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Performance Requirements Summary

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Other files attached to EDVSN CCTV Preventative Maintenance & Repair Services, newest first.
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Q&A.pdf PDF
PWS_revised_17_August_2017.pdf PDF
Solicitation_Amendment_0001.pdf PDF
Solicitation.pdf PDF
PWS.pdf PDF
Wage_Determination.pdf PDF

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C.4 Performance Requirements Summary

C.4.1. The specific requirements listed in section C.3 Tasks of the Performance Work Statement (PWS), includes performance standards. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

C.4.2. This table specifies the standard for satisfactory performance of the tasks specified in this performance work statement. The contractor shall perform the tasks in accordance with manufacturer’s service manuals.

Performance Objective

Performance Standard AQL (% deviation from Standard)

Method of Surveillance

Preventative Checks and Maintenance PWS para C.3

Quarterly PM including repair service orders to correct deficiencies identified during PM shall be performed on all EDVSN equipment/software

5% COR Inspection

Service Orders para PWS C.3.9

The Contractor shall respond to receipt of Service Order within 48 hours with an evaluation response. Repairs must be completed within 7 days from COR authorization.

5% COR Inspection

Required Records/Reports PWS para C.3.10.

The contractor shall maintain a detailed record of each service order

5% COR Inspection

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