RFP_Questions_and_Answers_18_August_2018_-_3_October_2018.docx

QUESTION AND ANSWER TEMPLATE

Offerors who determine that the technical requirements of this RFP require clarifications in order to permit submittal of a responsive proposal are requested to submit all questions in writing to the maximum extent possible within 14 calendar days prior to proposal submission date (Block 8, SF 1449). These questions shall be directed to the KO. The Government will issue RFP Questions and answers on www.fbo.gov and acquisition.army.mil, and amend the RFP if necessary to clarify RFP requirements.

Can the government provide patient census and discharges per shift?

No. Reference Attachment 1, number 4, Healthcare Statistics, for the statistics the government is providing to offerors.

Does the Government have an estimate on Patient Volume in areas like the ER, Day Surgery, or any Urgent Care areas?

Reference Attachment 1, number 4, Healthcare Statistics.

What is the most common Isolation clean? (CDIFF, Bed Bugs,etc.)

Contact Isolation is the most common.

associated quality standards.

Does the Government require Gemba or EOC rounds with administration by an EVS Director?

Reference Attachment 2, Quality Assurance Surveillance Plan, for the government surveillance plan.

Can the government provide the information pertaining to their last CMS, TJC, or AAAHC inspection? Is an inspection due soon?

The last Joint Commission Inspection was September 2016; due again in August/September 2019.

associated quality standards.

associated quality standards.

D. Please advise.

The government intends to issue an amendment to remove the reference to Appendix D.

CONFERENCE

AND SITE VISIT date is to be determined."

Question: Can the Government provide the date for the pre-proposal conference and site visit?

See notice posted on FBO on 7 September 2018. A pre-proposal conference will not be held. Only a site visit. A site visit was held 18 September 2018.

Excel Sheet in the pricing volume or as an attachment?

In accordance with the addendum to 52.212-1, Table 1.k., the Attachment 3 price matrix should be submitted as Volume IV.

Yes, this will be posted to FBO.gov

The attendee list and tour will be posted to FBO.gov

Yes, questions submitted after 17 August 2018 will be posted to FBO.gov

Yes, an additional amendment is forthcoming.

Attachment 5 “…all questions in writing to the maximum extent possible within 14 calendar days prior to proposal submission date” Will the government consider extending the due date to allow for the submission of post site visit questions and the ability to provide a thoroughly complete proposal?

Amendment 0003 extended the solicitation closing date to 9 October 2018, which allows for the site visit questions to be submitted within the required time frame specified in Attachment 5.

Site Visit

Page 192 of 227 - Para h During the site visit, it was repeatedly mentioned that contractors should submit questions resulting from the site visit.

The solicitation states:

Questions may be submitted up to 14 calendar days prior to proposal submission date

Question - Are questions still allowed?

Yes, questions were still allowed. Amendment 0003 extended the solicitation closing date to 9 October 2018.

Page: 90

PWS 3.5.2.3

PWS 3.5.2.3 states the government will provide a key lock box to contractor to keep all keys in a secure matter.

However, Technical Exhibit E does not list the key lock box. Can the government confirm? If so, please provide the manufacture and type of key lock box provided by the government.

Yes, the key lock box is government furnished, and will be included in Exhibit E in the next amendment or modification.

Exhibit E. Government Furnished Facilities and Equipment List Can the government provide more clarification as to what the government provided computers will be used for? (Service calls? Schedules? Report/Submittals? Training Schedules/Records etc.)

Allows the contractor to use the same network, without the risk of firewalls, to submit deliverables.

PWS 1.11.2.5

If there are more than two key personnel, such as the addition of a general clerk, can they be sponsored with a Defense Enterprise Email Online (DEE) account, even though PWS 1.11.2.5 says otherwise?

No, in accordance with PWS 1.11.2.5., the government will sponsor the EH and AEH only for a DEE account.

PWS 1.11.2.5

Since the government will only sponsor the EH and AEH with DEE accounts, can other contractor employees submit confidential reports to KO/COR without a DEE account?

No.

PWS 1.11.1

Can the government provide the cost of the RapidGate Card, per employee, and per year?

RapidGate Card is an optional cost at Fort Campbell. The government does not have the historical data for this at this site.

General

What is the total contract value? What is the total value for each performance period?

The government cannot instruct the offeror how to price their proposal. The Description of Services, number 3, lists the maximum value for the five-year ordering period.

PWS General (Scope) 1.4

Page 27 of 227, Paragraph 5.a Step-Ladder Pricing Reference: "Step-ladder pricing structures are applicable to CLINs 0002 – 0035."

Question: Is the current contract performing under the Step-Ladder Pricing Structure, or is this a new requirement for this contract?

Yes, the current contract has stepladder pricing.

Page 34 of 227, Paragraph 52.208-9, (c) Contractor Use of Mandatory Sources of Supply or Services Reference: "Price and delivery information for the mandatory supplies is available from the Contracting Officer for the supplies obtained through the DLA/GSA/VA distribution facilities" Question: Can the Government provide a price list mandatory AbilityOne supplies?

Please contact the Points of Contact listed in FAR 52.208-9.

Page 34 of 227, Paragraph 52.208-9, (c) Contractor Use of Mandatory Sources of Supply or Services Reference: "Price and delivery information for the mandatory supplies is available from the Contracting Officer for the supplies obtained through the DLA/GSA/VA distribution facilities" Question: Can the Government provide a list and quantities of mandatory AbilityOne supplies historically purchased for this contract?

Please contact the Points of Contact listed in FAR 52.208-9.

Page 76 of 227, Paragraph 1.11.2.9 Installation Access Reference: "The applicant must then go to a Real-Time Automated Personnel Identification System (RAPIDS) Issuing Facility to have the government credential issued."

Question: Is RAPIDS a cost to the contractor?

No.

Page 89 of 227, Paragraph 3.2 Facilities Reference: "The government will provide adequate administrative space for the contractor to use as office, supply, and equipment storage including lockable housekeeper’s closets.."

Question: Well the government provide laundry space?

No.

Page 91 of 227, Paragraph 3.5.2.6 Dispensers Reference: "The government will furnish all new and replacement dispensers for paper towels, toilet paper, and soap."

Question: Can the Government provide make, model, and size of paper towels, toilet paper, and soap dispensers?

Tripler fold, C fold, and Enmotion papertowels. The government does not track soap dispenser and toilet paper information.

Page 97 of 227, Paragraph 5.7.1 Specific Tasks and Standards for Cleaning in Type II Areas Reference: "Transfer/terminal discharge cleaning includes making of beds in all patient rooms, isolation rooms, intensive care unit, recovery rooms, and ER trauma rooms."

Question: Can the Government provide workload data on the number of beds made per month?

See Attachment 1, number 4, healthcare statistics.

Page 100 of 227, Paragraph 5.11.5 Specific Tasks and Standards for Cleaning in Type VI Areas Reference: "The contractor shall clean all interior surfaces of passenger and service elevators" Question: Can the Government provide an inventory and locations of passenger and service elevators?

All elevators are located in Building 650.

Page 101 of 227, Paragraph 5.13.3.1 Floor Cleaning Reference: "The complete floor, including all edges, corners, baseboards, under floor mats and main floor spaces free of dirt, trash, scuff marks and foreign matter and have a uniform, shiny appearance" Question: Can the Government provide the square footage of hard surface flooring for each facility?

See Exhibit D.

Page 102 of 227, Paragraph 5.13.3.3 Floor Cleaning Reference: "The frequency of bonneting and extracting of carpets shall be such as to maintain the carpets in a clean state, free of soiled areas, acceptable to the government" Question: Can the Government provide the square footage of carpet for each facility?

See Exhibit D.

Page 102 of 227, Paragraph 5.13.4.2 Walk-Off Mats and Runners Reference: "Mats and runners free of all visible lint, litter, soil and other foreign matter. No soil or moisture underneath the mats and runners."

Question: Can the Government provide the number and locations of the mats and runners?

The government does not track this information.

Page 102 of 227, Paragraph 5.13.8.1 Glass and Mirrors Reference: "All interior glass surfaces, including all windows (atrium, tempered glass atrium railings, office, revolving glass doors, glass inserts etc.) and mirrors maintained clean, free of traces of film/streaks, dirt, smudges, water, or other foreign matter."

Question: Can the Government provide the number of glass surfaces for each location?

See Attachment 1, number 5, for windows.

Page 102 of 227, Paragraph 5.13.9.2 Curtains and Blinds Reference: "Cubicle curtain (patient privacy curtains) removed and replaced when visibly soiled, exposed to active isolation patient, or at a minimum of every 6 months."

Question: Can the Government provide the number and locations of Cubicle curtain?

See Exhibit D.

Page 102 of 227, Paragraph 5.13.10.1 Drinking Water Fountains Reference: "Drinking water fountains, including the drinking spout, free of deposits stains, smudges, scale, mineral build-up and debris. All metal surfaces have a uniformly bright finish."

Question: Can the Government provide the number and locations of Drinking Water Fountains?

The government does not track this information.

Page 103 of 227, Paragraph 5.13.13 Trash Removal/Trash Receptacles Reference: "The inside and outside of all trash receptacles visibly clean and free of soil, stains, streaks, and handprints."

Question: Can the Government provide the number and locations of Trash Receptacles?

The government does not track this information.

Page 103 of 227, Paragraph 5.13.16.1 Recyclable Materials Collection Reference: "The contractor shall collect recycling from the recycle bins located in offices, waiting rooms, elevator lobbies and soiled utility rooms at all facilities listed on Exhibit C and transport to the designated centralized recycling collection point" Question: Can the Government provide the number of recycle bins for each locations?

The government does not track this information.

Page 192 of 227, Paragraph 52.212-1, 1.C Proposal Submission Reference: "All required elements of the RFP shall be submitted by the offeror with their proposal no later than the date/time shown in block 8 of the Standard Form (SF) 1449, Solicitation/ Contract/Order for Commercial Items."

Question: Will the government consider an extension of the due date to allow potential bidders opportunities to make corrections in response to any questions?

The government does not intend to extend at this time.

Page 194 of 227, Paragraph 52.212-1, 2.a.(4)(a) Statements of Offeror Reference: "Offerors shall include a statement that the offeror and all subcontractors shall be in compliance with the Service Contract Labor Standards."

Question: Can the Government provide the appropriate SCA wage determination for positions not included in the CBA?

The government will issue an amendment incorporating a wage determination.

Page 196 of 227, Paragraph (2)b.(5)a)(1), Section A - General Requirements, PWS Section 1 Reference: "The technical approach shall demonstrate how the offeror intends to meet each of the general requirements in PWS Section 1."

Question: Is Government requiring specific narrative details and descriptions of the offeror's technical approach with actual methods, processes, and procedures for each spec item in PWS Section 1? Please note that there are 110 spec items in section one.

The government cannot instruct the offeror how to write their proposal. The Addendum to 52.212-1, paragraph D.2.b.(5) states, "the offeror shall provide specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures that demonstrates the offeror's compliance and understanding of general requirements (PWS Section 1); government-furnished and contractor-furnished supplies/property requirements (PWS Sections 3 and 4); and, specific task requirements (PWS Section 5)".

Page 196 of 227, Paragraph (2)b.(5)a)(1), Section A - General Requirements, PWS Section 1 Reference: "The technical approach shall demonstrate how the offeror intends to meet each of the general requirements in PWS Section 1."

Question: Can the Government clarify to what spec item level the offeror should reference in response to the proposal requirements for Section A?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1.

Page 196 of 227, Paragraph (2)b.(5)a)(1), Section A - General Requirements, PWS Section 1 Reference: "The technical approach shall demonstrate how the offeror intends to meet each of the general requirements in PWS Section 1.The offeror shall submit the following supplements to support the offeror’s technical approach for general requirements (PWS Section 1):"

Question: Since Section A includes Supplement A-2 Quality Control Plan and Supplement A-3 Phase-In Plan, can the offeror reference sections in those supplements when demonstrating how the offeror intends to meet PWS section 1.20 Quality Control, PWS Section 1.21 Phase-in/Phase-out, PWS 1.14 Training, 1.15 Health Requirements, PWS 1.17 Safety and Health Plan, PWS 1.18 Emergency Management Plan, PWS 1.19 Housekeeping Procedures Manual, and PWS 1.23 Post Award Conference/Periodic Progress Meetings rather than submitting redundant responses?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1. In accordance with the Addendum to 52.212-1, paragraph D.2.b.(3), "All technical proposal information shall be confined to the appropriate volume and section. For example, only information included in the section labeled "Section A - General Requirements, PWS Section 1" will be evaluated for General Requirements, PWS Section 1. If General Requirements, PWS Section 1 information is included elsewhere in the proposal (e.g., different volume or section), it will not be evaluted as part of the Section A - General Requirements, PWS. Section 1. The government will not adapt their evaluation to comply with an offeror's proposal subission or otherwise go in search of information that an offeror omitted or failed adequately to present".

Page 196 of 227, Paragraph (2)b.(5)a)(1)(c ) Supplement A-3 - Phase-In Plan Reference: "The offeror shall provide a realistic, phase-in plan that includes specific phase-in procedures or methods that demonstrates the offeror’s compliance and understanding of the phase-in requirement, PWS paragraph 1.20, to include, at a minimum, the following: key milestones to reflect the phase-in period of 30 days; chronological sequence of events and actions that will be accomplished without disruption of services; activities necessary to transfer contract responsibilities from the incumbent to the Contractor (e.g., inventorying and assuming accountability of Government-Furnished Property (GFP)); personnel security clearances; and, issuance of Common Access Card (CAC) and BACH specific badges."

Question: Will the Government accept a Gantt Chart to demonstrate offeror's key milestones, chronical sequence of events and actions?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1, and in paragraph D.2.b.(5)(1)(c), for the phase-in plan requirements.

Page 196 of 227, Paragraph (2)b.(5)a)(2), Section B - Government-Furnished and Contractor-Furnished Supplies/ Property Requirements, PWS Sections 3 and 4 Reference: "The technical approach shall demonstrate how the offeror intends to meet each of the government-furnished and contractor-furnished supplies/property requirements in PWS Sections 3 and 4."

Question: Is Government requiring specific narrative details and descriptions of the offeror's technical approach with actual methods, processes, and procedures for each spec item in PWS Sections 3 and 4? Please note that there are 68 spec items in section 3 and 4.

The government cannot instruct the offeror how to write their proposal. The Addendum to 52.212-1, paragraph D.2.b.(5) states, "the offeror shall provide specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures that demonstrates the offeror's compliance and understanding of general requirements (PWS Section 1); government-furnished and contractor-furnished supplies/property requirements (PWS Sections 3 and 4); and, specific task requirements (PWS Section 5)".

Page 196 of 227, Paragraph (2)b.(5)a)(2), Section B - Government-Furnished and Contractor-Furnished Supplies/ Property Requirements, PWS Sections 3 and 4 Reference: "The technical approach shall demonstrate how the offeror intends to meet each of the government-furnished and contractor-furnished supplies/property requirements in PWS Sections 3 and 4."

Question: Can the Government clarify to what spec item level the offeror should reference in response to the proposal requirements for Section B?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1.

Page 196 of 227, Paragraph (2)b.(5)a)(2), Section B - Government-Furnished and Contractor-Furnished Supplies/ Property Requirements, PWS Sections 3 and 4 Reference: ""The technical approach shall demonstrate how the offeror intends to meet each of the government-furnished and contractor-furnished supplies/property requirements in PWS Sections 3 and 4. The offeror shall submit Supplement B-1, Supply and Equipment List, to support the offeror’s technical approach for government-furnished and contractor-furnished supplies/property requirements (PWS Sections 3 and 4)."

Question: Since Section B includes Supplement B-1, Supply and Equipment List, can the offeror reference sections in this supplement when demonstrating how the offeror intends to meet PWS sections?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1. In accordance with the Addendum to 52.212-1, paragraph D.2.b.(3), "All technical proposal information shall be confined to the appropriate volume and section. For example, only information included in the section labeled "Section A - General Requirements, PWS Section 1" will be evaluated for General Requirements, PWS Section 1. If General Requirements, PWS Section 1 information is included elsewhere in the proposal (e.g., different volume or section), it will not be evaluted as part of the Section A - General Requirements, PWS. Section 1. The government will not adapt their evaluation to comply with an offeror's proposal subission or otherwise go in search of information that an offeror omitted or failed adequately to present".

Page 196 of 227, Paragraph (2)b.(5)a)(2), Section B - Government-Furnished and Contractor-Furnished Supplies/ Property Requirements, PWS Sections 3 and 4 Paragraph 1.k, Organization/Number of Copies/Page Limits Reference: "The technical approach shall demonstrate how the offeror intends to meet each of the government-furnished and contractor-furnished supplies/property requirements in PWS Sections 3 and 4." and Table 1.k. - Proposal Organization, Volume II, Section B, Page Limit "10" Question: In consideration of to number of PWS specifications that are to be address, will the government consider increasing the page limitation for this section?

The government does not intend to increase the page limitation for this section at this time.

Page 197 of 227, Paragraph (2)c.(5)a)(2) Supplement B-1 - Supply and Equipment List Reference: "The offeror shall submit Supplement B-1, Supply and Equipment List, to support the offeror’s technical approach for government-furnished and contractor-furnished supplies/property requirements (PWS Sections 3 and 4)".

Question: Can the Government provide additional clarification as to detail of the supply and equipment list? Does this list include Other Direct Cost such as administrative, safety, and IT supplies, uniforms, safety shoes, goggles, etc.?

The government cannot instruct the offeror how to write their proposal. The Addendum to 52.212-1, paragraph D.2.b.(5)(2) states, "the offeror shall provide a realistic supply and equipment list that demonstrates the offeror's compliance and understanding of the solicitation. At a minimum: quantities, product/brand names, unit of issue, quantity per unit of issue, to demonstrate compliance and understanding of the solicitation requirements in PWS Sections 3 and 4".

Page 197 of 227, Paragraph (2)c.(5)a)(3), Section C - Specific Task Requirements, PWS Section 5 Reference: "The technical approach shall clearly demonstrate how the offeror intends to meet each of the specific task requirements in PWS Section 5."

Question: Is Government requiring specific narrative details and descriptions of the offeror's technical approach with actual methods, processes, and procedures for each spec item in PWS Section 5? Please note that there are 32 spec items in section 5.

The government cannot instruct the offeror how to write their proposal. The Addendum to 52.212-1, paragraph D.2.b.(5) states, "the offeror shall provide specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures that demonstrates the offeror's compliance and understanding of general requirements (PWS Section 1); government-furnished and contractor-furnished supplies/property requirements (PWS Sections 3 and 4); and, specific task requirements (PWS Section 5)".

Page 197 of 227, Paragraph (2)c.(5)a)(3), Section C - Specific Task Requirements, PWS Section 5 Reference: "The technical approach shall clearly demonstrate how the offeror intends to meet each of the specific task requirements in PWS Section 5."

Question: Can the Government clarify to what spec item level the offeror should reference in response to the proposal requirements for Section C?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1.

Page 197 of 227, Paragraph (2)c.(5)a)(3), Section C - Specific Task Requirements, PWS Section 5 Reference: "The technical approach shall clearly demonstrate how the offeror intends to meet each of the specific task requirements in PWS Section 5. The offeror shall submit the following supplements to support the offeror’s technical approach for specific task requirements (PWS Section 5): Supplement C-1, Sample Healthcare Housekeeping Procedures Manual...Supplement C-2, Staffing Chart."

Question: Since Section C includes Supplement C-1 Sample Healthcare Housekeeping Procedures Manual and Supplement C-2 Staffing Chart, can the offeror reference sections in those supplements when demonstrating how the offeror intends to meet PWS sections to avoid redundancies in our responses?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1. In accordance with the Addendum to 52.212-1, paragraph D.2.b.(3), "All technical proposal information shall be confined to the appropriate volume and section. For example, only information included in the section labeled "Section A - General Requirements, PWS Section 1" will be evaluated for General Requirements, PWS Section 1. If General Requirements, PWS Section 1 information is included elsewhere in the proposal (e.g., different volume or section), it will not be evaluted as part of the Section A - General Requirements, PWS. Section 1. The government will not adapt their evaluation to comply with an offeror's proposal subission or otherwise go in search of information that an offeror omitted or failed adequately to present".

Page 197 of 227, Paragraph (2)c.(5)a)(3), Section C - Specific Task Requirements, PWS Section 5 Reference: "The technical approach shall clearly demonstrate how the offeror intends to meet each of the specific task requirements in PWS Section 5," and PWS 5.2 "Contractor Deliverables" Question: if we address Deliverables in Supplement A-2 - Quality Control Plan, can we reference it in this section to avoid redundancy?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1. In accordance with the Addendum to 52.212-1, paragraph D.2.b.(3), "All technical proposal information shall be confined to the appropriate volume and section. For example, only information included in the section labeled "Section A - General Requirements, PWS Section 1" will be evaluated for General Requirements, PWS Section 1. If General Requirements, PWS Section 1 information is included elsewhere in the proposal (e.g., different volume or section), it will not be evaluted as part of the Section A - General Requirements, PWS. Section 1. The government will not adapt their evaluation to comply with an offeror's proposal subission or otherwise go in search of information that an offeror omitted or failed adequately to present".

Page 197 of 227, Paragraph (2)c.(5)a)(3), Section C - Specific Task Requirements, PWS Section 5 Reference: "The technical approach shall clearly demonstrate how the offeror intends to meet each of the specific task requirements in PWS Section 5," and PWS 5.3 "Work Schedule" Question: Can a "Sample" work scheduled be submitted as a demonstration of how we intend to meet the specific task requirements for PWS 5.3 Work Schedules?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1.

Page 197 of 227, Paragraph (2)c.(5)a)(3), Section C - Specific Task Requirements, PWS Section 5 Paragraph 1.k, Organization/Number of Copies/Page Limits Reference: "The technical approach shall clearly demonstrate how the offeror intends to meet each of the specific task requirements in PWS Section 5" and Table 1.k. - Proposal Organization, Volume II, Section C, Page Limit "25" Question: In consideration of to number of PWS specifications that are to be address, will the government consider increasing the page limitation for this section?

No, historically the page count has been an adequate number of pages to address the PWS specifications.

Page 197 of 227, Paragraph (2)b.(5)a)(3)(a) Supplement C-1 - Healthcare Housekeeping Procedures Manual and Page 81 of 227 Paragraph 1.18 Healthcare Housekeeping Procedures Manual Reference: "The offeror shall provide a realistic, sample healthcare housekeeping procedures manual that demonstrates the offeror’s compliance and understanding of the specific tasks requirements (PWS Section 5). The sample healthcare housekeeping procedures manual shall include industry-accepted (standardized) performance tasks, standards, and meaningful and measurable performance metrics that comply with commercial standards and advisory recommendations as stated in PWS paragraph 1.18 " and " The contractor shall submit a written healthcare housekeeping procedures manual to the KO and COR not later than 15 calendar days after contract award date" Question: Since the RFP is requiring a "Sample" healthcare housekeeping procedures manual to be submitted in the proposal and the actual to be submitted 15 calendar days after contract award date, can we submit a healthcare housekeeping procedures manual from a current contract that demonstrates our understanding of the specific tasks requirements in the proposal?

The government cannot instruct the offeror how to write their proposal. Follow the instructions as provided in the Addendum to 52.212-1, and in paragraph D.2.b.(5)(3)(a), for the sample healthcare housekeeping procedures manual requirements.

Page 200 of 227, Paragraph 52.237-1 Site Visit

Page 200 of 227, Paragraph 52.237-1 Site Visit

Page 209 of 227, Paragraph C.1.b.2) Evaluation Approach Reference: "Past performance information will be obtained from the following sources for evaluation: Past performance information provided by the offeror, as solicited; past performance information obtained from questionnaires tailored to this acquisition (forms and questionnaires set forth in Appendix D)..."

Question: We were unable to locate Appendix D in the solicitation. Can the Government provide a questionnaire form (Appendix D)?

Amendment 0004 removed the reference to Appendix D.

Page 209 of 227, Paragraph C.1.b.2) Evaluation Approach Reference: "Past performance information will be obtained from the following sources for evaluation: Past performance information provided by the offeror, as solicited; past performance information obtained from questionnaires tailored to this acquisition (forms and questionnaires set forth in Appendix D)..."

Question: Can the Government provide submittal requirements for the past performance questionnaires, to include the due date for all questionnaires to be returned to the contracting office?

In accordance with the Addendum to 52.212-1, Volume III - Past Performance, is due at solicitation closing as part of the proposal.

Page 209 of 227, Paragraph C.1.b.2) Evaluation Approach Reference: "Past performance information will be obtained from the following sources for evaluation: Past performance information provided by the offeror, as solicited; past performance information obtained from questionnaires tailored to this acquisition (forms and questionnaires set forth in Appendix D)..."

Question: Considering Appendix D, Past Performance Questionnaire will be included by an amendment, will the Government consider an extension to the proposal due date to accommodate time needed for contracting representatives from past and current work being performed, to fill out forms and return to the contracting office?

Amendment 0004 removed the reference to Appendix D.

Page 27 of 227, Paragraph 5.a Step-Ladder Pricing Reference: "Step-ladder pricing structures are applicable to CLINs 0002 – 0035."

Question: Is the current contract performing under the Step-Ladder Pricing Structure, or is this a new requirement for this contract?

Yes, the current contract has stepladder pricing.

ATACHMENT 4 How can we still have 1920 hours for 1 FTE (Non-SCLS)?

The government will issue an amendment correcting the hours listed on the Attachment 4 staffing chart for the base ordering period.