MCoE_DRAFT_RFP_Attachment 11_Sample_Task_Order_1.doc

Sample Task Order Suite 1 - Small Business Suite Performance Work Statement

The Maneuver Center of Excellence Instructor and Training Development Support

1. INTRODUCTION.

1.1 ORGANIZATION. U.S. Army Infantry and Armor Schools, Maneuver Center of Excellence (MCoE), Fort Benning, GA 31905

1.2 BACKGROUND. This task order is to provide instructor and training development support for the mission of training Army personnel to the highest standards. Multiple factors have resulted in decrements in skilled instructors, training developers, and training support personnel, including deployments, reassignments, and natural attrition. The resulting lack of instructors and training support degrades existing resources and capabilities, and puts the mission of realistic training Soldiers in a safe environment at risk.

1.3 PERIOD OF PERFORMANCE. The period of performance for this Task Order shall be for one year from the date of award, plus options as available, not to exceed 66 months from original contract award.

1.4 PLACE OF PERFORMANCE. Performance locations include classrooms, auditoriums, offices, designated training areas / ranges / lanes, fields, and temporary facilities on Fort Benning.

1.5 ADMINISTRATIVE CONSIDERATIONS.

1.5.1 Work Schedule. The contractor shall be required to work a variety of schedules to accommodate the training requirements, but primarily variations on the standard eight-hour work day and five-day work-week (0800-1700, Monday-Friday). Changes in requirements for weekend, shift work or other hours required outside the standard period shall be coordinated between the Contractor Program Manager/Team Lead and the COR. The government shall strive to provide 10 days notice to the contractor prior to a shift or schedule change. Extenuating circumstances may necessitate last minute schedule changes/adjustments. A mix of required hours to meet the mission shall not exceed a forty hour work week. No overtime is authorized on this task order.

1.5.2 Training Schedule. The Government shall provide training schedules to the contractor 15 days prior to beginning of the first iteration of training. Notification of subsequent iterations maybe provided 5 days prior to the start of training based on increased mission requirements and the changing needs of the Army (as occurs with TRAP actions and/or overbooking). Primary scheduling is in ATRRS, with secondary or alternative scheduling available though local sources or taskings.

1.5.3 Training Holidays and BLOCK Leave. Contractor employee services may be required during training holidays and the BLOCK Leave period. Maximum leave is encouraged during this timeframe; however, those contract personnel not on authorized leave shall work along with government employees in keeping all training and training support resources current.

1.5.4 Security and Privacy.

1.5.4.1 Visit Authorization. The Contractor must provide a valid Visit Authorization Letter (VAL) for every employee on the contract, prior to their visit (IAW DoD 5220.22-M). This VAL must be originated by the Contractor's Security Office (also called Facility Security Officer or FSO), and shall be sent to the Contracting Officer Representative or Security Representative. The VAL must include the purpose and date(s) of visit, security clearance information, social security number, the contract number. This request is valid for up to one year. The request must be reviewed and updated as needed, but at least annually.

1.5.4.2. Personnel Security Clearances. All Contractors’ employees need a minimum of a National Agency Check with Inquiries (NACI) in accordance with (IAW) Army Regulation 25-2, Information Assurance Training, and Memo, DA G2 dated Aug 08, prior to starting employment under the terms of this contract. Some positions also require a favorable National Agency Check, Local Agency Check, Credit Check (NACLC) IAW AR 190-11, Physical Security AA&E, and AR 380-67, Personnel Security Program. Investigations shall be submitted within 5 days of starting employment, but prior to beginning work on this task order.

1.5.4.3 Clearances. Positions on this task order which require a SECRET clearance are noted. In those cases, the clearance must be current and valid prior to the Contractor beginning work on this Task Order.

1.5.4.2 Student records. Contractors assigned to these tasks will potentially have access to information subject to the Privacy Act of 1974. The Contractor is responsible for ensuring all assigned Contracted staff are briefed on Privacy Act requirements.

1.5.5 Non-availability. The Contractor shall immediately notify the COR and the KO if a Contractor’s employee becomes, or is expected to become unavailable for work under this contract for a continuous period exceeding 20 days, or is expected to devote substantially less effort to the work than indicated in the initial proposal. The Contractor must promptly fill the vacancy with a qualified individual.

1.5.6 Media Requests. Contractor personnel contacted by the media shall refer the request to the COR.

1.5.7 Employment Restrictions. The Government may restrict any Contractor employee from accessing Government facilities/installations they determine to be a potential threat to the health, safety, general well-being or operational mission on the installation or its population. In the event this occurs, the Contractor is still required to perform the services and meet contract requirements.

1.5.8 Termination of Employees. Upon termination of any employee, the Contractor shall notify the COR of the action no later than the end of the next duty day. The Contractor shall return all Government issued identification for that person not later than the beginning of the next duty day.

1.5.9 Contractor personnel shall be physically fit and able to perform all duties of the position for which he/she was hired. Duties may require moderate lifting (not to exceed 45 lbs), long periods of standing, sitting, or walking, and inclement weather conditions.

1.5.10 Each course shall be monitored and assessed by a Government member of the School, a Course Manager, or Quality Assurance. This is to ensure the POI and course outlines comply with TRADOC accreditation training standards, and that standardized instruction is maintained.

1.5.11 The Government shall monitor the Contractor’s performance under this contract. A monthly Contractor in progress review shall be conducted by the designated COTR and forwarded to the COR. The in-progress review shall be conducted to evaluate Contractor performance and validate deliverables.

1.5.12 The Contractor staff shall perform in a professional and businesslike manner, and in accordance with the base MATOC ID/IQ contract. Complaints shall be addressed in a timely manner, with appropriate action taken.

1.5.13 Identification of Contractor Employees. Contractor employees shall at all times ensure proper identification, and shall actively identify themselves as contractors. They shall avoid the appearance of representing the Government or Department of Defense Civilians in their daily duties and routines.

1.5.13.1. ID Badges: The Contractor shall provide each employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material easily readable and include employee's name, Contractor's name, functional area of assignment, and color photograph. The ID badge shall be approved by the Contracting Officer or his/her designee before contract start date.

1.5.13.2. Display of ID Badges: Contractor personnel shall wear an ID badge (company-issued or CAC) at all times when performing work under this contract to include attending Government meetings and conferences. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.5.13.3. Answering Telephones: Contracted staff shall identify themselves as Contractor employees when answering Government telephones.

1.5.13.4. Utilizing Electronic Mail: When prime Contractor or Sub-Contractor personnel send E-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), contact information (e-mail, phone), and the name of the individual's employer.

2. TRAVEL.

2.1 In the event the government determines a requirement for the Contractor to travel, the government shall provide or pay for this travel. Any Contractor travel deemed necessary for mission support shall be forwarded from the requiring activity, through the COTR and approved through the COR on a case by case basis. All travel shall be performed and reimbursed IAW FAR 31.205.46. Contractor shall be given two (2) weeks written notice (when possible) prior to any required travel to government or other locations. Extenuating circumstances (i.e. last minute requirements) may necessitate deviation from the written notice. These instances will be handled on a case-by-case basis between the COTR with approval through the COR.

2.2 This task order may require travel as members of Mobile Training Teams (MTT) to support the Courses scheduled through ATRRS, Train the Trainer programs, or developmental field testing. Travel to various CONUS and OCONUS (i.e. Hawaii, Alaska, Italy, or Germany) military installations is dependent on the requesting agency being able to provide adequate support for the visit, and a valid passport held by the Contractor. Contract personnel shall NOT travel to threat or high risk areas, such as the theater of operations in Southwest Asia. Passports are the sole responsibility of the individual holder.

3. DELIVERABLES.

3.1 The Contractor is required to submit a monthly summary report (MSR) to the COR that includes: products completed, lessons learned, problems encountered. The MSR shall also include employees by name: the hours worked, and the labor category.

3.2 The Contractor shall provide a quarterly status report (QSR) to the COR that includes: products completed, lessons learned, problems encountered, and other items of interest as designated by the government.

4. CONTRACTOR MANPOWER REPORTING. See the base MATOC ID/IQ PWS for reporting details.

5. ACRONYMS. In addition to those listed in the ID/IQ base contract section, acronyms which apply specifically to this Task Order:

AIT

Advanced Individual Training

BOI

Basis of Issue

CMR

Contractor Manpower Reporting

OCONUS

Outside the Continental United States

FTX

Field Training Exercise

SLC

Senior Leaders Course

STP

Soldiers Training Publication

STRAC

Standards in Training Commission

STRAP

System Training Plan

STX

Situational Training Exercise

TRAP

Training Resource Arbitration Panel

6. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES. In addition to the GFP and services detailed in the ID/IQ base contract, the Government shall also provide the following:

6.1 Government shall provide suitable classrooms, office space, shop space, equipment and tools to conduct and/or support training.

6.2 Government shall provide contractor personnel with appropriate office equipment needed to complete this task order, including assignment or access to (but is not limited to): desk, chair, pen, pencils, copier, and computer. Office equipment and spaces may be shared resources, depending on availability and constraints.

6.3 The Government shall supply all necessary instructor support materials and administrative supplies. The Contractor shall sign for the material/equipment when required. Equipment shall be returned in like condition, less fair wear and tear; to the government upon completion of work described in the task order in accordance with FAR 52.245-1 and FAR 52.245-9 Government Property Furnished “AS IS.”

6.4 The Contractor shall use course material, technical manuals and student workbooks provided by the government. The government shall provide the materials in sufficient quantities to conduct the course IAW TRADOC standards.

6.5 The Government-furnished buildings, facilities, equipment and material, and services provided for herein shall only be used for the performance of this contract.

6.7 Contractor personnel shall utilize Government communication systems, which include telephones and telephone access, computer access for email and LAN access, only in the conduct of this contract. Contractor personnel shall not utilize the Government furnished communications equipment for any action not directly associated with the requirements of the contract.

6.8 The Contractor’s access to automation and telecommunications resources shall be bound by policies of Fort Benning and the Network Enterprise Command (NEC). All personnel requesting an account for access to the information systems (i.e. e-mail, Internet, shared drives) aboard post must be verified in the Joint Personnel Adjudication System (JPAS). The Contractor’s FSO is responsible for ensuring that each employee appears in JPAS under the Contractor’s cognizance.

7. CONTRACTOR FURNISHED ITEMS. Except for those items or services specifically stated to be Government furnished in the ID/IQ base contract and paragraph 6 of this task order, the Contractor shall furnish everything required to perform the contract.

8. SCOPE OF WORK.

8.1 Instructors. Instructors are key personnel and resumes are required prior to starting work under the terms of this contract. Contractors shall not exceed 50% of the instructor staff for any course.

8.1.1 Contractor shall provide platform and hands-on training, according to the published schedule, for the following courses in accordance with select approved Programs of Instruction and using training materials provided by the Government:

· 0-11/19-C46 Phase 1 MANEUVER SLC (0 classes simultaneously) 3-5 classes annually

· 0-11/19-C46 (11B) Phase 2 MANEUVER SLC (INFANTRYMAN) (0 classes simultaneously) 5-6 classes annually

· 0-11/19-C46 (11C) Phase 2 MANEUVER SLC (INDIRECT FIRE INFANTRYMAN) (0 classes simultaneously) 5-6 classes annually

· 0-11/19-C46 (19D) Phase 2 MANEUVER SLC (CAVALRY SCOUT) (0 classes simultaneously) 5-6 classes annually

· 0-11/19-C46 (19K) Phase 2 MANEUVER SLC (ARMOR CREWMAN) ) (0 classes simultaneously) 5-6 classes annually

8.1.2 The contractor shall provide sufficient quantity of instructors to provide platform and hands-on training of the courses listed above. POIs may require “round robin” or “shepherd” style instruction during simultaneous periods. Regardless of style, the Contractor shall: assist in administrative procedures (in/out processing, academic records); prepare resources (classrooms, instructional materials, student folders) for student use; conduct lecture and explanation of course content; monitor stations during the hands-on Practical Exercises (PE) and the hands-on examination; assist, observe, and evaluate students at various points of PEs and examinations; supervise students and identify safety and risk factors as necessary; conduct re-training and testing as needed.

8.1.3 Instructors shall coordinate with the Course Managers to review and update POI(s), instructional materials, student handouts, and references at least annually, or as directed by the Government. Instructors shall ensure minimal disruption to the courses and maximum accuracy in course materials during said reviews.

8.1.4 Instructors must meet training, technical and tactical certification and document experience level requirements as defined in the Course Management Plan of the course they are contracted to deliver. Instructor certifications and training requirements and include, but are not limited to:

· Instructor Training Course (ITC)

· Small Group Instructor Training Course (SGITC)

· Tactics Certification Course (TCC)

· Combat Lifesaver Course

· Pass initial instructor evaluation board

· Attend instructor sustainment training during cycle breaks

· At minimum, a Quarterly evaluation (using TRADOC Form 350-70-4-1-R-E) under normal platform instruction

8.1.5 The Contractor is responsible to provide personnel with the correct skill sets and experience to provide the services; additionally for this task, the Government anticipates that the contractor will need to provide employees who are: proficient with MS office computer programs (Word, PowerPoint, Excel); possess outstanding communicative skills (verbal & nonverbal); and the ability to access all required training tools.

8.2 Training Developers.

8.2.1 The contractor shall provide sufficient quantity of training developers, military analysts, and operations specialists to support the Infantry and Armor Schools development and review of POIs, and to support the MCoE in its ongoing development of training and integration of systems into individual and institutional training.

8.2.2 The Contractor shall develop training strategies which support updated iterations of Programs of Record, as well as integrating emerging products and technologies into existing TRADOC-approved future force development and systems, and make recommendations on the use of emerging technologies which potentially support Infantry and Armor training to support institutional, operational and self-development training strategies.

8.2.3 For new and emerging technologies, the Contractor shall work in conjunction with combat developers, to provide information regarding the training requirements portion of Capability Documents within the JCIDS process. Training requirements may include: the overall training strategy, System Training Plan (STRAP), training and evaluation plan, the Basis of Issue (BOI), target schools/courses, target audience(s), operational application, resourcing strategy and input to present to the Standards in Training Commission (STRAC).

8.2.4 The Contractor shall work with the Functional Course Managers to review POIs as assigned, according to a pre-defined, prioritized schedule, delivered to the Contractor on a quarterly basis, with monthly updates. The Government-furnished list will define the specific POIs to be reviewed, and the focus area (i.e. resources, Individual/Collective Task update, references). The total number of reviews completed annually will vary with complexity, focus, and urgency; however, an overall annual average completion rate of one per week is expected. Example list:

· POI – 1: Resources review. Possible conflict in training areas.

· POI – 2: TADSS update. New training devices being fielded.

· POI – 3: Review for Individual tasks. New safety procedures.

· POI – 4: Review Individual and Collective tasks taught. New TRADOC priorities.

· POI – 5: Ammunition changes, possible range changes.

· POI – 6 through 12: Review all; last review/update over 24 months old.

· Course 1 – Review 8 POIs for time and resource impact, to insert 2-hour requirement for new equipment training; propose at least 3 courses of action.

Sample Task Order – Performance Requirement Summary (PRS)

1.5.9

8.1.2, 8.2.1

· 25+ Staff on Task Order: COR validates task order staff credentials on a random sample basis.

1-24 Staff: 1 Defect per month

25+ Staff: 2 Defects per month

.15% per each defect over allowable performance deviation

3.2

8.2.2

8.2.3

.01% per each defect over allowable performance deviation

1.5.1

1.5.1.1

1.5.1.2

1.5.2

8.2.2 8.2.3

1 Defect per month

.02% per each defect over allowable performance deviation

N/A

25+ Staff: 2 Defects per month

.01% per each defect over allowable performance deviation

8.1.1

8.1.4

· COR receives feedback on scheduled delivery v. actual delivery 3 Defects per quarter

.01% per each defect over allowable performance deviation

Attachment 11, Sample Task Order One