W911SA-16-T-0054_Attachment_2_PRS.docx
DOCX document 25 KB Posted
- Attached to
- YR Bloomington, MN 5-8 May 2016 Federal contract opportunity
- Solicitation number
- W911SA-16-T-0054
About this file
Attachment 2 PRS
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| W911SA-16-T-0054_Attachment_4_CERTIFICATE_OF_CONFORMANCE.docx | DOCX document | |
| W911SA-16-T-0054_Attachment_1_Deliverables.docx | DOCX document | |
| W911SA-16-T-0054_Attachment_3_AT-OPSEC.pdf | ||
| W911SA-16-T-0054_solicitation.docx | DOCX document |
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Performance Requirements Summary (PRS) The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance thresholds provided below describe the minimum acceptable levels of service required for each requirement.
| PRS # |
| Performance Objective |
| Performance Standard |
| AQL |
| Workload Indicator(s)/Lot size |
| Method of Surveillance |
| Consequence |
| 1. |
| 5.1.1 Provide Lodging for Staff and Attendees |
| Lodging for an estimated 555 rooms for 1160 night stays |
| 100% room availability. No customer complaints |
| # Customer complaints received |
| Customer Feedback |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 2. |
| 5.1.2 Meeting Space |
| a. Each meeting room setup with specified number of chairs and tables |
b. Pens and Pads set for each attendee
c. Water stations in all meeting rooms. Refreshed when necessary
| 100% of meeting room availability with accommodations |
| Number of meeting rooms and all required accommodations |
| 100% inspection each day |
| Negative comments on Hotel Survey |
Results of this performance objective will be documented for reporting contractor past performance
| 3. |
| 5.1.3 Audio Visual |
| a. Provide All required A/V for each room each day |
100% of all required A/V equipment
| All required A/V equipment in each room |
| 100% inspection |
| Negative comments on Hotel Survey |
Results of this performance objective will be documented for reporting contractor past performance
| 4. |
| 5.1.4 Food and Beverage |
| a. Provide 4 meals, Saturday Breakfast, Lunch, Dinner and Sunday Breakfast for up to 750attendees and Staff. Portions as to not run out before everyone is fed. |
| 100% meals served to requirements |
| All meals served as required |
| 100% inspection |
| Negative comments on Hotel Survey |
Results of this performance objective will be documented for reporting contractor past performance
| 5. |
| 5.1.5 Additional Support Items |
| a. provide 6 table and 8 chairs in lobby area for registration. |
b. provide A/V person to be available to assist during event times
c. provide info board
d. provide internet for operations room
e. provide 50 tables with 2 chairs each and table cloths for our community partners
f. Provide package handling for all shipped packages
g. Provide bulk copying for up to 1000 copies
h. provide 25 easel stands for signage.
i. provide info board.
| 100% of Additional Support Items |
| All required support items |
| 100% Inspection |
| Negative comments on Hotel Survey |
Results of this performance objective will be documented for reporting contractor past performance
| 6. |
| 5.1.6 Parking or Transportation |
| a. Provide 40 parking vouchers p/day for Staff Fri-Sun |
| 100% of parking spaces (up to 40) available upon request |
| Customer complaints received |
| Customer Feedback |
| Negative comments on Hotel Survey |
Results of this performance objective will be documented for reporting contractor past performance
| 7. |
| 5.1.7 Shuttle Service |
| a. Provide shuttle service for up to 700 attendees and staff, beginning Thursday through Sun. |
1. No more than 1 hour wait at airport.
2. No more than 2 additional stops for other passengers.
| # Customer complaints received |
| Customer Feedback |
| Negative comments on Hotel Survey |
Results of this performance objective will be documented for reporting contractor past performance
| 8. |
| 5.2 Child and Youth Activities |
| Child and youth service activities must be provided to support up to 7 children from the age of new-born to 18 months; up to 7 children from the age of 19-36 months; up to 30 children between the ages 3-5; up to 30 children between the ages of 6-12, and up to 25 children between the ages of 13-17 (up to 100 total). |
| 100% of staff meet specified requirements for each age ratio |
| All required Staff |
| 100% Inspection |
Each day Negative comments on Hotel Survey.
Results of this performance objective will be documented for reporting contractor past performance.
| 9. |
| 5.2.1.1 Child and Youth Activity Providers |
| The contractor shall provide proof, no later than 2 days prior to the start of the contract, that staff meets the minimum qualifications. |
| 100% of primary staff and local hirees |
| All required staff |
| 100% Inspection |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 10. |
| 5.2.2 Health and Safety |
| All children in care shall have a registration form on file with the contractor that includes parents’/legal guardian emergency contact information and child’s allergies or other serious medical conditions. |
| Child and Youth accounted for continuously |
| 100% accountability |
| Daily Inspection / customer feedback |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 11. |
| 5.2.3 Licensing and Insurance Compliance |
| The contractor shall be licensed, bonded or certified, Nationally Accredited and have the appropriate number of certified personnel available for the event. |
| All specified documents must be available for inspection |
| Contractor primary staff must ensure LOSS – Line of Sight of local hired staff . Staff must where identifiable shirts. |
| 100% Inspection |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 12. |
| 5.2.4 Supplies |
| The contractor shall provide all personnel, equipment, supplies, and materials necessary to furnish full-time quality childcare. |
| All required personnel, supplies and materials |
| Customer Complaints |
| Customer Feedback |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 13. |
| 5.2.5 Security |
a. Local, State, and Federal Background Investigation Requirements Childcare contractor must provide all necessary certifications for each employee.
b. Contractor shall ensure staff will be available Friday and Saturday for pre-registration, (photos, parental release for pictures, activities etc., forms to include documenting medical conditions, dietary restrictions, special needs, parental contact information, etc).
c. Contractor shall implement a sign-in/sign-out procedure. Each child shall be signed in/signed-out of childcare rooms by the child’s parent or legal guardian.
| Meet all requirements |
| Maintain 100% accountability |
| 100% Inspection |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 14. |
| 5.2.6 Reports and Documentation |
| a. Customer surveys on the childcare services rendered shall be distributed by the contractor and collected by COR. The surveys will be completed by the parent/guardian of the child enrolled in childcare under this agreement. b. The last question on the survey will ask the parent or guardian to address any MAJOR issues/concerns with the childcare that the COR should be aware of, if any. |
| Collect at least 85% of surveys from each age group |
| # Customer Complaints Received |
| Customer Feedback |
| Negative comments on Hotel Survey. |
Results of this performance objective will be documented for reporting contractor past performance.
| 15. |
| PWS Para 5.3 Report ALL Contractor manpower required for performance of this contract |
| Reported NLT the 31st of October each year. Reporting period shall be the Period of Performance, not to exceed 12 months, ending September 30 of each government fiscal year. for Yellow Ribbon via secure data collection site. |
| Reported 100% of the time |
| Annual completed CMR |
| 100% inspection |
| 1% reduction in payment (RIP) of contract cost within CMR contract year |
Note: Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.
PRS Description of contents:
a. PRS #: indicates the numbering sequence within the PRS table .
b. Performance Objective: PWS paragraph number(s) specifying each required task(s) and brief summary of required task(s) to be monitored.
c. Performance Standard: appropriate performance standard, usually described in terms of quality and timeliness, so that a distinction can be made between satisfactory and unsatisfactory performance.
d. Acceptable Quality Level (AQL): This column lists the maximum allowable degree of deviation from perfect performance of each requirement before the Government considers contractor performance unsatisfactory. An AQL does not say the contractor may knowingly offer defective service to the Government, but recognizes defective performance sometimes happens unintentionally.
e. Workload Indicator(s)/Lot size: This column indicates what will be directly utilized to obtain the lot size and validate the performance objective is achieved.
f. Method of Surveillance: method(s) utilized to objectively perform surveillance of requirement.
g. Consequence of failure to achieve the AQL
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