Performance Work Statement Amedment.pdf
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- Fort Bliss Washers and Dryers Lease and Services
- Solicitation number
- W911SG27QA001
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Performance Work Statement Summary
This Performance Work Statement (PWS) describes a non-personal services lease agreement for delivery, installation, maintenance, and repair of coin-free laundry appliances at Fort Bliss, Dona Ana Range Camp, and McGregor Range Camp. The vendor must manage approximately 2,906 leased units comprising 1,524 washers, 1,310 dryers, and 72 combo units across multiple facilities on Fort Bliss and its outlying training areas. The period of performance extends for one base year (24 October 2026 to 23 October 2027) plus four option years through 23 October 2031, with a potential six-month extension. The contract type is a commercial lease agreement anticipated to be awarded as a leased appliance and service lease.
The vendor must provide all equipment, materials, labor, supervision, transportation, and supplies required for performance, with the government furnishing only utilities (water, gas, electricity) and services through the DPW Service Order Desk. Key vendor responsibilities include performing quarterly preventive maintenance on all units per manufacturer recommendations, responding to repair requests within 24-48 hours of notification, maintaining manufacturer certifications for technicians, managing equipment warranties, and replacing defective or unrepairable units immediately. The vendor must submit monthly completion reports, quarterly inventories with serial numbers and locations, preventive maintenance plans, and weekly DMO logs. Performance standards include 100% compliance with repair timeframes and preventive maintenance requirements, with potential deductions of $250 per defect for non-compliance. The vendor must establish quality control and OPSEC programs, obtain required background checks and security clearances for all employees, complete mandatory training including anti-terrorism and information assurance courses, provide identification badges and uniforms, maintain non-disclosure agreements, and comply with all federal, state, and local regulations including OSHA standards and AR 190-13 physical security requirements.
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PERFORMANCE WORK STATEMENT
Washers & Dryers Services
20 August 2026 (Last Rev. 09/25/2026)
General Information
1. GENERAL: This is a non-personal service lease agreement under which the personnel rendering the services are not subject, either by the lease agreement’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.)
Government shall not exercise supervision or control over the Vendor’s employees performing the tasks herein.
Such lease agreement employees shall be accountable solely to the Vendor who, in turn shall be responsible to the U.S. Government.
1.1 Description of Services/Introduction: The Vendor shall provide skilled personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, other items and non-personal services necessary to perform delivery, installation, maintenance, and repair on leased coin-free washers and dryers at Fort Bliss, Dona Ana Range Camp, and McGregor Range Camp as defined in this PWS except for those items specified as government furnished services (GFS). The Vendor shall perform to the standards in this lease agreement.
1.2 Background: Services for this lease agreement are needed to maintain, service, repair, connect, disconnect and transport when needed, approximately 1,524 washers, 1,310 dryers, and 72 combo units for a total of 2,906 laundry appliances on Fort Bliss, its base camps and all outlying training areas (see Technical Exhibit #1 for building number). The leased laundry appliances are washers and dryers used by government personnel entitled to the use of the appliances for laundry purposes.
1.3 Objectives: The objective of this lease agreement is to deliver, install, maintain, service, repair, connect, disconnect and transport contractor-furnished leased coin-free electric and gas washer and dryer appliances listed (see Technical Exhibit #2 Inventory). Vendor shall provide the leased equipment, materials, parts, labor, transportation, and any other essentials necessary to meet the requirements of this lease agreement applicable to a government leased inventory of washers and dryers utilized by government personnel.
1.4 Scope: Vendor shall provide non-personal services. This lease agreement includes all functions, tasks and responsibilities required to maintain, service, repair, remove/replace and transport the inventory of approximately 1,524 washers, 1,310 dryers, and 72 combo units for a total of 2,906 leased laundry appliances. The Vendor shall perform reoccurring maintenance and repair activities and respond to repair requests to keep the leased inventory functioning properly. The Vendor shall receive P2 Demand Maintenance Orders from the DPW Service Order Desk (SOD) when a repair issue is reported by the tenants. The Vendor shall provide the Contracting Officer’s Representative (COR) a list of all preventive maintenance conducted, and service calls received and completed for each quarter. (Deliverable 1) The report shall be submitted not later than the 10th calendar day after the end of the month. Vendor shall be able to be reached by phone and provide answers/status to the COR on all maintenance and repair activities. Vendor shall provide 100% preventive maintenance to all installed equipment following manufacturers’ recommendations to include but not limited to; cleaning of exhaust vents and repairs of vent connections to dryers, including clamps and extensions and all needed operational parts. Vendor shall exercise reasonable care to avoid any practices that may adversely affect the environment. Vendor shall comply with all applicable laws and regulations, including but not limited to Federal Law, New Mexico and Texas State Law(s), Occupational Safety and Health Administration (OSHA) regulations, Army and installation regulations.
1.5. Period of Performance. The period of performance shall be for one (1) Base Year and 4-Option Years. The Period of Performance reads as follows:
Base Year 24 October 2026 to 23 October 2027 Option Year 1 24 October 2027 to 23 October 2028 Option Year 2 24 October 2028 to 23 October 2029 Option Year 3 24 October 2029 to 23 October 2030 Option Year 4 24 October 2030 to 23 October 2031
Fort Bliss Washers and Dryers Lease Agreement Performance Work Statement (PWS) (U)
The following will be applicable only if the contracting officer (KO) exercises the 6-month extension option (FAR 52.217-8) 6-Month Extension 24 October 2031 to 23 April 2032.
1.5.1 Phase In Period: The phase in period shall be 24 October to 31 October 2026, the first 8 days of contract performance.
1.5.2 Phase Out Period: The phase out period shall be 24 September to 23 October 2031, the last 30 days of contract performance, or 24 March to 23 April 2032, if a 6-month extension was exercised.
1.6 General Information:
1.6.1 Quality Control Plan (QCP): The Vendor shall develop, implement, and maintain a QCP program to ensure all work described in this lease agreement is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the Vendor for its internal use to ensure that it performs and delivers high-quality service. The Vendor’s QCP is the means by which the Vendor ensures all work complies with the requirements of the lease agreement. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the lease agreement.
1.6.1.1 The Vendor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Vendor shall submit their QC Plan as part of the Contractor’s proposal if QCP will be evaluated. The QCP shall be submitted within thirty (30) days of contract award. The Contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.
1.6.1.2 The Quality Control Plan shall address as a minimum:
1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the lease agreement scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Vendor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.
1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.
1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Vendor shall implement preventive corrective actions. The Vendor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.
1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both vendor and subcontractor work, including inspection and testing.
1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.
1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all lease agreement services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.
1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Vendor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment.
The Vendor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of lease agreement award to the COR or KO to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.
1.6.3 Quality Assurance (QA): The Government will evaluate the Vendor ’s performance. The Government will perform surveillance to ensure that the Vendor has performed IAW the performance standards and lease agreement quality requirements. Vendor quality requirements mean the technical requirements in the lease agreement relating to the quality of the product or service and those lease agreement clauses prescribing inspection, and other quality controls incumbent on the Vendor, to ensure the product or service conforms to the contractual requirements.
1.6.4 Recognized Holidays:
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day
1.6.5 Hours of Operation: The Vendor is responsible for conducting business between the hours of 0730 and 1630 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the vendor will not be reimbursed when the government facility is closed for the above reasons. The Vendor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed.
1.6.6 Place of Performance: The work to be performed under this lease agreement will be performed throughout Fort Bliss. See Tech Exhibit #1 for building number. Locations may change pending Troop Movement and fluctuations.
1.6.7 Type of Contract: The Government anticipates the award of a Leased Appliance and Service lease agreement. This is a Commercial Lease Agreement.
1.6.8 Access and General Protection Policy and Procedures:
1.6.8.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of lease agreement, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in vendor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only lease agreement services that have been deemed “mission essential” by the Government will continue. Lease agreement services will resume when the FPCON is reduced to Bravo or lower.
1.6.8.2 Physical Security: The Vendor shall be responsible for safeguarding all government equipment, information, and property provided for vendor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”
1.6.8.3 Escorts will be required: The Vendor and all associated subcontractor employees performing services under this lease agreement may need an escort when entering female latrines where washers and dryers are being used.
Other areas may need an escort when access to the laundry rooms is not within reach of the CQ desk.
1.6.8.4 Personnel Security Clearance Requirements: Vendor personnel performing work under this lease agreement must have the ability to pass a background check and obtain a gate pass to access Fort Bliss. Inability to provide qualified personnel will not excuse nonperformance on this PWS.
1.6.8.5 Background Checks: The Vendor shall ensure vendor employees and subcontractor employees performing services under this lease agreement have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.
Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this lease agreement if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Vendor from performance of services required under this lease agreement. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Vendor shall provide to the KO or COR with the following information on any vendor or subcontractor employee performing services under this lease agreement:
• Full birth name
• Married name (if applicable)
• SSN or local equivalent (ID card number)
• Date of birth
• Place of birth (city, country)
1.6.8.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this lease agreement, whether the check was conducted as a condition of employment or as part of the lease agreement with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Vendor employees, subcontractors, or subcontractor employees, the Vendor shall immediately notify the KO and COR of that information. The Vendor shall make notification of:
(1) Traffic violations, other than parking, will be reported to the KO or COR only if the lease agreement is for drivers for the Government.
(2) Any suspicious activity by Vendor employees, subcontractors, or subcontractor employees the Vendor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and
(3) Any actions taken against Vendor employees, subcontractors, or subcontractor employees pursuant to this requirement.
1.6.8.5.2 Remedies. In addition to other remedies available to the Government, the Vendor’s failure to comply with the requirements of this paragraph may result in requiring the Vendor to remove a vendor employee or subcontractor employees from the performance of the lease agreement.
1.6.8.6 Un-cleared Vendor Common Access Card (CAC) Credentialing and Access Procedures
1.6.8.6.1 Vendor Common Access Card (CAC) is not required.
1.6.8.6.1.1 Federal Installation/Facility Access: Vendor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this lease agreement shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of
Emergency Services, Security Office or the host nation equivalent.
1.6.8.6.1.2 Vendor Non CAC Eligible Requirements for DOD Facility and Installation Access: Vendor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National
Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this lease agreement shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.
1.6.8.7 Employment Eligibility: The Vendor shall ensure that all Vendor employees and sub-contractor employees performing services under this lease agreement in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this lease agreement. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Vendor from the I-9 Employment Eligibility Verification Forms for employment of personnel.
1.6.8.8 Post Award Conference/Lease Agreement Periodic Progress Meetings: The Vendor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the lease agreement award document. The KO, COR and the DPW management will meet as needed with the Vendor to review the Vendor’s performance. Official written minutes of meetings will be recorded by the Vendor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business days after the meeting. If the Government does not concur with any portion of the minutes recorded by the Vendor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Vendor’s responsibility for total management during the performance of this lease agreement, the administration of the Lease agreement requires maximum coordination and cooperation between the Government and the Vendor.
1.6.8.9 Contracting Officer Representative (COR): The COR will be identified in a separate letter. The COR monitors all technical aspects of the Lease agreement and assists in Lease agreement administration. The COR is authorized to perform the following functions: ensure the Vendor performs the technical requirements of the Lease agreement; perform inspections necessary in connection with Lease agreement performance; maintain written and oral communications with the Vendor concerning technical aspects of the lease agreement; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Vendor’s performance and notifies both the KO and Vendor of any deficiencies; and provide site entry of Vendor personnel. A letter of designation issued to the COR, a copy of which is sent to the Vendor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.8.10 Key Personnel: The following vendor personnel are considered key personnel by the government: The Vendor shall provide a Project Manager who shall be responsible for the performance of the work. The name of this Project Manager and Supervisor, shall act for the Vendor. When the Project Manager is absent, the Supervisor shall be designated in writing to the Contracting Officer. Project Manager and Supervisor shall have full authority to act for the Vendor on all Lease agreement matters relating to daily operation of this Lease agreement.
The Project Manager or Supervisor shall be available from 0730 to 1630 Monday through Friday except Saturdays, Sundays, and Federal Holidays.
Qualifications for all key personnel are listed below:
a. Project Manager (PM).
1) The Vendor shall provide a PM who shall be responsible for the performance of the work. The name of this person and a Supervisor who shall act for the Vendor when the Project Manager is absent shall be designated in writing to the KO within ten (10) calendar days after lease agreement award, thereafter any changes shall be provided five (5) business days prior to expected change and no less than 24 hours after unplanned changes. The PM or Supervisor shall have full authority to act for the Vendor on all lease agreement at matters relating to daily operation of this http://www.uscis.gov/e-verify http://www.uscis.gov/e-verify lease agreement.
2) The PM or Supervisor shall be available between the hours of 0730 through 1630. Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.
3) Badge. Key personnel shall wear a badge that indicates their job title.
1.6.9 Special Qualifications or Certifications: Technicians shall obtain manufacturers’ certification required to work with electrical and gas washers and dryers, commercial grade laundry appliances, including digital equipment.
Proof of certification shall be provided to include renewal of certifications.
1.6.10 Identification of Vendor Employees: Vendor employees shall identify themselves as Vendor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Vendor status is not obvious. Vendor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. The Vendor (to include Subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall comply with the Provost Marshall requirements and be worn at all times during which the employee is performing work under this lease agreement. Each Vendor (to include Subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Vendor (to include Subcontractors) shall be responsible for collection of ID Badges upon completion of the lease agreement or termination of an employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the lease agreement performance date and updated as needed to reflect Vendor and Subcontractor personnel changes.
1.6.10.1 Badging of Vendor Employees: If required by the Government, lease agreement personnel and all associated subcontractors’ employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Vendor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within 5 days of the end of their contractual duties.
1.6.10.2 Uniform: The Vendor shall provide a standard uniform for all Vendor and subcontractor employees performing services under this lease agreement and ensure they wear the uniform during appointed duty hours.
The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.
1.6.14. Non-Disclosure Requirements: Performance under this lease agreement may require the Vendor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Vendor, Vendor personnel, nor subcontractors shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Vendor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.6.14.1 Non-Disclosure Statements: The Vendor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the lease agreement. Disclosure of information by Vendor personnel or subcontractors may result in personnel removal from performance of duties under this lease agreement.
1.6.14.2 Advertisement and Social Media: The Vendor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the lease agreement period of performance without the express consent of the Government that relates to information involved with the lease agreement. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Vendor shall not cite any http://www.defenseimagery.mil/products/DODimagery/commercialuse.html) information (e.g., lease agreement information, pictures, locations, etc.) obtained through this lease agreement on any marketing tools to include its company website.
1.6.14.3 Information Assurance: At no time will the Vendor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.
1.6.15 Organizational Conflict of Interest (OCI): Vendor and subcontractor personnel performing work under this lease agreement may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Vendor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Vendor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Vendor from participation in subsequent contracted requirements which may be affected by the OCI.
1.6.16 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Vendor shall have personnel on board during the 8-day phase in period and 30-day phase out periods. During the phase in period, the Vendor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period. A full inventory of all the washers and dryers installed will be done with the vendor representative, COR and FMO representative to verify that all the laundry appliances are in good working condition.
1.6.17 General Training Requirements:
1.6.17.1 Anti-Terrorism (AT) Level I Training : The Vendor and subcontractor personnel shall complete AT Level I Training within 30 calendar days after lease agreement start date or effective date of incorporation of this requirement into the lease agreement, whichever applies, or 30 calendar days after employment of new personnel, all Vendor employees, including subcontractor employees, who are employed under the lease agreement shall complete AT Level I awareness training within 30 calendar days after lease agreement start date or effective date of incorporation of this requirement into the lease agreement, whichever applies. The vendor shall submit certificates of completion for each affected Vendor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel. For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS- US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Vendor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Vendor. Verification of the training will be provided to the COR or KO within 10 calendar days after completion of the training.
1.6.17.2 OPSEC Awareness: If the Vendor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this lease agreement. The exclusion of an employee for security reasons will not relieve the Vendor from performance of services required under this lease agreement. By way of http://jko.jten.mil/courses/atl1/launch.html example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the lease agreement will be destroyed completely when no longer needed to preclude recognition of information.
1.6.17.3 Information Assurance (IA) Training: Vendor employees, including subcontractors, requiring access to Government information systems, shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.
1.6.17.4 Information Assurance (IA)/Information Technology (IT) Training: All Vendor employees and subcontractor employees requiring access to Government information systems must complete the DoD IA awareness training before issuance of network access and annually thereafter. All employees working in IA/IT functions must comply with DoD and Army training requirements in Per DoD 8570.01, DOD 8570.01-M, and AR 25-2, within 30 days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.
1.6.17.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after lease agreement start date or effective date of incorporation of this requirement into the lease agreement, whichever applies, or 30 calendar days after employment of new personnel, all Vendor employees, including subcontractor employees, who are employed under the lease agreement and require a security clearance, shall complete TARP training within 30 calendar days after lease agreement start date or effective date of incorporation of this requirement into the lease agreement, whichever applies. The Vendor shall submit certificates of completion for each affected Vendor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Vendor will coordinate with the local Counterintelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Vendor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.
1.6.17.6 iWATCH Training: The Vendor will ensure that all Vendor employees and sub-contractor employees performing services under this lease agreement have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the lease agreement. The Vendor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Vendor and made available to the COR or KO upon request.
1.6.17.7 OPSEC Training: All Vendor employees and sub-Contractor employees performing services under this lease agreement will complete Level I OPSEC training within 30 calendar days of employment under this lease agreement. OPSEC Level I Training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N- LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Vendor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Vendor. Verification of the training will be provided to the COR or KO upon request.
PART 2
DEFINITIONS & ACRONYMS
2. Definitions and Acronyms:
2.1. Definitions: Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized http://www.lms.army.mil/
Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.
2.1.1. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.
2.1.2. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.
2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.
2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.
2.1.6. Demand Maintenance Order. Known in AR420-1 as Service Order (SO). A work authorization document used for work that is either corrective in nature (e.g., repairs, modifications, and replacements) or not generally considered to be a recurring maintenance activity. DMOs, therefore, are unscheduled and not known in advance. Examples include minor electrical, minor plumbing, appliance repair, carpentry, or locating utility lines. DMOs may be initiated by the Government, customer, or Contractor upon identification of a need requiring corrective action.
2.1.7. Key Personnel. Vendor or Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a lease agreement or contract by the Key Personnel listed in the PWS.
When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.8. Lease Agreement. A legally binding contract where a property owner lets a tenant use an asset, such as real estate or equipment, for a set period in exchange for regular rent payments.
2.1.9. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.
2.1.10. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.
2.1.11. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a vendor or Contractor has fulfilled the lease agreement or contract obligations pertaining to quality and quantity.
2.1.12. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Vendor’s or Contractor’s performance in meeting critical performance standards identified in the lease agreement or contract.
2.1.13. Quality Control (QC). Tasks performed by the Vendor or Contractor to improve the quality of the organization’s output.
2.1.14. Shall. An imperative command: has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.
2.1.15. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.
2.1.16. Vendor: A person or business that sells goods or services to another person or company.
2.1.17. Workday. The number of hours per day the Vendor provides services in accordance with the lease agreement or contract.
2.1.18. Work Week. Monday through Friday, unless specified otherwise.
2.2 Acronyms:
ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement ADA American Disabilities Act AQL Acceptable Quality Level AR Army Regulation AT Antiterrorism CDR Contract Deficiency Report CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMO Demand Maintenance Orders DOD Department of Defense FAR Federal Acquisition Regulation FMO Furnishings Management Office FPCON Force Protection Condition HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With JER Joint Ethics Regulation JTR Joint Travel Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PA Property Administrator PIPO Phase In/Phase Out PLCO Plant Clearance Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit
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PART 3
Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)
3. GOVERNMENT FURNISHED ITEMS AND SERVICES:
3.1 Services For services and repairs, the customer will contact the DPW Service Order Desk at (915) 642-5477 to request services, a Demand Maintenance Order (DMO) will be created for the washers and dryer Vendor. The DPW Service Order Desk will notify the washer and dryer Vendor every time a DMO is submitted. The Vendor shall conduct a full inventory of washers and dryers to verify the units make, model and serial number as well as any other pertinent information such as type of connection and power requirement as per Technical Exhibit #1. The inventory shall be updated and turned in quarterly, noting units and their specific building location. The Deliverable 2 shall be turned in not later than 10 days after the end of the calendar quarter. Vendor shall maintain a log of all service calls with date, work order number, time of call, and name of customer and circumstances. Any laundry appliance requiring excessive repair service or determined to be unrepairable (verified and approved by COR) shall be taken to the FMO warehouse and replaced immediately with a working one. The FMO personnel shall initiate a DA Form 3161 Change document for turn-in and remove unserviceable laundry appliance from the Commander’s hand receipt and if a laundry appliance replacement is required.
3.2 Utilities: The Government will provide all utilities (water, gas, electricity only) in the facility to be available for the Vendor’s use in performance of tasks outlined in this PWS. The Vendor shall instruct employees in utilities conservation practices. The Vendor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
3.4. Government Furnish Property: N/A
3.5 Materials: N/A
PART 4
VENDOR FURNISHED ITEMS AND SERVICES
4. VENDOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: The Vendor shall provide all laundry appliances, labor, supervision, transportation, vehicles, supplies, equipment, tools, materials, facilities, and services required to perform work under this lease agreement that are not listed under Part 3 of this PWS. Leased equipment shall be installed in a phased approach, not to exceed the first six (6) months of the base year.
4.2. Materials: The Vendor shall provide all repair parts required to complete repair requests.
4.3. Equipment: The Vendor shall provide all required laundry appliances per TE 1 along with necessary equipment for performance of this lease agreement such as but not limited to washer’s hoses, (electric and gas) dryer cords, vents, tools dollies, straps and supplies needed for installation, removal, connection/maintenance, and transportation. Upon installation of equipment, TE 2 will be updated to reflect the serial number and model number of all installed laundry appliances.
4.3.1 Required Equipment Specifications:
4.4.1 Single Dryer
a. Industry’s largest door opening 2.06 sq. ft. (1914 cm²)
b. Door is reversible for installation flexibility
c. High efficiency exhaust blower with superior airflow
d. 220 cfm (105 liters/sec)
e. 100% serviceable from the front
f. Space-saving narrow cabinet 26.875” (683 mm)
g. Moisture sensing technology
h. Upfront lint filter easy to clean and secured
i. Durable galvanized steel cylinder
j. Efficient and fast dry cycle
k. Extra-large capacity
l. Military Grade
4.5.1 Top Load Washers
a. Durable stainless steel wash tub
b. Extract speed of 710 RPM spins clothes out drier
c. Automatic Balancing Suspension provides the industry’s best out-of-balance handling, completing wash cycles without interruption
d. Curved four-vane polypropylene agitator provides 210° agitation stroke which delivers superior washability
e. Low water consumption
f. Includes fabric softener and bleach dispenser
g. Military Grade
4.6.1 Front Load Washers
a. Revolutionary balancing technology
b. Industry leading 1200 RPM spin speed exerts 440 G-force extraction
c. Extra-wide 15.5. door opening and 180º door swing
d. Rugged suspension system
e. Easy-to-read digital display
f. Durable stainless-steel tub
g. Four-compartment soap dispenser
h. Includes fabric softener and bleach dispenser
i. Stainless-steel braided fill hoses are 48” long with Garden Hose Thread (GHT). Screens included.
4.7.1 Combo Units
a. WASHER (ADA Compliant)
• Rugged suspension system
• Industry leading 1200 RPM spin speed exerts 440 G-force extraction
• Durable stainless-steel washtub
• Includes four-compartment dispenser for soap, fabric softener, and bleach
• Extra-wide 15.5. door opening and 180º door swing
• Stainless-steel braided fill hoses are 48” long with Garden Hose Thread (GHT). Screens included.
b. DRYER
• Upfront lint filter easy to clean and secured
• Industry’s largest door opening 2.06 sq. ft. (1914 cm2)
• Quiet, efficient blower system
• Military Grade
4.8. Responsibilities of the Vendor
a. The Vendor shall supply all required laundry appliances as specified in the lease agreement.
b. The Vendor shall ensure all laundry appliances are delivered and appropriately installed within each facility in TE 1 as requested.
c. The Vendor shall perform all requested repairs within 24-48 hours of receipt.
d. The Vendor shall provide a safe working environment for key consultants and all persons in his/her employ as prescribed by 29 CFR 1910 “Occupational Health and Safety”. The Vendor shall be responsible for all damages to persons and property that occur in connection with the work and service under this lease agreement, without recourse against the Government.
e. The Vendor shall exercise extreme caution to protect building finishes, private property, military property, etc., from damage during the performance of these lease agreement requirements. Vendor shall be responsible for all loss or damage or whatsoever kind and nature to all Government property, while in the performance of these lease agreement requirements, which result in whole or in part from the negligence or omissions of Vendor, any of his Subcontractors or any employee, agent or any representative of the Vendor or Subcontractor(s).
f. The Vendor shall, without additional expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work.
g. The Vendor shall also be responsible for all materials delivered and work performed until completion and acceptance of the entire work, except for any completed unit of work which may have been accepted under the lease agreement.
PART 5
SPECIFIC TASKS
5.1 General. Vendor shall provide maintain, service, repair and replace as needed for all Government leased washer and dryer units under this lease agreement.
5.1.2 Warranty Maintenance. The Vendor shall manage and maintain the leased new washer/dryer warranties IAW the manufacturer’s terms and conditions. The Vendor shall be certified by the manufacturer to perform warranty repairs on the units. No repairs will be done that will cause the warranty to be voided.
5.1.3 Preventive Maintenance. The Vendor shall perform quarterly preventive maintenance (PM) on all specified equipment (reference TE#2) in accordance with the manufacturer's recommendations for its use in a commercial setting. This service shall, at a minimum, include the following tasks:
a. Operational Testing: A full functional test of all laundry appliance cycles and settings to verify proper operation.
i. Document any repair requests that may require alternate service providers assistance to address. (i.e.
clogged dryer vent stacks, clogged main drain lines, inop outlets, or broken/leaking water valves.
b. Component Inspection and Repair: A thorough inspection of any broken, worn, or missing parts, which shall be repaired or replaced as necessary during the PM visit.
i. Marks, scratches, etc. shall be spot painted during inspection.
ii. Cracked or broken knobs shall be replaced as needed.
c. Repairs identified during a PM visit that required ordering of parts, shall be converted into a Work Order (COR approval required).
d. Electrical Systems Check: An inspection of all electrical connections, wiring, and power cords to ensure they are secure and free from damage.
e. Plumbing Systems Check: An inspection of all plumbing connections, including water inlet hoses and drain lines, to check for leaks or blockages.
f. Comprehensive Cleaning:
i. Cleaning of all internal and external filters.
ii. For dryers, complete cleaning of lint exhaust tubes and the lower compartments housing controls and heating elements.
iii. Wiping all exterior surfaces of the equipment clean.
5.1.4.1 This service shall include all labor, parts, and materials necessary to conduct the scheduled PM and to perform any repairs identified as necessary during the maintenance visit. Preventive Maintenance Plan: The Vendor shall provide Preventive Maintenance to all lease equipment annually. Preventive maintenance shall be scheduled in quarterly increments. All laundry appliances shall be in good mechanical condition and fully operational. The contractor shall provide a Preventive Maintenance Plan to the COR 30 days after award of the contract. (Deliverable #3). All laundry appliances shall be in good mechanical condition. Washers shall provide clean clothing when wet washed at a common wash agitation and manufacturers recommend temperature. Dryers shall fully dry clothing upon completion of the selected cycle.
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