Technical_Exhibit_1-PRS.docx
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Technical Exhibit 1-PRS (Draft)
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Performance Requirement Summary (PRS)
Due to the range of deliverables at each TO, the sample PRS below is to be used as a guide to develop TO PRS. The specific PRS will be identified in each task order.
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
| PWS |
| Key Requirement |
| Method of Surveillance |
| Performance Metrics |
| Evaluation Method |
| Plan |
| 6.2.2 |
| UAS Unmanned Ground School Common Core Instruction |
| Planned Sampling |
| All authorized instructor positions are filled and are certified to instruct IAW the PWS, on site and support the Government within 90 days of hire. |
Quality No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation.
| CPARs rating |
| 1 |
| 6.2.3 |
| UAS Unmanned Scout Operations Common Core Instruction |
| Planned Sampling |
| All authorized instructor positions are filled and are certified to instruct IAW the PWS, on site and support the Government within 90 days of hire. |
Quality No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation.
| CPARs rating |
| 2 |
| 6.2.4 |
| UAS Shadow Mission Systems Instruction |
| Planned Sampling |
| All instructor positions are filled and certified to instruct IAW with the PWS requirements within 60 days of hire date. |
Quality- 80% of all instructors have completed the EP/DP MOI Process of all equipment and are certified to instruct IAW the PWS.
No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation
| CPARs rating |
| 3 |
| 6.2.5 |
| UAS Flight Operations Instruction |
| Planned Sampling |
| Fill Rate with Proponent Certification of at least 80% of all authorized Contractor instructor positions are filled and are certified to instruct. |
Quality 90% of all instructors complete the MOI Process timely and maintain currency IAW AR 95-20.
More than 90% of all instructor standardization evaluations at 80% or better.
| CPARs rating |
| 4 |
6.2.6
| UAS Instructor Operator Instruction |
| Planned Sampling |
| Fill Rate with Proponent Certification at least 75% of all authorized Contractor instructor positions are filled and are certified to instruct. Quality – 75% of all contract instructors complete the MOI process timely and maintain currency IAW AR 95-20. More than 90% of all instructor standardization evaluations at 80% or better. |
| CPARs rating |
| 5 |
6.2.7-6.2.8
| UAS Shadow & Gray Eagle Maintainenance Instruction |
| Planned Sampling |
| Fill Rate with Proponent Certification At least 85% of all authorized Contractor instructor positions are filled and are certified to instruct IAW the PWS |
Quality – 100% of contract instructors pass an instructor evaluation. Pass is defined as a minimum score of 2.0 with no single area rated lower than 2.0
| CPARs rating |
| 6 |
| 6.2.9 |
| UAS Instrument Flight Rules Instruction |
| Planned Sampling |
| All authorized instructor positions are filled and are certified to instruct IAW the PWS within 60 days of hire. |
Quality – No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation.
| CPARs rating |
| 7 |
| 6.2.10 |
| UAS Warrant Officers Course Instruction |
| Planned Sampling |
| All authorized instructor positions are filled and certified to instruct IAW the PWS within 90 days of hire date. |
Quality- No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation
| CPARs rating |
| 9 |
| 6.3 |
| IT Network Administration |
| Planned Sampling |
| Workforce:: At least 90% of new hires are qualified and current in tasks stipulated in the PWS within 60 working days from hire date. |
Quality: At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times
| CPARs rating |
| 11 |
| 6.4.1-6.4.3 |
| 1. Ground Flight Observers |
2. Flight Line Operations Support
3. Mission Support
| Planned Sampling |
| Workforce: At least 90% of new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
2. Have a valid Class II Flight Physical within 20 working days from hire date and individual Flight Physicals are maintained in accordance with established Flight Physical policies and procedures.
3. Are licensed on required support vehicles within 90 working days from hire date Quality: At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times
| CPARs rating |
| 14 |
| 6..5 |
| Special Training Material Support |
| Planned Sampling |
| Workforce: At least 90% of new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
Quality: At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times
| CPARs rating |
| 15 |
| 6.6.1-6.6.2 |
| 1. Maintenance Training Tool Room |
2. Logistics Specialist Support
| Planned Sampling |
| Workforce: At least 90% of new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
Quality: At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times CPARs rating
6.2.2 UGS Common Core Instruction PRS Matrix:
Elements Level of performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All instructor positions are filled and certified to instruct IAW the PWS requirements |
| All instructor positions are filled and certified to instruct IAW the PWS requirements within 60 days of hire date. |
| All authorized instructor positions are filled and are certified to instruct IAW with the PWS requirements within 90 days. |
| Vacant instructor positions require more than 90 working days of vacancy to be certified to instruct IAW the PWS requirements |
| One or more instructor positions unfilled greater than 30 days. |
| Quality |
| All instructors receive a 95 - 100% score on their quarterly instructor evaluation. |
| All instructors receive an 80 - 94% score on their quarterly instructor evaluation. |
| No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation |
| More than 20% of instructors receives a score of 60-69% on their quarterly instructor evaluation |
| More than one instructor receives a score of less than 60% on their quarterly instructor evaluation. |
6.2.3 USO Common Core Instruction PRS Matrix
Level of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All instructor positions are filled and certified to instruct IAW the PWS requirements. |
| All instructor positions are filled and certified to instruct IAW with the PWS requirements within 60 days of hire date. |
| All instructor positions are filled and certified to instruct IAW with the PWS requirements within 90 days of hire date. |
| Vacant instructor positions require more than 90 working days of vacancy to be certified to instruct IAW the PWS requirements |
| One or more instructor positions unfilled greater than 30 days. |
| Quality |
| All instructors receive a 95-100% score on their quarterly instructor evaluation |
| All instructors receive an 80 - 94% score on their quarterly instructor evaluation |
| No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation |
| More than 20% of instructors receives a score of 60-69% on their quarterly instructor evaluation |
| More than one instructor receives a score of less than 60% on their quarterly instructor evaluation |
6.2.4 UAS Shadow Mission Systems Instruction PRS Matrix
Level of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All instructor positions are filled and certified to instruct IAW the PWS requirements |
| All instructor positions are filled and certified to instruct IAW the PWS requirements within 45 days of hire date. |
| All instructor positions are filled and certified to instruct IAW with the PWS requirements within 60 days of hire date. |
| Vacant instructor positions require more than 60 working days of vacancy to be certified to instruct IAW the PWS requirements |
| One or more instructor positions unfilled greater than 30 days. |
| Quality |
| All instructors have completed the EP/DP MOI Process of all equipment and are certified to instruct IAW the PWS. |
All instructors receive a 95-100% score on their quarterly instructor evaluation 90% of all instructors have completed the EP/DP MOI Process of all equipment and are certified to instruct IAW the PWS.
All instructors receive an 80 - 94% score on their quarterly instructor evaluation.
80% of all instructors have completed the EP/DP MOI Process of all equipment and are certified to instruct IAW the PWS..
No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation 70% of all instructors have completed the EP/DP MOI Process of all equipment and are certified to instruct IAW the PWS.
No more than 20% of instructors receives a score of 60-69% on their quarterly instructor evaluation More than one instructor receives a score of less than 60% on their quarterly instructor evaluation.
6.2.5 UAS Flight Operations Instruction PRS Matrix
Level of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All authorized instructor positions are filled and are certified to instruct IAW the PWS. |
| At least 90% of all authorized instructor positions are filled and are certified to instruct IAW the PWS. |
| At least 80% of all authorized instructor positions are filled and are certified to instruct IAW the PWS. |
| At least 70% of all authorized instructor positions are filled and are certified to instruct IAW the PWS. |
| Less than 70% of all authorized instructor positions are filled and are certified to instruct IAW the PWS. |
One or more instructor positions unfilled greater than 30 days.
| Quality |
| All instructors have complete the MOI Process timely and maintain currency IAW AR 95-20 |
All instructors pass their standardization evaluations with a score of 80% or better.
95% of all instructors complete the MOI Process timely and maintain currency IAW AR 95-20
More than 95% of all instructor standardization evaluations at 80% or better.
90% of all instructors complete the MOI Process timely and maintain currency IAW AR 95-20
More than 90% of instructors pass their standardization evaluations with a score of 80% or better No more than 5% persons failing to meet their APART, currency and MOI process requirements.
No more than 5% instructors fail their standardization evaluation with a score of less than 80%.
More than 5% instructors failing to meet their APART, currency and MOI process requirements.
More than 5% of instructors fail their standardization evaluation with a score of less than 80%.
6.2.6 UAS IO Course Instruction PRS Matrix
Level of Performance
| Exceptional |
| Satisfactory |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All instructor positions are filled and certified to instruct. |
| At least 75% of all authorized instructor positions are filled and are certified to instruct. |
| One or more instructor positions unfilled greater than 30 days. |
| Quality |
| All instructors have complete the MOI Process timely and maintain currency IAW AR 95-20 |
All instructors pass their standardization evaluations with a score of 80% or better At least 75% of instructors have completed the MOI Process timely and maintain currency IAW AR 95-20 More than 90% of instructors pass their standardization evaluations with a score of 80% or better.
More than 25% persons failing to meet their APART, currency and MOI process requirements.
More than 25% instructors failing their standardization evaluation less than 79%.
6.2.7-6.2.8 UAS Shadow & Gray Eagle Maintenance Instruction PRS Matrix
Level of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All instructor positions are filled and are certified to instruct IAW the PWS. |
| At least 90% of all authorized instructor positions are filled and are certified to instruct IAW the PWS. |
| At least 85% of all authorized instructor positions are filled and are certified to instruct IAW the PWS |
| At least 80% of all authorized instructor positions are filled and are certified to instruct IAW the PWS. |
| Less than 79% of instructor positions are filled and are certified to instruct IAW the PWS. |
One or more instructor positions unfilled greater than 30 days.
| Quality |
| All instructor evaluations have a minimum score of 4.0, with no single area being rated lower than 3.0, and no personnel failing their evaluation |
| At least 50% of instructor evaluations have a minimum score of 4.0, with no single area being rated lower than 3.0, and no personnel failing their evaluation. |
| 100% of Contract instructors pass an instructor evaluation. Pass is defined as a minimum score of 2.0 with no single area rated lower than 2.0. |
| No more than one person failing their evaluation. |
| More than one person failing their evaluation |
6.2.9 UAS IFR Instruction PRS Matrix
Level of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All authorized instructor positions are filled and certified to instruct IAW the PWS. |
| All instructor positions are filled and certified to instruct IAW the PWS requirements within 45 days of hire date |
| All authorized instructor positions are filled and are certified to instruct IAW with the PWS requirements within 60 days of hire date. |
| All authorized instructor positions are filled and are not certified to instruct IAW the PWS requirements within 60 days of date. |
| One or more instructor positions unfilled greater than 30 days. |
| Quality |
| All instructors receive a 95 - 100% score on their quarterly instructor evaluation |
| All instructors receive an 80 - 94% score on their quarterly instructor evaluation |
| No more than 20% of instructors receive a score of 70-79% on quarterly instructor evaluation |
| More than 20% of instructors receives a score of 60-69% on their quarterly instructor evaluation |
| One or more instructor receives a score of less than 59% on their quarterly instructor evaluation |
6.2.10 UAS Warrant Officers Course Instruction PRS Matrix
Level of Performance
| Exceptional |
| Satisfactory |
| Unsatisfactory |
| Fill Rate with Proponent Certification |
| All instructor positions are filled and are certified to instruct IAW the PWS. |
| All authorized instructor positions are filled and certified to instruct IAW the PWS within 90 days of hire date. |
| One or more instructor positions unfilled greater than 30 days. |
| Quality |
| All instructors receive a 90-100% score on their quarterly instructor evaluation |
| No more than 20% of instructors receive a score of 70-89% on quarterly instructor evaluation |
| One or more instructor receives a score of less than 69% on their quarterly instructor evaluation |
6.3 IT Network Administration PRS Matrix
Levels of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Workforce |
| All new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 95% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 90% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 85% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
Under 80% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
One or more positions unfilled greater than 30 days.
| Quality |
| 100 percent of operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 95% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 85% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| Under 80% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
6.4.1-6.4.3 Flight Line Operations and Mission Support: Ground Flight Observers, Flight Line Operations Support, and Mission Support PRS Matrix
Levels of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Workforce |
| All new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 30 working days from hire date.
2. Have a valid Class II Flight Physical within 20 working days from hire date and individual Flight Physicals are maintained in accordance with established Flight Physical policies and procedures.
3. Are licensed on required support vehicles within 90 working days from hire date At least 95% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 30 working days from hire date.
2. Have a valid Class II Flight Physical within 20 working days from hire date and individual Flight Physicals are maintained in accordance with established Flight Physical policies and procedures.
3. Are licensed on required support vehicles within 90 working days from hire date At least 90% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 30 working days from hire date.
2. Have a valid Class II Flight Physical within 20 working days from hire date and individual Flight Physicals are maintained in accordance with established Flight Physical policies and procedures.
3. Are licensed on required support vehicles within 90 working days from hire date At least 80% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 30 working days from hire date.
2. Have a valid Class II Flight Physical within 20 working days from hire date and individual Flight Physicals are maintained in accordance with established Flight Physical policies and procedures.
3. Are licensed on required support vehicles within 90 working days from hire date
Under 80% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 30 working days from hire date.
2. Have a valid Class II Flight Physical within 20 working days from hire date and individual Flight Physicals are maintained in accordance with established Flight Physical policies and procedures.
3. Are licensed on required support vehicles within 90 working days from hire date
4. One or more positions unfilled greater than 30 days.
| Quality |
| 100 percent of operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 95% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 80% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| Under 80% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
6.5 Special Training Material Support PRS Matrix
Levels of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Workforce |
| All new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 95% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 90% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 85% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
Under 80% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
One or more positions unfilled greater than 30 days.
| Quality |
| 100 percent of operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 95% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 85% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| Under 80% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
6.6-6.6.2 Logistics Support: Maintenance Training Tool Room and Logistics Specialist Support PRS Matrix
Levels of Performance
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Workforce |
| All new hires: |
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 95% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 90% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
At least 85% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
Under 80% of new hires:
1. Are qualified and current in tasks stipulated in the PWS within 60 working days from hire date.
One or more positions unfilled greater than 30 days.
| Quality |
| 100 percent of operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 95% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 90% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| At least 85% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
| Under 80% of all operational support tasks as defined in the PWS are completed within scheduled completion dates/times |
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