IB08 Amendment W9124D24Q0023-0001.pdf

0012020181

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment updates the PWS in response to industry questions.

Industry questions and answ ers have been posted to SAM.gov.

Offeror due date is changed from 19 December 2023 to 21 December 2023.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 47

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 15-Dec-2023

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W9124D24Q0023

X 9B. DATED (SEE ITEM 11)

17-Nov-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Dec-2023

CODE

MISSION AND INSTALLATION CONTRACTING CMD

MICC FORT KNOX

BLDG 1109B STE 250

199 6TH AVE

FORT KNOX KY 40121-5720

W9124D 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

1x

W9124D24Q0023

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 19-Dec-2023 10:00 AM to 21-Dec-2023 10:00 AM.

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

LRC Post Laundry – Fort Knox, KY December 2023

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

This will be awarded as a Firm-Fixed Price / Level of Effort contract. The prices in the Quantities Table are the Firm-Fixed Price and the quantities performed are the Level of Effort. The Contract Line Items (CLINs) listed in the contract are used for funding purposes only. The CLINs themselves are NOT the Firm Fixed price. The Quantity of one

(1) Job and total dollar amount per CLIN is established to enable the contractor to invoice for actual work provided, as described above.

Army Sustainment Command (ASC) provides contracted Laundry and Dry Cleaning (L&DC) services In Accordance With (IAW) Army Regulation (AR) 210-130 to launder and press fabrics, textiles, garments, linens, and specified Organizational Clothing and Individual Equipment (OCIE).

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide Laundry and Dry Cleaning services. The Contractor shall maintain accountability for linens submitted for L&DC services IAW AR 710-2, Supply Policy Below the National Level;

Department of Army Pamphlet (DA PAM) 710-2-1, Using Unit Supply System (Manual Procedures); AR 735-5, Property Accountability Policies; and other regulatory requirements.

1.1.1 The Contractor shall operate and manage the Laundry Delivery and Collection Point(s) for the issue, receipt, requisition, exchange, warehousing, and turn-in of linens IAW AR 710-2, Supply Policy Below the National Level; Department of Defense (DoD) 4145-19-R, Storage and Materials Handling; and other regulatory requirements.

1.1.2 The Contractor shall maintain accountability for linens and other items submitted for L&DC services IAW AR 710-2, Supply Policy Below the National Level; Department of Army Pamphlet (DA PAM) 710-2-1, Using Unit Supply System (Manual Procedures); AR 735-5, Property Accountability Policies; and other regulatory requirements.

1.1.3 The Contractor shall provide service to authorized customers only IAW DA PAM 710-2-1.

The Contractor shall provide L&DC services to authorized commands, USAREC, 100TH Div., Cadet Command and Command Assessment Program (CAP.) All work performed under the contract shall be provided IAW the terms and conditions of the contract and AR 210-130, Laundry, and Dry-Cleaning Operations. The contractor shall provide non-personal service(s).

1.1.4 The Contractor shall receive, account for, process and return all organizational articles tendered for laundering IAW Technical Exhibit D – Laundry Ticket.

1.1.5 The Contractor shall establish and maintain a system of record to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract IAW AR 210-130, Laundry and Dry-Cleaning Operations and Technical Exhibit A – Estimated Workload Data.

1.1.6 All work and services provided by the Contractor shall be performed IAW the standards as contained or referenced herein.

Note - Performance Standards for Paragraphs 2.1.7 - 2.1.13 are in Technical Exhibit A – Performance Requirement Summary (PRS)

1.1.7 The Contractor shall provide laundry service for linen.

1.1.8 The Contractor shall clean specialty items, OCIE (sleep system) and Care of Supplies in Storage (COSIS) for authorized customers.

1.1.9 The Contractor shall provide Dry-Cleaning service.

1.1.10 The Contractor shall provide repairs to individual garments or organizational items within the Contractor’s possession.

1.1.11 The Contractor shall provide Transportation Services.

1.1.12 The Contractor shall pickup/deliver items IAW Technical Exhibit B – Delivery Schedule.

1.1.13 Contractor shall provide bed linens IAW Attachment 3 - Linen Specifications.

1.2 Background: The Army Sustainment Command (ASC) has provided or made available, L&DC services to launder and press textiles, garments, linens, OCIE and fabrics on a direct funded basis. L&DC operations are primarily governed by AR 210-130, Laundry and Dry-

Cleaning Operations. ASC provides manpower and contracts for L&DC at specific Installations, both Continental United States (CONUS) and Outside of Continental United States (OCONUS).

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide L&DC services to authorized commands, USAREC, 100TH DIV. and Cadet Command. All work performed under the contract shall be provided IAW the terms and conditions of the contract and AR 210-130, Laundry and Dry Cleaning Operations.

The Army’s Installations L&DC Program provides the laundry and dry-cleaning of government owned items IAW environmental Occupational Safety and Health Administration (OSHA)/host nation, and other applicable regulations and policies. This process includes drop-off, pick-up, and direct exchange at customer designated location(s). The laundry services include accountability, wash, dry, and package specified items (blankets, pillows, sheets, pillowcases, mattress covers, bedspreads, tablecloths, cook and medical non-reimbursable whites;

confinement uniforms and OCIE) to meet organizational health and sanitation requirements.

Dry-Cleaning services include accountability and cleaning, packaging of items (flags; bunting;

draperies; ceremonial uniforms; and special categories).

1.4 Objectives: The Contractor shall schedule and manage operations to maximize responsiveness, efficiency, and economy to the Fort Knox Kentucky community. The Contractor shall provide L&DC services for which includes labor, supervision, vehicle transportation for pickup and delivery, facilities, equipment, supplies and material (unless designated as Government furnished within this contract) necessary for the performance for bulk and piece rate Customer support at Fort Knox Kentucky This contract includes functions, tasks and responsibilities normally inherent to a Laundry and Dry-Cleaning Facility. The Contractor shall receive, account for, process and return articles tendered for laundry.

Contractor will submit invoices for items picked up and laundered only, not for items delivered.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): Quality Control is the responsibility of the Contractor. The Contractor shall develop a QCP and maintain an effective Quality Control Program to ensure services are performed IAW this contract and PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is how the Contractor can assure himself/herself that their work complies with the requirement of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award (Deliverable #1).

The KO may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the KO. Any modifications to the program during the period of performance shall be provided to the KO for review NLT ten (10) business days prior to the effective date of the change.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor. If the Government has provided comments, the Contractor shall then have 10 business days to submit a final QCP. After receipt of the final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 10 business days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals).

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses.

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance.

(e) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials.

(f) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(g) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within five (5) days (Deliverable #2).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract IAW American National Standards Institute (ANSI) standards and the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

Non-conformance Services. Nonconformance occurs when a Contractor fails to meet Contract terms, conditions, specifications and/or the services are defective in some manner. The KO will notify the Contractor of the nonconforming performance and may request a Corrective Action Plan (CAP).

All instances of nonconformance will be documented via a Nonconformance Report Form.

Nonconformance is classified as either: Level 1 (Minor); Level 2 (Major); or Level 3 (Critical). An NCR may contain multiple levels of nonconformance resulting is the NCR being rated as the highest level of deficiency.

If in a Prime/Subcontractor relationship, responsibility for resolution of nonconformance will be addressed by the Prime.

1.5.2.1 Quality Assurance Surveillance Plan (QASP): The Government will evaluate the Contractors performance under this Task/Delivery Order IAW the Government’s QASP. The Performance Summary (PRS) (Techncial Exhibit A) defines the contract standards and acceptable quality levels of performance.

1.5.2.2 The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. When a federal holiday falls on a pick-up/delivery day the Contractor shall coordinate with the customer to reschedule their pickup/delivery within the same business week.

In the event that weather or other bona fide emergency conditions prevent performance of scheduled pickups or deliveries, the COR will work with the Contractor to provide a revised schedule as soon as practical. The contractor shall perform to the revised schedule, upon notification, to the same standard as the normal schedule.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Good Friday Memorial Day last Monday in May Juneteenth June 19th

Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Reserved

1.5.5 Reserved

1.5.6 Place of Performance: The Contractor shall pick-up/return items IAW customer appointments (Technical Exhibit - C – Pick Up/Delivery Schedule). During normal business hours of 8:00am – 4:00pm Monday through Friday except for Federal holiday or when Government facility is closed due to local or national emergencies.

During Cadet Summer Training (CST) months (April – August), Contractor shall pick-up/deliver daily from Building 1733. Laundered Central Issue Facility (CIF) items shall be returned within 3 business days of pick-up. The drop-off day and pick-up day are included in the return timeframe.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Reserved

1.6.2 Reserved

1.6.3 Installation Access: The Contractor’s employees will comply with applicable Installation/Facility access including local security policies and procedures (provided by the Government Representative). The Contractor shall also provide all information required for background checks to meet Installation access requirements to be accomplished by the Installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor workforce will comply with all personal identity verification requirements. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or Installation change, the Government may require changes in Contractor security matters or processes.

Contractors that require Installation access must, at a minimum shall have a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive (AR) 2014-05 entitled Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

Contractor employees having duties on a DoD Installation shall not loiter in any work or patron area. Upon completion of their assigned duties on the Installation, Contractor employees will depart the facility after all work is performed.

If the Senior Mission Commander or Installation (Garrison) Manager declares an Installation closed or road conditions red or black are deemed unsafe for routine travel/use due to inclement weather, the Contractor will not pick up or deliver laundry to the installation. The remuneration of Contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

1.6.3.1 While on a DoD Installation: Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will Contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values.

Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all Contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the Installation, either temporarily or permanently. The Contractor shall provide employees with appropriate dress code information.

1.6.3.2 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award.

(Deliverable #2). The log must at a minimum contain the following information The names of the individuals that will be coming on Post to receive the items to be L&DC and dropping of L&DC items. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (Deliverable #3).

1.6.3.3 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 24 hours of termination.

(Deliverable #4).

1.6.3.4 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 24 hours of contract termination or cancellation (Deliverable #4).

1.6.4 Reserved

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program AR 190-13.

Neither the Contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations.

Additionally, the Fort Knox Kentucky Public Affairs Office (PAO) is the only official spokesperson for the Installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

As requested by the KO, the Contractor will remove, at no additional cost to the Government, any employee who endangers operational or national security. The Contractor is reminded that the Government has the right to exclude individuals from its facilities. If this action results in any employee being unable to perform his/her duties, the Contractor shall replace him/her at no additional cost to the Government.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Reserved

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office IAW Federal Acquisition Regulation (FAR) 42.5, Post Award Orientation, or as agreed upon and stated in the contract award document. IAW AR 70-13 Chapter 4-4b (1), the Contracting Office will hold periodic status or progress meetings with the KO, COR, Logistics Readiness Center (LRC) management, and Contractor, and other requiring activities personnel as necessary (at least quarterly) to discuss problems, progress of contract and contractor performance. These meetings shall be at no additional cost to the government. If the Contractor does not concur with any portion of the minutes/MFR, recorded by the Government, the non-concurrence shall be provided in writing to the KO within three (3) workdays following receipt of the document.

1.8.1 The Contractor shall be responsible for total management during the performance of this contract. The administration of the contract requires maximum coordination and cooperation between the Government and the Contractor

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager/Alternate Program Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than 10 days of contract Award. (Deliverable #5)

The Contractor shall provide personnel with required training, skills and experience to accomplish the work required under this PWS. Additionally, the Contractor must exercise due diligence in its hiring practices to ensure employee probity. Moreover, the Contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications.

1.10.1 The Contractor shall ensure that all Contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned.

1.10.2 The Contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense Directive (DoDD) 5500.7-R entitled "Joint Ethics Regulation".

1.10.3 Employment of off-duty Military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by the local Staff Judge Advocate (SJA).

1.10.4 The Contractor shall ensure the Contractor PM and the Alternate PM possess basic proficiency in the English language (reading & writing).

1.11 Identification of Contractor Employees: Contractor employees or representatives will always, be clearly identified as such and must be distinct from Government personnel.

Contractor employees shall not act, advertise, or willfully appear to contractor labor Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as Contractor employees. Contractor employees will be introduced as Contractor personnel and must wear Contractor furnished identification badges that display the employees name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit.

The Contractor/contractor employees shall not present themselves as a representative of the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (U.S.A).

1.12. Reserved

1.13 Reserved

1.14 Reserved

1.15 Reserved

1.16 Reserved

1.17 Reserved

1.18 Reserved

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI (Deliverable #6). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Reserved

1.21 Reserved

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program:

The Contractor shall comply with Federal, State, Local and Department of Health regulations, and the Center for Disease Control (CDC) and the Healthcare Infection Control Practices Advisory Committee (HICPAC) regulations.

The Contractor shall use bio-based cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the COR.

The Contractor shall ensure their vehicles do not drip fuel, grease, oil or other environmentally hazardous components on the Installation. Where dripping occurs, the Contractor shall place drip pans to catch the dripping material and discard of it IAW 40 Code of Federal Regulation (CFR) Parts 262- 268.

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within thirty (3) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion (Deliverable #7) for each affected Contractor employee and subcontractor employee to the COR within five

(5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training ((Deliverable #7)) every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable #7).

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) days of employment under this contract (Deliverable #8). Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable #8). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months (Deliverable #8). Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable #8).

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable #8).

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) days after the contract is awarded and within thirty (30) days after new employees commence contract performance, with the results reported to the COR within thirty (30) days after the contract is awarded and within thirty (30) days after new employees commence contract performance (Deliverable #9). Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable #9).

Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government.

Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property.

Government property does not include intellectual property and software.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

AR Army Regulation AQL Acceptable Quality Level AD Army Directive ASC Army Sustainment Command AT Anti-terrorism CDC Center for Disease Control CFR Code of Federal Regulations CIF Central Issue Facility CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf CST Cadet Summer Training DA Department of the Army DA PAM Department of Army Pamphlet DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DX Direct Exchange FAR Federal Acquisition Regulation FIPS PUB Federal Information Processing Standards Publication GFP Government Furnished Property HICPAC Healthcare Infection Control Practices Advisory Committee HIPAA Health Insurance Portability and Accountability Act of 1996 HSPD-12 Homeland Security Presidential Directive-12 IAC Installation Access Control IACO Installation Access Control Office IAW In Accordance With IDIQ Indefinite Delivery Indefinite Quantity IGCE Independent Government Cost Estimate KO Contracting Officer LD&C Laundry and Dry Cleaning LRC Logistics Readiness Center NACI National Agency Check with Inquiries NLT No Later Than OCI Organizational Conflict of Interest OCIE Organizational Clothing and Individual Equipment OPSEC Operations Security OSHA Occupational Safety and Health Administration POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance

QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity SIGE Safety and Health Protection Plan TE Technical Exhibit UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services The Contractor shall be responsible and accountable for all Government laundry items from the time of pick-up until returned to the service point.

The government will not provide any equipment, fuel, or personnel to the contractor for execution of this contract. Items to be laundered shall be picked up and returned on the next scheduled delivery/pick-up day. The Contractor shall use Government-furnished equipment provided in this contract only for the performance of the services provided herein. Upon completion or termination of the contract, government equipment shall be transferred to the incoming Contractor or the Government.

The Contractor shall be liable for the loss, damage or destruction except for fair wear and tear, of Government property. The Contractor shall repair or replace any item damaged while in his/her possession. Repairs or replacements shall be IAW the specifications listed in Attachment 3, accomplished using supplies and materials of the same quality, color, texture, and colorfastness as the original manufacturer. Claims for lost or damaged items of clothing (Attachment 1) shall be resolved within ten (10) business days following the date the claim is received by the Contractor.

3.1 Items: The Government will provide the following items for L&DC services:

Jacket, Ceremonial Shirts, Ceremonial (dress) Altar, Cover Altar, Server Robes Aprons, Food Handler Cap, Food Handler Coat, Food Handler Drapes, Cotton Flag Guidons, Company Flag Napkins Aisle Runner Dish Towel Table Skirt Tablecloth, Various Size Trousers, Ceremonial Trousers, Food Handler Coveralls Bag, Barrack (Laundry) Shirts, Combat (ACU) Trousers, Combat (ACU)

Sleeping bags cover (CIF) OPFOR Hat (boonie)

OPFOR TOP BLK

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall provide L&DC services to authorized commands, USAREC, 100TH Div. and Cadet Command. All work performed under the contract shall be provided IAW the terms and conditions of the contract and AR 210-130, Laundry and Dry Cleaning Operations.

4.2 Materials: The Contractor shall provide items with these specifications:

Blanket: Size: single layer Twin XL fleece, 66 X 90 240 GSM (Grams sq. meter) Color:

beige or tan.

Sheet flat: width 66 in length 102 in standard solid flat, color: white, min.180TC min.

Sheet fitted: 36 X 84 X 9 standard poly-cotton blend, color: white, 180TC min.

Mattress Pad: width 66 in length 102 in filling material, color: white batting polyester, cover material sheeting, polyester/cotton, style fitted.

Pillow: 22 oz. poly filled standard pillow, color white, washable fiber filling, 180TC.

min.

Pillowcase: width 22 in length 32 in, color: white, washable standard pillowcase. min.

180TC.

4.2.1 Sets include:

Fitted sheet Flat sheet Pillow Pillow case Blanket

4.3 Contractor Planning, Resource Management.

4.3.1 When required and directed by the KO, the Contractor shall provide technical support or assistance at Customer locations within the LRC area of responsibility. The impact of this additional Customer support to current workload/capability must be assessed by the Contractor prior to the assistance being provided. If the support or assistance is anticipated to impact cost or mission capability, the Contractor must contact the COR prior to performing support or assistance. The COR will inform the KO. Only the KO has the authority to approve increase costs.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for laundry, dry cleaning and alterations. The contractor will get paid at time of pick up.

5.2 Tasks: Tasks consist of the following:

5.2.1. The Contractor shall clean OCIE for Units (Technical exhibit C) Performance Standards (STD)

STD: The following OCIE items (Garrison Food Services Uniform (GFSU), Maternity coat and slacks, tactical/modular sleep system, etc.) shall be cleaned IAW Manufacturer care/label instructions and be clean.

STD: Items shall be folded and bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

STD: All items shall be dried with no signs of wetness IAW with Manufacturer care label/instructions.

STD: Finished products shall be protected from any contaminants that would require items to be re- laundered.

STD: All items that fail to meet quality standards shall be corrected by re-laundering at no additional costs.

STD: All items turned in for cleaning shall be completed within three (3) business days.

5.2.2. The Contractor shall provide laundry services for linens.

Performance Standards STD: All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads and blankets) shall be laundered IAW Manufacturer care label/instructions and be clean.

STD: All linens shall be dried. IAW Manufacturer care label/instructions.

STD: All finished linen shall be folded and bundled (ten (10) each sheets, ten (10) each pillowcases, five (5) each mattress covers/pads, five

(5) each bedspreads, and five (5) each blankets).

STD: Finished products shall be protected from any contaminants that would require items to be re- laundered.

STD: All items turned in for laundry shall be completed within seven (7) calendar days and CST items within three (3) business days.

5.2.3. The Contractor shall provide Dry Cleaning Service.

Performance Standards

STD: All dry cleaning of flags, bunting, ceremonial uniforms, chaplains’ vestments, and OCIE of deceased Soldiers shall be conducted IAW manufacturer/care label/instructions and clean.

STD: Draperies accepted by the Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization.

STD: Coats, trousers or skirts of Dress Uniforms shall be pressed. AR-670-1 pg. 15 STD: Dress uniforms shall be dry cleaned, pressed, and returned to the Unit

Representative five (5) business days prior to the unit's scheduled inspection or graduation.

STD: Finished products shall be protected from any contaminants that would require items to be re- laundered.

STD: All items that fail to meet quality standards shall be returned for re-laundering at no additional costs.

STD: All items turned in for dry cleaning shall be completed within three (3) business day

5.2.4 The Contractor shall provide repairs to individual garments or organizational items when in the Contractor’s possession.

Performance Standards STD: The Contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry cleaning ticket.

STD: Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.

STD: Claims for lost or damaged items shall be resolved within ten (10) business days following the date the claim is received by the Contractor.

5.2.5. The Contractor shall pickup/deliver linen at designated location(s) IAW Tech Exhibit 2 Performance Standards

STD: The Contractor shall pickup and return all linen to designated locations in bundles.

STD: The Contractor shall maintain accountability of all items.

5.2.6 The Contractor shall provide Transportation Services.

Performance Standards

STD: Pickup and delivery of laundry and dry cleaning during normal duty hours.

STD: All cleaned laundry and dry cleaning items shall be transported separately from items to be cleaned and dry cleaned.

5.2.