unexpected Failures
(1) In case of unexpected failure at one or more sites, respond
Zero deviation from standard
100% Inspection Document…
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