W81K04-21-R-0004 Amendment 0006 - 1 Dec 2021.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to correct square footage subtotals for contract line item numbers, 0006 (Bldg.18511E), 0007 (Bldg.

18511W), 0009 (Bldg. 1026), 0014 (Bldg. 11282), 0017 (Bldg. 11335) and 0018 (Bldg. 1363), w hich then resulted in a change (decrease) to the overal square footage from 1,367,990 to 1,367,605. Exhibit C - Summary of Bldg. Sq. Ft/Type Service (New -Revision 2), Exhibit D-Detail, Building/Rooms/Sq Ft/Type Service (New -Revision 2), Attachment 3, Price Matrix (New -Revision 6), Attachment 4, Staffing Charts (New -Revision 3) and Performance Work Statement paragraph 1.4 have all been revised as a result.

The proposal due date has been extended to 6 December 2021, 12:00 p.m. Central Standard Time. The point of contact for this amendment is Ms. Quinella M. Purks at quinella.m.purks.civ@mail.mil. All other terms and conditions remain the same.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 68

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 01-Dec-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W81K0421R0004

X 9B. DATED (SEE ITEM 11)

15-Oct-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

01-Dec-2021

CODE

W40M USA HLTH CONTRACTING ACT

CTR FOR HEALTH CARE CONTR

2199 STORAGE ST BLDG 4197 STE 68

JBSA FT SAM HOUSTON TX 78234-5074

W81K04 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W81K0421R0004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 03-Dec-2021 12:00 PM to 06-Dec-2021 12:00 PM.

The following have been modified:

ADDENDUM TO 52.212-2

Pursuant to FAR 12.301(c), FAR Provision 52.212-2, Evaluation – Commercial Items, Paragraph (a), is replaced in its entirety by addendum as follows:

A. Basis for Award. Acquisition will utilize the lowest-price, technically acceptable (LPTA) source selection technique in accordance with FAR 15.101-2, as supplemented, to make a best value award decision. Technical tradeoffs will not be made and no additional credit will be given for exceeding acceptability. Award will be made to the acceptable offeror with the lowest evaluated price, deemed responsible in accordance with the FAR, and whose proposal conforms to the solicitation requirements. The Government reserves the right to make an award based on initial proposals received, without discussion of such proposals. However, if deemed necessary, and its sole discretion, the Government may request additional information from offerors.

B. Factors To Be Evaluated. The following evaluation factors will be used to evaluate each proposal:

1. Factor 1 – Technical Approach: Evaluation of the offeror’s proposal shall address the technical factor as it applies to the PWS. A detailed explanation of the criteria for the technical evaluation is set forth in the “Evaluation Approach,” Paragraph C of this section. During evaluations of each proposal, the Government will assign the technical factor an adjectival rating and write a narrative evaluation reflecting the identified findings.

2. Factor 2 – Past Performance: Each offeror’s past performance will be assessed to determine its recency and relevancy and for quality of performance.

3. Factor 3 – Price: The resulting award will be an IDIQ contract. Price reasonableness will be utilized in the evaluation of the IDIQ effort. The Government does not intend to conduct a price realism analysis of the proposal;

however, a price realism analysis of the proposal may be conducted for such purposes as determining an offeror’s understanding of the solicitation’s requirements or assessing risk associated with an offeror’s proposal.

C. Evaluation Approach.

1. The application of the LPTA technique in the contract award selection and approval process is as follows:

a. Factor 1 – Technical Approach: The Government will evaluate technical proposals on an acceptable/unacceptable (pass/fail) basis to determine technical acceptability. Each technical proposal will receive a rating of acceptable or unacceptable. Any proposed approach, method, process, or other aspect of a proposal determined to be unacceptable may render the entire technical proposal as unacceptable. Only those offerors whose technical proposals have been determined to be technically acceptable will be eligible for further consideration for award. All technically acceptable proposals are considered equal.

For purposes of evaluating an offeror’s technical proposal, the Government will apply the following definitions (see FAR 15.001, AFARS Appendix AA, Ch. 5):

(1) Weakness: a flaw in the proposal that increases the risk of unsuccessful contract performance.

(2) Significant Weakness: a flaw in the proposal that appreciably increases the risk of unsuccessful contract performance.

(3) Deficiency: a material failure of a proposal to meet a Government requirement or a combination of significant weaknesses in a proposal that increases the risk of unsuccessful contract performance to an unacceptable level.

As detailed above in FAR 52.212-1 Addendum, Section E, the Government intends to evaluate offers and award without discussions; however, if the KO deems that conducting discussions is necessary, then the KO will establish a competitive range. In the interests of efficient competition the KO may limit discussions only to those offerors whose proposals are the most highly rated and/or which the KO determines to be reasonably capable of being corrected without a significant rewrite of the proposal.

Only those proposals determined to be technically acceptable, either initially or as a result of exchanges, will be considered for award. Technical proposals rated unacceptable will not be considered for award.

b. Factor 2 – Past Performance: The Government will evaluate past performance IAW AFARS Appendix AA on an acceptable/unacceptable basis to determine past performance acceptability. The past performance evaluation is an assessment of the offeror’s probability of successfully performing the required effort; therefore, past performance evaluation is not a determination of contractor responsibility. The past performance assessment is based on the offeror’s record of recent and relevant past performance with respect to the services specified in the solicitation requirements. There are two aspects to the past performance evaluation: (1) the recency and relevancy of the past performance, and (2) the quality of that past performance. The Government will evaluate an offeror’s past performance submission according to the following procedures:

(1) Recency and Relevancy – For purposes of assessing an offeror’s performance information, the offeror’s present/past performance must be both recent and relevant to the effort to be acquired. The past performance of a major sub-contractor may be used to satisfy past performance requirements for a prospective prime offeror. Recency and relevancy are defined as follows:

i. Recent: Past performance within the previous 36 months (from the date established for submission of proposals).

ii. Relevant: Past Performance in a medical facility similar in size to or larger than WBAMC performing services similar in scope and complexity to those specified in the solicitation requirements.

(2) Quality – For purposes of assessing an offeror’s past performance, the offeror’s recent, relevant present/past performance information will be assessed to determine how well the offeror performed on its previous contracts. The past performance evaluation process in support of this source selection will not establish, create, or change the existing record and history of an offeror’s past performance on contracts; rather, the past performance evaluation process will gather and evaluate information from other, previous customers on how well an offeror performed their respective contracts. Past performance information will be obtained from the following sources: past performance information provided by the offeror, in accordance with the terms of the solicitation; past performance information obtained from questionnaires tailored to this acquisition; past performance information from any other sources available to the Government to include, but not limited to the Government’s System for Award Management (SAM) database, Contractor Performance Assessment Reporting System (CPARS), or other databases as applicable;

and interviews with Program Managers, CORs, and KOs. Past performance information will be reviewed to determine the quality and usefulness as it applies to the overall performance risk assessment. See FAR 15.101-2(b)(1) for treatment of past performance relative to small business.

i. Offerors are cautioned that, in conducting the past performance assessment, the Government may use data provided in the offeror's proposal and data obtained from other sources. Since the Government may interview sources other than those provided by the offerors, it is incumbent upon the offeror to explain the relevance of any past performance information provided.

ii. Offerors may be asked to clarify certain aspects of their proposal (for example, the relevance of past performance information) or respond to adverse past performance information to which the offeror has not previously had an opportunity to respond.

Adverse past performance is defined as past or present performance effort that is rated less than satisfactory overall or any unfavorable comments received from sources without a formal rating system.

iii. If, based upon the quality of an offeror’s record of recent and relevant past performance, the Government determines the offeror has demonstrated a favorable record of past performance, the past performance for that offeror shall be considered Acceptable.

If, based upon the quality of an offeror’s record of recent and relevant past performance, the Government determines the offeror has demonstrated an unfavorable record of past performance, the past performance for that offeror shall be considered Unacceptable.

If an offeror has no record of recent and/or relevant past performance, or if an offeror’s past performance information is not available, the offeror’s lack of past performance information will be evaluated as having neither a favorable nor unfavorable impact on the evaluation. Accordingly, unknown past performance shall be considered Acceptable.

c. Factor 3 – Price: Price will be evaluated to ensure that it is reasonable. The Government does not intend to conduct a price realism analysis of the proposal; however, a price realism analysis of the proposal may be conducted for such purposes as determining an offeror’s understanding of the solicitation’s requirements or assessing risk associated with an offeror’s proposal.

In order to be considered for award, the offeror must receive an “acceptable” in all non-price factors.

2 Proposal Evaluation.

a. Technical Acceptability Ratings.

(1) A decision on the technical acceptability of each offeror’s technical proposal will be made. Each technical proposal will be assigned one of the following ratings:

i. Acceptable: The proposal meets the requirements of the solicitation; or

ii. Unacceptable: The proposal does not meet the requirements of the solicitation.

(2) Each offeror’s technical proposal must meet the requirements of the solicitation. The Source

Selection Evaluation Board (SSEB) composed of key Government personnel will use their technical skills, knowledge, and experience to thoroughly review the adequacy of the technical proposals. The Government will assess whether the offeror’s technical proposal meets the requirements of the solicitation by evaluating the following:

i. Compliance with the requirements of the solicitation; and

ii. Understanding of the requirements of the solicitation.

(3) The following will be evaluated in the technical proposal (as outlined above). Any proposed approach, method, process, or other aspect of a proposal determined to be unacceptable may render the entire technical proposal unacceptable. Upon final determination that a technical proposal is unacceptable, the KO will promptly notify the firm submitting the proposal that it will not be considered for award and shall indicate in general terms the basis for the determination.

Factor 1 – Technical Approach:

Description: The Government will evaluate this factor to determine if the offeror’s technical approach, to include any supplements, demonstrates understanding and compliance and meets the solicitation requirements. The sections and supplements under this factor include, Section A (PWS Sections, 1.6, - 1.6.6, 1.9, - 1.9.4, and 1.13 – 1.13.6), Supplement A-1 (CIMS-GB Certification), Supplement A-2 (Quality Control Plan), Supplement A-3 (Phase-In Plan), Section B (Contractor Furnished Supplies/Property Requirements, PWS Section 4:

4.3.3 and 4.3.14), Supplement B-1 (Supply and Equipment List), Section C (Specific Task Requirements, PWS Section 5), Supplement C-1 (Sample Healthcare Environmental Cleaning Procedures Manual), and Supplement C-2 (Staffing Chart).

Measure of Merit: This factor is met when the offeror submits, as part of its technical proposal, specific narrative details and/or descriptions of its technical approach (to include supplements) with actual methods, processes, and procedures that demonstrate the offeror’s compliance and understanding of the solicitation requirements.

b. Past Performance Evaluation Ratings.

Factor 2 – Past Performance:

(1) Description: The Government will evaluate this factor to determine if the Government has a reasonable expectation that the offeror will or will not successfully perform the required effort, or if the offeror’s performance record is unknown. The evaluation assessment is based on the offeror’s record of recent and relevant past performance information with respect to the services outlined in the solicitation requirements.

The Government will evaluate whether the offeror’s past performance is recent and relevant to the effort to be acquired and evaluate how well the contractor performed on the contracts. An offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, will not be evaluated favorably or unfavorably on performance. Therefore, the offeror shall be determined to have unknown past performance, which shall be considered “acceptable.”

(2) Measure of Merit: This factor is met when an offeror demonstrates a favorable record of past performance or the offeror’s performance record is unknown.

c. Factor 3 – Price:

(1) Prices will be determined to be reasonable based on adequate price competition or other techniques authorized in FAR 15.404-1; however, if at any time during this competition the KO determines that adequate competition no longer exists, offerors may be required to submit additional information to the extent necessary to allow the Government to determine the reasonableness of price. The Government does not intend to conduct a price realism analysis of the proposal; however, a price realism analysis of the proposal may be conducted for such purposes as determining an offeror’s understanding of the solicitation’s requirements or assessing risk associated with an offeror’s proposal.

(2) Each offeror’s relative overall price to the Government will be determined by totaling the offeror’s proposed prices in Attachment 3, Price Matrix, for the entire five ordering periods. Proposed prices should include the total cost of performing each task.

(3) CLIN 0001, Contractor Manpower Reporting (CMR), and CLIN 0043, Deliverables: Annual CMR and deliverable requirements will not be evaluated as separately-priced requirements. Offerors shall identify these CLINs in their price proposals as not separately priced, “NSP,” and they will be incorporated into the resultant contract as such (see CLINs 0001 and 0043).

(4) CLIN 0001, CMR; CLIN 0042, Minimum Guarantee-Post Award Conference; and CLIN 0043, Deliverables: These CLINs do not represent prices proposed by the offeror and will not be included in the total price for each offeror.

(5) For purposes of evaluating FAR 52.217-8, Option to Extend Services, which provides that the

Government may require continued performance of any services within the limits and at the rates specified in the contract (i.e., the rates in effect when the Option to Extend Services is exercised), the KO will consider the prices submitted for the five ordering periods to be binding for the period of performance extended by the KO’s exercise of the Option to Extend Services.

End of ADDENDUM FAR Provision 52.212-2.

ATTACHMENT 3

PRICE MATRIX (REVISION 5)

Under Separate File

ATTACHMENT 4

REVISION 3

STAFFING CHART

PRODUCTIVE HOURS AND FTE

1,367,605* GROSS SQUARE FEET BASE ORDERING PERIOD

* PWS Para 1.4

**1515 Productive Hours = 1 FTE (SCLS) ***1600 Productive Hours = 1 FTE (Non-SCLS)

Labor

Categor y(s)

1st Shift Productive

Hours

2nd Shift Productive

Hours

3rd Shift Productive

Hours

TOTAL

Productive

Hours

TOTAL

FTE**

TYPE I SERVICES

Bldg. # Location:

18509 Clinical Investigation Building

18511 MILCON Future William Beaumont AMC

TYPE II SERVICES

18511E East Clinic

18511W West Clinic

1363 McAfee Health/Dental

21227 East Bliss Health/Dental Clinic

2954 Dental Clinic III

6077 VET Clinic

9503 TMC McGregor Range

TYPE III SERVICES

18508 Central Utility Plant

18509 Clinical Investigation

18511 MILCON Future William

18511A Administration Building

18511W West Clinic

1025 Behavioral Health Clinic

(CAFAC)

1026 Behavioral Health Clinic

1030 Child, Adolescent & Fam.

Behavioral Health

11148 Soldier MEB Counsel

11156 Medical Warehouse

11280 IDES & SHPE

11282 IDES II

11334 Dental Clinic II

11335 Mendoza Soldier Family Care Clinic (SFCC)

1363 McAfee Health /Dental

21 Preventative Medicine & Occupational Health

2485A Family Advocacy Program

2485B Family Advocacy Program

II

2485D Integrated Medicine I

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

2496 Soldier Family Medical

2497 Child, Adolescent, & Family

2901 DENTAC Company Headquarters

48 Behavioral Health/Intensive Outpatient

49 Behavioral Health/Addiction

MED IOP

6077 Vet Clinic

805 Warrior Transition Battalion Clinic (WTB)

9503 TMC MCGREGOR RANGE

L10735 CBMH Rio Bravo Health

LCBMH2 CBMH West El Paso Medical Home - Desert Sage

TYPE IV SERVICES

18511 MILCON - Future William

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

11293 Senior Leader Sustainment

11334 Dental Clinic II

1363 McAfee Health/Dental

1611 Pharmacy Refill

21 Preventive Medicine &

Med IOP

805 Warrior Transition Battalion Clinic (WTB)

TYPE V SERVICES

18508 Central Utility Plant

18511W West Clinic

11148 Soldier’s MEB Counsel

11280 IDES & SHPE

11282 IDES II

2485B Family Advocacy Program II

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

2497 Child, Adolescent & Fam.

48 Behavioral Health/ Intensive

49 Behavioral Health/ Addiction

LCBMH2 CBMH West EL Paso Medical Home - Desert Sage

TYPE VI SERVICES

18508 Central Utility Plant

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

2485D Integrated Medicine I

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

RMW Services

Linen Services

Management***

GRAND TOTAL:

** 1515 Productive Hours = 1 FTE (SCLS)

***1600 Productive = 1 FTE (Non-SCLS)

STAFFING CHART

PRODUCTIVE HOURS AND FTE

1,367,605* GROSS SQUARE FEET YEAR 2 ONLY

**1838 Productive Hours = 1 FTE (SCLS) ***1920 Productive Hours = 1 FTE (Non-SCLS) y(s)

1st Shift Productive

Hours

2nd Shift Productive

Hours

3rd Shift Productive

Hours

TOTAL

1363 McAfee Health/Dental

18508 Central Utility Plant

18509

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

11334 Dental Clinic II

2489 Lab/Blood Donor Clinic

18511W West Clinic

2489 Lab/Blood Donor Clinic

18508 Central Utility Plant

11280 IDES & SHPE

11282 IDES II

2485D Integrated Medicine I

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

18508 Central Utility Plant

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

2485D Integrated Medicine I

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

Management***

** 1838 Productive Hours = 1 FTE (SCLS)

***1920 Productive = 1 FTE (Non-SCLS)

STAFFING CHART

PRODUCTIVE HOURS AND FTE

1,367,605* GROSS SQUARE FEET ORDERING PERIODS 3 - 5

**1830 Productive Hours = 1 FTE (SCLS) ***1920 Productive Hours = 1 FTE (Non-SCLS) y(s)

1st Shift Productive

Hours

2nd Shift Productive

Hours

3rd Shift Productive

Hours

TOTAL

1363 McAfee Health/Dental

18508 Central Utility Plant

18509

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

11334 Dental Clinic II

18511W West Clinic

18508 Central Utility Plant

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

18508 Central Utility Plant

18511W West Clinic

11280 IDES & SHPE

11282 IDES II

2485D Integrated Medicine I

2487 Integrated Medicine II

2489 Lab/Blood Donor Clinic

Management***

** 1830 Productive Hours = 1 FTE (SCLS)

***1920 Productive = 1 FTE (Non-SCLS)

EXHIBIT C

REVISION 2 - SUMMARY OF BUILDING ROOMS/SF/TYPE SERVICE

EXHIBIT D

REVISION 2 - DETAIL OF BUILDING ROOMS/SF/TYPE SERVICE

PERFORMANCE WORK STATEMENT

REVISION 2

PERFORMANCE WORK STATEMENT

WILLIAM BEAUMONT ARMY MEDICAL CENTER

FORT BLISS, TX

SECTION 1

1. General. This Performance Work Statement (PWS) is for healthcare environmental cleaning and related services at William Beaumont Army Medical Center (WBAMC), Fort Bliss, TX, and multiple Medical Treatment Facilities (MTFs) in the health service area (HSA) of WBAMC, Ft. Bliss, TX, inclusive of Biggs Army Air Field, TX, McGregor Range, NM and White Sands Missile Range, NM. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. Healthcare environmental cleaning services shall be performed in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance.

1.1. Description of Services. The contractor shall furnish all personnel, labor, equipment, material, tools, supplies, supervision, management, administration, and services, except as may be expressly set forth as government furnished, and otherwise do all things necessary to perform and provide the work efforts described in this PWS.

1.2. Background. . William Beaumont Army Medical Center is located on Fort Bliss, TX and is currently part of the US Army Medical Command (MEDCOM). Section 702 of the FY17 National Defense Authorization Act (NDAA) established the Defense Health Agency (DHA) as responsible for administration of the military MTFs starting on 1 October 2018. The Department of Defense transferred this MTF to DHA on 25 October 2019. It is accredited by the Joint Commission (JC). The mission of WBAMC is to provide quality healthcare to patients in a safe, clean, and aesthetically-pleasing MTFs. William Beaumont Army Medical Center is classified as a newly constructed clinical admin and inpatient, tertiary-level hospital with highly specialized staff and technical equipment—for example, cardiology, intensive care unit, and specialized imaging units; subspecialty clinical services highly differentiated by function; formal teaching programs; and formal medical research capabilities.

The anticipated volume of activity necessary to carry out the inpatient tertiary-level mission, in combination with the rapid rate of patient turnover, will have an extraordinary impact on the management of the healthcare environmental services program. The new medical facility consist of 6 distinct MTF buildings and an additional 31 MTFs in the HSA of WBAMC located on Fort Bliss, TX., 2 MTF’s off post in the El Paso, and 2 MTF’s outside of El Paso. Exhibit C provides a complete listing of facilities supported by this contract.

1.2.1. Graduate Medical Education. William Beaumont Army Medical Center conducts military Graduate Medical Education (GME) programs and provides a scholarly environment dedicated to excellence in education and health.

The variety of medical specialties with formal teaching programs affiliated with GME affect the complexity of hospital environmental operations. Such programs require additional office space and teaching areas and contribute to the overall pace of hospital sanitation demands.

1.2.2. Medical Research. William Beaumont Army Medical Center is dedicated to both laboratory and clinical research. Medical research impacts on hospital environmental operations as the space or area to be cleaned may require special cleaning precautions and techniques, special training for cleaning crews, different standards of bacteriological cleanliness and special attention to the scheduling and timing of cleaning activities.

1.3. Objective. The contractor shall provide healthcare environmental cleaning services that prioritize infection control while optimizing cleaning practices in support of WBAMC’s mission of providing quality healthcare in safe, hygienic, and aesthetically-pleasing MTFs.

1.4. Scope. The contractor shall provide healthcare environmental cleaning services to WBAMC to include all MTFs within the HSA of Fort Bliss, TX. Requirements for this effort are determined by square feet (SF) of designated spaces to be cleaned. The estimated SF quantity for WBAMC and multiple MTF’s in the HSA is 1,367,605 SF. There may be reduced or additional SF for newly constructed buildings and/or building expansions that will require services as they are completed or a reduction of SF for facilities closing as a result of consolidation of services.

1.4.1.

Project Estimated Completion Estimated SF Lab Blood Donor Clinic March 2022 10,041

1.5. Ordering Period. The ordering period is five years from date of contract award, unless the Option to Extend Services clause is exercised, allowing the ordering period to be extended by up to six additional months. Task Orders (TO) will be funded by annual appropriations and each TO will not exceed one year except when authorized by law.

1.6. Commercial Standards. The following commercial standards are applicable to this effort:

1.6.1. Association for the Healthcare Environment (AHE) Practice Guidance for Healthcare Environmental Cleaning manual.

1.6.2. International Sanitary Supply Association (ISSA) and Cleaning Industry Management Standard for Green Buildings (CIMS-GB). The contractor shall maintain ISSA CIMS-GB certification throughout the contract period.

1.6.3. Advisory recommendations of the Association of PeriOperative Registered Nurses (AORN).

1.6.4. Advisory recommendations of the Centers for Disease Control and Prevention (CDC) and The Healthcare Infection Control Practices Advisory Committee (HICPAC), "Guidelines for Environmental Infection Control in Health-Care Facilities”.

1.6.5. Clinical Nursing Skills and Techniques, 8th edition, Perry, Potter, Ostendorf.

1.6.6 .American National Standards Institute/Association for the Advancement of Medical Instrumentation publication (ANSI/AAMI) ST65:2008, “Processing of reusable surgical textiles for use in health care facilities.”

1.7. Hours of Operations. As healthcare operations include a wide range of services from inpatient to outpatient care, the healthcare environmental cleaning program must accommodate differing work hours. Normal operating hours are 0700 am – 1630 pm (7:00 – 4:30) local time, Mountain Standard Time (MDT) Monday through Friday, except where otherwise specified in this PWS. In some areas, due to the volume of personnel, type of operation, or other considerations, cleaning shall be accomplished at times other than during normal operating hours. See Exhibit D for details of building/room by square footage, type of services, and operational hours and shifts.

1.8. Holidays. The following is a list of legal federal holidays as referred to elsewhere in the contract and PWS:

New Year’s Day, January 1st Martin Luther King’s Birthday, 3rd Monday in January

Presidents’ Day, 3rd Monday in February Memorial Day, last Monday in May Juneteenth, June 19th Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th Thanksgiving Day, 4th Thursday in November Christmas, December 25th

1.8.1. The contractor shall provide healthcare environmental cleaning services on federal holidays as a regular working day in the emergency room, operating room, intensive care, labor and delivery, recovery, and inpatient wards.

1.8.2. Military training holidays are not considered federal holidays. The contractor shall provide healthcare environmental cleaning services on military training holidays as a regular working day. The failure of the contractor to provide healthcare environmental cleaning services on military training holidays is considered a violation of the terms and conditions of this contract

1.8.3. Any of the above federal holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday.

1.9. Key Personnel. The contractor shall provide sufficient management to ensure that this task is performed efficiently, accurately, on time, and in compliance with the requirements of this document. Specifically, the contractor shall designate a single manager to oversee this task and supervise staff assigned to this task. The contractor shall provide sufficient Contract Service Providers (CSPs) experienced in the conduct of similar hospital operations. Key personnel consist of the Executive Housekeeper (EH) and Assistant Executive Housekeeper

(AEH).

1.9.1. Executive Housekeeper The contractor shall provide an executive housekeeper to serve solely at WBAMC and the MTFs in the HSA of WBAMC. The executive housekeeper shall serve as the onsite manager and represent the contractor in performing all duties to ensure compliance with the provisions of the contract.

1.9.1.1. Certification and Experience Requirements. The executive housekeeper shall meet or exceed the following:

Certified by the AHE as a Certified Healthcare Environmental Services Professional (CHESP) or the International Executive Housekeeper's Association (IEHA) as a Certified/Registered Environmental Services Executive (C/RESE). All certifications shall be maintained active and current throughout the term of the contract. The EH shall possess a minimum of two years of specific healthcare environmental cleaning experience (not general environmental cleaning ) within the last five years in an MTF of comparable size and services as WBAMC or an equivalent civilian MTF.

1.9.1.2. Absence from Duty. The contractor shall provide oral notification no later than two hours after commencement of the designated shift, followed by written notification within 24 hours, to the Contracting Officer’s Representative (COR) for any unscheduled absence of the EH. For scheduled absences, the contractor shall notify the COR in writing at least seven calendar days before any scheduled absence. Extended absences; e.g., four or more consecutive weeks, or the ongoing use of substitute personnel at the MTF, shall constitute nonperformance.

1.9.2. Assistant Executive Housekeeper (AEH). The contractor shall provide an AEH. The AEH shall serve as the acting on-site manager in the absence of the EH and shall represent the contractor in performing all duties to ensure compliance with all provisions contained in this PWS. The AEH shall be capable of temporarily assuming executive housekeeper duties during his or her absence.

1.9.2.1. Certification and Experience Requirements. The AEH shall possess at least one year of experience in healthcare environmental cleaning within the last three years in an MTF of comparable size and services as

WBAMC (not general environmental cleaning). He/she shall meet or exceed comparable industry certification

(CHESP, C/REH).

1.9.3. Replacement of Key Personnel. All proposed replacement of key personnel shall be submitted in writing to the Contracting Officer (KO) and the COR at least 15 calendar days prior to the proposed replacement. All proposed replacements shall meet the minimum qualifications of the person being replaced prior to assuming the position.

1.9.4. Availability of Key Personnel. The EH and AEH shall be available to meet with the COR on site during normal operating hours within one hour of notification. The contractor shall provide the KO and COR phone numbers for the EH and AEH during duty and non-duty hours (to include evenings, holidays, and weekends). After duty hours, the EH and AEH shall be available on site within two hours of notification.

1.10. Miscellaneous CSP Requirements. The contractor shall maintain satisfactory standards of CSP competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to his CSPs as may be necessary. The contractor shall ensure that CSPs do not disturb papers on desks, open desk drawers or cabinets, or use government telephones, except as authorized.

1.10.1. The contractor shall ensure its CSPs are able to speak, read, and write in English in order to effectively communicate with government personnel.

1.10.2. Personnel Roster: The contractor shall submit a monthly, written updated personnel/CSP roster to the COR not later than the 5th calendar day of each month (See Exhibit B, Deliverables, Paragraph 3.e.). New CSPs and any proposed new hires that have not been cleared (background checks and all immunizations) by the COR but listed on the personnel roster shall not be allowed to work in the MTF until approved by the COR.

1.10.2.1. Person Hour Reports. The contractor shall submit a written person-hour report to the COR not later than the 5th calendar day of each month. The person-hour report shall include the total number of hours worked by direct labor CSPs during the previous month. Direct labor is CSPs who are directly involved in the production of goods or services. Indirect labor is CSPs (such as supervisors, administrative support, quality control, etc.) who do not directly produce goods or services, but who make their production possible or more efficient (See Exhibit B, Deliverables, Paragraph 3.c).

1.10.3. The contractor shall utilize only female CSPs in the Labor and Delivery Units, Women’s Health Center and Mother-Baby Units to include patient rooms with the exception of scheduled project/cycle work and floor maintenance services, which may be done by either male or female CSPs. The contractor shall ensure that CSPs check first with the charge nurse in the Labor and Delivery Units, Women’s Health Center and Mother-Baby Units, to ensure that it is permissible for them to enter the room of a patient.

1.10.4. Uniforms. The contractor shall comply with WB Regulation 40-5-1, Infection Prevention and Control Program. All CSPs shall wear distinctive uniform clothing for ready identification. Uniforms shall be neat, clean, and in good repair, and have a badge or monogram with the contractor's name on it. The CSPs shall wear contractor-provided approved uniforms at all time while performing healthcare environmental cleaning duties except when working in areas requiring government-furnished surgical garments. The CSPs shall not wear artificial nails, tips, or extensions and must be in compliance with WB Regulation 40-5-1 and the Centers for Disease Control and Prevention’s (CDC) Guideline for Hand Hygiene in Health-Care Settings. Fingernails (no longer than ¼”) shall be clean and free of dirt.

1.10.5. Reserved.

1.10.5.1. Reserved.

1.10.5.2. Reserved.

1.11. Installation Access.

1.11.1. Access and General Protection/Security Policy and Procedures. All contractor and sub-contractor CPSs performing tasks on this PWS shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures which will be provided to the contractor by a government representative within five working days of contract award. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or WBAMC Provost Marshal Office. The CSPs shall comply with all personal identity verification requirements as directed by the Department of Defense (DoD), Headquarters, and Department of the Army (HQDA) and/or local policy, WB Regulation 190-13-1, Access and Entry Control Policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes.

1.11.2. Trusted Associated Sponsorship System (TASS).

1.11.2.1. The contractor shall comply with agency personal identity verification procedures that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M- 05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

1.11.2.2. The contractor shall comply with agency personal identity verification procedures in all subcontracts when the subcontractor is required to have physical access to a federally controlled facility or access to a Federal information system.

1.11.2.3. The contractor shall ensure compliance with the provisions set forth below. For purposes of the Federal Acquisition Regulation (FAR) Clause 52.204-9, the government will designate a Trusted Agent (TA) for this contract. The government reserves the right to amend or supplement these provisions pursuant to the FAR 52.212- 4(c) clause in the contract.

1.11.2.4. The contractor is responsible for absences of CSPs due to expired identification and access documents.

Such absences shall not relieve the contractor of its obligation to perform the services required under this contract.

1.11.2.5. The government will sponsor the EH and AEH only for a Defense Enterprise Email Online (DEE) account. The CSP e-mail addresses will identify them as a contractor and use the format firstname.lastname.ctr@mail.mil. The DEE will be discontinued by the government when the CSPs no longer require access.

1.11.2.6. The government Trusted Agent (TA) will send a notice through the TASS to the EH and AEH’s e-mail address provided in accordance with (IAW) the above requirement. The EH and AEH’s user ID and password will be provided in the e-mail and will be require a change at first log-in. In the event the e-mail message is not received, the contractor may request the username and password from the TA and proceed to the website https://www.dmdc.osd.mil/tass to complete the process.

1.11.2.7. The CSP shall log into the TASS and complete the verification process by submitting the application back to the TA for approval.

1.11.2.8. The application will be accepted, returned, or rejected by the TA. Notice as to whether the application has been accepted, returned, or rejected will be provided to the EH and AEH’s e-mail address within 48 hours after submission. If the application is returned or rejected, the EH and AEH shall contact the TA and comply with the TA’s guidance to attempt to correct and resolve the issue(s).

1.11.2.9. Upon approval of the application, the EH and AEH will receive an e-mail stating the Common Access Card (CAC) application was approved. The applicant must then go to a Real-Time Automated Personnel Identification System (RAPIDS) Issuing Facility to have the government credential issued. The EH and AEH must present two acceptable forms of ID which may include: Driver's License, Military ID, Contractor Company ID with picture and expiration date, charge card with picture imprinted, or passport.

1.11.2.10. Revalidation Requirements. The TA is required to revalidate the EH and AEH in the TASS, every 6 months. In the event revalidation is denied, the CAC credentials shall be revoked and the CAC will not be useable to log in.

1.11.2.11. Out-processing Requirements. When a EH and AEH’s performance under this contract ceases, the EH and AEH shall personally bring the CAC to the TA and complete the DA Form 2962. The TA will revoke the CAC from the TASS.

1.12. Removal from Contract Work. The KO or COR may request the contractor immediately, temporarily or permanently, remove an CSP(s) from the work site when it is determined that the CSP’s behavior is contrary to the public interest, inconsistent with the best interests of security, or is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population.

1.12.1. The contractor shall comply with any removal request. For clarification, a determination to remove a CSP will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below:

1.12.2. The KO will make all determinations regarding the removal of any CSP(s) from work site(s), except under certain conditions. When a KO is not available, either during the day or after hours, or in situations where a delay would not be in the best interest of the government or is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population, the COR will have the authority to request immediately removal of the CSP from the work site. CSPs that are removed from contract work shall be required to leave the work site immediately. The CAC card and any Government issued badges of the CSP shall be collected by the contractor before departure of the CSP.

1.12.3. Law enforcement officers of the Military Police/Department of Homeland Security (DHS)/Immigration and Customs Enforcement (ICE)/Federal Protective Service (FPS) will have the authority to immediately remove any CSP from the work site when delay in removal would not be in the best interest of the government, security, or is identified as a potential threat to the health, safety, security, general well-being or operational mission of the facility and its population. The KO and COR will be notified as soon after the incident as practical or at the beginning of the next business day if an action happened after hours. The KO will make all official notifications to the contractor.

1.12.4. The contractor shall meet the terms and conditions of the contract, to include the PWS standards, regardless of CSP(s) removal from the work site.

1.13. Training: The contractor shall maintain a training program and documentation in the format prescribed in AR 40-68, Clinical Quality Management and MEDDAC Regulation 350-2 Policy Plan for Orientation, Education, Training and Competency of Staff. The contractor shall provide initial training and developmental training in healthcare environmental cleaning topics to all CSPs. The contractor shall provide a monthly, written report of training conducted to the COR not later than 5th calendar day of each month. The training report shall include dates training conducted, names of CSPs in attendance, and subjects of training. The contractor shall provide a copy of all lesson plans to the KO and/or COR at least 15 days prior to the scheduled training date (See Exhibit B, Deliverables, Paragraph 3.d).

1.13.1. The CSPs not previously trained in healthcare environmental cleaning, including infection prevention and control, and safe handling and management of Regulated Medical Waste (RMW), may not perform work in a government MTF until this training requirement is completed. The CSPs with previous and documented healthcare environmental cleaning training, including infection prevention and control, and safe handling and management of RMW shall complete retraining and/or specified training within two weeks after starting work.

1.13.2. Asbestos Awareness Training. The contractor shall comply with training requirements of 29 Code of Federal Regulations (CFR) 1910.1001. The contractor shall ensure all CSP, to include subcontractor CSPS, complete training required by 29 CFR 1910.1001 prior to or at the time of initial assignment and annually thereafter. The contractor shall submit documentation of completed training within 30 calendar days of CSPs starting work or initial assignment to an asbestos-containing material (ACM) area and within 5 calendar days of the annual training. (See Exhibit B, Deliverables, Paragraph 4.f and 5.o).

1.13.3. Government Provided Training. Due to the computer requirements necessary to perform government-provided training (with the exception of 1.13.3.1), the contractor shall coordinate government-provided training requirements with the COR as needed for new CSPs and annual requirements. The contractor shall document all government-provided training of CSPs to include orientation and annual training requirements. The contractor shall additionally ensure all CSPs accomplish government-provided training as identified below:

1.13.3.1 The contractor shall comply with WB Regulation 350-1, Orientation, Training, and Staff Competency Program. The contractor shall ensure all CSPs attend WBAMC’s required orientation training within 30 calendar days of the CSP starting work. William Beaumont Army Medical Center’s training will be provided monthly for all new CSPs. The contractor will be provided training schedules and shall ensure that all required CSPs attend.

1.13.3.2. Regulated Medical Waste (RMW) Packaging Training. All CSPs involved in the packaging of RMW for commercial shipment shall complete the Army Public Health Center , Medical Waste Transport Course (initial and refresher) IAW DOD 4500.9-R, Defense Transportation Regulation – Part II, Cargo Movement, chapter 204, paragraph D and 49 CFR 172.704, Training Requirements.

1.13.3.3. Antiterrorism (AT) Training.

1.13.3.3.1. AT Level I Training. All CSPs, to include subcontractor CSPs, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date and annually thereafter. The contractor shall ensure that all new CSPs complete AT Level I Training within 30 calendar days of starting work and annually thereafter. The contractor shall submit certificates of completion for each affected CSP and subcontractor CSP, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all CSPs and subcontractor CSP (See Exhibit B, Deliverables, Paragraphs 1.b., 4.b, and 5.g). AT Level I awareness training is available at the following website:

https://jkodirect.jten.mil. CSPs without a CAC can complete the training and obtain their certificate at the following website: http://jko.jten.mil/courses/atl1/launch.html.

1.13.3.3.2. IWATCH Training. The contractor and all associated sub-contractors shall brief all CSPs on the local iWATCH program (training standards provided by the MTF antiterrorism officer). This local developed training will be used to inform CSPs of the types of behavior to watch for and instruct CSPs to report suspicious activity to the COR. The contractor shall submit documentation of iWatch training completion to the COR within 30 calendar days after contract award. The contractor shall report IWATCH training of new hires with monthly training reports (See Exhibit B, Deliverables, Paragraphs 1.c.).

1.13.3.4. DOD Cyber Awareness Training. All CSPs with access to a government information system must successfully complete the DOD Information Assurance Awareness training prior to access to the…