W911SA-19-Q-3023_Amendment_2.docx

W911SA19Q3023

W911SA19Q3023

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

Performance Work Statement (PWS) Laundry Services Logistics Readiness Center, Fort McCoy, WI 02/13/2019 Version 2.4

Performance Work Statement (PWS) Laundry Services Logistics Readiness Center, Fort McCoy, WI

1 Introduction Laundry contract service is to launder linens, other textiles, and Organizational Clothing and Individual Equipment (OCIE) in direct support of organizational health and sanitation requirements as it relates to life, health and safety.

1.1 Mission

The Army's installation Laundry Program at Army Sustainment Command Logistics Readiness Center (LRC), Fort McCoy, Wisconsin provides pick-up and delivery at designated locations, washing, drying, and pressing services for Government-owned items.

1.2 Background

LRC Fort McCoy provides laundry services for bed linen and other textiles to support Fort McCoy’s Reserve Component institutional training, the Wisconsin Challenge Academy, and the Subsistence Supply Management Office, and for OCIE to support Army Reserve Soldiers, transient training, and exercise missions. Transient training is historically a year-round mission. Exercises are typically scheduled during the months of January through September.

1.3 Scope

The contractor shall provide all management, tools, equipment, supplies, transportation assets and labor necessary to provide laundry services for LRC Fort McCoy, Wisconsin, in accordance with all applicable federal, state and local regulations, commercial standards and the Performance Work Statement (PWS). Services will be performed at the contractor's facility and will include pick-up and delivery to four (4) locations in the cantonment area of Fort McCoy. All work to be completed will be in accordance with the standards set forth in the PWS. Historical data is provided in TE 1. While this information is the best available at present, actual workload during the period of performance will vary from both the historical and projected annual estimates shown in the Schedule.

2 General Requirements

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer (KO) and Contracting Officer’s Representative (COR) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement.

2.3.2 Contract Administration

2.3.2.1 The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions within three (3) Government Business Days (GBDs). The contractor shall assign work effort and maintain proper and accurate timekeeping records of personnel assigned to work on the requirement.

Deliverable A01 Contractual Action Request Response

2.3.2.2 The contractor shall ensure that all contractor-generated technical records, reports, files, and other documentation are made available to the KO/COR during the performance of this contract. This contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the contractor’s corporate or other off-site offices, to other Government activities or agencies, to other contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g. man-hour reporting).

2.3.3 Other Independent Contracts

The Government may award or have awarded other contracts independent of this contract. Initial contact between contractors performing other contracts and this contract will be made by the Government. The contractor shall fully cooperate with the other contractors and with Government personnel. The contractor shall not direct the performance of other support contractor personnel nor be subject to the direction of other support contractor personnel.

2.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest considerations. Contractors may change subcontractors after notification to the KO and COR and receipt of Contracting Officer approval.

2.5 Contractor Personnel

2.5.1 Project Manager

The contractor shall provide a Project Manager, who shall be responsible for the overall management, performance, and coordination of this contract. The Project Manager shall act as the central point of contact with the Government. The Project Manager shall have signature authority and the authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours, and contract negotiations. An alternative point of contact shall be designated to act in the same capacity as the Project Manager during his/her absence. Contact information to include name, office phone, cellular phone and email address of the primary as well as alternate shall be provided to the KO and COR, in writing (electronically) within two (2) GBDs after award of the contract. Should personnel be replaced in these positions the contractor shall provide the KO and COR an updated contact listing, in writing (electronically) within two (2) GBDs of appointing new personnel.

Deliverable A02 Project Manager and Alternate Contact Information

2.5.2 Service Personnel

The contractor shall provide the appropriate amount of personnel with required training, skills and experience in order to accomplish the work required under this PWS. Additionally, the contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity. Moreover, the contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform such work. The contractor shall ensure that all contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned.

2.5.2.1 The contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense (DoD) 5500.7-R, The Joint Ethics Regulation.

2.5.2.2 Employment of off-duty military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation as determined by local Staff Judge Advocate.

2.5.3 Conduct of Personnel

2.5.3.1 Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all contractor employees. The contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being, or mission of the installation and its population. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The Contracting Officer may require the contractor to remove any employee working under this contract from the installation for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. The Garrison Commander has the authority to bar individuals from the installation. The removal from a job site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel and qualified personnel to satisfactorily perform the services as required by this work statement.

2.5.3.2 While on a DoD installation contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will contractor employees or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values. The contractor shall provide employees with appropriate dress code information.

2.5.3.3 Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel. This may be accomplished by wearing distinctive clothing bearing the name of the company, or by wearing contractor furnished identification badges that display the employee’s name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit. Contractor employees shall not act, advertise, or willfully appear to be Government employees, agents, or representatives. Upon termination of this contract or the employment of any individual, the contractor shall destroy the affected individual’s badge(s), if applicable.

2.5.3.4 Contractor employees having duties on a DoD installation shall not loiter in any work or patron area. Contractor employees shall depart the facility upon completion of their assigned duties on the installation.

2.6 Location and Hours of Work

2.6.1 Place of Performance

The laundering services to be performed under this contract will be performed at the contractor’s facility. Current pick-up and return delivery locations for linen and other textiles are the Wisconsin Challenge Academy, 622 East 12th Avenue, the SSG Todd R. Cornell NCO Academy, 1361 South 10th Avenue, and the Subsistence Supply Management Office, 490 East K Street, Fort McCoy WI. Current pick-up and return delivery location for OCIE items is the Central Issue Facility (CIF), 780 East 14th Avenue, Fort McCoy WI.

2.6.2 Federal Government Holidays:

2.6.3 Hours of Operation

The contractor is responsible for the pick-up and the return delivery of items to be laundered in accordance with the schedule established elsewhere in this PWS. The contractor shall pick-up laundry for processing and return cleaned laundry on the next GBD when a pick-up/delivery day falls on the day of observation of a federal holiday.

3 Performance Requirements

3.1 The contractor shall furnish labor, vehicle(s), equipment and material necessary to pick-up, account for, process at the contractor’s laundry facility, and return all articles received for laundering. Commercial practice of general packaging and preservation of laundry items are acceptable in bundling, wrapping and/or otherwise covering finished garments and fabrics to ensure that articles are protected from the elements from the time they are finished in the contractor’s facility until they are delivered to the Government. Wrapping material, if used, shall be either paper or plastic of sufficient strength and quality to preclude bursting or ripping. Twine, if used for tying, shall be of sufficient strength to permit carrying during the delivery operation.

3.1.1 Pick-up of Government-owned linen and other textiles.

The contractor is responsible for the pick-up of items to be laundered in accordance with the schedule established below. Flat sheets, blankets, and mattress pads are single bed size; pillowcases are standard pillow size. Challenge Academy sleeping bags are Extreme Cold Weather, NSN 8465-01-033-8057, with an inner panel filled with polyester batting and an outer panel filled with feathers/down. Hot pads are safety items used by dining facility personnel. The COR will provide notification to the contractor if no pick-up is required or to schedule additional pick-ups due to mission requirements. All linen shall be picked up and returned palletized on Government-owned pallet stackers or uni-packs. Soiled linen and other textiles shall be counted at the pick-up location and the count shall be recorded on a Laundry Ticket (supplied by the Government) prior to the loading of the laundry onto the contractor’s vehicle. Government personnel at each location and the contractor shall verify the counts and countersign the Laundry Ticket to indicate agreement with those counts at time of pick-up. A copy of each signed Laundry Ticket will be furnished to the contractor and a copy will be maintained by the Government personnel.

Performance Standard STD: All items will be picked up on time on scheduled date.

AQL: 10% each calendar month

3.1.1.1 Wisconsin Challenge Academy

Pick-up shall be every Thursday between 9:00 AM -12:00 noon but may be more frequently due to mission requirements. The COR will notify the contractor of quantities to be picked up (or if no pick-up is required) no later than one (1) GBD prior to the required pick-up date. The Wisconsin Challenge Academy currently holds two classes per year beginning in mid-January and mid-July. Cadets graduate from the Academy in June and December.

3.1.1.2 NCO Academy

Pick-up shall be once every four weeks on Friday between 8:30 AM – 1:00 PM but may be more frequently due to mission requirements. The COR will notify the contractor of quantities to be picked up no later than two (2) GBDs prior to the required pick-up date. There are currently two three-week courses scheduled concurrently eight (8) times throughout a Government fiscal year. Beginning in October 2018 there is a one week course scheduled 25 times throughout a Government fiscal year. There is an average of 200 - 250 students each month. Course schedules for FY19 and FY20 are provided in TE 2.

3.1.1.3 Subsistence Supply Management Office

Pick-up shall be every other Thursday between 9:00 AM -12:00 noon but may be more frequently due to mission requirements. The COR will notify the contractor of quantities to be picked up (or if no pick-up is required) no later than one (1) GBD prior to the required pick-up date.

3.1.2 Laundering of linen and other textiles.

Operating procedures and required supervisory control measures shall be effective to meet the laundry processing procedures identified on the item care labels and in accordance with commercial industry laundry standards. The contractor shall launder all items to remove soil, spots, water-soluble stains and be free of lint and objectionable odors, such as cleaning chemicals, mold, mildew, body bacteria, and other unclean elements, and to thoroughly dry all laundered items. White fabrics shall be free of yellow or gray tints or other unsightly appearance. No trace of washroom supplies shall be left in fabrics. Tablecloths, sheets, and pillowcases shall be processed to ensure surfaces are smooth and free of wrinkles. A list of tablecloth sizes is provided at TE 3.

Performance Standards

a. STD: Tablecloths, sheets, and pillowcases shall be clean (free of soil, spots, water-soluble stains), odor and lint free, completely dry, smooth and free from wrinkles.

AQL: 1% each calendar month

b. STD: Hot pads, mattress pads, blankets, and sleeping bags shall be clean (free of soil, spots, water-soluble stains), odor and lint free, and completely dry.

AQL: 1% each calendar month

3.1.3 Delivery of cleaned linen and other textiles

The contractor is responsible for the return of laundered items in accordance with the schedule established below. All finished linen shall be folded and bundled (10 sheets, 10 pillowcases, 5 mattress pads, 5 blankets). If the quantity to be delivered does not make all full bundles the non-full (partial) bundle shall be identified and labeled with the item count. Clean laundry shall be counted and the count shall be entered on the Laundry Ticket. Government personnel and the contractor shall verify the counts and countersign the Laundry Ticket to indicate agreement with those counts at time of delivery. A copy of each signed Laundry Ticket will be furnished to the contractor and one maintained by the Government. The contractor shall provide a copy of the signed Laundry Ticket to the COR, in hard copy or by email, no later than close of business (COB) on the day of delivery.

Performance Standards

a. STD: Copy of each Laundry Ticket shall be provided to the COR no later than COB on the day of return delivery.

AQL: 25% each calendar month

b. STD: All items turned in for laundry will be completed and returned to the pick-up point no later than the scheduled time on the scheduled date.

AQL: 10% each calendar month

Deliverables A03 Wisconsin Challenge Academy Laundry Ticket A04 NCO Academy Laundry Ticket A05 Subsistence Supply Management Office Laundry Ticket

3.1.3.1 Wisconsin Challenge Academy Return Delivery

Items that were picked up as soiled shall be returned no later than three (3) GBDs after pick-up. Routine return delivery shall be between 9:00 AM -12:00 noon on the next Tuesday following the pick-up.

3.1.3.2 NCO Academy Return Delivery

Items that were picked up as soiled shall be returned no later than five (5) GBDs after pick-up. Routine return delivery shall be between 8:00 AM - 3:00 PM on the next Friday following the pick-up.

3.1.3.3 Subsistence Supply Management Office Return Delivery

Items that were picked up as soiled shall be returned no later than three (3) GBDs after pick-up. Routine return delivery shall be between 9:00 AM -12:00 noon on the next Tuesday following the pick-up.

3.1.4 Pick-up of OCIE at CIF

Pick-up shall be between 8:00 AM – 1:00 PM on the second Wednesday of every calendar month. There are five components of a modular sleeping bag system: 1) patrol bag; 2) intermediate cold weather bag; 3) stuff sack, small; 4) stuff sack, large; and 5) bivy cover. The COR will provide notification to the contractor if no pick-up is required or to schedule additional pick-ups due to mission requirements. The COR will notify the contractor of quantities to be picked up (or if no pick-up is required) no later than one (1) GBD prior to the required pick-up date. All items shall be picked up and returned in Government-owned uni-packs. Soiled OCIE shall be counted at the CIF and the count shall be recorded on a Laundry Ticket (supplied by the Government) prior to the loading of the laundry onto the contractor’s vehicle. CIF personnel, on behalf of the Government, and the contractor shall verify the counts and countersign the Laundry Ticket to indicate agreement with those counts at time of pick-up. A copy of each signed Laundry Ticket shall be furnished to the contractor and a copy shall be maintained by the CIF personnel. The contractor shall provide a copy of the signed CIF Laundry Ticket to the COR, in hard copy or by email, no later than COB on the day of pick-up.

Performance Standard

a. STD: All items will be picked up on time on scheduled date.

AQL: 10% each calendar month

b. STD: Copy of each Laundry Ticket shall be provided to the COR no later than COB on the day of pick-up.

AQL: 0% each calendar month

Deliverable A06 Central Issue Facility Laundry Ticket

3.1.5 Laundering of OCIE

Operating procedures and required supervisory control measures shall be effective to meet the laundry processing procedures identified on the item care labels and in accordance with commercial industry laundry standards. The contractor shall launder all items to remove soil, spots, water-soluble stains and be free of lint and objectionable odors, such as cleaning chemicals, mold, mildew, body bacteria, and other unclean elements, and to thoroughly dry all laundered items. No trace of washroom supplies shall be left in fabrics. Tumbled work shall be completely dry and soft.

Performance Standard STD: Modular sleeping bag system components shall be clean (free of soil, spots, water-soluble stains), lint and objectionable odor free, completely dry and soft.

AQL: 1% each calendar month

3.1.6 Delivery of cleaned OCIE at CIF

The contractor is responsible for the return of laundered items no later than five (5) GBDs after pick-up. Routine return delivery shall be between 8:00 AM – 1:00 PM on the next Wednesday after pick-up. Clean OCIE shall be counted and the count shall be entered on the Laundry Ticket. CIF personnel, on behalf of the Government, and the contractor shall verify the counts and countersign the Laundry Ticket to indicate agreement with those counts at time of delivery. A copy of each signed Laundry Ticket will be furnished to the contractor and one maintained by the CIF personnel. The contractor shall provide a copy of the signed Laundry Ticket to the COR, in hard copy or by email, no later than COB on the day of delivery.

Performance Standards

a. STD: Copy of each CIF Laundry Delivery Ticket shall be provided to the COR no later than COB on the day of delivery.

AQL: 0% each calendar month

b. STD: All items turned in for laundry will be completed and returned to the pick-up point no later than the scheduled time on the scheduled date.

AQL: 10% each return delivery

Deliverable A07 Central Issue Facility Laundry Ticket

3.2 Re-performance and credits

In the event laundering services do not conform to this contract, re-performance of the services will apply at no additional cost to the Government. Any items found to have been unsatisfactorily laundered as determined by the COR shall be re-laundered. The item(s) shall be picked up, re-laundered, and returned to the same location where were picked up. The COR will notify the contractor of such items when identified. The contractor shall be responsible for all shortages between the quantities recorded on a laundry ticket during pick-up and the quantities actually returned. Shortages will be treated as lost items. The contractor shall credit the Government on the monthly invoice for all items lost, damaged, or destroyed while in the custody of the contractor. Liability shall be limited to a monetary amount equal to the most recent Federal Logistics (FEDLOG) database price.

Performance Standards

a. STD: Pick-up of items for re-performance shall be within two (2) GBDs after COR notification.

AQL: 0% each calendar month

b. STD: Return of items for re-performance shall be within two (2) GBDs after pick-up.

AQL: 0% each calendar month

3.3 Delivery Record

The contractor shall provide to the COR a delivery record, in hard copy or by email, for each delivery no later than COB on the day of delivery. The delivery record shall include the name and address of the contractor, delivery date, contract number, task order number, contract line item number; description, quantity, unit of measure, unit price and extended price of the items delivered.

Performance Standard

a. STD: Copy of each delivery record shall be provided to the COR no later than COB on day of return delivery.

AQL: 25% each calendar month

b. STD: Delivery record shall include all required data.

AQL: 25% each calendar month

Deliverable A08 Delivery Record

3.4. Monthly Invoice

The contractor shall provide to the COR a draft invoice no later than five (5) calendar days after the last day of each calendar month for comparison to the delivery records for the month. The COR will provide email notification to the contractor of discrepancies or notification to enter a correct invoice into Wide Area Workflow (WAWF).

Deliverable A09 Draft Invoice

4 Special Requirements

4.1 Security

4.1.1 Access and General Protection/Security Policy and Procedures The contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. The contractor and all associated subcontractors’ employees shall also comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the Installation Random Antiterrorism Program.

Deliverable A10 Information for Background Checks

4.1.2 Anti-Terrorism (AT) Level 1 Training

All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Classroom AT Level 1 Training can also be coordinated with the Fort McCoy Installation ATO at (608) 388-4719. This is an annual requirement. Submit training rosters to the COR and Contracting Office. COR will give a copy to the ATO.

Deliverable A11 Anti-Terrorism (AT) Level 1 Training Record

4.1.3 iWATCH Training The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract performance start date and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 60 calendar days after contract award. This is an annual requirement. Submit training rosters to the COR and Contracting Office. COR will give a copy to the ATO.

Deliverable A12 iWATCH Training Record

4.1.4 As directed by the KO / COR, the contractor will remove, at no additional cost to the Government, any employee who endangers operational or national security. The contractor is reminded that the Government has the right to exclude individuals from its facilities. If this action results in any employee being unable to perform his/her duties, the contractor shall replace him/her at no additional cost to the Government.

4.1.5 Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. Additionally, the Fort McCoy Public Affairs Office (PAO) is the only official spokesperson for the installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

4.2 Safety

The contractor shall conform to all safety rules and regulations applicable which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur on Government property in association with performance of services required in this contract shall be reported in writing to the COR on the day of the accident or not later than the next working day if the accident occurred during other than normal working hours. Any accident involving personal injury resulting in possible hospitalization or lost time from work or death shall be reported within one work day to the COR who may relay the report to the safety officer. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.

Deliverable A13 Accident Report

4.3 Contractor Manpower Reporting

4.3.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://armycmra.dmdc.osd.mil

Deliverable A14 Contractor Manpower Report

4.3.2 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the Contractor Manpower Reporting website. The current address is: dod.ecmra-army-support-desk@mail.mil

4.4 Environmental Requirements

The contractor shall be knowledgeable of, and comply with, all applicable local, installation, federal and state environmental laws and regulations.

4.5 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.5.1 Quality Control

Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services to the Government (see FAR 52.212-4(a), Inspection/Acceptance). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the contractor only tenders for acceptance those services that conform to the requirements of this contract and to identify, prevent, and ensure non-recurrence of non-conforming services.

4.5.2 Quality Assurance

The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any services that have been tendered for acceptance. When the KO or COR brings concerns to the Contractor, the Contractor shall respond in the format, and within the response time, required by the KO or COR. Acceptable Quality Levels (AQLs) are the worst tolerable performance that is still considered acceptable. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the performance standards in the PWS the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly. The Government may also issue a Corrective Action Request (CAR) or Contract Discrepancy Report (CDR) in which the contractor will be required to address the root cause of the noncompliance; corrective action taken or planned to eliminate the cause(s) and prevent recurrence of the noncompliance, to include addressing people, process, and/or tools as indicated; actions taken to correct the specific noncompliance; determination of whether other processes are affected by the identified root cause(s); determination of whether other services are affected by the identified root cause(s), including services already delivered to the customer; action taken to correct the weakness which allowed deficient services to be provided to the government for acceptance, and the date the corrective action(s) will be complete. The Government may also reduce the payment to the contractor to reflect the value of the services performed, or may perform the services and charge the Contractor for any related cost incurred, or may terminate this contract for default.

4.5.3 Nonconforming Services

When a contractor’s performance does not meet contract requirements and/or approved work schedules and/or timeframes for PRS and non-PRS tasks it is considered a nonconformance. Nonconformance shall be classified in one of three categories: level I (Minor), level II (Major) or level III (Critical). The Government may re-inspect work designated for re-performance, and the contractor may be held liable for any damages sustained by the Government including, for example, the costs associated with re-inspection. Non-conforming services shall be re-performed within a specified time frame at no increase in contract price.

4.5.3.1 Level I (Minor) nonconformance

Level I (minor) nonconformance is defined as a nonconformance that is not likely to materially reduce the usability of the services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the services. Minor nonconformances shall result in the issuance of a verbal CAR from the COR to the contractor. If minor nonconformances are recurring or re-performance is not completed in full and within the specified time a Level II nonconformance may be issued to the contractor.

4.5.3.2 Level II (Major) nonconformance

Level II (Major) non-conformance is defined as a nonconformance, other than critical, that is likely to result in failure of the services, or to materially reduce the usability of the services for their intended purpose. Recurring minor nonconformances, or a non-responsive contractor, indicating a trend or failure of the contractor’s quality control can also be classified as a major non-conformance. Major nonconformances shall result in the issuance of a written CAR from the COR to the contractor. If major nonconformances are recurring or re-performance is not completed in full and within the specified time a Level III nonconformance may be issued to the contractor.

4.5.3.3 Level III (Critical) nonconformance

Level III (Critical) nonconformance is defined as a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II CARs; or is for a non-responsive contractor to a level II CAR. Critical nonconformances shall result in the issuance of a written CAR to the contractor. If critical nonconformances are recurring or re-performance is not completed in full and within the specified time a CDR may be issued to the contractor.

4.5.3.4 The COR will notify the contractor of nonconforming inspection results within five (5) GBDs. The contractor shall acknowledge receipt of the inspection results via email or letter to the COR within two (2) GBDs of notification.

Deliverable A15 Acknowledgement of Nonconforming Inspection Results

5 Related Documents The following Documents are related to this project

5.1 Attachment 1: AT OPSEC

5.2 Attachment 2: SUS Trifold

5.3 Attachment 3: TE 1 Historical Item Usage

5.4 Attachment 4: TE 3 Tablecloth Sizes

5.5 Attachment 5: TE 2 NCOA Course Schedules

SUPPLEMENTAL INFORMATION

1) In accordance with FAR 52.232-18; Availability of Fund: FY19 funds are not presently available for this solicitation and resultant contract.

2) Non-Personal Service to provide all labor, transportation, equipment, materials, supervision and other items or services necessary to perform Laundry Services at Fort McCoy, WI; in accordance with the Performance Work Statement and the term and conditions of the solicitation and resultant contract. The period of performance is 1 April 2019 through 31 March 2020 with four (4) option years and a six (6) month option to extend services.

3) Places of Performance

Wisconsin Challenge Academy 622 East 12th Avenue Fort McCoy, WI 54656

NCO Academy 1361 South 10th Avenue Fort McCoy, WI 54656

Central Issue Facility (CIF) 780 East 14th Avenue Fort McCoy, WI 54656

AND

Subsistence Supply Management Office (SSMO) 490 East K Street Fort McCoy, WI 54656

4) ALL DISCOURSE CONCERNING THIS SOLICITATION AND ITS REQUIREMENT SHALL BE DIRECTED TO THE FORT MCCOY CONTRACTING OFFICE. ANY REMARKS, EXPLANATIONS, OR ANSWERS PROVIDED BY ANY OTHER GOVERNMENT REPRESENTATIVE SHALL NOT CHANGE OR QUALIFY ANY OF THE TERMS OR CONDITIONS OF THE SOLICITATION. THE SOLICITATION SHALL ONLY BE CHANGED BY A WRITTEN AMENDMENT ISSUED BY THE FORT MCCOY CONTRACTING OFFICE.

5) ABILITYONE DESIGNATED ITEMS: In accordance with 52.208-9, contractors are referred to the web site of the Committee for Purchase from People Who Are Blind or Severely Disabled, the independent federal agency that administers the AbilityOne (formerly Javits-Wagner-O'Day or JWOD) Program for the lists of designated products and services http://abilityone.org/work_with_us/procurement.html.

6) This will be a firm fixed price (FFP), Indefinite Delivery/Indefinite Quantity (IDIQ) type contract. That Government reserves the right to order the maximum quantities and is obligated to order only the minimum quantities. It is the unilateral right of the Government to exercise the option year(s) of this contract.

7) The guaranteed minimum is as follows:

There is no guaranteed minimum for the option periods of performance. The maximums for this contract are specified in the CLIN Structure.

The first task order requirement is estimated to start 1 April 2019.

The government will award one (1) contract as a result of this solicitation.

In accordance with FAR clause 52.216-22, "Indefinite Quantity", the quantities specified in the price schedule are estimates only and are not purchased by this contract.

8) The Government will evaluate quotes on the basis of total aggregate price of all items within an area of performance under a given schedule.

Award will be to the responsible vendor, conforming to the solicitation, for the services and/or combinations of services which will be most advantageous to the Government. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint.

9) In accordance with DFAR Clause 252.216-7006, “Ordering,”:

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the contract schedule. Such orders may be issued prior to the expiration of the contract.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) (1) If issued electronically, the order is considered “issued” when a copy has been posted to the Electronic Document Access system, and notice has been sent to the Contractor.

(2) If mailed or transmitted by facsimile, a delivery order or task order is considered “issued” when the Government deposits the order in the mail or transmits by facsimile. Mailing includes transmittal by U.S. mail or private delivery services.

(3) Orders may be issued orally only if authorized in the schedule.

10) This requirement is eligible for payment through the GFEBS Supplier Self-Services (SUS) Program. Information on this program can be found in Attachment 2 “SUS Trifold.” Please indicate if you will participate in this program, if your company receives award.

Yes___________ No ___________

11) This procurement is Set Aside as Unrestricted under the NAICS Code 812320 with a size standard of $5.5 Million.

12) Quotes will only be submitted by email to Jana Knapp, EMAIL: jana.l.knapp.civ@mail.mil

13) Quotes are due to the Government on or before the time listed above in CENTRAL TIME.

14) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers.

15) Written questions must be furnished to the Government no later 25 February 2019 @ 2:00pm. (CST); in order to ensure a timely response is provided by the solicitation closing date. All questions are to be submitted in writing at the time indicated in the solicitation or they may not be addressed before solicitation closing date; therefore, offerors are advised to submit questions as soon as possible. Please provide your company name, telephone, point of contact, e-mail address, and solicitation number on all questions. The Government will respond to questions via the issuance of an amendment which incorporates the question and the Government’s response.

16) Contract Administrator: TBD at time of award.

If you have questions pertaining to this contract after contract award (i.e. questions regarding delivery, invoice procedures, etc.), please request assistance from the Contract Administrator. Be sure to include the contract number in your request for assistance. Requesting contract administration assistance from any other individual could result in a delayed response.

17) Contracting Officer: TBD at time of award.

18) Contracting Officer’s Representative (COR): To Be Determined at the time of Award.

19) Postaward Conference: In the event the Contracting Officer decides to conduct a Postaward Conference in accordance with DFARS 242.5, the successful offeror will be notified and will be required to attend. The Contracting Officer’s notification will include specific details regarding the date, time, and location of the conference, any need for attendance by subcontractors, and information regarding the items to be discussed.

20) DUNS NUMBER ______________________________.

21) TAXPAYER ID #______________________________.

22) SYSTEM for AWARD MANAGEMENT (SAM) REGISTRATION: An Active SAM Registration is required of all Department of Defense contractors. SAM registration enables electronic funds transfer of contract payments. If your company is not already actively registered, please register in the SAM database at www.sam.gov. If your company is currently registered and close to expiring, begin/complete the process for SAM registration renewal.

1. A DUNS number is required for SAM registration. If your company does not have a DUNS #, obtain one by calling 800-333-0505.

1. Whether your company is a current or new registrant in the SAM database, your registration must indicate that you are a provider of NAICS 812320, or a NAICS of similar business size, under the Goods – Services section of the registration to be eligible to receive a contract for this solicitation.

1. If the prospective awardee for this request for quotes is not actively registered in the SAM database by close of solicitation, including NAICS 812320, or a NAICS of similar business size, under the Goods – Services section, depending on mission requirements, the government reserves the right to proceed to award to the next otherwise successful actively registered offeror.

23) In accordance with FAR 52.223-2, Affirmative Procurement of Bio-based Products under Services and Construction Contracts, contractors are required to submit annual bio-based reports to the reporting module in the System for Award Management (SAM) at https://www.sam.gov.

24) OFFEROR REPRESENTATIONS AND CERTIFICATIONS REQUIREMENT: Prospective contractors who have not completed electronic annual representations and certifications at http://www.sam.gov/ in conjunction with required registration in the SYSTEM for AWARD MANAGEMENT (SAM) database, shall complete and submit FAR 52.212-3 Alternative 1 Offeror Representations and Certifications - Commercial Items and DFARS Representations and Certifications in SAM to be eligible to receive an award for this solicitation.

25) If an offer is based on a teaming/partnering relationship or a joint venture, the offeror shall provide, with the proposal, all required solicitation information for all parties including a copy of the teaming/partnering or joint venture agreement. The agreement shall include information, which identifies the responsibilities for each entity under this contract. The agreement shall demonstrate the relationship between firms and identify contractual relationships and authorities to bind each entity of the teaming/partnering or joint venture relationship.

26) The “Equal Employment Opportunity Is The Law” notice (poster) referenced in FAR Clause 52.222-26(b)(3), Equal Opportunity, is located at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

27) In accordance with FAR Clause 52.222-41(g), the contractor must notify each service employee working on this contract of the minimum wage and fringe benefits required to be paid pursuant to this contract, or shall post a copy of the wage determination and Department of Labor Form WH-1313 in a prominent place at the worksite. The applicable wage determination is incorporated into the contract. The WH-1313 poster is located at http://www.dol.gov/whd/regs/compliance/posters/sca.htm.

28) INFORMATION FOR EVALUATION

This section supplements clause 52.212-1 and 52.212-2 which is included elsewhere in this request for quotes. The Government intends to evaluate offer and award a contract without discussions. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest and waive informalities and minor irregularities in offers received.

This solicitation shall be evaluated by awarding to the quote that is technically acceptable and the lowest price.

TECHNICAL FACTOR:

Evaluation –Each item in Technical Requirements Table will receive one of the adjectival ratings defined below. Any criterion that receives “U” rating will result in an overall unacceptable rating for the factor and are not eligible for award.

The offeror has no active or inactive exclusions listed in their Entity Record on the System for Award Management (SAM).

In accordance with FAR 42.15, the offeror does not have any relevant Past Performance rated at “Marginal” or “Unsatisfactory”.

The agreed upon items and quantities will be multiplied times their respective unit prices found in the RFQ.

As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding six (6) months of the offeror's final option period price to the offeror's total price. Offerors are required only to price the base and option periods. Offerors shall not submit a price for the potential six month extension of services period. The Government may choose to exercise the Extension of Services at the end of any performance period (base or option periods), utilizing the rates of that performance of period.

As part of its proposal, the offeror must provide the estimated total cost (if any) incurred to comply with the enterprise Contractor Manpower Reporting Application (eCMRA) requirement. Offeror will determine to price or not separately price the CMRA requirement. CMR CLIN(s) is the CLIN(s) under which the Contractor shall bill for all costs associated with the CMRA requirement.

Evaluation – Price will not be assigned an adjectival…