Solicitation W91151-19-R-0016 Overhead Doors.pdf

SEE ADDENDUM

(No Collect Calls)

W9115119R0016 13-Feb-2020

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

01:00 PM 16 Mar 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911519. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011276197-0001

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FORT HOOD

36000 DARNALL LOOP, ROOM 1300B

FORT HOOD TX 76544-5025

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W45NQ9 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W0VC ENGR R U ACT

ENGR R U ACT

BLDG 4408 78TH ST AT SANTA FE

IMWE HOD PWB SUPPLY

FORT HOOD TX 76544-5027

TEL: 254-287-9254 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

8,000,000

NAICS:

811310

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF141

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Performance Work Statement

(PWS)

Overhead Doors Preventative

Maintenance, Repair, and Replacement

Fort Hood, Texas

10 February

Table of Contents

INTRODUCTION

Background

Objectives

Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.3 As-Builds and Geospatial Information System (GIS)

2.3.1 Maintain As-Builds

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.6.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

4.3 Non Conformance Report (NCR)……………………………………….……………………...22

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

1.0 Introduction. This is a non-personal services contract to provide Overhead Door services in support of the Directorate of Public Works (DPW). The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background. The Contractor shall perform Overhead Doors Preventative Maintenance Services for the Fort Hood Installation. Fort Hood is located near Killeen, Texas and consists of approximately 218,823 acres and 5,838 buildings.

The on post population consists of approximately 65,000 military, Government civilians, Contactor personnel, and resident family members. Fort Hood supports an overall population of nearly 500,000, to include retirees, off post family members, and survivors.

Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood, North Fort Hood, Belton Lake Outdoor Recreation Area (BLORA), Doppler radar site located at Granger Lake, all range training areas, and all areas under the control of the Fort Hood Installation, or considered Installation Real Property. Fort Hood is located approximately sixty (60) miles north of Austin and fifty (50) miles south of Waco, Texas. The main cantonment area is approximately twenty (20) miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment. North Fort Hood is approximately twenty-five (25) miles north of the Main Cantonment. Belton Lake Outdoor Recreational Area, approximately twelve

(12) miles from Fort Hood, and the Doppler radar site located at Granger Lake, approximately fifty-seven (57) miles from Fort Hood.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The Contractor shall provide all management, supervision, personnel, supplies, materiel, and operational equipment necessary to perform the overhead door preventative maintenance, repair and replacement and maintain facilities in an operational status.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results- oriented. The Contractor shall determine the best and most cost effective ways to fulfill Overhead Doors Preventative Maintenance Services and their component needs, emphasizing innovation and commercial best practices. The Contractor shall ensure all work accomplished maintains and presents a healthy, clean, neat, and professional appearance to all Overhead Doors included and covered by this contract in support of mission requirements for users, residents, and visitors.

1.3 Climatic Conditions. The average annual rainfall is 34 inches; with the wettest months being April, May, and June.

The average annual snowfall is zero inches, with rare accumulation or no snowfall expected during the winter months.

The average frost- free period (growing season) during the year is about 236 days. The first killing frost may be expected about November, and the last killing frost generally occurs in March. The average annual maximum and minimum temperatures are approximately 77.7 and 53.8 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 34 degrees in the month of January to a high of 96 degrees in the month of August. Summer temperatures often reach 102 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), OMD Outages Office, and the COR, prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during grounds maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage. Fort Hood is permitted to discharge storm water to surface waters of the state under the Texas Pollutant Discharge Elimination System (TPDES), general permit Number XR040000. Fort Hood has developed and implemented a Storm Water Management Program (SWMP). The intent of the Fort Hood SWMP is to reduce the discharge of pollutants to the “maximum extent practicable,” to protect water quality, and to satisfy the water quality requirements of the CWA of 1972. The SWMP must be adhered to by all Soldiers, civilians, and contractors on Fort Hood. All Soldiers, civilians, and contractors are prohibited from willingly discharging pollutants into the MS4 system, including, but not limited to:

1.6.1 Oil, grease and other vehicle fluids from roadways, driveways, and parking lots.

1.6.2 Pesticides, fertilizers, and grass clippings.

1.6.3 Sediment from construction sites or sediment from military vehicles at motor pools.

1.6.4 Trash and debris, such as cigarette butts, paper wrappers, and plastic bottles.

1.6.5 Contaminated wash water containing detergents from activities such as Industrial or commercial washing of floors, vehicles, and buildings.

1.6.6 Chlorinated water or backwash water from swimming pools.

1.6.7 Hyper chlorinated water from line flushing and/or testing.

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. The Contractor shall perform dust suppression as directed by the COR/ACOR.

2.0 Requirements.

2.1 Description of Services.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP consists of (1) Base Year of 12 months and four (4) 12-month option years. The PoP is as follows:

(All Dates Listed Below are tentative and subject to change)

Base Period 1 May 2020 – 30 Apr 2021 Option Period I 1 May 2021 – 30 Apr 2022 Option Period II 1 May 2022 – 30 Apr 2023 Option Period III 1 May 2023 – 30 Apr 2024 Option Period IV 1 May 2024 – 30 Apr 2025

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Technical Exhibit (TE) 1A, Fort Hood Main Cantonment Map and TE 1B, West Fort Hood Map.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.3.2.1 Other Than Standard Hours of Operations. The Contractor shall NOT work outside the standard hours of operation unless written authorization from the Contracting officer is provided in advance. Deviation from these standard hours of operation may potentially be allowable for service under this contract, especially if doing so is in the Government's best interest or weather has impacted the Contractor's ability to execute work during standard hours of operation. All deviations from standard hours of operation should be documented and a record maintained by the Contractor, which shall be provided to the Contracting Officer within 24 hours of request. No overtime is permitted under this contract. The Contractor shall manage/schedule personnel resources appropriately to preclude the need for overtime while still fulfilling all contractual requirements. Working outside the standard hours of operation shall be at no additional cost to the Government.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below.

Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.4.1 The Contractor shall provide personnel support within 24 hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Contractor Representative shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO/COR if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with KO/COR approval.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. The Government may provide, on an emergency basis, medical services for job related injuries while an employee is performing under this contract. Emergency medical care is available to the Contractor employees at Carl R. Darnell Army Medical Center. Such emergency medical care will be limited to those services necessary to prevent undue suffering or loss of life and will be provided only during the period of emergency. In such circumstances, action shall be taken to transfer employees of the Contractor to a civilian health care provider as soon as the emergency period ends.

The Fort Hood Medical Emergency call number is 254-288-8114 or 911 if present on the Fort Hood Installation.

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO/COR not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO/COR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Contractor Representative and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.10 Subcontract Management. The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Contract Representative who is responsible for the performance of the work.

The Contract Representative shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Contract Representative shall be provided by the Contractor to the KO. The Contract Representative shall be available between 24 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain the minimum Fort Hood Installation access background or security clearance at time of the contract start date and for the life of the contract. The Contract Representative and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 Personnel List. The Contractor shall provide in writing to the KO/COR, a list of all Contractor employees no later than five (5) calendar days after the contract award. The list shall include each employee's name, job title, telephone numbers, and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the KO/COR within five (5) calendar days of any changes of personnel.

2.1.11.1.3 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems.

CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable National Agency Check (NAC).

2.1.11.1.4 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4.1 Language Proficiency. All other Contractor employees shall meet US Department of State Language Proficiency Level 3 - Minimum Professional Proficiency standards (able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics and be able to read standard newspaper items addressed to the general reader, routine correspondence, reports, and technical materials in the individual's special field).

2.1.11.1.5 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO/COR for review and acceptance.

2.1.11.5.1 Personnel Requirements: The Lead Technician, Alternate Lead Technician and Quality Control positions shall possess at a minimum five years relevant work experience in the Overhead Door field.

2.1.11.1.5.2 Lead Technician: The Contractor shall designate a Lead Technician to the Government for performance of all work under the contract. The Lead Technician shall be the point of contact with the Government and shall have the authority to act or make decisions for the Contractor on all matters pertaining to this contract. The Lead Technician shall be available 0730 - 8:00 P.M. Monday through Friday except Federal holidays or when the Government facility is closed. The Lead/Alternate Technician may serve as the Safety Officer.

2.1.11.1.5.3. Alternate Lead Technician: The Contractor shall designate an alternate Lead Technician who shall be authorized to act on behalf of the Contractor when the Lead Technician is not available. The alternate shall meet the same personnel requirements as the Lead Technician.

2.1.11.1.5.4 – Safety Officer Requirements –

2.1.11.1.5.4.1 SAFETY MANAGER AND ALTERNATE PROJECT MANAGER.

The Contractor shall employ a competent person to function as the Site Safety and Health Officer (SSHO). The Contractor shall provide the name and telephone number of the Safety Manager, who will perform work under this contract, to the Contracting Officer prior to the performance start date. The Safety Manager shall be responsible for ensuring the Contractor’s employees following the Contractor’s Safety Plan, have the proper safety training, PPE, and equipment while performing on the contract.

2.1.11.1.5.4.2 AVAILABILITY. The SSHO shall be present at the project site, located so they have full mobility and reasonable access to all major work operations, have jurisdiction over all employees and work performed by the Contractor, and implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan.

2.1.11.1.5.4.3. SUPERVISORY STATUS. The SSHO shall be an employee other than a supervisor. When serving as the Alternate Technician, the SSHO shall act in the capacity of the Project Manager for no more than two (2) weeks at a time and shall perform all duties of the Project Manager in their absence. The SSHO shall report to a corporate official, such as Vice President or President, but not to a senior project official, and shall be assigned no other full time duties.

2.1.11.1.5.4 .4. QUALIFICATIONS. The Safety Manager/Alternate Project Manager shall have similar work experience and qualifications as the Lead Technician/ Project Manager in 2.1.11.1.5.2E, but is also required to possess and maintain the qualifications identified in., below.

2.1.11.1.5.4.5. Competent person credentials in all high-hazard activities (Fall Protection, Scaffolding, Hazardous Energy Control, and Confined Space); and,

2.1.11.1.5.4.6. One of the following:

• The 30-hour Occupational Safety and Health Act (OSHA) General Industry safety class (may be web-based training if the student is able to directly ask questions of the instructor by chat or phone), or

• The 30-hour OSHA Construction Industry safety class (may be web-based training if the student is able to directly ask questions of the instructor by chat/phone), or

• As an equivalent, formal construction or industry safety and health training covering the subjects of the OSHA 30-hour course and the Engineer Manual (EM) 385-1-1, Safety and Health Requirements, applicable to the work to be performed and given by qualified instructors (may be web-based training if the student is able to directly ask questions of the instructor by chat/phone); and,

2.1.11.1.5.4.7. One of the following:

Five (5) years of continuous construction industry safety experience in supervising/ managing general construction (managing safety programs or processes or conducting hazard analyses and developing controls), or Five (5) years of continuous general industry safety experience in supervising/ managing general industry (managing safety programs or processes or conducting hazard analyses and developing controls), or Four (4) years as a Third-Party, Nationally Accredited [ANSI or National Commission for Certifying Agencies (NCCA)]

Safety and Occupational Health (SOH) related certification.

2.1.11.1.6 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. All Contract personnel attending meetings, using Government email and network, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials.

2.1.11.1.6.1 Identification Badges. Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times.

Contractor shall turn in employee identification badges to the COR upon termination of employment or completion of the contract.

2.1.11.1.7 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.8 Contractor Hiring Restrictions. The Contractor shall not hire or sub- contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.9 Organizational Conflict of Interest (OCI). The Contractor shall not employ any person who is a current employee of the United States Government or the Department of Defense, either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in Joint Ethics Regulation (JER), DOD 5500.7- R. The Contractor shall not take any action which will result in an organizational conflict of interest.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within one (1) day or at a mutually agreed upon date.

The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). N/A

2.2.2.1 GFEBS Certification. N/A

2.2.2.2 Preventive Maintenance Orders (PMO). N/A.

2.2.2.2.1 Demand Maintenance Orders (DMO). The Contractor shall respond to and complete the COR issued DMO for overhead doors and hangar doors requiring repair. The COR will designate the priority of all work requests. When a work request is made by the COR, the Contractor shall schedule work for the requested day and time. Missed calls made to the Contractor by the Contracting Officer shall be returned within fifteen (15) minutes. The Contractor shall respond to and complete DMOs within the timelines specified below and notify the COR of DMO status on a daily basis. Response and completion times are required as follows:

Priority 1 DMO: Emergency work that requires immediate attention. It is necessary for the protection of health, for safety, or to prevent damage to property, or as assigned by the DPW or his designated representative. Response is initiated immediately and not later than one (1) hour from receipt time printed on the service order. It will be completed within 24 consecutive hours of authorization. If parts are required after the emergency has been mitigated then the priority one should be closed and a lower priority opened depending on the estimated delivery date of the parts.

Priority 2 DMO: Urgent work that must be accomplished as soon as possible to include correction of a condition which could become an emergency, could seriously affect morale, or has command emphasis. Service order shall be completed within seven (7) calendar days from authorization, (depending on availability of parts or supplies).

REMEMBER: Priority 2's may be dispatched, but this should be a rare occasion.

Priority 3 DMO: Routine work which does not meet the criteria for Priority 1 or 2. Response shall be scheduled so as to meet the completion time of (30) thirty days after authorization, (depending on availability of parts or supplies).

2.2.2.3 Operations Work Orders (OWO). N/A.

2.2.2.4 GFEBS Support. N/A

2.2.2.5 Database Tasks/Requirements. N/A

2.3. As-Builts and Geospatial Information System (GIS).

2.3.1 Maintain As-Builts. N/A

2.3.1.1 Support. Hard copy markups and electronic redlines shall be delivered to the COR/ACOR at the completion of each major project as identified by the COR/ACOR or, at a minimum, at the end of each contract-year quarterly cycle.

The changes shall be integrated into the master data set of GIS, maintained by the DPW, printed and returned to the Contractor as a revision of the Contractor information set. The Contractor shall validate all maps for accuracy and content.

The Contractor shall be responsible for provision of all computer hardware as required to prepare, supervise, and record redline drawings using Intergraph™ GIS software, which the DPW will provide.

2.3.1.2 Training. N/A

2.3.2. Real Property Records Updates. When the Contractor is provided plans or drawings as part of a DMO, the Contractor shall be responsible for providing two (2) copies of marked up red lines drawings reflecting the changes, to the COR/ACOR. The Contractor shall submit these drawings prior to closing out the DMO.

2.3.3 GIS. The Contracting Officer or the designated representative will provide area maps upon award of this contract.

Upon request, the Government will offer the use of as- built drawings or hard-copy drawings on the same (self-help) basis as is provided to other installation customers. These drawings are for general reference and may not contain current detailed information. They are provided only to assist the Contractor in determining the general location of overhead doors and hangar doors within facilities.

2.3.4 GIS Support Services. The Contractor shall provide GIS support to the DPW. GIS support includes, but is not limited to, updating both the electronic/digitized drawings and GIS related databases. The Contractor shall maintain a state-of-the-art archive as directed by the COR/ACOR.

2.3.5 GIS Files. GIS drawings and database files shall remain the property of the DPW. The Contractor shall turn over GIS drawings and database files to the COR/ACOR as requested.

2.3.6 Other Documents. The Contractor shall update and maintain other documents, which include the following:

2.3.6.1 Monthly Status Report. Five (5) days prior to the start of each month, the Contractor shall provide electronic monthly status reports to the Contracting Officer in writing, documenting actions completed, actions ongoing, issues resolved and how, ongoing issues and required resolution, and other items of interest.

2.3.6.2 Daily Status Report. The Contractor shall prepare and provide a Daily Status Report of Overhead Door Maintenance services to the COR no later than 0900 hours each scheduled work day. The Daily Status Report shall be current and accurate (as of close of business the previous workday) and shall contain, at a minimum, the date the report was prepared, the date the work was executed, the facility number and door number listed in TE S, and which Overhead Doors were completed on the previous workday. Reports will be provided in Microsoft Excel format and shall be emailed to the Contracting Officer

2.4 Historic Property or Archaeological Site. Historic properties and archaeological sites are subject to the provisions of the National Historic Preservation Act (NHPA). The Contractor shall maintain the historic properties on the installation IAW the NHPA, 54 United States Code (U.S.C) § 300101, National Preservation; 36 Code of Federal Regulations (CFR) Part 800, Advisory Council on Historic Preservation; and United Facilities Guide Specifications (UFGS). The Contractor shall comply with all applicable Federal historical structure and archeological laws.

2.4.1 Repair and Replacement. The Contractor shall report damages to the KO/COR within two (2) hours. The Contractor shall repair or replace parts with products similar in appearance to the original. Repairs, renovation, or replacement to historic buildings must be approved by the KO. The Contractor shall coordinate work through the Cultural Resources Manager, DPW Environmental Division. The Contractor shall comply with the appropriate provisions and stipulations of the Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) and the Integrated Cultural Resources Management Plan. Location maps are available at the DPW.

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any Installation or facility change, the Government may require changes in contractor security matters or processes.

2.5.1.1.1 Pre-screen candidates using E-Verify Program. The Contractor must pre- screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements.

The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 5 business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

2.5.1.2 Contractors who do not require CAC, but require access to a DoD Facility or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable Installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.5.1.3 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.4 Contractor Vehicle Registration. The Contractor shall register all Contractor- owned or operated vehicles and trailers operating on the installation within five (5) working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building 36065. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4.1 Contractor Vehicle and Equipment Identification. Contractor provided vehicles and equipment used in the performance of services under this contract on the Fort Hood Installation shall be marked with the Contractors company name in three (3) inch block letters, or a company logo of a color that contrasts with its background, on both sides of the vehicle. The Contractor shall include as part of their vehicle identification verbiage, “Contractor for DPW”, with the DPW logo. The Contractor shall provide the Government an electronic photograph of the company logo for approval by the Contracting Officer. Contractors operating multiple Contractor owned vehicles on the installation must place identifying numbers on the front and rear bumpers of the vehicles.

2.5.1.4.2 The Contractor shall provide all information required for background checks to meet Installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.1.4.3 Installation Access. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract; obtain Installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS). Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract, or upon termination of the contract.

2.5.1.4.4 Access to Secure Areas. Contractor employees will be allowed access to facilities when properly identified on the Contractors employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

2.5.1.4.5 Hot Work. The Contractor shall obtain approval from the Contracting Officer and Fort Hood Fire Department (254-288-5820), prior to performing any hot work or work that will require the use of an open flame. All Contractor work performance shall be in accordance with Fort Hood Regulation (FHR) 420-1, Fire and Emergency Services, dated 1 September 2007 or later.

2.5.1.4.6 Fire Protection. The Contractor shall comply with AR 420-90, Fire and Emergency Services 4 October 2006, and FH 420-1, Fire and Emergency Services 1 September 2007, for fire protection and fire prevention. The Fort Hood Fire Department Emergency call number is 254-288-5820 or 911 if on the installation.

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the KO/COR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

2.5.1.5.1 Physical Security Plan. The Contractor shall develop and administer a Physical Security Plan (PSP) and maintain an effective physical security program to ensure the security of the physical infrastructure at Fort Hood is secure before, during and after maintenance is performed. The finalized PSP will be due to the KO/COR within ten (10) days after award of the contract. The KO/COR may notify the Contractor of required modifications to the plan during the period of performance. The Contractor shall make the required modifications within five (5) working days after notification, and submit the modified PSP to the KO/COR for approval. The Contractor may recommend modifications to the PSP.

Such recommendations shall be submitted to the KO/COR for approval no later than five (5) working days prior to requested effective date of the change. The KO/COR may find the PSP to be “unacceptable" and notify the Contractor;

whenever the Contractor's procedures do not comply with the requirements of the contract. The Contractor shall revise the PSP within five (5) working days from receipt of notice that it is found to be "unacceptable”, and submit it to the KO/COR for approval.

2.5.1.5.2 Key Control/Key Control Plan. The Contractor shall establish and implement a plan in accordance with FHR 210-2 and FHR 190-3, which ensures that all keys/key cards issued to the Contractor by the Government are safeguarded, not lost or misplaced, and are not used by or to unauthorized persons. (NOTE: All references to keys include key cards.)

The plan shall be provided to the KO/COR for approval within five

(5) working days after contract award. In the event keys, to include master keys, are lost or duplicated, the Contractor shall be responsible for the total cost of the re-keying or the replacement of the lock(s). Also, if a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.5.1.5.3 Key Access. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractors employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO/COR. The Contractor shall submit a written report of any occurrence of duplicated, lost, or misplaced keys to the KO/COR within one working day after the discovery of the incident. The report shall contain the following information:

1. Facility and door/item containing lock;

2. Number of key;

3. Person to whom key was assigned;

4. When key was discovered missing.

The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials.

The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.

2.5.2 Security Training.

2.5.2.1…