Shenango_2018_IDIQ_Exhibits.pdf

EXHIBIT A

GRASS MOWING

MOWING REQUIREMENTS

All grass and weeds shall be cut, sprayed or removed from sidewalk and curbing cracks/joints and all roadway and parking lot cracks/joints. Boat launches shall also be free of grass and weeds to include cracks/joints. Grass and weed removal along launches shall extend 10 feet along the side of each launch to include stone rip-rap. Guiderails shall be trimmed to a width of 24 inches on each side of rail.

TYPE I MOWINGS

Name Location Approximate

Acreage Mahaney Recreation Area

(MRA)

Off Kelly Road.

Includes Resource Managers Office (RMO), Maintenance Complex and Outflow Recreation Area, access roads to Dam, and entire Mahaney Recreation Area, Lower Mahaney including boat launch, overlook, and all picnic areas. Upper Mahaney including all picnic and recreation areas.

Boat launches shall be free of grass and weeds to include cracks/joints.

Guiderails shall be trimmed to a width of 24 inches on each side of rail.

Shenango Recreation Area

(SRA)

Off West Lake Road.

Includes Ranger Station, Main Entrance and Day Use Area with Boat Launch, Maintenance compound, entire campground, (Golden, Lake View, Canal, Pine, Old Duck, & New Duck Camping Loops). All grass and weeds shall be removed from the brick walkway around the Ranger Station. Boat launches shall also be free of grass and weeds to include cracks/joints. Grass and weed removal along launches shall extend 10 feet along the side of each launch to include stone rip-rap. Guiderails shall be trimmed to a width of 24 inches on each side of rail.

Clark Recreation Area (CRA)

Off Route 258. 8

Chestnut Run Swim Beach

(CRSB)

Off Rt. 848.

Caution is to be used to insure grass and weed clippings are not left on sidewalks or on sandy areas of beach.

Guiderails shall be trimmed to a width of 24 inches on each side of rail.

TYPE II MOWINGS

Name Location Approximate Acreage

Dam Embankment Left embankment of dam- upstream and downstream of dam. The area is located on a steep slope – all necessary precautions should be made in accordance with EM385-1-1.

MOWING SERVICES, DISC GOLF COURSE

Mowing requirement for The Pines at Shenango Lake Disc Golf Course. An overall map of required mowing is located in Exhibit K. Type II Mowing standard found in Section C2 and Exhibit A shall be used as the standard for completion.

1. Disc Golf Course mowing shall consist of the mowing/clearing of all fairways, tee box and basket areas for areas # 12,13 and 16 which consists of approximately 2 acres.

2. Other Course Baskets not identified in this section are located in areas already covered under Type I mowing of established Recreation Areas throughout the Mahaney Recreation Area.

3. Trail areas leading to and from basket 12 and Tee Boxes will be maintained at a minimum width of 5 feet.

4. The grass height shall be maintained to the same standard as Type II mowing as identified in Section C

2.3.

5. Steep hillside cutting for basket #16 shall be cleared with the use of weed or string trimmer, to the width of 30 feet and extend from the hilltop Red Tee Box to the 10 feet beyond the Basket (255ft) below, maintaining a vegetation height not to exceed 5 inches.

Name Location Approximate Acreage

Tee Box, Fairway and Basket #12

Trails leading from main road

Upper Mahaney Recreation Area between the western edge of the boundary fence and just southwest of the soccer field

(See map in Exhibit K)

1.0

Tee Box, Fairway and Basket #13

Upper Mahaney Recreation Area North of Basket #12 and directly west of the Youth

Soccer Fields

0.90

Fairway and Basket Area #16 Upper Mahaney Recreation Area, directly east of the Skyline Picnic Pavilion

0.10

EXHIBIT B

MAINTENANCE OF LANDSCAPED AREAS

Brush Cutting Brush cutting locations may be ordered from a variety of developed recreation areas, undeveloped areas and access areas. Brush will be cut flush with the ground and left on site but shall not block a trail, walkway or road.

Each woody stump will be sprayed with an approved herbicide to prevent resprouting. The herbicide will be dyed for inspection purposes.

Pruning and Maintenance of Trees and Shrubs

Pruning Ornamental Plants. Ornamental plants shall be pruned when ordered. Plants shall be trimmed to provide a neat appearance and thinned to encourage bushier growth and remove dead and broken branches. The typical growth habit of individual plants shall be retained, with as much height and spread as practical. All cut limbs and trimmings shall be removed from the work site and disposed of as specified in Section C-11, ENVIRONMENTAL PROTECTION. The number and location of trees and shrubs will be listed in the below table

Location Number of

Shrubs Chestnut Run Swim Beach 34

Access Road Clearing Grass and weeds along road shoulders shall be mowed to a height of not more than six inches for a width of 8 feet. Entrance signs shall be fully visible and will have no less than 15 feet of vegetative clearing around all sides including the back.

Location Approx. Linear Feet

Parker's Landing Access Area 3,200 Route 846 Access Area 250 Hartford Road Access Area 150 Golden Run Access Area 13,000 Route 18 Causeway Access Area 3,600 Bay View Access Area 160 Hopper Access Area 240 Beaver Pond Road 3,500 Big Bend Access Area 1,000

Total 25,100

Spring Clean-up Chestnut Run Swim Beach

Chestnut Run Swim Beach is a primitive recreational area located at 5500 Saranac Dr, Transfer PA 16154.

This recreational area provides visitor’s access to Shenango Lakes only sand covered Swimming Area. (Area has no commercial power or water available)

The property consists of 0.5 acre Sandy Beach area at the water’s edge, 17 acres of mowed grass lands, 1 large open sided picnic shelter with tables and shuffle board area, 1 large storage building with outside Male and Female changing areas, 5 Ground Cover Planting Boxes, 1 Volleyball Court, 12 Charcoal Grills, 30 Picnic Tables. Reference Map, Exhibit K.

Services required for Spring Clean-up of Chestnut Run Swim Beach include

Area Size Task

1. Chestnut Run Swim Beach 11 Acres Removal of all trash, litter, sticks, branches, leaves and other tree debris from the area designated on Map located in exhibit K, to include all parking areas

2. 17 acres of mowed grass lands 11 Acres 17 acres of mowed grass lands adjoin the Chestnut Run Swim Beach Area.

Of that 17 acres, approximately 11 must be cleared of any debris that may otherwise migrate to the beach area.

3. Open Side Shelter 3500 sq. ft. Removal of all trash, litter, sticks, branches, leaves and other tree debris

4. Large Storage Building with outside Male & Female Changing Areas

500 sq. ft. each Removal of all leaves, trash and debris from changing areas. Ensure that floor drains are free of debris.

Pressure wash cement block walls, benches and flooring inside changing area.

5. 5 Ground Cover Planting Boxes 800 sq. ft. total Removal of all weeds, fallen leaves and debris from 5ea ground level planter beds located behind the changing rooms, trim ground cover plantings to the inside edge of concrete curbing.

6. Trees 15 each (rear of Main Building) Trim low hanging tree branches located over sidewalk areas to a height of seven feet.

7. Ornamental Bushes 30 each Trim 30ea ornamental bushes located in parking areas and in the grassy area in front of the main building of new growth presenting a neat maintained appearance.

NOTE: Grills, Picnic Tables and Volleyball court are mentioned for descriptive purposes only.

PESTICIDE / HERBICIDE APPLICATION

Site 1 Location: Dam and Mahaney Recreation Area: Two playgrounds spray first week of May and end of July

– Approximately 4,000 square feet.

a. Complex building compound area (paved areas, curbing, parking bumpers and sidewalks)

b. Chestnut orchard fenced area, spray along fence inside and outside approximately one foot.

c. Access road on left abutment down to water access and turn around area (rocked area) spray in early May and again at the end of July

d. Stairwells – leading from upper Mahaney rec area to lower Mahaney boat launch parking, spray inside and between stairs to prevent weed growth

Middle Mahaney across for restroom 3 leading to disc golf course

Site 2 Location: Clark Recreation Area

a. Optional - Fence line – Approximately 365 lineal feet.

b. Optional - Guiderail, sign posts, water shutoffs, etc. approximately 30 items.

c. Optional - Picnic Shelter/Restrooms – one unit.

Site 3 Location: Shenango Recreation Area:

a. 330 Gravel Campsites, variable size with an average of 500 square feet. Usually completed prior to campground opening.

b. Five playgrounds spray first week of May and at the end of July – Approximately 6,000 square feet total.

c. Gravel areas (parking lots, sewage lift stations, sewage plant compound, maintenance compound) – approximately 10,000 square feet total.

d. Ranger Station – Brick walkway at entrance in front of building, around bases of planting beds, parking bumpers and parking lot area.

e. Chestnut orchard fenced area, spray along fence inside and outside approximately one foot.

Site 4 Location: Outlying Parking Lots/ Access Areas

a. Parking lots: 19 sites (7 ea. Golden Run/ 3 ea. Rt. 18 Causeway/ 1 ea. Big Bend/ 1 ea. New Hamburg/ 1 ea. Hopper Road/ 1 ea. Trout Island Road/ 1 ea. Beaver Pond/ 1 ea. Rt. 846/ 1

ea. Hartford Road/ 1 ea. Bay view ORV Parking and Entrance Area/ 1 ea. Parker’s Landing)

b. Herbicide application to all vegetation within the confines of parking areas and all vegetation to a distance of four feet beyond the perimeter of the guiderail or defined edge surrounding the parking areas.

Site 5 Location: Dam Site

a. Stone slope protection (rip-rap) areas on slopes downstream of training walls – twice a year, first week of May and last week of July - Approximately 18,000 square feet.

b. Downstream slope on right bank – approximately 7,000 square feet.

c. Upstream slope on right bank – approximately 2,000 square feet.

d. Upstream slope on left bank – approximately 3,500 square feet.

Site 6 Location: Poison Ivy Control

a. All developed recreation areas

b. Big Bend Boy Scout Camp – 1 site

c. Variable size each application.

Site 7 Location: a. Undesignated area(s), to be determined by COR and measured in Square feet not to exceed 25,000 sqft. Area to be clearly marked by project personnel with flagging or ribbon tape.

Weed Eating –

SRA – Maintenance Compound

a. Inside the Maintenance compound minimum 5 feet along both sides of the fence line surrounding all buildings, all grass or weed areas, including behind the pole barn in the back of compound.

SRA – Boat launch road

a. 10 feet along side of road all the way up to parking areas.

MRA Dam Site

a. Left abutment access road down to outflow.

b. Right abutment access road to dam top, 1 foot along concrete ditches, from dam to entrance gate

c. 10 feet on both sides of Dam Access road from parking areas to Dam Pylon building and around

Fuel tank.

MRA – Upper Mahaney Site

a. Stairwell leading from Upper Mahaney Rec Area to Lower Mahaney boat launch parking lot, In between each step and bridge section as well as 6 feet on both sides of its entire length 160

ft. Total Area 1920 Sq. ft.

Map located in Exhibit K.

MRA – Lower Mahaney Site

a. Along fence line starting at the backside of the American Chestnut Grove, cut 4 feet wide along the inside of fencing and both sides of the guiderail leading into the Lower Mahaney Recreation Area including guiderails outside the entrance gate.

Map located in Exhibit K.

EXHIBIT C

CLEANING SERVICES

1. Complete standards for cleaning services for the areas listed below are located in Section C3 of the Performance Work Statement (PWS).

2. Due to high phosphate concentrations in the wastewater treatment process, cleaning solutions with low phosphate concentrations are required.

3. Paper towels are not used in any of the public facilities. Any dispenser in the Government-only areas will be refilled with paper towels suitable for the type of dispenser and of the dame quality currently in use (C-fold, 3 ply). Paper towels will be supplied by the Contractor.

4. The contractor will ensure an extra supply of 10 rolls of toilet paper is available in each restroom storage area. Toilet paper shall be supplied by the Contractor; 2-ply double rolls shall be used.

5. Each restroom has a 55-gallon trash can or a 40-gallon square hanging can on the wall. Office buildings have a 5 or 10-gallon floor can (17 total trash cans for all office buildings being cleaned).

The contractor will use recycled-content paper products (toilet paper, paper towels), trash bags, etc. as set forth by the Environmental Protection Agency (EPA). The contractor will meet the Bio-Preferred Program requirements set forth by US Department of Agriculture (USDA), e.g. glass cleaner, hand cleaners, and mulch.

ITEM

LOCATION

DESCRIPTION

SCHEDULE

[Friday, Saturday, Sunday, Monday

(FSSM)]

RR #1

SHOWERED

UNIT

SHENANGO

RECREATION

MAIN CAMPING

AREA

4 SINKS

2 URINALS

8 TOILETS

8 SHOWER

STALLS

DAILY FROM CAMPGROUND

OPENING DAY ( CGOD ) TO

LABOR DAY

POSSIBLY DAILY FROM MID-MAY

TO CGOD AND FROM LABOR DAY

TO MID-SEPTEMBER.

RR #3

NON-SHOWERED

DAY USE AREA

1 URINAL

5 TOILETS

DAILY FROM CAMPGROUND

OPENING DAY TO LABOR DAY

F.S.S.M. ONLY FROM EARLY APRIL

TO CGOD. AND FROM LABOR DAY

TO ‘MID TO LATE’ OCTOBER.

RR #4

MAIN CAMPING

6 TOILETS

DAILY FROM CAMPGROUND

OPENING DAY TO LABOR DAY

POSSIBLY DAILY FROM MID-MAY

TO CGOD. AND FROM LABOR DAY

TO MID-SEPTEMBER.

RR #5

NON-SHOWERED

UNIT

SHENANGO

RECREATION

MAIN LOWER

CAMPING AREA

6 TOILETS

RR #6

MAIN LOWER

CAMPING AREA

6 TOILETS

10 SHOWER

STALLS

POSSIBLY DAILY FROM MID-MAY

TO CG.O.D.

RR #7

NON-SHOWERED

UNIT

SHENANGO

RECREATION

MAIN LOWER

CAMPING AREA

4 SINKS

RR #8

RECREATION OLD

DUCK LAKE AREA

4 SINKS

2 URINALS

6 TOILETS

4 SHOWER

STALLS

DAILY FROM CAMPGROUND

OPENING DAY TO LABOR DAY

POSSIBLY DAILY FROM MID-MAY

TO CG.O.D. AND FROM LABOR DAY

TO MID-SEPTEMBER.

RR #9

NON-SHOWERED

UNIT

SHENANGO

RECREATION

NEW DUCK LAKE

F.S.S.M. ONLY FROM CAMPGROUND

RR #10

5 TOILETS

4 SHOWER

STALLS

DAILY FROM CAMPGROUND

OPENING DAY ( CGOD ) TO LABOR

DAY / POSSIBLY DAILY FROM

MID-MAY TO CG.O.D. AND FROM

LABOR DAY TO MID-SEPTEMBER.

RR #11

6 TOILETS

4 SHOWER

STALLS

CLARK

RECREATION DAY

USE AREA

F.S.S.M. ONLY FROM EARLY APRIL

TO CG.O.D. AND LABOR DAY TO

‘MID TO LATE’ OCTOBER

MAHANEY

OUTFLOW DAY

USE AREA

2 SINKS

2 TOILETS

F.S.S.M. ONLY FROM EARLY APRIL

TO ‘MID TO LATE’ OCTOBER

RR #3

NON-SHOWERED

UNIT

MAHANEY

DAY USE AREA

2 SINKS

2 TOILETS

F.S.S.M. ONLY FROM EARLY

APRIL TO ‘MID TO LATE’

OCTOBER

RR #4

MAHANEY

UPPER DAY USE

7 TOILETS

F.S.S.M. ONLY FROM MEMORIAL

DAY TO LABOR DAY

RANGER STATION

Carpet – 41’ x 26’ Tile – Entryway

21’ x 20’ Kitchen area 18’ x 13’

2 RESTROOMS

OFFICE AREA

KITCHEN &

LUNCH ROOM

ANNUAL REQUIREMENT.

CLEANED WEEKLY DURING

NORMAL WORKING HOURS,

WEDNESDAYS PREFERRED.

CONTACT BOOTH

Tile – Kitchen/Office

14.5’ x 11.4’ Tile Office 14.5’ x 13.1’

1 RESTROOM 2

SMALL

OFFICES /

LUNCH AREA

ANNUAL REQUIREMENT.

CLEANED BI- MONTHLY (EVERY TWO

WEEKS) FROM CAMPGROUND OPENING

TO CAMPGROUND CLOSE

MANAGERS OFFICE

Carpet - 41’ x 18’

Tile - 14.5’ x 14’ and 6’ x 7’

MAHANEY DAM

1 RESTROOM

OFFICE AREA

KITCHEN &

LUNCH ROOM

ANNUAL REQUIREMENT.

CLEANED WEEKLY DURING

WEDNESDAYS PREFERRED.

DAM

Office tile – 24’ x 21’ 6 throw rugs to vacuum

1 RESTROOM

ANNUAL REQUIREMENT

CLEANED BI-MONTHLY

DURING NORMAL WORKING

HOURS, WEDNESDAYS

PREFERRED

CONFERENCE ROOM

Carpet – 41’ x 18’

Tile – 14.5’ x 14’ and 6’ x 7’

1 RESTROOM

SMALL OFFICE

AREA

KITCHEN &

LUNCH ROOM

ANNUAL REQUIREMENT.

CLEANED BI-MONTHLY DURING

WEDNESDAYS PREFERRED

MAINTENANCE

OFFICE

Tile – 22’ x 14’

2 RESTROOMS

KITCHEN &

LUNCH ROOM

ANNUAL REQUIREMENT.

CLEANED BI-MONTHLY

DURING NORMAL WORKING

HOURS, WEDNESDAYS

PREFERRED

SHAMPOOING OR

STEAM CLEANING

RANGER

STATION

MANAGER’S

OFFICE

CONFERENCE

ROOM

N/A

BI-ANNUALLY

WAXING

RESTROOMS

KITCHEN &

LUNCH AREAS

N/A

BI-ANNUALLY

INVENTORY OF LIGHTING FIXTURES AND BULBS

LED= Light Emitting Diode

The contractor will maintain and supply light bulbs for any and all buildings, interior and exterior as set forth below. Street or walkway lighting is NOT included in the performance requirements

*Bulbs should be replaced with energy-efficient types.

RANGER STATION

# Fixtures Type Fixture # Bulbs Bulb Type*

36 4’ Fluorescent 72 4’/28W 6 Standard Type LED 6 9.5W

RESOURCE MANAGER’S OFFICE

8 4’ Fluorescent 16 4’/28W 8 Standard Type LED 11 9.5W 1 Candelabra Type LED 4 5W 1 Mini Fluorescent 2 13W 1 3’ Fluorescent 1 30W

CONFERENCE ROOM

8 4’ Fluorescent 16 4’/28W 1 2’ Fluorescent 2 2’/17W 2 Candelabra Type LED 9 5W 1 Mini Fluorescent 2 13W 1 3’ Fluorescent 1 30W

SRA MAINTENANCE OFFICE

4 4’ Fluorescent 8 4’/28W 2 Standard Type LED 2 4.5W

SHENANGO RECREATION AREA (SRA)

SHOWERED UNITS

Restroom # Fixtures Type Fixture # Bulbs Bulb Type*

# 1 22 4’ Fluorescent 44 4’/28W 5 Standard Type LED 5 9.5W

# 6 18 4’ Fluorescent 36 4’/28W 3 Standard Type LED 3 9.5W

# 8 12 4’ Fluorescent 24 4’/28W 2 Standard Type LED 2 9.5W

# 10 16 4’ Fluorescent 32 4’/28W 3 Standard Type LED 3 9.5W

# 11 15 4’ Fluorescent 30 4’/28W 3 Standard Type LED 3 9.5W

INVENTORY OF LIGHTING FIXTURES AND BULBS

LED= Light Emitting Diode

*Bulbs should be replaced with energy-efficient types.

SHENANGO RECREATION AREA (SRA)

NON-SHOWERED UNITS

Restroom # Fixtures Type Fixture # Bulbs Bulb Type*

# 3 7 4’ Fluorescent 14 4’/28W 1 Standard Type LED 1 9.5W

# 4 9 4’ Fluorescent 18 4’/28W 2 Standard Type LED 2 9.5W

# 5 9 4’ Fluorescent 18 4’/28W 2 Standard Type LED 2 9.5W

# 7 9 4’ Fluorescent 18 4’/28W 2 Standard Type LED 2 9.5W

# 9 9 4’ Fluorescent 18 4’/28W 2 Standard Type LED 2 9.5W

CLARK

Restroom # Fixtures Type Fixture # Bulbs Bulb Type*

# 1 17 4’ Fluorescent 34 4’/28W

MAHANEY RECREATION AREA (MRA)

Restroom # Fixtures Type Fixture # Bulbs Bulb Type*

# 1 3 4’ Fluorescent 6 4’/28W High Efficiency

3 LED 3 250W(1)/70W(2)

# 3 3 4’ Fluorescent 6 4’/28W High Efficiency

3 LED 3 250W(1)/70W(2)

# 4 5 4’ Fluorescent 10 4’/28W High Efficiency

3 LED 3 250W(1)/70W(2)

EXHIBIT D

SOLID WASTE

REMOVAL

1. Dumpsters. The Contractor shall supply two and four cubic yard steel dumpsters. Dumpsters shall be of a uniform dark green color and shall be void of the Contractor name, company logo, or advertisement. Standard safety decals and the message "NOT TO BE USED FOR HOUSEHOLD GARBAGE" shall be attached to the dumpsters.

2. Locations of work and number of Dumpsters

Administrative Area I – One Pickup Every Other Week

(1) 2-yd Dumpster – Manager’s Office

(1) 2-yd Dumpster – Shenango Ranger Station

(1) 4-yd Dumpster – Shenango Maintenance Compound

Mahaney Recreation Area – One Pickup per Week

(5) 2-yd Dumpsters – April through Mid-May

(7) 2-yd Dumpsters – Mid-May through Labor Day

(5) 2-yd Dumpsters – September and October

Shenango Day Use/Clark Recreation Area – One Pickup per Week, April – Mid-October

(3) 2-yd Dumpsters – Shenango Day Use

(2) 2-yd Dumpsters – Clark Recreation Area

Shenango Recreation Area – *see below for Schedule

(9) 4-yd Dumpsters – Main Campground

(4) 2-yd Dumpsters – Main Campground

(5) 4-yd Dumpsters – New Duck Lake

(1) 2-yd Dumpster – New Duck Lake

(2) 4-yd Dumpsters – Old Duck Lake

Chestnut Run Swim Beach – One Pickup per Week

(2) 4-yd Dumpsters – Late-May through Mid-September

*Shenango Recreation Area Pickup Schedule:

Time Period Frequency of Pickups Desired Day of Pickup

Opening Day – Memorial Day Once Per Week Monday

Memorial Day – Labor Day Twice Per Week Monday and Friday

After Labor Day – Park Close** Once Per Week Monday

** Reduction in the number of dumpsters for pickup by 12 due to closed areas of campground.

Gross Vehicle Weight Limits – There are no weight limitations restricting garbage collection vehicles from operating on Shenango Lake Property

EXHIBIT E

RAW SEWAGE AND SLUDGE

REMOVAL

Approximately ten portable toilets shall be furnished and maintained by the contractor. Portable toilets shall be placed around the Chestnut Run Swim Beach Building as specified by the COR. At least 2 of the ordered quantity toilets shall be handicapped accessible.

The price is based on the number of services, i.e., 34 cleanings of 10 toilets (twice per week during recreation season). The price shall include all costs of labor, supplies, and equipment required to complete the specified work from May until September.

EXHIBIT F

RECREATION AREA SERVICES

(PARK ATTENDANT)

PARK ATTENDANT LOCATIONS, DUTY TIMES, AND SCHEDULE

This exhibit includes additional information for recreation area services. An overall map of the project is located in Exhibit K, Shenango Recreation Area map. All information below is based on past experience and is subject to change based on management decisions, budget, and user trends.

The Contractor will designate both a Booth Supervisor and an Alternate Booth Supervisor to manage the Shenango Campground Contact Station.

GENERAL

Beginning and End Dates for Services. Park Attendant services are anticipated to begin each year on the Friday of the weekend before Memorial Day and end at the close of business on the Sunday of the weekend after Labor Day.

Definition of “Fee Areas”. Fee areas are those areas in which a user fee is collected from the public for the use of specific facilities. Areas at Shenango Lake where user fees are collected include the following recreation areas:

Recreation Area Use Fee Collected

1. Shenango Recreation Area Camping, sanitary dump station, America the Beautiful pass sales

Definition of “Surveillance of Area”. For the purpose of this contract, “surveillance of areas” is defined as the continuous observation of facilities during scheduled hours of work to properly administer to the needs and requests of the public, provide required services, ensure the security of government property and facilities, and to monitor the activities of the public for compliance to rules and regulations.

Under no circumstances will the contact station be left unmanned during business hours to monitor the public, observe facilities, check campsite occupancy, or other tasks when only one attendant is on duty.

Cooperation with Corps Employees. For the purpose of this contract the term “Corps Employees” shall also include any volunteers, campground hosts, temporary rangers, or student interns currently providing authorized services.

Listing and Samples of Forms to be used by Park Attendants. The following is a list of forms most commonly used for the administration of the campground and user fee programs at Shenango Lake:

Rolodex Registration Cards America the Beautiful Pass Register Camper and Visitor Passes 30 Minute Visitor Pass Campground Roster 30 Minute Visitor Pass Log Sheet Tabulation Sheet, Campsite Occupancy Life Jacket Loaner Sign-out Sheet

NOTE: Samples of the above listed forms are available for review in the Pittsburgh District Recreation User Fee Collection Program manual or the Shenango Lake Park Attendant’s manual.

Procedures for Collecting and Administering Camping and Recreation Use Fees. The contractor shall be responsible for registering campers, collecting fees and completing appropriate paperwork through the National Recreation Reservation Service’s (NRRS) computerized program. These services shall be provided in accordance with the guidelines set forth in the Pittsburgh District Recreation User Fee Program manual. A copy of this manual will be on file at the Contact Station for reference purposes.

The NRRS program is scheduled to be replaced in October 2018, with the replacement program being comparable to the current one. Further guidance will be provided by the COR when available.

Duties include, but are not limited to, the following:

Maintaining current on-site records; posting reservable facilities; checking site availability for customers;

check-in registration processing; printing daily arrival reports (DAR); processing check-outs;

issuing America the Beautiful passes; reconciling shift fee collections with automated accounting reports; verifying and issuing vehicle passes for incoming campers and visitors; and providing information services. Specific duties and procedures will be provided at the pre-work training provided by the government.

Computers will be used to process reservations and register campers using the NRRS Field Manager portion of the Outdoor Recreation Management Suite (ORMS) software program. When the computer cannot be used for registration, the contractor shall collect the registration notecard for reservations only and issue passes accordingly. Campers will then be checked into the computer at a later time when the computer becomes available again. All other visitors will need to return to the contact station at a later time for the purchasing of campsites, dump station fees, and ATB pass sales.

Future camping reservations will not be taken locally at the contact station. Visitors must make reservations on their own through NRRS, either on their website or by phone.

The only form of payment accepted at the Contact Station is by credit or debit card only; cash or checks are no longer accepted on-site. This change was implemented to gain efficiency by reducing administrative tasks, allowing staff to provide better customer service and accommodate visitors more efficiently. Information and instruction for accepting credit card payments will be reviewed during the park attendant training. Visitors will be provided with directions and a map to where pre-paid credit cards can be purchased at local businesses.

Contractor park attendants shall follow training instruction on responding to requests for refunds.

The camper shall complete the request form (if needed), filling in the reason for refund or credit, and sign the form; the attendant shall complete all other information required. The request form shall be attached to the camper’s copy of the permit when submitted to the Shenango NRRS Program Coordinator.

Park Attendants will close out fee collections at the end of each shift and perform all necessary tasks to:

1. Print out required campground reports and close the operator’s shift;

2. Verify the number of credit card receipts and secure all signed forms and receipts in an envelope & provided safe;

3. Record the number of occupied campsites;

4. Make pertinent log book entries;

5. Perform necessary housekeeping duties;

6. Log out of the NRRS program and turn off the computer.

Procedures for Visitor Assistance at the Contact Station Side Window. The contractor shall provide coverage at the side window of the Contact Station with one attendant on duty from the hours of 9:00pm to 12:00am on Friday and Saturday nights. Coverage by one attendant will also be required on Sunday nights from 9:00pm to 12:00am on holiday weekends. Side window duties include verifying and issuing vehicle passes for incoming campers and visitors, issuing 30-minute visitor passes, notifying visitors of the “no visitors after 10:00pm” rule, providing campground maps and registration cards, answering visitor’s questions, and maintaining open communication with the Corps staff and the public through the operation of radio and telephone. Specific duties and procedures will be provided at the pre-work training provided by the government.

Other Special Requirements for Park Attendants. All accountable forms, ATB passes, and contact station entrance door keys will be transferred to the contractor from the Recreation Fee Cashier (RFC) using Recreation User Fee Program Hand Receipts. Each party will sign these forms and retain a record copy for auditing purposes. At the termination of Park Attendant services, the contractor will hand receipt all remaining accountable forms, passes, and keys back to the RFC or an alternate fee cashier.

The contractor shall provide coverage at the side window when on duty when a campground host is not available or the side window is left unmanned. Side window duties include verifying and issuing vehicle passes for incoming campers and visitors, providing campground maps and registration cards, and answering visitor’s questions. The front window takes priority, should one attendant be on duty and need to cover both windows. When two attendants are on duty, the second attendant can take over side window duties as needed.

Park Attendants will monitor quantity levels of administrative supplies needed to perform all required work. Shortages are to be reported in a timely manner to project personnel so that required services are not interrupted.

Park Attendants will be required to use Government radio communications equipment. This will involve using both a base radio located at the contact station as well as a portable radio when away from the station. All use of radio communications equipment will be for official Government business only.

Park Attendants will be provided with guidance on the proper use of communications equipment and established standard operating procedures. Park Attendant communications duties may include:

1. Providing routine and emergency information to, or requesting assistance from other project personnel;

2. Relaying routine and emergency messages;

3. Acknowledging and d ocumenting “out of vehicle” calls by park rangers on the reservoir or campground patrol.

Evacuation. In cases of emergency, the Contractor shall assist, as directed by the COR, in evacuating the campground when necessary, e.g., high water or storms. Any work needed outside the normal contract work hours will be negotiated on an as-needed basis by the contracting officer after the emergency has been contained. Park Attendants may be required to work with the NRRS Coordinator or COR to cancel reservations through NRRS (the National Recreation Reservation Service), due to flooding, natural disasters, or other unforeseen circumstances making the campsites unusable.

Safeguarding of Confidential Information. Some reports contain credit card numbers and other confidential information. The Contractor is responsible for safeguarding confidential information at all times and shall be liable for any unauthorized release of any private or personal information during the course of business.

The contractor will be held responsible for the unauthorized duplication of keys, security negligence and replacement of compromised security controls.

Work Schedule for Park Attendants. Work schedules for park attendants will be determined by the issuance of task orders as issued by the COR. Scheduled hours of work and services requested may vary depending upon visitation and/or other circumstances. Park attendants will collect fees or provide the required services during the hours listed in the task order on each day the service is ordered, including all Federal holidays. An approximate work schedule during the peak camping/recreation season is provided below.

SERVICE NUMBER OF

ATTENDANTS

HOURS/DAYS OF WORK

Operate Shenango Lake Contact Station

Fee Program

1 4:00pm-9:00pm, three days per week (Monday-Wednesday)

Operate Shenango Lake Contact Station

Fee Program

2 1:00pm-9:00pm, four days per week (Thursday-Sunday)

Holiday Coverage:

Operate Shenango

2 1:00pm-9:00pm, Memorial Day, 4th of July, Labor Day and possible alternate days surrounding the 4th of July (dependent

Lake Contact Station Fee Program on the day of the week that it falls on)

Operate Shenango Lake Contact Station

Visitor Assistance Side Window

1 9:00pm-12:00am, Friday and Saturday nights

Holiday Coverage: 9:00pm-12:00am, Sunday nights

Routine inspections or patrols of the campground will not be required by park attendants. Park attendants will request assistance from the park ranger staff whenever there is a question of campsite occupancy or other related matters. If a park ranger is not readily available, a park attendant may enter the campground to ascertain conditions as long as the contact station is not left unattended.

Location of Park Attendant Work. Park attendants will work out of the Shenango Recreation Area contact station. Facilities will be provided within the Contact Station for securing fees and accountable forms, as well as space for administrative duties and the storage of supplies.

Listing of Government Furnished Equipment and Materials.

1. All computer hardware, software programs, computer disks, point of sale terminal and printer, and associated equipment and supplies required to administer the user fee program.

2. All necessary forms, permits, registers, hand receipts, log books, brochures, maps, and other materials necessary to perform park attendant duties.

3. Communications equipment: base radio, portable radio, and telephones.

4. Safe and metal file cabinets for securing fees and accountable forms/passes.

5. All necessary manuals and standard operating procedures for operation of equipment and adherence to regulations and policies relating to park attendant duties.

Training. Contractor gate attendants are expected to conduct themselves in a professional and courteous manner at all times and to conduct business in accordance to the training received at the beginning of the season. Generally, the Government training is given for up to 6 employees, lasting approximately 8 hours.

The training will be held during the first week of May, and training manuals will be distributed at that time. Training and policies are subject to change. In addition, employees will be required to complete internet based security training, with some of the courses requiring completion before work begins. The training will be available for up to 6 employees at a maximum of 8 hours per employee.

Security Requirements. Only authorized on-duty personnel shall be permitted in the contact station.

Children and animals are not permitted in the booth at any time. Loitering of friends, family, or off-duty personnel is prohibited. Identification will be obtained from any unknown official wishing to enter the contact station.

Uniforms. Gate attendants will maintain a neat, clean, and professional appearance. Tattoos will be covered by clothing and body-piercing jewelry, other than a single set of small earrings, will not be worn while on duty in the booth. The complete uniform will be worn while on duty. The uniform will consist of a solid color trouser-style pant, button-down or polo shirt, belt, and nametag. All attendants will wear the same uniform items and color. Hats will not be worn unless issued by the contractor and approved by the COR. Shorts, skirts, capris, sweatpants, prints, T-shirts, or jeans will not be worn. Shoes will be tennis shoes or leather shoes of a neutral color. Sandals or flip-flops will not be worn. All shirt buttons will be fastened except the collar button and worn tucked into the pants. Nametags will be professionally-made and clearly identify both the Contractor’s company and the booth attendant. ‘Homemade’ nametags will not be permitted.

Contact Station Housekeeping. Gate attendants will maintain a neat, clean, and professional-looking work space. Personal items and food will not be visible to the public. TV’s, smoking, and chewing tobacco are not allowed. Music may be played at low volume, if the music is not deemed offensive, or interfering with booth operations, subject to approval by the COR. The use of cell phones will be limited to emergency use only or official contract related business. Government computers will not be used to download data for personal use or “surfing” the internet. The use of personal electronic devices or laptop computers is prohibited during business hours.

Overtime. A maximum of 10 hours of overtime will be available for contractor employees for unforeseen emergencies, i.e. troubleshooting computer problems, fee collection discrepancies, etc.

Overtime will be authorized by the COR or the senior Corps employee on duty and will be formally incorporated into the contract via modification. Overtime will be paid at 1.5 times the regular hourly rate included in the contract.

EXHIBIT G through J (not used)

EXHIBIT K

PROJECT MAPS