Attachment 0001 Performance Work Statement Steam Serilizer Unit.docx

PERFORMANCE WORK STATEMENT

Madigan Army Medical Center, JBLM, WA

TABLE OF CONTENTS

1.0. INTRODUCTION.

1.1. The contractor shall provide the non-personal services of deinstallation and disposal of two current sterilizers, installation of two new sterilizers and installation of two cabinets for Microbiology Department, Madigan Army Medical Center which shall contribute to a stable workforce tasked with providing quality health care services to a diverse beneficiary population. The service will provide efficient and compliance installation and ensuring proper functionality according to manufacturer and standards.

1.2. All services shall be provided in accordance with established standards, principles and ethics of the profession and applicable professional specialty organizations, The Joint Commission (JC) standards, applicable Department of Defense (DoD) and Army specific regulations, directives, and policies, and military treatment facilities (MTF) specific policies, procedures, and job descriptions.

1.3. This contract is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees.

2.0 BACKGROUND.

2.1. The mission of the military healthcare system (MHS) is to ensure the nation always has available a healthy military force supported by a combat ready healthcare system. Health care services for eligible MHS beneficiaries are provided at military treatment facilities (MTFs) located on or near military installations or posts. The military treatment facility may be a clinic, Hospital, or Medical Center. Clinics are outpatient facilities offering primary care or simple specialty care (routine exams, tests, treatments). The Clinic may be a stand-alone site or a satellite of a larger Clinic, Hospital, or Medical Center. Army Community Hospitals (ACH) offer more complex, resource-intensive secondary care (e.g. inpatient care, surgery under anesthesia) and primary care at outpatient clinics inside and outside the hospital. Army Medical Centers (MEDCENs) offer tertiary (sophisticated diagnosis/treatment of any ailment), secondary, and primary care, hospital services, preventive services, blood bank, and other services. In addition, all MEDCENs offer graduate medical education programs for physicians.

2.2 , Madigan Army Medical Center is an active inpatient facility with surgical and specialty care services. The Microbiology Department supports departments such as Emergency Department, Department of Anesthesia, Pediatric Department, NICU etc. The autoclave are located in out department and requires coordination of de-install, disposal, and installation services.

3.0 SCOPE OF WORK.

3.1 The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to deinstall and dispose two current autoclaves, installation of two new sterilizers and installation of two cabinets for Microbiology Department, Madigan Army Medical Center as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

3.2 Administrative.

3.2.1. Contractor Representative. The Contractor shall designate, in writing, a primary point of contact for contract coordination and implementation not later than five business days after receiving notice of contract award. Changes in the primary point of contact (POC), at any time, shall require the Contractor to notify the Contracting Officer (KO) of the new representative at least five working days prior to the change. This notification shall be in writing and shall state the name and contact information for the new point of contact.

3.2.2. The Government’s Representative will be the KO’s authorized representative in administering the contract at the MTF level. The Contractor’s representative shall be available to discuss any problems that the Contractor’s personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the Contractor’s performance will be discussed and resolved. Unresolved problems will be referred to the KO for resolution.

3.2.3. PAYMENT: Payment process will begin upon submission of invoice for supplies and services rendered and accepted by the government. Each invoice shall reference the contract number, equipment serviced, and parts etc. Payment will be made via Wide Area Workflow (WAWF).

3.3. RESERVED

3.4. AT/OPSEC REQUIREMENTS

3.4.1. RESERVED

4. QUALITY MANAGEMENT

4.1 The Contractor shall have a planned and systematic quality management process for monitoring and analyzing its contract performance.

4.2. The Contractor shall ensure that all contract employees comply with the MTF quality management/process improvement activities.

4.3 QUALITY ASSURANCE:

4.3.1. Inspection. The inspection and acceptance point for all services rendered under this contract will be the Government’s Representative. The performance by the contract personnel, the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the KO or Government’s Representative. Any services rendered by the contract personnel to patients or interaction with military/civilian personnel deemed unprofessional, threatening, or dangerous by the KO will be grounds for immediate termination for default or cause. Quality Assurance procedures established by the MTF shall be used for continuous monitoring. Other performance evaluation factors will be monitored that are not quantified by numerical measurements which include: Contractor providing services not meeting the minimum qualification standards; Contractor relationship with hospital staff/Government contracting personnel; compliance with hospital healthcare policies and procedures.

5.0 REQUIRED SERVICES: Deinstallation and disposal of two current sterilizers, installation of two new sterilizers and installation of two cabinets

5.1. Reports to: The Government’s Representative

5.2. Qualifications for services: SAM. Gov registration, experience, hazard wastes knowledge and familiarize with infection control for the de-install, disposal and install services.

5.3. RESERVED

5.4. Requirements for all positions.

5.4.1. The Contractor shall ensure that all contract personnel providing services under this contract shall be able to read, write, and speak English well enough to effectively communicate with all parties and other health care providers.

5.4.2 Basic Computer Skills. Contract personnel shall possess knowledge, skills, and abilities required for the labor (i.e., medical terminology, basic computer skills, customer service expectations, telephone etiquette, and basic typing).

5.4.3 Physical Qualifications. Contract personnel shall be capable of meeting the physical demands of the position as outlined in the PWS. In most cases, contract personnel may be asked to stand and/or sit for extended periods of time. However, the PWS may describe other physical demands such as lifting a specified weight or other physical activity.

5.4.4 The contract personnel shall have the required education, training, experience and documented current competence in the required specialty position description.

6.0. APPLICABLE TECHNICAL ORDERS, SPECIFICATIONS, REGULATIONS, AND MANUALS.

Following is a list of basic publications applicable to this performance-based statement of work. The Contractor is obligated to follow these publications.

Applicable Publications

Public Law:

Public Law 91-596 Occupational Safety and Health Act of 1970 Public Law 104-191 Health Insurance Portability and Accountability Act of 1996

Accreditation Manuals:

The Joint Commission (TJC) Manual (Current Edition)

Defense Health Agency:

DHA-AI 5015.01 Records Management DHA-AI 5200.02 Information Security Program DHA-AI 5200.03 Operations Security (OPSEC) Program

DHA-AI

DHAPM 6025.13, Volumes 1-7 Clinical Quality Management in the Military Health System

Department of Defense (DoD):

DoDD 8500.01E Information Assurance

7.0. ACRONYMS AND DEFINITIONS.

END OF PERFORMANCE WORK STATEMENT