Attachment_1_-_Performance_Work_Statement_-_16_Aug_16.pdf

Performance Work Statement (PWS) Quality Assurance Office (QAO) Lessons Learned Products

Part 1 GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Lessons Leaned Program (LLP) Products in the form of Observation Reports (ORs) and Initial Impressions Reports (IIRs) for MSCoE subject areas of Engineering, Chemical-Biological-Radiological- Nuclear (CBRN), Military Police (MP), Maneuver Enhancement Brigade (MEB), and Protection. Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to contractor who, in turn is responsible to Government.

1.1. Description of Services/Introduction: Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Lessons Leaned Program Products as defined in this PWS except for those items specified as government furnished property and services. Contractor shall perform to the standards in this contract.

1.2. Background: The MSCoE LLP is a deliberate and systematic program for collecting and analyzing field data and disseminating and archiving Observations, Insights and Lessons (OILs) and best practices collected from unit level tactical Army operations and training events. The LLP is a multi-faceted program that links information technologies to rapidly transfer time-critical information to key points of contact (POC), and provides access to pertinent, current, and relevant information. The MSCoE LLP organizes, conducts and records LL collections and special events with targeted corps, division, and brigade and below military units, during training and/or operational deployments. Lessons Learned products speed up the injection of changes/improvements and OIL into Army operational units through the Training and Doctrine Command (TRADOC) schools and center training programs. This contract provides indirect support to the MSCoE LLP by developing final products from the collected observations. The MSCoE LLP provides support to the MSCoE Directorates and the USAES, USAMPS, and USACBRNS who use the LLP products to change their curricula and perform a variety of DOTMLPF functions. Field Units use observations and best practices directly to shape their planning, exercises and operations. The MSCoE LLP requires contractor products in five subject areas, CBRN, EN, MP, MEB, and Protection that are disseminated by Government. Products made under this contract are also used for Rapid Adaptation Initiatives (RAI) throughout the Army and within the Joint, Interagency, Intergovernmental, and Multinational (JIIM) community.

1.3. Objectives: To process current and backlogged collection information into LL products and deliver to knowledge networks for sharing and integration of improvements among supported military units and school’s DOTMLPF.

1.3.1. Analyze interviews, collections, reports, and presentations for potential issues for change and improvement.

1.3.2. Develop and write potential changes, fixes, solutions for the issue and recommended DOTMLPF routing.

1.3.3. Develop Initial Impressions Reports from groupings of related ORs.

1.3.4. Request approval for the ORs and IIRs, re-edit as advised, and post finals in JLLIS and other repositories.

1.3.5. Report monthly on the progress of the deliverables.

1.3.6. ORs and IIRs will serve to record potential LL, share the information with DoD personnel searching for similar issues or solutions, and to prompt improvements by the DOTMLPF stakeholders, or to or sustain best practices.

1.4. Scope: Services include contracted LL products including OR and IIR that are produced from a variety of raw information sources including live and recorded interviews, teleconferences, and web conferences such as Defense Connect Online (DCO), LL collection outbrief reports, and After Action Reports (AAR) and other official information sources collectively known as Government Furnished Information (GFI). Deliverables shall be appropriately edited, staffed, and digitally entered into several databases including the Army Lessons Learned Information System (ALLIS), MSCoE SharePoint, and MSCoE Warfighter Forums (WfF). Deliverables per year shall consist of 648 ORs, 49 IIRs with all entered into the appropriate databases and administrative reports.

1.5. General Information

1.5.1. Quality Control Program (QCP) : Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with (IAW) this PWS. Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. Contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be delivered to the KO and COR at the kick-off meeting and when changes are made thereafter. After acceptance of the QCP contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to his QC system. The plan shall include:

1.5.1.1. An inspection system covering all the support provided by contractor. It shall specify the areas to be inspected on both a scheduled or unscheduled basis, how often inspections are accomplished, and the title of the individual(s) who shall perform the inspection.

1.5.1.2. The methods for identifying and preventing defects in the quality of support performed before the level of performance becomes unacceptable.

1.5.1.3. Provisions that those records are maintained by contractor for all inspections conducted by contractor and explain necessary corrective actions taken. This documentation shall be made available to the COR and KO during the term of this Contract.

1.5.1.4. Corrective Actions. At any time it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to Contract requirements, action shall be taken by contractor to correct the deficiency, e.g., replacement of personnel, additional quality control inspections.

1.5.2. Quality Assurance: Government will evaluate contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what Government must do to ensure that contractor has performed IAW the performance standards. It defines surveillance methods, procedures and standards.

1.5.2.1. COR surveillance of tasks may occur at any time during the performance period of this Contract.

The COR will record all surveillance observations. When an observation indicates defective performance, the COR will notify contractor electronically with an observation document. Contractor's Representative shall initial the observation documentation which does not necessarily constitute concurrence with the observation, only acknowledgment.

1.5.2.2. Final COR inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery designated by the COR. Government will be allowed five days to edit or staff products. Products will be returned to Contractor who will make corrections as requested by Government and upload Final products to the appropriate SharePoint site.

1.5.3. Place of Performance: The work to be performed under this contract shall be performed at Fort Leonard Wood, MO., 320 MANSCEN Loop, Hoge Hall, Suite 269.

1.5.4. Type of Contract: Government will award a Firm Fixed Price contract.

1.5.5. Required Security Clearance Requirements: Contractor (and subcontractor) personnel performing work under this contract must have a SECRET CLEARANCE, and must maintain the level of security required for the life of the contract. The security requirements are IAW the attached DD254.

1.5.5.1. Physical Security: Contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.5.2. Key Control. Contractor shall establish and implement methods of making sure all keys/key cards issued to contractor by Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to contractor by Government shall be duplicated. Contractor shall develop procedures covering key control that shall be included in the QCP.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

KO.

1.5.5.3. In the event keys, other than master keys, are lost or duplicated, contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by Government and the total cost deducted from the monthly payment due contractor.

1.5.5.4. Contractor shall prohibit the use of Government issued keys/key cards by any persons other than contractor’s employees. Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.5.5.5. Lock Combinations. Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in contractor’s QCP.

1.5.6. Special Qualifications: Contractor shall provide personnel to perform required services that meet the following qualifications:

1.5.6.1. Contractor personnel shall possess three years of experience as an officer (03 or above) or senior NCO (E8 or above) or Warrant Officer (CWO3 or above) in the areas of U.S. Army Military Police, Engineer, CBRN, MEB, or Protection.

1.5.6.2. Contractor personnel shall have at least five (5) years of experience working with Microsoft Office products including MS Word, Explorer, Excel, and a working knowledge of SharePoint and Adobe Connect (Defense Connect Online).

1.5.6.3. Contractor personnel shall have a working knowledge of AR 11-33.

1.5.6.4. Contractor shall provide to Government at the kick-off meeting a copy of the resume of each Contractor employee that shall perform tasks under this contract.

1.5.6.5. Contractor shall be responsible for performing the services in the allotted time noted herein with personnel that have the requisite technical expertise, experience, and skills. Contractor shall also notify the KO of any real or potential deficiencies in personnel availability. This does not, however, relieve contractor of any performance requirements in this PWS. All SMEs outlined in this PWS shall possess the critical skills and experience to ensure successful completion of this Contract.

1.5.7. Kick Off /Periodic Progress Meetings: Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with contractor to review contractor's performance. At these meetings the KO will apprise contractor of how Government views contractor's performance and contractor will apprise Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to Government.

1.5.8. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9. Personnel Management : Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m. Monday thru Friday except Federal holidays or when Government facility is closed.

1.5.10. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor shall provide nametags to Contractor employees identifying them as Contractors with name and Contractor organization, and picture as a minimum. These nametags shall be at no additional cost to Government. IAW DoDI 8500.2 Information Assurance (IA) Implementation, all Contractor employees shall display the word ‘Contractor’ in addition to the individual’s name and the company name in email signature blocks. Contracted employees shall ensure they obtain and maintain personal identification and vehicle registration IAW installation regulations.

1.5.10.1. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.10.2. Notification of Post Closure and or Early Release or Delayed Reporting: During the POP, the US Army MSCoE Chief of Staff or the Installation Commander may close the Post or authorize an early release or delayed reporting for Government non-essential personnel. During these times, Contractor personnel will not be given access to Government's facilities on FLW, any on-site servers, on-site computers or other on-site Government systems. Announcements of Installation closures and/or early release or delayed reporting for Government non-essential personnel will be made in the following manner;

during normal operational hours, notification will be given via email to contractor’s designated Program Manager/Site Supervisor by the COR. At all other times, notification will be made through local radio and television channels. In the event of a closure of the installation and/or early release or delayed reporting for Government non-essential personnel, Government retains the option to require contractor to reschedule the work within the POP of the PWS at no additional cost to Government.

1.5.10.3. Antiterrorism (AT) Level I Training: Antiterrorism (AT) Level I Training. All Contractor and sub-contractor employees requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training. Antiterrorism (AT) Level I Training will reside on the Joint Knowledge Online (JKO) website at the following URL:https://jkodirect.jten.mil. Users need to enroll in "Course #JS-US007-14" to receive credit for the training, within 10 calendar days of contract award; or for new employees within 10 working days of beginning performance on this contract. Contractor shall submit certificates of completion for all personnel to the COR within five (5) calendar days of completion of the training. For contracts that cross fiscal years, or for contracts with option years, all Contractor personnel shall complete annual AT Level 1 Awareness Training. For contracts less than 30 calendar days, training requirements will be completed prior to contract start date specified in contract.

In the event that the automated system is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (ATO) (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided to the KO or designee along with all associated cost or schedule impacts to the contract.

AT performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under this contract, and be part of past performance information in support of future source selections.

1.5.10.4. iWatch Training. Within 10 calendar days of contract award and within 10 calendar days of new Contractor employees commencing work on this contract, all Contractor and sub-contractor employees shall review the FLW Directorate of Emergency Services (DES) web link for iWatch training located at http://www.wood.army.mil/LEC/iWatch/iWatch.htm. This locally developed training will inform employees of the types of behavior to watch for and how to report suspicious activity. Suspicious activity shall be reported to the COR or KO.

1.5.10.5. Information Assurance (IA) Awareness Training for Contractors Requiring Access to Information Systems. All Contractor and sub-contractor personnel requiring network access to Government information systems shall successfully complete DoD Cyber Awareness Challenge training available at https://ia.signal.army.mil/ prior to accessing systems and annually thereafter. Training certificates shall be provided to the COR immediately upon completion. Contractor employees shall register in the Army Training Certification Tracking System (ATCTS) prior to commencement of work and shall sign the acceptable use policy IAW AR 25-2, Para. 3-3. The COR or KO will coordinate with the requiring activity Information Assurance Support Officer to input the DoD Cyber Awareness Challenge Training certificate and training information into the ATCTS and verify compliance.

1.5.10.6. The OPSEC (Operations Security) Plan and User Agreement: The OPSEC Plan and User Agreement will be available for Contractors to review at the Contracting Office located in Building 606, FLW, MO, from the hours of 0730 to 1600. The COR will ensure contractor is aware of the Installation’s OPSEC Plan and is in compliance with the Installation’s OPSEC Plan during contract performance.

OPSEC Training:

Pursuant to AR 530-1, all Contractor personnel must complete initial Level I OPSEC training within 30 calendar days beginning performance on this contract. For contracts that cross fiscal years, or for contracts with option years, all contractor personnel shall complete annual OPSEC awareness training. The MSCoE OPSEC Officer will provide training. Contact information for this Government employee will be provided at the kick-off meeting.

The MSCoE OPSEC Officer will provide a one hour training session conducted on FLW for Contractor personnel working on this installation. The COR will coordinate this training at the time of award.

Contractor shall provide a list of personnel trained to the COR within five (5) calendar days of completion of training.

Contractor shall reimburse Government for classroom OPSEC training. The established fee is $30, made payable to the US Treasury, per face-to-face training session conducted. Contractor personnel may all attend the same training session; however, in the event of new hires, additional session(s) shall be required.

Contractor shall submit payment to the MSCoE G-8, Attention: Budget Officer, 14000 MSCOE Loop, Ste 335, Fort Leonard Wood, MO 65473.

Contractor personnel working at installations other than FLW shall coordinate with the COR and local OPSEC Offices to obtain training applicable to that installation.

1.5.10.7. Confidentiality Clause: Contractor shall maintain confidentiality and not misuse sensitive information. For purposes of this Section, the term "sensitive information" generally refers to information under Government's authority or control that has a degree of confidentiality (as that term is defined in 44 U.S.C. Section 3532) such that its loss, misuse, unauthorized access, or modification could compromise that confidentiality and harm important interests, such as personal privacy, medical privacy, national security, law enforcement, proprietary commercial rights, or the conduct of agency programs. This includes information categorized by the US Army or other Government agencies as: Controlled Unclassified Information; For Official Use Only; Procurement Sensitive; and any other identifier used by Government agencies to categorize information as sensitive but unclassified.

Contractor shall obtain written consent from the KO or COR prior to disclosure of sensitive information.

Contractor shall obtain written consent from the KO or COR prior to passing sensitive information to sub-contractors.

Contractor shall have each Contractor employee gaining access to Government information execute a nondisclosure agreement (if applicable) as a condition of access to such sensitive information.

Contractor shall promptly notify the KO and COR of the misuse or unauthorized disclosure of sensitive information.

Contractor shall be liable for any misuse or loss of information to Government for any damages or injuries Government incurs or suffers notwithstanding the minimum insurance Contractor shall also be responsible to any third parties damaged or injured as a result of contractor’s negligence or inappropriate use or disclosure of sensitive information.

1.5.10.8. Contractor access to the FLW Local Area Network (LAN). Contractor personnel shall obtain Common Access Cards (CAC), be registered in the Army Training Certification Tracking System (ATCTS) by a Government representative, and complete Information Assurance (IA)Training before being permitted to access the FLW LAN. For contracts crossing fiscal years, or those awarded with option periods, IA training shall be accomplished annually for all Contractor personnel. Access to the LAN is required in order to review key instruction materials necessary for performance of work. Contractor personnel shall not connect personal devices or Contractor / commercially provided equipment to the FLW network without first receiving written permission from the FLW Network Enterprise Center (NEC).

Devices, such as desktop or laptop computers which are Contractor furnished, must be loaded with operating system and application software to standards defined by the FLW NEC prior to connection. The NEC must install and configure such devices prior to being operated on the network. All devices connected to the network will be managed under strict Information Assurance standards as prescribed by Army Regulation (AR) 25-2. The NEC retains sole administrator authority over devices connected to the network.

Access to network resources are granted on a least-needed basis, therefore only minimal services will be provided to Contractor personnel unless explicitly granted through this PWS. Common services include physical connectivity, user-id and use of shared services related to work (printers, shared files, and public folders). Limited Internet access may be provided based on specific tasks identified in this PWS which indicates communication with Internet based hosts is a requirement to successfully execute the Contract.

Contractor is subject to all access policies, particularly the Acceptable Use Agreement and AR 25-2.

Contractor shall not load any software or make any changes to computer configurations. All requests for changes or problem reports must be submitted to the NEC through the work order process. Department of Defense (DoD) computer systems, including Contractor furnished devices connected to the FLW LAN, may be monitored for all lawful purposes. Contractor’s use of the DoD computer systems, authorized or unauthorized, constitutes consent to monitoring.

1.5.10.9. Contractor Access and Use of FLW Telephones and Telephone Services. Telephones and telephone basic service, including local and long distance, shall only be used for official Government purposes. Contractor is subject to AR 25-2 which established policies on telephone and Automated Information System use. Contractor shall not move, unplug or alter any telephone or voice device. Unique devices, such as speaker phones, cordless or conference phones, shall be requested through a Government Telephone Control Officer (TCO) work order at the expense of contractor. All requests for changes or problem reports must be submitted to the NEC through the unit TCO who will be identified at the kick-off meeting. DoD telephones may be monitored for all lawful purposes. Contractor’s use of the DoD telephones, authorized or unauthorized, constitutes consent to monitoring.

1.5.10.10. Contractor Verification System (CVS). Contractor User Guide and other information see http://www.cnic.navy.mil/CNIC_HQ_Site/WhatWeDo/AdministrativeServices/CommonAccessCardProgra m/ContractorVerificationSystemCVS/index.htm.

Contractor must obtain a CAC for those Contractor employees whose functions require access to systems or facilities controlled by the CAC.

Contractor Representative shall notify Government CVS Trusted Agent (TA) (the TA is the COR) of new employee CAC requirements. Company Representative shall provide all personnel data required to process CVS application with the TA, including security investigation requirements.

Contractor employee(s) shall obtain their CAC at defense enrollment eligibility reporting system (DEERS) / real-time automated personnel identification system (RAPIDS) terminals when application is approved.

Contractor employee(s) shall inform Corporate Facility Security Officer (FSO)/Security Manager of approval/denial of CAC application, and shall return CAC to Corporate FSO upon departure or dismissal.

Contractor shall be responsible for implementation and follow-up of this requirement.

http://www.cnic.navy.mil/CNIC_HQ_Site/WhatWeDo/AdministrativeServices/CommonAccessCardProgram/ContractorVerificationSystemCVS/index.htm http://www.cnic.navy.mil/CNIC_HQ_Site/WhatWeDo/AdministrativeServices/CommonAccessCardProgram/ContractorVerificationSystemCVS/index.htm

Failure, inability or delay in obtaining the CAC does not relieve contractor from performing under the terms of this Contract.

Contractor shall ensure all CACs issues to Contractor personnel are returned to the COR upon termination or completion of this Contract.

PART 2 DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

ANALYZE/ANALYSIS - The process of organizing and evaluating information and its relevance in the context of the Army Universal Task List (AUTL), the Universal Joint Task List (UJTL), the Army Warfighting Functions, the Army’s DOTMLPF process and current (within one year) U.S. Army operations (see Army Regulation (AR) 11-33, dated 17 Oct 06, Pg. 11, paragraph 4-8). For this TO, the analysis entered into the OR and IIR is considered a recommendation to Government.

ARMY LESSONS LEARNED FORUM – The DA staff as well as representatives of the TRADOC, Forces Command (FORSCOM) and Army Materiel Command (AMC) conduct periodic forums that enable continuous improvement of Army DOTMLPF processes in support of current operations as well as emerging threats. The Army Forum is a senior Army leader collaboration and coordination venue for cross organizational issues requiring senior leader input and decisions.

COMMAND RELEASE AUTHORITY - Before releasing any document originating from a supported organization, contractor must first receive approval from the appointed Government representative of the supported organization. MSCoE will provide Government POC information of the supported organization to contractor.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to Government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of Government. Note: The only individual who can legally bind Government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

ESTIMATED FREQUENCY – The number of products or portion of services provided over the course of the contract (and each option year thereafter). Numbers of products are estimated per week/month and multiplied to represent a full 12 month period, and are subject to deviations due to changes/differences in Army, MSCoE, or supported organization priorities. The average portion of products/services provided at all supported organizations is anticipated to be approximately equal to the estimate over the term of the contract.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. Government procedures to verify that services being performed by contractor are performed according to acceptable standards.

QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL (QC). All necessary measures taken by contractor to assure that the quality of an end product or service shall meet contract requirements.

RAPID ADAPTION INITIATIVE (RAI) – A process designed to accomplish the collaboration and cooperation between involved organizations required for key information to be (on a time sensitive basis) collected, analyzed and disseminated leveraging the appropriate technology, thereby enabling its utilization in furtherance of the organization’s mission. RAI requires and fosters an environment that values good ideas and the ability to access and utilize them without significant technological or organizational barriers.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. Government does not have privity of contract with the subcontractor.

SUPPORTED ORGANIZATION - Consists of the specified organization, or group of organizations, and all of its/their subordinate elements.

TREND - A trend occurs when numerous OR and IIR for multiple units identify the same DOTMLPF issue for resolution.

WORK DAY. The number of hours per day contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AAR After Action Review ALLIS Army Lessons Learned Information System AMC Army Materiel Command AR Army Regulation AT Anti-Terrorism ATCTS Army Training Certification Tracking System AUTL Army Universal Task List CAC Common Access Card CALL Center for Army Lessons Learned CMRA Contractor Manpower Reporting Application COB Close of Business CoE Center of Excellence CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative CVS Contractor Verification System DA Department of the Army DCO Defense Connect Online DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DOD Department of Defense DEERS Defense Enrollment Eligibility Reporting System DFAS Defense Finance and Accounting Service DOD Department of Defense DODI Department of Defense Instruction

DOTMLPF Doctrine, Organization, Training, Material, Leader Development, Personnel, and Facilities

EXSUM Executive Summary FAR Federal Acquisition Regulation FLW Fort Leonard Wood FORSCOM Forces Command FOUO For Official Use Only FSO Facilities Security Officer FY Fiscal Year GFI Government Furnished Information GFP Government Furnished Property HQDA Headquarters Department of the Army IAW In Accordance With IA Information Assurance IIR Initial Impressions Report IT Information Technology IPR In Progress Review iRAPT Invoicing Receipt, Acceptance and Property Transfer JIIM Joint, Interagency, Intergovernmental, and Multinational JLLIS Joint Lessons Learned Information System KO Contracting Officer LAN Local Area Network LOE Line of Effort LLP Lessons Learned Program MEB Maneuver Enhancement Brigade MSCOE Maneuver Support Center of Excellence MTOE Modified Table of Organization and Equipment NCO Noncommissioned Officer NEC Network Enterprise Center NLT No Later Than OCI Organizational Conflict of Interest OIF Operation Iraqi Freedom OIL Observation, Insight, and Lessons (report) OPSEC Operations Security OR Observation Report POP Period of Performance POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement RAI Rapid Adaptation Initiative RAPIDS Real-Time Automated Personal Identification System SME Subject Matter Expert SOP Standard Operating Procedure QA Quality Assurance QAO Quality Assurance Office QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TA Trusted Agent TCO Telephone Control Officer TE Technical Exhibit TRADOC Training and Doctrine Command TTP Tactics, Techniques and Procedures UJTL Universal Joint Task List USACBRNS United States Army Chemical, Biological, Radiological & Nuclear School USAES United States Army Engineer School

USAMPS United States Army Military Police School WAWF Wide Area Workflow WfF Warfighter Forum

PART 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED PROPERTY:

3.1. Facilities: Government will provide the necessary workspace in the MSCoE complex of buildings on Fort Leonard Wood, MO for contractor staff to provide the support outlined in the PWS to include Office furniture as deemed appropriate by the COR (e.g. desks, chairs, and other office furniture) desk space, telephone, and other items necessary to maintain an office environment.

3.2. Equipment: Government will provide computers, software and other hardware as deemed appropriate by Government to conduct the tasks required under this PWS will be provided to contractor on a non-exclusive basis.

3.2.1. IAW AR 25-2, only GFP will be used on installation networks, unless expressly approved by

NEC.

3.3. Contractor shall operate and utilize all GFP in strict compliance with the GFP equipment technical manuals and manufacturer’s instructions that are available for Contractor use. All GFP shall be used only in the performance of these PWS requirements. Liability for GFP while in the control of contractor shall be IAW FAR Clause 52.245-1.

3.4. Materials: Government will provide supplies that the Contracting Officer’s Representative (COR) deems necessary for office work such as paper, pens, post-it notes, paper fasteners, and binders.

3.4.1. All GFI/GFP provided by Government will remain the property of the US Government at the end of the contract shall be returned to the COR in fully serviceable condition. The following GFI is source material to be used by contractor to ensure all deliverables to be developed in this action are prepared within doctrinal standards. The COR will provide contractor with an electronic version of all GFI as required for this contract the kick-off meeting.

3.4.2. Government will provide links to current and archived lessons learned interview materials at the kick off meeting.

No. Title DATE 1 MSCoE LLP Contract Products SOP MAY 2015 2 MSCoE LLP U-Drive Access (current) 3 MSCoE LLP Collection Backlog List (current) 4 MSCoE LLP LOE Approver POC List (current)

PART 4 CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Secret Facility Clearance: NA

4.3. Materials: NA.

4.4. Equipment: NA.

4.5. IAW AR 25-2, only GFP will be used on installation networks, unless expressly approved by

NEC.

PART 5 SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide services for Lesson Learned Products.

5.1. Observation Report (OR): For each of the five subject areas (EN, MP, CBRN, MEB, and Protection), observation reports shall be written in the format provided at Exhibit 4 and IAW PRS Table 5- 1 to identify issues for change or sustainment within only one DOTMLPF domain and shall include proposed solutions. Issues will be chosen by Government with priority given to the most recent MSCoE LLP collections. When the most recent issues are complete, Contractor shall create ORs from previous collections of GFI, or from sources including the relevant Warfighter Forums, unit AARs, CALL websites, or special emphasis and topic collections. Draft ORs shall be delivered to appropriate subject area representative for approval in lieu of staffing. Final Government approved ORs shall be uploaded by contractor to ALLIS, JLLIS, and placed on the relevant WfF and associated SharePoint sites.

5.2. Initial Impressions Report (IIR): For each of the five subject areas (EN, MP, CBRN, MEB, and Protection), IIR shall be written in the format provided at Exhibit 5 and IAW PRS Table 5-1. IIRs shall be written from the most recent MSCoE LLP collections by combining 10 to 20 ORs along with an introduction and other IIR elements as shown in the sample at Exhibit 5. Draft IIRs shall be delivered to the appropriate subject area representative by the last day of the month. Government will staff the report for approval within five days, and send it back to Contractor for final corrections. Final Government approved IIR shall be uploaded within two days on the associated SharePoint site for further distribution by Government.

5.3. Kick Off Meeting. Kick-Off Meeting and EXSUM. Contractor shall attend a project kick-off meeting with Government, at no additional cost to Government, to discuss the scope of work and receive access to GFI. The meeting date shall occur not later than 5 (five) business days after contract award but no later than 30 September 2016 and shall be scheduled by the COR. Contractor shall provide minutes of this meeting within two business days of the date of the meeting. Minutes shall be prepared in Microsoft Word® and submitted electronically to the COR.

5.4. In-Progress Review (IPR). Contractor shall attend on-site IPRs with the COR at no additional cost to Government. The meeting dates shall be scheduled by the COR to occur within the first five business days following the final day of the work month and shall be conducted at MSCoE QAO Office, Hoge Hall Ste. 269, Fort Leonard Wood, MO. Contractor shall provide minutes of each meeting within two business days of the date of the meeting. Minutes shall be prepared in a generally accepted business format, Microsoft Word®, and submitted electronically to the COR.

5.5. Monthly Status Reports (MSR). Contractor shall provide a consolidated status report no later than two business days following the final day of the work month. This status report shall capture by subject area IAW this PWS the products completed, workload in progress, and any outstanding issues that need to be resolved. The Products shall be reported associated with a Task number (Task 5.1 – Task 5.6) from this PWS. Reports shall be prepared in a generally accepted business format, Microsoft Word®, and submitted electronically to the COR. This report shall be completed by contractors and submitted to COR not later than two business days after the work month of products rendered and IAW this PWS.

5.6. Close-out Meeting and Report. Contractors shall attend a project Close-Out meeting with Government, at no additional cost to Government, to discuss the results of work and return Government Furnished Property and Information. The meeting date shall occur not later than two business days before end of POP and shall be scheduled by the COR. At this meeting, contractor shall submit to the COR a final report summary and analysis of activities performed by contractor in support of this contract. It shall include the results of all monthly status report deliverables, analyses, conclusions and recommendations.

Report shall be completed in MS Word® using a generally accepted business format. Close-out report shall be due NLT two business days before end of POP.

5.7. General acceptance criteria and quality measures: Contractor shall submit deliverables as set forth below to each deliverable and other work products received from contractor under this PWS.

5.7.1. Accuracy – All deliverables shall be accurate in presentation, technical content, and adherence to accepted elements of style.

5.7.2. Clarity – All deliverables shall be concise and clear at every level of distribution. Any and all diagrams shall be easy to understand and be relevant to the supporting narrative.

5.7.3. Consistency to Requirements – All deliverables and other work products must satisfy the requirements of this PWS.

5.7.4. File Editing – All text and diagrammatic files shall be editable by Government.

5.7.5. Format – Deliverables shall be submitted as set forth in the PWS.

5.7.6. Content – Deliverables shall provide sufficient information and detail to document thoroughly the topic being covered, be self-explanatory and able to stand on their own merit.

5.7.7. Timeliness – Deliverables shall be submitted on or before the due date specified in this PWS.

PART 6 APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS): Contractors may use the links below for doctrine and familiarization with the Army Lessons Learned Program and with Preparing and Managing Correspondence. To substantiate subject matter expertise, Contractors shall reference hardcopy and digital doctrine and training publications within the appropriate school.

No. Title DATE AR 11-33 Army Lessons Learned Program http://www.apd.army.mil

17 October 2006

AR 25-50

Preparing and Managing Correspondence http://www.apd.army.mil

17 May 2013

6.1. Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7 TECHNICAL EXHIBIT LISTING

7. Technical Exhibit List:

7.1. Technical Exhibit 1 – Performance Requirements Summary

7.2. Technical Exhibit 2 – Deliverables Schedule

7.3. Technical Exhibit 3 – Estimated Workload Data

7.4. Technical Exhibit 4 – LLP Observation Format

7.5. Technical Exhibit 5- Initial Impressions Report Format

TECHNICAL EXHIBIT 1 PERFORMANCE REQUIREMENTS SUMMARY

Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performanc e Objective

Standard

Performance Threshold Method of Surveillance

PRS # 1.

Observation Reports (ORs)

Delivered final ORs in the following subject areas and quantities to COR per month:

12 CM ORs, 12 EN ORs, 12 MP ORs, 12 MEB ORs, 6 Protection ORs. Each OR report will be approved by the appropriate subject area representative (allow 5 business days), and delivered as specified in 5.1. This will total 648 ORs per year.

By last day of the work month 90% Quantity and 90% Quality delivered on time, with remaining 10% delivered within 2 business days to total 100% Quality/ 100% Quantity of 54 ORs per month.

COR will perform 100% inspection.

COR will receive reports per schedule and sample issues for adherence to issue subject and format standards.

PRS # 2

Initial Impressions Reports (IIRs)

Delivered draft IIRs in the following subject areas and quantities to COR:

1 CM /month, 1 EN IIR/month, 1 MP IIR /month, 1 MEB IIR /month, 1 Protection IIR/year The IIRs averaged 10 – 20 OR issues per report in DOTMLPF format as specified in 5.2 and ready for staffing. After Government staffing (allow five days), contractor shall correct IIR per Government edits and upload to the appropriate SharePoint site within two days. This would total 49 IIR per year.

By last day of the work month 75% Quantity and 95% Quality IIRs delivered on time, with remaining quality /quantity delivered within 2 business days to Total 100% Quality/ 100% Quantity.

After five day Government staffing, 100% Final IIRs are uploaded within 2 days. Total is 4 IIRs (one each from area CM, EN, MP, MEB) per month, plus 1 Protection IIR per year prior to 5 business days before end of PoP

COR will perform 100% inspection on Quantity and sample IIRs for Quality and adherence to format.

PRS # 3

Close Out Meeting and Report

Contractors attended closeout meeting and returned GFP NLT 2 business days before end of POP. Contractors provided to COR a close-out report analysis of all initial impressions reports delivered during performance period, delivered NLT 2 business days before end of POP digitally in Word and IAW 5.6.

Attend meeting NLT 15 minutes late. 100% GFP accounted for NLT 1 business day before end of POP. Report 95% accurate, delivered to COR. Report corrected to 100% by Contractor and returned prior to end of POP.

COR will perform 100% inspection

TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE

The COR is responsible for monitoring the delivery due dates and times and is authorized to recommend deliverable schedule changes to the KO. Said changes if any, may affect the term of the Contract. The KO is the only one authorized to make changes to the terms of this Contract.

Payment. Contractor shall submit a schedule of delivery and a proposed billing schedule with their proposal for technical evaluation. The billing schedule shall be based on deliverables found in Section 5. Contractor will not be paid more often than monthly.

DELIVERABLE DATE DUE OR FREQUENCY

SECTION

Kick Off Meeting And Minutes Attend by CTR Manager/Lead and COR within five days of the award, and minutes prepared by CTR in MS Word and filed electronically within 2 business days of the meeting.

5.3

IPR Meetings and Minutes Attended by CTR Manager/Lead and COR within 5 days following each work month. Minutes prepared by CTR in MS Word and filed electronically within two business days following IPR.

5.4

Monthly Reports (aka MSR) Listing of all deliverables for previous month, prepared by CTR in MS Word and filed electronically Within two business days following work month.

5.5

Observation Reports (OR) Draft in MS Word by COB last day of the work month submitted GOV /approver. Final ORs corrected and uploaded to JLLIS within two business days of receiving Government edits.

5.1

Initial Impressions Reports(IIR) Draft IIRS in MS Word by COB last day of the work month and submitted to GOV/approver. Final IIRs corrected and uploaded to JLLIS within two business days of receiving Government edits.

5.2

Close-out Meeting and Report Attended by CTR Manager/Lead and COR, Minutes prepared by CTR in MS Word and filed electronically…