W911SD-20-R-0004_PRS_B_753_Maint_Controls.pdf

Performance Requirements Summary (PRS).

PHOENIX CONTROLS SERVICE/MAINTENANCE

Performance Objective (from PWS Section 5)

Performance Standard Acceptable Quality Level Method of Surveillance Incentive / Disincentive

The contractor shall perform yearly maintenance/service the Phoenix Controls located on 75 Supreme Air LV Lab Hoods.

Inspections are to be performed with a Government Rep./COR to determine if the service is 100 % complete or if there’s discrepancies.

Regular service/maintenance performed 3 times per year to ensure the DI Water System is operating to held standards.

100% Inspection performed by the

COR.

‐Customer feedback will be documented

May not invoice for work that is not complaint. Failure to meet requirement on three occasions may be considered a failure to successfully meet the terms of the contract and require disciplinary actions.

The contractor shall submit detailed invoices once service is completed.

The contractor shall submit detailed invoices once service is completed to the appropriate authorized individual, documenting the emergency service performed.

Contractor is expected to meet the standards of the Service requirements.

COR will review Contractor’s invoices.

Customer Feedback.

May not invoice for work that is not complaint. Failure to meet requirement on three occasions may be considered a failure to successfully meet the terms of the contract and require disciplinary actions.