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Work Requirements Summary and Quality Assurance Surveillance Plan

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Performance of Work Requirements Summary

1. The purpose of this attachment is to:

a. List the contract requirements considered most critical to acceptable contract performance.

b. Show, where applicable, the maximum allowable degree of deviation from perfect performance for each requirement that shall be allowed by the Government before contract performance is considered unsatisfactory.

c. Define the procedure the Government shall use in reducing the CONTRACTOR’s monthly payment if satisfactory performance is not rendered.

2. The Government’s quality assurance procedures are based on actual performance of the contract and all areas will be reviewed periodically, (e.g. weekly, monthly, quarterly, semi-annually, etc.).

3. The criteria for acceptable and unacceptable performance are as follows:

a. Contract requirements. The criteria for requirements are the level of performance deemed acceptable to the Government.

b. If the quality of work does not comply with the contract requirements, the COR will initiate and the CONTRACTOR shall be required to complete a Contract

Discrepancy Report (CDR).

c. The CDR will require the CONTRACTOR to explain in writing why performance was unacceptable, how performance will be returned to an acceptable level, and how recurrence of the problem will be prevented in the future. The

CONTRACTOR will not be paid for services not rendered IAW the standards set for in this contract.

d. If the level of performance is deemed unacceptable to the Government concurrent with two unsatisfactory ratings, monthly payment will be reduced for unsatisfactory performance by the percentage as shown in the chart below:

Quality Assurance Surveillance Plan (QASP)

Performance

Objective

Performance

Standard

Acceptable

Quality Level

Methods of

Inspection and

Frequency

Remedy

Schedule.

The contractor shall provide Quality Assurance

(QA)

services meeting the Performance Work Statement in support of the Lake Isabella Project construction.

The Contractor shall develop a Work Plan for timely completion of all sampling and testing, in support of the construction schedule.

SOW is performed without causing programmatic delay to the government nor violating the milestones identified in the Lake Isabella Project Construction.

Satisfactory:

Performance and products meet the standard with few exceptions, resulting in minimal delays.

Marginal:

Performance and products result in moderate delay or impact to programs.

Unsatisfactory:

Performance and products result in unacceptable (the government may incur additional costs) delay or impact to programs.

Each category will be evaluated continuously.

Inspections will be based upon government teammates’ evaluation reports through the performance period. The overall performance rating will be assigned by the Contracting

Officer’s

Representative

(COR).

Contractor teammates input may also be considered at the discretion of the

COR.

Incentive:

Early schedule completion, Above

Satisfactory rating on work performed;

Meet schedule requirements, Satisfactory rating on work performed;

Late schedule completion, Unsatisfactory rating on work performed.

Remedy:

Inspection of

Services, FAR

52.246-5 applies:

The contractor shall develop a plan for recovery.

Continuous review until performance is satisfactory or better.

Elevate to higher level of contract management if actions fail to result in improvement. If the acceptable scheduling level falls below

Satisfactory, further work may not be issued.

Objective

Performance

Standard

Acceptable

Quality Level

Methods of

Inspection and

Frequency

Remedy

Quality.

The contractor shall provide

Quality Assurance

(QA)

services meeting the contract requirements and objectives in support of the Lake Isabella Project construction.

QA

inspections, sampling, and testing conform to the Performance Work.

Statement and referenced standards.

Methodologies and technical products are consistent and reflective of the referenced documents.

Satisfactory:

Performance and products meet the standards with few exceptions, which are easily corrected.

Marginal:

Performance and products result in moderate corrective action.

Unsatisfactory:

Performance and products are unacceptable (do not meet the standards set forth in the SOW) and extensive corrective action is required.

Each category will be evaluated continuously..

Inspections will be based upon government teammates’ evaluation reports through the performance period. The overall performance rating will be assigned by the Contracting

Officer’s

Representative

(COR).

Contractor teammates input may be considered at the discretion of the COR.

Incentive:

Exceeds standard requirements, Above

Satisfactory rating on work performed;

Meets standard requirements, Satisfactory rating on work performed;

Works below standard requirements;

Unsatisfactory rating on work performed.

Remedy:

Inspection of

Services, FAR

52.246-5 applies:

The contractor shall develop a plan for recovery.

Continuous review until performance is satisfactory or better.

Elevate to higher level of contract management if actions fail to result in improvement. If the acceptable quality level falls below Satisfactory, further work may not be issued.

(1) OBJECTIVE: Accident Prevention Plan (APP)

Standard

Minimum

Acceptable

Level (MAL)

& Desired

Level (DL)

Method and

Frequency of

Inspection

Disincentive, Incentive & Remedy

Obtain an approved

Accident

Prevention Plan including Activity Hazard Analysis and Injury and Illness Prevention Program

100% required at both the MAL and DL.

Review by

COR and approved by the Safety

Officer prior to initialization of any work.

Periodic and

Customer

Complaint

Disincentive: 100 % of invoice deduction for failing to meet MAL.

Incentive: Full payment of invoice.

Remedy: The Contractor shall develop a plan for completion and approval of the APP. Safety violations will be corrected on the spot before the contractor will be allowed to resume work.

No more than one discrepancy per month.

(2) OBJECTIVE: Laboratory and Field Inspections, Sampling, and Testing

Performance

Standard

Minimum

Acceptable

Level (MAL)

& Desired

Level (DL)

Method and

Frequency of

Inspection

Disincentive, Incentive & Remedy

Perform inspections, sampling, and testing, in support of project construction, and as directed by the

COR.

100% required at both the MAL and DL.

100%

Inspections

Disincentive: 100 % of invoice deduction for failing to meet MAL.

Incentive: Full payment of invoice.

Remedy: The Contractor shall develop a plan for timely completion of all sampling and testing. Discrepancies will be corrected on the spot before the contractor will be allowed to resume work. No more than one discrepancy per month.

Record test data on approved forms and supply reports to Government laboratory manager.

100% required at both the MAL and DL

100%

Inspections

Disincentive: 100 % of invoice deduction for failing to meet MAL.

Incentive: Full payment of invoice.

Remedy: Discrepancies will be corrected on the spot before the contractor will be allowed to resume work. No more than one discrepancy per month.

Clean work areas and dispose of specimens as directed by the

COR.

100% required at both the MAL and DL.

100%

Inspection

Disincentive: 100 % of invoice deduction for failing to meet MAL.

Incentive: Full payment of invoice.

Remedy: The Contractor shall maintain a clean safe working environment at all times.

Cleanup will be executed immediately. No more than one discrepancy per month.

(3) OBJECTIVE: Calibration of Test Equipment and Instruments

Performance

Standard

Minimum

Acceptable

Level (MAL)

& Desired

Level (DL)

Method and

Frequency of

Inspection

Disincentive, Incentive & Remedy

All equipment and instruments calibrated IAW with the manufacturer’s recommendations and specification requirements.

100% required at both the MAL and DL.

Periodic and

Customer

Complaint.

Disincentive: 100 % of invoice deduction for failing to meet MAL.

Incentive: Full payment of invoice.

Remedy: The Contractor shall maintain all equipment and instruments properly calibrated and certified, or shall have replacement equipment available. Equipment and instruments will be repaired or replaced within 24 hours of discovery. No more than one discrepancy per month.

File details come from the government source that posted it. Updated .