W91247-17-T-0009__U00001_Released.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to change the follow ing:

1. Amend the Addendum to FAR 52.212-1, paragraph number 5, page count from 10 pages to 15pages.

2. The solicitation response date and time is changed to 5 July 2017, 5:00 PM EST.

3. Added paragraph 5.h to Addendum 52.212-1 Instructions to Offerors to state technical submission is acceptable via email/electronic submission only.

4. Add Section J to provide answ ers to the questions received.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 16

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 27-Jun-2017

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91247-17-T-0009

X 9B. DATED (SEE ITEM 11)

14-Jun-2017

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

27-Jun-2017

CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2175 REILLY ROAD STOP A

FORT BRAGG NC 28310-5000

W91247 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91247-17-T-0009

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Amendment 0002

Questions and Answers – Duplicate questions were consolidated

1. QUESTION: Reference: PARA 3.1. There are no Government furnished items or services.

RESPONSE: IAW FAR Part 45.000 Scope of Part; the property will be considered incidental to the place of performance. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines.

2. QUESTION: Para 5.5.3. The contractor shall perform routine maintenance on computers and printers (i.e.

change ribbons, add toner and developer, clean printers) for each of the 14 workstations manned by contractor personnel. This routine maintenance will be performed on the DEERS/RAPIDS Workstations IAW the RAPIDS 7, User Guide, Version 2.6, Dated: Jan 2016.

RESPONSE: This is a statement not a question. However, the contractor shall perform tasks identified at PWS paragraph 5.5.3

3. QUESTION: Will the USG confirm that the contractor must furnish these workstations and if so provide specifications for the work station computers to be manned by contractor personnel?

RESPONSE: Workstations are provided by the Government.

4. QUESTION: If the USG does in fact provide the workstations, does the USG also provide the supporting expendables (i.e. paper, ribbons, toner, developer, and cleaning materials).

RESPONSE: All expendable materials are provided by the Government

5. QUESTION: Please confirm that the USG does not provide any workstation furniture, telephones, copy machines, fax machines, etc. required to support the day to day activities within the Government furnished work area within the Ft Bragg Soldier Support Center.

RESPONSE: All workstations, furniture, telephones, copy machines, fax machines and expendables are provided by the Government.

6. QUESTION: Is the incoming contractor expected to have the software program DEERS? It was not listed on the things the Government will supply?

RESPONSE: Government furnishes DEERS and Microsoft Outlook software.

7. QUESTION: Is the incoming contractor expected to be located on Fort Bragg facility or is a location in Fayetteville acceptable?

RESPONSE: The contract employees will work on Fort Bragg, the PM may work from another location.

8. QUESTION: Why is the current contractor not continuing to perform this service?

RESPONSE: Contractor period of performance ends on 30 September 2017.

9. QUESTION: Who is the incumbent?

RESPONSE: The incumbent contractor is Kizano Corp

10. QUESTION: What is the current incumbents total contract value?

RESPONSE: The total contract value is $2,057,400.00

11. QUESTION: We notice there is no wage determination included in the solicitation. Can you provide the expected wage determination category?

RESPONSE: The applicable wage determination is included within FAR clause 52.212-5 at FAR 52.222-41. The applicable wage determination for this solicitation is WD2015-4377 Revision 1 dated 31 Jan 2017. The wage determination is located at: https://www.wdol.gov/wdol/scafiles/std/15-4377.txt?v=1

12. QUESTION: Can you provide historical information on the number of man hours this contract has provided the US Government on this contract?

RESPONSE: Exhibit 4 contains the historical data for this requirement.

13. QUESTION: Can you provide the USG expected annual FTE for this contract?

RESPONSE: The contractor shall submit a staffing response to meet all RFQ terms and conditions and PWS performance requirements.

14. QUESTION: Will the “DRAFT” be removed?

RESPONSE: Amendment 0001 posted on 16 June 2017 removed DRAFT watermark from the solicitation.

15. QUESTION: Section 5.6.2: Where is Technical Exhibit 1 - Performance Requirement Summary?

RESPONSE: Amendment 0001 posted on 16 June 2017 added missing Exhibits 1, 2, 3, and 4

16. QUESTION: Section 5.6.2: Where is Technical Exhibit 3 – Estimated Annual Work load Data?

RESPONSE: Amendment 0001 posted on 16 June 2017 added missing Exhibits 1, 2, 3, and 4

17. QUESTION: Section 1.7: The USG states “the contractor shall establish a system to manage GFE…” However Section 4 (page 18) states, “The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. Section 3 (page 17) states, “There are no Government furnished items or services.” Obviously, the contractor cannot supply Government CAC and ID materials and processing equipment. Will the Government please clarify the requirement?

RESPONSE: The Government supplies all required equipment and expendables. The contractor’s Property Management System must be adequate to satisfy the requirements of Property Management IAW FAR clause 52.245.1

18. QUESTION: Can the Government provide applicable SCA codes IAW 52.222-42 STATEMENT OF

EQUIVALENT RATES FOR FEDERAL HIRES (MAY 1989)

RESPONSE: Series 300 Office Assistant, GS 3/4/5 ($12.56/ $14.10/ $15.77 per hour)

19. QUESTION: What is the current staffing?

RESPONSE: The contractor shall submit a staffing response to meet all RFQ terms and conditions and PWS performance requirements.

20. QUESTION: Page 7 of 65 Section 1.1 Description of Services/Introductions state “The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards….. Except for those items specified as Government furnished property and services (see PWS Section 3). PWS Section 3.1 states “There are no Government furnished items or services.” Section 1.10 Place of Performance states work will be in Government facilities or ‘other buildings’. What supplies, equipment and facilities does the contractor need to supply to support this contract?

RESPONSE: The Government supplies all required equipment and expendables.

21. QUESTION:: Page 7 of 65 Section 1.1 Description of Services/Introductions state “The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards….. Except for those items specified as Government furnished property and services (see PWS Section 3). PWS Section 3.1 states “There are no Government furnished items or services.” Section 1.10 Place of Performance states work will be in Government facilities or ‘other buildings.’ Is the contractor responsible for providing facilities in other buildings on Fort Bragg or Pope Army Airfield?

RESPONSE: The Government will provide the necessary facilities for operations on base.

22. QUESTION:: Page 7 of 65 Section 1.1 Description of Services/Introductions state “The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards….. Except for those items specified as Government furnished property and services (see PWS Section 3). PWS Section 3.1 states “There are no Government furnished items or services.” Section 1.10 Place of Performance states work will be in Government facilities or ‘other buildings.’ Will the contractor need to rent/purchase space off base and the run the operation from that location (s)?

RESPONSE: The Government will provide the necessary facilities for operations on base.

23. QUESTION: Page 7 of 65 Section 1.1 “If the number of personnel serviced at the Fort Bragg ID Card Facility decreases due to downsizing of the Army, realignment of organizations to other locations, or any other similar reason, the Government reserves the right to DE scope the requirement and negotiate a new price with the contractor.” What process will be initiated if the customer base increases during the performance of the contract?

Will the contractor be able to negotiate a new price with the Government?

RESPONSE: Refer to historical workload to address your question.

24. QUESTION: Page 9 of 65 Section 1.9.1 “In these instances, the Government will notify the contractor at least 24 hours in advance to allow the contractor time to rearrange work schedules leading up to the event requiring special operating hours and avoid the need for overtime.” In order to avoid overtime, contractors may need more than 24 hours lead time to adjust scheduling etc. to ensure full coverage at all times. Can the Government change the lead time to 72 hours?

RESPONSE: The Government cannot change the lead time.

25. QUESTION: Page 9 0f 65 Section 1.7 Property Management System. This section lists Government Furnished Equipment, Section 3.1 States “There are no Government furnished items or services.” Can the

Government please clarify what the Government will provide and issue an amended Section 3 to include the Government furnished items or services?

RESPONSE: The equipment and expendable items are considered incidental. Refer to FAR Part 45.

26. QUESTION: Page 9 of 25 Section 1.11 Security Requirements “The security requirements are in accordance with the attached DD 254.” We could not find the DD254. Can the Government please provide the referenced DD 254?

RESPONSE: A 254 will not be released with the RFQ; however, will be provided to the contractor after award.

Contractor personnel shall be U.S. Citizens and obtain a NACI prior to start of the contract performance.

27. QUESTION: Page 11 of 65 Section 1.14.2 “The SSM is responsible for the following areas of operation:

User Administration; Ordering, Management and Accountability of CAC stock and consumables….” Is the SSM ordering from a Government source?

RESPONSE: Workstations and consumables are provided by the Government.

28. QUESTION: Page 11 of 65 Section 1.14.2 “The SSM is responsible for the following areas of operation:

User Administration; Ordering, Management and Accountability of CAC stock and consumables….” Is the Government providing the CAC stock and consumables?

RESPONSE: Yes the Government provides card stock and all consumables.

29. QUESTION: Page 11 of 65 Section 1.14.2 “The SSM is responsible for the following areas of operation:

User Administration; Ordering, Management and Accountability of CAC stock and consumables….”If the contractor is responsible for providing the CAC stock and consumables, can the Government please provide a list of consumables and historical quantities needed to support this contract?

RESPONSE: No, Government provides card stock and all consumables.

30. QUESTION: Page 12 of 65 Section 1.16.1 and Section 3-GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES; pg. 17 of 65 – the Government indicates that it is not providing items or services, however, per section 1.16.1 Phase-In, the contractor and the COR will inventory all GFE. Additionally, section 1.7 Property Management System also indicates there will be equipment to manage and maintain. Can the Government please update Section 3 to clearly list all property, equipment and services to include training, building space and utility usage?

RESPONSE: The Government will provide the facility, equipment, material and utilities. Refer to FAR Part 45.

31. QUESTION: Page 18 of 65 Section 4.1 “The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.” To allow Offerors to submit responsive proposals that include contractor furnished requirements, can the Government please provide detailed information on what the contractor will need to supply as Section 3 indicates the Government will not furnish items?

RESPONSE: The Government will provide the facility, utilities and all equipment and materials to meet performance requirements.

32. QUESTION: Page 33 of 65 52.222-41 Service Contract Labor Standards Q. Are all personnel required on this contract subject to the Service Contract Act?

RESPONSE: No

33. QUESTION: Page 42 of 65 Section 5 Submission Documentation f. “The technical submission should discuss the Phase-in plan and the ability to be fully staffed and operational by the start date of the contract.” Due to the amount of information required in a-e, can the Phase-in plan (f) be excluded from the 10 pages limitation for the Technical submission? If not, can the Government increase the page limit on the Technical submission?

RESPONSE: The Government will amend the RFQ at addendum to FAR 52.212-1, paragraph 5 to 15 pages. The page count is only applicable to the Technical submission.

34. QUESTION: Page 42 of 65 Section 5 Submission Documentation, Is there a font requirement for the technical submission

RESPONSE: Print should be Times New Roman font with a 12 point font size and should be on 8 ½” x 11” paper.

35. QUESTION: Page 42 of 65 Section 5 Submission Documentation. Can Offerors submit two separate volumes, i.e. Volume I Technical Factor (sections a –f), Volume II Price Factor to include signed SF 1449s, Acknowledgement of Amendments, Representations and Certifications, etc.?

RESPONSE: Submission of two separate volumes are allowable as long as the technical volume does not exceed the 15 page submission maximum.

36. QUESTION: Page 42 of 65 Section 5 Submission Documentation. If separate volumes are not allowed, can the Government confirm that the 10 page limit only applies to Section 5 a – g?

RESPONSE: The Government will amend the RFQ at addendum to FAR 52.212-1, paragraph 5 to 15 pages. The page count is only applicable to the Technical submission.

37. QUESTION: Section 1.14.1 p11- Do the PM and Alt-PM need to be identified by name in the proposal?

RESPONSE: No

38. QUESTION: Section 1.15 Data Rights- Will the contractor be able to bring its own software to enable greater efficiency and productivity of its workforce?

RESPONSE: Contractor provided software will not be authorized to reside on the Government network.

39. QUESTION: 1.15 Data Rights- If the contractor brings its own software will USA sign an End Users License Agreement recognizing the ownership of the software and the fact that software cannot be copied, used or distributed without permission of the owner?

RESPONSE: Government software only.

40. QUESTION: What is the maximum number of each type of task (CAC PIN reset, CAC issue, Teslin card issue, etc.) that may be required to be performed each per year by contractors?

RESPONSE: There is not a maximum number.

41. QUESTION: 5.4.1 what is meant by ‘entering customers into kiosks’? Physically escorting to a kiosk?

Entering data as provided by customers in to a computer system?

RESPONSE: Entering data provided by the customer into a computer system.

42. QUESTION: 5.4.1 what is a kiosk consist of in terms of hardware and software?

RESPONSE: CPU, Monitor, keyboard, and Government software.

43. QUESTION: 5.4.1 is the customer directly entering any data into a computer system or kiosk?

RESPONSE: No

44. QUESTION: 5.3.1.1 is the ‘work calendar’ and electronic document? If yes what type of document, i.e.

EXCEL file, ACCESS database, web application?

RESPONSE: Electronic, web application.

45. QUESTION: 5.3.1.1 how are appointments made online distributed to contractors for execution?

RESPONSE: Appointments are made on a web application, and printed and uploaded into software the next day.

46. QUESTION: 1.9.1 What is the maximum workload that must be accomplished per year to accommodate Extended Hours of Operation, numbers of CAC, Teslin cards, etc. under this contract?

RESPONSE: Extended hours of operation are not due to maximum workload but workload timing.

47. QUESTION: With questions not due until June 20 and the RFQ response due June 28th, will the Government extend the due date to allow time for questions and answers and Offerors to prepare compliant responses/quotes?

RESPONSE: The solicitation response time will be extended until 5 July 2017, 5:00pm. EST.

48. Has the historical workload required 14 Full-Time Equivalent verifying officials?

RESPONSE: The historical data was uploaded on 16 June 2017 with the first amendment.

49. Please confirm that contractor format is acceptable for the electronic technical acceptability proposal. This includes both the Technical and the Price Volumes.

RESPONSE: 52.212-1(b) Instructions to Offerors, page 38 addresses this question.

50. QUESTION: If there is an incumbent: What is the incumbent’s name?

RESPONSE: Yes, the incumbent is Kizano Corp.

51. QUESTION: If there is an incumbent: What is the contract number?

RESPONSE: The contract number is W91247-14-P-0191.

52. If there is an incumbent: What is the contract value for the base year and option year?

RESPONSE: The contract value for the base and option years is $2,057,400.00

53. What is the SCA Labor Categories for each position and how many support personnel for each position?

RESPONSE: Refer to PWS 5.1.1.

54. QUESTION: Does the current SCA rules apply for sick leave (56 hours), holidays (80 hours) and vacation (80 hours plus)?.

RESPONSE: The solicitation includes FAR 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

55. QUESTION: How will absences be addressed?

RESPONSE: Absences are the contractor’s responsibility.

56. QUESTION: What will the Government consider as acceptable proof of adequate financial resources?

Will a LOC from bank be acceptable?

RESPONSE: Acceptable evidence normally consists of a letter of commitment from a financial institution. Any document proving the financial ability to perform the requirements IAW the solicitation.

57. QUESTION: What dollar amount will be considered adequate with respect to financial resources?

RESPONSE: See FAR 9.104-3 (a) for general/applicable standards.

58. QUESTION: Can the Government please clarify the minimum number of FTEs offerors need to bid on this proposal?

RESPONSE: Refer to PWS Section 5.1.1 for manpower requirements for normal working hours.

59. QUESTION: What are the start dates of every employee in each location in order for offerors to understand the tenure of staff for pricing?

RESPONSE: This information is not available. Current employee information is provided to awardee during phase-in operations.

60. QUESTION: What is the current value of the contract base year?

RESPONSE: Price/cost breakdowns will not be provided. The Government is precluded from disclosing an incumbent’s proprietary and confidential information as disclosure of proprietary information may result in competitive harm.

61. QUESTION: What is the current value of the contract option year 1?

RESPONSE: Refer to questions 60.

62. QUESTION: What is the current value of the contract option year 2?

RESPONSE: Refer to question 60.

63. QUESTION: What are the labor categories for the Verifying Officials?

RESPONSE: Specific labor categories shall be addressed in the contractor’s technical proposal

64. QUESTION: What are the labor categories for the Super Verifying Officials?

RESPONSE: Refer to question 63

65. QUESTION: Are the current employees SCA?

RESPONSE: Yes

66. QUESTION: For the new (June 2017) “closed for training” requirement are the contractors required to be present? Are all of them required to be present or only some of them?

RESPONSE: This is technical and customer service training for the contractors.

67. QUESTION: If contractors are required to be present for the “training” who is required to provide the training?

RESPONSE: The site security managers conduct the training.

68. QUESTION: What training is provided on these “training days”?

RESPONSE: Technical and customer service training.

69. QUESTION: Are 2 window, 1 phone and 14 CAC stations required to be open at the same time all day long?

RESPONSE: Yes

70. QUESTION: Are all of the stations (2 window, 1 phone and 14 CAC) required to be open from 8am to 5pm M-F?

RESPONSE: The two windows close at 4:30pm the phone and workstations close at 5:00pm.

71. QUESTION: Can there be less stations open during the lunch rotation/cycle of employees or is the requirement to have 17 stations open at all times?

RESPONSE: Historically workstations go to half for lunch rotation.

72. QUESTION: Can the phone station also be a CAC station?

RESPONSE: No.

73. QUESTION: Is the SVO one of the counted CAC stations?

RESPONSE: No

74. QUESTION: If this is an SCA contract the hours the facility is open (8am-5pm) is a 9 hour day not an 8 hour day. Does the Government concur with this being the hours of operation? Does the Government confirm that hours worked above 8 hours are overtime or can we use a flexible schedule?

RESPONSE: The hours of operation are 8:00am – 5:00pm. Overtime is not permitted without Government approval.

75. QUESTION: Given that this is an SCA contract, and prior to the submission date, will the Government release a seniority list of incumbent personnel that is devoid of PII for the purpose of simply providing all bidders the opportunity to fairly price fringe benefits (specifically, vacation)? If no, what is the Government’s basis for refusing such?

RESPONSE: This information is not available. Current employee information is provided to awardee during phase-in operations.

76: QUESTION: Is this contract bound by the right of first refusal?

RESPONSE: FAR Clause 52.222-17 – Nondisplacement of Qualified Workers is applicable to this requirement.

77. QUESTION: Other than the 10 listed federal holidays, what constitutes an administrative closing and on average, how often do these administrative closings occur?

RESPONSE: Administrative closings are Government directed facility closings.

78. QUESTION: Does the contractor incur any costs in the submission of an employee for a NACI or equivalent investigation?

RESPONSE: The contractor does not incur any costs in the submission of an employee for a NACI or equivalent investigation.

79. QUESTION: Are all of the 14 CAC Work Stations equipped with a Government-furnished computer, software, printer, camera, CAC/ID card lamination machine, and card stock? If not, what are the specific hardware, software, and cardstock requirements that the contractor must furnish for each workstation? What is the estimate of annual cardstock utilization?

RESPONSE: The Government provides card stock, all consumables, workstations, and all expendable materials.

80. QUESTION: What is the existing organizational breakdown structure and schedule that is currently being utilized by the incumbent contractor on-site? E.g., the number and type of positions?

RESPONSE: The contractor shall submit a staffing response to meet all RFQ terms and conditions and PWS performance requirements.

81. QUESTION: Would the Government consider the use of an Additional Hours CLIN for the purpose of addressing surges in Government demand?

RESPONSE: The Government will not have a CLIN for Additional Hours.

END OF QUESTIONS

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO 52-212-1

ADDENDUM 52.212-1 INSTRUCTIONS TO QUOTER’S -- COMMERCIAL ITEMS.

1. Award will be made to the Quoter on the basis of the lowest evaluated price that meets the specifications in solicitation W91247-17-T-0009.

2. SITE VISIT: NONE

3. QUESTIONS. All questions pertinent to this requirement shall be submitted in writing no later than Tuesay, 20 June 2017 at 12:00 PM EST. If government responses to technical questions affect the requirement; an Amendment to the solicitation will be issued. Quoters shall put the solicitation number in the subject line of the email.

4. CLOSING DATE/TIME. The solicitation will close and all responses (and amendments if applicable) shall be submitted no later than Wednesday, 05 July 2017 at 05:00 PM EST. Offerors technical submission is acceptable via email/electronic submission only. Quoter shall put the solicitation number in the subject line of the email.

5. SUBMISSION DOCUMENTATION.

Technical Submission. The Quoter shall submit a capabilities statement that demonstrates the quoter's ability to meet the requirements outlined in the Performance Work Statement (PWS) not to exceed 15 pages in length, which demonstrates the following staffing and management approaches:

a. A thorough understanding of the requirement to provide Identification (ID) card services as defined in the Performance Work Statement (PWS).

b. A staffing approach that ensures the quoter thoroughly demonstrates the capabilities to respond to daily operations as stated in the PWS. The quoter must demonstrate a satisfactory approach to include the individual labor categories, and Full Time Equivalents (FTEs) with a satisfactory description of their qualifications, skills, capabilities, and roles and responsibilities for performing the service requirements.

The Government will evaluate the proposals to ensure that the quoter proposes a sufficient number of personnel to accomplish the mission.

c. How the quoter will successfully manage unforeseeable fluctuations in the workload as a result of requiring to operate for extended hours when directed by the Government.

d. How the quoter will ensure coverage of PWS requirements when its personnel are unavailable due to sickness or any other reason that prohibits them from providing services during normal hours of operation.

e. The capability, and plan, to ensure all employees are current on all required certifications and training to perform the requirements throughout the duration of the contract period as stated in the PWS.

f. The technical submission should discuss the Phase-in plan and the ability to be fully staffed and operational by the start date of the contract.

g. Quoter shall acknowledge receipt of any amendments to this RFQ.

h. Offerors technical submission is acceptable via email/electronic submission only

6. Price. Overall price will be evaluated on all quotes. The Government intends to award a contract to the lowest priced technically acceptable quote.

(i) The Quoter must submit a proposed unit price and amount for each lime item listed in the solicitation. Quotes submitted must clearly identify the corresponding line item for each item priced as well as each item's unit price and quantity. A total price of all items shall also be included.

(ii) The Quoter shall ensure the unit prices are represented in two decimal positions only (example: $0.27, NOT $0.27434)

(iii) As part of the price evaluation, the Government will evaluate the Option to Extend Services under FAR Clause 52.217-8 by adding the quoter's final quote's total price. Thus, the quote's total price for the purpose of evaluation will include the phase-in, base period, first option and second option. Quoters are required to price all periods of the contract to include phase-in, base and the two options.

7. Provisions/Reps and Certs/Amendments

a. Quoter shall ensure that all provisions/clauses have been filled in as applicable and submitted with the R e q u e s t for Quote.

b. Proof of adequate financial resources, or the ability to obtain them, needed to perform all services required by the PWS.

8. VENDOR SHALL SUBMIT THE FOLLOWING INFORMATION.

a. Company Name/Address:

b. DUNS #:

c. Cage Code:

d. Federal Tax ID: Business Size:

e. Business Type: (i.e. Minority/Woman⁷ Owned/Disadvantaged/Veteran Owned, Service Disable Veteran Owned, HubZone, etc.)

f. Point of Contact

g. POC Phone/Fax/E mail:

9. The Quoter shall incorporate all appropriate discounts in their quote that are applicable to this solicitation.

10. Quotes shall be good for at least 60 days after submittal.

11. Period of Performance. The proposed Period of Performance is anticipated as follows:

a. Phase-In Period: 29 August 2017 through 29 September 2017.

b. Base Period: 30 September 2017 through 28 August 2018.

c. Option Period 1: 29 August 2018 through 28 August 2019

d. Option Period 2: 29 August 2019 through 28 August 2020.

12. Contract Type: Firm-Fixed Price (FFP)

13. Current SAM Registration is required. Quoter must have NAICS code identified in block 10 of the so l ic i ta t ion listed in SAMS profile and registered as a small business under that NAICS in order to be eligible. Quoter's SAMS profile must show that they are a Service-disabled veteran-owned small business concern.

14. The acceptable method of submitting quotes will be through e- mail. Only quotes submitted on the Standard F o r m 1449 will be accepted.

POINT OF CONTACT. The Government point of contact for this action is Mr. William Covington, Contract Specialist, and can be reached via email: william.d.covington2.civ@mail.mil

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (JAN 2017)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database.) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

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