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This federal solicitation requests quotes for preventative maintenance, repair, and software upgrade services for Agilent laboratory instruments at Dugway Proving Ground in Utah. Required services include unlimited on-site repairs, annual preventive maintenance visits, installation of software patches and upgrades, and replacement of non-repairable equipment within 60 days. Quotes are due by August 1, 2022 to the Department of the Army Mission and Installation Contracting Command at Dugway Proving Ground. The solicitation seeks services for gas chromatographs, mass spectrometers, liquid chromatographs, UV-Vis spectrometers, and a fluorescence spectrophotometer. A list of 39 instruments outlines locations, models, and serial numbers. The performance work statement specifies response times, reporting requirements, and qualifications for OEM-certified service technicians.

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Amendment 0001 22-Q-0019 DPG 26Jul2022.pdf PDF
Amendment 0001 22-Q-0022 DPG 26Jul2022.pdf PDF
W911S6-22-Q-0019 DPG 15 Jun 2022.docx DOCX document

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W911S622Q0019

Section SF 1449 - CONTINUATION SHEET

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
8
Months

Agilent Instrument Services Base

FFP

Agilent Instrument Preventative Maintenance (PM), Repair, and Software Support as per the Performance Work Statement (PWS).

FOB: Destination MFR PART NR: Agilent ADDITIONAL MARKINGS: Mark all Documents with W911S6-22-P-XXXX SHIP VIA: Best Way ( Shippers Option)

PSC CD: J066

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
Agilent Instrument Service OY1

FFP

Agilent Instrument Preventative Maintenance (PM), Repair, and Software Support as per the Performance Work Statement (PWS).

FOB: Destination MFR PART NR: Agilent ADDITIONAL MARKINGS: Mark all Documents with W911S6-22-P-XXXX

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
Agilent Instrument Service OY2

FFP

Agilent Instrument Preventative Maintenance (PM), Repair, and Software Support as per the Performance Work Statement (PWS).

FOB: Destination MFR PART NR: Agilent ADDITIONAL MARKINGS: Mark all Documents with W911S6-22-P-XXXX

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
Agilent Instrument Service OY3

FFP

Agilent Instrument Preventative Maintenance (PM), Repair, and Software Support as per the Performance Work Statement (PWS).

FOB: Destination MFR PART NR: Agilent ADDITIONAL MARKINGS: Mark all Documents with W911S6-22-P-XXXX

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
Agilent Instrument Service OY4

FFP

Agilent Instrument Preventative Maintenance (PM), Repair, and Software Support as per the Performance Work Statement (PWS).

FOB: Destination MFR PART NR: Agilent ADDITIONAL MARKINGS: Mark all Documents with W911S6-22-P-XXXX

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
Destination
Government
Destination
Government
1001
Destination
Government
Destination
Government
2001
Destination
Government
Destination
Government
3001
Destination
Government
Destination
Government
4001
Destination
Government
Destination
Government

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
DODAAC / CAGE
0001
POP 13-AUG-2022 TO

12-APR-2023

N/A
COMMANDER

DUGWAY PROVING GROUND

DUGWAY PROVING GROUND

DUGWAY UT 84022

FOB: Destination

W909NB

1001
POP 13-APR-2023 TO

12-APR-2024

N/A
(SAME AS PREVIOUS LOCATION)

W909NB

2001
POP 13-APR-2024 TO

12-APR-2025

N/A
(SAME AS PREVIOUS LOCATION)

W909NB

3001
POP 13-APR-2025 TO

12-APR-2026

N/A
(SAME AS PREVIOUS LOCATION)

W909NB

4001
POP 13-APR-2026 TO

12-APR-2027

N/A
(SAME AS PREVIOUS LOCATION)

W909NB

ATTACHMENT FIVE PWS

PM, Repair and Software Support for Agilent Instruments at CCTF Vision Statement This full service contract establishes requirements for a contractor to provide services to Chemical Test Division/West Desert Test Center on preventive maintenances and repair as needed of the GC (FPD/FID), GC-MS, LC-QTOF, LC/SQ, LC Triple Quad, GC Triple Quad, and UV-VIS equipment located at Combined Chemical Test Facility (CCTF), Bldg. 4156 located at US Army Dugway Proving Ground, UT.

1 Introduction The requiring activity for this requirement is the West Desert Test Centers (WDTC) Chemical Test Division. This requirement is to establish an essential support plan contract of the Agilent instrument.

1.1 Mission

The Agilent instruments support all tests by performing analyses of chemical warfare agent (CWA), toxic industrial chemical (TIC) and toxic industrial material (TIM).

1.2 Background

Historically, Dugway Proving Ground has used Agilent Instruments listed on the equipment list for the past 30 years. The mission at DPG requires the use of precision instruments that can perform analyses of chemical warfare agent (CWA), toxic industrial chemical (TIC) and toxic industrial material (TIM). With this critical investment DPG requires this equipment to be at its top performance. This service contract request is for preventative maintenance, repair, and software upgrades on Agilent Instruments using original equipment manufacturer (OEM).

1.3 Scope

This service contract request is for preventative maintenance, repair, and software upgrades on Agilent Instruments using original equipment manufacturer (OEM) up to date specifications covering all pertinent OEM parts (except for the consumables parts). The contractor will provide unlimited number of demand on-site service visits within a maximum time prescribed in Section 3.2.1, priority status of technical support inquires, and notifying and performing software updates/upgrades with 30 days. This contract will also include engineer labor and travel related expenses and factory-certified replacement parts. In the event the Agilent Instrument from the Equipment list is not repairable within 60 calendar days from initial repair the contractor shall obtain new replacement equipment. The Agilent Equipment shall perform to manufacturer specification. OEM certified technicians shall provide unlimited onsite visit to include labor, travel expenses and other items as necessary. The technician shall be OEM certified to work on DPG Agilent Instruments.

The full service contract with the following requirements:

1) Unlimited on-site repair visits, including travel, labor and cost of parts (after service the system must be operating to meet the OEM manufacture’s specifications).

2) Use of equipment meeting OEM specifications Agilent parts or equal for repairs.

3) Consumables/supplies required for repair, such as but not limited to, normal wear-and-tear items like filaments, electron multiplier, liners, seals, lamps, tubing, LC capillaries, LC nebulizer needles, and LC needle seat/LC needle when needed for repair, etc.

4) Annual on-site preventive maintenance to keep the systems operating at peak performance for sensitive and high-precision analysis as scheduled by the Contracting Officer Representative. Each item is identified on the equipment list required an annual PM.

5) Provide any patch updates as they become available from Agilent that is within the original version of the software (i.e. version 10.1 to 10.2 is considered a patch update). The contractor will provide a response to complete the update within 30 days of availability from the vendor. If there is a full version upgrade (i.e. version 10 to version 11), then Dugway shall be responsible to purchase the software with a new license. The contractor shall then help with the new version installation. The software update shall include a CD or other type of approved storage to transfer the software update to the computer in use and ensure the software update is properly functioning and interfacing with Agilent instruments. The COR shall be responsible to ensure the prior approval for any software updates are completed by West Desert Test Center IT department prior to any updates. The contractor shall coordinate with the COR for what updates are required to be completed prior to any visit.

6) 100% repair coverage guarantee. The contractor shall offer a new replacement when not repairable on all DPG’s Agilent Equipment list within calendar 60 days. The contractor shall replace with new Agilent equipment that is the same OEM equivalent or better.

7) The equipment listed (in full text in this contract) or any replaced equipment shall not be shipped out to the contractor or leave Dugway Proving Ground to include any loaner equipment provided to the government.

2 General Requirements The contractor shall provide services required maintaining the Agilent instruments to ensure operational readiness for use at all times to support WDTC/DPG mission.

2.1 On-site Support from Certified Manufacturer Technician

The contractor shall provide Original Equipment Manufacture service technicians trained and certified by Agilent with documentation verifying capability.

The contractor/service technician shall be certified and trained by Agilent for each type of instrument. Technician capability shall be documented by Agilent provided certification documents. All training certificates shall be included in the quote package and provided on the request by the COR.

COR will continue monitoring the training certificates of the contractor's field engineer after the award.

The contractor shall verify US citizenship of all personnel performing at Dugway Proving Ground. This verification must be sent to the COR via email within 24 hours after scheduling an onsite service.

2.2 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at US Army Dugway Proving Ground and the contractor's corporate offices.

2.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.3 Personnel Administration

N/A.

2.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

2.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience.

2.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work at Dugway Proving Ground during normal working hours from 7:00 AM to 17:30 PM Monday through Thursday.

2.7 Travel / Temporary Duty (TDY)

N/A 3 Performance Requirements The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 Perform Annual Preventative Maintenance

3.1.1 The contractor shall provide comprehensive and complete annual preventive maintenance (PM) of Agilent instruments per the Agilent specification and checklist to keep operating at peak performance for sensitive and high-precision analysis. Before the PMs, the contractor shall provide PM checklists for each type of instrument, and the contractors shall perform the PM with the approved checklists by the COR. Within 24 hours after the PM, the contractor shall provide a PM report via email to the COR.

Performance Standards

a) Standard:

Provide annual preventive maintenance (PM). System must be fully functional per the Agilent specification after the service. Within 24 hours after the PM, the contractor shall provide a report to the COR, including any repairs/replacement parts. Report shall state “annual PM” as well as any work done to perform the PM.

AQL: 100%

3.2 Provide Onsite and Remote Repair Service

3.2.1

a) The contractor shall conduct and /or assist in troubleshooting, provide a preliminary assessment to the Government COR, provide any needed replacement parts, to include installation, and all repair labor required to restore equipment to full capability and OEM performance standards.

b) The contractor shall provide assessments for repair by means of unlimited remote service (via e-mails/phone) as well as on-site repairs when the Agilent instrument is nonoperational. The contractor technician shall provide contact email address and phone number.

Performance Standards

a) Standard: Communication by email or phone should be acknowledged by the contractor within two hours from notification by the government, and their initial plan/response by the contractor shall be provided within one business day after notification. If an on-site repair is required, the contractor shall complete all on-site repairs, services, and resolve any issues within three business days from time of notification. Within 24 hours after the repairs, the contractor shall provide a report of any repairs/parts/installations to the COR.

After three business days, if the contractor cannot resolve the issue, the contractor shall propose a written plan to resolve the issues. After 60 calendar days, if the contractor still cannot resolve the issue, the contractor then shall propose a written plan to replace the government non-functioning instrument with the new/remanufactured and same OEM model (or current OEM equivalent) instrument without additional charge to the government.

AQL: 100% every on-site service

3.3 On-site Support from Certified Manufacturer Technician

3.3.1 The contractor shall provide an OEM certified service technician who is trained and certified to service the instruments listed in the contract. The contractor shall provide documented proof that the service technician has been trained to perform the service of all Original Manufacturer Equipment (OEM), Agilent Instruments as stated in the Equipment list.

Performance Standards

a) The contractor/field engineer shall be certified the OEM and trained for each type of instrument on the Equipment list.

COR will continue monitoring the training certificates of the contractor's field engineer after the award.

The contractor must verify US citizenship of their personnel who will perform the service at Dugway. This verification must be sent to the COR via email within 24 hours after scheduling an onsite service.

This standard doesn't apply if the same person/field engineer of the contractor comes to Dugway to perform the service the second time.

AQL: 100%

3.4 Provide Software Upgrade

3.4.1 Contractor shall provide any patch updates as they become available from Agilent that is within the original version of the software (i.e. version 10.1 to 10.2 is considered a patch update). The contractor will provide a response to complete the update within 30 days of availability from the vendor. If there is a full version upgrade (i.e. version 10 to version 11), then Dugway shall be responsible to purchase the software with a new license. The contractor shall then help with the new version installation. The software update shall include a CD or other type of approved storage to transfer the software update to the computer in use and ensure the software update is properly functioning and interfacing with Agilent instruments. The COR shall be responsible to ensure the prior approval for any software updates are completed by West Desert Test Center IT department prior to any updates. The contractor shall coordinate with the COR for what updates are required to be completed prior to the site visit. The contractor shall provide on-site support by performing installation of the new updated software and ensure systems are 100% functional with new OEM updated software.

Performance Standards

a) Standard: The OEM software upgrade must be installed on the Dugway Chemical test Division Agilent instruments within 30 days from the release date.

AQL: 100%

4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security

Contractor Access to DPG. Access to DPG requires that Contractor employees voluntarily submit personal data (e.g. Name, Driver License Number, Date of birth, [Active CAC; Y or N], Email address, Company Name, and Citizenship) when applying for a DPG Identification Card. When applying for a Temporary Access Pass (contractor shall submit the personal data a minimum of 72 hours in advance) the following personal data is required (same as above plus date of arrival, date of departure, reason for visit, and areas to be visited). This information is routinely used by DPG Law Enforcement and Security personnel to conduct driver's license and criminal history/background checks. Adverse information revealed by such checks (e.g. outstanding criminal warrants, criminal history indicating a potential risk to DPG Installation security, or similar negative information indicating a potential security and/or law enforcement risk to DPG) may result in denial of access and/or re-entry to DPG. Delays caused by any adverse employee information do not constitute a basis for claim by the Contractor. It is the Contractor's responsibility to assure all personnel scheduled to work on the installation have acceptable backgrounds.

At this time this is an unclassified contract with nor requirement to have a FSO or complete a DD254 Form. Some of the work required by this contract may require access to restricted areas. Occasional delays in obtaining authorization for access to these areas or escort to a work site may be anticipated.

Security Badge Requirements. The Contractor is responsible for security credentials issued to their employees and/or employees of their subcontractors. The DoD Federal PIV credential, the CAC, will provide a level of identity assurance and a method of authentication. Consistent with applicable law, the CAC shall be the principal identity credential for supporting interoperable access to installations, facilities, buildings, and controlled spaces. Before Common Access Card (CAC) issuance, the contractor employee requires, at a minimum, a favorably adjudicated T1/HSPD12 or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a Department of Defense (DoD) facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigations fingerprint check and a successfully scheduled T1/HSPD12 Investigation. A T1/HSPD12 is required for permanent issuance of the credential. The credential may be issued upon favorable return of the FBI fingerprint check, pending final favorable completion of the T1/equivalent, based on a commander/director risk management decision. An individual holding a valid national security clearance shall not require an additional submission of the T1/equivalent. The Dugway Installation Security Office at 435-831-3527 shall be contacted once contract is awarded to begin making arrangements for completing the T1 Investigations which will require, digital fingerprints, completion of OF 306 Form, and completion of EQIP to start investigation. A designated representative (being an officer or supervisor of the Contractor) shall co-sign for each individual when obtaining the required item(s). Additionally, the Contractor shall provide to the KO a list of employees needing credentials under the awarded contract prior to initiation of work. Occasional visitors to Federal facilities will continue using a locally established, temporary issue, visitor identification system. The Contractor shall submit, to the KO with his monthly billing, a "certificate of return for all credentials from the cognizant office(s) before approval for payment will be considered. The replacement cost credentials are as follows.

a) Non-Proximity DPG ID Card $2.97

b) Proximity DPG ID Card $6.91

c) CAC Card Cost

The above indicated replacement cost for lost items will be deducted from the Contractor's monthly billing (during the month of discovery) for item(s) not returned or lost, or the Contractor will be billed in cases where the replacement cost of lost items exceeds the amount due the Contractor. The Contractor shall be required to have security credentials issued to their personnel by DPG Visitor Control Center Bldg. 5910. Security credentials shall be visible at all times while West of Access Control Point 2. The Government will be responsible for the issuance of security credentials required by DoD 5220.22-R Industrial Security Regulation, and HSPD-12.

Entry Procedures to Controlled / Restricted Areas. The Contractor shall coordinate with Range Control at phone number 435-831-5141 for access to DPG Range Areas. Access to Buildings 4153, 4156, 4165, and 8027 shall be initiated via use of the phone located at the turnstile at each buildings entry location. The Contractors personnel requiring unescorted entry to restricted or other sensitive areas designated by the Installation Commander shall comply with HSPD-12, AR 380-67 and AR 25-2.

Contractor Sponsored Foreign Nationals. All foreign national personnel (including guests) that need access past Access Control Point 2 will require a DPG affiliated U.S. citizen escort. If a sensitive test or visit is scheduled during the dates provided, the COR will inform the Contractor whether the work/visit may take place. The COR will forward the list to the DPG Foreign Disclosure Officer within the Counterintelligence Office for verification. Foreign nationals will not be allowed on DPG until verification process is complete. Once verification has been received, the COR is responsible to provide the Protocol Office the following information for badge preparation.

a) Name

b) Company Name

c) Point of Contact (POC)

The COR is also responsible to pick up the badges and badge holders, issue them to the visitor, and return them at the end of the visit. If the visit is only schedule to take place in the English Village area, the Visitor Control Center will issue a Foreign National Visitor Pass.

Reporting Requirements. The Contractor shall immediately report any known or suspected breaks or violations of security to the proper authorities, the KO, and the COR and remain at the scene until authorities arrive. Additional or other conditions or situations are reportable under DoD 5220.22-M National Industrial Security Program Operating Manual Supplement. The Contractors personnel shall report to an appropriate authority any information or circumstances that they are aware that may pose a threat to the security of US Government, DoD, DoD personnel, Contractor personnel, resources, and classified or unclassified defense information. The Contractor shall brief their employees of reporting requirements upon arrival to the site.

Drivers. Drivers must be appropriately licensed by the State of Utah or other appropriate jurisdiction to operate vehicles used in the performance of this contract on Federal, State of Utah, and local highway systems. Violations of law off post may result in the employee being barred from driving on the Installation or barred from the Installation. These incidents shall not relieve the Contractor from performing the functions in this contract.

Contractors personnel requiring unescorted entry to restricted or other sensitive areas designated by the Installation Commander shall comply with AR 380-67 and AR 25-2. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

Contractor Vehicle Registration. (if applicable) The Contractor shall register all Contractor- owned or operated vehicles and trailers operating on the installation within 7 working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

4.2 Clearance

The contractor will not have access to classified material however will be required to sign a non-disclosure agreement which simply states that anything they see or hear on Dugway Proving Ground is not to be released or discussed with the public.

4.2.1 Public Release: No test data, reports or documents shall be released to other organizations unless authorized in writing by the Contracting Officer, assigned COR through the designated ATEC/AEC Directorate, and the ATEC OPSEC Coordinator. Any information (classified or unclassified) pertaining to this contract shall not be released for public dissemination. Proposed public releases shall be submitted for approval prior to release to: Army Test and Evaluation Command, ATTN: Security Office, Aberdeen Proving Ground, MD 21005.

4.2.2 Foreign Personnel: In accordance with restrictions required by Executive Order 12470, the Arms Export Control Act (Title 22, United States [US] Code [USC]) (Sec 275), the International Traffic in Arms Regulation (ITAR), or Department of Defense (DoD) Directive 5230.25, Withholding of Unclassified Technical Data from Public Disclosure, no foreign persons will be permitted to work on a contract without notifying the Contracting Officer.

4.2.3 Non-US Personnel: If the Non US Person is employed/used for contract performance, the company must have a Technology Control Plan (TCP) in place to inform the Government Contracting Activity (GCA)/Defense Security Service (DSS)/Cognizant Security Office (CSO) of what they will do to protect the technology and prevent "unauthorized disclosure." If the Company discloses, exports, deemed-export or otherwise released the technology, remedies can, and most likely will be enforced through State Department export violations. DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) 10-509 apply.

4.2.4 Protection Program Training: Government provided and required security training includes initial and annual Information Assurance, Antiterrorism, Operations Security, Threat Awareness and Reporting Program (TARP) training, ATEC Annual Security Awareness Training, and other command mandated training. The method of training reporting will be identified to the contractor through the COR prior to the start of training.

*** ATTENTION ***

CAC HOLDERS: Level I Antiterrorism Awareness Training course (JS-US007-14) is now hosted on the Joint Knowledge Online (JKO)Learning Management System (LMS) for CAC holders at https://Jkodirect.jten.mil. Login and Search for the course on the Course Catalog tab via the number or key word, enroll, and Launch.

FOR NON-CAC HOLDERS: A standalone version of the course for Non-CAC holders (i.e. Family members 14 years old and over, etc.) is also available at this link http://jko.jten.mil/courses/atl1/launch.html. An access link to this course is also located on the JKO login page. The standalone version is intended for Non-CAC users without a JKO account ONLY!

IMPORTANT: The standalone course MUST be completed on the computer in which it is started. Course progress is not transferable between computers. The standalone course does provide a completion certificate but will not be tracked on JKO and no record will be maintained.

For assistance regarding the Level I Antiterrorism Awareness Training, contact the JKO Help Desk, Monday - Friday 0700-2300 EST at COMM: 757-203-5654 / DSN: 668-5654 or email jkohelpdesk@jten.mil. Our goal is to provide assistance within one business day.

Access and General Protection/Security Policy and Procedures: Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

4.3 Safety

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

4.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work IAW deliverable A007. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

4.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

4.3.3 Contractor Compliance. The contractor and its subcontractors shall comply with Public Law 91-596 (Occupational Safety and Health Act (OSHA)) and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). These requirements shall be incorporated into the contractor’s safety and health program.

4.3.4 Mishap Notification and Investigation. The contractor and its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government personnel and to cooperate in any resulting safety investigation. The contractor shall notify (via telephone) the cognizant contracting officer, the contracting officer’s representative, and/or other applicable members within four (4) hours of all mishaps or incidents. The Government person notified by the contractor will in-turn notify the Safety office.

Contractor notifications made after duty hours shall be reported to the appropriate installation Command Post. If requested by the cognizant KO, the COR, and/or the cognizant PM, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records until released by the investigating safety office. If the Government investigates the mishap, the contractor and the subcontractors shall cooperate fully and assist the Government personnel until the investigation is completed.

Dugway Safety Office. During performance of work under this contract on premises which are under direct control of the Government, the Contractor shall conform to all safety rules and requirements issued by the Dugway Safety Office and in effect at time of award of contract and take such additional precautions as the KO may reasonably require for safety and accident prevention. The Contractor shall take all reasonable steps and precautions to prevent accidents and preserve and protect personnel and property. Any violations of established safety and accident prevention rules and regulations, unless promptly corrected, will be grounds for termination of this contract pursuant to the "Default provisions”.

4.4 GOVERNMENT INSPECTIONS, AUDITS, AND SURVEYS AND REQUESTS FOR INFORMATION AND TECHNICAL ADVICE.

In accordance with FAR 52.246-5, the contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires. The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all places and times during the term of the contract.

The Government shall perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform with contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements, for no additional fee. When the defects in services cannot be corrected by performance, the Government may

(1) Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce any fee payable under the contract to reflect the reduced value of the services performed. If the contractor fails to promptly perform the services again or take the action necessary to ensure future performance in conformity with contract requirements, the Government may

(a) By contract or otherwise, perform the services and reduce any fee payable by an amount that is equitable under the circumstances; or

(b) Terminate the contract for default. "Services", as used in this clause, includes services performed, workmanship, and material furnished or used in performing services.

The contractor shall respond to all requests for information and technical advice regarding the services in this contract. Responses shall be either verbal or written, as specified by the requester.

Types of action shall include:

- Responding to inquiries and suggestions.

- Providing written comments based on review of draft documents such as regulations that affect the operations in this contract.

- Providing information requested by customers, investigators, inspectors, auditors and members of special teams (both internal and external to AEC), and responding to findings of such inquiries.

- Preparing reports in accordance with government instructions and directives by the requested due dates.

- Attending on-site and off-site meetings as required by the Government.

4.5 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government. The QASP will not be provided to the contractor at any time.

4.0 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this attachment 1. The contractor shall deliver this plan to the COR IAW deliverable A002. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each Common Levels of Service (CLS) can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a QC Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

4.6 LOST AND FOUND PROPERTY: If item(s) are found that do not belong to the contractor; the item(s) shall be turned in to the COR.

4.7 Transition

There will be no transition involved with this contract, the contractor will completed the install, test and training then the government will take responsibility for the effort.

4.7.1 Government Furnished Materials

None

4.8 Management of Government-Furnished Property and Equipment: None

4.9 Telephone Service: The Government may provide phone service in support of the contract supporting the government

4.10 Network Access: Network access will not be provided the contractor.

4.11 Copying, Printing, and Reproduction: The Government will provide shared-use copy machines for limited copying of official reports, documents, and correspondence to accomplish the requirements of specific tasks.

4.12 Environmental Requirements

The contractor shall comply with all federal, state and local code involving environmental concerns.

4.13 Facility construction will comply with Unified Facilities Criteria (UFC) DoD Minimum Antiterrorism Standards for Buildings (UFC 4-010-01)

4.14 Government Furnished Equipment: N/A

4.15 Contractor-Furnished Property and Services:

The contractor shall furnish all necessary supplies, parts, materials, tools, support equipment, labor and vehicles required to perform all operations required by this contract, except for those items or services specifically stated as Government-furnished. Contractor-furnished equipment shall be maintained at all times in a safe and serviceable condition in accordance with the manufacturer recommendations. Maintenance of contractor-furnished equipment will not be performed on Government property or at government expense. The COR or designated representative may inspect the contractors equipment at any time and direct the removal of any unsafe or objectionable equipment from the installation. All contractor-furnished equipment shall be operable and shall meet all local, state, federal, and environmental requirements.

4.16 PERSONAL/CONTRACTOR-OWNED PROPERTY. The contractor shall ensure that personal/contractor-owned property brought on Government work sites is clearly marked as such to preclude misidentification as Government property. Additionally, the contractor shall ensure that personal/contractor-owned property meets safety specifications as set forth by OSHA and the U.S. Army. The contractor shall ensure that all personal/contractor-owned property is removed at the end of the performance period. All personal/computer IT equipment shall be scanned and checked by Government IT personnel before equipment can be connected to any Government network.

4.17 Applicable Directives

PUBLICATIONS. The following publications are applicable to the overall performance of this PWS. The contractor is required to adhere to the most current version of any of the published regulations found below.

Department of Defense (DOD), U.S. Army, State and Federal regulations are publicly available on the internet. Other publications can be obtained by contacting the Contract Specialist for an electronic version.

In addition to documentation listed in the Contract the following documents will apply to the operational data analysis support:

Department of Defense Directives (DoDD) 5000.1, the Defense Acquisition System, 12 May 2003.

DoDD 8000.1, Management of DoD Information Resources and Information Technology, 20 March 2002.

DoDD 5000.2-R, Mandatory Procedures for Major Defense Acquisition Programs (MDAPs) and Major Automated Information System (MAIS) Acquisition Programs, 12 May 2003.

Army Regulation (AR) 25-3, Army Life Cycle Management of Information Systems.

AR 73-1, Test and Evaluation Policy, 30 May 2003.

Department of Army (DA) Pamphlet 73-7, Test and Evaluation Software Test and Evaluation Guidelines.

MDA System Capability Specification.

GMD Capabilities Document (GCD).

National Defense Authorization Act Section 234 DoD Instruction 5134.9, Missile Defense Agency (MDA) AR 381-11 Intelligence Support to Capability Development AR 385-10 The Army Safety Program AR 700-127 Integrated Product Support Army Universal Task List (AUTL) ATEC PAM 73-21 Modeling and Simulation Verification, Validation, and Accreditation Methodology ATEC Regulation 73-1 System Test and Evaluation Policy ATEC Regulation 73-21 Accreditation of Models and Simulations for Test and Evaluation DA PAM 385-16 System Safety Management Guide DA PAM 385-30 Mishap Risk Management DA PAM 5-11 Verification, Validation, and Accreditation of Army Models and Simulations DA PAM 73-1 Test and Evaluation in Support of Systems Acquisition MIL-STD 882E System Safety OPM 73-182 System Test and Evaluation Policy, Universal Joint Task List (UJTL) 5 Deliverables

The contractor shall provide deliverables as described in performance requirements section.

All service being done in section 3.1 and 3.2 will require a service report (refer to PRS 3.1 and 3.2).

The contractor’s service report format is acceptable, but the minimum required information in the service report are: date of service, name of field engineer/technician, type of instrument, serial number of instrument, issues, diagnoses, and repairs. The report shall be emailed electronically to the COR and the MICC DPG Contracting Office Representative.

List of Deliverables (Reports)

1. Instrument Specific Checklist for Preventative Maintenance

2. Service Report on all Repairs completed and list of parts used, Contract number.

3. Safety Plan

4. Quality Assurance Plan

6 Related Documents: NONE 7 Anti Terrorism/Operation Security Requirements:

7.1 AT Level 1 Training: Contractor employees with an area of performance within as Army controlled installation, facility or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil

7.2 Suspicious Activity Reporting Training (iWatch).

For contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within calendar days of new employees commencing performance with the results reported to the COR 5 calendar days after contract award.

7.3 Requirement for OPSEC training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

For contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 30 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

7.4 Escorts in Sensitive Areas: Contractor shall comply with AR 380-67 (Personnel Security Program) and Homeland Security Presidential Directive 12 (Policy for a Common Identification Standard for Federal Employees and Contractors) as well as FAR 52.204-2, Security Requirements. Additionally, Contractors must comply with - (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor. For classified contracts, the DD Form 254 will be attached with the contract.

7.5 Access and general…

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