IB08 Industry Questions and Answers W9124D25QA068 Amend 0001 Attachment 27 Mar 2025.pdf
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- Attached to
- HIGH SPEED INTERNET SERVICE
- Solicitation number
- W9124D25QA068
About this file
This document is an Industry Questions and Answers document for the W9124D25QA068 High-Speed Internet Service solicitation. The Q&A provides critical details about a high-speed internet service contract for the U.S. Army Human Resources Command at Fort Knox, KY. Key details include: the incumbent contractor is Charter Communications Operating, LLC (previous contract W9124D-22-P-0184), the facility averages approximately 260 devices daily, and the current network platform is Meraki. Technical specifications reveal the building is nearly 100 years old, constructed with concrete, brick, and drywall, and containing metal studs. The contract requires approximately 111 feet of conduit installation, cabling, and has drop ceilings in most areas except hallways. No specific requirements were noted for TAA/NDAA compliance, Uninterruptible Power Supply, or bandwidth limiting.
The attached images are floor plan layouts of the facility, showing multiple levels (basement, first, second, third) with color-coded sticky notes indicating various room designations and potential network infrastructure locations. These floor plans appear to be part of the site survey documentation to assist potential bidders in understanding the physical infrastructure and network deployment requirements for the high-speed internet service contract.
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W9124D25QA068 High-Speed Internet Service; Industry Questions and Answers
Q1. Is this a new contract, or is there an incumbent? If so, could the government please provide the vendor's name and contract number?
A1. The Government can confirm that this is not a new contract. The incumbent is:
Contractor: Charter Communications Operating, LLC Contract: W9124D-22-P-0184
Q2. Is there a requirement for TAA- and NDAA-compliant equipment?
A2. No, there is no requirement.
Q3. Will an Uninterruptible Power Supply (UPS) be required?
A3. No, there is no requirement.
Q4. Is there existing rack space available, or will a rack need to be procured to accommodate the equipment?
A4. Yes, there is plenty of space.
Q5. Is there a cabling requirement (e.g., CAT6, plenum, etc.)?
A5. Yes, cabling will be required.
Q6. Are all buildings and interior walls made of concrete, metal, or drywall? If other, could you specify?
A6. The building is nearly 100 years old. It is comprised of concrete, brick, and drywall. The walls have metal studs.
Q7. What is the total number of users that the Wi-Fi system will serve? Is there a requirement for bandwidth limiting on a per-user basis??
A7. The total number of users is unknown, but we average approximately 260 devices daily.
No bandwidth limiting is currently required.
Q8. Will conduit installation be required in any of the buildings? If so, can you specify the estimated amount needed?
A8. As stated in 5.1 of the PWS, approximately 111 feet of conduit is required.
Q9. What type of fiber is used in the facility for this solicitation—multimode or single-mode?
A9. The Government cannot confirm what type of fiber is currently being used.
Q10. Does the building have a drop ceiling?
If not, could you provide details about the ceiling structure?
A10. Most of the building consists of drop ceilings, except for the hallways. The hallways do have access panels/hatches.
Q11. Please provide a higher resolution image of the building.
A11. Please see attached 3 different copies. A site survey is the next best option. Copies are attached below.
Q12. Are there any specific platforms that the Government use, such as Cisco, Aruba, Extreme Networks, etc?
A 12. Please see PWS paragraph 1.2; current platform is Meraki.
A11. Image 1:
A11. Image 2:
A11. Image 3:
File details come from the government source that posted it. Updated .