W90BRJ19R0005-P0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See Continuation Sheet.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 87

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 22-Jan-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W90BRJ19R0005

X 9B. DATED (SEE ITEM 11)

26-Dec-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Jan-2019

CODE

U.S. ARMY PROGRAM MANAGER - SANG

ATTN: AMCPM-CONTRACTING DIVISION

UNIT 61304

APO AE 09803-1304

W90BRJ 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W90BRJ19R0005

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 2

The purpose of amendment 2 is to incorporate the following into the solicitation.

1. Updated Exhibits

2. Updated Performance Work Statement

3. Add CLIN’s for Computerized Maintenance Management System (CMMS)

4. Questions and Answers

5. The proposal due date has not changed

QUESTIONS AND ANSWERS

Questions for the OPM‐SANG Operations and Maintenance RFP W90BRJ19R0005

Number PWS Reference (If applicable)

Questions Answers

1 Do the contractor has to pay per diem for its employee required by OPM SANG to perform TDY assignment outside of Riyadh? If it is, then what is the rate?

Yes. Contractor shall submit rates on a case by case basis where TDY is required for Government approval as applicable within the scope at Paragraph 2 of General Information.

2 Do the Contractor needs to furnish its employees an employment contract in their native language considering that the PWS says that Contractor’s employees should know English language?

Contractor shall provide all employees with a signed copy of their employment contract, in English as well as the employee’s native language that defines the terms of their employment/compensation. Reference Section C, General Information.

3 L.1.1 We understand the requirement for a Commercial Registration Certificate. If the Government desires the offeror to submit with the proposal, please provide guidance and page count for where it should be placed.

Commercial Registration Certificate is required to be submitted with the proposal. The page count and placement is up to each Contractor.

4 L.11.2 We interpret this to mean that tables may also be a smaller font as long as it is readable (i.e., 8 pt). Is this correct?

Information printed on tables may be a smaller font; however, the information must be legible.

5 L.11.2 An A1 sheet of paper is 23.4 x 33.1 inches. We believe the Government meant to say 11x17 which is close to the A3 size. Is this correct? Request the Government consider replacing A1 with 11x17.

A page, for purposes of this request for proposal (RFP), is defined as one side of standard 8 ½” x 11” or A4 sheet of paper, font size (12) Arial or Times New Roman Required, proportional spacing permissible, 1 inch margin on all sides, single spaced.

6 L.11.3 It is unclear what Appendices the Government is referring to. Request the Government please clarify.

Appendices can be information not essential to be included in Volume 1, but rather supports your technical approach.

7 L.11.3 Will the Government consider excluding acronym lists and cross‐ reference matrices from the page count.

Acronym lists and cross‐reference matrices will not be counted towards 75 page length.

8 M.7.2 Many contractors have projects of similar size and scope whose period of performance is ongoing and has not yet completed. Request the Government revise the wording to say "The offeror’s experience demonstrates that the offeror has successfully performed on two (2) projects (as the prime contractor) that are similar in size and scope three (3) years preceding the date of issuance of the RFP within the period of performance stated for the projects."

Vendors will submit references as indicated per PWS

9 Section C, para 22.d

Does the CMMS on the current program have a Certificate of Noteworthiness?

Yes, local network certifications. Data will remain the property of US Government.

10 H.1 The Government requires the contractor to provide a complete list of all personnel 5 days after contract award.

Question: Will the Government consider providing a list of incumbent personnel upon contract award? If not, then will the Government consider revising the H.1 requirement to fifteen (15) calendar days after contract award instead of the current five (5) days?

H.1 updated to "If not provided before contract award, the contractor shall provide within fifteen (15) calendar days after contract award, a complete list of personnel who are to work on the project."

11 Section C, para

The Government requires 100% joint property inventory within 15 days of contract award. When the incoming contractor completes the inventory of equipment within 15 days, the incumbent contractor will continue to use the equipment for another 45 days until full operational performance. This means the incoming contractor will need to do another 100% inventory to ensure all property that has been out of their control is accounted for prior to assuming responsibility for the contract.

Question: Is it the Government’s intent to perform two joint inventories?

Joint inventory will be done pre and post.

12 Section C, para 22.c

Is the CMMS considered Government Property or Contractor Property? If new CMMS is approved it will be considered government property.

13 Section C, para 22.c

Can the Government confirm the CMMS software will transfer from the current contractor to the new contractor upon contract award?

Contractor shall provide all software, hardware, and network infrastructure necessary to develop a CMMS database capable of generating customized reports.

14 Section C, para

Is the contractor required to provide a standalone commercial network infrastructure outside of OPM‐SANG’s network infrastructure?

Contractor shall provide all software, hardware, and network infrastructure necessary to develop a CMMS database capable of generating customized reports.

15 Section C, para 22.d

Is the Certificate of Networthiness considered cost reimbursable? Certificate of Networthiness will not be cost reimbursable.

16 C.2.28 The Government indicates Exhibit 1 includes a listing of the furnishings for delivery and / or removal at OPM‐SANG Facilities; however, Exhibit 1 is a map of the Recreation Services Areas and Grounds.

Question: Will the Government clarify and / or provide the listing of the furnishings for delivery and / or removal at the OPM‐SANG

This task will be treated on work order basis. No defined number is available.

17 Section C.

Exhibits 1, 5, and 8

Facility square footage, acreage, and pool volumes are not identified within the PWS or Government provided Exhibits 1, 5 or 8.

Question: Can the Government provide square footage, acreage, and pool volumes within the Exhibits to adequately determine/estimate the workload data?

Refer to the requirement as outlined in the PWS.

18 C.6.2.1 through C.6.2.14 and Exhibit 6

The Government Historical Workload for Transportation services is identified as 1,600 Requests per Month using 40 drivers, in 4 Sedans, 12 Passenger Vans and 22 Passenger buses.

Question: Will the Government confirm the Historical Monthly workload is inclusive of the requirements identified in C.6.2.5 through C.6.2.14 as well as C.6.3 through C.6.5?

Based on current growth the Government confirms the combined transportation services averages 2000 dispatches per month.

19 C.6.7.3 & Exhibits 4, 7 and 8

The Government indicates that the Contractor will perform repairs for all equipment listed in Exhibit 7 IAW Checklists provided by the Government in Exhibit 8.; however Exhibit 7 is a Vehicle Preventive Maintenance Checklist and not a listing of Equipment, while Exhibit 8 is a listing of Residential and Office Villas.

Question: Will the Government clarify the listing of Equipment to be maintained, and that the Checklists with which the contractor will maintain the equipment IAW are those identified within Exhibit 4 ‐ Vehicle Daily Inspection Checklist and Exhibit 7 – Vehicle Preventive Maintenance Checklists?

Reference updated Exhibits.

20 C.6.7.6, Exhibit 2 & Exhibit 3

The Government has provided Exhibit 2 as a listing of Government Furnished Property including Tools, Vehicles and their allocation.

Separately the Government indicates in C.6.7.6 that each mechanic shall be issued a Consolidated Tool Kit (Exhibit 3), but does not identify if this tool kit is GFP or contractor provided.

Question: Will the Government clarify if Exhibit 3 – Consolidated Tool Kit is GFP or contractor provided?

Government issued consolidated tool kits is considered GFP.

21 C.9.2, C.9.2.2, C.9.2.7

The Government identifies the Swimming Pool Staff within Section C.9.2.2, and shift coverage in C.9.2.7; however, it is not clear if the required staffing or shift coverage is the combined total for all six (6) bodies of water referenced in C.9.2.5 under pool maintenance or the specific requirements of Main Pool, Sr. Pool or Wading Pool.

Question: Will the Government clarify if the staffing identified in C.9.2.2 and C.9.2.7 is the minimum requirement for both Swimming pool areas or representative of the minimum staff required at each swimming pool / jacuzzi area?

22 C.9.2.15, Exhibits 13 and

The Government identifies a listing of equipment which will need to be readily accessible to pool staff at all times to include: times: Back board made of marine‐grade wood, polyethylene plastic or other durable plastic, with arm, torso, and leg; immobilization straps and a separate head and neck immobilization system; rescue tube (one per guard on surveillance duty); automated external defibrillator; HAZMAT equipment; First Aid medical kit with mouth‐to‐mouth resuscitation mask and disposable gloves (latex or non‐latex); phone; whistle with lanyard; umbrella; hat: U.S. Coast Guard approved ring buoy with at least 40 feet of line and a foot loop or lemon (flotation buoy) to prevent overthrow and loss of the buoy, as per Exhibit #14. The Government provided Exhibit 14 includes the ASA Softball Rules, while Exhibit 13 solely identifies a 20” USCG Ring Buoy.

Question: Will the Government clarify if the equipment listed in Section C.9.2.15 will be Government provided or Contractor provided?

Government provided contractor maintained.

23 C.9.2.16 The Government states that “Appropriate training devices and aquatic equipment may be used during classes, team practices, or fitness training. Dura Max Duo, Ultra Max Pool Vacuum Turf Boy Cleaner.” It is not clear if the Government’s intent is to indicate that the use of a Dura Max Duo and / or Ultra Max Pool Vacuum Turf Boy Cleaner is acceptable for use during open recreation swim periods and special events or if the Dura Max Duo and / or Ultra Max Pool Vacuum Turf Boy Cleaner are items to be included in Section C.9.2.15 ‐ Pool Area Equipment and Maintenance Standards.

Question: Will the Government clarify the intent of the last sentence, “Dura Max Duo, Ultra Max Pool Vacuum Turf Boy Cleaner.”, of section C.9.2.16?

Government provided contractor maintained.

24 C.10.10 The Government identifies a requirement “to offer basic framing and advanced frame and mat board cutting classes every”, but the sentence concludes without at the word “every” and does not identify the frequency?

Question: Will the Government clarify the frequency of the basic framing, advanced frame and mat board cutting classes?

As required.

25 Exhibit 8 The Government has identified over 300 line items of Villa’s and their status but has not provided Square footage estimates for the villa space, or other comparable workload data.

Question: Will the Government clarify the workload data to include square footage estimates or other comparable measurements to determine workload data?

Refer to requirement outlined in PWS.

26 C.9.1, C.9.2, C.9.2.5

In Section C.9.2 – Pool Areas the Government identifies a “Community Swimming pool and Jacuzzi” and a “Senior Pool and Jacuzzi” and then states in Section C.9.2.5 stating “(6) six bodies of water”; however, Section C.9.1 only identifies five (5) pool areas 3 Jacuzzis and the Community Swimming Pool and Senior Pool. Additionally, the Government identifies in Exhibit 1 large Swimming pool area next to the

MHFC.

Question: Can the Government clarify the six bodies of water and their sizes / volumes?

27 C.9.1 The Government indicates “2 Ea” MHFC Saunas and Steam Rooms, however it is not clear if this is indicative of 2 Saunas and 2 Steam Rooms total, or 2 Saunas and 2 Steam Rooms at the Community AND 2 Saunas and 2 Steam Rooms at the Senior Pool locations?

Question: Will the Government clarify the total number of Saunas and Steam Rooms?

Government confirms 2 Saunas and 2 Steam Rooms and No Saunasor Steam Rooms at the Senior Pool.

28 C.9.1, Exhibit 1 The Government identifies the following Areas of Operation however the quantity and locations are not clear from the PWS or Government Exhibits: Batting Cages, Horseshoe Pits, Putting Greens, Volleyball Courts.

Question: Can additional clarity be provided relative to the quantities and / or general location of these areas?

29 C.3.1, C.4.1, L.10.2.3, and Attachment 3

The Government states in Section C.3.1 – Unscheduled Services (CLIN X003) that “The price for the work will be established by multiplying the required number of man‐hours by the established firm fixed priced OVERTIME HOURLY rates submitted in the contractor’s proposal for the labor category used to perform the services” but excludes discussion of how Labor Prices will be determined for Renovation Services (CLIN X004). The Government then indicates in Section L.10.2.3 that the Offeror shall indicate the labor categories and estimated MONTHLY rates for all workers proposed to fulfill the requirements of the PWS.

Question: Will the Government clarify if Hourly, OT, or Monthly Labor rates are to be submitted to the Government within the contractors completed Government Attachment 3 for CLIN X003 and X004 Labor Pricing?

Question: If Monthly labor rates are required for submission in the Contractors Attachment 3 CLIN X003 and X004 Labor Pricing, will the Government clarify how CLIN’s X003 and X004 Labor Pricing will be determined and / or invoiced for a fractional months’ amount of performance?

Overtime Hourly Labor rates are to be submitted to the Government on Attachment 3 for CLIN X003.

Hourly Labor rates are to be submitted to the Government on Attachment 3 for CLIN X0004.

Section L.10.2.3 states "the Price Evaluation Sheet (Attachment 2) to provide all price information with sufficient documentation to evaluate price."

30 Can you please advise the submission date and time for the final proposal as well as any other time/date requirements?

Proposals and modifications to proposals are due by 16:30, 31 January 2019 local time, Riyadh, Kingdom of Saudi Arabia, Middle East (GMT +3).

31 Exhibit 2 In exhibit‐2 after page no.: 47, there are 14 pages left blank, is it intentionally blank or any items missed in that?

Reference updated Exhibits.

32 How many generators available in Eskan, do they need any AMC(annual maintenance contract) from authorized service providers(third party)?

21 generators on ESKAN and 2 at KAA.

Refer to the requirement as outlined in the PWS.

33 Do you have complete network details of plumbing and sanitary lines of Eskan, if so please provide.

Refer to the requirement as outlined in the PWS.

34 How do we differentiate the boundaries and areas mentioned in contract from surrounding facilities? Is there any standard distance there to segregate?

35 C.4. renovation services‐ the word "as required" means the workers will be called upon the renovation request? , how about their badges? Will they get permanent badges upon the contract issuance/temporary?

Upon request contractor will be provided badges.

36 Is the ware house data base system has to be integrated with the CMMS system?

No.

37 Is there any specific qualification/certification/training required for fitness center supervisor & fitness center manager?

Yes, Refer to the requirement as outlined in the PWS.

38 Regarding quality procedure, is there any third Party certification/inspection required for the closure of NCR's?

No.

39 Do we need to assign employee/s who will assist the children from their residence to school and return (C.6.2.8)?

Yes. Contractor is required to provide as part of C.6.2 Dispatcher and Taxi Services.

40 Who will provide the bus to be used by the Contractor's employees from their accommodation to work site (Eskan & KAA) and return?

Transportation is for the OPM‐SANG local hire workforce and OPM SANG personnel and will not be available to O&M contractor. Bus will be GFP.

Contractor is responsible for providing qualified driver(s).

41 H.3 If a contractor’s foreign workforce outnumbers Saudi workforce on the contract, are they required to pay the “expay levy” fee per foreign employee, per month?

Contractors are subject to all applicable Saudi Arabian Government laws and regulations.

42 C.6.2.2, C.6.7.2 The Government states that Dispatch operations need to be provided “24 hours a day 7 day a week” and then indicates that the KAA Motor Pool facility requires a dispatcher present during normal operation hours, and further that the Dispatch Office on Eskan Village will also be manned “24 hours a day 7 days a week. In Section C.6.7.2, the Government indicates that the Automotive Maintenance Service “Shop Operations” are from 0700 to 1600 Sunday through Thursday.

Question: Can the Government clarify the hours requiring Dispatch support at the KAA Motor Pool facility is from 0700 to 1600 Sunday through Thursday?

0700 to 1600 Sunday through Thursday

43 C.6.6, C.6.7.2 The Government states that “The contractor shall provide car wash duties 6 days a week, Saturday through Thursday at KAA maintenance facility during normal working hours. In Section C.6.7.2, the Government indicates that the Automotive Maintenance Service “Shop Operations” are from 0700 to 1600 Sunday through Thursday.

Question: Can the Government confirm the hours for car wash services at KAA are from 0700 to 1600 Sunday through Thursday?

44 C.6.6, C.6.7.2 The Government states that the contractor shall provide car wash on Thursday at Eskan Village during normal working hours, but does not define “normal working hours” specific to Eskan Village. Contractor assumes normal working hours for Car Wash services on Eskan Village is between 0700 – 1600.

Question: Can the Government confirm the contractors assumption for normal hours for Carwash services at Eskan Village is correct?

Confirmed.

45 C.7.2, C.7.6 The Government states in Section C.7.2 that an estimated 40 FNTAs OPM SANG personnel and their dependents Exit/Re‐entry visas are processed annually. The Government also states in Section C.7.6 that approximately 300 OPM SANG Personnel and their dependents will need to obtained annually.

Question: Can the Government clarify the total estimated annual Exit / Entry Visas with the Riyadh Passport Department and the Ministry of Foreign Affairs?

46 C.2.24, Exhibits 1, 5 and 8

The Government indicates that at a minimum hard floor shall receive maintenance at least quarterly; however, the Government has not provided estimated square footage of hard floors within the PWS or Exhibits to determine the total workload.

Question: Can the government provide estimated square footage of hard floor space that will receive quarterly maintenance?

47 C.2.24, Exhibits 1, 5 and 8

The Government indicates that Carpets shall receive maintenance at least one time quarterly; however, the Government has not provided estimated square footage of Carpets within the PWS or Exhibits to determine the total workload.

Question: Can the government provide estimated square footage of carpet that will receive quarterly maintenance?

48 C.9.3.7, Exhibits 1, 5

The Government states that “Before all scheduled game days water, rake, drag, and level the entire field to include infield and outfield ensuring that all rock and debris have been removed, low spots eliminated and field is soft and smooth.” The Government has not provided any workload data to estimate the current number of Monthly Scheduled Team events which may cross utilize the Softball field.

Question: Will the Government please provide an estimated historical number of Scheduled games that are played on the Softball fields?

49 C.9.1.15, C.9.1.16, C.9.3.10

In sections C.9.1.15 and C.9.1.16 the Government indicates that the Saunas and Steam Rooms shall be maintained IAW the standards expressed in paragraph C.9.3.10. Section C.9.3.10 includes a requirement for “Grounds crew shall be responsible for the daily maintenance, cleaning, removing dust, sand, and debris from the Sports Courts, Golf Driving Range, Putting Greens, Multi‐purpose Sports Fields and Horse Shoes pits.”

Question: Can the Government clarify the standards references provided in Sections C.9.1.15 and C.9.1.16?

50 C.9.3.10, C.9.3.7, Exhibits 14 &

In Section C.9.3.10, the Government includes the requirement for “Fields and courts preparations will include the setting up of tables, chairs, grills, tents, ice chest, scorers tables, game supplies such as scoreboard control box, game balls, scorebooks, clipboards, pencils, pens, dry erase pens, dry erase, erasers, rosters, schedules and any other items necessary for the successful completion of the event.” And further states in C.9.3.10 that “The Multi‐Purpose Sports Fields shall be groomed, leveled, sifted and lined for league play.” The Governments inclusion of “Fields and Courts”, “Multi‐Purpose Sports Fields”, “League Play”, “Marking Start and Finish lines”, “Powerlifting / Weightlifting Events”, “Awards tables”, “Dart and Chess Tournaments” allude to preparation requirements for multiple sport / league scheduled games however no historical approximation of scheduled games , or approximation of teams or participants has been provided within the PWS or Exhibits.

Question: Can the Government provide an approximation of the league sports currently played and supported, and the approximate number of teams / participants in each sport which require scheduled games / events / tournaments and support? (e.g. Fall Softball – 10 teams, Spring Softball 15 Teams, Flag Football – 6 Teams, Basketball – 10 teams, Tennis Tournament – 25 participants, Road Races – 100 Participants, Weightlifting Events – 6 Annually)

51 C.9.3.12, Exhibit 1

The Government identifies a Pitching Machine (1) each within the listing of equipment to be maintained; however, it is not clear from Exhibit 1 how many batting cages there are requiring maintenance.

Question: Will the Government clarify the number of batting cages and Pitching machines requiring maintenance?

52 L.2 Would the government consider extending the proposal due date by 7 calendar days?

No.

53 N/A Is the contractor required to procure and provide all consumables and parts in relation to performing services at Eskan (ie. cleaning supplies, HVAC parts, vehicle maintenance parts, ect)?

No.

54 C.1.4 Are workers required to stay overnight at Eskan and KAA for emergencies response?

No.

55 C.1.8.1 Are workers required to stay overnight at Eskan for emergencies response?

No.

56 C.1.21 Is this task includes structural repairs like settlements and cracks? If yes how it will be reimbursed

Refer to the requirement as outlined in the PWS.

57 C.1.23 Generally all HV and MV system is maintained by SEC ( Saudi Electricity Co.) Need details of installed MV and HV system not covered by SEC.

Refer to the requirement as outlined in the PWS.

58 C.1.23 Is coordination required with SEC ? or client/ OPM will be responsible for calling in case of outage ?

Yes.

59 C.1.2.4 Does it cover repairs of main lines (under the roads) as well? Refer to the requirement as outlined in the PWS. Repairs are from meter inward to Villa.

60 C.1.26 Is repainting of entire Villas or other buildings (Interiors and exteriors) included in the SOW?

Refer to the requirement as outlined in the PWS.

61 C.2.32 Is the bar code scanning system existing or it will be supplied and installed by the contractor ?

If yes to above, will the cost reimbursed to the contractor?

Bar Code Scanning System will be provided by the Government and installed/maintained by the contractor.

62 C.5.1.3 Please inform if there are storage locations other than KAA and Eskan No.

63 C.5.1.3.1 Please define“any KO approved locations” if out of Riyadh City. Reference Scope in paragraph 2 of General Information.

64 General Information

Is the cost of CMMS software, hardware infrastructure, licences fees, and upgrading reimbursable to contractor?

No. Reference CLIN 0014 for CMMS.

65 General Information

What is the current CMMS software installed in Eskan and KAA.

Is the existing CMMS in KAA linked to Eskan? Or these are standalone systems?

Stand alone system.

66 Section L.10.2.3. Factor 3:Page‐113

Is contractor allowed to add overhead & Profit in these CLINs ?

Will these prices be considered in evaluation Factor?

DBA Insurance is Cost Reimbursable.

Contractor will be reimbursed for the amount paid for the insurance.

DBA Insurance will be considered in the overall price.

67 L.2 We are respectfully requesting for the extension of time to submit our Technical Proposal either on 14 February 2019 or 28 of February 2019 as we want to submit a detailed and comprehensive technical proposal which is compliant to your requirement.

Not Applicable.

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0014 is added as follows:

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0014 1 Job Computerized Maint. Mgt. System (CMMS)

FFP

Service to be provided IAW the Performance Work Statement and all attachments.

FOB: Destination

PSC CD: S216

NET AMT

CLIN 1013 is added as follows:

1013 1 Job OPTION CMMS Maintenance

FFP

Service to be provided IAW the Performance Work Statement and all attachments.

CLIN 2013 is added as follows:

2013 1 Job OPTION CMMS Maintenance

FFP

Service to be provided IAW the Performance Work Statement and all attachments.

CLIN 3013 is added as follows:

3013 1 Job OPTION CMMS Maintenance

FFP

Service to be provided IAW the Performance Work Statement and all attachments.

CLIN 4013 is added as follows:

4013 1 Job OPTION CMMS Maintenance

FFP

Service to be provided IAW the Performance Work Statement and all attachments.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE REQUIREMENTS

Performance Requirements Summary (Operations and Maintenance Contract)

PRS

Performance Objective

Section Reference Performance Standard Monitoring Method

1 Periodic maintenance of Government- Furnished Property (GFP) i.e.

mechanical, electrical, and air conditioning equipment, etc.

C.1.2 GFP maintained in accordance with manufacturer's recommendations and records indicate the maintenance performed. Inspections reveal no more than five deficiencies in maintenance records and/or two GFP items determined unsuitable for use due to contractor negligence identified during month inspected.

Review of work order logs; customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

2 Production and Work Order (WO) Control Section.

C.1.6. Failure to operate WO section in accordance with the Performance Work Statement. No more than three deficiencies identified during month inspected.

Review of work order logs;

customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

3 Computerized Maintenance Management System

C.1. 8 Provide all software, hardware, and network infrastructure. No more than two deficiencies identified during month inspected.

Review the tracking reports on all work orders regardless of source

4 Handling of Hazardous Materials

(HAZMAT)

C.1.49 comply with DODI 6050.05 instructions, Military Standard 129, Federal Standard 313, and Defense Federal Acquisition Regulations Supplement (DFARS) Clause 252.223-7001. No more than one deficiency identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

5 Compound Reception Services

C.8.1 Contractor shall provide 24/7 security receptionists at drive-through gates to Khashm Al An (KAA). No more than one deficiency identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

6 Unscheduled Services C.3. Government may request unscheduled services within the scope of the contract outside normal duty hours. These types of services shall be provided under the as-required unscheduled services Contract Line Item Number (CLIN). No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

7 Contractor Performance Assessment Reporting System

(CPARS).

C.1.14 The contractor’s performance of this contract shall be reported to the CPARS.

No more than three deficiencies identified during month inspected.

Periodic surveillance.

8 Preventive Maintenance.

C.1.20 - C1.70 Failure to follow the approved schedule for reasons not beyond control (ex: a resident cancels). No more than two deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

9 Unscheduled Emergency Maintenance.

C.1.49 Contractor shall provide 24-hour emergency maintenance and repair services and shall respond to emergency work orders as per the approved response times in paragraph C.2.2.4.1.

No more than two deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled

10 Engineering Draftsman and Technical Librarian Services.

C.1.21 Contractor shall maintain records of all engineering plans and specifications for all OPM SANG facilities. This includes plans, as-built reference drawings, Computer Assisted Design and Drafting (CADD) files.

Review engineering records and conduct periodic and unscheduled surveillance/sampling during the month.

11 Work Order completion times.

C.1.14 Within one month, one or more late responses to emergency work order, or no more than one late response to urgent work orders, or no more than two late responses to routine work orders during month inspected.

Review of work order logs;

customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

12 Self-Help. C.1.22 Perform and assist resident with self-help tasks as directed per KO. No more than three deficiencies identified during month inspected.

Customer feedback forms

13 Carpentry. C.1.23 Carpentry work will require at a minimum, but are not limited to, maintenance, repair, install, replace, and fabrication of interior and exterior wood and plaster structures and all types of finishes including all walls, doors, windows, cabinets, carpeting and vinyl flooring, and ceilings. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

14 Masonry. C.1.24 Masonry works will require at a minimum, but are not limited to, maintenance, repair, and replace concrete and brick facilities, sidewalks, and wall tile, and floor surfaces. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

15 Locksmith Services. C.1.25 - C.1.29 Contractor shall provide a certified professional locksmith who is fully equipped with all necessary equipment, tools, and manuals to open various locks, biometric locks, and safes in a non-destructive manner. No more than two deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

16 Electrical Works. C.1.30 Electrical works will require at a minimum but are not limited to maintenance, repair, replace, and install exterior and interior electrical systems and fire alarm systems. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled

17 Utility outages C.1.45 Provide electrician capable to operate and maintain electrical generators. No more than two deficiencies identified during month inspected.

Failure to respond within one hour. Customer feedback forms; reviews during scheduled surveillance of the month; reviews during random surveillance/sampling during the month.

18 Plumbing. C.1.31 Plumbing works will require at a minimum but are not limited to maintenance, repair, and replace plumbing systems and associated components like household systems, potable and irrigation water systems, sewers and storm drains.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

19 Metal works. C.1.32 Metal works will require, at a minimum, but are not limited to maintenance, repair, replace, fabricate, and install parts or complete metal assemblies and installation.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

20 Painting. C.1.33 Painting works will require, at a minimum, but are not limited to interior and exterior painting including surface preparation of steel, wood, walls, and ceiling surface finishes.

Customer Feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

21 Heating, Ventilation and Air Conditioning

(HVAC).

C.1.34 HVAC works will require at a minimum, but are not limited to, maintenance, repair, replace, and installing heaters, vents, and air conditioners. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

22 Appliances. C.1.35 Appliance works will require, at a minimum, but are not limited to, maintenance, repair, replace, and installing freezers, refrigerators, stoves (including ducts, hoods, and exhaust fan covers), washers, dryers, dishwashers, garbage disposals, microwave ovens, water dispensers, and water heaters. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled

23 Heavy Equipment Operations.

C.1.38 Contractor shall be capable of operating both military and civilian heavy equipment like a backhoe, scoop loader, crane, trenching machine, forklift, and compacting equipment.

Customer feedback forms;reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

24 Specific engineering requirements, water and sewer

C.1.39 -C.1.40 Contractor shall repair water supply systems and sewer lines from the building interior up to the city water main line and sewer systems. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

25 Electrical System. C.1.43 Contractor shall be responsible for electrical systems and all electrical components including panels, breakers, weather head and mast, and conductors located on Eskan Village supporting facilities under Exhibit # 1. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

26 Street Lights. C.1.47 Contractor shall conduct monthly inspections of street lights in OPM- SANG areas, prepare reports and turn in required work orders to the COR. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

27 Renovation Service. C.4 Contractor shall provide renovation services with skilled team and labor to complete the alteration, renovation and refurbishment of villas located on Eskan Village, Riyadh, KSA as directed by the COR or as shown on furnished drawings. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

28 Grounds Maintenance and Landscaping Services.

C.1.50 Contractor shall provide all personnel, supervision, and services necessary to maintain all grounds and landscape surrounding the facilities identified in Exhibit # 1 of this PWS in a manner that will promote the growth of healthy grass, trees, shrubs, and plants and present a clean, neat, and professional appearance. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled

29 Irrigation system. C.1.56 - C.1.58 No more than four deficiencies identified with the maintenance and operability of irrigation systems during month inspected.

Review of work order logs; customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

30 Grounds debris removal.

C.1.59 - C.1.60 Within one month, no more than four deficiencies identified for zone 1, or eight deficiencies identified for zones 2 and 3.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

31 Dead Animal Disposal.

C.1.61 No more than three deficiencies identified during a month.

Customer feedback forms; reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

32 Pest control. C.1.64 More than one deficiency with storage of pesticides identified during any consecutive three month period inspected.

Customer feedback forms; reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

33 Trees and other vegetation.

C.1.66 - C.1.70 No more than one deficiency identified for zone 1, or two deficiencies identified for zones 2 and 3 during month inspected.

Customer feedback forms; reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

34 Refuse Collection. C.2.2 No more than one deficiency identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance for the month; reviews during periodic and unscheduled surveillance/sampling during the month.

35 Cleanliness of Outside Areas.

C.2.5 No more than one deficiency identified during month inspected.

Periodic surveillance.

All required services completed daily

36 Custodial and Cleaning Services.

C2.10 No more than two deficiencies per villa found during any inspection conducted.

Customer feedback forms; reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

37 Billeting and Change of Occupancy.

C.2.12 - C.2.36 One ore more villas requiring service are completed after the required due date during month inspected.

Periodic surveillance.

All required services completed within five days of the change of occupancy notice or per WO request, whichever occurs first.

38 Housing Stock. C.2.37 Maintain an accurate inventory of housing stock with no more than two (2) deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

39 Property management (Property Book) and supply support services

C.5. Contractor personnel will be proficient in English language speaking, reading and writing and have basic computer skills; contract workforce must be trained in use of automated supply operations and able to use the automated inventory control tools (bar code scanners and readers). The contractor shall be familiar with documentation, inventory/stock management procedures and requirements as outlined in US Army Regulations and OPM-SANG policy and SOP. All warehouse personnel shall possess a valid KSA driver’s license and OSHA certification as a forklift operator and are required to wear appropriate safety apparel and uniforms provided by the Contractor.

Sandals, flip flops, or any open toed shoes will not be worn on the worksite.

No more than three deficiencies identified during month inspected.

Customer feedback;

reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

Copies of employee certification/license will be readily availble for review when requested by COR/Supply Branch Chief.

40 Receiving, handling, labeling, storing, issuing, and disposing of OPM property and supplies.

C.5.1.1. The contract workforce must be trained in use of automated supply operations and able to use the automated inventory control tools (bar code scanners and readers). No more than three deficiencies identified during month inspected.

Customer feedback;

reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

41 Database Management and stock control records

C.5.1.2 & C.5.1.2.1.

Contractor personnel will ensure that warehouse database is kept current as to expendable and non-expendable customer issues and or returns, and vendor receipts and end of each duty day; receipts of equipment (new/serviceable /unserviceable), and or lateral transfers (hand receipt moves) must be completed not later than 72 hours of receipt of items or appropriate documentation. Exceptions to 72 hour rule for incoming equipment will be authorized by the OPM-SANG PBO based on workload.

Reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month.

42 Daily transactions C.5.1.2.2. At a minimum, but not limited to, the following items shall be tracked in the system of record: OPM-SANG property and US ARMY owned equipment (ADP equipment, motor vehicles, appliances, radios, GPS, TV, weapons, NVGs and other items as determined by the OPM- SANG Property Book Officer), its nomenclature, including make and model, serial number, cost, property identification number, transaction history, serviceability status, location and or hand receipt number/account, on hand quantity. For durable and expendable equipment and supplies at a minimum, but not limited to:

nomenclature, transaction history, current inventory, cost, and location. No more than three deficiencies identified during month inspected.

Customer feedback forms; reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance/sampling during the month;

including 10% and or 100% inventories conducted IAW PWS.

43 Storage locations of all stock on hand

C.5.1.3.1.

&C.5.1.3.2.

As stock items are received, they shall be stored in designated storage locations (Standard is day received). No more than three deficiencies identified during month inspected.

Reviews during scheduled surveillance of the month; reviews during Periodic and unscheduled surveillance (sampling) during the month,including 10% and or 100% inventories conduct IAW PWS

44 Receive, move, stack/store, and transport equipment and supplies

C.5.1.3.1.

&C.5.1.3.2.

The contractor shall operate forklifts (to upload and or download) and other vehicles, deliver equipment and expendable supplies to any location required, and account for all transported property and expendable/durable supplies. All warehouse personnel shall possess a valid KSA driver’s license and OSHA certification (as defined in paragraph C.6.5.1.) as a forklift operator and are required to wear appropriate safety apparel and uniforms provided by the Contractor. The contractor will physically count materials, supplies, and equipment for temporary and long-term storage; perform daily runs to ESKAN Village to deliver office and custodial supplies to various OPM-SANG office villas and pick up of supplies and equipment, etc., for return to KAA Supply Branch.

Customer feedback;

reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance (sampling) during the month;including 10% and or 100% inventories conducted IAW PWS;

copies of drivers/forklift certification will be present for COR/Branch Chief review with Site Supervisor records

45 Announced and or unannounced inventories and Property Management

C.5.1.4. Inventory tolerance is +/- 3% physical on hand and on hand as entered in the database; inventories of Property Book items are conducted to verify proper data entry onto the Property Book. Inventory will verify proper nomenclature, make, model, and serial number. Inventory tolerance is 0% missing items, not more than 5 items FOI, and not more than 10 each items AAR to correct minor administrative issues on the property book (for PBO hand receipts); Standard for OPM-SANG hand receipts are 0% missing items, not more than 5 items FOI and not more than 10 each items AAR to correct minor administrative issues on the hand receipt.

Reviews during scheduled surveillance of the month; reviews during periodic and unscheduled surveillance (sampling) during the month, including 10% and or 100% inventories conducted ICW OPM- SANG staff; Written results of every change of HRH and/or annual inventory; document HR reviews conducted by the OPM-SANG PBO.

Results of 10% announced, unannounced, 100% annuals to include PBO inventories are documented and made part of COR files for KO review.

46 The contractor will receive incoming supply requests, either through distribution or by e-mail, review request, and prepare items for issue and delivery to various OPM-SANG offices to include delivery in the Riyadh area and shipment to the regional offices.

C.5.1.5. The contractor will perform daily runs to ESKAN Village to deliver office and custodial supplies to various OPM- SANG office villas and pick up of supplies and equipment, etc., for return to KAA Supply Branch. Standard is not more than two issues with deliveries per month (either missed deliveries, deliveries to wrong location, or delivery of wrong item not due to customer error).

Customer feedback.

Reviews during scheduled surveillance of the…