IB08 Attachment 4- Industry Questions with Responses.pdf

a. The response deadline is hereby extended from 6 Aug 2026 at 10:00 am, EDT, TO 14 Aug 2026 at 10:00 am, EDT.

b. The attached Performance Work Statement (PWS) revised on 5 Aug 2026 hereby replaces the previous PWS in its entirety.

c. Following are the responses to the industry questions received.

Q 1. The requirements section references recurring quarterly on-site shredding at Fort Riley, KS, and on-demand shredding at various Civilian Human Resource Agency (CHRA) locations in support of CHRA Fort Riley, KS. However, the delivery and inspection/acceptance locations are listed as; USA Civilian Human Resource Agency (CHRA) 6490 Raritan Ave, Bldg 3330 Aberdeen Proving Ground, MD 21005-5200?

A1: Refer to Performance Work Statement (PWS) paragraph 1.5.5 Place of Performance, and Table 1.2 – Potential CHRA Installations Requiring Shredding Services. The services are to be performed at Fort Riley, KS (quarterly) and at various on-demand CHRA locations listed in Table 1.2 of the PWS. Aberdeen Proving Ground, MD, is listed as one of the potential on-demand service locations and will also be the delivery and inspection/acceptance location in the solicitation document.

Q 2. Could you please confirm whether the shredding services are to be performed at Fort Riley, KS, at the Maryland address above, or at multiple locations? If multiple locations are involved, could you provide a list of all service addresses?

A2: See Answer A1.

Q 3. Also, can you clarify if you are seeking pricing for an all-day shred event? If so, how many hours do you require? If not what specifically are you looking for on these dates.

A3: The documents do not specify all-day shred events. The requirement is for on-site shredding services, with recurring services at Fort Riley and one-time, on-demand services at other locations per PWS 1.3 and Table 1.2. A maximum of 50 standard banker boxes is anticipated for each quarterly or on-demand event.

Q 4. What is the estimated document volume for each quarterly Fort Riley visit and each on-demand shredding event, expressed in pounds, boxes, containers, or cubic feet?

A4. According to Table 1.2 in the PWS, a maximum of 50 standard banker boxes is anticipated for each quarterly or on-demand event.

Q 5. Which five CHRA locations are expected to receive the on-demand shredding services, or should offerors price assuming that services may be required at any location listed in Table 1.2?

A5: Offerors should be prepared to provide on-demand shredding services at any of the locations listed in Table 1.2 of the PWS, which includes a wide range of Army installations across the Continental United States (CONUS).

Q 6. Please confirm whether the Firm-Fixed-Price unit rate for each on-demand event must include all travel, transportation, lodging, equipment, and related costs regardless of which location listed in Table 1.2 is selected.

A6. See PWS paragraph 1.5.6 Type of Contract: “The government intends this acquisition to result in a single award for a firm fixed price order.” The solicitation asks for a firm-fixed price per "Each" for on-demand services (CLIN 0001). This implies that the price for each on-demand event should be all- inclusive of travel, transportation, and all other related costs, regardless of the location.

Q 7. How much advance notice will the contractor receive for an on-demand shredding request, and what is the required response or completion time after receiving the request?

A7. See PWS paragraph 1.1., 30-day notice will be given for each on-demand shredding requests.

Q 8. Please confirm whether the prime contractor may use qualified local shredding subcontractors at the listed CHRA installations and whether subcontractors require advance Government approval.

A8. The use of local shredding subcontractors is not prohibited. Subcontractor employees must comply with all installation and facility access and security policies in accordance with PWS 1.5.7 Security Requirements.

Q 9. Please confirm the minimum acceptable cross-cut particle size or other destruction standard required to ensure that the information is irretrievable, indecipherable, and irrecoverable.

A9. See PWS paragraph 1.1. Description of Services/Introduction: …...” Documents being destroyed often will contain Personally Identifiable Information (PII). …… According to Army CUI 32 CFR 2002. 14(f)(2), documents containing PII should be destroyed "in a manner that makes it unreadable, indecipherable, and irrecoverable." Contractors will be required to disclose method of meeting this qualification prior to awarding contract (e.g., crosscut shredding and/or particle size).

Q 10. Is the contractor required to provide a Certificate of Destruction, destruction log, weight ticket, or other written documentation after each shredding event? If so, please identify the required format and submission timeline.

A10. The documents do not explicitly state a requirement for a Certificate of Destruction after each shredding event. Refer to PWS, Part 4 Applicable Publications, “The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.”

Q 11. What is the maximum number of on-demand shredding events that may be requested concurrently, and may multiple events be scheduled at different locations during the same period?

A11. The documents do not specify the maximum number of on-demand events that can be requested concurrently. We do not anticipate more than one site having a shredding event at a time.

Q 12. Please confirm the correct NAICS code for this acquisition. The SF 1449 identifies NAICS 561990, while the pricing schedule identifies NAICS 541519.

A12. Due to a technical system error, the NAICS code cannot be modified within the pricing schedule. However, the SF 1449 correctly reflects NAICS code 561990, which remains the official designated code for this requirement.

Q 13. Please confirm that the quote submission consists of the completed SF 1449, pricing for all line items, acknowledgment of amendments, and applicable representations and certifications, and that no separate technical narrative, past-performance submission, insurance documentation, or personnel qualifications are required with the initial quote.

A13. The quote submission should include the completed SF 1449, pricing for all line items, and acknowledgment of any amendments. The basis for award will be the lowest priced, responsive, and responsible offeror. No separate technical narrative or past performance submission is explicitly requested in the initial quote.

Reference in solicitation Addendum to 52.212-1, Instructions to Offerors - Commercial Products and Commercial Services.

Q 14. We would like to know if this is a brand-new contract OR if there is (was) an incumbent performing these services. If not brand new, could you please provide the current / previous contract number and what the total contract value was?

A14. This is a new requirement.

Q 15. Is there a minimum or maximum volume expected (e.g., number of boxes, pounds of paper)?

A15. See Answer A4.

Q 16. What particle size or shred specification is required to meet the “unreadable, indecipherable, irrecoverable” standard?

A16. See Answer A9.

Q 17. What particle size or shred specification is required to meet the “unreadable, indecipherable, irrecoverable” standard?

A17. See Answer A9.

Q 18. How many gallons will be dumped at each bulk pick up?

A18. See Answer A4.

Q 19. Does CLIN 0001 represent all locations or does it ask for shredding of one of the individual CRHA locations?

A19. CLIN 0001 is for "Shredding Services on Demand, Bulk" with a quantity of 5 "Each." This represents five on-demand shredding events that can be ordered for any of the CHRA locations listed in the PWS.

Q 20. Please provide a volume for destruction? i.e. pounds? or containers? if containers, what size(s)?

A20. See Answer A4.

Q 21. What are the mechanisms, by which, documents from other locations shall be relocated to Fort Riley, if at all?

A21: All shredding services are to be performed on-site at the respective locations.

There is no mention of relocating documents between sites.

Q 22. Do the possibility exist for option years on this contract?

A22. The solicitation includes a clause for "Option to Extend Services" (52.217-8), which allows the government to extend the performance period for up to 6 months.

There are no option years.

Q 23. Is it safe to assume, since the docs are HR docs, the docs are the standard 8.5X11? or are there legal size as well?

A23. See answer A4.

Q 24. Are we to assume there is a receptacle onsite for the shreds?

A24: No. Per PWS paragraph 1.1 Description of Services / Introduction: “The contractor must provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal service necessary to perform on-site document shredding services.”. . .

Q 25. Is a standard pickup truck or SUV acceptable for performing the services, or is a box truck required?

A25: The solicitation does not prescribe a specific vehicle type. The contractor is responsible for providing all transportation, equipment, and supplies necessary to perform the requirements of the PWS.

Q 26. Is the contractor expected to provide secure locked collection containers, or will documents be provided directly for immediate on-site shredding?

A26: See Answer A24.

Q 27. Is there an estimated average volume of documents to be destroyed during each service visit?

A27: See Answer A4.

Q 28. Could you please provide a list of all installations, buildings, or locations that will be serviced under this contract?

A28: Refer to the PWS Table 1.2 – Potential CHRA Installations Requiring Shredding Services for the list of installation buildings and service locations

Q 29. How often is service expected at each location (for example, monthly, quarterly, or on an as-needed basis)?

A29: Refer to the PWS Table 1.2 – Potential CHRA Installations Requiring Shredding Services for frequency for each location identified.

Q 30. For locations requiring on-demand service, is the contractor expected to include those visits in the quoted price, or should a separate price per on-demand visit be provided?

A30: Include all required scheduled and on demand services in the quoted prices unless otherwise specified in solicitation.

Q 31. Are there any historical usage figures, such as the approximate number of scheduled and on-demand service calls during the previous contract period, that can be shared?

A31: See answer A4 and A14.

Q 32. Do you have volumes for each location?

A32: See Answer A4.

Q 33. Please provide a volume for destruction? i.e. pounds? crates or boxes? or Is it safe to assume, since the docs are HR docs, the docs are the standard 8.5X11?

or are there legal size as well?

A33: See answer A4. The documents do not specify the size of the documents to be shredded (e.g., 8.5x11 or legal size).

Q 34. Are we to assume there is a receptacle onsite for the residue?

A34: See Answer A24.

d. No further questions will be accepted.