May_2016_thru_April_2017_eMSM_HRAC.pdf
PDF 252 KB Posted
- Attached to
- Patient Appointing Services (PAS) Federal contract opportunity
- Solicitation number
- W81K04-17-R-0014
- Issued by
- Department of the Army Medical Command
About this file
HRAC Appointing Transactions
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Questions_and_Answers_21_Sep_17.pdf | ||
| Amend_002.pdf | ||
| Amend_001.pdf | ||
| A.01.02_Attachment_2-QASPwPRS-Tidewater.pdf | ||
| A.01.02_Attachment_1-_Call_Volume_and_Transactions-Tidewater_2014-2016.pdf | ||
| W81K04-17-R-0014_31_Aug_17.pdf | ||
| W81K04-17-R-0014.pdf |
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Text version
Multi-Service Market
HRAC Appointing Transactions
May 2016 thru April 2017
HRAC Call Volume
66040
65388
59408
70595
64666
64123
60776
55769
64724
62385 72333 59268
85,736
10000
20000
30000
40000
50000
60000
70000
80000
90000
100000
M a y
J u n
J u l 1
A u g
S e p t 1
O c t 1
N o v
D e c
J a n
F e b
M a r 1
A p r 1
Calls Answered Target
Hampton Roads Appointment Center (HRAC):
• Books for 15x separate DMIS sites
• In April 2017, the HRAC scheduled for 41 Primary Care Clinics
(exceptions are NOB Med Exe Clinic, MCAHC’s Aviation Flight
Medicine Clinic and Langley’s Flight Medicine Clinic).
• HRAC scheduled for 119 Specialty Care Clinics
MSM Transactions
39959 39832 37289
43045
40044 40233
37850
34651
42038 40464
46882
38784
33341
33300 31499
36274
33411
33976
32007 29376
35831 34336
39646
32602
52064
10000
20000
30000
40000
50000
60000
M a y
J u n
J u l 1
A u g
S e p t 1
O c t 1
N o v
D e c
J a n
F e b
M a r 1
A p r 1
Total Transactions Appointments Target
77% of Transaction goal for this 12 month period
Transactions = # of Appointments scheduled and/or canceled
NMCP Transactions
29008 28840
27080
31558
28642 29226 27348
25595
30975 30301
35196
28808
24312 24256 23008
26749
23945 24744 23212
21794
26458 25819
29889
24371
39222
10000
20000
30000
40000
50000
M a y
J u n
J u l 1
A u g
S e p t 1
O c t 1
N o v
D e c
J a n
F e b
M a r 1
A p r 1
NMCP Transactions Appointments Target
75% of Transaction goal for this 12 month period
Langley Transactions
4136 4070
M a y
J u n
J u l 1
A u g
S e p t 1
O c t 1
N o v
D e c
J a n
F e b
M a r 1
A p r 1
Langley Transactions Appointments Target
Target set by Appointing Task Order
65% of Transaction goal for this 12 month period
MCAHC Transactions
5088 4908
M a y
J u n
J u l 1
A u g
S e p t 1
O c t 1
N o v
D e c
J a n
F e b
M a r 1
A p r 1
MCAHC Transactions Appointments Target
Target set by Appointing Task Order
109% of Transaction goal for this 12 month period
File details come from the government source that posted it. Updated .