DRAFT_JE-OPETS-LM_PWS_20170614.pdf

Performance Work Statement (PWS)

Joint Enterprise - Omnibus Program, Engineering, and Technical Support -

Logistics & Medical

(JE-OPETS-LM)

06/14/2017

Version 1.0

Vision Statement

1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Personnel Administration

2.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.6 Location and Hours of Work

2.6.1 OCONUS Requirements

2.6.2 Surge Requirements

2.6.3 Compressed Work Schedule

2.7 Travel / Temporary Duty (TDY)

3 Performance Requirements

3.1 JE-OPETS-A ................................................................................. Error! Bookmark not defined.

3.2 JE-OPETS-LM

4 Special Requirements

4.1 Security and Safety

4.1.1 Security

4.1.2 Safety

4.2 Training

4.3 Transition

4.4 Government Furnished Materials

4.5 Quality

4.5.1 Quality Control

4.5.2 Quality Assurance Surveillance Plan

5 Deliverables

6 Related Documents

Performance Work Statement (PWS)

Joint Enterprise - Omnibus Program, Engineering, and

Technical Support (JE-OPETS)

Vision Statement

1 Introduction

The Joint Program Executive Office for Chemical and Biological Defense (JPEO-CBD) has ongoing requirements for program management, systems engineering, and technical advisory and assistance contract services to support the research, development, production, procurement, fielding, sustainment, and continuous product improvement of Chemical, Biological, Radiological, Nuclear and High-Yield Explosive (CBRNE) Defense systems.

1.1 Mission

The JPEO-CBD manages a dynamic and diverse portfolio of critical warfighting capabilities, requiring an approach for cohesive and innovative total life cycle systems management to rapidly respond to customer needs in a cost-effective manner. To facilitate this approach, contract support personnel are required to supplement Government civilian personnel in order to provide the comprehensive services required to support the JPEO-CBD’s current and evolving mission.

The primary goal of this acquisition is to establish three Enterprise-wide Multiple Award

Indefinite Delivery, Indefinite Quantity (MA IDIQ) contract vehicles to assist the JPEO-CBD in meeting the schedule-driven, critical solutions of the Warfighter. Subsequent Task Order (TO) awards will be made under each MA IDIQ contract, based on a rapid competitive process, to ensure flexible and responsible support services across the JPEO-CBD Enterprise.

1.2 Background

Historically, the JPEO-CBD empowered each of its Joint Project Management Offices (JPMOs) with control over their own support contracts. This approach resulted in over seventy contracts, as well as a number of inefficiencies involving high costs (e.g., overhead rates, salary creep, etc.), inconsistent management practices, and a cumbersome administrative burden. In 2012, the Omnibus Program, Engineering, and Technical Support (OPETS) contract, a $495 million

(M) MA IDIQ services contract, was awarded to address these contracting challenges. OPETS included Full and Open, unrestricted competition across five business area “domains” -

Business and Analytical, Engineering and Technical, Information Technology, Logistics, and

Medical - as well as a restricted competition within the Small Business Set-Aside (SBSA) domain, Acquisition. Fair Opportunity competitive procedures, in accordance with (IAW) Federal

Acquisition Regulation (FAR) 16.505, were then followed to award multiple Task Orders under each domain, where only those IDIQ contract holders with a contract in any particular domain could compete for Task Orders under that domain. Since its inception, OPETS has been successful in meeting the needs of the JPEO-CBD and other customers, providing better visibility of requirements across the JPEO-CBD Enterprise, accelerating the process of awarding TO contracts, and promoting efficiencies and cost savings while fostering competition.

The Joint Enterprise - Omnibus Program, Engineering, and Technical Support (JE-OPETS) contracting effort is a follow-on to OPETS. Where OPETS was an IDIQ contract with multiple awards under six separate domains, the contracting approach for JE-OPETS will consist of three MA IDIQ contracts, as outlined below.

JE-OPETS-A (Acquisition): $249M; will remain 100% SBSA

JE-OPETS-BEI (Business and Analytical, Engineering and Technical, and Information

Technology): $249M

JE-OPETS-LM (Logistics and Medical): $249M

1.3 Scope

This Performance Work Statement (PWS) defines the JE-OPETS contract support services required for the JPEO-CBD Enterprise, to include the Headquarters Directorates and all of the

JPMOs which report directly to the JPEO-CBD. The JPEO-CBD is the Joint Services advanced developer for research (6.4/6.5), development, acquisition, production, procurement, fielding, and life-cycle sustainment support of Chemical and Biological Defense (CBD) equipment and medical countermeasures systems. Under the JPEO-CBD, the JPMOs lead, manage, and direct the development, acquisition, and fielding of all systems within the JPEO-CBD portfolio (i.e., Chemical and Biological (CB) sensors, integrated reconnaissance systems, obscuration capabilities, state-of-the-art laboratory platforms and technologies, advanced CBRNE identification and analytic methodologies, CB warfare agent elimination systems, information architecture and applications, medical countermeasures systems, CBRN protection systems, and hazard mitigation capabilities). The JPEO-CBD supports all military services, as well as homeland defense, allies, and United States (US) citizens and troops located within and outside of the Continental US (CONUS and OCONUS).

In addition to the JPEO-CBD Enterprise, other Federal organizations may use the JE-OPETS contract vehicle, subsequent to consideration of available funds under the contract ceiling and approval from the JPEO-CBD.

JE-OPETS is an MA IDIQ acquisition instrument under FAR 16.504. JE-OPETS-BEI and JE-

OPETS-LM will be solicited as unrestricted, Full and Open competitions, while JE-OPETS-A will be restricted to small business competitors only. The intended award methodology for JE-

OPETS is to make “at least” three contract awards under each IDIQ contract. However, award to more than three, less than three, or none is reserved. The ordering period for each IDIQ contract will consist of a three-year Base Period and one 3-year Option Period, for a total ordering period of six years. Task Orders awarded under each MA IDIQ contract will be solicited as Fair Opportunity competitions, where an IDIQ contract holder can only compete for Orders under the IDIQ contract(s) in which it holds an award. The Period of Performance (POP) start dates for Task Orders awarded under each MA IDIQ contract will be aligned with the end of the current OPETS Task Order POPs, as identified below, in Fiscal Years (FYs) 18 and 19.

JE-OPETS-LM: Targeted POP start date is February 2018

JE-OPETS-A: Targeted POP start date is February 2018

JE-OPETS-BEI: Targeted POP start date is February 2019

Task Order POPs will be tailored to each requirement, and will include a Base Period and any

Option Period(s) as specified within the solicitation. Task Order Option Periods may be subject to economic price adjustment. Performance under this effort will primarily be conducted at or around (i.e., on- or off-site) each of the requiring offices requiring support.

2 General Requirements

2.1 Non-Personal Services

The Government shall neither supervise contract support personnel nor control the method by which they perform required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contract support personnel. It shall be the responsibility of the contractor to manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activities needed to execute contractual requirements. The contractor shall:

Provide effective management of both organic support contractors and subcontractors

Implement an adequate approach to execute invoicing procedures

Demonstrate reasonable, cooperative behavior when interacting with the Government

Manage conflict resolution effectively, to include problem identification, formation and implementation of corrective action plans, and follow-up actions as necessary

Seek to ensure customer satisfaction and professional and ethical behavior of all contract support personnel

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

2.3.1.1 Administration: The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. A primary point of contact will be assigned with which the Government can discuss contract management. In addition, for each TO requiring on-site support, one Site Supervisor will be assigned who, in addition to being assigned in direct support of the customer on the TO contract, will work with the Government to obtain work assignments for all on-site support personnel, assign work accordingly, provide performance oversight and conflict resolution, and maintain proper and accurate records of personnel assigned to work on-site. The contractor must maintain continuity of support operations between assigned support location(s) and its corporate offices in order to respond to Government requests for contractual action in a timely fashion.

2.3.1.2 Organizational Conflicts of Interest: Contract support personnel (to include subcontractors) performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information, or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in

FAR Subpart 9.5. The contractor shall notify the Contracting Officer (KO) immediately whenever it becomes aware that such access or participation may result in an actual or potential OCI and shall submit a plan for KO approval to avoid or mitigate such OCI. In the event that the KO unilaterally determines that an OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies, including prohibiting the contractor from participation in subsequent requirements which may be affected by the OCI.

2.3.2 Personnel Administration

Stability and continuity of the workforce are essential; therefore, the contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. In addition to providing the necessary infrastructure to support all contractual requirements, the contractor shall ensure that all deliverables required by contract, as well as any additional work products requested by the Government, are submitted in a timely and complete manner.

The contractor shall provide administrative support to contract support personnel in a timely fashion (e.g., time keeping, leave processing, pay, emergency needs, etc.). In cases when

Government Furnished Equipment (GFE) is not provided to support contractual requirements, the contractor shall provide the equipment necessary to support assigned tasks. The contractor shall maintain currency of its contract support personnel by providing initial and refresher training to meet PWS requirements. The contractor shall also assist its contract support personnel, when necessary, to make travel arrangements.

2.4 Subcontract Management

The contractor shall be responsible for any and all subcontract management necessary to integrate work performed and shall be responsible and accountable for subcontractor performance. Post IDIQ award, prime contractors may add subcontractors to their team after notification to and approval by the PCO.

2.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish assigned work for each awarded position by employing and utilizing qualified personnel with the appropriate combination of relevant experience, skills, additional training and/or education, and security clearances, as required. The contractor shall ensure that contract support personnel are assigned to perform the labor categories defined within this document at the minimum labor rates and man-hours necessary to accomplish the tasks assigned.

2.6 Location and Hours of Work

Performance accomplished in accordance with this PWS requires work, both on- and off-site, at contractor, subcontractor, and Government facilities in various CONUS and OCONUS support locations (mainly in the continental United States). The support locations required across the

JPEO-CBD Enterprise are listed below; however, other support locations may be added based on future requiring office needs and/or other Federal organizations using the contract vehicle.

Aberdeen Proving Ground - Edgewood Area (APG-EA), MD

Albany, GA

Boston, MA

Camp Lejeune, NC

Camp Pendleton, CA

Dahlgren, VA

Ft. Belvoir, VA

Ft. Bragg, NC

Ft. Detrick, MD

Ft. Leonard Wood, MO

Ft. Sam Houston, TX

MacDill Air Force Base

Patuxent River, MD

Republic of Korea

San Diego, CA

Stafford, VA

Washington, DC / National Capital Region / Pentagon

The contractor is responsible for providing a workforce at the support locations required during normal workdays, Monday through Friday. Contract support personnel typically work eight (8) hours per day, forty (40) hours per week. Core hours of work are from 0900 to 1500 daily. All employees are expected to be available during core hours, though certain positions require specific start and end times, as identified within each position-specific Work Breakdown

Structure (WBS).

The contractor shall determine where the office space for off-site personnel will reside. On-site support personnel will reside in assigned Government facilities, except on Federal holidays or when the Government facility is closed due to local or national emergencies (e.g., weather, etc.), administrative closings, or similar Government-directed facility closings (e.g., Government shutdown, etc.). In such cases, to include any Federal holiday(s) not recognized by the contractor, alternate work procedures and/or locations shall be established for on-site support personnel.

2.6.1 OCONUS Requirements

OCONUS support (temporary and/or permanent) may be required in Korea, Japan, Uganda, Kuwait, Jordan, Canada, Albania, Ireland, Germany, Morocco, the United Kingdom, Italy, Saudi

Arabia, Qatar, or other locations as determined by enemy threats and mission, and will be in accordance with supported command policies and procedures. With prior approval by the KO, deployed individuals may be required to work other than core hours in support of mission requirements and are authorized to exceed a forty (40) hour work week; however, hostile fire and hardship pay differentials apply only to the forty (40) hour work week.

2.6.2 Surge Requirements

Occasionally, the Government may encounter surge environments in which additional hours beyond the standard contract support schedule. In such cases, the contractor shall work with the Government requiring office to determine an agreeable work schedule, and associated duration for surge, prior to contract support personnel entering into an extended work schedule.

The contractor will also address the surge requirement with the KO and Contracting Officer’s

Representative (COR), and can submit a request for equitable adjustment if necessary.

Although most contractors are overtime exempt, both overtime and compensation are permitted, upon notification to and approval from the KO. It is at the contractor’s discretion how contract support personnel will be compensated for support during surge requirements.

2.6.3 Compressed Work Schedule

The contractor may determine, on a case-by-case basis, whether or not a Compressed Work

Schedule (CWS) is appropriate for each contractor supporting this contract vehicle. For individuals that the contractor identifies able to support a CWS while still performing at an effective level and accomplishing all assigned tasks, the contractor shall provide a signed CWS

Agreement. The Agreement, along with a proposed work schedule, will then be submitted to the appropriate Government Lead within the requiring office to determine whether or not any potential exist. After a CWS begins, the contractor is responsible for addressing any performance issues with its employees, or altering/cancelling the schedule should a change in mission occur which renders the schedule impractical.

2.7 Travel / Temporary Duty (TDY)

Travel is expected in support of this effort throughout the period of performance, as travel to other Government or contractor facilities will be required to accomplish assigned tasks. All travel requirements shall be pre-approved by the COR in advance of travel dates. In case of mission urgencies, oral or verbal approval may be obtained from the COR. One exception is OCONUS travel, which shall be approved by the KO. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs. Local travel

(i.e., mileage from the home work location to the temporary duty location and from the temporary duty location back to the home work location which is fifty (50) miles or less one way) is reimbursable, as are costs associated with tolls, parking, and public transportation.

3 Performance Requirements

The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 JE-OPETS-LM

3.1.1 Logistics

Logistics includes all support associated with the development, production, fielding, maintenance, sustainment, and improvement of a program of record. To facilitate this support requirement, the following areas of interest have been identified to categorize Logistics:

a. Acquisition Logistics

b. Fielding, Quality Management, and Sustainment

Provided in the paragraphs below are the support requirements within Logistics. These requirements include broad descriptions for the support required at the IDIQ level and will be defined in greater detail at the TO level.

3.1.1.1 Acquisition Logistics

3.1.1.1.1 Logistics Management Specialist. The offeror shall serve as a logistician, providing all acquisition logistics support functions (i.e., planning, development, implementation, and management of support concepts and strategies) for programs within the JPEO-CBD portfolio. Using performance-based logistics, the offeror shall plan and develop effective product support strategies, ensuring they meet established goals for operational effectiveness and readiness. The offeror shall manage, as required, review and comment on Contractor technical manuals, validation efforts, provisioning data, training packages, and other logistics-related deliverables. The offeror shall determine level of maintenance, review system parts lists, and make recommendations on the table of allowance.

3.1.1.1.2 Staff Logistician. The offeror shall design and implement systems to collect, maintain and analyze data; generate progress reports and other logistics tracking information related to programs within the JPEO-CBD portfolio.

3.1.1.1.3 Program Logistician. The offeror shall serve as the program-level point of contact for all logistics requirements. The offeror shall be responsible for developing, updating, and/or reviewing and providing comment to all logistics-related documentation (e.g., Life Cycle

Sustainment Plan, Logistics Requirement and Funding Strategy), the LCCE, and the Joint

Independent Logistics Assessment. The offeror shall perform logistics engineering and management studies and analyses, as required. In addition, the offeror shall provide input and participate in program milestone reviews with the Milestone Decision Authority. The offeror shall also assist in the development and implementation of logistics policies and procedures, as required.

3.1.1.1.4 Equipment Specialist. The offeror shall serve as an equipment specialist, advising on the preproduction, production, usage, and disposal of chemical and biological defense protective equipment.

3.1.1.1.5 Technical Documentation Specialist. The offeror shall serve as a technical documentation specialist, responsible for collecting, organizing, reviewing, and providing comment to the customer’s technical documentation; which includes, but is not limited to, system specifications, user manuals, software products and special reports. The offeror shall proofread and edit these technical documents, maintaining version control and consistency in naming conventions. In addition, the offeror shall be responsible for all distribution and duplication of technical documentation.

3.1.1.2 Fielding, Quality Management, and Sustainment

3.1.1.2.1 Fielding Coordinator. The offeror shall provide total package fielding support to programs within the JPEO-CBD portfolio.

3.1.1.2.2 Quality Assurance Specialist. The offeror shall provide quality assurance oversight and support to programs within the JPEO-CBD portfolio and external agencies, such as prime Contractor sites and government laboratories, as required. The offeror shall plan, organize, and conduct such quality assurance activities relating to the design, development, fabrication, installation, modification, sustainment, and analysis of systems or system components for a functional specialty (i.e., reliability and maintainability, systems safety, materials, avionics, structures, propulsion, chemical/biological, human systems interfaces, weapons, etc.).

3.1.1.2.3 Transition Manager. The offeror shall serve as a transition manager for fielded systems within the JPEO-CBD portfolio. The offeror shall provide daily technical and service-level transitional support.

3.1.1.2.4 Sustainment Manager. The offeror shall perform the research, logistical analysis, and planning necessary for sustaining all CBRN-related COTS equipment fielded across the

JPEO-CBD portfolio.

3.1.1.2.5 Property Accountability Officer. The offeror shall maintain property books, hand receipts and accountability for all standard and non-standard equipment transferred to the customers within the JPEO-CBD portfolio. The offeror shall be responsible for researching, cataloging, posting, editing, and filing all property book documentation.

3.1.2 Medical

Medical includes all support associated with the product concept and design, and policy and protocol development of all JPEO-CBD systems relating to biologics, vaccines and pharmaceuticals. To facilitate this support requirement, the JPEO-CBD has identified the following areas of interest to categorize Medical:

a. Drug Development Policies & Procedures

b. Science, Pharmaceutical, Vaccine/Biologics, Management

Provided in the paragraphs below are the support requirements within Medical. These requirements include broad descriptions for the support required at the IDIQ level and will be defined in greater detail at the TO level.

3.1.2.1 Drug Development Policies & Procedures

3.1.2.1.1 Nonclinical Advisor. The offeror shall serve as an advisor on the nonclinical protocols used during development of CBRN pharmaceutical products. The offeror shall provide recommendations on regulatory matters concerning good laboratory practices for nonclinical studies. Additionally, the offeror shall provide oversight on formulation development, assay qualification and validation, International Conference of Harmonization stability protocols, and FDA regulations and guidelines for good manufacturing practices.

3.1.2.1.2 Clinical Advisor. The offeror shall serve as an advisor on the clinical protocols used during development of CBRN pharmaceutical products.

3.1.2.1.3 Process Advisor. The offeror shall provide scientific and technical support during the development or transfer of new biologics and other medical technologies. The offeror shall assist in determining strategic direction of the project office by proposing and implementing actionable strategies to address critical issues. The offeror shall review pertinent correspondence and related documents for scientific and medical content, and evaluate all aspects of the clinical study protocol. Additionally, the offeror shall provide insight on current good laboratory and manufacturing processes and FDA requirements. The offeror shall advise the client on the impact of changing trends in the pharmaceutical industry and FDA policies and requirements, and recommend courses of action. The offeror shall provide advice on the impact of legislative changes and directives from higher echelons and recommend courses of action, as well as ensure application of pertinent inter-state and foreign commerce laws and regulations governing manufacturing and shipment. In addition, the offeror shall facilitate communication and coordination with the FDA, as required.

3.1.2.1.4 Regulatory Affairs Manager. The offeror shall assist in the organization, planning, assessment, and management of regulatory affairs (i.e., FDA) and quality assurance activities to support the research, development, and acquisition of JPEO-CBD medical systems.

3.1.2.2 Science, Pharmaceutical, Vaccine/Biologics, Management

3.1.2.2.1 Bioengineer. The offeror shall serve as an advisor on all aspects of bioengineering, medical countermeasures, drug development, and portfolio management, to include bioengineering efforts, industry best practices, strategic relations, and medical transition activities. The offeror shall perform support and oversight functions from product conceptualization through implementation. The offeror shall establish and maintain relationships with relevant internal and external stakeholders in the CBD community (i.e., combat and materiel developers, systems engineers, test and evaluation entities, Industry, DoD, Department of Health and Human Services Biomedical Advanced Research and Development

Authority, JSTO, FDA, and academic partners in order to evaluate current and emerging medical technologies and facilitate cross-communication regarding program priorities and courses of action. In addition, the offeror shall assist in determining the strategic direction of the organization, participating in technology demonstrations and directing Science and Technology

(S&T) transitions.

3.1.2.2.2 Scientist. The offeror shall provide scientific oversight and technical knowledge in the areas of bioengineering, biology, chemistry, and vaccine development. The offeror shall support and analyze the development of medical technologies. The offeror shall author and edit documents, reports, and briefings; interpret technical data, specifications, and requirements;

and assist in development of risk management efforts. Additionally, the offeror shall work closely with the product team to solve problems and ensure application of appropriate scientific principles to meet technical requirements.

3.1.2.2.3 Licensed Healthcare Provider. The offeror shall serve as a licensed healthcare provider, offering insight to JPEO-CBD program offices on medical/healthcare informatics and biosurveillance efforts. The offeror shall review and provide input to requirements and acquisition documentation. The offeror shall participate in meetings and activities, and maintain relationships with Tricare Management Activities (TMAs), Armed Forces Health Longitudinal

Technology Application (AHLTA), Veteran’s Administration (VA), Office of the Surgeon General

(OTSG), Center for Disease Control (CDC), Health and Human Services (HHS), Biomedical

Advanced Research and Development Authority (BARDA), and JSTO.

4 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

This section describes the security and safety for this effort. The following sub-sections provide details of various considerations on this effort.

4.1.1 Security

Contract support personnel providing services under JE-OPETS Task Orders may be required to receive, handle, and generate sensitive and/or classified information up to and including the

TOP SECRET/Sensitive Compartmented Information (SCI) classification level. Access to sensitive and/or classified information requires a favorable security investigation resulting in an adjudication at or above the level required for each position, which will be specified at the Task

Order level.

The Prime contractor holding a Task Order contract, and its employee(s), shall be responsible for coordinating with the Government sponsor to obtain the required

Common Access Card(s) (CACs), security clearances, country clearances, visas, work permits, installation access, and other employee-specific security requirements as necessary to achieve the operational and support objectives specified within the Task

Order contract. Access will be provided on a need-to-know basis and with the appropriate clearance for access to a particular system.

4.1.1.1 DD Forms 254: Overarching security requirements and contractor access to classified information shall be specified in the basic DD Form 254 for the IDIQ contract, which will be further identified in the DD Form 254 for each Task Order, as required.

4.1.1.2 Security Clearances:

All JE-OPETS contractor personnel will require, at a minimum, a SECRET security clearance.

At the start of work, contract support personnel shall either possess a SECRET security clearance or, prior to assignment, have completed preliminary checks as part of the suitability and security clearance process such that they are granted an interim SECRET security clearance. Any contractor personnel who start work with an interim SECRET security clearance shall complete the investigation and be granted the full SECRET security clearance, and shall maintain the SECRET security clearance throughout the assignment period of performance.

Certain positions may require a TOP SECRET clearance to accomplish assigned tasks. In such cases, the Prime contractor shall also be required to possess a TOP SECRET facility clearance.

The Prime contractor shall provide all information required to substantiate the clearance level of its contract support personnel, as well as any additional information requested by the JPEO-

CBD Security Office.

SECRET Security Clearance Process: (1) favorable adjudication of a Tier 3 or equivalent/higher level background investigation; (2) completion of a favorable fingerprint check with the Federal Bureau of Investigation (FBI); (3) submission of a CAC application to the Government Trusted Agent; and (4) verification and approval from the JPEO-CBD Security Office.

TOP SECRET Security Clearance Process: (1) favorable adjudication of a Tier 5 or equivalent/higher level background investigation; (2) completion of a favorable fingerprint check with the FBI; (3) submission of a CAC application to the

Government Trusted Agent; and (4) verification and approval from the JPEO-

CBD Security Office.

4.1.1.3 Personal Identify Verification (PIV): The contractor shall ensure that its workforce complies with all PIV requirements. For individuals working for the Department of Defense, the

PIV credential is the CAC. JE-OPETS contract personnel will be required to obtain a CAC prior to start of work as prescribed in accordance with the policies and procedures implementing the

Homeland Security Presidential Directive -12 (HSPD-12). As such, the investigative and adjudicative requirements that must be completed prior to issuing of a CAC will vary depending upon the level required per the Task Order and position specifications.

Contractor personnel shall wear badges and/or CACs at all times, identifying them as contractor personnel. Badges shall be worn above the waist and include a picture of the employee.

Contract support personnel shall identify themselves as contractors in meetings, to include face-to-face and virtual/electronic encounters. In addition, the contractor workforce shall ensure that their identity is made clear within the signature block on all e-mail correspondence.

4.1.1.3 Installation Security Procedures: Contract support personnel assigned on-site at

Government facilities (to include sub-contractors) shall comply with applicable local security, installation, and facility access policies and procedures. Should the Force Protection Condition

(FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

In cases where contract support personnel are required to travel to locations Outside the

Continental United States (OCONUS), including Theaters of Operation, they will be permitted use of various Government facilities, subject to the approval of the Theater or In-Country

Commander and current Status of Forces Agreement (SOFA) or applicable international agreement for the specific location, as well as applicable Theater Business Clearance, Letters of Authorization, and the terms and conditions of the IDIQ contract and specific Task Orders.

4.1.1.5 Access to Classified Information: The contractor shall comply with FAR 52.204-2, Security Requirements, which involves guidance on accessing information classified

"Confidential," "Secret," or "Top Secret".

4.1.1.6 Physical Security: Passwords, access codes, and badges are sensitive items and shall be safeguarded at all times. Failure to effectively safeguard sensitive items, use passwords or access codes without proper authorization, or disseminate passwords or access codes without regard for established procedures are causes for removal from this contract. At times, contractor personnel shall be provided keys to facilities. The loss or theft of keys, access cards, passcodes, passwords, and CACs shall be reported to the Government Technical Monitor

(GTM) and COR immediately.

4.1.2 Safety

4.1.2.1 Contractor Compliance: The contractor and its subcontractors shall comply with Public

Law 91-596 (Occupational Safety and Health Act (OSHA)) and the Environmental, Safety, and

Occupational Health (ESOH) (DOD Directive 4715.1E). These requirements shall be incorporated into the contractor’s safety and health program. The DOD participates in the OSHA

Voluntary Protection Program (VPP). Contractor personnel performing services on a DOD installation shall participate in the local VPP. Information on the VPP is available at http://www.osha.gov/dcsp/vpp/index.html.

4.1.2.2 Incident Notification and Investigation: The contractor and its subcontractors (if applicable) shall promptly report pertinent facts regarding incidents involving Government property damage or injury to Government or contractor personnel and cooperate in any resulting safety investigation. Should an emergency occur during performance, contract support personnel should call 9-1-1. After the incident, the contractor shall notify the GTM within four (4) hours. The GTM will then report the incident IAW facility policies and procedures. All contractor notifications shall be reported via e-mail. If requested by the Government, the contract support personnel involved in the incident may be required to secure the scene/damaged property until

Government personnel are able to assist. If the Government investigates the incident, contract support personnel shall cooperate fully and assist the Government until the investigation is complete.

4.2 Training

All contract support personnel will be required to participate in the annual JPEO-CBD Security

Refresher and Audit Preparation trainings.

4.3 Transition

The contractor shall follow the transition plan submitted as part of the proposal and keep the

Government fully informed of status throughout the transition period. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods.

4.4 Government Furnished Materials

As required by individual Task Order, the Government will make available the materials, office space, communications capability, and information necessary to fulfill contract requirements.

Government Furnished Material (GFM) will be provided no later than the start of work date, as specified in the Task Order contract.

4.5 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.5.1 Quality Control

The contractor shall develop a Task Order Quality Control Plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with the Task Order contract(s) and this PWS. The QCP shall incorporate quality standards, methodologies, procedures, and tools for performing Quality Control (QC) activities under the contract vehicle.

The QCP shall outline the measurement points and metrics intended to facilitate management visibility of new and current processes, ensuring that contractual requirements are being met. In addition, the QCP shall describe the procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which to assure compliance with

Task Order requirements.

The finalized QCP will be accepted by the Government at the time of the award of the Task

Order. The QCP shall be subject to the Government’s review and approval by the KO. The

Government may find the QCP "unacceptable" whenever the contractor’s procedures do not accomplish quality control objectives. The KO may notify the contractor of required modifications to the plan during the Period of Performance (POP). In such cases, the contractor shall coordinate suggested modifications and revise the QCP within ten (10) working days from receipt of notice from the KO, and then obtain acceptance of the plan by the KO. Any additional modifications to the program during the POP shall be provided to the KO for review no later than ten (10) working days prior to the effective date of change.

4.5.2 Quality Assurance Surveillance Plan

The Government shall monitor the contractor’s performance under all Task Orders in accordance with Task Order Quality Assurance Surveillance Plans (QASP), which will be developed after receipt of the awarded contractor’s QCP.

5 Deliverables

The contractor shall provide the deliverables described and required by each Task Order.

Deliverables, to include description, format, and delivery schedule, shall be specified by the

Government and outlined in Contract Data Requirements Lists (CDRLs) and/or other means to be determined.

6 Related Documents