Technical_Exhibit_4_-_DEERS_Sample_Weekly_CAC_report.docx

Technical Exhibit #5 Weekly Reporting Template

Site ID/POC:

DATE:

1) Version of Software:

2) Weekly Report Period (Day/Month/Year):

3) # of workstations:

4) Total # of Teslins:

5) Sponsors:

6) Family Members:

7) # of CACs issued w/ all certificates:

8) # of CACs issued with only ID certificates:

9) # CACs issued without certificates:

10) Average Processing (including encoding) times for CAC issuance:

11) # CACs with chip updates/pin resets (not DEERS updates):

12) Average Processing times for updates:

13) Number of failed CACs with reason for failure (B-N Codes only):

14) Problems encountered:

15) Number of returned CACs to DMDC:

Questions/Comments:

If you are having any system problems, please report them to the DEERS/RAPIDS Assistance Center at 1-800-3RAPIDS and if the problem continues, contact the USARC DEERS RAPIDS Program Manager, Angela Delaney at 910-570-8291.

If problems encountered are not resolved, include the ticket on your report.

Email this report to angela.t.delaney.ctr@mail.mil by COB Friday following the close of the reporting week.