PWS_Overhead_Doors_W91151-14-C-0058_FH_6_MARCH_2019.pdf

PERFORMANCE WORK STATEMENT (PWS)

OVERHEAD DOORS PREVENTATIVE MAINTENANCE, REPAIR, AND

REPLACEMENT FOR DPW

FORT HOOD, TEXAS

TABLE OF CONTENTS

PART 1 – GENERAL INFORMATION

1. GENERAL

1.1. Description of Services/Introduction

1.2. Background

1.3. Objectives

1.4. Scope

1.5. Period of Performance

1.6. General Information

1.7. Security Requirements

1.8. Disclosure of Information

1.9. Key Control

1.10. Access to Secure Areas

1.11. Safety Standards

1.12. Safety Plan

1.13. Accident Reporting

1.14. Safety Measures

1.15. Stop Work

1.16. Interface with Government Operations

1.17. Damage Reports

1.18. Energy Conservation

1.19. Fraud, Waste, and Abuse

1.20. Recycling

1.21. Fire Protection

1.22. Smoking

1.23. Items Not To Be Moved

1.24. Environmental Requirements

1.25. Contractor Personnel

1.26. Post Award Conference/Periodic Progress Meetings

1.27. Identification of Contractor Employees

1.28. Vehicle Registration

1.29. Files

1.30. Modifications to Technical Exhibit B-M

PART 2 - DEFINITIONS/ACRONYMS

2. Definitions and Acronyms

2.1. Definitions

2.2. Acronyms

PART 3 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3. Government Furnished Items and Responsibilities

3.1. Facilities

3.2. Utilities

3.3. Equipment

PART 4 - CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities

4.1. General Information

4.2. Employee Identification

4.3. Communications Equipment

4.4. Property Guidelines

4.5. Safety

4.6. Hot Work

4.7. Overhead Door Service Safety

4.8. Work Stops

PART 5 - SPECIFIC TASKS

5. Specific Tasks

5.1. General

5.2. Preventative Maintenance

5.3. Service Call Work

5.4. Replacement Items

5.5. Antiterrorism Training

5.6. iWATCH Training

5.7. Contractor Manpower Report

PART 6 - APPLICABLE PUBLICATIONS

6. Applicable Publications

6.1. General

6.2. Abbreviations Associated with Publications

6.3. Location of Publications and Forms

6.4. Publications

PART 7 – TECHNICAL EXHIBIT LISTINGS

PART 8 – CONTRACT DELIVERABLE

PERFORMANCE WORK STATEMENT (PWS)

OVERHEAD DOORS PREVENTATIVE MAINTENANCE, REPAIR, AND

REPLACEMENT FOR DPW

FORT HOOD, TEXAS

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide installation Overhead Door services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide personnel, management, and any other items and services, not identified as Government furnished (Part 3-

Government Furnished Property (GFP) and Services), necessary to perform the Overhead Doors

Preventative Maintenance, Repair, and Replacement Service function as defined in this

Performance Work Statement. The Contractor shall perform to the standards and specifications in this contract.

1.2. Background: This contract encompasses over 3100 overhead doors varying between Chain

Hoist and Electric Gear Driven Overhead Doors. These doors are located in approximately 250 facilities throughout the main cantonment, North Fort Hood and West Fort Hood. Facilities where these doors are located are typically motor pools, aircraft hangars and warehouses.

1.3. Objective: The objective for performance under this contract is to provide overhead door preventative maintenance, repair and replacement and maintain facilities in an operational status.

1.4. Scope: This contract provides semi-annual preventative maintenance which entails testing, lubricating and greasing motors, rollers and other components. The Contractor shall perform daytime and after hours service to repair inoperable overhead doors. Deficiencies that are identified by the preventative maintenance or service call work are either repaired or replaced in accordance with the replacement items portion of the contract. Technical Exhibit A contains the parts list for the overhead doors repair or replacement items. A current inventory of the number and type of overhead doors on Fort Hood are included in Technical Exhibits (TE) B – M.

1.5. Period of Performance (POP): The period of performance shall be for one (1) Base Year of

12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year POP: 1 Nov 2018 – 31 Oct 2019

Option Year I POP: 1 Nov 2019 – 31 Oct 2020

Option Year II POP: 1 Nov 2020 – 31 Oct 2021

Option Year III POP: 1 Nov 2021 – 31 Oct 2022

Option Year IV POP: 1 Nov 2022 – 31 Oct 2023

1.6. General Information

1.6.1. Contractor Deliverables: Contract requirements for data submissions are detailed in

PART 8 – Contract Data Deliverables.

1.6.2. Quality Control: The Contractor shall establish and implement a thorough Quality

Control (QC) Plan that identifies potential and actual problem areas in executing requirements of the contract. This assists with corrective action throughout the life of the contract. The QC Plan shall be submitted to the Contracting Officer for approval on the performance start date and shall be updated thereafter to maintain an effective and efficient quality control program. Control measures and features defining QC activities shall be specified and metrics developed to ensure adequate program monitoring. The Government has the right to inspect all services required by this contract, during the term of the contract. The Government shall perform these inspections in a manner that will not unduly delay the work. Any changes to the QC Plan shall be submitted to the Contracting Officer a minimum of five working days prior to implementation. Written acceptance or non-acceptance of proposed changes will be provided to the Contractor by the

Contracting Officer. The QC Plan shall:

be structured to assure independent inspections of the Contractor’s work performance;

have direct accountability to the Contractor’s top management;

address overall project management and administration;

be a comprehensive program to plan and deliver quality services to the Government;

cover all services described in this contract, prioritize services, and concentrate on the most important services;

describe a method acceptable to the Government of identifying deficiencies in the quality of services performed under this contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon

Government direction;

establish an inspection system covering all services required by this contract. The inspection system shall specify all areas to be inspected on either a scheduled or unscheduled basis. The inspection form shall contain the name and title of the individual who will perform the inspection;

contain specific quality control techniques for contract services identified in the

Performance Requirements Summary (PRS) and Inspection of Services Clause. The

Commented [DA1]: Remove the dates… quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP;

include a customer complaint feedback system for correction of validated complaints and to inform the customer of corrections. The QC Plan shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint program shall be compatible with the reporting and communications systems of the QC Plan;

require documentation of all Contractor quality control inspections and corrective actions be maintained by the Contractor throughout the term of this contract. Inspection documents shall be made available to the Contracting Officer or Contracting Officer

Representative within one (1) working day upon completion of all quality control inspections;

describe methods of direct and indirect communications with the Government regarding performance of the contract. Informal communications shall be addressed.

1.6.3. Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this contract. The QASP will be used to evaluate contractor actions while implementing the Performance Work Statement (PWS). It is designed to provide an effective surveillance method to monitor contractor performance for each objective listed on the PRS. This plan is for the Government’s use and is not provided to the Contractor for any purpose. The

Contractor is solely responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved. The standards of performance of services performed under this contract are listed in the

PRS located in the QASP.

1.6.4. Recognized Holidays: Contractor performance shall not be required on the legal federal holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Years Day 1st of January

Martin Luther King Jr.’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day 4th of July

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day 11th of November

Thanksgiving Day 4th Thursday in November

Christmas Day 25th of December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. This list of holidays relates to Government duty days, and is not intended to supplement or otherwise alter the provisions of the Wage Determination regarding paid holidays.

1.6.4.1 Emergency Services: In the event of an emergency, the Government reserves the right to have the Contractor perform work on any of the recognized holidays listed in PWS section

1.6.4. The Contractor shall be responsible for providing all personnel and supplies necessary to support all emergency services within two hours of notification by the Contracting Officer or the

Contracting Officer Representative. The Contractor shall provide a list of emergency call telephone numbers to the Contracting Officer or Contracting Officer Representative not later than two workdays after the effective date of change.

1.6.5. Standard Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730 - 1600 Monday through Friday. Exceptions include Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. After Hour Service Call Work is an exception to the standard hours of operation. The Contractor shall be available to respond to any

Service Call Work 24 hours a day; 7 days per week. After hour service calls are (between the hours of 1600 – 0730) any day, weekend or a Federal Holiday with a response time within two hours upon notification by the Contracting Officer Representative. A Day Time Service Call is

(between the hours of 0730 – 1600) response time is one hour upon notification from the

Contracting Officer Representative.

1.6.5.1 Other Than Standard Hours of Operation: The Contractor may request authorization from the Contracting Officer to work outside of the standard hours of operation if working outside of the standard hours of operation is necessary. The Contractor shall NOT work outside of the standard hours of operation unless they have received written authorization from the

Contracting Officer PRIOR to performing work. Working outside the standard hours of operation shall be at no additional cost to the Government.

1.6.6. Place of Performance: The work to be performed under this contract shall be performed at Fort Hood, Texas which consists of the main cantonment, West Fort Hood and North Fort

Hood areas. Fort Hood is located approximately 60 miles north of Austin and 50 miles south of

Waco, Texas. The main cantonment area is approximately 20 miles west of Interstate Highway

35, Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment and North Fort Hood is approximately 25 miles north of the main cantonment.

Maps of the main cantonment, West Fort Hood and North Fort Hood are available upon contract award.

1.7. Security Requirements: Contractor personnel and any representative of the Contractor entering Fort Hood, Texas, shall abide by all security regulations and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on Fort Hood, Texas, and upon leaving the confines of

Fort Hood, Texas. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by DOD

Directive 4630.5. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

1.7.1. Physical Security: The Contractor shall comply with FH Regulation 190-3, Fort Hood

Physical Security Regulation, and be responsible for security of all facilities, materials and equipment utilized during the performance period. In case of forced entry or theft, the Contractor shall notify the Provost Marshall’s Office immediately and cooperate in the investigation. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8. Disclosure of Information: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data nor information developed or obtained under performance of this work statement, except as authorized, in writing, by the Contracting Officer.

The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement.

Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor

(or any persons under the Contractor’s control) in connection with work under this work statement, may subject the Contractor, Contractor’s agent, or employees to criminal liability under Title 18, Sections 793 and 798 of the United States Code. Neither the Contractor, nor the

Contractor’s employees, shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

The Contractor shall direct to the Contracting Officer or Contracting Officer Representative all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

Inquiries received by the Contractor for work performed under this contract shall be referred to the Government for evaluation under the Freedom of Information Act of 1975, Public Law 93-

502, 5 U.S.C., Section 552. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the

Commented [DA2]: Replace with “Contractor

Representative Officer”

Contracting Officer. All documentation showing individuals’ names or other personal information will be controlled and protected. The provisions of the Privacy Act of 1974, Public

Law 93-579, 5 U.S.C., Section 552a, shall apply.

1.9. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.9.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the

Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the

Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the

Contractor.

1.9.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the

Contracting Officer.

The Contractor shall perform all Overhead Door work in all buildings in accordance with the following:

1.10. Access to Secure Areas: Contractor employees will be allowed access to facilities when properly identified on the Contractor’s employee roster, wearing identification badges, and complying with local security procedures. Rooms found locked shall not be left unattended during the overhead doors preventative maintenance or repair work process and shall be re-locked by Overhead Door personnel after completion of their duties.

1.11. Safety Standards: The Contractor and his employees shall comply with accepted industry safety standards including applicable safety precautions and guidelines contained in these publications at all times while performing work under this contract:

• AR-385-1-1 Safety and Health Requirements;

• AR 385-10 Army Safety Program

• 29 CFR 1910 Occupational Safety and Health Standards (General Industry).

Commented [DA3]: Add “or designated representative”

1.12. Safety Plan: The Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the

Contracting Officer no less than ten (10) calendar days prior to contract start date. Revisions shall be submitted five (5) calendar days prior to effective date of change.

1.13. Accident Reporting: The Contractor shall comply with all OSHA reporting requirements and AR 385-40, Accident Reporting and Records, for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The

Contractor shall provide a verbal report to the Contracting Officer within four hours of each such occurrence, whenever an accident involving personal injury occurs. A written accident report shall be delivered to the Contracting Officer within one work day of occurrence.

1.14. Safety Measures: Workers shall be trained in appropriate safety measures and shall not place materials, machines, or other equipment in traffic lanes or other locations that could create safety hazards. When any Overhead Door work is being performed, the Contractor shall ensure that safety devices are placed and signs are posted to keep the public away from the Overhead

Door work site. The signs shall be 2 ft. wide and 3ft. in height easel type with writing on both sides that state “Overhead Door Work in Progress” and also contain the company name, phone number and current contract number. The writing shall be in 3” block lettering that contrasts with the background of the sign. The safety devices shall consist of safety traffic cones or barricading tape. The safety devices and signs shall be clearly visible by the public, placed at each entrance at the facility and the Contractor shall ensure that devices are effectively protecting the public and worksite. Overhead Door workers shall yield to all foot traffic.

1.14.1. The Contractor shall maintain a safe job site, clean and free of all foreign debris during progress and upon completion of work.

1.14.2. The Contractor shall remove unserviceable parts and components from Government property, unless otherwise directed by the Contracting Officer.

1.15. Stop Work: The Contractor shall be responsible for the enforcement of all safety requirements for any work performed under the contract. If the Contractor fails or refuses to promptly comply with safety or environmental requirements, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost, due to any such stop order, shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.16. Interface with Government Operation: Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.17. Damage Reports: In all instances where Government property or equipment is damaged by the Contractor, the Contractor shall provide a verbal report to the Contracting Officer within four working hours of the occurrence. A written damage report shall be delivered to the

Contracting Officer within one working day of the occurrence, explaining the circumstances of the accident and the extent of damage. The Contractor shall bear all costs of repairing or replacing damaged property.

1.18. Energy Conservation: The Contractor shall observe energy conservation policies established by Fort Hood and published in FH Reg. 420-9, Energy Efficiency Program.

Contractor personnel shall practice utilities conservation and shall operate under conditions that preclude waste of government furnished utilities.

1.19. Fraud, Waste, And Abuse: The Contractor shall be responsible for maintaining proper conduct and good discipline within contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract.

1.20. Recycling: The Contractor shall observe recycle program policies established by Fort

Hood and published in FH Reg. 420-6, Recycle Program.

1.21. Fire Protection: The Contractor shall comply with AR 420-90, Fire Protection, and FH

420-1, Fire Regulation, for fire protection and fire prevention.

1.22. Smoking: The Contractor shall comply with AR 600-63, Army Health Promotion, which establishes uniform policies governing the use of tobacco products in Government facilities and on Fort Hood.

1.23. Items Not To Be Moved: Upon request by the Contractor, the Contracting Officer will show the Contractor’s Lead Technician which items of Government equipment are not to be moved, or otherwise handled by Overhead Door personnel. Prior coordination with the facilities point of contact will minimize any delays or problems that could develop.

1.24. Environmental Requirements: The Contractor shall comply with all federal, state, and local environmental protection laws, regulations, and standards referenced in FH Regulation 200-

1, Environment and Natural Resources. The Contractor shall comply with all other contract requirements for clean air, clean water, and toxic substances control (TSCA), pollution control, and resource conservation and recovery (RCRA). The Contractor shall designate an Energy

Conservation Monitor and a Recycling Monitor in writing to the Contracting Officer. The

Contractor shall provide who the Energy Conservation and Recycling Monitor will be ten (10) days prior to the contract start date. All environmental protection matters or questions shall be coordinated with the Contracting Officer and the Directorate of Public Works (DPW)

Environmental Division.

1.24.1. Environmental Management System (EMS): Fort Hood has implemented an EMS to proactively deal with the environmental impacts of its processes, activities, and services. Fort

Hood offers EMS General Awareness Training in the form of a 12 minute video available at https://lmp.hood.army.mil. The Contractor shall ensure that employees, and subcontractors hired

Commented [DA4]: Insert “or Contractor Officer

Representative receive EMS General Awareness Training. The Contractor shall also ensure that all goods and services used under this contract do not deviate from the installation Environmental Policy, objectives and targets of the EMS. The Contractor shall maintain a record of the training, and submit a roster to the Contracting Officer or Contracting Officer Representative. This training shall be completed within thirty (30) days after contract start date.

1.25. Contractor Personnel: The Contractor shall provide work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract.

Personnel performing work under this contract shall remain employees of the Contractor and will not be considered employees of the Government.

The Contractor shall not employ any person who is an employee of the United States

Government or the Department of Defense, either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in Department of Defense

(DOD) Joint Ethics Regulation (JER), DOD 5500.7-R.

The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reason of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. In accordance with Department of Defense (DOD)

Joint Ethics Regulation (JER), DOD 5500.7-R and 18 U.S.C. 1382 (1972), the installation commander has the authority to bar individuals from the installation. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement.

Contractor personnel shall not wear any part of a currently authorized military uniform while performing contract duties, nor clothing such as exercise suits, shorts, tank tops, or t-shirts.

There shall be no objectionable messages or phrases on the clothing.

1.25.1. Personnel Requirements: The Lead Technician, Alternate Lead Technician and Quality

Control positions shall possess at a minimum five years work experience in the Overhead Door field.

1.25.1.1. Lead Technician/Contract Representative: The Contractor shall designate a Lead

Technician to the Government for performance of all work under the contract. The Lead

Technician shall be the point of contact with the Government and shall have the authority to act or make decisions for the Contractor on all matters pertaining to this contract. The Lead

Technician shall be available 0730 - 8:00 P.M. Monday through Friday except Federal holidays or when the Government facility is closed.

1.25.1.1.1. Alternate: The Contractor shall designate an alternate Lead Technician who shall be authorized to act on behalf of the Contractor when the Lead Technician is not available. The alternate shall meet the same personnel requirements as the primary Project Manager.

1.25.1.2. Management Contact Information: The Contractor shall provide the name, address, work assignments, and telephone number(s) for the Lead Technician, Alternate Lead Technician, management, quality control, and supervisory personnel to the Contracting Officer within ten

(10) working days after contract award. The Contractor shall verbally notify the Contracting

Officer of changes as they occur and provide written changes not later than 24 hours after effective date of the change. The Contractor shall provide cellular communication for the Lead

Technician, Alternate Lead Technician, Quality Control, and Supervisory personnel.

1.25.1.3. Personnel List: The Contractor shall submit to the Contracting Officer a written list of employees who will perform work under this contract no less than ten (10) calendar days prior to start of contract performance. This list shall include each employee’s name and work assignment. Changes shall be submitted not later than two (2) calendar days prior to implementation of the change. In emergency situations and cases of adverse actions where two

(2) days notice is not possible, the Contractor shall submit the change in writing to the

Contracting Officer not later than 24 hours after change is implemented.

1.26. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.27. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.27.1. Identification Badges: Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times.

1.28. Vehicle Registration: Vehicles entering Fort Hood, Texas, shall have a valid state license and shall be registered with the Vehicle Registration Section of the Provost Marshall Office.

Vehicles shall be registered prior to the commencement of contract work. State license and registration shall be maintained current during the time the vehicle is in use on this installation.

Contractor personnel shall return registration decals to the Vehicle Registration Section of the

Provost Marshall Office within 24 hours after termination or completion of work under this contract, when state license is no longer valid, or upon sale of the vehicle. Contractor personnel shall return visitor passes to the Vehicle Registration Section of the Provost Marshall Office immediately upon conclusion of the conduct of business authorized on the installation.

1.28.1. Vehicle Operation: Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicle being operated and shall comply with FH Reg. 190-5, Motor Vehicle Traffic Code, Mar 2003, regarding motor vehicle use on the installation.

1.28.2. Contractor Vehicle Identification: Contractor owned or privately owned vehicles used in the performance of services under this contract on this installation shall be marked as commercial Contractor vehicles with the Contractor’s company name in 3” block letters or a company logo of a color that contrasts with its background on both sides of the vehicle.

Contractor’s operating multiple Contractors owned vehicles on the installation may be required to place identifying numbers on the front and rear bumpers of the vehicles. The Contractor shall provide the Government an electronic photograph of the company logo. The Contractor shall provide a list of vehicles (with their corresponding unique identification numbers) to the

Contracting Officer five (5) calendar days after contract award date and one day after any vehicle changes.

1.29. Files: The Contractor shall maintain complete and accurate files of documentation required under the terms of this contract in accordance with AR 25-1, Army Information

Resources Management Program, and AR 25-400-2, Modern Army Record Keeping System.

The Contractor shall not allow access to the files by any government agency, non-governmental agency, or individual unless specifically authorized by the Contracting Officer. Files shall be made available to the Contracting Officer upon request. All files will become the property of the

Government and shall be turned over to the Contracting Officer at the completion or termination of this contract.

1.30. Modifications to Technical Exhibits B-M – Building Inventory List: TE B-M are living documents which lists the buildings/facilities covered under this contract. Due to the nature of the Fort Hood installation and the Army mission, requirements are constantly changing. Each addition and/or deletion of facility(s) listed within Technical Exhibits B-M will not require a contract modification; however; anytime a change to TE B-M is made, an updated document will be provided to the Contractor. The contract will be modified on a quarterly basis to update the contract and capture all additions/deletions to TE D that occurred during that particular three month period.

Part 2

DEFINITIONS and ACRONYMS

2.1. DEFINITIONS

Acceptable Quality Level (AQL). The maximum percentage defective that, for the purpose of a sampling inspection, can be considered satisfactory on the average. It is the allowable deviation from a standard before the Contracting Officer will reject the specific service. An AQL does not imply that the Contractor may knowingly perform in an unsatisfactory manner, but rather exerts a realization that perfect performance is not possible.

Quality Assurance (QA). Those actions taken by the Contracting Officer to determine that the services received meet the contract requirements.

Quality Control (QC). Those actions taken by the Contractor to ensure that the standards and requirements of the contract are met.

Minor Components. Minor Components will be defined as any nuts, bolts, grease, oil, plywood, screws, washer, pins, conductors, and wire nuts.

Major Components. Major Components will be defined as any complex mechanical or electrical system, apparatus, or assembly that is required to repair an overhead door. Components listed in

TE A are considered a major component.

Contracting Officer Representative. This is the representative established by the Contracting

Officer to act as the Contracting Officer’s Representative or contract inspector. This individual may change per the Contracting Officer’s direction.

2.2. ACRONYMS

AQL Acceptance Quality Level

ANSI America National Standard Institute

CLIN Contract Line Item Number

CO Carbon Monoxide

DASMA Door & Access Systems Manufacturers’ Association

FSC Federal Service Code

IAW In accordance with

PM Preventative Maintenance

POC Point of Contact

PWS Performance Work Statement

QA Quality Assurance

QC Quality Control

QASP Quality Assurance Surveillance Plan

TE Technical Exhibit

Part 3

GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

3.1. Facilities: The Government will provide the Contractor with a location in the Fort Hood main cantonment area to store equipment and for use as a general area of operation, reference

TE-Q. The area will have access to electricity. It is the responsibility of the Contractor to establish and maintain this as a fenced-in area, which shall remain Government property and be returned to the Government upon completion or termination of the contract. The Government has the option to change the area provided at any time at no additional cost to the Government. The

Contractor shall obtain written approval from the Contracting Officer prior to installing utility connections and meters. The Contractor shall maintain facilities IAW FH Reg. 420-1, and EM

385-1-1. Upon completion or termination of the contract, all space assigned to the Contractor shall be returned to the Government free of trash and debris and structures installed or placed in the yard by the Contractor shall be removed unless the Contracting Officer gives approval for them to remain in place.

3.2. Utilities: The Contractor shall have access to electricity to the Contractor’s assigned main cantonment work area. The Contractor shall provide the necessary hookups and connections and install utility meters for utility consumption readings. The Contractor shall sign a Contract for the

Sale of Utilities Services, TE-P, with the Government prior to consuming these utilities or services. Use of these utilities by the contractor shall be subject to the provisions of Fort Hood

Regulation 420-9, Conservation of Utilities. The Government will not provide water, natural gas service, sewer service, or refuse collection service to the Contractor’s work area.

Part 4

CONTRACTOR FURNISHED PROPERTY

4.1. General Information: The Contractor shall provide everything necessary to fulfill the requirements of the contract. Contractor furnished property shall meet applicable federal, state, local, and Army laws, codes, and regulations. Contractor furnished property is subject to

Government inspection.

4.2. Employee Identification: The Contractor shall provide an identification badge for each employee performing services under this contract. As a minimum, the identification badge shall be numbered serially, contain Contractor’s name, contract number, employees’ name, employees’ photograph and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times. The Contractor shall turn in employee identification badges to the Contracting Officer upon termination of employment or completion of the contract.

4.3. Communications Equipment: The Contractor shall provide a system of communication between the main office, all Contractor-furnished vehicles, key Contractor personnel, and the

Government. The communications system shall be capable of transmitting and receiving from all locations on the Fort Hood military reservation where contract work is to be performed.

Citizen band radios will not be acceptable. Cellular telephones are acceptable. Contractor employees shall carry the portable communication unit assigned to them at all times while on the installation. The Contractor shall coordinate with Robert Gray Army Airfield and Hood Army

Airfield to establish a means of two-way radio communication with the control tower.

4.4. Property Guidelines: Contractor's property shall be equipped with protective and safety features, in good repair, and clean in appearance. The Contracting Officer has the right to require the Contractor to remove Contractor furnished property from the installation that is inoperable or unserviceable for any reason.

4.4.1. Permits: The Contractor shall obtain all required licenses and permits for performance of work, in compliance with all applicable federal, state and local laws.

4.4.2. Parts and Materials: All parts and materials used by the Contractor shall be new and meet the original overhead door manufacturer's specifications. The only exception to this policy is if the part requiring replacement is no longer manufactured and new parts are no longer available. The Contractor shall submit a written request, to the Contracting Officer, to substitute a used or rebuilt part. This request shall include evidence of Contractor's attempt to obtain the part as new, as well as evidence that the used or rebuilt part will function properly for a reasonable period of time and hold a warranty. Upon receiving written approval by the

Contracting Officer, the Contractor shall provide used or rebuilt parts or materials.

4.4.3. Hazardous Materials: Hazardous materials are forbidden for use on Fort Hood. All materials must be approved by the DPW Environmental Division at building 4219, prior to use.

All materials (grease, oil, lubricants, etc.) utilized on this contract shall contain a Material Safety

Data Sheet (MSDS). An approval request for each material proposed for use shall be submitted to the Contracting Officer Representative utilizing the “HAZARDOUS MATERIAL

AUTHORIZATION REQUEST” form, reference TE N.

4.5. SAFETY

4.5.1. Safety Standards: The Contractor and his employees shall comply with accepted industry safety standards and applicable safety precautions and guidelines contained in these publications at all times while performing work under this contract:

EM-385-1-1 - Safety and Health Requirements

29 CFR 1910 - Occupational Safety and Health Standards (General Industry)

NFPA 80 - Standards for Fire Doors and Windows, National Fire Protection Association

4.5.2. The Contractor shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the administration of this contract. The

Contractor shall comply with the provision of AR 385-10, Army Safety Program. The

Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the Contracting Officer within 30 working days after contract start date. Revisions shall be submitted 2 calendar days prior to effective date of change.

4.6. Hot Work: The Contractor shall obtain approval from the Fort Hood Fire Department (287-

3908) prior to performing any hot work or work that will require the use of an open flame. All

Contractor work performance shall be in accordance with FH 420-1, Fire Regulations (1

September 2007).

4.7. Overhead Door Service Safety: When an overhead door is undergoing Preventative

Maintenance (PM) work or Repair Work or otherwise taken out of service, the Contractor shall ensure that safety devices are placed and signs are posted to keep the public away from the overhead door work site. The safety devices and signs shall be clearly visible by the public, and the Contractor shall ensure that devices are effectively protecting the public and site.

4.7.1. The Contractor shall maintain a safe job site, clean and free of all foreign debris during progress and upon completion of work.

4.7.2. The Contractor shall remove unserviceable parts and components from Government property, unless otherwise directed by the Contracting Officer.

4.8. Work Stops: If the Contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer or Contracting Officer Representative may issue an order stopping all or part of work until satisfactory corrective action may be taken. No part of time lost due to stop orders shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

Part 5

SPECIFIC TASKS

5.1. General: The Contractor shall perform all preventative maintenance, repair work, and service calls on all overhead/hangar doors covered under this contract IAW manufacturer specification and as determined needed by issuance of a task order under the contract.

5.1.1. The Contractor and his employees shall follow ANSI (America National Standard

Institute)/DASMA (Door & Access Systems Manufacturers’ Association) guidance and all forthcoming addendums when performing inspections, repairs and replacement(s) of overhead/hangar doors listed in TEs B through M.

5.1.2. Repair of Accidental Damage: Damage to overhead/hangar doors or other government property and equipment resulting from the Contractor’s negligence is the responsibility of the

Contractor and shall be reported to the Contracting Officer in a timely manner. The Contractor shall repair or replace overhead/hangar doors or government property and equipment that are damaged as a result of his operation or negligence.

5.1.3. Warrantied Equipment: The Contractor shall report to the Contracting Officer the condition and location of an overhead/hangar door if it is found to be in new condition prior to performing Repair Work. New overhead doors may be under warranty therefore others may perform the necessary repairs. All defects in workmanship, material(s) and improper installation discovered by the Contractor during Preventative Maintenance shall be immediately reported to the Contracting Officer so that corrective action may be taken.

5.1.4. Door Numbering: The Contractor shall be responsible for numbering each door worked upon, utilizing TEs B - M. The Contractor shall place a 2 x 3 inch metal plate in the center of the header on each door. The Contractor shall use an embossing tool to prevent covering of the bay door number with paint or like materials. In the event a metal plate is damaged, removed or painted over and the numbers are no longer visible, the Contractor shall install a new plate. The

Contractor shall submit a sample for Government approval before numbers are installed.

5.1.5. Work Control, Records and Reports: The Contractor shall establish and implement a

Work Control, Records, and Reports Plan that includes all work control procedures necessary to ensure the timely and acceptable accomplishment of all contract work requirements and permit tracking of work in progress. The Contractor shall be responsible for

(1) Planning, completing inspection checklists, and scheduling work,

(2) Assuring material and labor availability, and

(3) Completing work requirements IAW response times and quality standards established in the contract.

5.1.5.1. The Contractor shall maintain up-to-date, cumulative service records for each overhead/hangar door listed in TEs B - M. Appropriate record entries shall be made within two working days from the completion of any work item performed on the contract. For each instance of work performed, the Contractor shall include at a minimum the following data in the system record:

(1) Building and Bay Door number

(2) Type of work performed:

A. PM Work

B. Replacement Items Work

C. Service Call Work

(3) Date service/work was scheduled or requested, started, and completed

(4) Name of individual(s) who performed services

(5) Total number of labor hours (rounded to nearest 15 minutes) expended to perform the service/work (not including travel time to or from Fort Hood)

(6) Equipment used

(7) Quantity and description data of materials, supplies, repair and replacement parts used, and cost.

(8) Nature and extent of all services/work performed

(9) Attachments (i.e., checklists, reports, etc.)

5.1.5.2. At the Government's request, the Contractor shall make available, all required records for examination and reproduction within one day of request. The Contractor shall submit to the

Contracting Officer or Contracting Officer Representative via electronic means, and printed copies of all records on the expiration date of each contract year and at the end of the contract.

The Contractor shall maintain all required hard-copy records in a legible, complete, orderly, and accurate manner.

5.1.6. Coordination with Facility Personnel: The Contractor shall notify the facility Point of

Contact (POC)/Representative upon arrival and departure of the facility. The Contractor shall inform the facility POC/Representative the type of work to be performed, and report any new deficiencies on the overhead door(s) since the Contractor's last visit.

5.2. PREVENTATIVE MAINTENANCE (PM)

5.2.1. Preventative Maintenance: The Contractor shall perform PM work on all overhead/hangar doors shown in TE’s B - M. PM work shall consist of maintaining a continuously safe, reliable, and operating overhead door. In accomplishing PM work, the

Contractor shall perform routine inspections, operations, checks, and adjustments, and shall be in compliance with Federal, State, ANSI/DASMA regulations and standards, and manufacturers' standards of safety, reliability and satisfactory operating conditions. The Contractor PM work shall include routine maintenance services that permit the early detection and correction of items that would:

(1) Interfere with the normal effective operation of the overhead/hangar doors;

(2) Endanger life and/or property; or

(3) Involve high cost or long lead time for repair.

5.2.2. Preventative Maintenance Tasks: The Contractor's PM work shall include but is not limited to: lubricating all rollers, tracks, chains, gears and checking and filling gear box oil levels, adjusting tension on springs, aligning door in tracks, ensuring all safety switches, safety sensors and associated components are in place and functioning properly. Ensure the manual override on electrically operated doors is operating properly. Test all limit switches and adjust if necessary.