Technical_Exhibit_01_-_Performance_Requirements_Summary_(PRS)_(10_Sep_2015).docx
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- Attached to
- Troop Appliance Maintenance & Repair of and Dryer Duct Cleaning at Joint Base Lewis-McChord, Washington
- Solicitation number
- W911S8-16-R-0003
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Technical_Exhibit_01_-_Performance_Requirements_Summary
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| File | Type | Posted |
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| SS-RFI_Troop_Appliance_Maint__Repair_TAMR_10Dec2015__J2_T2.docx | DOCX document | |
| Attachment_5_-_Map_Overview_of_Appliances_to_be_Serviced.pdf | ||
| Technical_Exhibit_06_-_Repair_vs_Replacement_Chart_(17_Jul_2015).docx | DOCX document | |
| Attachment_3_-_Historical_Data_on_Appliances_Repairs_at_JBLM_(10_Sep_2015).xls | XLS spreadsheet | |
| Attachment_2_-_Historical_Data_on_Dryer_Ducts_(13_Oct_2015).xlsx | XLSX spreadsheet | |
| PWS_Troop_Appliance_Maint__Repair_(TAMR)_10Dec2015.docx | DOCX document | |
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Text version
Technical Exhibit 1 - Performance Requirements Summary (PRS)
The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
| Required Service/PWS Para |
| Performance Standard |
| Maximum Allowable Degree of Deviation from Requirement |
| Method of Surveillance |
| Frequency of Surveillance |
PRS#1
Contractor shall respond and complete service calls Para 5.2.1.
| Service call shall be completed within 3 workdays after notification of a routine service call request |
| 5 late service call responses per 100 repairs (95%). |
| Random Sampling |
| Weekly |
PRS#2
Contractor shall provide parts and labor to repair or replace appliances Para 5.2.2.
| Contractor shall acquire all required parts, repair or replace appliances, and ensure they are fully functional within 15 workdays after the service call was submitted (3 workdays for service call completion + 12 workdays for work order completion= 15 days). |
| 5 late repairs per 100 repairs (95%). |
| Random Sampling |
| Weekly |
PRS#3
Contractor shall accomplish semi-annual servicing on ice dispensers Para 5.2.4.
| Contractor shall replace the filter with a new filter, implement antimicrobial protection to reduce slime/mold growth, and sanitize/clean the ice dispenser. |
| 5 ice dispensers not serviced per 100 semi-annual servicing actions (95%). |
| Random Sampling |
| Monthly |
PRS#4
Contractor shall clean individual duct systems on an annual basis and convergence duct systems on a semi-annual basis Para. 5.3.
| Contractor shall disconnect, clean, inspect and thoroughly vacuum out the dryer duct. |
| 5 dryer ducts not cleaned per 100 dryer ducts scheduled for cleaning (95%). |
| Random Sampling |
| Monthly |
PRS#5
The Contractor shall submit all required reports and deliverables IAW PWS See Technical Exhibit 2
| All required reports and deliverables shall be submitted IAW the times and formats specified in Technical Exhibit 2 |
| 5 late reports or deliverables per 100 reports or deliverables (95%). |
| 100% |
| Monthly |
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