TE_1_-_PRS_180123.pdf

W911S7-18-D-00XX

Refuse and Recoverable Materials Services

PRS

Printed 4/5/2018

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

1. PURPOSE: This exhibit explains the requirements and standards for performance of service necessary for acceptable contract performance. It describes the quality assurance methods the Government will use to evaluate the Contractor’s performance in meeting the contract requirements, and describes the responsibility of the Contractor when a standard for performance is determined to be in noncompliance with contract requirements. The Performance Requirements Summary Table in this Technical Exhibit details the following information:

1.1 Column 1 – Required service under provision of contract.

1.2 Column 2 – Standard for performance of required service.

1.3 Column 3 – The acceptable quality level (AQL) for performance of required service. The AQL is the maximum percent defective (or the number of defects per hundred units) that, for purposes of sampling inspection can be considered satisfactory.

1.4 Column 4 – The inspection method and frequency that required services will be evaluated by the

Government.

1.5 Column 5 – The procedure the Government will use in reducing the Contractor’s payment when a standard for performance is determined to be in non-compliance with contract requirements.

2. BASIS FOR GOVERNMENT’S QUALITY ASSURANCE PROCEDURES: The primary quality assurance procedures that will be used by the Government to inspect and evaluate a Contractor’s performance will be random sampling, 100% inspection and customer complaints.

3. CRITERIA FOR RANDOM SAMPLE INSPECTIONS: Random sampling inspection criteria are derived from

ANSI/ASQ Z1.4-2003. When the number of unsatisfactory ratings in the Contractor’s performance determined by the Government Inspector exceeds the AQL Ac number for any requirement, the Contractor shall complete a Contract Discrepancy Report (CDR). The CDR shall require the Contractor to explain, in writing, why performance was unacceptable, how performance shall be returned to acceptable levels, and how reoccurrence of the problem shall be prevented in the future.

4. DETERMINATION OF CONTRACTOR’S PERFORMANCE

4.1 If the number of defects for a specific service is equal to or greater than the AQL maximum allowable degree of deviation, the service shall be determined unacceptable.

4.2 When performance in any specific service is determined unacceptable and clearly, the fault of the

Contractor, the Contractor shall re-perform the work at no additional cost to the Government.

PRS

PERFORMANCE REQUIREMENTS SUMMARY TABLE

Required Service Standard AQL Surveillance Deduction for not

Meeting AQL

PWS 5.1 - COLLECTIONS

5.1.1 Containers properly located, Adequate number of containers, Area around container clean, Containers clean

TE2, TE3 and TE4:

All tasks accomplished properly, Response to Government requested changes

10%

5% Random Sampling of the collections per month and

Customer Complaints 50 - 75% Inspection of Government requested changes

10% Task Deduction of the appropriate task

Tasks 101, 102, 103 and 106

5.1.2 Containers properly positioned for easy access for customers

TE2, TE3 and TE4:

Containers properly positioned, Response to Government requested changes

10%

5.1.3 Collection schedules are in

conjunction with the finalized schedule

TE2, TE 3 and TE4:

Adherence to the finalized schedule, Response to Government requested changes

10%

PWS 5.2 - DISPOSALS

5.2.2 Disposal tickets and fees

Submittal of all disposal tickets showing required information 0% 100% Inspection

Deduction for the tonnage invoiced with no disposal ticket

Tasks 104 and 105

5.2.5.3 Haul and dispose of waste soil

disposal tickets and fees

Submittal of all disposal tickets showing required information 0% 100% Inspection

Deduction for the tonnage and loads invoiced with no disposal ticket

Tasks 109 and 110

PWS 5.3 – ACCOUNTABILITY, MAINTENANCE AND CONDITION OF PROPERTY AND EQUIPMENT

5.3 Maintenance of GFP

GFP is maintained, painted and repaired to the standards set in section 5.3 of the PWS

10% 100% Inspection and Customer Complaints

Task 107

5.3 Maintenance of CFP

CFP is maintained, painted and repaired to the standards set in section 5.3 of the PWS

10% 5% Random Sampling of

CFP per month and Customer Complaints

Task 108

PRS

Required Service Standard AQL Surveillance Deduction for not

Meeting AQL

PWS 5.4 – OPERATION OF THE FLW RECYCLE CENTER

5.4.1 General

Operating hours are adhered to, No improper use of the recycle center, Recycle trailers are placed and removed as requested

10%

Monthly Random Inspections of Recycle Center, 50%

Random Sampling of trailer movement and Customer

Complaints

Task 201

5.4.2 Sales and Marketing

Appropriate invoices of sales and bid documentation 10%

100% Inspection of Invoice and Bid Solicitation Review

5% Task Deduction of

Task 204

5.4.3 Material Receiving and

Handling

All materials are properly baled and prepared for transport / sale. Facility does not become overloaded

1 defect per inspection or month

Monthly Random Inspections and Customer Complaints

5.4.4 Facility and Equipment

Cleanliness and Maintenance

Recycle Center equipment, building and grounds are clean, free of trash and broken glass, and policed daily at the close of business

1 defect per inspection or month

Monthly Random Inspections and Customer Complaints

5.4.5 Education

Brochures made and kept available.

Response to Government requested changes

0% Monthly Random Inspections and Customer Complaints

5.4.8 Used Oil

No evidence of unaddressed spills, log book maintained, legal compliance, tank levels maintained at less than

2/3 capacity, and proper documentation and samples submitted for sampling and transport

0%

Monthly Random Inspections, 100% Report Inspections and Customer

Complaints

PWS 5.5 – OPERATION OF THE FLW COMPOST / CLEAN FILL AREA

5.5 Operation of the FLW Compost /

Clean Fill Area

Only compost / clean fill allowed. No unauthorized materials.

Monthly reports complete and submitted on time

2 defects per month

Monthly Random Site Inspections, 100% Report Inspections and Customer

Complaints

5.5.1 Operation

Response time adhered to for Customer request for access

1 defect per month

Customer Complaints

PRS

Printed 4/5/2018

Required Service Standard AQL Surveillance Deduction for not

Meeting AQL

PWS 5.6 – OPERATION OF THE FLW BRUSH / STUMP AREA

5.6 Operation of the FLW Brush /

Stump Area

Only brush / stumps allowed. No unauthorized materials.

Monthly reports complete and submitted on time

2 defects per month

Monthly Random Site Inspections, 100% Report Inspections and Customer

Complaints

5.6.1 Operation

Response time adhered to for Customer request for access

1 defect per month

Customer Complaints

PWS 5.8 – E-WASTE RECYCLING

5.8 E-Waste Recycling

Provide certified and licensed e-waste recycler for 3 events per year.

Certificate of recycling within 2 weeks of each event

0% 100% Report Inspections and

Customer Complaints

Task 204

PWS 5.9 – DUMPSITE CLEANUP

5.9 Dumpsite Cleanup

Dumpsites cleaned and passed inspection within 5 working days of notice

0% 100% Inspections and Customer Complaints

Task 202

PWS 5.10 – FINES

5.10 Fines

Legally compliant, no EPA, MDNR or Army

EPAS findings, NOV’s, etc.

0% Third party – State, Federal, Army Planned and Random

Inspections

100% of assessed fines deducted from appropriate task