TEB_-_Exhibit__7_(Grounds_Maintenance)_(10_Apr_17).pdf

TE B – Exhibit #7

GROUNDS MAINTENANCE

UNCLASSIFIED

Copy ___of___ Copies HQ, U.S. Army Installation Management Command

Fort Sam Houston, TX

062243Z JUN13

OPERATIONS ORDER 13-153: Enterprise Municipal Services Performance Standards (U)

Refs: (a) (U) Memorandum, Secretary of the Army, subj: Special Duty (Borrowed

Military Manpower and Troop Diversion) – Temporary Suspension of Certain Army Policy Constraints and Temporary Delegation of Certain Exception and Other Approval Authorities, dtd 11 Mar 13

(b) (U) HQ, IMCOM, subj: Unaccompanied Personnel Housing (UPH) for Warriors in Transition (WT) Policy, dtd 14 Oct 09

(U) Time Zone Used Throughout the Order: Zulu.

1. (U) SITUATION. As the Army adapts to a period of declining budgets, IMCOM must balance resources and accept risk to ensure that we remain capable of performing our core functions. Due to the impact of sequester reductions, immediate steps are being taken to reduce spending in order to meet fiscal challenges through the remainder of FY13 and beyond. While leaders will be presented with difficult choices they are also provided an unprecedented opportunity to eliminate inefficiencies and redundancies.

IMCOM leaders will improve standard delivery of services to meet FY13, and beyond, budget reductions, in order to perform core functions in support of Soldiers, DA Civilians and Families across the enterprise. This action is intended to address the Enterprise Municipal Services Performance contracts in an effort to realize cost savings.

2. (U) MISSION. Upon publication, HQ, IMCOM will implement enterprise performance standards for Grounds Maintenance, Solid Waste and Custodial Services in order to eliminate contract inefficiencies and redundancies for these services.

3. (U) EXECUTION.

3.A. (U) Commander’s Intent. This OPORD supports Line of Effort (LOE) 2, Installation Readiness. Garrisons will take immediate action to implement the performance standards outlined in Annex A for all new contracts and option years’ exercised. Garrisons that perform these services with an in-house workforce will also comply with these standards, unless specifically exempted in this OPORD. Garrisons will coordinate with contracting and legal offices to implement the standards using the most effective and efficient contracting vehicle available to allow flexibility to change level of services. This will require significant effort and coordination on the part of Garrison and supporting contracting activity, which may result in contract re-scoping and/or re-competition. This is an enduring mission and Garrison Commanders will ensure that Municipal Service Contract performance standards continue to be met.

ATTACHMENT 7.11

UNCLASSIFIED

3.B. (U) Concept of Operations. Upon publication of this OPORD, Garrisons shall adhere to the contract performance standards outlined in Annex A. Garrisons may increase standards for non-Army tenants based on a negotiated reimbursable/advanced payment agreement. The utilization of Borrowed Military Manpower (BMM) is authorized IAW HQDA, ref above, and as directed by the Senior Commander, in order to achieve higher standards. Per ref (b), Warrior Transition Unit (WTU) facilities, where in-house personnel perform these services, are exempt. The United States Military Academy (West Point), where in-house personnel perform these services is also exempt.

3.C. (U) Tasks to Subordinate Units.

3.C.1. (U) IMCOM Region Directors. (AT, CE, PA, EU)

3.C.1.A. (U) During the Service Contract Approval process, Regions will ensure that contracts are in compliance with the performance standards in Annex A.

3.C.1.B. (U) See Coordinating Instructions.

3.C.2. (U) U.S. Army Garrisons. (Including all DRGs)

3.C.2.A. (U) Immediately take actions necessary to meet the prescribed municipal services performance standards established in Annex A.

3.C.2.B. (U) See Coordinating Instructions.

3.D. (U) Coordinating Instructions.

3.D.1. (U) This order is effective upon publication.

3.D.2. (U) Direct Liaison Authorized (DIRLAUTH) is granted to all Commands, units, staff and staff sections to take necessary actions in support of the execution of this order. At the direction of G4, participate in or take action in support of activities, meeting, and/or conferences required to successfully execute this order.

3.D.3. (U) G4 may grant requests for exemptions to the instructions in this order or suspense extensions on a case by case basis.

3.D.4. (U) Garrisons will implement Enterprise Municipal Services Performance standards IAW Annex A.

3.D.4.A. (U) Upon publication of this OPORD, Garrisons shall adhere to the performance standards outlined in Annex A for all new contracts and option years’ exercised. Garrisons may increase standards for non-Army tenants based on a negotiated reimbursable/advanced payment agreement.

UNCLASSIFIED

3.D.4.B. (U) Special Duty (Borrowed Military Manpower and Troop Diversion). The utilization of BMM is authorized IAW HQDA, ref (a), and as directed by the Senior Commander to achieve higher performance standards.

3.D.4.C. (U) Custodial. Per ref (b), Warrior Transition Unit (WTU) facilities, where in-house personnel perform these services, are exempt. The United States Military Academy (West Point), where in-house personnel perform these services is also exempt.

4. (U) SUSTAINMENT. None.

5. (U) COMMAND AND CONTROL.

5.A. (U) Command.

5.A.1. (U) IMCOM G4 is the lead element for this action and all others are in support.

5.B. (U) Control. None.

5.C. (U) Signal.

5.C.1. (U) IMCOM G4 PW Action Officer is Ms Earnetta J Brady P.E., comm:

(210) 466-0456; email: earnetta.j.brady.civ@mail.mil.

5.C.2. (U) Acknowledge receipt of this order to the POC para 5.C.1. and the HQ, IMCOM Operations Center at usarmy.jbsa.imcom-hq.mbx.operations-central-taskings-opords@mail.mil.

ACKNOWLEDGE:

FERRITER

LTG

Commanding

OFFICIAL:

KAUZLARICH

COL

G3

UNCLASSIFIED

ANNEXES:

A – (U) Enterprise Municipal Service Contracts Performance Standards

DISTRIBUTION:

DCG/COS, IMCOM

DCG-O, IMCOM

ED, IMCOM

CSM, IMCOM

IMCOM Directorates (G3, G4, G8) IMCOM Region Directors (EU, AT, CE, PA) Commanders, USAGs (Including all DRGs)

INFO

Commander, ACC

UNCLASSIFIED

ANNEX A (Enterprise Municipal Service Contracts Performance Standards) to OPORD 13-153: Enterprise Municipal Services Performance Standards (U)

A–1. IMCOM Enterprise Municipal Services Performance Standards This Annex provides tasks that will be performed by contract or in-house workforce.

A–2. Table elements

a. Table A-1 Grounds Maintenance services tasks to be performed.

b. Table A-2 Solid Waste services tasks to be performed.

c. Table A-3 Provides Custodial service tasks to be performed.

Table A-1 Grounds Maintenance Task Table IAW OPORD 13-153: Enterprise Municipal Services Performance Standards

Improved Grounds

TASK FREQUENCY

STANDARD

SERVICE PERFORMED

Grass Cutting and Trimming

A/R Rye, Fescue, tall Fescue, St. Augustine, Buffalo, Bermuda, Bent, Centipede, Zoysia.

ONLY Mow when grass height reaches 4" back to 2"

Tree Pruning & Shrub/Brush Trimming

Every 2yrs 1Y 1Y 4Y

Pruning Trees1 Inspection (Safety) Shrubs/brush High visibility areasi Hedges High visibility

Ground Repair Services

Playground Equipment - Clean exchange sand…repair equipment Erosion & Stabilization

Debris Removal 1Y Debris Removal Landscaping Maintenance

2Y 2Y

Landscaping Maintenance - Plantingsii Landscaping Maintenance - Weed control - Pavements (sidewalks) Landscaping Maintenance - weed control - Fence lines, railroads, etc…

Removal of Grass Clipping and Leaves

2Y

1Y

Leaf Collection - Sports & Parade fields Leaf Collection - High visibility Grassed Areas

Provide Periodic Lawn Treatment Service

6Y

6Y

Provide Lawn Treatment - Fertilize/aerate, etc... grass areasiii Includes sports fields.

Provide Lawn Treatment - water grassed areas (May-Oct) - Includes sports fields.

Provide Lawn Treatment - Rake/Roll tamped surface.

UNCLASSIFIED

1Y Provide Lawn Treatment - Repair wearing layer - tamped roll

Tree Removal A/R Tree Removal Semi-Improved Grounds

Grass Cutting and Trimming

A/R Rye, Fescue, tall Fescue, St. Augustine, Buffalo, Bermuda, Bent, Centipede, Zoysia

Tree Pruning & Shrub/Brush Trimming

5Y Trees/Shrubs other than high visibility areas

Tree Pruning & Shrub/brush Trimming

A/R Hedges other than high visibility areas

Ground Repair Services

A/R Erosion & Stabilization

Debris Removal A/R Debris Removal Removal of Grass Clipping and Leaves

1Y Leaf Collection - Other than High visibility Grassed Areas

Tree Removal 1Y Tree Removal Unimproved Grounds

Fire Control Service for Mission Essential Area

A/R

Fire Break, control burns, control tall grass

Erosion Control - Training, Range, Maneuver Area

A/R Repair critical damaged areas - reseeding

Fire Control Service for All Other Areas

A/R Fire Break, control burns, control tall grass

Maintenance of Wetlands - Storm and Waste Retention

A/R Maintenance of Bank Integrity, Planting, Control of Vegetation i Pruning only by trained personnel to prevent accidents and damage to vegetation ii High Visibility areas include: Main Gate, Parade Fields, Drill Fields, Playgrounds, Cantonment Areas, Schools, Cemeteries, Athletic Areas, and Housing Areas (including vacant quarters) iii Using Mulch iv Use Slow- release fertilizer

Table A-2 Solid Waste Task Table IAW OPORD 13-153: Enterprise Municipal Services Performance Standards

ROUTINE SERVICE

TASK/SERICE MINIMUM LEVEL OF SERVICE

Pickup - Refuse Dumpsters At least once a week or on a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

Pickup - Recycling Dumpsters At least once a week or on a regular and systematic basis that is sufficient to inhibit the

UNCLASSIFIED

propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

Pickup - Food Waste Dumpsters At least once a week or on a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

Pickup - Organics (green/yard waste) Dumpsters

At least once a week or on a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

Clean Refuse Dumpsters On a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances (ref 1, 2,3)

Clean Food Waste Dumpsters On a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances (ref 1, 2,3)

Maintain Dumpsters Appearance Patch holes, perform corrosion control, paint will match garrison color scheme, access doors are in good working condition, no visible crack on fork mounts

Pickup - MFH Garbage (non- RCI) At least once a week or on a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

Pickup - MFH Recycling (non-RCI) At least once a week or on a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

Pickup - MFH Green/Yard Waste At least once a week or on a regular and systematic basis that is sufficient to inhibit the propagation or attraction of vectors and the creation of nuisances. (ref 1, 2,3)

PERIODIC SERVICES

TASK/SERICE MINIMUM LEVEL OF SERVICE

Unscheduled collection (storms, disaster, special events, etc)

At least within 24 Hrs, prioritized as emergency SO (ref 2)

Bulk Waste Item Pick –Up (units and non-RCI MFH)

1x per quarter (ref 1)

Solid Waste Task Notes:

1. Deviations to the minimum level of service will require approval by the Command and the justification will take into consideration the collection cost, fuel consumption, generation rates, waste composition and storage capacity.

2. It is recommended that the costs associated with the collection and disposal of solid waste should be driven, completely or in part, by the quantity (weight)

UNCLASSIFIED

of waste generated and disposed/diverted. Avoid situations where the cost are based entirely on an annual fee or cost per container per pickup.

Cost Factor:

Potential Disposal Cost = Disposal Cost (w/out composting) + Program Cost + (Recycled waste in tons + Composted waste in tons) x Average Disposal Facility Fee (ADFF)

Actual Disposal Cost = Disposal cost + Cost for all programs – revenue from recycling

References:

1. 40 CFR 243.203

2. AR 420-1

3. TM 5-634

Table A-3 Custodial Service Task Table IAW OPORD 13-153: Enterprise Municipal Services Performance Standards

1. Facility Category Codes to be excluded from these custodial services: 141XX, 17XXX, 722XX, 724XX, and 721XX (Except 72112, WTU UPH) facilities.

2. Custodial services for facilities in the frequency chart (as shown in the columns below) are not provided to facilities assigned to military units below the Brigade level.

3. Garrison Commanders have the discretion to alter these standards to a higher level when supported as reimbursable.

4. Administrative space within U.S. Army Reserve unit facilities with Category Code 17140 is considered non-reimbursable for Custodial Services. US Army Reserve receives equal IMCOM installation BASOPS Service as all Army tenants. USARC will receive custodial services regardless of the unit level and will receive the same level of support as other authorized buildings on the installation. Any service beyond the Garrison’s basic service will be provided on a reimbursable basis. To receive custodial services, the building must have the correct CATCODE.

5. Training building under CATCODE (17xxx) such as Simulations Center (CATCODE 17213) and Simulator Building (motion based) (CATCODE 17210) with administrative offices will be treated the same as Installation Admin on non-reimbursable basis.

6. Services for Warriors in Transition unaccompanied personnel housing will be funded and executed in full compliance with OACSIM policy memorandum, “Unaccompanied Personnel Housing for Warriors in Transition (WT)” dtd 14 Oct 09, ref (b) custodial services for WTs residing in WT UPH facilities.

UNCLASSIFIED

Task

Child Care/ Youth

(Ref: AR 608-10)

Installation Administrative &

Community offices, training/education & Warriors in

Transition

Fitness Centers

Clean/Supply Kitchens & Breakrooms D A/R A/R Clean/Supply Restrooms D 3W D Disinfect Toilets/Urinals1A D 3W D Clean Drinking Fountains D 3W D Remove Trash D 1W 2W Remove Recycle 1W 1W 2M Vacuum Cleaning D 1M 1M Carpet Cleaning 1Y 1Y 1Y Spot Clean A/R A/R A/R Sweep Floors D 2M D Wet Mop D 1M D Dry Buff or Spray/Buff M 4Y 1M Stripping/Finishing Tile 2Y 1Y 1Y Regular Dusting D 2Y 2Y High Dusting 1W 1Y 1Y Clean Furniture 1Y A/R A/R Wash Interior Glass D A/R A/R Wash Exterior Glass 2Y A/R A/R Clean Window Treatments 2Y A/R A/R

Highchairs, Cribs, Playpens D2,BO

Applicable for CDCs and Youth Services Facilities ONLY

Food Service Areas D2,BP Clean Doors, Doorframes D3,BQ Scrub Walls, Woodwork 1W 4,BQ Dust Ledges, Window Sills 1W 5,BR

Clean Upholstered Furniture 2Y 6,BS

Legend A/R - As Required/Requested

D - Daily

1Y – 1 Time a Year 1W - Once a Week 2Y - 2 Times a Year 2W - Twice a Week 4Y - 4 Times a Year 3W - Times a week 5Y - 5 Times a Year 1M - Once a Month 6Y - 6 Times a Year 2M - Twice a Month

UNCLASSIFIED

BO - Applicable only to Child & Youth Services facilities BP - Applicable only to Child & Youth Services facilities - for all other facilities; see "Clean/Supply Kitchens & Restrooms."

BQ - Covered under "Spot Cleaning" for all facilities except Child & Youth Services facilities.

BR - Covered under "Regular Dusting" for all facilities except Child & Youth Services facilities.

BS - Applicable only to Child & Youth Services facilities - for all other facilities; see "Clean Furniture."

N/A - Not Applicable

Biohazard Waste Notes:

Caliber of the cleaning service for casualty/trauma decontamination at facilities where regulations shall be cleaned IAW MEDCOM Reg 40-35; paragraph 16 Contingency Planning (h) Casualty/trauma Suicide.

Child Development Services Notes:

Caliber of the cleaning service for Child Development Services facilities will be specified as hospital-grade quality, as per AR 608-10 Ch 5-37 a.

1A. Includes partitions and walls behind toilets

1B. Window Treatments = window coverings such as blinds, drapes, interior shutters, etc.

1. Per AR 608-10, g. (1) this service will be provided as needed, but at least semi-annually.

2. Includes all cleaning tasks described in AR 608-10, Ch 5-37, e. (4)

3. Includes all cleaning tasks described in AR 608-10, Ch 5-37, e. (7)

4. Includes all cleaning tasks described in AR 608-10, f. (1)

5. Includes all cleaning tasks described in AR 608-10, f. (2)

6. Includes all cleaning tasks described in AR 608-10, g. (4); these services will be provided as needed, but at least semi-annually.

i ii iii