Past_Performance_Questionnaire.pdf

Past Performance Questionnaire

Include 3 completed past performance questionnaires with your quote.

The Florida Air National Guard will be evaluating the past performance of the offeror(s) as it relates to the probability of successful accomplishment of the work required by the solicitation.

The following standards shall be used in arriving at the rating.

Very Low Risk (Exceptional)- Offer’s past performance record provides essentially no doubt that the offeror will successfully perform the required effort.

Low Risk (Very Good)- Offer’s past performance record provides little doubt that the offeror will successfully perform the required effort.

Moderate Risk (Satisfactory)- Offer’s past performance record, although satisfactory, provides some doubt that the offeror will successfully perform the required effort.

High Risk (Unsatisfactory)- Offer’s past performance record provides substantial doubt that the offeror will successfully perform the required effort.

Neutral/Unknown Risk- The offer has no relevant past performance record. A through search was unable to identify any past performance information

Performance Rating Form

NAME OF COMPANY EVALUATED:

ADDRESS OF COMPANY EVALUATED:

CONTRACT NUMBER

CONTRACT PERIOD OF PERFORMANCE

CONTRACT VALUE

CONTRACT TYPE

CONTRACTING OFFICER NAME

TYPE OF SERVICES PERFORMED (ACTIVITY)

NAME OF EVALUATOR

DATE EVALUATION PROVIDED

Performance Element Exceptional (Very Low

Risk)

Very Good (Low Risk)

Satisfactory (Moderate

Risk)

Unsatisfact ory (High

Risk) Neutral

Offerors Business Practices

1. Business/Contracting Relations

For example: How well did the contractor coordinate and cooperate with the government Contracting personnel?

2. Problem Resolution

For example: Did the contractor effectively identify flaws, inconsistencies and other inaccuracies in the technical direction?

Did the contractor efficiently fix any problems or deficiencies noted by the agency? Did the vendor respond in a prompt and acceptable manner to resolve problems?

Customer Relationship

3. Cooperative Behavior

For example: Did the contractor work and communicate well with contracting officers, contracting officer’s technical representatives, end users, and subcontractors?

4. Commitment to Customer Satisfaction

For example: Was the contractor committed to customer satisfaction?

5. Responsiveness

For example: Was the contractor reasonable and cooperative in response to changes/corrections?

Quality of the Contractors Team

6. Thoroughness

For example: Did the contractor meet the Governments needs, performed successfully, and accommodate changing requirements?

7. Accuracy

For example: Were the services comprehensive, complete, and feasible?

8. Overall Quality

For example: How was the vendor in regards to compliance with contract, requirements, quality achieved and overall technical expertise demonstrated?

Adherence to Schedule

9. Adherence to Scheduled Dates

For example: Was the contractor successful in planning and proposing realistic schedules, and implementing changes in a timely manner?

Below PLEASE ANSWER “Yes” or “No”, as appropriate Yes No

10. Given the choice, would you do business with this contractor again?

Additional Comment Form

Please provide any additional comments regarding your performance element ratings in the space below. Please add additional pages as necessary.