W911SG27QA001_Questions __Answers.pdf

DEPARTMENT OF THE ARMY

U.S. ARMY MISSION AND INSTALLATION CONTRACTING COMMAND

919TH CONTRACTING BATTALION

111 PERSHING ROAD

FORT BLISS, TX 79916-6812

CCMI-CHD-BS 1 October 2026

Questions and Answers

Title: W911SG27QA001 - FBTX-Washers and Dryers Lease Services

1. NAICS/PSC mismatch: solicitation says NAICS 532490 / PSC W035;

SAM.gov listing shows NAICS 333310 / PSC W099. Which should it be?

a. The correct NAICS is 333310. The correct PSC is W099. We will change the solicitation to reflect the same as SAM.gov.

2. Phase-in length: 8 days (PWS 1.5.1, synopsis) vs. 7 days (PWS 1.6.16).

Which is correct?

a. 8 days. Correction will be made to 1.6.16

3. Phase-out end: PWS says 23 Oct 2031; CLIN 4005 says 31 Oct 2031. Which is correct?

a. Phase out will end 23 Oct 2031. We will change the solicitation to reflect and match the PWS.

4. Price volume scope: Section M says price "CLIN 0001"; synopsis says all CLINs incl. options; FAR 52.217-3 says options excluded from evaluation.

Which is correct?

a. FAR 52.217-3 will be removed from the solicitation. We will evaluate the price of the base and options together.

5. Unit codes PP, TT and NRP on CLINs are not defined.

a. Internal purposes only. Vendors should only focus on amount of equipment listed in the line and applicable fee per.

6. Dryer power: PWS says all dryers are gas 220V/30A; TE #2 shows ~680 electric and 24 propane dryers. CLINs call dryers "Rear Control" but specs describe front-serviceable units. Which is correct?

a. TE 1 reflects total amount required for electric, gas, and propane. There are a combination of units. Some are Rear control (singles), Some are front-serviceable (stacked) or single ADA compliant.

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7. Technical Exhibit references are swapped: building list is called TE #1 in some places and TE #2 in others. Which is correct?

a. Correction will be made to references. TE 2 contains serial numbers of the units and TE 1 contains connection type info.

8. Security: PWS 1.6.8.4 says an active clearance and DD Form 254 are required, then says no clearance is required; no DD 254 is attached. Which is correct?

a. Section has been updated. Vendor will be required to ensure employees are able to gain access to post through the security office. No employee will have access or be required to work in secure areas.

9. Service Contract Labor Standards (52.222-41) applies but no Wage Determination is attached. Is this correct in that Service Contract Labor Standards (52.222-41) applies? If so, can you attach the Wage Determination?

a. Wage Determination will be added to the solicitation as attachments.

10. Deliverable #1 is quarterly but due to "10th day after the end of the month."

Which is it monthly or quarterly?

a. Section will be changed to reflect Monthly

11. Brand-specific equipment specs — is "or equal" acceptable? Is new equipment required?

a. Equal – yes new equipment required.

12. Incumbent/existing units: Is there an incumbent, and will the vendor remove existing equipment and install new units during the 8-day phase-in? (2,906 units in 8 days is a major logistics issue.)

a. Vendor will need to remove current equipment and install new equipment.

Will not need to be completed within the 8-day phase-in period. There is an incumbent.

13. Contact name spelled "Ajaj-Job" in synopsis vs. "Ajah-Job" in solicitation (email uses ajah-job). which is accurate moving forward

a. Ajah-Job is the correct spelling.

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14. Is a brand-new contract OR if there is (was) an incumbent performing these services. If not brand new, could you please provide the current / previous contract number?

a. This is a brand-new contract. The prior washers and dryers was not a lease service. The prior contract is W911SG24P0002.

15. Please confirm the initial required inventory is 1,524 washers, 1,310 dryers, and 72 combo units, totaling 2,906 listed units. Is each combo counted and priced as one complete washer/dryer unit?

a. Counts have been verified. Yes, as per PWS and TE’s

16. Are all units required to be delivered, installed, and operational by the end of the phase-in period? If phased installation is permitted, please provide the required quantities and completion dates by location.

a. No, phase in period will be utilized to become acquainted with facilities, connection types, and current equipment. Replacement of current equipment will be phased to ensure usable equipment is available at all times. Replacement shall not exceed 6 months within the base year.

17. The synopsis states that the eight-day phase-in begins upon award, while PWS Section 1.5.1 specifies October 24–31, 2026, and Section 1.6.16 references seven days. Which schedule governs, and what is the anticipated award date?

a. Synopsis will be updated with phase-in period beginning on the period of performance start date of the award. Correction will be made to 1.6.16.

Anticipated award date will be NLT the 3rd week of October 2026.

18. Must all equipment supplied be brand-new, or are previously leased or refurbished units acceptable? If used equipment is permitted, what age, condition, and warranty requirements apply?

a. Equipment must be new to ensure equipment retains manufacturer warranty at the longest possible duration.

19. Who owns the equipment currently installed? Can the incoming contractor retain or acquire any existing equipment, or must the entire inventory be replaced?

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a. Vendor will assume ownership and responsibility for current installed equipment. Vendor will be responsible to dispose / remove the currently installed equipment in preparation of installing newly leased equipment Per PWS.

20. Who is responsible for disconnecting and removing the incumbent’s equipment? How will removal and replacement be coordinated to maintain laundry availability.

a. Vendor awarded.

21. Are specific manufacturers or models required, or may we propose any equipment meeting the stated specifications? Please define “military grade” and identify any required certifications or standards.

a. Refer to PWS requirements. Many manufacturers provide military grade options.

22. Please confirm the required quantities of gas, electric, and propane dryers, along with voltage, amperage, plug/receptacle type, vent requirements, and stacking configurations by building. The PWS’s general dryer electrical description appears inconsistent with the facility list.

a. Refer to TEs for type counts. Electrical requirements listed in PWS.

23. Are all existing water, drain, electrical, gas, and exhaust connections serviceable and compatible with the required equipment? Who is responsible for correcting defective or incompatible building utilities?

a. Units currently installed are operational. Defective or inop utilities are serviced by alternate service providers.

24. Does installation include only appliance placement, connection, leveling, and operational testing, or does it include modifications to plumbing, gas lines, electrical circuits, exhaust systems, or building finishes?

a. Appliance connections will not require modifications. Refer to PWS

25. Please provide available information on floor levels, elevator access, doorway clearances, loading areas, and locations requiring stair carries. Is a site visit available before quotes are due?

a. No site visit will be occurring. There are approximately 52 facilities that contain 3 floors with a laundry area on each floor. There are approximately

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58 facilities that contain 2 floors with a laundry area on each floor. There are approximately 94 facilities that have 1st floor laundry areas.

26. Please confirm the full geographic service area and provide facility addresses or a site map, including outlying locations. Are there access restrictions, escort requirements, or installation-hour limitations at any sites?

a. Site map will be made available after award. Locations will include Dona

Ana, Otero, and El Paso County.

27. Will the Government provide staging areas, secure equipment/parts storage, parking, or contractor workspace? May deliveries and installation begin before the performance start date?

a. Refer to PWS for government furnished facilities/areas and contract start date.

28. PWS Section 5.1.3 requires quarterly preventive maintenance on all equipment, while Section 5.1.4.1 describes annual maintenance scheduled in quarterly increments. Does each unit require four preventive maintenance visits per year, or one annual visit?

a. Refer to PWS. Requires annual, split quarterly.

29. Please define the boundary of dryer vent cleaning responsibility. Does it include only the appliance and connecting exhaust tube, or also building vent stacks, roof outlets, and shared ductwork?

a. Appliance and connecting vent tube. Stack and roof outlets serviced by alternate service providers.

30. The PWS requires repairs within 24–48 hours. What determines whether the deadline is 24 or 48 hours? Are these calendar hours, including weekends and holidays, and are emergency or after-hours services required?

a. Refer to PWS. 24-48 hours provides range. Nothing shall exceed 48 hours. All services to be conducted during normal business hours.

31. When parts are unavailable or a unit cannot be repaired within the required time, must the contractor install a temporary replacement? Is a minimum local spare inventory required?

a. Repairs and replacements required within 48 hours. PWS does not require minimum local spare inventory.

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32. Are repairs or replacements resulting from vandalism, theft, misuse, missing components, or damage caused by building utilities included in the fixed lease price, or handled separately?

a. Outside of normal wear and tear or defective units will be handled separately.

33. Please provide available historical service-call volumes, common failures, replacement rates, vandalism losses, and relocation activity, preferably for the most recent 12–24 months.

a. Historical information is only applicable to substandard appliances in place. Newly acquired units will not reflect the same items. Relocation should not occur unless the unit requires replacement.

34. Please confirm the manufacturer authorization required for warranty repairs and whether authorized subcontractors may satisfy that requirement. Are there minimum staffing levels, on-site presence requirements, or technician qualifications beyond those stated in the PWS?

a. Refer to PWS. Requirements to maintain manufacturer warranty will be dependent on manufacturer chosen by the vendor to meet specifications.

35. Please confirm that included relocations are limited to three events per year, with no more than 40 units per event. How would additional relocations be ordered and paid?

a. Relocation should not occur unless the unit requires replacement.

36. Please define the pricing schedule designations PP, TT, and NRP. Are all listed quantities continuously billable, or are some activated only when requested? What minimum quantities, if any, are committed?

a. Quantities listed should be billed continuously while installed.

37. For each pricing line with a quantity of 12 months, should the quoted unit price be the total monthly charge for all machines listed on that line?

a. Yes. Vendor pricing should reflect the anticipated cost to provide all services required within the PWS.

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38. Must initial delivery, installation, accessories, maintenance, repairs, replacements, relocations, and final equipment removal all be included in the monthly rates, or may any be priced separately?

a. All anticipated costs to meet PWS requirements should be included within the monthly rates

39. When does billing begin: at the contract start date, upon acceptance of each installed unit, or after completion of the entire installation? How are partial months, downtime, and changes in inventory prorated?

a. Billing for equipment should not begin until leased units are installed and verified operational.

40. After COR preapproval and submission of a proper invoice through WAWF, what payment terms apply? Is any mobilization or equipment financing payment authorized?

a. Invoicing will be monthly. No mobilization or equipment financing payment will be authorized.

41. Please confirm the base term and four optional annual renewals, and whether equipment remains contractor-owned throughout and at contract completion.

What removal deadline and site-restoration requirements apply at the end of the contract?

a. The intent is to lease the equipment. Equipment will remain contractor owned. During the phase out period is when contractor equipment can be removed in coordination with the follow-on phase in period.

42. May each option year be priced separately to reflect anticipated cost increases? Please clarify how changes in applicable wage determinations would be handled.

a. Pricing should reflect what the vendor anticipates will be required to comply with the PWS for the total duration of the contract.

43. The synopsis requests pricing for all CLINs and option years, while the solicitation’s submission instructions reference CLIN 0001 for the initial period. Please confirm the complete pricing submission required.

a. Price for the base and options.

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44. Please identify any additional required submission forms, technical page limits, past-performance references, site-visit requirements, and applicable wage determinations.

a. No additional required submissions. Wage determinations will be added.

45. Would the Government consider self-contained commercial laundry trailers equipped with washers and dryers as an acceptable alternative solution, provided the proposed units meet or exceed the required appliance quantities, capacities, performance standards, and availability requirements outlined in the solicitation?

a. Refer to PWS. Appliances are to be installed within the facilities at the appropriate connection points. Appliance connections do not exist on the exterior of the facilities.

46. First and foremost, how confident is the base that install is to begin 10/24 (10/24 is a Saturday so assume it would move to Monday 10/26)?

a. Saturday and Sunday are available for the vendor to become familiarized with Fort Bliss. Replacement actions on the contract will not be expected until the start of normal business hours Monday 10/26.

47. We have had some inquiries related to this Ft. Bliss project over the past couple of months need clarification on the correct quantities per model…just something to gain clarity on as we move forward on this one.

a. Which quantities require clarification?

48. Technical Exhibit #2 had a line item – on quantities for building 11175 * Pending washers * Pending dryers.

a. 11175 is a facility that is currently offline. If building becomes online, requirements will be added as a MOD.

49. Equipment Staging Area: Will the contractor be provided with a designated staging area at Ft. Bliss for the machines being shipped from the manufacturer prior to installation?

a. Refer to PWS. Government furnished facilities/areas will not be provided.

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50. Equipment Repair Area: Will the contractor be provided with a designated area or facility where equipment can be inspected and repaired when necessary, other than the laundry rooms where the machines are installed?

a. Refer to PWS. Government furnished facilities/ areas will not be provided.

51. Removal and Disposition of Existing Equipment: Who will be responsible for uninstalling and removing the existing equipment currently located in each of the buildings identified in the PWS? Additionally, where will the existing equipment be placed or stored after it has been removed?

a. Refer to PWS. Vendor will be responsible to disconnect and dispose of pre-existing units when leased equipment has been coordinated for installation.

52. Phase-In Installation Schedule: The PWS indicates an 8-day phase-in period for the installation of approximately 2,908 new machines. Can the Government clarify whether the contractor is expected to complete the installation of all 2,908 machines within this 8-day period? If so, please provide clarification on the anticipated installation schedule and access to the buildings during the phase-in period.

a. Refer to PWS. Leased equipment will be installed in a phased approach not to exceed 6 months within the base year.

53. Will the phase in timeline be extended due to the amount of machines to be installed? 8-day phase in is impossible for a base this size.

54. Who is currently providing the service on base? How many service techs are currently assigned to this requirement?

a. The prior contract is W911SG24P0002, awarded to BIG O SERVICES AND

PRODUCTS LLC. Past vendor and staffing will not be provided. Vendors shall refer to the PWS and TEs to formulate an appropriate proposal.

55. Where will the combo units be located? If a closet, can you provide the dimensions of the space?

a. Combo units are located within open accessible spaces.

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56. Does the 24–48-hour service requirement run from the initial service request, and does it require a completed repair or replacement within that period? Does the clock include weekends and federal holidays?

a. Upon receipt of the request, repairs or replacements shall not exceed 48 hours within normal hours of operation. Refer to PWS for hours of operation.

57. Please provide the current appliance inventory by model, location, and condition, along with recent repair and replacement volumes, if available.

a. Information requested is considered irrelevant to the current PWS. Historical information is only applicable to substandard appliances in place. Newly acquired units will not reflect the same items.

58. What locations, base camps, and outlying training areas must the contractor serve, and what access or escort requirements apply to service technicians?

a. Vendor will access Fort Bliss, Dona Ana Range Camp, and McGregor Range

Camp. Vendor will contact POC to coordinate for repairs and access when required.

59. Who supplies and pays for water, electricity, gas, venting, hookups, and any site modifications? What parts or replacement-unit inventory must the contractor keep on hand?

a. Utilities are repaired and modified by alternate service providers and will not be a requirement for this PWS. Vendor must install required equipment utilizing current connections without modification. Vendor will need to ensure parts or units are available for the manufacturer they have chosen to meet PWS time requirements.

60. Should the quote separately price equipment lease, installation, routine service, repairs, relocation, and removal? Please confirm how quantities that change during performance will be billed.

a. Vendor shall price all requirements into a monthly fee per unit. Units shall only be replaced if the unit is found to be defective. Replacements due to vandalism will be handled separately.

61. May a small business prime contractor use an experienced laundry equipment company as a subcontractor for equipment supply and field service, subject to the solicitation and applicable limitations on subcontracting?

a. The vendor must provide a proposal that will meet all requirements within the

PWS. FAR 52.219-14 will apply to the resulting award. FAR 52.212-5 will be added to the solicitation.

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62. Limitations on subcontracting (Section I, pages 63 to 64; SF 1449 blocks 27a and 27b, page 1). Section I, pages 63 to 64, incorporates FAR 52.219-6, Notice of Total Small Business Set-Aside (Deviation 2026-O0038), and the solicitation does not include FAR 52.219-14, Limitations on Subcontracting. SF 1449 blocks 27a and 27b state that FAR 52.212-5 is attached; the 52.212-5 checklist is not in the posted file. Will FAR 52.219-14 apply to the resulting award? Please post the completed 52.212-5.

a. Yes, FAR 52.219-14 will apply to the resulting award. FAR 52.212-5 will be added to the solicitation.

63. The supply portion (Section B, pages 3 to 17). If FAR 52.219-14 applies: each line item in Section B prices a leased appliance and its maintenance together per month (for example, line item 0001, "Base year Top Load Washers; Including 8 days of Phase In period and maintenance according to PWS"). FAR 52.219-14 (OCT 2022), paragraph (e)(1), provides that "When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract." Will the Government treat the contractor-furnished appliances as the supply portion, so that amounts paid to a manufacturer, distributor or equipment lessor for the appliances are excluded from the 50 percent calculation?

a. Yes, the Government will treat the contractor-furnished appliances as the supply portion and will be excluded from the 50 percent calculation.

64. The solicitation form is headed “Women-Owned Small Business,” while other language states a total small-business set-aside. Which set-aside applies?

a. We do not see anywhere where it states “Women-Owned Small

Business”, please specify where it is located. This is a total small-business set-aside.

65. Must the awardee furnish and install all approximately 2,906 appliances during the eight-day phase-in, or may any existing equipment remain in use during the transition?

66. Must a subcontractor supplying the leased appliances and performing on-site services qualify as a similarly situated small business, or may a small-business prime use an other-than-small subcontractor? If the latter is permitted, what subcontracting limits apply, and how are they calculated for the lease and service portions?

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a. The vendor must provide a proposal that will meet all requirements within the PWS. FAR 52.212-5 will be added to the solicitation and FAR 52.21-14 will apply to the resulting award.