Technical Exhibit B - Quality Assurance Surveillance Plan QASP 17Sep2026.pdf

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Attached to
Amendment 5 - Business Operations Support Services Fort Benning, GA
Solicitation number
W911SF26RA009
Issued by

About this file

This is a Quality Assurance Surveillance Plan (QASP) that establishes the Government's approach for monitoring contractor performance under a financial management and facilities support contract. The QASP focuses on eight performance requirement summary (PRS) items related to accounting and real property management systems.

The surveillance framework covers: (1) GFEBS work order analysis and financial reporting for Acquisition Workforce Program support, monitored monthly, quarterly, and annually through periodic and 100% inspection; (2) cProjects/GFEBS processing of DA Form 4283 actions, inspected 100% upon submission; (3) MDEP execution and budget guidance reconciliation to SAG 131 and SAG 132 accounts, reviewed annually; (4) SAG 132 sustainment funding analysis and GFEBS corrections, reviewed quarterly and annually; (5) annual GFEBS SQ00 capture and FSM comparison reporting, inspected 100% annually; (6) ePRISMS data maintenance with annual 10% validation sampling and error resolution, reviewed monthly with quarterly sampling; (7) BUILDER SMS updates and floorplan maintenance with quarterly discrepancy reporting; and (8) contractor manpower reporting, inspected annually. The Contracting Officer's Representative (COR) documents surveillance through checklists, validation records, discrepancy logs, financial review records, correction trackers, and sampling worksheets. The Government may adjust surveillance frequency and intensity based on performance trends, mission requirements, or identified risks. Deficiencies and systemic issues are escalated to the Contracting Officer, and customer complaints must be validated before documentation.

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TECHNICAL EXHIBIT B

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1. Purpose

This Quality Assurance Surveillance Plan (QASP) establishes the Government’s surveillance approach for monitoring Contractor performance under this contract. The QASP is based on the performance objectives, standards, and acceptable quality levels identified in Technical Exhibit A, Performance Requirements Summary (PRS).

2. Scope

This QASP addresses selected mission essential, critical, and high-risk requirements. The absence of any task from this QASP shall not be construed as a waiver of the Contractor’s responsibility to perform all contract requirements. The Government may surveil any aspect of contract performance at any time.

3. Responsibilities

The Contracting Officer (KO) is responsible for overall contract administration. The Contracting Officer’s Representative (COR) is responsible for technical surveillance and documentation of Contractor performance in accordance with this QASP. Other Government personnel may assist in surveillance as authorized by the KO.

4. Surveillance Methods

The Government may employ one or more of the following surveillance methods:

• 100% Inspection

• Periodic Inspection

• Random Sampling

• Customer Feedback

5. Surveillance Matrix

PRS#

PERFORMANCE

OBJECTIVE

RECOMMENDED

SURVEILLANCE

METHOD

RECOMMENDED

FREQUENCY

SURVEILLANCE

FOCUS

PRS#1 GFEBS work order analysis and recurring financial reports for AWP support

Periodic Inspection;

100% Inspection of submitted reports

Monthly, Quarterly, Annually

COR checklist;

surveillance log

PRS#2 cProjects/GFEBS Project System processing for DA Form 4283 actions

100% Inspection Monthly or upon submission of action sets

COR validation record;

discrepancy log

PRS#3 MDEP execution and Program Budget Guidance analysis and reconciliation to SAG 131 and SAG 132

100% Inspection Annually; interim review as required

COR financial review record

PRS#4 SAG132 sustainment funding analysis, annual report, and GFEBS corrections

100% Inspection;

Periodic Inspection

Quarterly progress review; annual final review

COR

memorandum;

correction tracker

PRS#5 Annual 30 September GFEBS SQ00 capture and FSM comparison report

100% Inspection Annually COR annual certification

PRS#6 ePRISMS data maintenance, annual 10% validation, PIF support, and error resolution

Periodic Inspection;

Random Sampling; 100% Inspection of annual deliverable

Monthly status review;

quarterly sample;

annual review

COR sampling worksheet; annual validation file

PRS#7 BUILDER SMS updates, floorplan maintenance, and quarterly discrepancy reporting

Periodic Inspection;

100% Inspection

Quarterly COR quarterly review checklist

PRS#8 Contractor Manpower Reporting

100% Inspection Annually Submission confirmation;

contract file copy

6. Surveillance Documentation

The COR shall document surveillance results in the official contract file. Documentation should include, at a minimum:

• Date of surveillance

• PRS item reviewed

• Surveillance method used

• Results of review

• Deficiencies identified

• Corrective action requested

• Date corrective action completed, if applicable

7. Deficiencies and Corrective Action

When performance does not meet contract standards or acceptable quality levels, the COR shall notify the Contractor and document the deficiency. Repeated, systemic, or significant deficiencies shall be referred to the KO for appropriate contractual action.

8. Customer Complaints

When customer feedback is used as a surveillance method, the COR shall validate the complaint prior to documenting deficient performance.

9. Adjustments to Surveillance

The Government may increase, decrease, or otherwise adjust surveillance frequency and intensity based on performance trends, mission requirements, or identified risk.

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