PWS_Troop_Appliance_Maint__Repair_(TAMR)_10Dec2015.docx

PERFORMANCE WORK STATEMENT (PWS)

Troop Appliance Maintenance & Repair (TAMR) & Dryer Duct Cleaning

1. GENERAL This is a non-personal services contract to perform periodic maintenance on installed appliances, provide appliance maintenance and repairs, and accomplish installation, connection, and disconnection of appliances. The contractor will not be responsible for drayage or replacement of appliances unless contractor chooses to replace an appliance versus repair it as described in paragraph 5.2.2.1 and 5.2.2.3. An additional requirement is to perform dryer duct and vent system maintenance and cleaning. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Description of Services/Introduction The contractor shall plan, program, administer, manage, and execute the work necessary to provide the specified services for inspection, maintenance, installation, disconnection, and repair of specified appliances; and dryer vent system maintenance and cleaning for specified Government facilities, primarily Unaccompanied Housing (UH).

1.2. Background The overall Public Works (PW) mission is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for the service members, families, and civilian employees of Joint Base Lewis-McChord (JBLM), Washington. JBLM also experiences sporadic mission changes that may increase or decrease services. The Contractor shall be flexible and prepared to adjust to accommodate changes within a 72-hours notice. JBLM operates under the ANSI/ISO 14001 Environmental Management System (EMS). Contractor service delivery must conform to environmental law and JBLM regulations and remain in conformance with JBJM EMS. In accordance with (IAW) JBLM Environmental Management System procedures, the Contractor shall be familiar with the JBLM environmental policy and shall ensure that this information is considered and incorporated into all work performed. The installation policy can be found at http://www.lewis-mcchord.army.mil/public works/sustainability/EMS/environ_policy.aspx (click on JBLM Policy). An environmental awareness training resource is also available to the Contractor at http://www.lewis-mcchord.army.mil/publicworks/sustainability/EMS/EnvTraining.aspx. Additional information regarding the JBLM EMS is available from the installation EMS Coordinator (253-966-6470). All environmental matters shall be coordinated through the Contracting Officer’s Representative (COR) and the JBLM Environmental Division.

1.3. Objectives

Accomplish repairs to appliances and dryer ducts.

Accomplish installation and disconnection of appliances.

Accomplish dryer duct cleaning.

Accomplish periodic servicing to ice dispensers located in common area areas.

1.4. Scope The Contractor shall plan, program, administer, manage, and execute the work necessary to perform administrative and technical support services for the JBLM Housing Division, FSBP Branch. This includes services for inspection, maintenance, installation, disconnection, cleaning, or repair for specified appliances; and dryer vent system maintenance and cleaning contract for specified Government facilities, primarily UH. Provide all necessary personnel, management, transportation (including gas and travel time), tools, supplies, materials, parts, equipment, labor, and supervision to maintain and repair Government-owned appliances. Appliances include but are not limited to over the stove microwave ovens, ice dispensers, dishwashers, gas and electric ranges, washers (includes some industrial washers), and dryers at JBLM, Washington.

1.4.1. Contractor shall maintain Government-owned appliances, and shall comply with the specifications in this contract. The Contractor shall exercise reasonable care to avoid any practices that may adversely affect the environment, which could in turn place the Government in a controversial position. Contractor shall comply with applicable Federal, State, and local laws, regulations, codes, technical manuals, manufacturer's instructions and recommendations, and acceptable commercial practices in the performance of the services addressed herein.

1.4.2. Service Delivery Plan Contractor shall develop and maintain a service delivery plan. The service delivery plan shall address operational procedures for the delivery of required services including quality control, Government-owned property control, contractor-owned property control, environmental management, safety plan, and record keeping/reporting. Upon contract award, the Contractor shall provide a draft Service Delivery Plan to the contracting administrator and the COR for review and acceptance. The Contractor shall finalize the plan within 10 workdays after contract award. Any service delivery plan modification or deviation shall be submitted to the COR for review and approval at least 10 calendar days in advance.

1.5. Period of Performance The period of performance shall be for one (1) 4-day Phase-In Period, one (1) 12-month base period, and four (4) 1-year option periods. The period of performance is as follows:

1.6. General Information

1.6.1. Quality Control (QC) Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR Part 46 Requirements).

The Contractor shall develop, implement, and maintain an effective Quality Control System that includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures and methodologies for monitoring and documenting contract performance to ensure the contractor has met all contract requirements. The contractors QCP shall contain a systematic approach to monitor operations to ensure that the contractor has provided acceptable services/products to the Government. The QCP as a minimum shall address:

· Continuous process improvement

· Procedures for scheduling, conducting and documentation of inspection

· Discrepancy identification and correction

· Corrective action procedures to include procedures for addressing Government-discovered non-conformances

· Procedures for root cause analysis to identify the root cause

· Root cause corrective action to prevent re-occurrence of discrepancies

· Procedures for trend analysis

· Procedures for collecting and addressing customer feedback/complaints

Upon request, the contractor shall provide its QC documentation to the Government. The QCP shall be submitted to the contract administrator and COR within 10 workdays after the date of contract award and three copies of a comprehensive written QCP shall be submitted to the Contracting Officer (KO) and COR within 5 workdays when changes are made thereafter. After acceptance of the QCP, the contractor shall receive the KO’s acceptance in writing of any proposed change to its QC system.

1.6.2. Quality Assurance The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3. Recognized Holidays The Contractor is not required to perform services on Federal Holidays. The term "Federal holidays" includes days on which Federal holidays are observed in lieu of the actual holidays.

1.6.4. Workday Hours of Operation The Contractor shall provide services during normal business hours of 07:30 a.m. to 4:30 p.m., with lunch and breaks included, Monday through Friday except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. The Contractor shall maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance The place of performance is Joint Base Lewis-McChord (JBLM), WA, which includes the areas of JBLM-Main, JBLM-North, and JBLM-McChord.

1.6.6. Base Support Services:

1.6.6.1. Facilities. The Government will provide a lay-down area to be determined at contract award. The primary purpose of this area is to provide the contractor a place to work on the appliances. If the appliance is deemed inoperable or parts on order may take longer than 5 workdays, then the COR will coordinate the transportation of the inoperable appliance to the lay-down area. This action will be at the discretion of the COR.

1.6.6.2. Utilities. The Government will provide only water and electrical connections for washers and dryers in the lay-down area for activities directly related to performance on this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount.

1.6.7. Type of Contract The Government will award a fixed-price requirements contract.

1.6.8. Security Requirements Security clearances for contract personnel are not required for this contract. However, Contractor personnel or any representative of the Contractor entering JBLM shall abide by all security regulations and shall be subject to security checks.

1.6.8.1. Physical Security The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.8.2. Key Control The Contractor shall establish and implement methods of making sure no keys issued to the Contractor by the Government are lost or misplaced and are not used by unauthorized persons. All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys to the COR.

1.6.8.2.1. Lost Keys The Contractor shall notify the COR orally within 4 hours of discovery of a missing key and provide written confirmation within two calendar days. In the event keys are lost or duplicated, the Government will re-key or replace the affected lock or locks and deduct the total cost of re-keying or the replacement of the lock from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and deduct the total cost from the monthly payment due the Contractor.

1.6.8.2.2. The Contractor shall prohibit the use of Government-issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

1.6.8.3. Lock Combinations The Contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.8.4. Search and Seizure Contractor personnel and property shall be subject to search and seizure upon entering, while on, or leaving the confines of JBLM at any time in the performance of this contract.

1.6.8.5. Employee Security Checks In accordance with paragraph 1.6.20.8.2, the Contractor shall ensure all Contractor and subcontractor employees who perform work on this contract are subjected to a criminal history background check (CHBC). Moreover, the Contractor shall employ no person who could endanger persons or property on JBLM or whose employment would risk JBLM security or mission accomplishment. The Government retains the right to require removal of any Contractor employee from JBLM who endangers persons or property or whose continued employment is inconsistent with security or mission accomplishment. The exclusion of an employee due to any of the above shall not relieve the Contractor from performance of the services required under this contract.

1.6.8.6. Access and General Protection/Security Policy and Procedures Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures provided by the COR. The Contractor shall also provide all information required for background checks to meet installation access requirements accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters, Department of the Army (DA), and/or local policy. Should the Force Protection Condition at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.8.7. Anti-Terrorism (AT) Level I Training All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date. This training shall also be completed within 30 calendar days of new employees commencing performance. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned, within seven (7) calendar days after completion of training by all employees and subcontractor personnel. AT Level I, awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.8.8. iWATCH Training iWATCH is simply a common awareness program much like Community Watch. Contractor employees with an area of performance within an Army controlled installation, facility, or area shall view the iWATCH video and review information at the website: https://www.bliss.army.mil/iWATCH/. This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to JBLM law enforcement or 911. This training shall be completed within 10 workdays of contract award, within 10 workdays of each option year, and within 10 workdays of new employees commencing performance. The contractor shall furnish a list of affected contractor and subcontractor employees (names and signatures) that have completed the training within five workdays after completion of training.

1.6.8.9. OPSEC Training Per AR 530-1, Operations Security, and the Contractor shall ensure new Contractor employees complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training.

1.6.9. Post Award Conference/Periodic Progress Meetings The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10. Contracting Officer’s Representative (COR) The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government-furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Personnel Qualifications The following Contractor personnel are required and must possess the stated minimum qualifications: Project Manager (PM), Alternate PM, and the Quality Control Manager (QCM). The Contractor shall provide an on-site PM who shall be responsible for the performance of the work. The Contractor shall designate the PM and alternate PM in writing NLT COB the first workday after the contract is awarded. The PM or alternate PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or alternate PM shall be available on-site as defined as JBLM to include JBLM-Main, JBLM-North, and JBLM-McChord between 7:30 a.m. to 4:30 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons. The QCM shall inspect services and deliverables and check for defects, timeliness, and discrepancies IAW the Contractor’s QCP. Position qualifications are listed below:

1.6.11.1. Project Manager Qualifications

· 2 years of experience managing or accomplishing appliance repairs and dryer duct cleaning or similar experience.

1. Knowledge of plumbing and electrical wiring for connecting appliances.

1. A valid driver’s license

1. Skilled in written and verbal communication in English, with the ability to communicate well

1.6.11.2. Alternate Project Manager Qualifications

· 1 year of experience managing or accomplishing appliance repairs and dryer duct cleaning or similar experience.

· Knowledge of plumbing and electrical wiring for connecting appliances.

· A valid driver’s license.

· Skilled in written and verbal communication in English, with the ability to communicate well.

1.6.11.3. Quality Control Manager Qualifications

1. 1 year of experience performing quality assurance or similar experience.

1. 1 year of experience accomplishing appliance repairs and dryer duct cleaning or similar experience.

1. Knowledge of plumbing and electrical wiring for connecting appliances.

1. A valid driver’s license.

1.6.12. Identification of Contractor Employees All contract personnel attending meetings, answering Government telephones, and working in other situations where its Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel shall also include the company’s name in his or her e-mail display and identify themselves as contractors. Contractor personnel on duty shall wear visible Contractor-furnished employee identification badges. Employee’s identification badge shall be displayed on the outer clothing while physically on JBLM. Each badge shall include, as a minimum, the company name, employee name, photograph, contract title, contract number, and expiration date of the badge. The Contractor shall surrender these employee identification badges to the KO or COR upon termination of employment or completion of the contract.

1.6.13. Organizational Conflict of Interest Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.14. Phase-In Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase-in period. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The awardee is not required to cover costs or performance associated with the on-going contract during the phase in period.

1.6.15. Building Point of Contact The Contractor shall report to the building manager or Charge of Quarters (CQ) prior to accomplishment of maintenance or repair on appliances and dryer ducts.

1.6.16. Lost and Found Property The Contractor shall turn in all property found while performing work to the CQ, COR, or KO. The Contractor shall obtain receipts for all articles turned in.

1.6.17. Government Inspection The Government reserves the right to perform 100% inspection of service, to conduct periodic inspection of service, use customer complaints, or any other valid performance measurement to validate the performance and quality of work on this contract. The Government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates.

1.6.18. Historic Preservation The Contractor is advised that there are various historical facilities on JBLM. When work under this contract affects an historic facility, use products and techniques in the repair or replacement of wood or other parts that result in products identical in appearance to the original. Retain original material wherever possible, or replace with new material that duplicates the original in size, shape, texture, appearance, and finish. Repairs, renovation, or replacement to historic buildings must be approved by the COR before being performed. In addition, the Contractor shall comply with the appropriate provisions and stipulations of “The Secretary of the Interior's Standards for the Treatment of Historic Properties”, 36 Code of Federal Regulations (CFR) Part 68, and “The Secretary of the Interior’s Standards for Rehabilitation”, 36 CFR Part 67 (both are available at http://www.nps.gov/history/standards.htm), and the “National Historic Preservation Act of 1966, as amended through 1992, Public Law 102-575” (available at http://www.cr.nps.gov/local-law/nhpa1966.htm).

1.6.19. Contract Discrepancy Report (CDR) If any aspect of performance is not in conformity with the requirements of this contract, the Government has the right to issue to the Contractor a CDR. Upon presentation of the CDR by the Government, the Contractor shall immediately sign a copy of the CDR acknowledging receipt. The Contractor shall explain, in writing, within 3 workdays of receipt of a CDR, why performance was not in conformity with the requirements of this contract, how performance shall be returned to conformity, and how reoccurrence of the problem shall be prevented in the future.

1.6.20. Personnel All Contractor personnel performing services on JBLM shall be capable of speaking, understanding, and writing the English language.

1.6.20.1. Personnel List The Contractor shall submit a written listing containing the complete name and duties of each employee who shall be performing under this contract to the COR within 10 workdays prior to start of service. This list shall include the Project Manager, administrators (if any), and the specific service providers/subcontractors to be provided to accomplish the specific tasks. The list shall include each employee's name, job title, and employment date with the Contractor. The Contractor shall verbally notify the COR of changes to the list as they occur and provide a written updated list within 24 hours or the next duty day after the effective date of the change.

1.6.20.2. Conduct and Appearance The Contractor shall ensure that its personnel conduct themselves in a courteous and professional manner at all times. The Contractor shall also ensure its personnel are dressed appropriately for the functions they perform, including shirts, pants, shoes, socks, and personal safety clothing and equipment. Contractor uniforms are not a requirement. The conduct and appearance of Contractor personnel shall not reflect discredit upon this installation or DA.

1.6.20.3. Personnel Orientation and Training Program The Contractor shall provide orientation training for all employees working on this contract. Orientation training as a minimum shall include training on contract requirements for employee conduct and appearance, medical, health and safety requirements, Contractor organization and overall contract scope of work, quality control requirements, and customer relation requirements. The Contractor shall provide specialized training to employees as required to install, disconnect, operate, inspect, maintain, and repair equipment IAW the contract. The orientation and specialized training program shall be submitted as part of the Quality Control Plan.

1.6.20.4. Employee Sign-In and Sign-Out The Contractor and its employees shall sign in to and sign out from facilities, at the reception or CQ desk where the Contractor is to perform services.

1.6.20.5. Access to Work Areas Contractor’s employee access to facilities is limited to those areas necessary to perform their assigned work. The Contractor shall not permit entrance to locked areas by any person other than Contractor personnel engaged in the performance of work in those areas, or personnel assigned to the activity where the Contractor is performing work, without prior authorization by the COR.

1.6.20.6. Coordination with Other Contractors The Government may undertake or award other contracts for additional work within the facilities assigned to this contract. The Contractor shall cooperate with other Contractors and Government employees and adapt scheduling and performance of work under this contract.

1.6.20.7. Vehicle Operation Contractor employees and subcontractors shall comply with JBLM access control requirements to ensure that vehicles driven on the installation have current registration, safety inspection and vehicle insurance maintained in the vehicle at all times. Personnel who fail to comply with Installation Access Pass office requirements will be denied access until violations are corrected. Contractor personnel shall return registration decals to the JBLM Installation Access Pass Office upon completion of this contract, when state license is no longer valid or upon sale of the vehicle.

1.6.20.8. Fast Access Program

1.6.20.8.1. A Fast Access identification badge will only be issued to an employee, at any tier, if the employee requires access more than twice per week. A Fast Access identification badge will only be issued to Contractor employees if the Contractor participates in the Fast Access Program. The Fast Access Program is a voluntary program. Companies must be listed on the Contractors Authorized List (CAL).

1.6.20.8.2. The Contractor shall provide information as required in accordance with paragraph 1.6.20 .8.10 to conduct a criminal history background check (CHBC) on Contractor employees needing access. The Contractor is responsible for paying all fees for conducting the CHBC and issuing the Fast Access identification card. If the CHBC is not adverse, a Fast Access identification badge will be issued to the Contractor employee. Contractor employees with an adverse CHBC are prohibited from being issued a Fast Access identification badge. Contractor employees denied a Fast Access identification badge may only enter JBLM by obtaining a visitor’s pass; however, if the Contractor employee does not meet the criteria for being issued a Fast Access identification badge, the Government may, at its sole discretion, decide not to issue a visitor’s pass to the Contractor employee.

1.6.20.8.3. Contractors participating in the Fast Access Program may enter the installation through any Fast Access lane except during Force Protection (FP) Level Charlie or Delta. During FP Level Charlie or Delta, all contractor vehicles must enter through commercial vehicle inspection point (CVIP). All passengers in the Contractor vehicle must have a Fast Access identification card; otherwise, the Contractor vehicle must enter through a CVIP and obtain a visitor’s pass.

1.6.20.8.4. Fast Access is valid at the gates specified in the Contractor access table below. The Contractor may use any lane.

1.6.20.8.5. If the Fast Access Program is terminated for any reason, the Contractor will be allowed access only through the Logistics Center Gate, the D St. Gate, and the McChord Field CVIP Gate or, when they are closed, the Madigan Gate.

1.6.20.8.6. If an employee no longer performs work under the contract, the Contractor shall return the identification badge to the Visitor Center within two (2) calendar days of such change. If the identification badge cannot be returned within the required time frame for any reason, the Contractor shall immediately notify both Fast Access Program contractor and the Visitor Center verbally, followed up in writing the next workday. Email notification is authorized. An employee’s inability to obtain entrance to JBLM because he/she does not have the required identification badge or visitor’s pass shall not excuse timely performance of the requirements of this contract. Badges are currently issued at the JBLM-Lewis Main Visitor Center. The Government may change the location at which identification badges are issued or returned, with or without advance notice to the Contractor. Any such changes shall not be a basis for adjusting the contract price under any clause of this contract.

1.6.20.8.7. Fast Access identification badges shall not be reproduced or copied by the contractor, its subcontractors, or its employees. If an identification badge is lost, stolen, or reproduced, the contractor shall verbally report the loss, theft, or reproduction to both the Reassignments Processing Center located in Waller Hall and the Visitor Center on the day such loss, theft, or reproduction is discovered, followed by a written report of the circumstances to both the Fast Access Program contractor and the Visitor Center within one (1) calendar day after the loss, theft, or reproduction is discovered.

1.6.20.8.8. The Fast Access identification badge shall not be used for access to any Government installation except for performance of work under the contract for which it was issued.

1.6.20.8.9. The contractor shall, upon expiration or termination of the contract, collect all identification badges and return them to the COR.

1.6.20.8.10. RAPIDgate®. The Fast Access Program is accomplished through RAPIDgate®, registered trademark of Eid Passport, Inc., Contact Eid Passport for current fees. All fees, to include but not limited to company start-up, individual access, and multiple installation access, are the responsibility of the contractor.

· Contact customer service at RAPIDGATE® Access, Eid Passport, Incorporated, (Monday - Friday, 5AM- 10PM Pacific Standard Time (PST)) at 877-727-4342 (office) or 503-924-5320 (fax) concerning the enrollment process and for additional information. Enrollment forms for Fast Access can be obtained via http://www.rapidgate.com/forms/company-enrollment-form. The preferred method of submission of enrollment forms is to scan and email documents to info@rapidgate.com. A separate enrollment form is necessary for each installation. Eid Passport is located at 10450 SW Nimbus Avenue, Bldg. R-A, Portland, Oregon 97223.

· This process may be changed without prior notification, but any long-term badge issued to contractor employees will continue to be valid until its expiration date.

1.6.20.9. Visitor’s Pass Contractor employees, at any tier, requiring access to JBLM who do not participate in the Fast Access Program, shall obtain a visitor’s pass at a JBLM Visitor Center or a Commercial Vehicle Inspection Point (CVIP). A visitor’s pass can be issued for a maximum of 30 days at a time. Companies must be listed on the CAL and employees obtaining a pass must be sponsored. Only those company employees listed on the CAL may sponsor other employees.

1.6.20.9.1. For visitor pass holders, commercial vehicle access to JBLM will be allowed ONLY at CVIP locations. See JBLM Gate Information for Contractor Access Table below. Gates are open for inbound commercial vehicle access and inspection.

1.6.20.10. JBLM Gate Information for Contractor Access

1.6.20.10.1. Gate hours, locations, and access rules and procedures are subject to change without notice. Gate information can be obtained from the JBLM-Lewis Main Visitor Center at 967-4794 or online at http://www.lewismcchord.army.mil/des/le_gate_operations.htm. Any such changes shall not be a basis for adjusting the contract price under any clause of this contract.

1.6.20.10.2. Size restrictions apply at the McChord Main Gate. If commercial vehicle gates are closed on the weekends or federal holidays, commercial vehicles must use the Madigan Gate. The contractor shall anticipate delays in getting commercial vehicles onto the JBLM and take into account the time it takes to drive through JBLM to reach a given destination.

1.6.20.10.3. All commercial vehicles will be inspected. Commercial vehicles carrying a load of cement or hot asphalt for delivery shall notify the gate guard as soon as possible and request that the vehicle be given priority for being searched; however, the Government does not guarantee that the vehicle will be given priority.

1.6.20.10.4. On weekends, large vehicles needing greater than 12'-5" clearance will require a time stamped "searched" label to gain access to JBLM-North or JBLM-McChord. "Searched" labels will be issued at the Madigan Gate, the Liberty Gate, or the Rainier Gate. Drivers needing access must inform the gate guard that their vehicle is over 12'-5" in height and that they will require access to either JBLM-Lewis North or JBLM-McChord. The driver will receive a briefing on proper procedures and a "searched" label. The contractor shall ensure that its drivers, including drivers of subcontractors at any tier, comply with the procedures as explained to them for access to JBLM-Lewis North or JBLM-McChord.

1.6.20.10.5. When the D Street CVIP is closed during Monday through Friday, vehicles requiring access to JBLM Lewis North will enter at the Logistics Center Gate.

JBLM Gate Information For Contractor Access

Y

Y

1.6.21. Vehicle Operations All Contractor-owned motor vehicles, at all times, shall maintain (1) legible markings (logo) located on both sides of all Contractor-furnished vehicles and equipment, which shall include, as a minimum, the Contractor's name, and (2) valid state license plate.

1.6.21.1. Vehicles, Licenses, Registrations, Certifications, and Permits The Contractor shall obtain all licenses, registrations, certifications, and permits required for performance of work and for complying with all applicable Federal, State, and local laws IAW this PWS.

1.6.21.2. Vehicle and Equipment Operators Requirements Contractor personnel shall possess a valid state driver’s license to operate their privately owned vehicles and Contractor-furnished vehicles on the installation.

1.6.21.3. Vehicle and Equipment Registration All Contractor vehicles and Contractor employees’ personal vehicles and motorcycles must be registered with the Provost Marshal's Office and obtain Contractor access passes or DOD vehicle registration decals to assure freedom of access to the installation. Vehicle and equipment registration requires proof of vehicle ownership and proof of Washington State required minimum liability insurance.

1.6.21.4. Motorcycle Operators Requirements Contractor personnel desiring to operate motorcycles on the installation shall ensure they have a valid motorcycle endorsed license. Motorcycle operators shall wear the appropriate personal protective equipment as required by the JBLM Safety Office. Information on Motorcycle safety and required safety personal protection equipment can be located at the following web site: http://www.lewis-mcchord.army.mil/safety/All/Mcycle.aspx

1.6.21.5. Vehicles The Contractor shall provide and maintain all vehicles required to fulfill the terms of the contract. Contractor employees’ privately owned vehicles might be used to fulfill this requirement. All vehicles shall be in operable condition, conform to U.S. Army Corps of Engineers (USACE) EM 385-1-1, and meet all Federal, State, and local safety requirements. The Contractor shall remove from service, within one hour of notification by the COR, unacceptable vehicles not meeting the above safety requirements. Repair or replacement of vehicles shall be at the Contractor's or vehicle owner's expense. Inoperable or unserviceable vehicles shall not be cause for the Contractor to reduce any service or performance.

1.6.21.6. Traffic Regulations All vehicles operation shall be IAW JBLM traffic regulations.

1.6.22. Hazardous or Unhealthy Conditions The Contractor shall arrange for personnel, in the performance of their duties, to report to their supervisor fire hazards, unsafe conditions, and items in need of maintenance. The Contractor shall notify the KO or COR immediately of fire hazards and unsafe conditions.

1.6.23. Safety Requirements The Contractor shall comply with Title 29 CFR Part 1910, Army Regulation (AR) 385-10, DA Pam 385-40, and USACE EM 385-1-1. In addition, if the Contractor fails, or refuses, to promptly comply with safety requirements, the COR may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop order shall be subject of claim for extension of time or for excess costs or damages to the Contractor. The Contractor shall report any accident that results in either a fatality or the hospitalization of three or more employees from a single occurrence to the nearest OSHA office. The Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the COR no later than 10 calendar days after contract award. Revisions shall be submitted seven (7) calendar days prior to effective date of change.

1.6.23.1. Safety Inspections The Contractor shall perform periodic inspections of safety equipment as required by OSHA, Washington Industrial Safety and Health Act and local safety standards. In addition, the Contractor shall inspect and survey Contractor work areas for potential safety hazards.

1.6.23.2. Warning Signs The Contractor shall display warning signs in all areas where Contractor operations may cause traffic obstructions or personal hazards. All signs shall be placed so that they are visible from all approaches and heights. The Contractor shall display "Wet Floor" signs when Contractor employees leave areas before floors are dry; for instance, when a washer has been leaking water onto the floor. Perform work in a safe manner and comply with Occupational Safety and Health Administration (OSHA) regulations.

1.6.23.3. Accessibility Hallways, stairways, entrances, and doorways shall not be obstructed by the performance of these services.

1.6.23.4. Accident and Damage Reports The Contractor shall provide a verbal report to the COR as soon as possible but not later than four hours of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the COR within five (5) calendar days of each occurrence. Comply with OSHA and AR Comply with OSHA and AR 385-10 for record keeping and reporting of all accidents. Accident and Damage Report Forms: where specific OSHA or AR 385-10 forms are not required, use forms of the contractor's own design.

1.6.24. Interference with Work The Contractor shall report any delays or interference with work by military personnel, Government employees, or other Government contractors to the KO or COR within one (1) workday of the occurrence.

1.6.24.1. Installation Closures The COR will notify the Contractor of any known installation closures that would affect the Contractor's performance. Work scheduled but not accomplished because of installation closure due to weather, exercises, or actual alert shall be accomplished as soon as possible after reopening the installation.

1.6.24.2. Interface with Government Operations Do not unduly interfere with regularly scheduled Government operational activities in the performance of contract requirements. In the event a Government employee so requests, temporarily cease work in the area and report the instructions, to include name of the Government person involved, to the COR immediately by the most expedient means.

1.6.24.3. Disputes with Customers or Other Government Contractors Verbally notify the COR of unresolved disputes in receiving support from or providing support to customers or other Contractors within 2 hours from the time the dispute occurs and follow-up in writing within 2 workdays.

1.6.24.4. Removal of Contractors’ Property The Contractor, within 48 hours after completion of this contract, shall remove from JBLM premises all Contractor-owned vehicles, equipment, tools, supplies, material, or other items. Any Contractor-owned items remaining on JBLM shall be subject to a storage charge, which shall be deducted from the final invoice amount of this contract. If the Contractor does not remove items from JBLM, within the stated period, the items shall be delivered at the Contractor’s expense to the Defense Logistics Agency Disposition Services (DLA DS) and disposed of IAW Government regulations.

1.6.25. Environmental Requirements Contractor shall provide and submit a written Environmental Plan to the COR for approval within 30 calendar days after contract award. The COR will ensure JBLM Environmental Division reviews and concurs with the Environmental Plan prior to approval. In addition to all applicable Federal, State, and local regulations, the following specific guidance is provided: Title 32 CFR Part 651, Environmental Analysis of Army Actions. Environmental Coordination. The Contractor shall comply with all Joint Base Lewis-McChord (JBLM) environmental requirements, including the most current installation regulation 200-1 (Environmental Protection and Enhancement). Regulation 200-1 is available in the “Reference Manuals” section of the JBLM Design Standards website (http://www.lewis-mcchord.army.mil/designstandards/index1.htm). Best management practices where applicable shall be identified and implemented to offset adverse environmental impacts; these are available for viewing at Directorate of Public Works, Building 2012, JBLM, WA.

1.6.25.1. Sustainable Acquisition Sustainable Acquisition. In order to comply with federally mandated sustainable acquisition requirements and DOD and DA Green Procurement Program policies, JBLM requires the purchase, supply, and use of environmentally preferable products and services. Program elements include: recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, and environmentally preferable products. These elements are described on the Office of Federal Procurement Policy website (http://www.whitehouse.gov/omb/procurement_index_green/) and http://sftool.gov/GreenProcurement. Additionally, the JBLM Guide to Sustainable Acquisition for Construction is available in the “Reference Manuals” section of the JBLM Design Standards webpage (http://www.lewis-mcchord.army.mil/designstandards/index1.htm). The Contractor shall comply with all applicable Federal, DOD, Army, and JBLM sustainable acquisition laws and policies. If compliant products are unavailable or determined to be impracticable based on cost or performance, the Contractor shall contact the Contracting Officer or their representative for further guidance. Additional information is available from the JBLM Sustainable Acquisition Program at (253) 966-6466 or usarmy.jblm.imcom.list.dpw-green-procurement@mail.mil. The Contractor shall comply with the following in the event they decide to purchase a replacement appliance as mentioned in Paragraph 5.2.2.1 of this PWS: Multiple appliance categories are designated under Section 104 of the Energy Policy Act of 2005 (see also Part 23.2 of the Federal Acquisition Regulation). Per this law, products supplied under the contract shall meet Energy Star and/or Federal Energy Management Program (FEMP) energy efficiency requirements as applicable unless the product qualifies for one of the exception criteria in the Energy Policy Act (i.e., if the product has a higher life cycle cost than any compliant product or no compliant product will meet functional requirements). If claiming an exception, the Contractor must submit written justification on HJB Form 225, per the instructions on the form. Likewise, when supplying a compliant product, the Contractor shall submit to the COR or Government Project Manager proof of certification under the current Energy Star standard or manufacturer’s documentation showing compliance with the FEMP criteria.

1.6.25.2. Management of Hazardous Materials and Hazardous Waste Comply with all applicable hazardous material and hazardous waste requirements found in JBLM Regulation 200-1. The Hazardous Waste Manifest shall be signed by an authorized individual from Environmental Operations (Bldg 1210) prior to the waste leaving the installation and the Hazardous Waste Manifest shall be submitted to the COR within five (5) calendar days after the waste has been removed from the installation. Hazardous material storage areas, hazardous waste collection areas, and work sites are subject to environmental compliance inspections.

1.6.25.3. For any hazardous materials, the Contractor shall submit an initial list of hazardous materials to be used (including unit of measure and safety data sheet for each product). A copy of these documents must be submitted to the JBLM Pollution Prevention Program (usarmy.jblm.imcom.list.dpw-hm-inventory@mail.mil) prior to commencement. These items must be reviewed by Pollution Prevention and authorized for use if they are not already on the JBLM installation authorized use list. The Contractor shall not use any hazardous materials not authorized by Pollution Prevention.

1.6.25.4. For any in-use hazardous materials, the Contractor shall submit a hazardous material inventory on HJB Form 953 (see Technical Exhibit 4) noting the…